United States News https://www.riege.com/news/ The Riege News. en-US Fri, 28 Feb 2020 16:48:01 +0100 Fri, 28 Feb 2020 16:48:01 +0100 Riege rocks Nashville https://www.riege.com/news/riege-rocks-nashville/ Fri, 24 Jan 2020 15:43:00 +0100 Riege Software https://www.riege.com/news/riege-rocks-nashville/ As a long-term AFA member and Bronze sponsor of the AirCargo 2020 conference, Riege Software naturally will show up in Nashville, TN, from January 26 to 28.

If there is a Digital Standard then our forwarding software Scope is it. Serving companies of all sizes, from the smallest to the largest. Easy to implement, learn and use, Scope makes it easy for small and medium-sized forwarders to be highly competitive, because Scope delivers same software successfully used by the biggest players in the industry.

Real-world oriented with modules for Air, Ocean, Road and Customs with web based Booking & Tracking using Connect, Scope accelerates processes, delivers increased operational productivity, full visibility and customer satisfaction.

In Nashville a trio from Riege will attend, Benjamin Riege, Tim Nies, Vice President USA, and Andreas Rohde, International Business Development Manager at Riege. All are confident they will have the perfect platform for their appearance. Nashville is a great place to start a promotional tour, meeting current customers and partners as well as connecting with potential prospects.

Naturally, Riege will not appear empty-handed at Nashville. To attract our future fan club, we will raffle a package of Nashville themed items from the legendary Sun Records merchandise.

Those who would like to make an appointment in the run-up may do so here: sales.us@riege.com. We will be delighted to give a private performance just for you.

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Easy to compete https://www.riege.com/news/easy-to-compete/ Wed, 08 Jan 2020 13:05:00 +0100 Riege Software https://www.riege.com/news/easy-to-compete/ In the previous editions of our “Easy” blogs, we presented a multitude of compelling arguments for Scope. With this blog, we want to give a final nudge to all those who have not yet decided in favor of Scope. Because at the end of the day it is not only a question of the best software but about succeeding in the fierce competition among forwarding companies for customers and orders.

Scope is the Digital Standard for digital logistics, serving companies of all sizes, from the smallest to the largest. Real-world oriented with proven features and functions, as well as numerous integrations, Scope supports the users in day-to-day business without useless bells and whistles. This accelerates processes and delivers increased operational productivity, visibility and customer satisfaction.

Cost savings

Scope is provided exclusively in the cloud. This brings a number of measurable advantages such as location-independent availability and continual updates. Critically, Scope also brings financial benefits because it eliminates the often exorbitant and frequently difficult to calculate investment costs of a complex in-house solution. Operational costs of Scope are easily calculated thanks to its transparent monthly usage fees. Customers only pay for what they really need. Without hidden additional costs that can annul any competitive advantage.

Equal opportunities

With Scope, small and medium-sized forwarders get the same software that is successfully used by the biggest players in the industry. While price, cost and features combine as one major benchmark, equally important is the range of services offered. These features make even the smallest forwarder a formidable competitor. Thus Scope levels the playing field and delivers opportunities for all in the challenging freight forwarding business.

Fully Equipped


Despite its impressive performance, Scope is an extremely low-maintenance solution. Regular automated updates and professional online support reduce internal investment, technical resources and overall effort to a minimum. Scope customers can concentrate fully on their core business, and meet the challenges of the market head-on. Get fully equipped here: info.us@riege.com

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What a year! https://www.riege.com/news/what-a-year/ Fri, 20 Dec 2019 13:46:00 +0100 Riege Software https://www.riege.com/news/what-a-year/ For various reasons we will refrain from organizing fireworks at the end of the year. One of the most beautiful reasons is that we simply do not have time. Our teams have given their all, hand in hand and shoulder to shoulder. The result: 2019 was one of the most successful years in Riege's company history.

Presence pays off

Our regular appearances at the transport logistic trade fair in Munich and our participation in logistics and cargo conferences all over the world is increasingly paying off. Talks and events with customers and interested parties, local networking and our engagement in associations and working groups has been rewarded: Riege Software is a globally recognized provider of digital solutions for the logistics industry and Scope is the Digital Standard for forwarders, handling and customs agents, airlines and manufacturers.

Scope takes off

With 43 new customers in one year, Scope has once again proven the heights it is capable of with its “One System. One Record”. Not only in supporting users with their daily logistics business, but also sustaining its own interests. With customers increasingly using Scope across national borders, our software has spread to the UK and Russia, bringing the total to 43 countries.

Handling moves, Customs booms

While it may be the backbone of forwarding agents with modules for air freight, sea freight and customs, 2019 saw Scope's handling module for handling agents gaining ground. The air freight sector prospered with existing references from well-known companies such as Sovereign Speed and Schlimgen Logistics, but for the first time sea freight agents were welcomed into the Scope Handling fold.

The Customs module celebrated exceptional success: Once Lufthansa Cargo AG opted for Scope for Customs clearance at the most important airports in Germany, a host of other customs service providers also chose Scope. The same applies to the German-Swiss border area, where Wolffgramm Verzollungen was one of the pioneers. In 2019, other leading customs agents and forwarders made the decision to deploy Scope on both sides of the border.

Scope worldwide

Compared to fiscal year 2014, the US branch of Riege was able to quintuple its business with a total of 16 customers and 267 users. In the Netherlands, the total number of customers increased from 98 to 117 in 2019. Riege Mexico recorded an increase in sales of 71% in the 2nd fiscal year, Riege Switzerland, not least due to the development in the Customs area, by 89% compared to the previous year.

Human in mind

This confession, which we also call the soul of Scope, naturally also applies internally. With the appointment of Anna Riege as Head of Human Resources in January 2019, we have revamped the design of the working environment for our employees, who now number over 100. Among the decisive changes and enrichments are the formulation of the Riege core values and the internal restructuring, away from traditional departmental thinking towards agile teams that work together across departments.

Grief and happiness

Our esteemed colleague Andrej Golovnin left us and this world forever on February 14, 2019. As one of the fathers of Scope, he nevertheless achieved a piece of immortality.

It was also with great joy that we were able to welcome 4 new earthlings to the large Riege family this year.

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Easy to scale https://www.riege.com/news/easy-to-scale/ Wed, 18 Dec 2019 15:47:00 +0100 Riege Software https://www.riege.com/news/easy-to-scale/ Previous articles have already shown how easy it is to implement, learn and use Scope. We haven't talked about size of operation yet. Probably because Scope does not depend on size. Scope doesn't care at all whether a freight forwarder is small and just starting out, a mid-sized growing adolescent, or even already a large and mature player. Scope is easy to scale and therefore dynamically adapts to any company size. From 1 to infinity. Whether start-up or global player with branches around the world: Scope is always available in any desired size. And affordable.

Why Scope pays off

The unrestricted adaptability of Scope is evident in several respects. Customers only get as much Scope as they need, and they only pay for as much as they use. Fair, transparent prices without hidden additional costs. This makes the cost of growth predictable removing risk and limits to expansion: If for any reason less scope is needed, for example less users or fewer modules, it can be simply adjusted downwards. Fast and non-bureaucratic. We don't let anyone pay for something they no longer need. For the Scope user, the costs are also scaled.

Additional reasons why Scope pays off

Medium-sized and small forwarders get plenty of benefits: With Scope, everyone gets access to the same features and functions deployed by the biggest players in the industry. This ensures that they can always offer and invoice the same range of services. Thus in addition to delivering a competitive edge, Scope contributes to a balance of power in a highly competitive market. Whether a tender or an individual offer, even the largest competitors have to reckon with a competitor who uses Scope.

How Scope pays off again

Scope is the Digital Standard from the cloud, always up to date technically and designed to ensure ever-changing workloads can be easily managed. With classic in-house systems, it's time-consuming and expensive to constantly adjust computer hardware and peripherals to ongoing requirements and to employ or dispatch the necessary personnel. In the case of Scope, this is all taken care of. Scaling of hardware and resources at the IT level is included in the rental price of Scope. All in all, a fair, transparent pricing model with no hidden additional costs. But we've said that before.

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Riege Booking API connects BGL to Air France KLM Martinair Cargo https://www.riege.com/news/riege-booking-api-connects-bgl-to-air-france-klm-martinair-cargo/ Thu, 28 Nov 2019 12:11:00 +0100 Carsten Strong https://www.riege.com/news/riege-booking-api-connects-bgl-to-air-france-klm-martinair-cargo/ Dusseldorf/Meerbusch — Riege Software announces the Go-Live of Dutch customer Best Global Logistics (BGL) with the newly developed Direct Airline Booking API. In the first step, the API is available for Air France KLM Martinair Cargo bookings, enabling seamless operations in conjunction with Riege's forwarding software Scope as an integrated solution. Providing the benefits of direct booking while at the same time avoiding the disadvantage of system changes, the Direct Airline Booking API marks another milestone in Riege's “One System. One Record.” approach to push Scope as the Digital Standard in logistics.

BGL was the first Riege customer who requested this integration and they will be the first ones to use it. After the pilot period, Fast Forward Freight (FFF) will follow. Both BGL and FFF have invested in the development of the API together with Riege which allowed the completion in the shortest period of time possible. “It was our intention to benefit from this solution, the sooner the better, but we also had the ambition to be the first ones owning this API as an early adopter as well as a driver of future-oriented technology,” said Michel Loots, CEO at BGL.

With the new API Scope users can directly send a booking request to Air France KLM Martinair Cargo, they will receive flights and prices in real time and then can book the required flight. All directly from within Scope without separate booking via webportals or phone and always with the latest dynamic prices at hand. “Technically, it is all about a real-time match between capacity and demand. In practice, it is about saving time and money by avoiding phone calls and system changes. Literally a significant win for us and our customers which simultaneously makes us stronger in a very competitive market. The money we invested together with FFF is well spent, and the ROI is calculated for within one year,” said Michel focussing the economic aspect.

“You rarely find companies co-investing in technological progress these days. With partners like BGL and FFF, Riege is blessed in the best meaning of the word. Together we set the foundation for a ground-breaking solution that will later be available for all Scope users worldwide. And of course, it is not limited to Air France KLM Martinair Cargo. All airlines are most welcome to join this community, gaining new customers with impressive volumes of freight,” said Henk Boorsma, Managing Director and co-owner of Riege Software in the Netherlands. 65.995 unique AWBs created by Scope users within the last 12 months only for Air France KLM Martinair Cargo speak for themselves.

“I am glad and honoured to represent a company which not only can trust in the capabilities and loyalty of its employees, but also in the allegiance of its customers many of whom have proven more than once that real partnership goes beyond purely factual business relationships. That's priceless. I wish to express my thankfulness specifically to Michel Loots of BGL and Marc Terpstra of FFF. When we say that Scope is the future of digital logistics, guys like them are the driving force,” said Dr. Tobias Riege, CEO of Riege Software.

About Best Global Logistics

Best Global Logistics is a Dutch independent third-party logistics service provider (3PL) offering relatively complex logistics solutions on a global scale. The company operates two bonded and free-zone warehouses located in Lijnden (Amsterdam airport) and Rotterdam in the Netherlands. BGL has a strong foothold in the maritime industry, while also serving a range of other industries.

About Riege Software

Riege Software is a leading provider of cloud-based software solutions for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 550 customers worldwide with over 6,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and North America.

The company's brand is Scope, the Digital Standard for freight forwarding and Customs, which accelerates all processes and procedures in logistics. By integrating external ERP/WMS and intelligent applications, Scope enables cross-system collaboration and network building, with focus on quality enhancement and productivity increase, cost reduction and revenue improvement, customer loyalty and employee satisfaction.

Press Contacts

Michel J. Loots
michel@BestGlobalLogistics.nl

+ 31 20 4108800

Benjamin Riege
ben@riege.com

+49 2159 9148 0

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Easy to manage https://www.riege.com/news/easy-to-manage/ Wed, 06 Nov 2019 11:04:00 +0100 Carsten Strong https://www.riege.com/news/easy-to-manage/ Since a shipment is more than the movement of goods from A to Z, management of cargo is complex, spanning numerous logistics processes. Operators, customers and managers are all simultaneously engaged in this. They all have to contribute their share based on the information they have to hand.

Therefore accuracy of information is critical to anyone involved in the management of shipments. Wrong or missing information leads to wrong or missing decisions during the shipment process. Wrong or missing decisions mean a loss of revenue, through storage charges, delay or mis-routing. The pressure on the industry is high even when everything goes smoothly. It becomes dramatically higher when things go wrong.

Digital Standard

As the standard for digital logistics, Scope is regularly updated according to industry requirements to fulfill all operational needs. This may also be true of other systems, but Scope differentiates itself through intelligence, network building and boundless connectivity enabling cross-border, cross-system collaboration along the global supply chain. Scope connects to numerous systems that automate decision-making based on the most accurate information, this contributes to the management of shipments themselves. All of this is done in compliance with all existing regulations and Customs.

Management tools

One of the benefits of Scope is its ability to take pressure off all stakeholders during the execution of a shipment. Apart from its built-in pressure relieving tools like the Shipment Monitor, Scope is assisted by a web applications such as Connect and Commercial Dashboards which give stakeholders active co-management of their shipments and provide managers of forwarding companies insight into the real performance of their business, enabling them to monitor and analyze progress and productivity, and adjust when and where necessary.

Shipment Monitor

The Shipment Monitor enables users to see the current status of all shipments recorded in Scope at a glance, without having to call up each shipment individually. It shows the last event as well as the next milestone with date and time information. If action is required, it is possible to go directly into the shipment, e.g. to change, update or delete status. Various filter functions can be used to select, monitor or edit specific items or statuses. The timely overview of all shipments and the possibility to intervene promptly reduces the risk of unwanted and cost-intensive delays with the potential loss of revenue and reputation.

Connect

Connect is the complimentary web application that enables forwarders, agents and customers to track the current status of a shipment along the supply chain. The benefits are numerous and the advantages pay off. Knowing for certain what is happening and who has what to do and when is priceless. All stakeholders get reliable information as to their responsibilities across all locations, and can be enabled to fulfill milestones and add events or generally intervene regardless if they use Scope or not.

Customers can place bookings that are instantly available in Scope. All relevant documents are generated with the completion of a shipment and are available prior to its arrival. Stakeholders can review them right away, the next step or action can be taken immediately.

Dashboards

The Commercial Dashboards give managers more insight and a rock-solid information regarding the current status of their company. They are a real-time view of actual performance using interactive meaningful graphs that provide key visibility of vital financial and operational processes, clearly indicating the actual economic status of a company.

This way, managers get deeper and detailed insight from live data directly from Scope in a split-second. They can check, compare and analyze current and past performance, from earliest to latest. They are able to evaluate operations, productivity and earnings to confirm assets and profitability. They can monitor progress and trends, reinforcing the foundations of a fertile growth strategy while simultaneously steering clear of the pressure of uncertainty and speculation.

Management summary

Like no other, Scope stands for an easier management of a single shipment and the entire forwarding company, while easing the pressure on those in charge. In fact, the pressure is on the competition to keep up.

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A software nightmare https://www.riege.com/news/a-software-nightmare/ Thu, 31 Oct 2019 06:00:00 +0100 Carsten Strong https://www.riege.com/news/a-software-nightmare/ How often does it happen that you log in to your forwarding software and immediately turn into a pumpkin? Does this happen the night before Halloween or almost every day? Are you horrified by what you see and get? A desktop that’s an eyesore and upsetting your stomach? A bagful of features you don’t need but are always in the way, interrupting your workflow. You just want to scream.

Horrified by the nonexistent

But it’s still getting worse. Features you would like to see are spookily absent because they are still part of the imaginary realm.

Like a built-in e-AWB. Like the ability to integrate third party systems and data bases of sanctions lists for denied party screening. Like flight and sailing schedules. Like a globally accessible booking and tracking tool such as Connect. Like, like, like. It’s unlikely you like your current software. You don’t have to. Wake up and banish your software nightmares with Scope.

Delighted by the Digital Standard

Scope is the opposite of an operator’s nightmare. It's easy to implement, easy to learn and easy to use, Scope is the Digital Standard for Forwarding, Handling and Customs. Scope brings enterprise class abilities to every logistician, from the smallest to the largest. Designed as a “One system. One Record” solution, Scope casts out the horror of duplicate data entry and terrifying numbers of system changes.

Graced with beautiful form and function

With its user-friendly desktop, Scope literally self-explains itself to every Forwarding and Customs pro. With clearly structured and intuitive entry fields, Scope enables faster and more efficient processing of shipments. With its integrated Shipment Monitor, a plethora of vital functions, and connectivity to every reasonable third party system, Scope overcomes the evil spirits of nightmare software. That’s what you’ve been dreaming of, right?

So put an end to your nightmare. Check out Scope. No tricks. Just a treat.

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Forwarding Software “Made in Germany” https://www.riege.com/news/forwarding-software-made-in-germany/ Tue, 22 Oct 2019 16:50:00 +0200 Carsten Strong https://www.riege.com/news/forwarding-software-made-in-germany/ Originally introduced in Britain by the Merchandise Marks Act 1887, to mark or even stigmatize foreign produce, “Made in Germany” was soon leveraged to a proof of quality and reliability. This is why Germany is number 1 of 52 countries in the Made-in-Country Index. Consumers all over the world trust the indication of origin “Made in Germany” the most. This is the result of a recent survey in 23 countries, conducted by YouGov Market Research and the University of Cambridge which places Germany No. 1 followed by Italy, Great Britain and France.

The label today

As of today the label “Made in Germany” is not controlled by a central regulatory body nor a registered seal of quality. Products made in Germany with a supply by foreign subcontractors may yet be labeled as “Made in Germany” or alternatively as “designed and developed in Germany” or “engineered in Germany”.

The Riege 100% rule

Regardless the actual legal situation, Riege makes sure that the “Made in Germany” quality seal on its forwarding software Scope reflects to a 100% “Made in Germany” policy. Design, development, engineering and final production are solely executed, supervised and quality controlled at the Riege Headquarters in Germany.

The quality pledge enhanced

Our commitment to 100% “Made in Germany” is not limited to Scope and the people involved in its creation, improvements and extensions. The quality standard is passed to employees in our branches outside Germany and Europe. They get intense training and coaching to adopt and fulfill these standards for enhanced skills in implementation and support locally. This way we do not only export our product “Made in Germany” but also the label itself.

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Magusa promotes the art of logistics with the engagement of Scope https://www.riege.com/news/magusa-promotes-the-art-of-logistics-with-the-engagement-of-scope/ Wed, 16 Oct 2019 16:39:00 +0200 Carsten Strong https://www.riege.com/news/magusa-promotes-the-art-of-logistics-with-the-engagement-of-scope/ For almost two decades, Magusa Logistics has been delivering excellence in time-critical logistics. It all began in Miami, when an entrepreneurial couple, Carlos and Romy Maguina, decided there was opportunity in the logistics business as the Latin American region started to show strong economic growth, creating opportunities for international trade. The company's approach is to partner with their clients and act as an extension of their own organizations, allowing Magusa to recommend the best-cost, highest-value services that fit their needs.

Upon mastering general cargo logistics, Magusa focused on more sophisticated time-critical project logistics, such as performance-based shows and touring productions. Their proven expertise within the rapidly growing industry was all that was needed to create one of the strongest brands in the market. Magusa has now moved more than twelve thousand events all around the world. In the years since it was founded, Magusa has grown to become a large network of more than 140 offices, agents and logistics partners all around the globe. The same spirit of excellence and relentless pursuit of customer satisfaction is as strong and evident today as it was at the start.

Clearing the stage

Magusa were looking for the best way to keep control of all their cargo movements and wanted more automation while doing so. In practice, they wanted e-AWB, electronic pouches and documents. They wanted software with good support and an interface to Quickbooks.

The plot was to keep records of all Magusa movements on one platform. Added to this was the desire to automate many of their processes and eliminate the need for double data entry. Our general direction was:

Act 2

After lots of research Magusa narrowed the possibilities to a couple of applications but none really convinced them, until they found Scope. After a call with Mark Ketcham of Riege Software and a personal visit, he showed Magusa what Scope was capable of and they immediately decided to implement it.

Enter Scope

As soon as a shipment is confirmed, Magusa Ops open a shipment in Scope. Whether it's air, road, ocean, or multimodal, Scope can create it. Once created, they assign a job number, a customer, and input as much data as they can. As the shipment progresses and they learn delivery and consignee information, they add this to the record. Once all information is in Scope, all sorts of shipping documents can be created, simplifying the process for the operations team. This growing database of shipments lets the pricing team use prior movements as the basis for quotes on upcoming projects, and everything is handled in one place.

The encores

Its been a little over a year now, and there is still a learning curve, but it has worked for Magusa perfectly so far. They also took the opportunity to incorporate some of the accounting features in order to keep track of budgets and vendors.

Show must go on

Future “to-dos” include bringing more of the accounting part of Scope into daily use. So far they have not maximized use of this feature, but they soon plan on doing so. Magusa would also like to see a warehousing module in Scope to quickly create warehouse receipts with pictures attached so that customers can see how their freight is being handled. The warehouse module would also allow them to drag freight from their storage into a shipment, and seamlessly create these shipments. This Scope feature is planned and will stage its debut during a gig in the near future.

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Easy to use https://www.riege.com/news/easy-to-use/ Tue, 15 Oct 2019 11:09:00 +0200 Riege Software https://www.riege.com/news/easy-to-use/ Remember the article on how easy it is to learn Scope? Well since it’s easy to learn it follows that it’s also pretty easy to use Scope in daily routines. Actually, that’s what it’s all about. Logistics in all its forms like Forwarding, Handling and Customs declarations becomes inexorably digital. This is common knowledge. And yes, the software in itself is digital, but the point is, how does it deal with digitality in terms of data input, exchange, storage, processing and integrity? Does it become rocket science? Or does it make things easier and therefore more pleasant for everyone? With Scope it’s the latter – smoothing processes, pleasing employees, satisfying customers, reinforcing collaboration. Sounds like a lot, but when you get the basics right it’s so easily done.

Clear and consistent

It starts with the entry screen and all follow-up screens, clearly picturing the workflow with a consistent layout enabling seamless step-by-step forwarding operations and Customs declarations. Intuitive, self-completing entry fields accelerate the editing of each shipment while the one-entry-of-data-concept avoids waste of time and fault-prone re-keying. In practice, Scope offers a user interface which provides the essential user experience, enabling seasoned operators to create a shipment in 60 seconds. With all relevant data to hand at the end.

Strong data, useful templates, Quick Search function

Scope stores, administrates and processes an infinite amount of data, and knows how and where to find it when needed. Accumulating and maintaining strong master data and allowing the creation of unlimited templates puts an end to time consuming back checks or re-creation of documents for recurring shipments. Users can fully focus on their key tasks and keep their work in progress, rather than trying to build shipments from a rag-tag collection of notes and fading memories. Scope replaces human disorganization with order and digital data-banks that provide essential information in a flash. And when the memory of some specific information becomes just too faint, enter what can be remembered in Scope’s Quick Search function and find it in the blink of an eye.

The Digital Standard

Proving its claim to be the Digital Standard for logistics software, Scope can cope with all kinds of data. Although minimizing data formats to a “One System. One Record” policy would make many things even easier. Air Freight is a good – or rather bad – example of this. Auto-creating the e-AWB at the end of a shipment with no extra tools needed is one Scope’s virtues, but more than 10 years after its launch in 2008, roughly 50% of the Air Freight industry are still not fully digital at all, and it remains complicated to find out which airlines on which segments even support eAWB. Seen in this light, Scope is not just easy to use, but easily ahead of its time. The future of logistics is digital. Scope is the future of digital logistics. And therefore future-proof. As of today. With ease.

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Easy to learn https://www.riege.com/news/easy-to-learn/ Thu, 10 Oct 2019 10:49:00 +0200 Riege Software https://www.riege.com/news/easy-to-learn/ Once Scope is fully implemented, users can enjoy a multitude of benefits and advantages right from the start. At first sight, the forwarding professional understands the software’s clear user interface which corresponds to the workflow of the forwarding processes. The consistency of screens within Scope provide continuous recognition and instant orientation. This kind of easiness enables learning by doing on a greater scale than offered by other business software. Further intensive additional training tailored to the customers’ individual demands can turn every professional into a veritable forwarding champion.

Riege teaches users more

Regardless of the instant recognition of how Scope works, further training is offered by highly qualified Riege experts who speak the language of software and the languages of Forwarding, Customs and Handling. This ensures smooth operations without interruption from the very beginning. Next to thorough lessons on how to handle the daily workflow seamlessly, Riege trainers demonstrate speedy shortcuts to reveal the hidden treasures within Scope that create some astounding results making operations with Scope even more satisfying and productive.

Scope supports users automatically

Should anything go wrong during the shipment entry phase like a typo or transposed digits, you won’t get the big surprise at the end. Scope continuously validates a multitude of fields on the fly and immediately indicates when something is not correct or at least worth counter-checking. A red error icon appears automatically if an entry is not valid or totally incorrect, this indicates action has to be taken. A yellow warning icon indicates a minor issue which may be ignored, but is worth a moment of additional attention before smoothly proceeding.

You never stop learning

Scope is and always will be the sum of its endless improvements and continuous enhancements that stake its claim to be the Digital Standard in forwarding software. With these tweaks and updates, the capabilities and possibilities of Scope change also. To stay up-to-date with these developments, Riege offers thorough in-depth training even for experienced users enabling them to enhance their expertise, sharpen skills and exploit the scope of Scope to the max. If you still get lost at a certain stage, the complete online user manual is always at hand. Or press the F12 button to get in direct contact with the Riege Helpdesk. Making regular use of these easy to use tools, is all it takes to stay up to date and build on the first-steps-sessions. This is what keeps Scope always easy to use. Read more on that topic soon.

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Easy to implement https://www.riege.com/news/easy-to-implement/ Tue, 08 Oct 2019 16:00:00 +0200 Bennobo https://www.riege.com/news/easy-to-implement/ Because the majority of the Scope setup is done by Riege, this means our customers need minimal IT involvement and little internal manpower for Scope to be ready to run. This benefit has a marvelous side effect: internal resources can concentrate on key tasks instead of Scope setup. Riege takes care of the system preparation and background details which is why Scope is the Digital Standard for forwarding software.

The one-for-all policy

When a forwarder orders Scope, Riege assigns a project manager, who becomes the key Riege contact for the customer for the duration of the implementation. This is the go-to person if anything has to be analysed, planned, managed or communicated. Of course, the project manager doesn’t walk alone, in the background there is a support team of skilled experts from different disciplines that cover all aspects of the required tasks. This hive of specialists is invisible to the customer whose sole point of contact is their project manager guiding the efforts of the Riege implementation team. This ensures there is no Babylonian confusion over requirements and terminology, but rather continuous progress because the project manager speaks both, forwarding and software languages.

The first steps and progress

From the beginning, the Riege team identifies the forwarder’s operating procedures, records requirements and prepares the setup of Scope including user permissions to be licensed for Forwarding and Customs. The setup also includes

  • Import of master data for customers, agents, shippers and consignees
  • Connection of branches and printers to the Riege Data Center
  • Forms evaluation, setup and configuration
  • KPI and reporting setup and notification processes
  • Complete financial framework to the GL level including cost centers, charge types, currencies and tax rates

This last item is based on deep experience with many accounting interfaces such as QuickBooks, to ensure delivery of seamless data exchange with flawless integrity. The framework is adjustable to every forwarder’s needs. A straightforward list of requirements is all that is required and customers hardly notice any of the behind the scenes activities that deliver rock solid performance.

Registration and connection to external entities

Since connectivity is a key requirement by forwarders and consequently a key experience provided by Scope, Riege gives these special attention. Connections and registrations to external systems and databases are part of the infrastructure our customers receive with Scope. Connectivity is provided for:

The access to these providers is enabled directly out of Scope, no additional implementations are required.

Before the Go-Live and after

To ensure the best possible user experience from the start, Riege offers intense training tailored to the customer’s processes and demands and provides extensive Go-Live support. After making sure customers go live as fast as possible, our aim is to ensure live operations are as successful as possible.

That’s Riege. That’s Scope. That’s you – without even thinking about the implementation process and its procedures. But think about reading the next chapter on Easy to learn. Coming soon.

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Lufthansa Cargo relies on Scope from Riege Software for Customs declarations https://www.riege.com/news/lufthansa-cargo-relies-on-scope-from-riege-software-for-customs-declarations/ Tue, 08 Oct 2019 06:00:00 +0200 Riege Software https://www.riege.com/news/lufthansa-cargo-relies-on-scope-from-riege-software-for-customs-declarations/ Dusseldorf/Meerbusch — Riege Software prevailed against well-known competitors in a tender procedure of Lufthansa Cargo AG for the redesign of its system for handling the German ATLAS customs procedures SumA and NCTS as well as the Austrian NCTS Out procedure. In Germany, over 800 Scope users are active at 10 locations, in Austria currently 20.

