North America

New Software for Handling Agents

Since mid-2010 Riege Software International has offered with its newly-developed product ‘Scope Handing Agent’ a solution specially designed for the needs of air freight handling companies and which covers their logistics processes. It is targeted at regional and gateway handling agents in the air freight transportation chain and also contains functions for airline handling. The newly-introduced software solution from IT provider Riege is part of the modular software system Scope, which supports the entire air and sea freight operations as well as all customs applications. The service is already being used by THS Aircargo Services GmbH.

Meerbusch, Germany – During everyday handling processes in warehouses and at airports the priorities for air cargo service providers are controlled acceptance of goods, efficient management of internal warehouse processes and a punctual provision of the goods at the outbound distribution point. The internal warehouse processes in this sector include building up the ULD (Unit Load Device), checking the shipments and internal transportation. Among the other tasks of typical handling agents are providing local or feeder transportation for air freight forwarders and road feeder services. Scope Handling Agent thus incorporates a customised transport disposition programme for these requirements as well as programmes to manage handling processes.

To date, communications between forwarders and handling companies have often been prone to error and staff-intensive. In particular, transmission of shipment data and transport orders or responses regarding the current handling status of a shipment are often still carried out by fax or phone. With the help of a flexible interface to the Transport Management Systems of the forwarders errors can be avoided and the workload for manual data entry can be reduced. Agents thus save valuable time and money. Electronic interchange between all players in the air freight sector is becoming more and more important due to the further implementation of quality assurance systems such as the Cargo 2000 initiative or the European integration of customs systems.

Riege Software International cooperates closely with experts in air freight security and with Scope Handling Agent offers a solution that enables handling agents to carry out and to document their processes in accordance with the current EU security regulations and the recommendations of the Civil Aviation Authority.

Since mid-2010 the software has successfully been in use at THS Aircargo Services GmbH in Norderstedt (Hamburg). “With Scope Handling Agent we can support the processes of all those involved as well as monitor the shipments and their security status within the transport chain through the IT. As well as the process certainty the software makes faster handling possible and thus reduces waiting times,” explains the company’s managing director, Rüdiger Suhrke.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family run business and trusted partner of forwarders, carriers and manufacturing companies, Riege Software employs approximately 80 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 300 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Jet-Speed, Kerry Logistics, Logwin, SDV Geis, UTi and Zufall.

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