Forwarding Cargo iQ

Quality improvement through standardized process control

Cargo iQ is IATA's initiative for process control, quality monitoring and service improvement for airlines, forwarders and handling agents. The simplification of processes and standardization of data creates comparable criteria for evaluating and improving quality standards in the handling of air cargo shipments.

QUALITY ASSURANCE FOR AIR FREIGHT SHIPMENTS

Higher quality standards based on measurable success criteria and continuous improvements offer your air freight customers recognizable added value. Defined milestones provide reliable information on the respective status of a shipment.

COMMON COMPARABLE PERFORMANCE COMMITMENTS

Cargo iQ is based on common, agreed-upon performance commitments that allow you and other stakeholders to address your customers with "one voice," comparable and assessable.

PROOF OF AUTHENTICITY THROUGH ORIGINAL CARGO IQ DESIGN

In accordance with Cargo iQ's IATA standards, the milestone templates in Scope allow workflows to be mapped to Cargo iQ's original design, demonstrating the authenticity of standards and procedures.

ALWAYS UP TO DATE DUE TO CONTINUOUS CERTIFICATION

Riege has been operating Cargo iQ - formerly Cargo 2000 - since 2008 and is constantly recertified as part of regular audits.

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