Essential criteria in choosing a system and partner were, among others, the technical sustainability of the system as well as the confidence in long-term development based on partnership. “In view of the large volumes that we handle in Germany and worldwide, we need a strong IT partner. A powerful and reliable interface to the customs authorities via continuously enhanced software with fast adaptation of short-term changes is crucial for us and our customers”, said Michael Reisenberg, Head of Application Development - Cargo Handling, Customs & Connectivity at Lufthansa Cargo.

With these stringent requirements, Lufthansa Cargo opted for Scope, the application for digital logistics developed by Riege. In just 4 months of intensive work, the team around Dirk Heidenfelder, Product Manager Customs at Riege Software, and Holger Merk, Team Leader Customs Development, were able to implement the requirements. The focus was on automated clearance of the summary declaration (SumA) and re-exports by taking IATA messages and converting them into a standardized format. In addition, the transit procedure is also created via IATA messages and then supplemented manually. “There is still room for further automation of the processes”, summarized Dirk Heidenfelder. And Holger Merk added: “We are prepared for this. Scope has considerable potential to provide users with even more comprehensive support in the control and post-processing processes.”

An essential part of the project was also the accompanying coaching in the go-live phase and reliable support, which Riege defines as functionality within Scope and not as is usual, a supplementary service. “The strength of our product lies not least in the qualification of the people who develop, permanently improve and expand it - and accompany customers in an advisory and problem-solving way. Anyone who relies on Scope can also rely on the support”, said Dr. Tobias Riege, CEO of Riege Software, “just as we could rely on the cooperation of those involved at Lufthansa Cargo. My special thanks go to the entire Lufthansa Cargo team, both in the stations and in the central departments, for their fantastic support throughout the entire project phase.”

In Germany the locations Frankfurt, Hamburg, Berlin, Cologne, Dusseldorf, Leipzig, Munich, Nuremberg, Stuttgart and Paderborn went live with over 800 users, in Austria Vienna with about 20. “The speedy implementation of the project was very important for us. In addition to the always highly professional cooperation, the positive team spirit also contributed to the success, which further increased the common motivation”, commented Oliver Schatz, Head of Global Handling Processes and responsible for Customs at Lufthansa Cargo, on the timely implementation.

About Lufthansa Cargo

With a turnover of 2.7 billion euros and 8.9 billion revenue tonne-kilometres in 2018, Lufthansa Cargo is one of the world's leading companies in the transport of air freight. The company currently employs about 4,500 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by Lufthansa German Airlines, Austrian Airlines, Brussels Airlines, Eurowings and SunExpress, and an extensive road feeder service network. The bulk of the cargo business is routed through Frankfurt Airport. Lufthansa Cargo is a wholly owned Lufthansa subsidiary of Deutsche Lufthansa AG and Lufthansa Group’s logistics specialist.

About Riege Software

Riege Software is a leading provider of cloud-based software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 550 customers worldwide with over 6,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and North America.

The company's brand is Scope, the digital standard for freight forwarding and Customs, which accelerates all processes and procedures in logistics. By integrating external ERP/WMS and intelligent applications, Scope enables cross-system collaboration and network building, with focus on quality enhancement and productivity increase, cost reduction and revenue improvement, customer loyalty and employee satisfaction.

Press Contacts

Andreas Pauker
Lufthansa Cargo
andreas.pauker@dlh.de
+49 69 69695537

Benjamin Riege
Riege Software
ben@riege.com

+49 2159 91480

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Riege presents the Digital Standard for digital logistics at GLN Conference 2019 https://www.riege.com/news/riege-presents-the-digital-standard-for-digital-logistics-at-gln-conference-2019/ Mon, 23 Sep 2019 08:00:00 +0200 Bennobo https://www.riege.com/news/riege-presents-the-digital-standard-for-digital-logistics-at-gln-conference-2019/ Dusseldorf/Meerbusch/Hong Kong – An active member since 2008, Riege Software attends the annual GLN Conferences like every year. This year, the German developer of the cloud-based forwarding software Scope, who is also Silver Sponsor of the conference, takes the opportunity to present the progresses and developments which are a regular component of Scope.

Scope, the quality forwarding software made in Germany, is widely acknowledged to be the Digital Standard for digital logistics, enabling unrestricted global collaboration, serving more than 450 customers worldwide with over 5,000 users in 41 countries.

“With excellent connections in Asia, punctuated by our branch in Hong Kong, which was established in 1996, and is managed by Hong Kong born and raised director Patrick Ling, we have a good understanding of the market, but most of all of the demand of Asian customers. This is why next to efficiency driven by technology, individual happiness is a kind of ‘built-in’ feature in Scope. At this year's GLN Conference we will prove this once again”, said Johannes Riege, founder and shareholder of Riege Software.

Developed with focus on Forwarding and Compliance, Scope brings enterprise class abilities to every freight forwarder, from the smallest to the largest. Designed as a “One system. One Record.” solution, Scope makes things easier, faster and therefore more efficient, boosting global supply chain productivity, no matter how many shipments to handle.

“Scope is cloud-based and boundlessly scalable. This enables small companies to work at the same standard and level as the big ones, while it allows huge companies to cover their operations without technical limits. With a native support team based in Hong Kong, customers don't have to worry about anything, team members speak all expected languages, mother tongue Chinese, English and Forwarding”, said Andreas Rohde, International Business Development Manager at Riege Software.

Those who wish to encounter the people who provide the Digital Standard in logistics may take their chance at the 17th GLN Conference in Bangkok, October 20–23, 2019. Riege Founder Johannes Riege and International Business Development Manager Andreas Rohde will be pleased to welcome interested parties.

About Riege Software

Riege Software is a leading provider of cloud-based software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and North America.

The company's brand is Scope, the Digital Standard for Forwarding, Customs and Handling accelerating all processes and procedures in logistics. Enhanced by the web application Connect, and integrated to third party ERP/WMS, Scope enables cross-system collaboration between the stakeholders in the global supply chain. With focus on quality improvement and productivity increase, cost reduction and revenue optimization, customer loyalty and employee satisfaction.

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Buzzwords https://www.riege.com/news/buzzwords/ Tue, 03 Sep 2019 10:00:00 +0200 Carsten Strong https://www.riege.com/news/buzzwords/ A specter haunts the logistics industry – the specter asks if you will master the transformation into the digital future of logistics, or not? There seems to be a great deal of uncertainty about this future, and uncertainty has always been a fertile breeding ground for self-proclaimed saviors, and it still is. The self- anointed saviors message is often simple and alluring – they preach the latest buzzwords that are apparently the solution to all our problems. Buzzwords like Blockchain, Artificial Intelligence (AI) and Machine Learning – to name a few.

Don't let us be misunderstood, as the creators of Scope – Innovation in Logistics, we have always been upfront and open towards technological progress. We carefully monitor and evaluate any emerging and novel technologies to determine if they are just hype or trend. And we know that hype may evaporate while trends morph into industry standards. The latter happens occasionally and may become true for Blockchain, AI and Machine Learning, although recently a renowned global player in IT has silently swept these topics under the carpet.

Logistics and Blockchain

To take the buzz out of the word: Blockchain technology – in brief – codifies exchange of data between participants unknown to each other. This only applies to a small percentage of stakeholders in logistics because many, if not most business relationships are long-lasting and built on experience, mutual respect and trust. Blockchain is based on mistrust. We will see in the near future how it can be successfully implemented within digital logistic systems, improving processes rather than thriving within mistrust.

Logistics and Machine Learning

From the beginning and for a long time now, AI and Machine Learning have been associated with a Chess computer beating the Chess World Champion. After years of research, progress and advanced development, these twins have earned a place within high-tech industries and science. But still it's called Machine Learning with the emphasis on Learning. Who provides the algorithm? Who sets the standards? Who defines the goals? Humans. AI and Machine Learning are primarily designed to provide assistance to accelerate the completion of recurring daily tasks reliably, minimizing faults. But the fact is that AI remains far from flawless, a surgery X-ray reader doesn't know more about the human body and anomalous inconsistencies than any good human physician.

Technical development and Humans

There's yet another aspect that should not be ignored because it concerns the humans employed within industries: Will the technically feasible offer them relief or release? Will humans benefit or will they become victims of development, becoming redundant and deprived of a future?

Dealing with buzzwords like Blockchain, AI and Machine Learning, the issue that concerns us most is not what the technology behind them can do. That is uncontroversial. The question is, what can they do for the logistics industry and the countless people keeping it alive. Or asked the other way around, haven't they already found their way in, in one way or another? E.g. in Scope, for the benefit of both industry and employees.

Assistance in Forwarding and Customs

Let's take a look at what Scope already does in assisting operators. The forwarding module provides inline autocomplete during data entry. It validates entries against data bases. It automatically creates invoices. The Customs module automatically calculates guarantees. It displays warning lists for deadline expirations. An intelligent new message function always refers to the last valid message.

Clearly, these are examples of AI and Machine Learning finding their place in Scope. While this process has no end, we will remain true to our commitment to “Digital logistics with a Human Heart”. And that's more than buzzwords. We're not working actively on banishing humans from logistics.

To make a long story short. Buzzwords are not the solution to the problem known as the digital future. It's all about which technologies have substance to them and how they can be humanely exploited for the logistics industry, fostering everyday business, enhancing human well-being. After all, the technologies behind buzzwords are tools providing assistance. They are not the answer to the question whether one will master the future or not.

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How to keep pace with logistics development https://www.riege.com/news/how-to-keep-pace-with-logistics-development/ Tue, 13 Aug 2019 17:18:00 +0200 Bennobo https://www.riege.com/news/how-to-keep-pace-with-logistics-development/ The development of the Mexican logistics industry in the last 5 years is amazing, accounting more than $4 trillion for both export and import of merchandise. The growth rate of some ports displays a literally giant step from 2017 to 2018. Official figures indicate an air freight growth of 42% on export for Chihuahua and 49% on import for Monterrey. Sea freight grew by 30% export in Cd. Del Carmen and 24% import in Coatzacoalcos. While road traditionally is still the by far dominating way of transportation with an overall amount of more than $2.2 trillion in 5 years, the numbers of air and sea ports altogether add up to the impressive sum exceeding $1.3 trillion in the same period of time.

Merchandise move in Mexico 2014-2018

Type of transport Export in USD Import in USD
Air 92,218,642,000 185,704,542,000
Sea 390,455,294,000 647,681,163,000
Road 1,248,840,976,000 1,027,874,372,000
Rail 269,441,098,000 165,323,132,000

Numbers provided by INEGI

What do the figures of logistics development imply?

The question arising is not; will this trend go on in the next years? We know the answer here, because Mexico is a prosperous and growing country with perfect conditions for further development. The question really is, does your supply chain software meet the resulting requirements and will it keep pace with further development?

Put your current supply chain software through its paces

To answer the question, just ask yourself, if your current software provides e-rates, e-invoicing, e-AWB, e-B/L, e-mail and all the other “e-” features which cope with the current need for continuous data flow? If so, does it deliver the "e” automatically or do you need extra tools and have to change systems forth and back to get the desired results? Do you have to take deviations and delay into account instead of connecting automatically to external ERP/WMS for unrestricted collaboration?

The “Digital Standard” for cross-system collaboration

If the answer to the questions above is ”No!”, you should switch to Scope. Scope is the “Digital Standard” that equips you with a wide variety of e-tools, impressive features and numerous integrations for boundless connectivity enabling cross-system collaboration. Thus Scope streamlines, simplifies and accelerates operational processes, and helps building networks across all borders.

One scalable supply chain software for all

Due to its scalability, Scope grows as your company grows, empowering you to easily manage and track your entire business cycle from quote to delivery – independent of the size of your company. Scope is designed to serve all from smallest to largest.

Scope “speaks” SAT and CONTPAQi

Scope satisfies all specific Mexican regulatory requirements. The electronic invoicing and stamping via CFDI to SAT is enabled directly out of Scope, without changing the application and needing to re-enter data. The seamless integration of SAT (including CAAT) and CONTPAQi Contabilidad allows direct and secure exchange of data without the risk of inaccuracy caused by multiple as well as senseless rekeying.

Bookings, milestones, track and trace

The complimentary web application Connect informs you, your agents, customers and involved trucking companies about the current status of shipments in real-time, allows fulfillment of milestones, adding events or place bookings that are immediately available in Scope and ready for further processing.

Supply chain software from the cloud

Provided as Software as a Service (SaaS) from the cloud, Scope upgrades are delivered automatically without extra cost, helping you to always keep pace with current best-practices and emerging developments, enabling you to quickly and efficiently manage freight movements any time, any place, effortlessly keeping pace with the rapid growth of the Mexican logistics industry will grow. Now is the time to jump the on the train – before it leaves.

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2019 IACAC Golf Outing – we're in https://www.riege.com/news/2019-iacac-golf-outing-were-in/ Fri, 09 Aug 2019 15:18:00 +0200 Riege Software https://www.riege.com/news/2019-iacac-golf-outing-were-in/ Join the Riege team on the fly and get a look at Scope, the smart forwarding software which offers all in one – Air, Ocean and Road with Customs via NetCHB. Plus eAWB, plus access to CBP for AES/ISF, plus integration to QuickBooks, plus plus plus. No hidden handicaps? No hidden handicaps! Find out for yourself. On August 13, 2019 from 8:00 am to 3:00 pm at the Bridges of Poplar Creek in Hoffman Estates, IL. We're in. Are you? Then please feel free to make an appointment right now: +1(844) 474-3436 or via info.us@riege.com. We're waiting for you, at whichever whole you prefer.

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Hidden costs vs. transparent pricing https://www.riege.com/news/hidden-costs-vs-transparent-pricing/ Mon, 29 Jul 2019 12:00:00 +0200 Carsten Strong https://www.riege.com/news/hidden-costs-vs-transparent-pricing/ Purchasing decisions are greatly influenced by pricing. Same product, different prices? That's easy to decide. Similar products, different prices? That's tricky, how will you do a detailed comparison and do you know what you will really get? Eventually you find out after purchase and then its too late.

With logistics software, things are even more delicate. Withdrawal from a signed contract due to excessive extra charges is a costly affair, withdrawal after implementation is almost impossible – for the next 5 or more years.

Unexpected extra costs can turn logistics software into malware

The problem starts with fair and transparent pricing – or the exact opposite of it. The vendor who honestly presents all costs, including extra-charges, risks being rejected because at first sight he appears too expensive. The vendor who offers a low price but hides an often endless list of extra costs for additional functionality and services gets the contract. The buyer is trapped when he finds out that the overall operational cost exceed those of the rejected transparent offer.

To avoid burning money already spent and to keep his business going, the buyer has to accept and pay these additional bills – regardless how many and for what. Refusal is futile. And while the software may do what what was promised, it becomes a form of malware, because it damages business by cutting margins. If the Extra costs are passed on, it jeopardizes customer relationships. And then, on top of that, some products don't even meet the expectations associated with the purchase.

How to avoid hidden cost for logistics software

What can you do to avoid these unpleasant conditions? Stop trusting the first glance prices. Get reliable measures of the cost of performance. Get a binding calculation rather than an attractive offer. Or take the shortcut to accelerate things: Get Scope! Designed as integrated forwarding software for air freight, ocean freight and customs, Scope has evolved into the “Digital Standard” for the logistics industry, enabling cross-border and cross-system collaboration due to unrestricted connectivity while simultaneously providing individual human well-being.

Transparent pricing distinguishes logistics software also

But that's not all. Focusing on “Digital Logistics with a Human Heart”, Scope naturally represents the standard and values of its creator – Riege Software. A family business since 1985, and no ambition to change that. Riege stands for openness, truth and fairness in all aspects of business which consequently is also true for Scope itself. Next to transparent pricing, a short contract period and fair conditions are self-evident. You pay for what you get and you get what you pay for. Today and in future. Fully affordable. Because the well-being of those working with Scope also depends on the well-being of their employer.

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Riege demonstrates “Digital Logistics with a Human Heart” at CWA Expo Carga 2019 https://www.riege.com/news/riege-demonstrates-digital-logistics-with-a-human-heart-at-cwa-expo-carga-2019/ Mon, 24 Jun 2019 11:29:00 +0200 Carsten Strong https://www.riege.com/news/riege-demonstrates-digital-logistics-with-a-human-heart-at-cwa-expo-carga-2019/ Querétaro, Mexico – Since the foundation of their Mexican branch in 2017 Riege Software is attending the CWA-Expo Carga, the most important logistics event in Latin America. This year for the third time in row. Showing up with the local as well as representatives of the Riege family is a commitment to the United Mexican States, their economic development and the people engaged in the forwarding industry.

Taking place in the heart of Mexico from June 25 – 27 at Centro Citibanamex in Mexico City, CWA Expo Carga, is the perfect platform for exchange of views with logisticians from all over the country, for networking and one-on-one business meetings. And to know Scope.

Scope is the forwarding software made in Germany for air freight, sea freight and customs, which has evolved into a logistics platform for cross-border and cross-system collaboration through continuous enhancement and development. This approach allowed Riege to add functions and interfaces to serve the demand of Mexican customers as well as to fulfill the obligatory and mandatory requirements of Mexican fiscal laws, and keep it in sync with the rapidly developing logistics industry in Mexico. Recognized as a true collaboration driver, Scope is designated to boost economic success but also to brighten the work-life of the most important factor in logistics – humans. “In compliance with our corporate philosophy of ‘Digital logistics with a Human Heart’ our engagement in Mexico furthers our goal of providing user friendly technology from Germany with maximum connectivity that enables unrestricted collaboration,” says Dr. Tobias Riege, CEO of Riege Software.

Visitors of the Riege booth No. 1329 on the Exhibition Floor will be able to see up close what Riege means by “Digital Logistics with a Human Heart”. Scope enables freight forwarding processing from quotation to delivery, ensures connectivity by integrating external systems and allows cross-company collaboration along the entire supply chain. Everything from a single platform, without time-consuming change of systems and fault-prone rekeying of data.

In day-to-day business, Riege Software Mexico provides all services and support needed on-site, adding a personal touch to the world of digital logistics. “Regardless of electronic communication and fulfillment, our physical closeness adds the human touch promised by our company mission,” states Maritza Castillo, Head of Business Development at Riege Software in Mexico. And Benjamin Riege, Marketing Director at Riege Software, adds “The close relationships that we were able to build with our Mexican customers result from the dedication of our highly qualified personnel in Mexico who consequently get all the support they need from our headquarters. You could say that the Mexican market is a matter close to our hearts. This is also one of the reasons why we attend the CWA Expo Carga regularly.”

Insiders and interested parties are most welcome and may take the opportunity to discuss all matters of importance with Maritza Castillo, Ashel Amay, José Rios and Benjamin Riege from the German Headquarters. They will be pleased to provide any information about the scopes of Scope, to answer questions, and welcome willing logisticians to the Scope family.

About Riege Software

Riege Software is a leading provider of cloud-based software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and North America.

The company's brand is Scope, the digital standard for Air Freight, Sea Freight and Customs accelerating all processes and procedures in logistics. Enhanced by the web application Connect, and integrated to third party ERP/WMS, Scope enables cross-system collaboration between the stakeholders in the global supply chain. With focus on quality improvement and productivity increase, cost reduction and revenue optimization, customer loyalty and employee satisfaction.

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Jordi Barreiros assigned new Branch Manager of Riege Software in Switzerland https://www.riege.com/news/jordi-barreiros-assigned-new-branch-manager-of-riege-software-in-switzerland/ Mon, 17 Jun 2019 00:00:00 +0200 Carsten Strong https://www.riege.com/news/jordi-barreiros-assigned-new-branch-manager-of-riege-software-in-switzerland/ Bassersdorf/Zurich, Switzerland – As of May 2nd 2019, Jordi Barreiros is appointed the new Branch Manager for Riege Software in Switzerland. Jordi is a qualified expert in Customs and Foreign Trade and brings with him a wide range of transport and logistics experience. This appointment reinforces Riege's progress in growing Scope which is their digital logistics platform.

“Our goal in Switzerland is capitalizing on our expertise and references in order to increase the Scope customer base beyond the traditional forwarding industry. Jordi's user experience and his associated network of importers creates ideal conditions for achieving this goal,” says Dr. Tobias Riege, CEO of Riege Software.

Jordi originally hails from Spain and has two mother tongues, Spanish and German. He also speaks Swiss German, English and French. Highly motivated and qualified, Jordi will certainly translate Riege's strategy into success. “Facilitating local expertise to foster global growth is part of the positioning of Scope which is 100% consistent with my objective targets,” says Jordi Barreiros. “The increasing need for customers not only to implement digital processes but also to understand them for future initiatives creates perfect conditions to achieve the goals we have set ourselves for the Swiss market.”

This applies in particular to customs clearance. Since Scope covers all e-dec and the Swiss Transit (NCTS) procedures, forwarders as well as consignees can transmit customs declarations directly from a shipment within Scope or from its seamless integration into existing ERP/WM systems. Due to Switzerland’s specific independent status in Europe the demand for this is particularly high.

Jordi Barreiros takes over from Andreas Fenner, who is withdrawing for health reasons after 10 years as branch manager for Riege in Switzerland. “Andreas has been with us from the very beginning. He built the business basically from scratch, therefore we owe him a lot and wish him all the best, especially good health,” says Dr. Riege, and Jordi Barreiros adds, “Taking over from Andreas and what he has built up, is the perfect foundation to successfully proceed, and at the same time a commitment to further growth.”

About Riege Software

Riege Software is a leading provider of cloud-based software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and North America.

The company's brand is Scope, the digital platform for Air Freight, Sea Freight and Customs accelerating all processes and procedures in logistics. Enhanced by the web application Connect, and integrated to third party ERP/WMS, Scope enables cross-system collaboration between the stakeholders in the global supply chain. With focus on quality improvement and productivity increase, cost reduction and revenue optimization, customer loyalty and employee satisfaction.

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In the heart of Mexico with Mexico in the heart https://www.riege.com/news/in-the-heart-of-mexico-with-mexico-in-the-heart/ Mon, 10 Jun 2019 17:09:00 +0200 Benjamin Riege https://www.riege.com/news/in-the-heart-of-mexico-with-mexico-in-the-heart/ Attending the CWA-Expo Carga, the most important logistics event in Latin America, is a must – in terms of business development. Showing up with the representatives of our Mexican branch as well as of the Riege family is a commitment – to the United Mexican States, their economic development and the people engaged in the forwarding industry.

Taking place in the heart of Mexico from June 25 – 27 at Centro Citibanamex in Mexico City, CWA-Expo Carga, hosting empirically over 17,000 visitors, is the perfect platform for interaction between importers and exporters from all over the country, for networking and business meetings. And to know Scope.

Scope is the forwarding software made in Germany for air freight, sea freight and customs, which has evolved into a logistics platform for cross-border and cross-system cooperation through continuous enhancement and development. This approach to thought and action enabled us to add functions and interfaces to serve the demand of Mexican customers as well as to fulfill the obligatory and mandatory requirements of Mexican fiscal laws.

Insiders and interested parties will be able to see up close what Riege means by “Digital Logistics with a Human Heart”. Scope enables freight forwarding processing from quotation to delivery, ensures connectivity by integrating external systems and allows cross-company collaboration along the entire supply chain. Everything from a single system, and always with the aim of simplifying and improving the working life of those involved, thus making it noticeably more pleasant.

For us at Riege Software Mexico it is obligation as well as great pleasure to participate for the third consecutive year.

Visit us on Exhibition Floor, Stand 1329. Next to Maritza Castillo and Ashel Amaya, Benjamin Riege from the German Headquarters will be present and pleased to inform you about the scopes of Scope and to answer questions. You are most welcome.

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INTTRA communication without a contract! https://www.riege.com/news/inttra-communication-without-a-contract/ Fri, 07 Jun 2019 09:00:00 +0200 Riege Software https://www.riege.com/news/inttra-communication-without-a-contract/ Riege Software makes its sea freight customers an offer available nowhere else: A direct connection to INTTRA, without a binding contract, without detours. Directly from Scope.

The data exchange includes the transmission of

  • Container bookings and events
  • B/L instructions
  • VGM details (VERMAS)

All the work is done in Scope. The time-consuming switch to INTTRA or to carrier's websites is no longer necessary.

In practice this means:

  • Triggering of data exchange in one operation from Scope
  • No system changes, no re-keying of the same data
  • Secure information about the shipment status in Scope
  • No separate INTTRA contract, no separate invoicing

In total, users benefit from:

  • Less effort due to faster order processing
  • No additional costs thanks to invoicing based on INTTRA prices
  • Reduced costs through measurable time savings

This service is not free of charge. But it doesn't cost the earth either. And it's worth every cent thanks to the savings achieved and the information quality gained.

Frequently Asked Questions

What are the advantages of message transmission via INTTRA?

Both quantitative and qualitative message content is consistently high, leading to significantly more information. The delay-free message transmission directly from Scope and the message receipt with immediate visibility in Scope leads to measurable time savings.

What are the advantages of connecting to INTTRA via Riege?

There are no additional costs compared to INTTRA's pricing when using the direct connection via Riege. This means an INTTRA contract and additional invoicing from INTTRA is avoided.

Which contractual commitment do I enter into?

None. With Riege Software only an agreement for activation is made. Invoices are issued on the basis of the number of container messages sent.

From what numbers of container messages is the agreement worthwhile?

Since the scaling of the container message costs can be varied according to the size of the forwarding customer, the agreement is worthwhile even for forwarding agents who only handle containers in the single digit range per month.

Are there free alternatives?

Yes, there are. A popular way is the direct, free access to carriers via their website. Here, however, the additional time involved for searching and rekeying of data is often out of proportion to the advantages of automated processing and the resulting increase in data integrity.

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Riege demonstrates “Digital Logistics with a Human Heart” at transport logistic 2019 https://www.riege.com/news/riege-demonstrates-digital-logistics-with-a-human-heart-at-transport-logistic-2019/ Mon, 03 Jun 2019 00:00:00 +0200 Bennobo https://www.riege.com/news/riege-demonstrates-digital-logistics-with-a-human-heart-at-transport-logistic-2019/ Meerbusch, Germany – For the 8th time in a row Riege Software presents digital solutions for the logistics industry at the transport logistic fair in Munich from June 4th - 7th, and for the 7th time Scope, the forwarding software for air freight, sea freight and customs, which has evolved into a logistics platform for cross-border and cross-system cooperation through continuous further development.

Insiders and interested parties will be able to see up close what Riege means by "Digital Logistics with a Human Heart". Scope enables freight forwarding processing from quotation to delivery, ensures connectivity by integrating external systems and allows cross-company collaboration along the entire supply chain. Everything from a single system, and always with the aim of simplifying and improving the working life of those involved, thus making it noticeably more pleasant.

“The shipment monitor integrated within Scope provides real-time alerts on shipments that go off the rails and require action,” says Felix Müller, Product Manager of Scope Forwarding at Riege Software. “In addition, the tool provides an overview that makes it possible to better estimate the expected workload for the next few days. The data (e.g. planned and actual times, measures, exceptions) are available for KPI evaluations in order to continuously control and improve the quality of the logistical service provision.”

As the shipment progresses, the complementary web application "Connect" supports forwarders, agents and customers in tracking shipments and thus checking their current status. “All process participants receive reliable information about their responsibilities, can fulfill milestones and add events,” says Sascha Plath, Head of Customer Support at Riege Software. “Customers can make bookings that are immediately visible in Scope. All relevant documents are available when the shipment is completed and thus before it arrives. Connect's clearly structured, user-friendly interface can be adapted to the forwarder's corporate design and presented to customers as a separate, complementary service.”

“Because of its unlimited connectivity, Scope is open to anything and everyone who seeks or needs to be electronically connected to external systems. This applies to communication with institutional process participants as well as data exchange with systems on the customer side," says Dr. Tobias Riege, CEO of Riege Software.

Scope communicates with all important cargo community systems for air freight and the relevant portals for sea freight messaging and tracking. In addition, Scope provides direct access to portals that offer security and compliance checks, quality controls as well as flight plans and sailing schedules for airlines and shipping companies.

“Thanks to its compatibility with third-party WMS/ERP software, the Scope Customs Integration can serve all customs procedures in all connected countries,” says Dirk Heidenfelder, Product Manager of Scope Customs at Riege Software. “This enables users to complete customs clearance from their system without having to call Scope Customs separately. A real black box effect. This is currently possible for customs clearance in Germany, the Netherlands, Switzerland and the USA.”

Of course, Scope has numerous accounting features, but can also be easily connected to accounting software. All data can be transferred to the customer's favorite external accounting package for further processing.

