How to get your tracking events for air freight automatic, timely and complete

Written by Riege Software | Jun 3, 2026 1:21:57 PM

Are you an air freight forwarder who spends valuable time searching for missing event data manually? In this blog post, we’ll show you how to capture your tracking events automatically, timely, and complete.

As a freight forwarder, your day-to-day work is marked by a tight schedule of deadlines. This makes it all more important to keep track of your customers’ shipments at all times. Having complete shipment data is therefore essential.

And yet: Most forwarders still have to enter key tracking milestones manually. No wonder as the common gap in missing milestones is usually between 40 % and 60 % (Received from Shipper (RCS), Departed (DEP), Arrived (ARR), Received from Flight (RCF), Consignee Notified (NFD), Delivered (DLV).

A process that is error-prone, delayed, time-consuming, staff dependent, and associated with high labor costs. In short: inefficient.

How do I get a nearly complete FSU coverage?

Do you want to optimize your processes and generate automatic, nearly complete FSU coverage? The new Airline Messaging Premium in Scope could be the solution to your problems.

“With Airline Messaging Premium we significantly increased the operative transparency of our Air Freight Shipments. An FSU coverage of over 90 % of imports and exports clearly demonstrates the added value.”

— Nico K. Pereira da Silva, Group CIO at MBS Logistics

Our newest air feature provides you with event data automatically, covers +200 airlines and subscribes to real-time events by storing the IATA AWB number (also fully available to non-IATA forwarders) for:

Master shipments
Back-to-back shipments
Direct shipments

Applicable for: air import, air export and simple shipments air.

What are the benefits of the Airline Messaging Premium in Scope?

With the Airline Messaging Premium in Scope, you can say goodbye to time-consuming processes and enjoy the following benefits:

COST SAVINGS: Saves valuable time for your employees to focus on truly important matters.
ERROR REDUCTION: Automatic event feed minimizes error risks of manual entry.
QUALITY AND COVERAGE: Your tracking improves in terms of
timely availability and quality.
VISIBILITY FOR CUSTOMERS: Event coverage impacts visibility for customers, including Web-tracking and Event-Out interfaces. No process changes in Scope are required.

Would you like to receive your air freight tracking events automatic, timely, and complete?

Activate our new air freight feature and benefit from all the advantages. Send an email to sales@riege.com and receive your personal quote.

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