Scope has all the features and functions that actively support the user in order processing. The one-time data input eliminates unnecessary manual work steps and time-consuming system changes. Simplified processes help to further accelerate processes and reduce sources of error. Full transparency and access options for all participants ensure a unique user and participant experience throughout the entire logistics chain. Dr. Tobias Riege is convinced: “The future of logistics is digital. Scope is the future of digital logistics”.

About Riege Software

Riege Software is a leading provider of cloud-based software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and North America.

The company's brand is Scope, the digital platform for Air Freight, Sea Freight and Customs accelerating all processes and procedures in logistics. Enhanced by the web application Connect, and integrated to third party ERP/WMS, Scope enables cross-system collaboration between the stakeholders in the global supply chain. With focus on quality improvement and productivity increase, cost reduction and revenue optimization, customer loyalty and employee satisfaction.

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Cogent communicator https://www.riege.com/news/cogent-communicator/ Wed, 22 May 2019 09:00:00 +0200 Riege Software https://www.riege.com/news/cogent-communicator/ Users of Scope applaud its multiple integrations. Scope integrates to third party systems of all kinds. Among them are the major cargo community systems for airfreight (CHAMP, Descartes, Cargonaut, CCN Singapore) and the corresponding portals for sea carrier messaging and tracking (DAKOSY, BHT, Portbase, INTTRA, GT Nexus, CargoSmart and Ocean Insights). In addition, Scope provides access to portals which enable security and compliance checks, quality control (Cargo iQ) as well as flight details of airlines and sailing schedules of sea carriers.

But that's not all. By embracing any WMS/ERP, the Scope Customs integration can unify all customs procedures in all available countries. Currently used in Germany, the Netherlands, Switzerland and the US, this solution gives users the opportunity to clear customs from their systems without even touching Scope Customs itself – a true blackbox.

And there is still no end in sight. Specifically for the Mexican market and its strict governmental rules for business practices, Scope provides integrations which are obligatory by law. Mexican businesses are obliged to submit all outgoing invoices electronically to SAT (Servicio de Administración Tributaria – Mexican Department of Treasury) using the CFDI (Certificado Fiscal Digital por Internet – Digital Fiscal Certificate via Internet). Scope connects directly and provides the ‘electronic stamp’ in return within a split second.

In the best sense of the word Scope really pays when it connects to accounting software such as QuickBooks, CONTPAQi, DATEV, Sage, Unit4, Exact or Abacus, ensuring the unrestricted exchange of financial data between the systems, from invoicing to statements.

There's a lot more Scope integrates to, but the list is so large we had to make a separate page for it and you can check it here. Anything Scope does not integrate to? Yes, a lot of other Transport Management Systems, most of which are incapable of keeping up and you wouldn't want a downgrade, would you?

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“Digital Logistics with a Human Heart” live at transport logistic 2019 https://www.riege.com/news/digital-logistics-with-a-human-heart-live-at-transport-logistic-2019/ Tue, 21 May 2019 08:00:00 +0200 Riege Software https://www.riege.com/news/digital-logistics-with-a-human-heart-live-at-transport-logistic-2019/ While logistics turn unstoppably digital the focus still has to be on the people involved. They keep logistics alive. That's why Riege Software uncompromisingly commits to “Digital logistics with a Human Heart”. Visible and tangible in Scope, the digital platform for air freight, sea freight and customs.

To be seen and experienced at transport logistic in Munich from June 4th – 7th 2019 in Hall A3, Stand 313/414. Presented and demonstrated by the members of the Riege family and the forwarding and customs experts of the Riege Family for the 8th time in a row.

There is a lot to discover and marvel at. Thanks to its unlimited connectivity, Scope enables unrestricted cross-border and cross-system collaboration. Due to its communicativeness, Scope is open to many kinds of interfaces within the entire supply chain. Scope already communicates with all important cargo community systems for air freight and the relevant portals for sea freight messaging. This is digital logistics in the truest sense of the word.

He or she who hasn't made an appointment to experience Scope for themselves, is still very welcome and also invited to the Riege-Stand-Party on Wednesday, June 5th from 6pm. In our view, joyful partying is also part of the human heart.

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Go Connect! https://www.riege.com/news/go-connect/ Thu, 18 Apr 2019 02:00:00 +0200 Riege Software https://www.riege.com/news/go-connect/ Forwarding has increasingly become a process of managing cargo rather than just moving it one way or another. The logistics world of today and tomorrow requires unrestricted collaboration to obtain maximum transparency and simplification as well as faster, more efficient handling. Seamless exchange of all data and information between all participants is the key to achieving these goals, boundless connectivity is the way to go.

A multitude of theoretical paths lead to this goal and just as many differing opinions exist as to the supposedly perfect solution. Every new technology arrives on a wave of hype regardless of its usefulness and necessity. In practice, it's about tangible, helpful solutions, the right and perfect tool for the purpose intended.

Logically, a hands-on Transport Management System (TMS) should – in addition to fulfilling the basic requirements of forwarding like creation and transmission of the e-AWB – emphasize collaborative management and transparency by digital connectivity. Scope does both, just without the hype.

Scope connects

Scope is the TMS empowering forwarders to easily manage and track their entire business cycle – from quotes to delivery. At each stage of a shipment, Scope connects to a multitude of third party providers and Cargo Community Systems, offering a communication platform that enables seamless exchange of information without time-consuming system changes and avoiding fault-prone re-keying of data. Thus Scope drives collaboration while simultaneously increasing data integrity and improving productivity.

Scope collaborates

To achieve these objectives, Scope itself collaborates. The complementary browser-based book, track & trace portal Scope Connect creates a high degree of transparency, enabling tracking of progress along the supply chain. All participants obtain reliable guidance as to their responsibilities across locations, with options to intervene – regardless whether they use Scope or not.

All relevant documents are available prior to a shipment's arrival. Participants can review them right away and the next step can be taken immediately. Users are able to screen shipment status and check fulfillment of milestones for verification purposes. They can detect and remedy deficiencies to avoid unwanted and costly delays. Shippers can place bookings directly with immediate visibility in Scope, ready for further processing without loss of time or crucial information.

Users’ insights

The Shipment Monitor within Scope Connect provides an integrated dashboard with interactive Key Data Points and supplementary overview maps that give users reliable information on current status of shipments. Clickable graphical filter functions accelerate targeted selections and allow individual examination from pickup to delivery – including exceptions.

Users’ delights

The benefits are numerous and the advantages pay off. Knowing for certain what is happening and who has what to do and when is priceless anyway. Scope and Scope Connect enable unrestricted collaboration at the highest level, made possible by boundless connectivity.

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Riege partners with US leader in Customs Brokerage Software https://www.riege.com/news/riege-partners-with-us-leader-in-customs-brokerage-software/ Thu, 18 Apr 2019 00:00:00 +0200 Carsten Strong https://www.riege.com/news/riege-partners-with-us-leader-in-customs-brokerage-software/ Georgetown, CT / Tucson, AZ – Riege Software, Germany's leading vendor of innovative, digital logistics solutions announces its partnership with NetChb, the US market leader in Automated Brokerage Interface (ABI) software. The deal represents another country-specific collaboration for Riege’s freight forwarding software Scope, fulfilling on its product promise of being the unrivaled, comprehensive, single entry data system.

Customers using Scope to file importer security filings (ISF) can now leverage NetCHB’s advanced software solution and on-staff customs brokerage expertise to file entry summaries and cargo releases directly with US Customs. Data will flow seamlessly between the two platforms for the most accurate, complete, and timely compliance filings for in-bound ocean and air shipments.

Mark Ketcham, VP Americas for Riege Software, is pleased with the new partnership , because of NetChb’s deep knowledge of entry procedures, admissibility requirements, rates of duty as well as applicable taxes and fees for commercial shipments, which is built into the market-dominant brokerage software.

“The partnership with NetChb allows the complete tracking of every shipment within Scope, without multiple log-ins across systems and other time-consuming loops, while removing all the stress and uncertainty around often complicated compliance and customs declarations for Scope customers,” says Ketcham.

Tom Groh, President of NetChb looks forward to the potential global opportunities that may develop, stating “Since the transition by US Customs to its Automated Commercial Environment (ACE) system, NetCHB has become the industry standard in customs brokerage software. Working with Riege is the next step for us in deepening our understanding of the freight forwarding market and allowing over 450 Riege customers in 41 countries to experience the accuracy, efficiency, and ease of use that has made NetChb dominant in our category.”

Through the partnership, Scope once again proves its capabilities as one of the leading systems enabling unrestricted collaboration between participants in the supply chain whichever system they use.

In addition, Ketcham reports that the growth Riege has experienced in the US is fueling plans for further expansion in North America. “We were fortunate to experience strong double-digit growth in our user base in the last two years. Our forecasts are equally as robust.”

Consequently, Riege have added sales, customer service and technical support resources, maintaining offices in Georgetown, CT, Chicago, IL and Phoenix, AZ.

About NetChb

Privately-held and U.S. Customs-approved NetChb, LLC. is the market leading provider of Automated Brokerage Interface (ABI) software in the USA. Founded in 2005, it was the first web-based platform to automate import and export compliance filings and the payment of duties for companies using customs brokers or filing directly. NetCHB maintains the most advanced software solution in today’s global trade compliance marketplace. With over 550 clients and 8,800 users completing over 100 million transmissions to US Customs, the company estimates that roughly six-percent of goods coming into the USA (based on total dollar volume) are processed using NetChb, Customers use its software to track and manage the import and export of commercial goods and facilitate seamless communication between customs brokers, importers, freight forwarders, container freight stations, and warehouses. Headquartered in Tucson, Arizona, the company maintains representatives across the United States. For more information, visit https://www.netchb.com.

About Riege Software

Riege Software is a leading provider of smart software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

The company's brand is Scope, a smart, integrated Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Enhanced by the web application Connect, Scope enables seamless collaboration between all stakeholders in the supply chain. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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Riege and CCS Italy announce Cargo iQ platform for SME https://www.riege.com/news/riege-and-ccs-italy-announce-cargo-iq-platform-for-sme/ Wed, 17 Apr 2019 12:35:00 +0200 Carsten Strong https://www.riege.com/news/riege-and-ccs-italy-announce-cargo-iq-platform-for-sme/ Meerbusch, Germany – Riege Software announce cooperation with CCS Italy in a business venture promoting a new initiative to assist SMEs participation in Cargo iQ, the IATA interest group composed of some 80 major airlines, freight forwarders, ground-handling agents, trucking companies and IT solution providers globally. Its mission is creating and implementing quality standards for the worldwide air cargo industry.

“With Cargo iQ SME, we provide a turn-key solution for independent freight forwarders to benefit from shipment planning and control through shared Route Maps and operational visibility for various milestones along the shipment lifecycle,” said Chris Davies, Manager Product and Technology, at Cargo iQ.

Like Riege, CCS Italy has worked closely with Cargo iQ on this issue and so in early 2017 Gianni Mauri, Director Business Processes Air Cargo at CCS Italy, contacted Riege about possible cooperation. CCS Italy was searching for a reseller CDMP-F (Cargo iQ Data Management Platform for Forwarders) platform that could speed up the development of Innovative solutions tailored to the SME forwarders market.

In November 2017, CCS Italy and Riege agreed to cooperate. “It was our intention to offer Cargo iQ services to SMEs for affordable fees, but at the highest possible technological level. We contacted a number of established and well-known players in the industry, viewing them as potential partners, but rather soon we came to the conclusion that Riege and their CDMP platform would be the best choice – for us, and for our customers”, said Gianni Mauri who was leading the screening process at CCS Italy.

Riege Software was ready to make the necessary investment. Christian Riege explains the company's attitude: “Whatever we do, we put focus on scalability – in all aspects – to serve customers from the smallest to the largest, and delivering the same high technological level to all. Our acclaimed TMS Scope is proof of this. The opportunity to expand this approach the Cargo iQ initiative focused on SMEs was the stimulus for the inevitable investments and additional work we undertook. We had to build, to align, to register and to setup at several sites in order to fulfill the numerous special requirements. Thanks to our experience and our skilled colleagues it was rather more routine than a challenge – with the awesome outcome facilitating SMEs access to Cargo iQ.”

The conditions are laid to provide Cargo iQ on a much broader basis. Martin Skopp, Product Manager Cargo iQ at Riege Software, is positive that the new product will appeal to customers and provide absolute satisfaction: “Riege has been certified for Cargo iQ – formerly Cargo 2000 – since 2009. Our expertise in reliable messaging is unquestionable, even the biggest players in the market make use of our capabilities. Both, forwarders and airlines. The cooperation with CCS Italy deploys our know-how to the benefit of SMEs who have played a central roll in Riege's activities since the launch of Scope in 2008.”

SVP Software Development Christian Riege signed the agreement on behalf of Riege Software and CEO Emanuele Vurchio on behalf of CCS Italy. A pilot phase is ongoing and involved parties are getting consistently closer to market readiness. The Cargo iQ management team is on-board together with several carriers on the airline side. The future, once again, has moved another step closer.

About Cargo iQ

Cargo iQ is an IATA interest group with the mission of creating and implementing quality standards for the worldwide air cargo industry. Cargo iQ operates as a not-for-profit membership group supported by IATA and composed of over 80 major airlines, freight forwarders, ground-handling agents, trucking companies and IT solution providers globally. Cargo iQ members developed a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones. As part of that system, the Cargo iQ Master Operating Plan (MOP), which has been endorsed by IATA as a recommended industry practice, describes the standard end-to-end process of transporting air cargo.

About CCS Italy

CCS Italy is a leading ICT provider for the air cargo industry, specializing in innovative, added-value IT solutions for freight forwarders, air cargo carriers and ground handling agents. Founded in the late 90s as a Service Center for IATA in Italy, the company has established its reputation due to innovative services, which meet the increasing need for air cargo players to adapt their IT systems to the reception and transmission of electronic messages, according to the standards defined by the international regulatory bodies.

Since 2004, CCS Italy has been operating as a Cargo Community System in Italy, supporting several existing initiatives to improve efficiency, security, and quality within the air cargo industry; these include programs for the digitization of transportation documents, such as IATA e-freight, e-AWB and e-CSD, as well as the quality management system Cargo iQ.


About Riege Software

Riege Software is a leading provider of smart software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

The company's brand is Scope, a smart, integrated Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Enhanced by the web application Connect, Scope enables seamless collaboration between all stakeholders in the supply chain. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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With iQ to more quality https://www.riege.com/news/with-i-q-to-more-quality/ Tue, 16 Apr 2019 10:24:00 +0200 Riege Software https://www.riege.com/news/with-i-q-to-more-quality/ Managing quality is one thing. Making quality management possible is another. With Cargo iQ (formerly Cargo 2000), IATA provides an end-to-end standard process and quality management that will continuously improve the value of airfreight, enabling participants in air freight traffic to work according to defined quality standards, to document them and to improve and correct deficiencies if necessary.

Since 2008, Riege has been actively involved, taking the role of a Cargo iQ IT Solution Provider. Employing the masterminds of our Messaging and Clearing Center to raise and keep the required standards, we were first certified with best marks in 2009. Audits for follow-up certifications which take place in a regular three-year cycle have been passed successfully ever since. We have continuously achieved high marks for our contribution, a Cargo Data Management Platform (CDMP).

Adhering to the IATA standards of Cargo iQ, the milestone templates within our forwarding software Scope allow the mapping of operational procedures with the look and feel of Cargo iQ, proving the authenticity of our standards and procedures.

Looking to the future, Cargo iQ strives to become more attractive for small and medium-sized forwarders and Riege actively supports these efforts in the Cargo iQ sub-working group SME. We are totally committed to this goal and will subsequently aim for a fully transparent integration in Scope. Because in Scope, the future never stops.

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Riege Software partners with Chain.io providing cross-platform collaboration https://www.riege.com/news/riege-software-partners-with-chain-io-providing-cross-platform-collaboration/ Thu, 04 Apr 2019 00:00:00 +0200 Carsten Strong https://www.riege.com/news/riege-software-partners-with-chain-io-providing-cross-platform-collaboration/ Georgetown, Connecticut – Riege Software, Germany's leading vendor of innovative, digital logistics solutions announce their partnership with Chain.io to allow stakeholders in the supply chain to quickly and efficiently communicate fast moving data between multiple internal and external systems.

The goal of the partnership is providing increased collaboration, higher speed and accuracy in supply chain communication, and an improved shipper experience with true added visibility. In addition to facilitating more connectivity between partners, the integration will offer greater options to current as well as future Scope users – with minimal effort for Riege.

Integration with Chain.io, means any API flavor and file format such as EDI, XML or CSV can be handled quickly and consistently to exchange data between different systems that do not share a common language. As a result, this cooperation accelerates Advanced Shipping Notices, Inventory updates, IOT data streams, Shipment status updates, eCommerce orders and deliveries.

Riege’s United States customer, Green Worldwide Shipping, an international leader in global freight forwarding services, implemented the Scope integration with Chain.io and were able to enhance their capabilities of cross-platform collaboration across almost every service element. “It is no question that continuous improvement to the technologies we use is an essential component in the future of international freight management,” says Thomas Jorgensen, President & CEO of Green Worldwide Shipping. “By increasing the operational efficiency of our technologies, we are able to free more time for our freight experts to do what they do best – service the client.”

"As logistics providers move towards digitization, they're being asked to connect to more and more systems across many technology stacks," shared Brian Glick, Chain.io's CEO. "We're excited to provide Riege's customers with a fast, flexible tool to help automate both shipper and agent connectivity."

Tobias Riege, PhD and CEO of Riege Software takes a clear position: “Scope is predestined to connect applications and therefore also entities, it gives our customers more opportunities for collaboration, transparency and the facilities to meet their shippers requirements. We are delighted for Green Worldwide Shipping to have undertaken this journey with us.”

About Chain.io

The Chain.io supply chain integration platform represents a new approach to an age-old supply chain question. “How do we make all of these systems and people work together?” Our cloud-based platform solves these problems using an open application programming interface (API), developer friendly tools, an expertly developed data model, and event driven behaviors to make connecting and coordinating systems and people easier than ever before. The platform uses complex, next generation technologies like data graphs, and Artificial Intelligence without all of the heavy lifting involved in most supply chain integration projects.

About Green Worldwide

Green Worldwide Shipping is a technology-forward provider of international supply chain logistics solutions. Powered by exception-based management, Green’s upstream philosophy of freight management translates to real, cost-cutting advantages for international importers and exporters through timely communication, centralized account ownership, accurate documentation and invoicing, and access to live freight visibility. Green Worldwide Shipping is headquartered in Atlanta, GA and operates 9 offices nationwide, servicing all major U.S. gateways.

Privately-owned, Green Worldwide Shipping maintains a flat corporate culture, reducing bureaucratic boundaries and providing direct access to Green’s leadership for clients, vendors and employees, alike.

About Riege Software

Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

The company's brand is Scope, a smart, integrated Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Enhanced by the web application Connect, Scope enables seamless collaboration between all stakeholders in the supply chain. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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Paper files bug off https://www.riege.com/news/paper-files-bug-off/ Tue, 12 Mar 2019 13:35:00 +0100 Riege Software https://www.riege.com/news/paper-files-bug-off/ Despite the push for paperless freight transport, forwarders still create physical files for their orders. These files contain all the information and documents required for recording, managing and organizing shipments. The result is stacks of paper that accumulate even before a shipment - together with a pouch full of even more paper - goes on its journey. To top it all off, the file is always only in one place, meaning its impossible for anyone to take an instant look at it. And then there's the worry that something will go wrong without anyone noticing and making corrections in time.

Paperless means worry-less

Those who use Scope can put these worries aside. Scope displays the entire shipment within the application and manages it as an electronic file: registering and organizing shipments and all their associated data. This information is stored centrally and can be viewed by all parties involved within a company at any time and from any location. From a purely technical point of view, the paper file, its archiving, its dispatch and the alarming additional work associated with it simply goes away. 

Straight from Scope from A to B

Scope meets all requirements to process an international shipment and enables corresponding actions along the supply chain:

  • Registering: Who wants to send what, how and from where to where
  • Pre-Carriage: Issue pick-ups from the shipper
  • Main Run: Preparation of documents for airlines or shipping companies
  • On-Carriage: Generate delivery orders to the recipient

Unrestricted ability to act

The electronically generated documents can be transferred in a standardized data format to the systems of other shipment participants and automatically processed there.  Time-consuming and fault-prone re-keying of the same shipment information is eliminated.  Documents become paperless and are sent instantly by e-mail, or - if absolutely necessary or legally demanded - documents can be physically printed and processed manually.

As the shipment proceeds,  additional incoming documents can be added to the electronic file in any format (e.g. Word, Excel, PDF or digital photos) and these are made available to all parties involved in the life-cycle of the shipment. Those who have to act can act and subsequently document their actions.

What counts is the result

Nobody's in business to lose money. In Scope, outgoing documents can be created and incoming documents can be assigned for each step within a shipment. It's also possible to create reserves (cost estimates), which are reversed when the incoming invoice is posted. Financial transparency is an advantage here. Costs and revenues can be seen and evaluated immediately. Profitability becomes easier to calculate, uneconomical orders can be identified more quickly, countermeasures can be speedily  implemented.

Convinced customers in 41 countries

Forwarders who take advantage of the possibilities of Scope and its electronic files and documents have already made a giant step towards paperless processing. As of today they benefit in 41 countries. The more countries that follow the better for all.

Summing up, there is no reason to stick to the physical file, Scope should eliminate it since it's  harmful to the forwarder and the environment and its imminent extinction brings both "eco" and economic benefits. 

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Proven tools https://www.riege.com/news/proven-tools/ Tue, 05 Mar 2019 10:30:00 +0100 Riege Software https://www.riege.com/news/proven-tools/ Scope accelerates processes and procedures in customs clearance with functions the user may not expect, but should expect. These useful little helpers do great things daily, bringing customs declarations to completion faster and more securely.

Invoice import instead of invoice entry

Scope imports invoice data received as an XML or CSV file into a separate area of the customs declaration. This eliminates the need for typing - and mistyping.

All documents in one place

Scope automatically generates the required customs documents, saves them in a document file and sends them directly to customers by e-mail, if required. Everything stays in one place and is listed in correct order.

Registration number? Comes automatically

Users can search directly for AWB numbers when removing bonded warehouse items from storage. A search for container numbers, articles or shipment numbers is also possible. Scope intuitively displays search results at the beginning of the input and takes over the insertion of the corresponding registration numbers when taking over the requested items. Everything goes as if by itself.

Billing charges immediately

Scope calculates import duties directly after completion of a declaration item and outputs them in Excel format on request. In this way, it is possible to settle accounts even before a customs clearance service has been completed. Just in case it has to be.

Less effort, more overview. Fewer entries, more declarations. You can count on Scope.

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Denied Party Screening on demand https://www.riege.com/news/denied-party-screening-on-demand/ Wed, 27 Feb 2019 15:00:00 +0100 Riege Software https://www.riege.com/news/denied-party-screening-on-demand/ It's all about the good guy and the bad guy. But how to gain certainty who is who? No one knows by heart, and the lists are many and long, while the consequences of violations – consciously or not – can be drastic.

Operating in compliance with international rules and regulations not only avoids risks, but proves professionalism and reliability. Thus adding value to the overall customer services. However, there are still forwarders who simply skip screenings, not least because of the cost involved.

Retention of reputation

Before we talk about the cost: Executing the required screenings, forwarders can be assured to protect themselves as well as their customers against violation of sanctions and the resulting drastic consequences such as appearing on blacklists. Safeguarding reputation as a respectable forwarder along with customs authorization and Authorized Economic Operators status (AEO) is essential to do business. And know we are already talking about money. The money you don't earn or lose if things go wrong.

Reliable information

Denied Party Screening directly out of Scope is the key to extra security and certainty with no extra effort involved. At manageable and reasonable cost. With maximum reliability and a bundle of priceless advantages:

Screening takes place silently in the background without interruption of workflow by external queries. Lucid display of results avoids accidental oversight of findings. Further processing is blocked when a match is identified. Flagging of illicit business lowers the risks early, even before contracts are signed or shipments are handled. And thanks to the centralized electronic documentation, you always obtain the information or evidence you need. At your fingertips.

Cost vs. loss

Yes, there are cost involved, and yes, they are recurring. But in Scope they are manageable and therefore calculable. Intervals of screenings can be individually defined or confined to new contracts and orders, because Known Consigners (KC) and Regulated Agents (RA) don't change by the day. Thus you can rule the cost incurred in your own interest. In total, Denied Party Screening out of Scope costs less than the loss of reputation – and business.

Current lists in Scope

The address check in Scope is against the following lists

  • BENS – Belgian National Sanctions List
  • BOE – Consolidated List of Financial Sanctions Targets in the UK
  • CFSP – Consolidated Financial Sanctions List
  • DPL – Denied Persons List
  • EL – Entity List
  • EUL – End User List, JP MITI
  • EURUDU – EU-Russia-Embargo „Dual Use“
  • EURUKM, EU-Russia-Embargo „Capital Market“
  • FINCEN – Money Laundering Concerns List
  • LADP – List of Administratively Debarred Parties
  • LSDP – List of Statutorily Debarred Parties
  • NLNST – Nationale sanctielijst terrorisme
  • NPS – List of Nonproliferation Sanctions
  • OFAC-CSL – Consolidated Sanctions List
  • SDN – Specially Designated Nationals List
  • UL – Unverified List
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Access without anger https://www.riege.com/news/access-without-anger/ Tue, 08 Jan 2019 10:47:00 +0100 Riege Software https://www.riege.com/news/access-without-anger/ Being Java-based offers various advantages of Riege's forwarding software Scope. While browser applications still tend to be somewhat clunky, Scope runs stable and reliable – cross-platform, always ready to operate.

Unfortunately, Oracle decided to provide Java for legal entities no longer free of charge and to discontinue Java Web Start. To furthermore furnish our customers with the best Scope experience possible and to grant customers the naturally free access, we have created Scope Runtime which allows the use of Scope without the installation and regular updating of Java. 

Scope Runtime contains technology developed by Riege Software to replace Java Web Start. Once installed, it enables permanent access to Scope while simultaneously ensuring the downloads of the actual Scope application itself. Occasionally required software updates for Scope Runtime will be executed by Riege, unnoticed by users and also free of charge, of course.

Scope Runtime is provided for Windows and macOS. Customers counting on Linux operating system may obtain detailed information on a special solution from Riege support staff.

Windows   macOS   Terminal
Require the 32-bit version for Windows? Download here.

Since the official announcement by Riege, many customers have already changed to Scope Runtime. For those who haven't switched yet, just download, install and enjoy – without anger, without even thinking about Java.

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Global collaboration first hand https://www.riege.com/news/global-collaboration-first-hand/ Tue, 11 Dec 2018 14:00:00 +0100 Riege Software https://www.riege.com/news/global-collaboration-first-hand/ Shaping the future of logistics implies almost without exception the creation and development of digital solutions that foster unrestricted collaboration. However, these solutions don't emerge by sheer coincidence or mere “what-ifs” and intuition. At Riege Software, they result from global market knowledge and analysis, innovative thinking, practical application models and not least, from the outstanding work of highly qualified software developers. As a consequence, shaping ourselves sets the foundation for our mission to reinforce digitally driven collaboration at the highest possible level.

Apart from daily digital communication exchanging project status updates and information on development progress and other improvements, the annual International Meeting with its workshops, speeches and presentations is set to share state of the art know-how, to update on the company's well-being and growth, to further build team spirit on a personal level, with team members from Germany, Switzerland, The Netherlands, Hong Kong, Mexico and the USA.

Taking place from December 10th to 14th, the official meeting covers topics such as the implementation of new methods and technologies, upcoming projects as well as innovative strategies and solutions for the benefit of both Riege customers as well as Riege itself.

Adhering to our own claim of being top of any shopping list of innovative creators and vendors of future-proof forwarding software, Riege covers a wide range of internal activities that enables us to rank among the first choice of providers worldwide.

Apart from the strictly professional sessions, socializing plays an important role because colleagues from all over the world rarely get the opportunity for face-to-face conversations to discuss current topics and even burning issues, to share individual insights, but also to maintain friendships or to just chat away.

And of course, there is a fun part too. Joint dinners, the legendary Riege quiz night and most of all the indispensable Christmas party add that extra spirit that brightens our own work-life to keep us all going – at least for another year. Since future without fun doesn't appear like future at all.

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Who rules the world of tomorrow – and why and whereby? https://www.riege.com/news/who-rules-the-world-of-tomorrow-and-why-and-whereby/ Mon, 05 Nov 2018 15:00:00 +0100 Riege Software https://www.riege.com/news/who-rules-the-world-of-tomorrow-and-why-and-whereby/ Being sponsor of the Frankfurt Air Cargo Innovation Lab, taking place on November 8th, Riege Software also contributes to the summit of leading influencers and decision-makers with the attendance of Christian Riege, SVP Software Development. Christian, having worked on “The Future of Logistics” since he created Riege‘s forwarding software Scope, will add his point of view on what it takes to be part of the ruling league.

Regarding the future of logistics, Christian has experienced that the answer to this second question goes along with attitude and configuration. And the choice of accompanying technology.

Conceived in 2005, market-ready in 2008, Scope is one of the early future-oriented technologies for the logistics industry. And still a leading one. As of today applied and appreciated in 34 countries around the world, Scope serves 5,000+ users in 450+ companies, underlining the claim for rulership of both, the customers and Scope itself. Which answers the third question of how to gain rulership: Whereby? By making the right decision for the right technology at the right time.

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Flying horses and other animal tales https://www.riege.com/news/flying-horses-and-other-animal-tales/ Mon, 05 Nov 2018 14:00:00 +0100 Andreas Rohde https://www.riege.com/news/flying-horses-and-other-animal-tales/ It is said that it's easier to get a horse down the stairs than to another country or continent. Forwarders who specialize in the transportation of horses or animals of any kind know it's a tricky business, especially when the transportation is air freight. Live animals and aircraft do not mix well. Consequently, the last thing these forwarders need is an unruly Transportation Management System (TMS) making their difficult routines even more difficult.

Fortunately, the secret is out and there is one TMS that leading animal forwarders would bet on to outclass all others. The name is Scope and its story is told with conviction.

Whether the focus is on priceless professional horses, invaluable zoo animals or beloved family pets, animal forwarders using Scope enjoy its countless advantages such as simple and fast operation with automated e-AWB and pre-alert functions, or the terminal customs declarations directly out of Scope without changing to another system. In addition, Scope enables the easy inclusion of all mandatory documents such as CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora) and TRACES (TRAde Control and Expert System) certifications.

Next to accompanying papers and certificates, personal attendance is another key factor in animal transportation. Especially in the case of horses. Qualified grooms are indispensable companions for a secure and successful transport. In the eye of Scope users, the same applies to the logistic processing.

Scope solves many administrative problems of animal transportation in one – as fast as a racehorse, as resilient as an elephant, as strong as an lion, as reliable as a guard dog. Thus Scope supports forwarders to unleash their unique capabilities instead of fencing them in.

Altogether, Scope reduces delicacy of live animal transportation. For the benefit not only of the forwarders but for the owners and their animals. As a matter of fact, some forwarders can tell impressive stories about what Scope has done for them and in some respect for the animals they take care of. To get the tales, you'd better ask them yourself.

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Legal payments in Mexico https://www.riege.com/news/legal-payments-in-mexico/ Wed, 31 Oct 2018 10:00:00 +0100 Riege Software https://www.riege.com/news/legal-payments-in-mexico/ The long anticipated requirement for online payment receipts initiated and demanded by Mexico’s tax administration (SAT) came into force on September 1, 2018. This is in line with efforts to tackle corruption and money laundering. This requirement was originally scheduled in the Miscellaneous Fiscal Resolution for 2016 and complements the issuance of electronic invoices that became mandatory on September 1, 2017.

Mexican Scope users have been able to issue CFDI e-invoices directly from Scope since the last quarter of 2017. Now another milestone has been passed. Scope is ready to issue the CFDI electronic payment receipts for these invoices without extra effort or the necessity of re-entering data.

The benefits of this new complementary policy are many, the main advantages are

  • No false duplications of installments
  • Averting improper cancellation of invoices
  • Certainty about settlement of electronic invoices

Now Scope adds extra safety and convenience: Secure single-entry-data with automated exchange of data, streamlining processes and preventing human error and loss of time.

In the all-new Scope Payments module, users only need to enter the payment details and the relevant bank information, and they will immediately be able to register this payment directly wdith SAT who return the official electronic payment receipt in the form of both the PDF and XML. Since both the invoice and the payment are issued from Scope, all data is automatically matched. No additional tool needed and additional sources of error eliminated. No doubt that Scope is an official solution.

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The burden of new borders https://www.riege.com/news/the-burden-of-new-borders/ Wed, 24 Oct 2018 00:00:00 +0200 Riege Software https://www.riege.com/news/the-burden-of-new-borders/ While the daily news tends to emphasize the political aspects of Brexit and the ongoing negotiations around it, in daily life it affects entire economies, and therefore the business of manufacturers, importers and exporters, Customs agents and freight forwarders throughout Europe.

Nobody can predict the outcome of the seemingly endless negotiations and their resulting restrictions. This phase of uncertainty is bad, and particularly so for everybody involved in logistics processes. Action and restraint are simultaneously required. This sounds like an April Fool, but it's not.

Serious questions:

  • Are the goods I ship made in EU or not?
  • Which borders will be reimposed?
  • Will I be stopped on March 30, 2019?
  • Must I put up with long ago waiting times?

Serious answers:

  • Get your EORI number – now!
  • Apply for Customs Import/Export licenses – now!
  • Employ a qualified Customs broker or freight forwarder – now!
  • Alternatively get a system to do Customs declarations yourself – now!

The undesired consequences of Brexit can't be completely eliminated. But regardless of the Brexit negotiations, millions of necessary, urgent and not infrequently life-saving shipments cannot be paused. So be prepared. March 29, 2019 is closer than you think. Choose a solution that is appropriate for you. Ideally choose a system that preserves your independence. The scope is not wide. Scope is the one.

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Pronto to Toronto https://www.riege.com/news/pronto-to-toronto/ Fri, 12 Oct 2018 12:18:00 +0200 Mark Ketcham https://www.riege.com/news/pronto-to-toronto/ Forwarding has become more and more a process of managing cargo rather than just moving it through collaboration that is as transparent as possible. As evidenced by the topics of TIACA’s ACF 2018, Oct 16-18, first and foremost air freight should go totally “e”. Consequently, a Transport Management System (TMS) should emphasize collaborative management – and transparent digital connectivity. Scope does both.

Scope is the e-AWB TMS empowering you to easily manage and track your entire business cycle – from quotes to delivery – with full transparency and options to intervene for all participants of the supply chain for optimum collaboration. That’s what we call boundless connectivity.

On top of this, the integrated interactive dashboards of Scope with meaningful information provide managers with key visibility of financial and critical operational processes. The dashboards operate with real-time data instead of batched or old-fashioned reports. The benefits are numerous and to name a few:

  • Operational exception management to optimize resource
  • Compare and analyze current and past performance
  • Evaluate productivity and earnings to confirm assets and profitability
  • Monitor progress and trends, reinforcing a fertile growth strategy

If you haven’t decided yet to attend the AFC 2018, do it now. Pronto to Toronto! I’ll be there, looking forward to welcoming you in my capacity as the VP Business Development for Riege Software. An impressive sneak preview into the scopes of Scope will be included. So don’t hesitate and save your date now.

Make an appointment

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More than words https://www.riege.com/news/more-than-words-1/ Tue, 09 Oct 2018 15:00:00 +0200 Riege Software https://www.riege.com/news/more-than-words-1/ First of all, we'd like to express our gratitude to IATA for the initiative and a great overall performance. Namely Henk Mulder deserves the honor for his excellent hosting. Thank you, Henk.

The conference itself laid the foundations for a promising restart of wholehearted community and collaboration. But this was only the beginning. Words must be followed by deeds. We are seriously willing to participate and contribute in the future. Also with deeds. But first, here are our words. The speech of Christian Riege at this year's conference:

Time for deeds. Let's do it. Together. Now.

Read the transcript

Slide 1 [00:00–01:13]

Good morning everyone.

Thank you Henk for the invitation for letting me speak again. I was here last year. Looking into the audience I see a lot of familiar faces. I see a lot of new faces also. It's a record attendance.

And Henk introduced me shortly. I am Christian Riege, Senior Vice President Software Development for Riege Software and we do operational software for freight forwarders.

For the people who are not in the room: as we saw yesterday, there are 6.000 freight forwarders and 5 are here. That's less than 1 per mill.

So okay, I have fifteen minutes and I will divided into three parts. First, I want to talk about what is covered on digital connect or cargo connect.

Then I want to give a brief overview of the following two talks which will be held by Tahir and Kunal who give an exemplary of what we've been working on.

And then I will give a brief example that everybody here is well aware of, I know, I talked to a lot of people yesterday. Everybody knew it.

What happens if you do not collaborate together if you do not network, if you hide behind your walls?

Slide 2 [01:13–01:58]

The Cargo Digital Connectivity Working Group, it's a reanimation actually of the CCS working group and the last time the CCS working group got together was at the end of the nineties.

Who was already in the industry at the end of the nineties here?  I see, maybe twenty percent.

So after twenty years Tahir had a great idea – let's start this again, let's get together, let's talk, let's create an industry forum for the participants to get together and simplify things.

Network to exchange data, to exchange messages, meaning to simplify the business strategy that IATA is deploying.

Slide 3 [01:58–02:51]

The group consists of different parties, there's airlines, IT providers like us, there's CCSs. All in all, it's a very inhomogeneous group.

For the development of standards, yet, we have to do something though it's very hard within the group to work together at all.

It can be successful, but if you see where everybody is standing, knowing we have to work together, we have to put our individual interests on the backside and focus on the common interests to get the community forward.

So one of the examples of the conflicts that we have were shown in Montreal.

We decided for a secretary, which is Tahir, but we did not succeed to agree upon the chairmen within the group because of commercial standpoints.

Slide 4 [02:51–04:39]

One of the big issues is, how do we include the forwarders?

Yesterday, Thorsten from Lufthansa Cargo said that the e-Air Waybill penetration is at fifty three point six percent – after the seven years.

That is not something to write home about. 

It's quite low.

How do we get the other forty seven percent, how do we reach them?

If you look at air cargo by volume, by its actual tonnage, the top ten forwarders have less than twenty percent of the market.

So eighty percent of the market is with the rest. With the five thousand nine hundred and ninety something that are still left.

What happens with those?

We as a full service provider for them we provide them with the full software set, they have nothing on the computer, we provide a software as a service from the cloud.

They do not have IT departments, they have micro IT departments, they have one guy who orders the computers who installs the operating system and then that's it.

There's no one you can talk to like to an airline and say ‘Give me your data.’ – They go like ‘What?’

You actually have to talk to us or your CCS providers to do that.

This is very, very important to consider if you want to get the others on board, because you're not really talking their language. They do freight forwarding, they are not IT companies.

We have a lot of clients who are like two, three people shops. They operate out of a basement with a phone and computer. And that's all of their forwarding logistics operations. They outsource everything.

These are the guys that you have to get on board, that have to be enabled to actually do that. And that process of onboarding is hard.

This is just a small overview of what we are doing, what we are working on.

Slide 5 [04:39–05:58]

The first issue that we tackled will be presented by Tahir in the next session which is called EPIC, an acronym, Tahir will explain later.

Afterwards Kunal from Qatar will give an explanation of the proof of concept that has been implemented and that we have overcome the challenges of working together despite the difficulties involved.

The status quo which we have today is, if I want to connect a forwarder to an airline I have to talk to the CCS. Or we as their software provider talk to the CCS.

The good thing is, the whole process is electronic. The bad news is, by electronic I mean excel sheets, PDF's and emails between humans.

Signing up a forwarder with an airline doesn't take four minutes, it doesn't take four hours, it doesn't take four days, it takes four to six weeks.

So a turnaround time of six days looks quite attractive, if it takes me four to six weeks to get somebody going just to get the e- Air Waybill, the communication going.

I mean, we live in the digital era and this should not be that complicated.

Slide 6 [05:58–06:48]

If you look at it, the technological approach is simple: the digital phone book in a single senators format compatibility to differing solutions across the industry. This is easy.

Hard is what Ryan from Airspace Technolgies presented yesterday, the routing, the thirty thousand routes that explode exponentially, that's hard.

The solution we talk about today is simple. From a technical perspective we talked about it in the group. This is over within a day or two. Everybody agrees we do it like this and that's easy.

The real difficult part is putting that into the business organization. The organizational changes like what are people going to do who are not going to answer the emails to coordinate all the data exchange.

Slide 7 [06:48–07:30]

How do we get different parties working together? Everybody sits there, has its own little territory with the guard dog so the competition stays out, and the customers stay in.

Or you have a nice little castle and you have a moat and a moat serves both, to keep the attackers out as well as keep the citizens in.

Don't let them see the other castles, they might be as nice as yours or they might even be nicer.

And that is very, very difficult to overcome, this castle moat thinking.

What happens if you build a large moat?

Slide 8 [07:30–09:04]

If you look at the telecom industries, the carriers, it was incredibly hard in the nineties and in the early two thousands to change from carrier A to carrier B.

They made it difficult because you could not take your phone number. If you got a new carrier, you got a new phone number.

It's a complete nightmare having to tell everybody in your phone book ‘Hey, I've got a new number.’

That process takes years because people would still have the old number. They will have forgotten the message. They can't contact you.

It's an absolute nightmare.

Then somebody came along, the regulation booth in the EU and they said:

‘This should be free. This should be a service that you provide, so we regulate you. You do this, or you don't get a license.’

Same with roaming fees that was a real revenue stream of the carriers, that was billions of euros.

Still the regulatory body said ‘Well we can't cut your revenue stream from a billion to zero in one year. But we'll do it gradually over five years.’

And today, I'm here in Switzerland, I can call everybody, it's my local tariff, I can use the internet at my local tariff.

People here from the U. S. of from Australia, they know how expensive it is with the roaming. I was in the US last week, and for fifty kilobyte of data they wanted fifty euro cents, for fifty kilobytes!

These days, that's not even an email.

Slide 9 [09:05–10:22]

Another example is the regulation of the banking industry. The banks also didn't like it.

But now, there's an interchange of data between different banks possible. Regulated by the EU. Banks have to implement it or they don't get a license.

Very simple rules.

That's what happens if you build a moat. Then some regulatory body comes along and regulates you.

Now, IATA can't do regulations. They can do recommended practices, but that's about it.

But maybe somebody else will come along, and the question is whether you keep that and wait for somebody to tear down your moat or drill a hole in your wall.

Or you actually look at your castle and say ‘Hey, people want to stay here because my side is greener, my grass is greener. I have the nicer flowers, I have the nicer apartments.’

You could also show them the other side where the grass is kind of shabby and the driveway is not that nice.

And this is much better.

So what actually is your unique selling proposition, your USP? That is your service. And it's not some commodity you provide.

Coming back to the beginning.

Slide 10 [10:22–10:50]

We have conflicting interests, it's a matter of perspective.

Some people say ‘I'm really afraid that what I have I will lose because there's competition and there's a free market. You can freely roam between different providers.’

And there's the second perspective which says well, it would be better if we enforce partnerships of this collaboration even if there is competition on the business level.

It's a matter of framing the problem. Because only the frame defines what is outside and what is inside.

Slide 11 [10:59–12:07]

Let's get to the real world example. The Chinese customs incident.

In November of twenty seventeen Chinese customs declared that from June first two thousand eighteen they require a business identifier the V. A. T. number or the local Chinese number on every address on the air waybill.

Who was affected by that?

(Hands raised in audience)

I thought so.

Who was happy about the whole situation?

(One hand raised in audience)

One.

(Laughs)

You're freight forwarder, why were you happy?

(Answer: “Opportunities”)

Opportunities. Interesting. For everybody else it was a nightmare.

For the airlines it was a nightmare for other freight forwarders it was a nightmare, for us as an IT service provider it was a nightmare, and I bet for all of the other IT service providers and all of the others CCSs it was a nightmare.

Let's look at what happend.

Slide 12 [12:07–15:10]

At the end of twenty seventeen that decree comes out. And it says, first of June this is going to go live. So everybody gets busy by, I think, beginning of May. As is usual because as long as there are still months to go so why should we start, maybe this is not coming, maybe something will change.

So by end of May IATA has a proposal of how to put the data fields into the e-Air Waybill and we adopted that twenty eighth of May and it becomes effective first of June. For us that meant we have to do the necessary changes in our software and roll that out to all of our customers within four days. People experienced in software rollouts know, this is quite a challenge.

And then. One thing that happened was that we had one airline who said we don't care about those specifications from IATA, we do our own. That was fun, because then we had to do two implementations, one for airline A and one for everybody else who was doing the IATA.

Well, we put that into effect and it was working quite okay and then on twenty first of June, three weeks later, we discover that two airlines just refuse the new codes that have been defined by IATA. So big surprise what do we have to do?

Well, luckily we know over a forwarder of ours who is in the room.

(One hand raises)

Yeah, thanks, Klaas.

We had a contact with them and we talked to them and they were like ‘Yeah, well you have to do this’, and then, okay, we did more programming with them. On fourteenth of July the IATA resolution becomes effective.

And again, fifteenth of July airline B still refuses them. So you were not able to transfer any electronic Air Waybills to them. They will just not accept the valid messages as defined by IATA.

And on the twentieth of August we finally we got a notification not from the airline but from the forwarder ‘Hey you can now really work with the airline, and you can you can remove your work around and they accept the official messages.

And airline C still refuses the new codes up to the state and for us, there's there's no real contact with them. They sent an informational letter to their forwarders which is from the sales department. When we call the sales department, they're like ‘Yeah well, we got this from or technical department. We have no clue. Do you have a contact?’ No! So no e-Air Waybill for this airline up on to the state because it's just impossible to do.

So everybody involved in this really got caught with their pants down. And you don't want to get caught with your pants down. Except maybe in a Skype call – sitting, working from home.

(Some late laughs)

Ah, now everybody knows.

Slide 13 [15:10–15:37]

So, just a simple call to action: Overcome the selfhood, don't think that your castle is the nicest or you have to pretend that it's the nicest. And I know that it's hard to go along this way, but it doesn't really help if you think that you have to isolate yourself to keep your business and we should all pull together, work together and not drift apart.

Slide 14 [15:37–16:04]

And I would like to close this with a quote from Henry Ford, we verified this a couple of times that it's really from him because the one with the faster horses is not. Is that:

  • Coming together is a beginning – this is a beginning, we all came together.
  • Staying together is progress – I'm seeing a few faces again that's good.
  • And Working together – then – is the success.

Slide 15 [16:04–16:14]

And with this I would like to close.
And thank you everybody.

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One for all - once for all https://www.riege.com/news/one-for-all-once-for-all/ Wed, 12 Sep 2018 15:10:00 +0200 Riege Software https://www.riege.com/news/one-for-all-once-for-all/ Riege Software is Silver Sponsor and technology partner at this year's GLN Conference in Bangkok from 14-17 October.

Privately owned, Riege provides one integrated logistics software for all forwarding purposes – Scope. A solution from the cloud and “Made in Germany”, Scope covers air freight, sea freight and customs. In addition, Riege offers various services for airline and sea carrier messaging as well as integrated compliance checks.

Equipped with a user-friendly desktop, intuitive entry fields and numerous features, Scope provides added values for the professional processing of shipments, enabling collaboration and digital networking at the highest level.

Scope is endowed with indispensable features like a built-in e-AWB function and extensions like the tracking tool Connect. Applicable for a wide variety of integrations such as OAG, INTTRA and rate management, the benefits of Scope are many, e.g.

  • Seamless exchange of data due to boundless integrations
  • Transparency for participants through tracking tool
  • Regular updates from the Cloud (SaaS)
  • Reliable support with an integrated ticket system

At large, Scope represents the state-of-the-art and future-proof digital solution for all stakeholders' demands within the supply chain. In fact, it's the only solution you need. Once and for all.

Johannes Riege, founder and shareholder, and Andreas Rohde, International Business Development Manager, will be pleased to meet you during the conference. Take the opportunity for a personal conversation and a first introduction to Scope which can be booked beforehand.

Make an appointment

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Attend the IATA Geneva Convention! https://www.riege.com/news/attend-the-iata-geneva-convention/ Mon, 20 Aug 2018 16:00:00 +0200 Riege Software https://www.riege.com/news/attend-the-iata-geneva-convention/ As sponsor of the 7th Digital Cargo Conference hosted by IATA, Riege is going to fly the flag throughout the conference.

On Wednesday (09:35 – 09:50) Christian Riege, SVP Software Development, will hold a keynote on “Cargo Connect – Elevating the CCS connectivity”, followed by a subsequent panel discussion (10:30 – 11:00) on “Cargo Community Systems are the backbone of e-freight. What does the future look like?”. Next to Christian, Kunal Bhatt, Senior Manager, Cargo Business Performance & Automation at Qatar Airways and Christopher Wadley, Cargo IT Project Manager at Panalpina, will take part in it.

Participation in both events is highly recommended, since Christian will give indepth insight into the topic, while the top-flight cast of the panel discussion will certainly convey inside knowledge and valuable inspiration.

During the conference, you will have the opportunity to meet the people who provide, enhance and constantly improve the outstanding forwarding software named Scope. Christian (his availability permitting) and Benjamin Riege in tandem with Andreas Rohde will be pleased to exchange ideas with you.

We would like to seize this opportunity to express our thanks to Tahir Syed and Claire MacKenzie of IATA for a marvellous and smooth collaboration.

Altogether, there are many reasons to attend the 7th Digital Cargo Conference in the IATA Conference Center. Riege is one of them.

Make an appointment

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Wolffgramm Verzollungen counts on comprehensive automation and solid support https://www.riege.com/news/wolffgramm-verzollungen-counts-on-comprehensive-automation-and-solid-support/ Tue, 17 Jul 2018 13:37:00 +0200 Riege Software https://www.riege.com/news/wolffgramm-verzollungen-counts-on-comprehensive-automation-and-solid-support/ Since its foundation in 1972, Heinz Wolffgramm e.K Verzollungen has provided large-scale customs clearance services for imports from Switzerland to the Federal Republic of Germany and other present-day EU states. Heinz Wolffgramm AG Verzollungen, founded in 1975, offers its customs clearance expertise for exports to Switzerland. With a total of 19 branches and approx. 100 customs experts at all strategically important border crossings along the German-Swiss border as well as at selected Swiss inland customs offices, both companies are leading providers of highly specialized and customer-specific customs clearance services. Factors in their success include maximum flexibility and highly motivated and competent employees. Many years of experience and further training guarantee professional support in the planning and implementation of complex projects. As a secure link in the transport and service chain, Heinz Wolffgramm AG Verzollungen maintains a friendly and transparent relationship with partners and suppliers and attaches great importance to compliance with all specifications, laws and regulations.

Time to switch

Times are changing and with them the demands on systems and services. Roland Asch, Managing Director of Wolffgramm Verzollungen, saw shortcomings in the software his company used and also in the accompanying support and accordingly took action. Claudio Löffler, head of the internal IT department, was commissioned with implementing change.

Up to 20,000 customs declarations per month were to be processed better, faster and more securely, and all existing obstacles were to be removed. The declared goal was to comprehensively automate customs clearance and ensure reliable support.

Quick decisions

First contacts began with Riege Software and these deepened at the transport logistik 2017 in Munich. Claudio Löffler was convinced by discussions with Managing Director Dr. Tobias Riege, Senior Sales Manager Damir Galijasevic and responsible department heads. He was looking for partners who understood his business, were willing to talk, make quick decisions and, last but not least, were able to accompany Wolffgramm Verzollungen into the future.

A decisive factor for Wolffgramm Verzollungen was the new Riege Helpdesk. The Riege support team is responsible for solving problems and the new Riege Helpdesk allows them to act even faster and more efficiently. All important information and messages about Scope are recorded in the Helpdesk enabling support staff to immediately work on a targeted solution.

Trust as a basis

After Claudio Löffler informed Roland Asch of his impressions and insights, the next quick decision was made. Without further demos and presentations Roland Asch decided to implement Scope for customs clearance. The contract, initially for the German ATLAS customs modules, was signed in September 2017 and Wolffgramm Verzollungen went live with Scope in March 2018.

Short development times

Even though Scope as a black box is a fully operational solution, at the start it did not encompass all of Wolffgramm's customs clearance requirements. Under the direction of Christopher Savage, Branch Manager of Riege Software Frankfurt, who was in charge of the project, the necessary development work progressed faster than previously planned. For the go-live in March 2018, Wolffgramm Verzollungen had access to the newly completed, extended black box solution. Since Riege always charge according to actual development effort, there was the added bonus of implementation costs being lower than initially calculated.

Full automation

The customs black box with its unlimited connectivity was by far the best solution proving to be an excellent replacement of the previous ERP systems. Scope performs a complete and fully automatic plausibility check, including work steps that were previously performed manually, it then sends all the necessary data to Customs and displays the responses in the ERP systems. The fact that Scope completes these tasks autonomously and at high speed proves the original trust in the project was justified. Activating the Denied Party Screening in July 2018 was just another logical step in this ongoing process of improvement.

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Help is just a click away https://www.riege.com/news/help-is-just-a-click-away/ Tue, 10 Jul 2018 00:00:00 +0200 Sascha Plath https://www.riege.com/news/help-is-just-a-click-away/ Help must always be at hand when it is needed. And it is when customers have a question or a problem. They simply use the Riege Helpdesk and they will be helped. No muss, no fuss. Fast, friendly, competent.

Support as a feature

The Riege Helpdesk is the connection between Scope and the Riege Support, which every user can access. All Scope inquiries and messages are recorded in the helpdesk and processed by the support team via a ticket system. Tickets can be created directly from Scope or by e-mail via support@riege.com.

Help without lots of words

All important information is transmitted to the Support at the push of a button (F12). This simplifies the analysis considerably, because the inquiries are almost always self-explanatory and further questions only rarely have to be asked. The support staff can immediately work on a specific solution.

Seeing what happens

All queries can be sorted by tasks and fields using various filter views and diagrams. Customers can see at a glance the status of their request, perceive who is processing the ticket, and whether there are further inquiries or if more action is required. The constant exchange of information and status messages also enables the agreed Service Level Agreement (SLA) to be monitored.

Experts for experts

An essential factor of the Riege Helpdesk is the human being. No endless FAQ lists, no ready-made answers, but real communication instead. Thereby, it pays off that users and support staff speak the same language. Forwarding customers talk to forwarding merchants, customs customers to customs specialists, financial managers to financial professionals. Experts who know what it's all about because they have the necessary know-how. To ensure that this remains the case, Riege invests continuously in training and further education. The satisfaction of the customers confirms that this calculation works out.

Help around the clock

Since all 7 Riege offices in Europe, Asia and North America access the same helpdesk, customers can also be helped quickly and reliably outside local business hours.

If an enquiry is easier explained by telephone than in a ticket, the support team can be reached directly from Monday to Friday from 8:00 -18:00 (CET) on +49 (0) 2159-9148-555. A friendly and competent answer will be given promptly. And to be prepared for anything, an emergency number, which can be called 24/7, is available on request.

The Riege Helpdesk is a unique, complementary functionality to Scope. The Riege Support Team is the people behind it, who are there when they are needed, so that everything runs smoothly for Scope users. That's the way it should be, that's the way it is and will stay.

For more help click the video.


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Riege shows up at Cargo Week Americas in Mexico City https://www.riege.com/news/riege-shows-up-at-cargo-week-americas-in-mexico-city/ Wed, 20 Jun 2018 00:00:00 +0200 Carsten Strong https://www.riege.com/news/riege-shows-up-at-cargo-week-americas-in-mexico-city/ Santiago de QuerétaroO, Mexico – The decision of Riege Software to attend the Cargo Week Americas from June 26 – 28 at Centro Citibanamex in Mexico City was driven by commitment to the developing economy of Mexico and the people being engaged in the forwarding industry. Actively participating in this No. 1 exhibition for freight and logistics in Mexico, hosting empirically over 17,000 visitors, is a must and a mission. As Tobias Riege, CEO of Riege Software points out: “In compliance with our corporate philosophy of ‘Putting people first’ our engagement in Mexico furthers our goal of providing user-friendly technology from Germany. We also know that global partnerships and cooperation are best energized by local feet on the ground. That's why we are in Mexico, that's why we attend the Cargo Week Americas with our own stand.”

Principal task of Riege Software and its Mexican employees is to drive the development and implementation of Mexican-specific features and integrations within Scope and keep it in sync with the rapidly developing logistics industry in Mexico. Scope is the company's innovative TMS, and designated to boost economic success but also to brighten the worklife of the most important factor in logistics – humans. In day-to-day business, Riege provides all services and support needed on-site, adding a personal touch to the digitized working world. “Regardless of electronic communication and fulfillment, our physical closeness adds the human touch promised by our company mission,” states Niels Schellingerhout, Head of Business Development at Riege Software in Mexico.

This approach to thought and action enabled Riege to add functions and interfaces, in short order, to serve the demand of Mexican customers as well as to fulfill the obligatory and mandatory requirements of Mexican fiscal laws.

Currently, Scope contains an impressive number of local Mexican features and functions: Mexican Tax logic, enabling customers to invoice directly out of Scope. The daily automatic download of exchange rates for the Mexican Peso from the Banco de México. The integration of the popular Mexican accounting system CONTPAQi. A feature to validate Mexican tax IDs (RFC). And last but not least, electronic invoicing and stamping (CFDI 3.3) to SAT directly from Scope.

By attending the Cargo Week Americas for the 2nd time, Riege underlines the company's willingness to foster and support Mexican forwarders with an outstanding TMS made in Germany as well as to establish their Mexican entity on a long-term scale. To express their commitment, next to Niels Schellingerhout, Head of Business Development at Riege Mexico, Riege CEO Dr. Tobias Riege will be present and pleased to welcome visitors to inform them about Scope and to answer questions at stand 1202.

About Riege Software.

Riege Software is a leading provider of cloud-based software solutions for the cargo industry. Established in 1985, the privately-owned company provides products and services to more than 450 customers with over 5,000 users in 34 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

The company's brand is Scope, a smart, integrated Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures, and enables seamless collaboration between all stakeholders in the supply chain. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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Global Player https://www.riege.com/news/global-player/ Mon, 18 Jun 2018 00:00:00 +0200 Riege Software https://www.riege.com/news/global-player/ In fact, we talk about 34 countries which represent the key markets for forwarding in Europe, Asia and North America. What an evolution! You may also say, what a development, because Scope isn't just another Transport Management System (TMS). Scope has been developed to promote forwarders, ground handling agents, manufacturers and airlines, and also to please users all over the world.

Made in Germany, where it was quite rapidly widely distributed, Scope started its global journey in 2010. With the establishment of a branch in the Netherlands, Riege had an excellent starting point to present Scope to a vast quantity of medium to small enterprises which are representative for the Dutch local market. The first Dutch customer was 2Achieve, followed by many other forwarding companies one of which is International Airfreight Associates (IAA) whose Managing Director was convinced from the very beginning.

One year later, in February 2011 Scope touched down in Asia. Pan Asia Logistics who had already worked with its parent Procars was one of the early adopters taking advantage of the new possibilities that came along with Scope and implemented it in their Malaysian branch. The results spoke in their favor, and not much later they went live in Singapore too. Based on the international reputation of Riege and Procars, used by leading players in the world of forwarding, the doors were opened wide for the continuance of a voyage which had only just started.

Next stop was Switzerland where General Transport went live on January 1st 2012. Due to its unrivalled functionality and unrestrained scalability, serving companies from the smallest to the largest, Scope was able to match perfectly with the demands of Swiss forwarders of different sizes. Gondrand (now NTG Gondrand) was one of the larger ones who joined the Scope community in 2016 and decided to also use it in 12 other European branches such as Germany and the Netherlands.

Thus hereinafter, forwarders from SME to the big boys in almost every European country welcomed Scope. Some of them enthusiastically.

But of course, Europe and Asia were not enough. Crossing the Atlantic, both Riege as an entity and Scope entered the U.S. market in 2014 with American Export Lines (AEL) as the first customer, followed by Mexico in 2017 with Welldex Global as a flagship customer. Thus Riege and Scope underlined their joint claim to be recognized as a global player.

As of today, Scope serves over 450 customers in 34 countries. As Scope users they have one thing in common. They are going forward to move forward. We are looking forward to welcoming you also to this ever-growing community. Maybe even from country No. 35? The journey hasn't ended yet.

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Here we go again https://www.riege.com/news/here-we-go-again/ Mon, 11 Jun 2018 00:00:00 +0200 Niels Schellingerhout https://www.riege.com/news/here-we-go-again/ The decision of Riege Software to attend the Cargo Week Americas from June 26 – 28 at Centro Citibanamex in Mexico City was driven by intensification of the commitment to the developing economy of Mexico and the people engaged in the forwarding industry.

Actively participating in this No.1 exhibition for freight forwarders in Mexico, hosting empirically over 17,000 visitors, is a must and a mission. At our stand we will present the scopes of Scope to the expert public. In addition, our showcase will consist of what Riege Software and its Mexican employees have achieved in the development and implementation of Mexican-specific features and integrations within Scope.

Scope is the innovative Transport Management System (TMS), made in Germany and designated to boost economic success as well as to brighten the worklife of the most important factor in logistics – humans. In day-to-day business, Riege Software provides all services and support needed on-site, adding a personal touch to the digitized working world.

This approach to thought and action enabled us to add functions and interfaces, in short order, to serve the demand of Mexican customers as well as to fulfill the obligatory and mandatory requirements of Mexican fiscal laws.

Connect

This interactive web application informs forwarders, agents and customers on the current status of their shipment in real-time, allows to fulfill milestones, add events or place bookings, immediately available in Scope.

CFDI 3.3

The electronic invoicing and stamping via CFDI 3.3 to SAT is enabled directly out of Scope, without changing the application causing the need to re-enter data.

Jobcosting

Since Scope reliably displays all costs and earnings within a current shipment users keep 100% control over financial deficiencies or targeted profitability of an order.

Documents

Essential documents such as e-AWB, HBL and exchange of customs clearance data are created automatically, and can be sent without deviation directly via email out of Scope.

Streamlining

Scope enables a continuous, uninterrupted workflow from quotation via booking to the completion of a shipment. Thus users can start and finish processes in one go and in the shortest period of time.

Integrations

The seamless integration of SAT, CONTPAQi and INTTRA allows direct and secure exchange of data without the risk of inaccurate data caused by multiple re-keying.

By the participation in the CWA Expo Carga for the 2nd time, Riege underlines the willingness to foster and support Mexican forwarders with an outstanding TMS as well as to establish our Mexican entity on a long-term scale. To express our commitment, next to Niels Schellingerhout, Head of Business Development at Riege Mexico and Riege CEO Dr. Tobias Riege will be present and pleased to welcome visitors to inform them about Scope and to answer questions at stand 1202.

Schedule your demo

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On board https://www.riege.com/news/on-board/ Fri, 08 Jun 2018 15:58:00 +0200 Riege Software https://www.riege.com/news/on-board/ During its general meeting on Thursday, June 7th, the committee of the Air Cargo Community Frankfurt (ACCF) elected Dr. Tobias Riege as a managing member of its board. While already acclaimed as an interim member earlier this year, the election confirmed his prior commitment to the goals of the ACCF and its members.

Following his election, Dr. Riege pointed out that he is going to work on his assignment promptly and promised to keep his commitment over the entire period of his membership.

That is how it should be and will be.

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Dr. Tobias Riege elected as a full managing member of the ACCF https://www.riege.com/news/dr-tobias-riege-elected-as-a-full-managing-member-of-the-accf/ Fri, 08 Jun 2018 00:00:00 +0200 Carsten Strong https://www.riege.com/news/dr-tobias-riege-elected-as-a-full-managing-member-of-the-accf/ Meerbusch, Germany – During its general meeting on Thursday, June 7th, the committee of the Air Cargo Community Frankfurt (ACCF) elected Dr. Tobias Riege, CEO of Riege Software, as a titular member of its board. While already acclaimed as an interim member earlier this year, the election confirmed his prior commitment to the goals of the ACCF and its members. Dr. Riege who prevailed over one rival candidate does not claim this as a victory: “I did not win an election, I have gained trust and credit, I got an assignment. Now I have to perform. And I will.”

Following his election, Dr. Riege pointed out that he is going to work on his assignment promptly and promised to keep his commitment over the entire period of his membership. “I didn't come for the title, but for the challenge and results.” A binding commitment out of which the ACCF will surely take advantage.

Next to Dr. Riege further executive committee members have been confirmed in office: Chairman of the board Sören Stark (Lufthansa Cargo AG), deputy chairwoman Anke Giesen (Fraport AG), for airlines Michael Hoppe (BARIG e.V.), for forwarders Götz Wendenburg (Kühne + Nagel (AG & Co.) KG), and for ground handling agents Patrik Tschirch (LUG aircargo handling GmbH).

About Riege Software

Riege Software is a leading provider of cloud-based software solutions for the cargo industry. Established in 1985, the privately-owned company provides products and services to more than 350 customers with over 5,000 users in 34 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

The company's brand is Scope, a smart, integrated Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures, and enables seamless collaboration between all stakeholders in the supply chain. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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EMO-TRANS Germany navigates to a secure future switching from Procars to Scope https://www.riege.com/news/emo-trans-germany-navigates-to-a-secure-future-switching-from-procars-to-scope/ Mon, 04 Jun 2018 17:16:00 +0200 Bennobo https://www.riege.com/news/emo-trans-germany-navigates-to-a-secure-future-switching-from-procars-to-scope/ EMO-TRANS' reputation with their customers rests solidly on 50 years of global logistics solutions customized to individual requirements. Being a privately owned mid-market company with more than 250 branches and 7,000 employees in more than 120 countries, EMO-TRANS provides customer focus and fast accessibility. This leading supplier of tailor-made logistic services is also acknowledged as a stellar partner in supply chain management. Skilled experts always find a way to increase values and benefits within the supply chain – simple things like shorter delivery times at reduced cost. Long-term strategic partnerships ensure secure fulfillment and once again at less cost. What started in 1965 with an air freight shipment of 10 kg evolved into a leading forwarding company for air and sea freight with an annual turnover of more than 400m USD.

Changeover without large-scale changes

Back in 1993 EMO-TRANS took a chance on Procars from Riege Software, a product which in those days was still entirely innovative. This Transport Management System enabled EMO-TRANS to meet the high demands of their customers for the many years that followed. In 2013, EMO-TRANS decided to switch to Procars' successor, Scope, after they had checked and discarded other possible solutions. The decision to continue the collaboration was not based purely on the possibilities offered by Scope but also on the long-term relationship that enabled Riege to easily understand the requirements of EMO-TRANS, enabling a smooth and undisturbed transition. No new familiarization with the company was required.

Demand turns into challenge

The challenges though, were huge: 5 entities with 13 branches had to be switched within a defined period of time. In addition, the development of a special program for the consolidation department turned out to be more difficult than expected and it took more than one test phase to deliver a solution that convinced EMO-TRANS. With this hard nut finally cracked, EMO-TRANS staff were extremely satisfied with the performance of Scope, and even longstanding Procars users became enthusiastic about the newly delivered options and abilities. The structured architecture and the clear user interface convinced them in short order. Thomas Klinkhammer, Director Sales and Marketing at EMO-TRANS, looks back with satisfaction and ahead in confidence.

Results ensure feelings of success

Thanks to the SaaS concept of Scope, in-house hardware and maintenance became redundant, improving ongoing maintenance costs. Resilience has increased while simultaneously there were no onsite backup obligations. EMO-TRANS noted other successes, the daily import of rates, the new quotation module, the enhancement of the CRM module as well as interfaces to diverse partners such as their accounting system "egeko".

EMO-TRANS also makes use of Scope's web applications. While the track and trace app Scope Connect is only in use with a few customers, the management highly appreciates the dashboards. Displaying the key figures of entrepreneurial activities in real time, they provide substantial insight into activities with or for customers, and open new and effective ways to recognize untapped potential and to adjust strategies.

A new start with old acquaintances

In the end, the entire transition caused as little disturbance and noise as possible, this is owed to the dedication and active monitoring of the diligent people in charge. Under the lead management of Randolph Reichel, CIO at EMO-TRANS, Sandra Stütz (air freight and customs), Maria Carcanella (IT-department) and Thorsten Peters (sea freight), all have done a great deal contributing significantly to the success of the project. When all is said and done, the team of the Riege Helpdesk provided astute training to open new perspectives in dealing with air freight, sea freight and customs in Scope. Consequently, the restart didn't cause any problems for either newbies or for experienced old hands. On the contrary, the already high acceptance of Scope grew by the day.

Pleasure meets satisfaction

After the seamless implementation and successful training the first branch of EMO-TRANS went live in summer 2014, the last one in spring 2015. Currently, 187 employees in 14 branches do their daily work with Scope, to their own satisfaction and to the satisfaction of their customers both of which fills us with joy and spurs us to achieve more improvements and greater satisfaction.

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IAA shifts their level of satisfaction to pure happiness by changing to Scope https://www.riege.com/news/iaa-shifts-their-level-of-satisfaction-to-pure-happiness-by-changing-to-scope/ Thu, 12 Apr 2018 00:00:00 +0200 Bennobo https://www.riege.com/news/iaa-shifts-their-level-of-satisfaction-to-pure-happiness-by-changing-to-scope/ International Airfreight Associates is an independent and reliable partner in all areas of forwarding, air freight, sea freight, perishables, fresh and road. Focused on today’s modern logistics and headquartered at Schiphol Airport, one of Europe’s major gateways, IAA provides tailor made services for both export and import worldwide and door to door, offering overall solutions to shippers as well as agents. With an emphasis on responsibility, the company values people as by far its most important asset. Motivated, committed and highly trained, IAA personnel take pride in what they achieve as a team, keeping pace with the fast and ever emerging standards in the forwarding industry by constantly seeking new solutions.

Weakness vs. brightness

This approach brought Tony van den Brande, General Manager of IAA, into contact with Henk Boorsma of Riege Software The Netherlands. Tony's stated intention from the outset, was to outperform others by offering exceptional service at a fair price, treating customers and their possessions with respect, and attracting the best and brightest employees, and he could no longer to accept the weaknesses of IAA's existing the system.

The former system was even less appropriate for e-commerce operations. As a member of an e-commerce network and in order to find and acquire new partners in China, Tony needed substantial technological support by a powerful e-commerce solution.

No fright at freight but own courage

Apart from being unable to support e-commerce, the previous system caused a lot of double work in freight forwarding and in Customs. This particular pain point meant all sales and purchase invoices were generated by the operational system, but afterwards, were manually keyed into the separate accounting software Exact Globe. All this had to change.

The end of sadness

With a few individual adjustments and the development of an e-commerce module, IAA went live with Scope January 1st, 2016. The Air Freight, Sea Freight and Customs modules of Scope are in use by IAA’s different entities: International Airfreight Associates, IAA Fresh, IAA Ocean and IAA Road.

While they started with 4 branches (1 in RTM, 3 in AMS) under 1 legal entity, IAA meanwhile uses Scope in 2 legal entities (IAA and Air Cargo Consultants) with 6 branches in total. The company is now able to create AGS Import declarations from CSV files which they use for incoming e-commerce shipments. The corresponding e-commerce integration works perfectly well. A spreadsheet containing all shipments from China with all relevant details is imported into Scope, and, combined with a Customs declaration template, ready to be submitted to Customs without correction or user interference.

The age of happiness

Since the implementation of Scope, IAA enjoys the speed and effectiveness of not only reacting but acting actively to their customers requirements. All packed into straightforward cooperation with comprehensive results for their freight demands.

Even the existing accounting system is seamlessly integrated into Scope. Today, with Scope all debtors, creditors, sales invoices, cost estimates and purchase invoices are simply interfaced to Exact Globe. Both systems communicate 100% accurately which is a huge time saver. And one more reason for sheer happiness.

Scope supports the operators at IAA in their day-to-day forwarding business and Customs handling. Forgotten are the days of double work due to endless manual rekeying. Using Scope saves IAA a tremendous amount of time and has put an end to no less tremendous frustration. On the contrary, everybody is happy, IAA staff, IAA customers and, of course, Tony himself who also is happy with himself for having made the right decision.

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Riege ready for GDPR https://www.riege.com/news/riege-ready-for-gdpr/ Tue, 10 Apr 2018 00:00:00 +0200 Heiko Burghardt https://www.riege.com/news/riege-ready-for-gdpr/ What is the GDPR?


The GDPR (General Data Protection Regulation) is the data protection regulation (statutory order) by the European Union (EU) which will be effective from May 25th, 2018. It replaces all other laws of member states in the European Union. Other additional laws in countries can enhance the GDPR, i.e. GDPR and the Federal Data Protection Act (DSAnpUG-EU) are the data protection law amendments in Germany.

The GDPR protects the personal data of EU citizens within the EU, e.g. name, addresses, email, date birth etc. In the terminology it applies to both the Controller (and organization that collects personal data from EU citizens) and the Processor (an organization that processes the personal data of EU citizens). The GDPR addresses both parties irrespective of their location. The regulations also applies to organizations outside the EU that process the personal data of individuals residing in the EU.

Non-compliance with the GDPR can lead to significant penalties, 2% or 4% of a company´s world-wide transaction volume or up to 10 or 20 million Euro depending on the incident. Controller and Processor are jointly and severally liable.

What is required for organizations to comply with the GDPR?

  • A data protection officer (depending on local laws and company size)
  • A register of processing operations (both: Controller and Processor)
  • A contract regulating data for both Controllers and Processors
  • A wide range of documentation (e.g. data protection concept, guidelines, etc.)

What does Riege Software do to comply with the GDPR?

  • Riege Germany employs a data protection officer and an internal data protection team
  • Riege maintains a register of processing operations
  • Riege maintains data protection contracts:
    • Will be available in time for Scope customers (Controller)
    • Between all Riege affiliates
    • With all service providers that operate on personal data
  • Riege provides a Data Protection strategy plus a Data Protection Management System
  • Riege conducts internal audits and comprehensive external audits by the data protection officer
  • Riege has guidelines and technical as well as organizational measures to ensure the security of data
  • Riege personnel are liable for data privacy

The enumerations mentioned above do not claim completeness, but they respect the most common questions asked by Riege customers and partners. In general, you can be assured Riege undertakes everything legally required and humanly possible to cover the GDPR.

If you have any more questions, feel free to consult your contact at Riege Software.

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See you next week https://www.riege.com/news/see-you-next-week/ Thu, 05 Apr 2018 15:45:00 +0200 Riege Software https://www.riege.com/news/see-you-next-week/ Also known as JR, but the complete opposite of the TV series' notorious, egocentric meanie, Johannes started his career in 1978 as a freelancer, programming software during the infancy of electronic solutions for the logistics industry. Being a mathematics graduate, he decided to capitalize on his skills with something more meaningful than writing endless formulas on blackboards to prove the earth is not flat. So it transpired that on September 11, 1978 he printed his first electronically created AWB for his customer and well-known forwarder, Union Transport, (later merged with DSV). This momentous advance was subsequently adopted by all his customers.

This was the beginning of a long and deep relationship between JR and the ongoing development of electronic logistic procedures. In 1985, he took the next natural step to advance this productive endeavor and founded his own business, presenting his creation, Procars. This was one of the first comprehensive Transport Management Systems, and it amazed the industry. Captivated by the abilities of Procars, leading forwarders like Dachser and DB Schenker joined the list of early customers. Procars is still in use after all these years with several customers around the world.

As the customer roster grew, JR's company, Riege Software also grew, and in 1991 Johannes Riege founded his first branch in the U.S. Three years later in 1994 the Hong Kong branch opened. This positive development was made possible by his spouse Gabriele who stood by his side from the very beginning, through the uncertain early years of the company, taking care of the financial interests of the company, giving Johannes the freedom to concentrate primarily on software development and business management.

With branches in Switzerland (2008), in the Netherlands (2011) and in Mexico (2018), JR focused on emerging markets, with the enthusiastic and growing support of his second son Tobias, also a mathematics graduate, and a doctorate in computer science.

With his third son Benjamin in charge of the company's marketing and public relations, JR looks back and forth with pride to what he has achieved and what his successors will achieve in the future. He knows his lifework is in safe hands, while his two other children, Johannes jr. who holds a master degree in mathematics, and his daughter Anna, an ecotrophologist with a background in food logistics, searched and found their careers by the way of exception outside the company. Since Gabriele Riege will continue the financial management of the company, Johannes knows his successors will be piloted along the safest course.

But the story hasn't reached an end yet. Johannes Riege will be what he always was – the premier representative of the company. Prepare to meet him in the future where all the good guys meet.

JR is also known for his enthusiasm for soccer, namely his favourite team Borussia Dortmund at which he will face different challenges and take over new responsibilities – in plain text as a supporter with ticket to a comfortable seating position. We, however, are sure, we will see him quite regularly in our – and still his – premises. Next time most likely next week. Nevertheless, we would like to take this opportunity to say “Thank you very much JR, Johannes, Mr. Riege. May the force stay with you.”

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Riege Software prepares for the future with next generation taking over https://www.riege.com/news/riege-software-prepares-for-the-future-with-next-generation-taking-over/ Thu, 05 Apr 2018 00:00:00 +0200 Carsten Strong https://www.riege.com/news/riege-software-prepares-for-the-future-with-next-generation-taking-over/ Meerbusch, Germany – Also known as JR, but the complete opposite of the TV series' notorious, egocentric meanie, Johannes Riege started his career in 1978 as a freelancer, programming software during the infancy of electronic solutions for the logistics industry. Being a mathematics graduate, he decided to capitalize on his skills with something more meaningful than writing endless formulas on blackboards to prove the earth is not flat. So it transpired that on September 11, 1978 he printed his first electronically created AWB for his customer and well-known forwarder, Union Transport, (later merged with DSV). This momentous advance was subsequently adopted by all his customers.

This was the beginning of a long and deep relationship between JR and the ongoing development of electronic logistic procedures. In 1985, he took the next natural step to advance this productive endeavor and founded his own business, presenting his creation, Procars. This was one of the first comprehensive Transport Management Systems, and it amazed the industry. Captivated by the abilities of Procars, leading forwarders like Dachser and DB Schenker joined the list of early customers. Procars is still in use after all these years with several customers around the world.

As the customer roster grew, JR's company, Riege Software, grew also and in 1991 Johannes Riege founded his first branch in the U.S. Three years later in 1994 the Hong Kong branch opened. This positive development was made possible by his spouse Gabriele who stood by his side from the very beginning, through the uncertain early years of the company, taking care of the financial interests of the company, giving Johannes the freedom to concentrate primarily on software development and business management.

After a period of improvement and technological advances it was time to develop a new product, Scope, under the auspices of his eldest son Christian, an expert in computer science and a natural born innovator. Scope's purpose is to take the company to the next level. “One of our fathers greatest achievements has been in forming a company that mirrors his outlook; Fostering curiosity, empowering experiments and exploration, permitting failure as a method of learning and emerging stronger. We all are truly standing on the shoulders of giants and he is one of them,” said Christian Riege, SVP Software Development of Riege Software.

With branches in Switzerland (2008), in the Netherlands (2011) and in Mexico (2018), Johannes Riege focused on emerging markets, with the enthusiastic and growing support of his second son Tobias, also a mathematics graduate, and a doctorate in computer science. “We are very grateful to our father and that he has given us the chance to invest heavily in new technology and smart people and accelerate our company into the future. One must clearly point out that every single dollar spent did not come from outside investors, but is based on our money and our father's trust in our abilities to grow the business with our own new ideas,“ Tobias Riege, former COO, now CEO of Riege Software explicated and continued “We will always acknowledge and continue his passion for the logistics industry, and we are very proud to be the successors of his legacy. We will be sure to lead the company in his best interests, adding professional talents as we go to support our natural growth strategy.”

“My father’s vision and passion for solving problems within the freight and logistics industry lives on here at our headquarters and everywhere else at Riege Software. I not only respect his skills providing the industry with better technology, but also his ability to inspire talented people and encourage them to give their best.” said his third son Benjamin, a passionate web designer and media consultant currently in charge of the company's marketing and public relations.

Johannes Riege looks back pride at what he has achieved and he looks forward to what his successors will achieve in the future. He knows his lifework is in safe hands and his family prospers, his two other children searched and found their careers outside the company, Johannes Jr. who holds a master degree in mathematics, and his daughter Anna, an ecotrophologist with a background in food logistics. Since Gabriele Riege will continue the financial management of the company, Johannes knows his successors will be piloted along the safest course.

But the story hasn't reached an end yet. Johannes Riege will be what he always was – the premier representative of the company. Prepare to meet him in the future where all the good guys meet.

About Riege Software.

Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established in 1985, the privately-owned and managed company provides products and services to more than 350 customers worldwide with over 5,000 users in 24 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

The company's brand is Scope, a smart, integrated Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Enhanced by the web application Connect, Scope enables seamless collaboration between all stakeholders in the supply chain. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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OMEGAir is going to be the new alpha https://www.riege.com/news/omegair-is-going-to-be-the-new-alpha/ Wed, 04 Apr 2018 15:53:00 +0200 Andreas Rohde https://www.riege.com/news/omegair-is-going-to-be-the-new-alpha/ A young lady visited the Riege booth at transport logistic in 2017, and asked for an air and sea freight presentation. Although this was very short notice for a full demonstration, by taking turns, we managed to give her plenty of insights into Scope. Not our usual procedure, but Małgorzata Müller, Air Freight Manager at OMEGAir appreciated the friendly welcome and the personal care.

The next steps were as promising as pleasant. Following a recommendation by Aircargo.nl, and several shorter sessions, Hubert Jasiński, member of the board, became involved and while we were preparing to present more detailed information, he decided to go with Scope and all of its modules for Air Freight and Sea Freight as well as the complementary web application Connect, which provides detailed monitoring and additional fulfillment options.

After all, speed is a natural virtue at OMEGAir. With offices in Szczecin (head office), Gdynia, Gdańsk, Poznań, Warszawa, Łódż and Kraków, OMEGAir is a fast growing company in Poland. With the help of Scope they will be able to speed up even faster. The pole position is achievable, and OMEGAir is excellently positioned to become the new alpha.

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Speedmark Transportation went live in 4 weeks turning European hub into technology spearhead https://www.riege.com/news/speedmark-transportation-went-live-in-4-weeks-turning-european-hub-into-technology-spearhead/ Mon, 19 Mar 2018 16:09:00 +0100 Carsten Strong https://www.riege.com/news/speedmark-transportation-went-live-in-4-weeks-turning-european-hub-into-technology-spearhead/ Speedmark is committed to the growth of their customers' business, offering solutions for every phase of the supply chain since 1971. Their aim is to keep shipments on schedule and at reduced cost. This goal applies to any air, ocean, or third party logistics needs. Speedmark delivers secure transportation of goods with specialized service and care. They believe that in this fast paced environment, with valuable cargo transported from country to country, security and safety have equal importance with actual transport services. Consequently, Speedmark’s security standards and processes represent an added-value for all customers and their supply chain requirements. Headquartered in Taipei, Taiwan, Speedmark maintains 78 offices in 72 cities in 20 countries, and employs over 1,800 people. Speedmark is AEO, C-TPAT, TAPA certified and one of the top 5 supporters for CI/BR with signed global corporate contracts.

From tired to hired

Speedmark Transportation B.V. with 2 offices in Amsterdam and Rotterdam, are considered the European hub of the logistics group. Nevertheless, they were tired of sporadically trying different Transport Management Systems which failed to fulfill the high standards and demands of Speedmark's general requirements, and in particular, proved inadequate for delivery of quality services demanded by their European customers.

Obviously, Marco didn't want to waste any more precious time and had high ambitions when he hired Riege, hinting that he wished to go live with Scope in the shortest possible period of time. He had previous experience with Riege and Scope, so he was sure it could be done, although most of his own people thought it was impossible to reach the targeted start date, since there was a lot of hard work to be done.

From deadline to online

Marco knew Scope from several demos over the years, but the final decision was postponed time and again until his patience with the old system finally snapped. Once the way for Scope was cleared, it was also critical to him that Scope should be implemented in a wink, literally, he was talking about 6-8 weeks.

Marco's commitment was great and so was the engagement of the Speedmark personnel. On June 30, 2017 Speedmark went live with Scope, after only a remarkable 4 weeks of admittedly extremely hard work. This took priceless enthusiasm by everybody involved at Riege as well as at Speedmark, but it meant they didn't just meet the deadline set by Marco, they beat it by 50%. To make it happen, Riege Netherlands also assisted in converting and importing debtors and creditors from the old system into Scope.

As of today, Speedmark Transportation The Netherlands employs the full suite of Scope, the Air Freight and Sea Freight modules for both Import and Export as well as the NL Customs modules. Scope also integrates the Unit4 financial software package they use, and delivers an overall performance that creates an company-wide satisfaction.

From bridgehead to spearhead

Having established a very successful bridgehead in Europe, Marco's forward thinking shifted Speedmark in the Netherlands into new dimension of future-oriented handling of all logistics. Backed by Scope, Speedmark can rightly claim to be not only one of the best equipped forwarders connecting Europe to Asia, but also spearheading the technology of the group, assuring long-term best-practices without a backward glance.

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FOX Global pulls out all the stops with Scope for an outstanding performance https://www.riege.com/news/fox-global-pulls-out-all-the-stops-with-scope-for-an-outstanding-performance/ Thu, 22 Feb 2018 17:36:00 +0100 Bennobo https://www.riege.com/news/fox-global-pulls-out-all-the-stops-with-scope-for-an-outstanding-performance/ With its origin in The Netherlands, and still headquartered in Rotterdam, FOX Global Logistics currently operate and control 5 offices in strategic locations around the globe. With specialists working day in and day out to ensure that their customers receive that extra bit of personal attention, FOX Global is continuously focused on new global opportunities that will contribute and compliment its existing line of operations. Thanks to this strategy and their dedicated people, FOX Global has evolved over the years from a traditional forwarding company to an internationally focused provider of comprehensive logistic services. To underline its global approach, the company constantly develops new ventures and services in cooperation with their international partners.

Presence on international stages

Norman de Vos, owner and Managing Director of FOX Global knew the team of Riege Software The Netherlands for many years. With his ambition to join the leading global players on the global stage of international logistics, Norman contacted Riege in 2016, because he felt he was missing the appropriate instrument to further foster his international success. After several meetings and demonstrations of the scope of Scope, he decided to implement the Air Freight, Sea Freight and Customs modules.

The full instrumentation of the orchestra

Now FOX Global is a power user of Scope. Not only the 2 Forwarding and the Customs modules are actively in use. FOX Global customers benefit from the comprehensive visibility enabled by the web application Connect to track their shipments, control fulfilments of milestones and check the availability of the essential accompanying documents. In order to fully monitor the supply chain, some of FOX Global's customers are also using the integrated Order Management System in combination with Connect. This enables them to get valid and meaningful status information on their purchase orders at any time.

FOX Global also use the feature to import AGS import declarations. Scope validates the data and with the smart article table enriches them with Customs specific information for the same articles stored in Scope. After completion and the user's permission to auto-send, all imported declarations that meet the validations will be sent to Customs automatically. This is a convenient method to automate FOX Global’s growing e-commerce business which mainly consists of simple declarations, but in large volumes, and a highly valuable benefit for a global player.

Two teams in harmony

The entire process of the implementation of Scope and the installation of enhancements was both smooth and smart since both teams, at FOX Global and Riege Software, were driven by the same goal – success and satisfaction. This harmony was made possible because there is a natural fit between the dedicated employees of FOX Global and Riege. Both companies have customer service and high quality in their DNA.

The encores

Since Scope is constantly updated, providing all essential instruments in one integrated solution, there will be more to come. And we are convinced that FOX Global will make use of it, as will their customers and their many future customers.

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Green Worldwide Shipping uses Scope by Riege for their ambitious software needs https://www.riege.com/news/green-worldwide-shipping-uses-scope-by-riege-for-their-ambitious-software-needs/ Mon, 19 Feb 2018 00:00:00 +0100 Bennobo https://www.riege.com/news/green-worldwide-shipping-uses-scope-by-riege-for-their-ambitious-software-needs/ Georgetown, CT — February 19, 2018 — With the go-live of Green Worldwide Shipping, Riege Software has reached another milestone in its expansion into the U.S. market. Green Worldwide committed to Scope in August 2017 and after only 5 months of implementation planning, Green Worldwide went live on February 1, 2018, with 111 users, in 10 offices, in 9 cities across America.

As one of the fastest growing forwarders in the U.S., Green Worldwide is driven by innovative freight-forward thinking, technology investment, and providing new value added services to their customers. With plans of expanding into Canada in 2018, the company's growth plans over the next 5 years are to double in employees and shipments as they have been maintaining a 30% year over year growth so far. “Our decision to select Scope by Riege for our automation goals was fairly simple. We wanted to translate our high standards of supply chain handling into a technology that reduced data entry for our freight experts, to give them more time doing what they do best – servicing the client,” said Thomas Jorgensen, CEO and President of Green Worldwide Shipping, “and I believe we truly accomplished our vision.”

Green Worldwide use the scopes of Scope, modules and enhancements, such as Air Freight, Sea Freight, Truck, OMS, Connect, as well as the integration with Quickbooks and NetChb for Customs Brokerage.

"Partnering with a forward-thinking innovator like Green Worldwide Shipping, we knew we were taking on responsibility for all of their freight forwarding technology needs and this would require a great deal of effort, including establishing new interfaces, expanding our customs service offering with our new partner NetCHB, providing rate management, CRM, Warehouse, mobile applications, with much more to come.”, Mark Ketcham VP Riege Software The Americas said, “but in the end, this partnership also represents a milestone for Riege in the U.S. market and we look forward to the expansion of our service offering as a result.”

Thus far, the tool has processed over 3,000 shipments in Scope, over 600+ quotations, over 2,700+ invoices, 18,600 partners, 51+ customers in the web portal Connect, and rapidly growing.

About Green Worldwide

Green Worldwide Shipping is a private wholly-owned and independent company founded on the basic principles of respect, dedication, and best-in-class customer service. Years of experience help the company to understand supply chain challenges, with the expertise to design and implement solutions that have a positive impact on customers' bottom line.

Established in 2008, Green teams in offices coast-to-coast serve clients on every continent around the world, providing logistics solutions every day ranging from ocean freight, air freight, and project cargo, customs brokerage, warehousing and distribution, and global supply chain visibility. Their strategic alliances around the globe with reliable partners who share their high quality standards, position Green Worldwide Shipping to efficiently service all international logistics needs. Partnering with local experts extends the flexibility and knowledge it takes to expertly handle cargo anywhere in the world.

About Riege Software

Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established in 1985, the privately-owned company provides products and services to more than 350 customers worldwide with over 5,000 users in 24 countries. Headquartered in Germany, Riege maintains branches in Europe, Asia and the Americas.

The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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e-quality https://www.riege.com/news/e-quality/ Thu, 15 Feb 2018 00:00:00 +0100 Tobias Riege https://www.riege.com/news/e-quality/ e-quality is certainly not the same thing as "equality". The opposite is true. e-quality embodies a higher standard of effective operations and active management of logistics in an increasingly digitized environment. As things stand today, all TMS (Transport Management Systems) are “e” by nature (they are all software, aren't they?) but not all are “e” in terms of quality. How much or little “e” you get from a TMS depends on various criteria many of them do not fullfil. Maybe you should ask yourself what your current TMS really does for you – or not. The answers might be interesting.

Does your TMS provide e-rates, e-invoicing, e-AWB, e-B/L, e-mail and all the other “e-” features which already hold or will hold a continuous data flow? If so, does it deliver the "e” automatically because of intelligent integration and boundless connectivity? Or do you need extra tools, have to change back and forth between systems to get the desired results? Do you have to take deviations and delay into account instead of getting simplified and accelerated processes? Do you incur extra cost for required investments and loss of time?

If you really want to go for e-quality instead of equally average and mediocre solutions, you have to go for Scope. Scope by Riege Software is the multi-modal transport management system for air freight, sea freight and customs, bringing enterprise class abilities to every logistician, from the smallest to the largest.

Due to its scalability, Scope grows as a company grows, empowering freight forwarders and manufacturers to easily manage and track their entire business cycle while satisfying all regulatory requirements. In addition, Scope equips users with a wide variety of e-tools and features (as mentioned above and even more) for operators and managers. Thus Scope streamlines, simplifies and accelerates operational processes, while dashboards give greater insight into all key business processes with live data instead of batched or old-fashioned reports.

Provided as Software as a Service (SaaS), upgrades are delivered automatically, helping customers to always keep pace with current best-practices and emerging e-standards, enabling them to quickly and efficiently manage freight movements and customs declarations any time, any place – with e-quality.

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Happy! https://www.riege.com/news/happy/ Thu, 08 Feb 2018 11:00:00 +0100 Henk Boorsma https://www.riege.com/news/happy/ Sometimes happiness is just a feeling that occurs to you, sometimes it's the result of a decision. Tony van den Brande, Managing Director of International Airfreight Associates made a decision to create happiness for all the people involved in his company's activities. In fact, it was his intention to build a company that would outperform others by offering exceptional service at a fair price, treating customers and their cargo with respect, and attracting the best and brightest employees sharing the same attitude and willingness to serve. Scope by Riege has definitely helped him to reach these objectives. 

IAA started off with Scope in January 2016, and they are happily using Scope in their Rotterdam and Amsterdam offices. Scope supports the operators in their day to day forwarding business and Customs handling. Forgotten are the days of double work due to endless manual re-keying in different systems. Using Scope saves IAA a tremendous amount of time and has put an end to tremendous frustration and this has delivered tremendous happiness. Everybody is happy, IAA staff, IAA customers and, of course, Tony himself who naturally celebrates having made the right decision.

Now it's our turn to exclaim “Happy anniversary, IAA! And thanks for trusting in us.” What else can we say? Lacking happiness? Catch up with Tony.

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Austin powers the future of logistics https://www.riege.com/news/austin-powers-the-future-of-logistics/ Tue, 30 Jan 2018 11:34:00 +0100 Mark Ketcham https://www.riege.com/news/austin-powers-the-future-of-logistics/ The days when freight forwarding was simply operational are long gone. In a fully digital environment, a Transport Management System (TMS) is no longer just a tool for operators but also a powerful instrument for managers to control their entire business enabling them to act, adjust and improve. At least it should be. Scope is.

Created by Riege Software, a proud presenter of the AirCargo 2018 Conference from Feb 18-20 at the Renaissance Austin Hotel, Scope represents the industry's solution for the future of logistics. Putting people first, managers as well as operators, Scope shifts e-freight to the next level – and beyond.

Scope is the e-AWB TMS empowering you to easily manage and track your entire business cycle – from quotes to delivery – while its integrated interactive dashboards with meaningful graphs provide key visibility of key financial and operational processes. With live data instead of batched or old-fashioned reports. The benefits are numerous. Here are just a few.

For operators:

  • Speed-up operations by intuitive entries and a clearly laid out desktop
  • Accelerate internal retrievals by an intelligent quick search function
  • Complete shipments with an e-AWB created directly within Scope

For managers:

  • Compare and analyze current and past performance, from earliest to latest
  • Evaluate productivity and earnings to confirm assets and profitability
  • Monitor progress and trends, reinforcing a fertile growth strategy

And last but not least meet and greet some of the people who invented and permanently improve Scope. Next to myself, Benjamin and Tobias Riege will be glad to welcome you in person and answer all your questions, ideally with a demo of Scope itself. Assure your impressive personal demonstration right here.

See you in Austin, TX, any day at booth 309. We are looking forward to meeting you there.

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Mexican e-invoicing to the next level https://www.riege.com/news/mexican-e-invoicing-to-the-next-level/ Fri, 22 Dec 2017 18:57:00 +0100 Niels Schellingerhout https://www.riege.com/news/mexican-e-invoicing-to-the-next-level/ Mexican businesses are obliged to submit all outgoing invoices electronically to SAT using the CFDI (Certificado Fiscal Digital por Internet – Digital Fiscal Certificate via Internet). The CFDI is the document that vouches for an invoice. It is a file that includes all necessary information for a valid business transaction and is, once it has been transmitted to SAT, returned stamped with a unique electronic invoice number. This way, all involved parties are assured the invoice has been authorized and registered by SAT.

In 2016 SAT announced to be releasing a revised and simplified version of the e-invoicing system in the year following - E-invoicing CFDI version 3.3 will be valid and mandatory for all Mexican businesses starting January 1st 2018. 

The new version 3.3 is a simplified version of the version 3.2, which will reduces the chance for human error at the time of data registration. In the same way, the purpose is to make invoicing something more friendly for both small, medium and large size companies. It also seeks to increase the quality of the information found on the invoice, in order to eliminate or prevent fraudulent practices. The changes in the new billing version of the SAT are mainly in the structure and XML format. A total of 40 attributes were eliminated and 20 different ones were introduced.

Some of the most relevant changes were:

  • Classification of the vouchers in: Income, Exit, Transfer, Payroll and Payment
  • Use of catalogs for the registration of most of the information
  • Registration of previous CFDI's, which are related to the operation performed
  • Registration of the Product- or Service-Key as well as the Units, according to SAT catalog
  • Definition of Taxes on line level
  • Application of discounts by amount
  • Generation of a Confirmation Code when the total of the CFDI 3.3 exceeds the maximum allowed value, or exceeds the variation percentage that applies to the currency

Since May 2017, Scope users can already create, send and receive CFDI invoices directly from Scope. For them to continue doing this in 2018, Scope has been prepared for CFDI version 3.3 by implementing all the necessary requirements. And best of all: Scope users will not have to do anything since Scope is automatically enabled for CFDI 3.3 once the time comes. Our customers who use the Scope CFDI invoicing module will receive separate information about the minor changes that are made on admin level.

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Done and undone https://www.riege.com/news/done-and-undone/ Fri, 22 Dec 2017 15:20:00 +0100 Riege Software https://www.riege.com/news/done-and-undone/ The good news: Scope has acquired new useful functions while simultaneously has jettisoned some superfluous. The bad news: There's none.

General

Administrators return to own permissions directly.

System administrators could use the option "Login with permissions of" to check whether permissions settings for users were correct. Now the administrator can return to his own permissions without quitting Scope and logging in again.

Finance

Quotations for all types of shipments.

Quotations are now available for all types of shipments including sea freight import and export. To start using the quotations function, please contact your local Riege Helpdesk.

Change of invoice line ordering.

In the activity template a new tab has been added that allow changing the invoice line order by activity group.

Date validity in Transport Order tariffs.

For tariffs calculated on transport orders, Scope used to look for the validity to the economic date of the shipment and not the date of the actual transport. Now a new, improved logic has been implemented.

Automated VAT-ID validation.

EU VAT numbers could be validated in the VIES database directly from the partner, but were not automatically refreshed. A new add-on will validate an EU VAT number during the finishing action of an outgoing or incoming invoice automatically.

Customs NL

Single Window connection.

Scope has done the conversion of the relevant messages and is ready to connect to a Single window (dutch blog entry).

Supporting Provisioning.

As part of the conversion Scope now also supports the new Single Window Provisioning module. To start using the provisioning module, please contact the Riege Helpdesk.


View Top Features   Read Changelog

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Our gift for managers – the Scope Dashboards https://www.riege.com/news/our-gift-for-managers-the-scope-dashboards/ Wed, 20 Dec 2017 20:00:00 +0100 Riege Software https://www.riege.com/news/our-gift-for-managers-the-scope-dashboards/ As the year ends, we feel it is the right time to put an end to something else as well. Of course we are talking about batched data and old-fashioned reports which in the digital environment increasingly inadequate and fail to give managers any real insight into the real performance of their business.

Now, all this will change. The Scope Dashboards are here. And they're a gift, they're free. Interactive meaningful graphs that provide key visibility of key financial and operational processes.

The benefits are numerous:

  • Get deeper and detailed insight from live data directly from Scope in a split-second
  • Check, compare and analyze current and past performance, from earliest to latest
  • Evaluate operations, productivity and earnings to confirm assets and profitability
  • Monitor progress and trends, reinforcing the foundations of a fertile growth strategy

The Scope Dashboards will present you with more insight and a rock-solid start into the new year. And those that follow.

Check out the new Scope Dashboards

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Riege equips Scope with Dashboards as free end of year gift for managers https://www.riege.com/news/riege-equips-scope-with-dashboards-as-free-end-of-year-gift-for-managers/ Wed, 20 Dec 2017 00:00:00 +0100 Bennobo https://www.riege.com/news/riege-equips-scope-with-dashboards-as-free-end-of-year-gift-for-managers/ MEERBUSCH, Germany – December 20, 2017 – At the end of the year, Riege Software decided to present managers in the logistics industry with greater detail and deeper insight into their business operations. The Scope Dashboards replace batched data and old-fashioned reports which in a digital environment increasingly fail to inform managers about the actual situation of their company.

“We created interactive, meaningful graphs which cover the key financial and operational issues using the data from the second they are retrieved within Scope,” Mark Ketcham, VP Riege Software the Americas, explained and continued: “There's no faster way to get substantial and reliable information.”

The benefits managers will receive from the Scope Dashboards are numerous:

  • get deeper and detailed insight from live data directly out of Scope in a split second
  • check, compare and analyze current and past statuses from latest to earliest
  • evaluate operations, productivity and earnings to assure assets and profitability
  • monitor progress and trends to reinforce the foundations of a fertile growth strategy

“The Scope Dashboards will put an end to all that vague guessing and estimating that comes with not using 100% actual data,” Tobias Riege, COO at Riege Software underlined, “the information generated from the current data stored within Scope delivers a priceless added value. And to keep it priceless by all means, we provide the Dashboards for free.”

The Scope Dashboards are easily accessible via web browser and will equip managers with essential insights for a steady start into the new year, and the years to follow.

About Riege Software

Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established in 1985, the privately-owned company provides products and services to more than 350 customers worldwide with over 5,000 users in 24 countries. Headquartered in Germany, Riege maintains branches in Europe, Asia and the Americas.

The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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Welldex Global uses the speed of Riege and Scope to expand their freight forwarding business rapidly https://www.riege.com/news/welldex-global-uses-the-speed-of-riege-and-scope-to-expand-their-freight-forwarding-business-rapidly/ Mon, 18 Dec 2017 17:52:00 +0100 Bennobo https://www.riege.com/news/welldex-global-uses-the-speed-of-riege-and-scope-to-expand-their-freight-forwarding-business-rapidly/ Welldex Global, established in 1922, is a 100% Mexican organization that originally provided customs brokerage committed to the delivery of professional services to a wide variety of customers from small to large. With 11 offices in Mexico and 2 in the USA, Welldex has over 90 years of experience. In 2001, the Veracruz based company transformed into a fully integrated logistics services company including freight forwarding, taking pride in their efficient, reliable and competitively priced services. According to their mission statement, Welldex Global supports the international trade of their customers, generating progress for the company as well as promoting the development of Mexico, always emphasizing compliance, and where possible, exceeding the rules and regulations of legislation and environmental requirements.

Integrated – The speed of Scope

In their own words, Welldex Global chose Scope to take their business to the next level, taking special account of all the advantages presented by a fully integrated, comprehensive cloud based (SaaS) software. Within Scope, users are able to provide quotes, create shipments, manage job costing, and clear customs. The e-AWB, sea carrier EDI bookings and shipping instructions are automatically created and can be sent and shared via a single mouse-click – including all relevant data and documents. Thus Scope speeds up all processes in freight forwarding, saving time and money, while remaining easy to handle and stress free in use.

Integrations – The speed of Riege

Principal task of the Riege team was to assure the development and implementation of Mexican-specific features and integrations within Scope to make it suitable as fast as possible for Welldex Global, and to act according to Mexican law and business requirements. The two major integrations are for SAT (Servicio de Administración Tributaria – Mexican Department of Treasury) and CONTPAQi Contabilidad.

Mexican businesses are obliged to submit all outgoing invoices electronically to SAT using the CFDI (Certificado Fiscal Digital por Internet – Digital Fiscal Certificate via Internet). The CFDI is the document that vouches for an invoice. It is a file that includes all necessary information for a valid business transaction and is, once it has been transmitted to SAT, returned stamped with a unique electronic invoice number. This way, all involved parties are assured the invoice has been authorized and registered by SAT.

CONTPAQi Contabilidad is the most widely used accounting software package in Mexico and has an impeccable reputation. This outstanding software needs to perform as the Mexican government has strict and nonnegotiable fiscal laws which require a scrupulous accounting registry for audits. Using accounting information, the Scope integration creates a simple file that is imported into CONTPAQi Contabilidad and registers all of the incoming and outgoing invoices. To ensure its use without complications from the start, every possible barrier of language between the two systems had to be excluded. Therefore the integration was developed in close collaboration with the accounting department of Welldex Global, the first customer of Riege Software S.A. de C.V. in Mexico. This practice achieved the expected results. Scope speaks CONTPAQi fluently.

In addition, Riege Software provided also in an astonishingly short time:

  • Mexican Tax logic to enable invoicing directly out of Scope
  • A feature to validate Mexican tax IDs (RFC)
  • The daily automatic download of exchange rates to Mexican Peso from the Banco de México

The spirit of the two

Starting with about 15 users, Welldex Global expects to expand its freight forwarding business rapidly. Providing first class services with a passionate team and some really smart tools, will drive Welldex to their goals. “Compounding our local and global know-how with smart software made in Germany, equipped with all mandatory integrations for Mexico, will be a solid foundation to conquer the market,” said Enrique M. Hinojosa Herrera, Business Development Manager at Welldex Global, full of optimism. And Niels Schellingerhout, Head of Riege's Business Development in Mexico adds confidently: “ Growth is a rule, for Welldex Global as well as for Riege Software. With the full integration of Mexican-specific features and mandatory requirements, the foundation is laid for both of us.”

With a spirit like this, all expectations shall come true. Rapid growth is enabled, and Scope will grow likewise.

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To tick isn't slick https://www.riege.com/news/to-tick-isnt-slick/ Thu, 14 Dec 2017 08:00:00 +0100 Christian Riege https://www.riege.com/news/to-tick-isnt-slick/ When choosing a new TMS (Transport Management System), some forwarders put their trust in consultants, but strangely consultants often don't trust themselves but prefer checkboxes. Sounds funny but gets funnier when you check some of the checkbox criteria. Air Freight, Sea Freight, Customs, yes or no. Seriously! Would you choose a car by ticking engine, dashboard, camshaft, yes or no? Certainly not.

To make the right decision you have to put the systems to the acid-test. It's all about features and functionality, for management, finance and operations, with the focus on information, integration and simplification. After all, a new TMS is an investment in a company's future, it's not just another piece of software. So don't check boxes. Schedule a demo for Scope and check it out!

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All-in customs solution out of a blackbox https://www.riege.com/news/all-in-customs-solution-out-of-a-blackbox/ Tue, 12 Dec 2017 12:00:00 +0100 Dirk Heidenfelder https://www.riege.com/news/all-in-customs-solution-out-of-a-blackbox/ Embracing any existing WMS/ERP, the Scope Customs Integration can unify all available customs procedures in all countries. Currently used in Germany, the Netherlands, Switzerland and the US. This gives users the opportunity to clear customs without even touching Scope Customs itself.

  • Import and send declarations automatically
    If data (XML) for customs clearances is received from an external source or system, Scope can import, add to and validate them. At the same time, the smart article table in Scope enriches ERP data with customs specific information for the same articles stored in Scope. After completion and the user's permission to auto-send, all imported declarations that meet the validations will be sent to customs automatically. This is a convenient method to automate growing e-commerce business which mainly consists of simple declarations, but in large volumes.
  • Complete or part import declarations
    
Scope can import declaration data in CSV format and (partly) create the customs declaration with the received data. After checking and amending the declaration, the user can send the declaration to customs. This allows the freight forwarder to handle e-commerce bulk declarations effectively. 
  • Workflow milestones in return
    Scope returns all relevant events during the declaration process - whether or not the declarations flow smoothly through. Users, however, can also choose to only monitor the declarations which require actions and are notified any exception events, like inspections, rejections, or cancellations that are sent back to their ERP/TMS. Thus the Scope Customs Integration not only automates and simplifies customs declarations but also allows an easy problem solving in Exceptions Management. The returned messages from Scope also contain the relevant duty and VAT amounts so they can be re-used in the external system.

The Scope Customs Integration is the unlimited solution for all Customs declarants in Germany, The Netherlands, Switzerland, USA and countries to follow.

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Riege and DGM-SDG team up to enhance security compliance for freight forwarders https://www.riege.com/news/riege-and-dgm-sdg-team-up-to-enhance-security-compliance-for-freight-forwarders/ Wed, 06 Dec 2017 00:00:00 +0100 Carsten Strong https://www.riege.com/news/riege-and-dgm-sdg-team-up-to-enhance-security-compliance-for-freight-forwarders/ MEERBUSCH, Germany – December 6, 2017 – Riege Software and DGM Software Development Group signed a contract for a long-term collaboration aiming to enhance current and future requirements for security compliance and coevally simplify the creation of dangerous goods shipments for freight forwarders.

“We presume that Scope is probably the best transport management system for freight forwarders because we clearly get this reaction from leading players in the market,“ said Herman Teering, CEO of DGM-SDG. “This is why we also expect a respectable part of our future growth in direct connection with Scope by Riege Software.”

“DGM-SDG as the leading provider of electronic solutions for dangerous goods and hazardous material, and recommended by globally acting customers like FedEx, is the perfect partner to enhance the security compliance within and out of Scope,” complemented Tobias Riege, COO at Riege Software. “Satisfying international regulations according to IATA Dangerous Goods Regulations (DGR) is a key aspect for our growing customer base.”

In the first step, Riege Software integrated DGOffice into Scope to allow immediate access to and validated import of constantly and continuously updated data on dangerous goods and hazardous material without media breaks or other disruptions:

  • Dangerous goods and hazardous materials can be easily appointed by keying the UN-Number
  • Alternatively, dangerous goods and hazardous materials can be located and selected by name via Quick Search within Scope
  • Cargo-IMP codes and possible CAO (Cargo Aircraft Only) mandatories are automatically identified
  • After completion, Shipping Instructions can be printed directly out of Scope

With the decision to connect DGOffice to Scope, Riege Software enables users – once more – to concentrate on their core business while complementary routines are left to automated processes within Scope.

About DGM Software Development Group

DGM Software Development Group has the mission to deliver information technology expertise dedicated to safe production, storage, transport and trade of any class of dangerous goods or hazardous material. All activities are performed in accordance with the global quality & safety standards. The company is headquartered in Lelystad, the Netherlands. Its development offices are located in the Netherlands, Denmark and Norway, while sales and support offices can be found throughout the world.

The DGOffice software product range covers all areas within ICAO/IATA, IMDG, ADR, 49CFR, TDG, ADG, RID, GHS, SEVESO and the environment. Included are Safety Data Sheets, Workspace Instructions, Safety Adviser, Transport, Warehousing and Waste management. The product range is designed to operate together with the most common administrative computer systems like SAP, Navision, AS 400-systems, Unix-systems etc. These systems are also designed to handle and operate with the customers own dangerous goods database containing customers’ own product descriptions and product numbers.

About Riege Software

Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established in 1985, the privately-owned company provides products and services to more than 350 customers worldwide. Headquartered in Germany, Riege maintains branches in Europe, Asia and North America.

The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Ocean Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

Download footage

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“I have no time to save time.” https://www.riege.com/news/i-have-no-time-to-save-time/ Mon, 04 Dec 2017 10:00:00 +0100 Christian Riege https://www.riege.com/news/i-have-no-time-to-save-time/ The diligent asserts the faineance as a waste of time. The logistician, however, despite his diligence tends to waste time while he is working. Regardless of digitalization and automation, he makes phone calls, collates paper by hand, adds notifications in writing, and sometimes still uses the fax machine. For the young ones: Facsimile communication describes a procedure where you send paper via telephone wire in such a way that it spits out paper on the other end of the line. Understood? Never mind, you don't have to.

The more progressive character swears by Excel files which he sends with the same enthusiasm from A to B as the shipment itself. Finally, he also makes sure to get a print-out, a procedure that is light-years away from the IATA initiative to accelerate paperless processes in air freight.

He who dared the step forward towards the next level and enjoys the advantages of some available Transport Management System likes to stick to it, irrespective of how little it does or how outdated it may be. In order to deliver a whatsoever justification, some remarkable reasonings are used: Since everything goes to slow anyway, there is no time left to institute changes that would save time.

Furthermore, a lack of qualified employees has been detected. Of course. If present qualified staffers are waisting time by analogue sideline jobs, a bottleneck obviously will occur. In truth, neither time nor staff are lacking, but the appropriate technology.

This technology has a name – Scope. Scope is the comprehensive, fully integrated Transport Management System with an intuitive One-entry-of-data concept and one single user interface for all procedures. Within Scope and without quitting it, users are enabled to provide quotes, create shipments, manage job costing, and clear customs. Over and above, the e-AWB, sea carrier EDI bookings and shipping instructions are automatically created and can be sent and shared via a single mouse-click – including all relevant data and documents. 

Intrinsically, Scope lacks virtually nothing. And what might be lacking will be complemented, enhanced or integrated by customized interfaces. After all, Scope from the secure Riege cloud is not a static software but the summation of its improvements, provided to users continuously by regular updates. With Scope, the same number of staff will double its productivity while simultaneously double their own personal satisfaction. Let alone the satisfaction of the owner himself by increasing his company's economy.

If you are fed up with paper and everything else disrupting a fluid workflow, get to know Scope. A demo will convince you. Take that time! You will save double thereof afterwards.

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Westar navigates the shipping waters using Scope in both US and German branches https://www.riege.com/news/westar-navigates-the-shipping-waters-using-scope-in-both-us-and-german-branches/ Mon, 04 Dec 2017 00:00:00 +0100 Carsten Strong https://www.riege.com/news/westar-navigates-the-shipping-waters-using-scope-in-both-us-and-german-branches/ Westar is a global logistics provider focused on customized solutions and who pride themselves on individual customer care. Their services include the consolidation and forwarding of air and ocean freight, vendor consolidations, time-definite transportation, project management, warehousing, distribution and export packaging. As an international logistics provider Westar is committed to simplify logistic processes by providing best in class services from start to finish.

Atlantic crossing and beyond

One-time entry and seamless exchange of data across the Atlantic between their branches and customers was a key issues for Westar when migrating from their former TMS to Scope. But the larger picture was the impressive overall performance of Scope and its easy to use interface that convinced Westar to select the air & ocean freight and customs modules of Scope.

Mark Ketcham, VP of Riege Software the Americas, conducted some compelling demos in 2014 at Westar's US branch in Pittsburgh, PA. These were followed by demos for the German branch at Riege Software headquarters in Meerbusch.

Andreas Rohde, International Business Development Manager, hosted Thomas Zudeick, Head of Import, and Horst Nickel, Head of Export at Westar Germany. “From our point of view it was a success to convince two prospects on both sides of the Atlantic at the same time, because their demands and requests differed from each other,” Andreas stated and added “Fortunately, Scope allows considerable modifications to meet forwarding demands and a number of these were produced simultaneously in a short time period.”

A sea of enhancements

After Peter Schubert, CEO of Westar Germany, signed the contract in April 2015, the Air Freight module was almost immediately ready for take-off while the Sea Freight module needed various enhancements to meet Westar's specific demands, for example, connections to local harbor authorities bypassing other platforms, and inclusion of accompanying documents. “We faced a few initial difficulties, and we also had some special requests for modification mainly concerning sea freight functionalities which have been executed by Riege precisely according to our demands,” said Peter Schubert, General Manager at Westar Germany, and confirmed his satisfaction: “After almost 2 years of experience we can testify that Scope is a reliable and user-friendly software lessening the daily burden our employees.”

Consequently, the projected go-live of Scope in Germany had to be postponed from October 2015 to January 2016 when Westar Germany and the USA went live. Ashley Bratek, Director of Operations at Westar USA, empasized on another important factor, the dialogue between man and machine: “To provide the best service in the industry, it takes both dedicated people who know how to navigate the waters of shipping, and a complementary software that simplifies processes to enable the fulfillment of our customer commitments. We have both, skilled and, committed people combined with the innovative system, Scope, that supports our efforts by ‘Putting People First.”

Mark Ketcham, VP, The Americas at Riege Software summarized: “The transatlantic collaboration worked perfectly having local resources in both Germany and the US, at both Riege and Westar. I would like to express my gratitude for the trust Westar placed in us as one of our initial customers in the US.”

Launched but not finished

A successful launch never means, the work is done. Scope is recognized as the sum of its continuous improvements and enhancements. In the following weeks, several additional projects had to be executed, e.g. the integration of third parties like TCI (Trans Container International) providing additional services.

Smooth sailing

With 34 users in 2 branches, Westar operate and communicate now at a far higher level that permits far more efficient processing of their duties, project tasks and shipments, enabling the company to run with the tide sail full steam ahead.

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Simply Orange counts on Scope serving a growing Mexican market https://www.riege.com/news/simply-orange-counts-on-scope-serving-a-growing-mexican-market/ Mon, 27 Nov 2017 18:03:00 +0100 Bennobo https://www.riege.com/news/simply-orange-counts-on-scope-serving-a-growing-mexican-market/ Simply Orange, headquartered in Querétaro, Mexico is an extremely client-focused and pragmatic forwarding company. Customers have no surprises with hidden fees, quite the contrary, the final goal of service is going beyond their needs and final invoicing below their expectations. Over 100 dedicated employees, working in more than 10 countries around the globe, deliver operational excellence — to provide viable answers to the most challenging supply chain questions.

A Dutchman's trust in Mexican economic growth

When Sjef Minke, General Manager at Simply Orange started his operations in Mexico, he strongly believed and invested in the country's economic outlook and future growth. Soon, the company started to prosper. With ever increasing operations the need for traceability and monitoring of data and shipments grew, combined with the wish of managing workflow in a better way. A change of software had to be made for many reasons one of which was the tough-minded further extension of digitalization.

Collaboration on all levels

With this conviction in mind, he was led in the direction of Scope by Riege Software. Making use of the Dutch connection he got in contact with Henk Boorsma, Managing Partner of Riege Software the Netherlands, in 2014 who involved Mark Ketcham, VP Riege Software USA.

Mark provided a list of features, and Sjef responded with what he felt had to be added or improved since, unlike Europe, where relationships and transparency are of high importance, the focus in Mexico is on rates.

Engaged in Mexico, engaging Scope

Acting upon this valuable feedback the Riege Software team with 30+ years of experience globally, began investment in their first Mexican branch, providing local support and developing country-specific features and integrations. This combination of local presence and the ability to smoothly integrate Mexican requirements was one of the deciding factors for Simply Orange.

Shortly after, in 2015 Simply Orange Mexico went live with Scope. 13 users enjoyed the advantages Scope provides in standard routines like Sea Freight, Air Freight and Customs, the latter for Nike Mexico and the extensive Simply Orange international tire business. Supplemented by the tracking template within Scope Connect, providing seamless tracking, complete transparency and allowing fulfillment of milestones for all involved parties. Complemented by functions such as automated import of pre-alerts plus uploading documents into Scope.

The results from these features and functions tell their own tale. In next to no time, Simply Orange was able to process their B/L and Invoicing directly out of Scope. Release notes to carriers formerly executed by hand, now automated, induced less work load and errors but raised efficiency and reliability instead. Rates, one of the key assets for doing forwarding successfully in Mexico, could now be confirmed by just pressing one button.

Integration is obligation

One of the cherries on Scope cake, is the ability to easily integrate services from or to third parties. With a focal point on Sea Freight, Simply Orange successfully uses the services of INTTRA and Ocean Insights to communicate and control all shipment-related issues. On the financial side of Scope, the popular Mexican accounting system CONTPAQi was integrated in June 2017.

Specifically for the Mexican market and its strict governmental rules for business practices, Riege Software created integrations which are obligatory by law. Mexican businesses are obliged to submit all outgoing invoices electronically to SAT (Servicio de Administración Tributaria – Mexican Department of Treasury) using the CFDI (Certificado Fiscal Digital por Internet – Digital Fiscal Certificate via Internet). The CFDI is the document that vouches for an invoice. It is a file that includes all necessary information for a valid business transaction and once it has been transmitted to SAT, it is returned stamped with a unique electronic invoice number. This way, all involved parties are assured the invoice has been authorized and registered by SAT.

More features, more control

Adding features to Scope is no end in itself, but a means to an end. Since June 1st, 2017 Simply Orange employs the jobcosting feature of Scope, gaining more control over business activities and getting quicker results for possible optimizations in economic management.

After all, there is still a lot to be done. But that's the concept of Scope. Scope is – no more, no less – the summation of its improvements. Adding new functions, enhancing existing features while simultaneously replacing dated processes with easy alternatives makes Scope continuously faster, more effective and therefore future-proof.

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Bridges, not walls https://www.riege.com/news/bridges-not-walls/ Tue, 21 Nov 2017 09:00:00 +0100 Tobias Riege https://www.riege.com/news/bridges-not-walls/ The decision of Riege Software to establish a branch in Mexico is driven by commitment to the further development of the Mexican economy and to contribute to this country of great history, culture and people. It was always our intention to fulfill the desire of our US customers to work limitlessly with their partners, agents and branch offices in Mexico. The decision to choose Querétaro as domicile for the Mexican branch was obvious since it is located at the heart of Mexico's industrial growth area, leading technology companies have their headquarters here and Querétaro provides easy access to other major industrial cities.

Principal task of Riege Software MX and its employees is to drive the development and implementation of Mexican-specific features and integrations within Scope and keep it in sync with the rapidly developing logistics industry in Mexico. Scope is the company's innovative TMS product, made in Germany and designated to boost economic success as well as to brighten the worklife of the most important factor in logistics – humans. In day-to-day business, Riege Software MX provides all services and support needed on-site, adding a personal touch to the digitized working world.

However, Riege Software also wishes to express – in compliance with the corporate philosophy of “Putting people first” – its commitment to global partnerships and cooperation. The company feels obliged to contribute to bridging gaps between countries, continents and people for the benefit of all. With its origins in a country that has been divided by a wall for ages, Riege Software supports many activities and engages in numerous associations to maintain and reinforce the freedom of trade and people without frontiers.

This approach to thought and action enabled Riege Software to add functions and interfaces, in short order, to serve the demand of Mexican customers as well as to fulfill the obligatory and mandatory requirements of Mexican fiscal laws.

Currently, our Scope Mexico platform contains an impressive number of local features and functions: Mexican Tax logic, enabling customers to invoice directly out of Scope. The daily automatic download of exchange rates for the Mexican Peso from the Banco de México. The integration of the popular Mexican accounting system CONTPAQi. A feature to validate Mexican tax IDs (RFC). And last but not least, electronic invoicing and stamping (CFDI) to SAT directly from Scope.

The first bridges have been built. More are under development, but in steady progress. While Mexican customers count on Scope, Riege Software counts on Mexico – for a brighter future for both. Free trade first!

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Riege Software establishes branch in Mexico https://www.riege.com/news/riege-software-establishes-branch-in-mexico/ Tue, 21 Nov 2017 00:00:00 +0100 Bennobo https://www.riege.com/news/riege-software-establishes-branch-in-mexico/ Meerbusch, Germany – The decision of Riege Software to establish a branch in Mexico is driven by commitment to the developing economy of Mexico and its people. The decision to choose Querétaro as domicile for the Mexican branch was obvious since it is located at the heart of Mexico's industrial growth area, leading technology companies have their headquarters here and Querétaro provides easy access to other major industrial cities. As Tobias Riege, COO of Riege Software points out: “In compliance with our corporate philosophy of ‘Putting people first’ our engagement in Mexico furthers our goal of providing user friendly technology from Germany. We also know that global partnerships and cooperation are best energized by local feet on the ground.”

Principal task of Riege Software MX and its employees is to drive the development and implementation of Mexican-specific features and integrations within Scope and keep it in sync with the rapidly developing logistics industry in Mexico. Scope is the company's innovative TMS product, and designated to boost economic success but also to brighten the worklife of the most important factor in logistics – humans. In day-to-day business, Riege Software MX provides all services and support needed on-site, adding a personal touch to the digitized working world. “Regardless of electronic communication and fulfillment, our physical closeness adds the human touch promised by our company mission,” states Niels Schellingerhout, Head of Business Development at Riege Software MX.

This approach to thought and action enabled Riege Software to add functions and interfaces, in short order, to serve the demand of Mexican customers as well as to fulfill the obligatory and mandatory requirements of Mexican fiscal laws.

Currently, the Scope Mexico platform contains an impressive number of local features and functions: Mexican Tax logic, enabling customers to invoice directly out of Scope. The daily automatic download of exchange rates for the Mexican Peso from the Banco de México. The integration of the popular Mexican accounting system CONTPAQi. A feature to validate Mexican tax IDs (RFC). And last but not least, electronic invoicing and stamping (CFDI) to SAT directly from Scope.

The first steps have been made. Further steps forward will follow, for the benefit of both Riege Software and Mexican forwarders.

About Riege Software

Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established 1985, the privately-owned company provides products and services to more than 350 customers worldwide with over 5,000 users in 24 countries. Headquartered in Germany, Riege maintains branches in Europe, Asia and the Americas.

The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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Scope speaks CONTPAQi Contabilidad fluently https://www.riege.com/news/scope-speaks-contpaqi-contabilidad-fluently/ Mon, 20 Nov 2017 09:00:00 +0100 Niels Schellingerhout https://www.riege.com/news/scope-speaks-contpaqi-contabilidad-fluently/ CONTPAQi Contabilidad is the most widely used accounting software package in Mexico. Each respectable company paying heed to its reputation will make sure to use this outstanding software as the Mexican government is non-negotiably strict with fiscal laws and requires a scrupulous accounting registry when they do auditing. And they penalize harshly if they detect discrepancies.

Consequently, Mexican users of Scope require a reliable interface to be able to stick to an uninterrupted workflow and in addition prevent costly errors.

Using accounting information the CONTPAQi interface in Scope creates a simple file that, together with the CFDI XML files is imported into CONTPAQi Contabilidad and registers all of the incoming and outgoing invoices.

To ensure its use without complications right from the start, every possible barrier of language between the two systems had to be excluded. Therefore the integration was developed in close collaboration with the accounting department of Welldex Logistics, the first customer of Riege Software S.A. de C.V. in Mexico. This practice achieved the expected results. Scope speaks CONTPAQi fluently.

Prior to using Scope and its interface to CONTPAQi, Welldex required 1 file per outgoing invoice and had to key incoming invoices manually. Now they and other Scope users in Mexico just upload two files per month and they are done, and always on the safe side. That's efficiency combined with legal security.

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Mehr wissen heißt mehr erreichen https://www.riege.com/news/mehr-wissen-heißt-mehr-erreichen/ Mon, 25 Sep 2017 12:21:00 +0200 Sascha Plath https://www.riege.com/news/mehr-wissen-heißt-mehr-erreichen/ e-Stamp officially integrated https://www.riege.com/news/e-stamp-officially-integrated/ Thu, 21 Sep 2017 03:00:00 +0200 Niels Schellingerhout https://www.riege.com/news/e-stamp-officially-integrated/ Users know that Scope enables freight forwarders to completely run their operations, finances and accounting and create all related documents digitally using Scope without having to switch to other applications. One of the key requirements when Scope enters a new region, is to comply and integrate with country-specific characteristics defined by law or conventions.

Forcing the digital evolution, Mexican businesses are obliged to submit all outgoing invoices electronically to SAT (Servicio de Administración Tributaria – Mexican Department of Treasury) using the CFDI (Certificado Fiscal Digital por Internet – Digital Fiscal Certificate via Internet). The CFDI is the document that vouches for an invoice. It is a file that includes all necessary information for a valid business transaction and once it has been transmitted to SAT, it is returned stamped with a unique electronic invoice number. This way, all involved parties are assured the invoice has been authorized and registered by SAT.

As part of the Mexican roll out of Scope, a feature to create, send and receive the CFDI invoices was crucial. In keeping with Scope's policy of Single-entry-of-Data, the integration of the stamping procedure was essential to allow Mexican users to complete their invoicing process from Scope without being forced to switch applications and key multiple entries.

Since early 2017, this functionality has been fully implemented in Scope, producing valid documents and high level of customer satisfaction. Mexican Scope users are literally excited to be able to complete their CFDI electronic invoicing process from within Scope with just 1 click of a button. In return and within seconds Scope re-collects the data in its invoicing module, stamped and ready to be sent. But what else would you expect from logistics software that has mastered all challenges so far?

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Scope integrates CONTPAQi for fluent workflow and secure exchange of fiscal data https://www.riege.com/news/scope-integrates-contpaqi-for-fluent-workflow-and-secure-exchange-of-fiscal-data/ Thu, 21 Sep 2017 00:00:00 +0200 Carsten Strong https://www.riege.com/news/scope-integrates-contpaqi-for-fluent-workflow-and-secure-exchange-of-fiscal-data/ MEERBUSCH, Germany – November 21, 2017 – Mexican companies paying heed to their reputation have a preference for CONTPAQi Contabilidad, the widespread and highly valued accounting software in Mexico. Since German vendor Riege Software has established a branch in Mexico to provide its innovative Transport Management System, Scope, to Mexican forwarders, it was one of the first duties to develop a most accurate interface to facilitate the seamless connectivity between CONTPAQi Contabilidad and Scope.

The conception was to enable Mexican forwarders to fully exploit the potentials of Scope by sticking to an uninterrupted workflow, to benefit from the One-entry-of-data concept and, after all, to prevent costly errors. Using accounting information the CONTPAQi interface in Scope creates a simple file that, together with the CFDI XML files is imported into CONTPAQi Contabilidad and registers all of the incoming and outgoing invoices.

To ensure its use without complications right from the start, every possible barrier of language between the two systems had to be excluded. Therefore the integration was developed in close collaboration with the accounting department of WELLDEX Logistics, the first customer of Riege Software S.A. de C.V. in Mexico. This practice achieved the expected results. Scope communicates perfectly with CONTPAQi and allows the promised fluent workflow while simultaneously assures the immaculate accounting required by Mexican government's fiscal laws.

About CONTPAQi

With more than 33 years of experience in the development of solutions for accounting and (e) billing, CONTPAQi currently serves more than 900,000 companies in Mexico, making its accounting software the most widely used solution in the country. CONTPAQi is always a pioneer in trying to overcome the limits of its accounting software, and has become a leader in electronic invoicing. In addition, CONTPAQi is the only creator of business software that has acquired the PAC (Authorized Certification Provider), so it is an authorized provider officially recognized by SAT.

About Riege Software

Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established 1985, the privately-owned company provides products and services to more than 350 customers worldwide with over 5,000 users in 24 countries. Headquartered in Germany, Riege maintains branches in Europe, Asia and the Americas.

The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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Payback period: 0! https://www.riege.com/news/payback-period-0/ Mon, 18 Sep 2017 16:30:00 +0200 Christian Riege https://www.riege.com/news/payback-period-0/ Cost saving is a key factor when cargo forwarders look for a new Transport Management System. But in many cases there are up-front cost such as considerable investments in IT which must frequently be taken into account. Scope, well-known as the comprehensive solution for air, ocean and customs is solely provided as SaaS (Software as a Service) and therefore does not require any additional investments in IT whatever.

In fact, the opposite is true. Apart from streamlining and therefore economizing operations, Scope drives cut-down of IT costs by reducing IT activities to internal necessities outside of the creation of shipments. Unfortunately, solutions offered by other vendors often require needless investments. Even an e-AWB implementation into a pre-existing system may lead to exceptional cost.

While a nine months period seems quite reasonable for such an amount of money, there are countless small and smaller forwarders who couldn't even afford an investment of such a scale.

And they don't have to. Regardless a company's size and number of users, the scalability of Scope allows its implementation from the smallest to the largest forwarders, with instant savings and increased profitability of which faster processes are only one factor: Scope enables the creation of a new shipment within 1 minute including the automated creation of the e-AWB with the completion of an air freight shipment. No extra tools needed, no extra time wasted, no extra money spent.

Consequently, Scope is at the forefront of the most efficient and future-proof Logistic Software solutions on the market. And it pays immediately: Employing the leading Transport Management System with built-in e-AWB editor, forwarders can circumnavigate the phase of amortization and instantly cash in by just taking the right decision.

To get more insight schedule a demo right here. A little of your time, that's the only ex ante investment you have to make.

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The Boston e-Party https://www.riege.com/news/the-boston-e-party/ Wed, 06 Sep 2017 10:00:00 +0200 Mark Ketcham https://www.riege.com/news/the-boston-e-party/ Stand up against overcome conceptions like underdone solutions, needless slipslop and shallow promises. At the CNS eAWB360 in Boston, Riege Software will open for you the gangways of Scope – the Transport Management System that will pleasantly surprise you by creating the e-AWB automatically.  You will have the opportunity to

  • meet Riege staff and e-AWB experts
  • zero in the multi-modal capabilities of Scope
  • enjoy / schedule a private demo of Scope
  • join Mark's keynote speech on “Technology Solutions for e-Cargo”

If you really want to get down to business visit us in Boston, because your time is too precious to waste it elsewhere. To not miss out on it register here. Eager to arrange an appointment at the eAWB360 event in the forehand? To fix a date please call: (844) 474 - 3436 or mail: ketcham@riege.com

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At last the nights are getting longer https://www.riege.com/news/at-last-the-nights-are-getting-longer/ Tue, 05 Sep 2017 00:00:00 +0200 Mark Ketcham https://www.riege.com/news/at-last-the-nights-are-getting-longer/ As leaves of trees change to red and gold and the nights grow long there is still something to brighten up your days – Scope. Watch the fingers of your sunburned hands slide over the keyboard while you enjoy the splendor of Scope: You enter shipment data as smoothly as falling leaves drift by the window, because

  • Scope speeds up the creation of shipments with its single-data-entry concept
  • Scope enables the creation of a new shipment within a single minute, generating the e-AWB automatically at its completion
  • Scope enjoys regular renewal, as if by nature, being provisioned with 4 major updates, one of which appears each season

As a consistently recurring result, Scope reinforces and accelerates management of the to and from of cargo, while simultaneously enhancing the worklife of supply chain professionals. Don't let time slip away, let me convince you in a private conversation.

To schedule a demo now, please call: (844) 474 - 3436 or mail: ketcham@riege.com

For a little extra autumn mood listen to this:

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School's out forever https://www.riege.com/news/schools-out-forever/ Wed, 23 Aug 2017 10:45:00 +0200 Mark Ketcham https://www.riege.com/news/schools-out-forever/ Scope, the simple to grasp, easy to understand Transport Management System avoids long-lasting training sessions and complex lessons. After a succinct introduction, every user – even a first grader – will be able to create shipments in the most effective and satisfying way imaginable, with no back-to-school effect at all. With its appealing learning-by-doing character, Scope is opening up a new dimension in forwarding: 

  • A clear desktop and intuitive input boxes simplify entries and speed-up procedures.
  • During keying, data can be self-completed or chosen from a selection of validation alternatives.
  • Smoothly directing the user through all necessary steps with no stress, Scope shifts operations to a higher degree

In total, Scope really rocks and a new shipment can be created in just one minute. With less learning but more doing, with more speed but less errors. And even better, after completion, the e-AWB is automatically created and transmitted with no extra tools needed, with no extra time spent or wasted. With Scope, nobody is left behind. Smooth your way to the next grade, put your hands up now for a demo. Please call: (844) 474 - 3436 or mail: ketcham@riege.com

For the additional fun of it, listen here:

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Berkman automates booking in sea freight with Scope https://www.riege.com/news/berkman-automates-booking-in-sea-freight-with-scope/ Tue, 22 Aug 2017 18:23:00 +0200 Bennobo https://www.riege.com/news/berkman-automates-booking-in-sea-freight-with-scope/ Berkman Forwarding was founded in 1988 as part of the Berkman Group. Being an international freight forwarder (NVOCC - Non Vessel Operating Common Carrier) with a history going back to 1903, the company focuses on sea freight shipments to and from China, South-East Asia and India. These trade lanes represent 90% of their business. But Berkman is a global player serving many destinations and uses its worldwide network, taking care of the complete logistic chain of cargo handling including customs formalities, and services from delivery port to door.

Automating Asian activities

Initially, Berkman was only looking for an Order Management System (OMS) that could automate booking processes by connecting their headquarters in the Netherlands and subsidiaries in China, Vietnam and India as well as agents in other Asian countries like Indonesia, Taiwan, South Korea, Malaysia and Japan, to name a few.

Excel, not excellence

Until recently, all operations were done solely through email and excel sheets and were not entered into their former TMS system until a booking was placed with a carrier agent and shipped on-board. Searching for particular details on any shipment was extraordinarily tedious as Berkman had to go through hundreds of emails a day. The new OMS would be required to set the statuses of bookings, and these should be monitored not only by Berkman themselves and their partners, but also by their customers. The latter should be enabled to follow the entire process of a booking, from the placement of orders to the delivery to their warehouse in the country of destination, including a notification as soon as any delay in the process occurred.

No change required but finally desired

The first meeting with Riege Software took place in 2014, when Henk Boorsma and Nardo Bezemer of Riege Netherlands visited Arie van der Perk of Berkman to give a demo of Scope. At that time, Berkman saw no need to switch to another operational system. Nevertheless Scope impressed with its professional appearance and persuasive future-oriented parameterization, even though at that time it was missing a built-in OMS. But as Berkman understood, Riege desired to build an OMS but were searching for a customer who would take part in the development process. Henk Boorsma, Managing Partner of Riege Netherlands got the ball rolling: “Berkman was looking for an Order Management System that would interface with their existing forwarding system and pricing tools. We didn't see that as a feasible option, OMS has so much data and dependencies that it only made sense for Riege to develop it as part of Scope and not as a standalone system.”

Encounter with implications

A second meeting was stipulated for early January 2015 which Johannes Riege, Founder and Chairman of Riege Software, also attended. Arie van der Perk remembers: ”When we met, we explained to the Riege team what we wanted. Johannes left the room for a moment, came back and stated ‘So you want this...and this and this...’ while drawing up a layout of what the system had to be like. And this was exactly what we had in mind.”

From that moment, Berkman committed to Scope, set up a strategic plan on how to implement Scope within the Berkman organization and in March 2016 made the switch from the old operational system to Scope — still without an OMS. Arie van der Perk was more than satisfied anyway: “This was a great step forward as in Scope, everything you need for the operational handling of a shipment is all within reach from one and the same window. The switch went very smoothly and within a few weeks we got used to the system.”

More insights even from the outside

Having worked with Scope for over a year, the new OMS integrated within Scope Connect was finally ready. Berkman has started to implement both into daily booking operations with the first pilot office in China enabling all participants in the supply chain to view statuses and fulfill their milestones. This is supported by additional information on journey events, provided by Ocean Insights, and all is seamlessly integrated in Scope.

Additionally, rates negotiated by Berkman are automatically delivered to customers, accelerating decisions to fast-track booking processes.

Arie van der Perk summarizes: “So far, we have had a good co-operation with the Riege team and are happy with our product. Of course, as we are looking for continuous improvement, we still have much to develop, but Riege is working on it, and that makes it to a good partnership.”

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There's more to know at SFO https://www.riege.com/news/theres-more-to-know-at-sfo/ Wed, 16 Aug 2017 11:56:00 +0200 Mark Ketcham https://www.riege.com/news/theres-more-to-know-at-sfo/

Know more: no underdone solutions, no slipslop, no shallow promises. At the CNS eAWB360 in San Francisco, Riege Software will open for you the golden gates of Scope – the Transport Management System that will pleasantly surprise you by creating the e-AWB automatically. 

You will have the opportunity to

  • meet Riege staff and e-AWB experts
  • zero in the multi-modal capabilities of Scope
  • enjoy / schedule a private demo of Scope

If you really want to get down to business visit us in San Francisco, because your time is too precious to waste it elsewhere. To not miss out on it register here.

Eager to arrange an appointment at the eAWB360 event in the forehand?

To fix a date please call: (844) 474 - 3436 or mail: ketcham@riege.com

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No prattle in Seattle ​ https://www.riege.com/news/no-prattle-in-seattle/ Thu, 10 Aug 2017 16:00:00 +0200 Mark Ketcham https://www.riege.com/news/no-prattle-in-seattle/ No underdone solutions, no slipslop, no shallow promises. At the CNS eAWB360 in Seattle, Riege Software will open for you the gates of Scope – the Transport Management System that will pleasantly surprise you by creating the e-AWB automatically.

You will have the opportunity to

  • meet Riege staff and e-AWB experts
  • zero in the multi-modal capabilities of Scope
  • enjoy / schedule a private demo of Scope

If you really want to get down to business visit us in Seattle, because your time is too precious to waste it elsewhere. To not miss out on it register here.

Eager to arrange an appointment at the eAWB360 event in the forehand?

To fix a date please call: (844) 474 - 3436 or mail: ketcham@riege.com

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The curtain comes down on BTS' former TMS https://www.riege.com/news/the-curtain-comes-down-on-bts-former-tms/ Mon, 31 Jul 2017 16:29:00 +0200 Mark Ketcham https://www.riege.com/news/the-curtain-comes-down-on-bts-former-tms/ Behind The Scenes Worldwide Logistics (BTS), a leading provider of logistics services to the film, television, music and special events industries, selected Scope, the comprehensive transportation management software for freight forwarders provided by Riege Software. After reading in AfA’s quarterly publication FORWARD about the QuickBooks integration within Scope,  BTS Managing Partner RJay Rendon reached out to Riege for more information and a demonstration. Realizing that despite being partnered with a large, leading TMS provider, RJay was not able to find a way to send accounting data between his chosen operations software and his preferred accounting platform.

Behind The Scenes found themselves duplicating their accounting activities. The process was not beneficial to BTS and their employees. The integration of QuickBooks within Scope allows credit and payment data to flow seamlessly between operating software and accounting platform, reducing the amount of time and man-hours necessary to move cargo and manage the financial side of their business.

Scope not only integrates with QuickBooks, but a bevy of other platforms that enable our clients to check airline schedules, book shipments, submit e-Airwaybills and AES and seamlessly exchange that data with global partners through a variety of neutral platforms.

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SENATOR INTERNATIONAL accelerates to maximum speed with up to 20,000 customs declarations per month https://www.riege.com/news/senator-international-accelerates-to-maximum-speed-with-up-to-20000-customs-declarations-per-month/ Thu, 27 Jul 2017 18:42:00 +0200 Bennobo https://www.riege.com/news/senator-international-accelerates-to-maximum-speed-with-up-to-20000-customs-declarations-per-month/ SENATOR INTERNATIONAL is primarily specialized in international freight, shipping and logistics. The company's main focus is on air and sea freight, as well as logistics, packaging and customs services. With all the advantages of a mid-sized enterprise, SENATOR INTERNATIONAL comprises of a network of own offices as well as long-term reliable partners at approx. 250 locations worldwide. This worldwide network and numerous alliances guarantee attractive purchase options and make it possible to maintain an independent position in the market.

First class all along the line

Since its foundation in 1984 SENATOR INTERNATIONAL reports continuous growth, based on their philosophy of “First Class Global Logistics" as a standard for all thinking and doing, put into practice by the engagement and ambition of “First Class Global Experts”. Each individual at SENATOR INTERNATIONAL assures tailor-made transport solutions for each order. Next to skills and expertise, there is an undisputed focus on respect for the environment and responsibility for sustainability both of which are part of the “First Class Strategy” of SENATOR INTERNATIONAL.

Time and money

Dirk Bauerfeld, CIO at SENATOR INTERNATIONAL, provided the first personal contact. With his goal as a Global Player and among the Top 20 of air freight forwarders, he aimed to escalate his ”First Class Strategy” with a first class Software. He was in search of a solution which would accelerate processes while simultaneously provide maximum integration potential. In practice, he focused on customs declarations and bonded warehouse.

After the implementation of new logistics software it became evident that the customs interface of this solution wasn't satisfactory. The new system was unable to accelerate AES Exit procedures to the extent that the desired cost savings would take effect. Consequently, SENATOR INTERNATIONAL sounded the market and invited 3 software development companies to conduct a demo and propose their offers. Riege was one of these. As expected, the time frame was also tight.

Integration with high-speed

The first meeting took place in March 2016. Andreas Rohde and Dirk Heidenfelder of Riege discussed the challenging assignment with Dirk Bauerfeld, CIO at SENATOR INTERNATIONAL. A vital requirement was the integration of Scope to the existing logistics software, the goal was defined as significant savings in time within AES procedures. Here, the ability of Scope to enabling boundless communication proved its class. Provided with numerous integrations, designed for seamless connection to other systems and convincingly fast due to its One Time-Data-Entry concept, Scope qualified as the ideal solution to the problem, and was confirmed for phase 2 of the selection process.

Next Exit Scope

In the course of a second meeting, Riege Product Manager Dirk Heidenfelder, customs expert Astrid Hensgen and Branch Manager Riege Frankfurt Chris Savage demonstrated the full scope of Scope. With this demo they delivered the final proof that Scope would fulfill all defined requirements, the acceleration of AES procedures in particular. A new customs interface developed exclusively for Scope and designed to communicate perfectly with third party systems, permitted the connection to all required processes. Herein, Scope uses one integrative data format which is able to map all supported customs procedures. This innovative All-in-One integration will be expanded step by step to all customs procedures that Scope serves or will serve in the future. Currently in Germany, the Netherlands, Switzerland and the US.

Concurrently, operators at SENATOR INTERNATIONAL were convinced by the clearly arranged and easy to comprehend desktop which separates Scope from other systems at first glance, while designed to enhance the worklife of users. Intelligent transfer of data and logic operations reduce work steps to a minimum. Once logged-in, the dashboard provides all messages and details of declarations. Direct access to all documents is enabled without switch-over between declarations. Exit procedures allow multiple applications. Chris Savage remembers: “The point was not to make any mistake during the demo session. The fact that Scope would fulfill all required demands and impress with its user-friendliness, was clear to us.”

2 Teams like 1

The presentation succeeded. The decision was taken accordingly. The committee in charge voted with all in accord for Scope. This consent was continued in implementation phase. The teams from SENATOR INTERNATIONAL and Riege carried out the project with exemplary cooperation. So rapidly, even old hands were staggered. In fact, the time frame was undercut, and from day 1 SENATOR INTERNATIONAL was enabled to embed all necessary customs procedures in their logistics system. “The implementation of Scope for the ATLAS procedures proceeded without difficulty, the start was smooth. The high expectations we had have been fulfilled,” stated Bernd Lindenmayer, Managing Director at SENATOR INTERNATIONAL in appreciation and he continued, “I want to thank everybody involved in the project making this success possible – our own staff and at Riege.”

Numbers that count

The cross-system connectivity of Scope assures fast and secure exchange of data with customs authorities respective customs procedures. Since February 2017, SENATOR INTERNATIONAL generates up to 20,000 declarations from 300 work stations at 12 branches, saving several hours of time particularly on consol shipments at weekends. The investment in Scope payed off from the very beginning.

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A bit more here, a tad less there plus a good dose of chili https://www.riege.com/news/a-bit-more-here-a-tad-less-there-plus-a-good-dose-of-chili/ Mon, 24 Jul 2017 20:01:00 +0200 Sascha Plath https://www.riege.com/news/a-bit-more-here-a-tad-less-there-plus-a-good-dose-of-chili/ Adding new functions, enhancing existing features while simultaneously replacing dated processes with easy alternatives makes Scope faster and more effective. The latest release brings comprehensive features for our Mexican customers. All freshly packed and ready to serve, Scope users can enjoy improved shipment processing and cross-frontier customs declarations.

Forwarding

General

The filter for the shipment monitor has been improved. "Earliest / Actual Exception Time" is now available as a criterion.

Transport Orders – Button instead of action links

Instead of several action links, there is now one dedicated button which opens a selection list for the user to choose from. Additionally, the descriptions have been extended to explain each option more clearly.

Simple Shipments – Entry of Simple Shipments 'Road'

For Simple Shipments the entry for Road shipments has been enhanced. It is now possible to select a Buying Product in the shipment. Buying products need to be maintained in the corresponding partner data.

Air Freight – Validation in the FWB Address

Formerly only available in the AWB editor, the validation of the character entry (no more than 35 characters) is now available in the e-AWB (FWB) Address dialogue. If the address entered is too long, the user will be notified by a validation message.

Sea Freight – Enhancement of Container Delivery Order

There are now three different conveyance types available for a container delivery order. The user can choose between Road, Rail and Barge.

Finance

Sea Freight Tariff Import – Additional field available

The new additional field “Conveyance Type” has been added to the import function. These values will be allowed: Air, Rail, Road, Barge and Express.

Customs Germany

Scope ATLAS

To check adjustments, changes and improvements in Scope ATLAS please visit www.riege.com/de

Features for Mexico

Mexican Tax logic

Customers in Mexico now have the possibility in export and import shipments to mark the loading type as 'taxable' via check-box. This is implemented to comply with Mexican tax rules and prevents creation of a voucher if the partner has no valid tax ID.

Exchange rates

There will be an automatic download from the Bank of Mexico of the Mexican Peso (MXN) exchange rate for the following currencies: USD, CAN, JPY, EUR, GBP.

Outgoing invoices

An XML generation for outgoing invoices has been integrated within Scope (legally required in Mexico since 2016). The XML is named 'CDFI'. Scope supports both the actual version 3.2 as well as the next version 3.3 (as of July 2017).

Electronic seal for outgoing invoices

In Mexico, outgoing invoices must be (electronically) sealed by the tax authorities. Riege Software is currently developing a dedicated interface. Scope can now transmit and seal Mexican CFDI files, both in 3.2 and 3.3 format, as well as generate a valid Mexican pdf invoice.

For more detailed information and accompanying screenshots

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Millennials love Scope, and we love them back https://www.riege.com/news/millennials-love-scope-and-we-love-them-back/ Fri, 21 Jul 2017 10:53:00 +0200 Mark Ketcham https://www.riege.com/news/millennials-love-scope-and-we-love-them-back/ Depending upon who you talk to in the United States, some people say that the workforce has a millennial problem. Descriptors include words like “lazy”, “not engaged”, “distracted” and other negative terms.

In my experience working in a software company, we are constantly looking for talented developers, many of whom are recent graduates who are versed in current programming languages, platforms and techniques. The great thing about employing millennials is that the way they think about how to build and develop Scope means they’re translating those skills into how our users will interface with the product and what they want and need to do their jobs effectively.

Scope is intuitive.

If you follow our blog and follow me on LinkedIn, you saw our three part series that we posted prior to this year’s AirCargo 2017 conference in Orlando. One of those installments focused on how Scope appeals to operators. As the people on the hot-seat, entering the transactions, they’re the ones moving between screens without leaving Scope thanks to its many integrations. Being web-based, with a GUI interface, the system makes sense and makes it easy for them to do their jobs quickly and correctly.

Need Scope help? It is only a few clicks away.

With an “everything at their fingertips” mentality, millennials LOVE the fact that Scope has support baked right into our platform. Got questions how to do something? Try the built-in Wiki that has many of the answers.

Not finding your solution in our indexed documentation? Then instantly fire off a ticket to us from right where you are in Scope and expect it to be addressed and answered by our skilled support staff who have profound expertise in forwarding and logistics. Each country has a dedicated Riege support desk.

You only get one chance to make a first impression – and Scope has high user satisfaction.

Millennials are fickle consumers. Get them upset and they’re gone – usually forever. And, hey, we know that doing a job is work, otherwise it would be called “fun”. One of the things that we hear consistently from our clients is how happy they are with Scope. With an average client duration of over ten years, Riege is building software that people can feel effective and empowered,  and that gets the job done for both the user and for our corporate customer.

In our environments both company and customers, millennials are not only welcome – we love them.

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AirCargo 2017: A look back https://www.riege.com/news/aircargo-2017-review/ Mon, 10 Jul 2017 17:00:00 +0200 Mark Ketcham https://www.riege.com/news/aircargo-2017-review/ AirCargo 2017 was the most successful event that we have held to date in the Americas, and I want to personally thank each and every one of you who made it a success.

We had a tremendous amount of traffic at our booth and spoke with many of the attendees about Scope. It was very rewarding to have so many people know about Riege, whether from our email campaigns, social media outreach, pre-conference marketing or local efforts in Los Angeles, New York, Chicago and other cities. Many people remembered us from the CNS e-AWB tour last year and this year. There are three more e-AWB events still to come in 2017 in Seattle, San Francisco and Boston and we’re looking forward to seeing many of you face-to-face in your cities.

Scope is rapidly gaining traction and Americas client base is steadily growing. We are extremely proud of how U.S. forwarders seeking a multimodal TMS solution for their companies are increasingly considering Scope. In the second half of 2017 we anticipate having several major announcements where we introduce Riege’s newest Scope clients, many of whom are household names in the logistics industry.

Congratulations as well are in order to Lilia Figueroa from Sterling Transportation who was the winner of our drone giveaway. 

In summary, on behalf of Tobias Riege, Niels and myself, thank you again for visiting us at AirCargo 2017 and we look forward to seeing you in your own city or on a demo call very soon.

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Hack attack – Scope users keep calm and carry on https://www.riege.com/news/hack-attack-scope-users-keep-calm-and-carry-on/ Tue, 04 Jul 2017 16:00:00 +0200 Christian Riege https://www.riege.com/news/hack-attack-scope-users-keep-calm-and-carry-on/ They are called Golden Eye, WannaCry or Petya, the malware (also known as ransomware) that terrifies individuals and companies around the world like a recurring nightmare. Currently, a modified Petya trojan has struck, hitting two of our customers, but not us. Naturally, this raises the question: How secure is my data at Riege? 

First and foremost: Your data is safe. Now let's get into details.

These viruses solely attack Windows based systems, particularly if they have not been recently updated. This is because they exploit a security hole which Microsoft advises it has now patched but experts still warn against possible risks.

Scope environments are not affected because they run on Linux rather than Windows but regardless of this fact, we diligently apply all security patches supplied by our vendor.

But that's not all. While Scope is designed to avoid unauthorized entry of data, its environments are secured in multiple ways.

Traffic that takes place within our internal network is encrypted where necessary. In addition, even authorized user access to database servers is only enabled in READ mode. Changes can only be made by Scope itself or by our administrators, thus conforming to the four-eyes-principle.

In the most unlikely case that a so far unknown virus should find its way into our systems via an also unknown backdoor, our systems are constantly generating backups, building a wall and preventing malware penetration. Furthermore, backup data can only be retrieved in a PULL mode and backups are incrementally stored on external media, this means there is no way to maliciously encrypt this data via outside intrusion.

A final thought, what can our customers do to defend against attacks on their systems? First, they should make sure the latest official release of Java is installed and their Operating System (namely Windows) has the very latest updates issued by Microsoft. These security patches should also of course be applied to any internal security systems.

In the end, nothing is 100%. But we are close to it and if customers do their part, together we're even closer. We call it “Almost 100%”. Let's carry on.

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How long will you wait? https://www.riege.com/news/how-long-will-you-wait/ Tue, 27 Jun 2017 10:00:00 +0200 Benjamin Riege https://www.riege.com/news/how-long-will-you-wait/ The business media enthusiastically announce that e-AWB usage finally breaches the 50% mark. Finally? Yes, after 20 years of huffing and puffing and not much happening. Besides being paperless and the usual e-talk, what is the e-AWB actually good for if it doesn't accelerate your operations but rather slows them down?

New solutions have appeared, suggesting they are the cure but simply introduce new ills. Extra tools, extra effort, extra waiting time and soon saving paper becomes a waste of time.

Efficiency is demanded and it comes with a name: Scope.

Scope is a 100% complete solution, enabling the execution of shipments in a minute. What emerges is the e-AWB with no extra tools needed. With impressive additional benefits:

  • Scope knows if an airline or trade lane is 'e' and takes care of the 'e' on behalf of you. Keep calm, stay e-zy.
  • Scope will automatically update the shipment with departure and arrival events received from the airline. Know more, do less.

What else does Scope do? The usual – in an unusual smart way. Execution of shipments: considerably faster and more effectively by intuitive single-entry-of data. Embedded integration with third parties avoiding work-flow breaks and deviations. Thus Scope not only accelerates and assures higher quality of your operations, it avoids wasting time, money – and brain. Go faster forward instead of slowing down. It's e-time. At 100%.

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Come together – June 27th through 30th https://www.riege.com/news/come-together-june-27th-through-30th/ Fri, 23 Jun 2017 15:30:00 +0200 Mark Ketcham https://www.riege.com/news/come-together-june-27th-through-30th/ The World Cargo Alliance is the world’s largest independent network of freight forwarders. Next to their annual global event in Singapore which draws thousands of delegates from around the world, every other year, the WCA hosts a regional meeting, WCA Americas Regional Conference in Miami.

This year, the event is being held next week from June 27th through 30th and Riege will be in attendance. As a company with a global footprint, Riege has many clients who are members of one or more of the WCA networks. Riege has also created an integration with WCA’s Worldwide Information Network, or WIN, platform that allows Riege users to send shipment messages to partner agents using a different platform seamlessly. Of course, with a global installation base and available in more than thirteen languages, Scope is the preferred time-saving transportation management system for freight forwarders worldwide.

While in Miami, you can schedule time to meet with me using the conference app’s one-to-one meeting scheduler. It would be a pleasure to schedule a meeting and private demonstration of Scope. Even better, hear in person from your fellow WCA members why Scope saves them time and money, enabling people, platforms and commerce worldwide.

You can also schedule time with me by filling in the form on the event page.

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Meet us in México City https://www.riege.com/news/meet-us-in-méxico-city/ Thu, 22 Jun 2017 14:00:00 +0200 Niels Schellingerhout https://www.riege.com/news/meet-us-in-méxico-city/ Visit Riege Software at CWA Expo Carga, one of the most important and most exciting events for freight forwarders in Latin America on June 27 - 29, 2017 at Centro Citibanamex in Mexico City.

Meet Niels Schellingerhout, Head of Business Development Mexico, to talk about Scope, and its numerous integrations enabling seamless exchange of data with all relevant participants and third party providers within the supply chain.

Use this opportunity to discuss your logistics needs, and your desire for an integrated, future-proof software solution maximising business by putting people first.

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Time and money https://www.riege.com/news/time-and-money/ Tue, 20 Jun 2017 10:00:00 +0200 Chris Savage https://www.riege.com/news/time-and-money/ Aiming to escalate its First Class Strategy, SENATOR INTERNATIONAL was in search of a solution which would accelerate customs procedure while simultaneously provide a maximum potential of integration.

Focus was on a solution for customs declarations and bonded warehouse. After the implementation of new logistics software it emerged that the customs interface of this solution wasn't satisfactory.

Input requirement was the integration of Scope to the existing logistics software, the goal was defined as significant savings in time, and therefore money, within AES procedures.

In the course of impressive demonstrations, the Riege customs team presented the full scope of Scope, and delivered proof that Scope would fulfill all defined requirements, the acceleration of AES procedures in particular. As a result of long lasting cooperation between Riege and freight forwarders, Scope meets the demands of the forwarding industry more than other systems in the market, and provides the ability to seamlessly integrate with third party systems:

  • A new customs interface developed exclusively for Scope enables SENATOR INTERNATIONAL to embed all necessary customs procedures in their logistics system right from day 1
  • Herein, Scope uses one integrative data format which is able to map all supported customs procedures
  • This innovative All-in-One integration will be expanded step by step to all customs procedures that Scope serves and will serve in the future. Currently in Germany, the Netherlands, Switzerland and the US

Operators at SENATOR INTERNATIONAL were convinced by the clearly arranged and easy to comprehend desktop which separates Scope from other systems at first sight, and which is designed to enhance the worklife of users.

The presentation succeeded. The decision was taken accordingly. The committee in charge voted all in accord for Scope by Riege.

This statement proves we are on the right path with Scope, and beyond this, it testifies that our teams not only understand our customers requirements but execute them immaculately. So rapidly, even old hands were staggered by the extent to which the original time frame was undercut.

Since February 2017, SENATOR INTERNATIONAL generates up to 20,000 declarations from 300 work stations at 12 branches, saving several hours of time particularly on consol shipments at weekends.

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Riege announces QuickBooks integration for Scope https://www.riege.com/news/riege-announces-quickbooks-integration-for-scope/ Fri, 16 Jun 2017 19:00:00 +0200 Mark Ketcham https://www.riege.com/news/riege-announces-quickbooks-integration-for-scope/ Scope is the preferred multimodal cloud-based software solution for freight forwarders and now it integrates even more easily with QuickBooks. The background web services of Scope seamlessly connects its integrated finance with QuickBooks Premier and Enterprise products, transmitting accounts payable and receivable data seamlessly between the two platforms.

Forwarders can complete all customer facing invoicing and vendor bill entry from within Scope. Customer and vendor names, addresses and credit limits move back and forth between platforms. Duplicate entry by forwarding users and accounting departments are a thing of the past. Invoices can be sent by paper, email or EDI, all from within Scope.

Open balances per debtor can be imported from QuickBooks back into Scope. This way Scope is able to do credit control. With the statement module Scope can even send statements to the debtors. The advantage of sending from Scope instead of the accounting package is that outgoing invoices can be attached as PDFs to the statements.

QuickBooks support for online payments by credit card and EFT means that payments made to balances in QuickBooks adjust available credit limits in Scope, keeping freight flowing for operations. For air forwarders, Scope incorporates automated CASS integration.

When working with foreign currencies in QuickBooks, Scope will book in foreign currencies with the exchange rates as maintained in Scope. If no foreign currencies are used in QuickBooks, Scope will interface everything in USD.

Scope users can request this feature be enabled by just opening a support ticket. If you are interested in learning more about this, feel free to contact Riege today.

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Why business owners love Scope https://www.riege.com/news/why-business-owners-love-scope/ Thu, 01 Jun 2017 22:29:00 +0200 Mark Ketcham https://www.riege.com/news/why-business-owners-love-scope/ Scope is the TMS that everyone loves and we know everyone needs and uses Scope differently.

  • If you're an operations person, you want to sail through those files to get as much work done as quickly and easily as possible. 
  • If you're a supervisor or manager, you want to be sure that your teams are getting things done on schedule and in compliance.
  • If you're the business owner, then you want to ensure that everything happens profitably while measuring performance, monitoring growth and that the cash flow remains positive.

We say that Scope supports people, platforms and commerce. In this final installment, we'll look at how we meet those three demands for business owners, the people ultimately responsible for the health of the company and who must make important decisions for everyone who works for them in the organization.

AirCargo 2017 is this weekend in Orlando - we hope to see you there. Riege will have a full complement of leadership from North America and Germany. I'll be there along with Tobias Riege, our President, Benjamin Riege, our Director of Marketing and Niels Schellingerhout, Sales Director, Mexico. You'll want to stop by booth 418 to say hello and drop your business card for a chance to win a DJI Phantom 3 drone. If you've not already scheduled a demo, be sure to do so. You'll receive a free Tile bluetooth tracker.

When companies commit to make the switch to Scope, the first step is to create an implementation plan. This involves people, both at the business and Riege. Our project management and support system through a transition is unparalleled in the industry and managed with in-house Riege employees who support our products worldwide. Extensive project management, gap analysis and development teams all work together to ensure a well managed and successful transition. Any company that makes light of this Herculean effort or doesn't have extensive experience during this important time puts your business at risk.

As the pricing model for software has changed from buying a product outright and installing and maintaining it on local hardware, smaller and more nimble specialty offerings have appeared. This allows business owners to select the best platforms for their businesses; a more a la carte style of shopping. But make no mistake, these smaller, best-in-class platforms must work together seamlessly and not add additional work that negates their benefit. We have built Scope with the knowledge and understanding that the power of collaboration in our industry is critical for success.

For companies to remain in business, they require capital to survive and grow. Transacting commerce is profitable only when costs are in line with expenses. Riege offers companies sustainable pricing. We have learned over our thirty-five years in business that our pricing model allows us to remain a profitable privately held company that gives us revenue to provide outstanding customer service and new feature development to our global base of users. The longer our customers use Scope, the more the per file transaction cost goes down thanks to employee efficiency and the ability to match staffing levels to demand and workloads.

At Riege, our company culture and larger goals go beyond exclusively profitability. We strive to operate and grow a company that is successful, all while providing an excellent product/service to customers and a warm and inviting workplace that cherishes and develops creativity and contribution. We look forward to seeing old friends and making new ones in Orlando this weekend.

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SENATOR INTERNATIONAL counts on Scope by Riege for customs clearance https://www.riege.com/news/senator-international-counts-on-scope-by-riege-for-customs-clearance/ Wed, 31 May 2017 00:00:00 +0200 Bennobo https://www.riege.com/news/senator-international-counts-on-scope-by-riege-for-customs-clearance/ Meerbusch, Germany – Aiming to escalate its “First Class Strategy” SENATOR INTERNATIONAL was in search of a solution which would accelerate processes. In practice, the goal was defined as significant savings in time, and therefore money, within AES procedures.

Scope succeeded meeting all defined requirements. The decision at SENATOR INTERNATIONAL was taken accordingly. “The implementation of Scope for the ATLAS procedures proceeded without difficulty, the start was smooth. Our high expectations have been fulfilled,” says Berndt Lindenmayer, Managing Director at SENATOR INTERNATIONAL. Johannes Riege, Founder and Chairman of Riege Software paid his compliments: “Core of the implementation process was the seamless change over from the existing system to Scope. Scope is designed for procedures like this, and our teams are accordingly trained. The result tells the tale. I really wish to express my gratefulness to SENATOR INTERNATIONAL for the trust they placed in us.”

Core of the solution is a new customs interface developed exclusively for Scope and designed to communicate perfectly with third party systems, and permitted connection to all required processes. Herein, Scope uses one integrative data format which is able to map all supported customs procedures. This innovative All-in-One integration will be expanded step by step to all customs procedures that Scope serves and will serve in the future. Currently in Germany, the Netherlands, Switzerland and the US.

Concurrently, operators at SENATOR INTERNATIONAL were convinced by the clearly arranged and easy to comprehend desktop which separates Scope from other systems at first glance, while designed to enhance the worklife of users.

Since February 2017, SENATOR INTERNATIONAL generates up to 20,000 declarations from 300 work stations at 12 branches, saving several hours of time particularly on consol shipments at weekends.

About SENATOR INTERNATIONAL

SENATOR INTERNATIONAL is primarily specialized in international freight, shipping and logistics. The company's main focus is on air and sea freight, as well as logistics, packaging and customs services. With all the advantages of a mid-sized enterprise, SENATOR INTERNATIONAL comprises of a network of own offices as well as long-term reliable partners at over 250 locations worldwide.

Since its foundation in 1984 SENATOR INTERNATIONAL reports continuous growth, based on their philosophy of “First Class Global Logistics" as a standard for all thinking and doing, put into practice by the engagement and ambition of “First Class Global Experts”. Next to skills and expertise, there is an undisputed focus on respect for the environment and responsibility for sustainability both of which are part of the “First Class Strategy” of SENATOR INTERNATIONAL.

About Riege Software

Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established 1985, the privately-owned company provides products and services to more than 300 customers worldwide. Headquartered in Germany, Riege maintains branches in Europe, Asia and the Americas.

The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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Why managers and supervisors love Scope https://www.riege.com/news/why-managers-and-supervisors-love-scope/ Wed, 24 May 2017 17:00:00 +0200 Mark Ketcham https://www.riege.com/news/why-managers-and-supervisors-love-scope/ Scope is the TMS that everyone loves and we know everyone needs and uses Scope differently. 

  • If you're an operations person, you want to sail through those files to get as much work done as quickly and easily as possible. 
  • If you're a supervisor or manager, you want to be sure that your teams are getting things done on schedule and in compliance.
  • If you're the business owner, then you want to ensure that everything happens profitably while measuring performance, monitoring growth and that the cash flow remains positive. 

With this in mind and with two more weeks until you can meet us and schedule a demo in person at AirCargo 2017, we wanted to look at the features and functionality of Scope that each group is most interested in. We say that Scope supports people, platforms and commerce. In this installment, we'll look at how we meet those three demands for managers and supervisors, sitting between the key constituencies of users and business owners.

Managers can quickly and easily monitor the progress and productivity of their users. Whether making sure that telework employees are meeting their required number of hours or ensuring that problem shipments that are stuck can be pushed free to continue their journey through the supply chain, managers and supervisors love the ability to monitor the people and shipments they are responsible for.

Productivity and accuracy of information are important for managers. Wrong information leads to wrong decision making through the shipment process. Wrong decisions mean a loss of revenue, either through storage, delay or misrouting. Scope is connected to dozens of systems that automate the decision-making with the most accurate information. Bad information leads to bad outcomes, and Scope's technology integrations minimizes that risk.

Commerce is about being responsible for the company's financial health and making decisions with the most accurate information. That's why Scope is integrated with accounting packages like QuickBooks. Invoicing done in Scope moves to QuickBooks and updates customer accounts and credit limits are updated in near real-time. From QuickBooks, payments are posted, helping managers with their decision making and knowing whether or not they need to hold a shipment (or shipments) pending payment or if they are able to perform work on behalf of a client.

In our final installment next week, we'll look at the reasons that business owners love and choose Scope.

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Why operators love Scope's features and functionality. https://www.riege.com/news/three-reasons-operators-love-using-scope-tms/ Tue, 16 May 2017 23:44:00 +0200 Mark Ketcham https://www.riege.com/news/three-reasons-operators-love-using-scope-tms/ Scope is the TMS that everyone loves and we know everyone needs and uses scope differently. 

  • If you're an operations person, you want to sail through those files to get as much work done as quickly and easily as possible. 
  • If you're a supervisor or manager, you want to be sure that your teams are getting things done on schedule and in compliance.
  • If you're the business owner, then you want to ensure that everything happens profitably while measuring performance, monitoring growth and that the cash flow remains positive. 

With this in mind and with three weeks before you can meet us and schedule a demo in person at AirCargo 2017, we wanted to look at the features and functionality of Scope that each group is most interested in. We say that Scope supports People, Platforms and Commerce. In this installment, we'll look at how we meet those three demands for the people using our system to book, create, bill and move shipments.

In the "People" category, Scope makes it simple to move files between users within one office or many offices. From opening the file to issuing documents, sending it to destination for deconsolidation and invoicing on either, end, Scope is extremely flexible.

Our users love the platforms that Scope is connected with. All users have that web browser open with dozens of tabs full of resources. Tabbing back and forth between those resources and a shipment is time-consuming and confusing. Scope has baked in airline schedules, eAWB and ACE transmission and more. Stay in the file, finish the file, move on to the next thing.

Scope is about commerce, and we know that our users benefit when they can do work for customers whose balances are current and credit is in-line. Scope helps operations people by advising current balances, payments and whether or not a client has exceeded their credit limit. They can spend their time on the cargo that is allowed to move, not with things that their accounting departments and managers need to address.

Next week, we'll look at Scope and the benefits to managers and supervisors.

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CNS Partnership Conference 2017 Summary https://www.riege.com/news/cns-partnership-conference-2017-summary/ Wed, 10 May 2017 10:00:00 +0200 Mark Ketcham https://www.riege.com/news/cns-partnership-conference-2017-summary/ Last week in Orlando, Florida, CNS held their annual partnership conference. I was in attendance along with Johannes Riege, our founder. This week he's back in Munich with the rest of the team attending the transport logistic 2017 conference and our new booth is on display. Follow @riegesoftware on Instagram for pictures from the booth and the event.

The CNS Partnership Conference is a unique event, drawing global airlines and their top forwarding customers to sit down and discuss service and execute contracts for global space commitments from the United States. If the JOC's annual TPM (Trans-Pacific Maritime) Conference were a little closer to the annual May 1 signing date for eastbound contracts, this would be a great parallel. However, one of the major differences in modalities is that air cargo shippers do not execute contracts the way ocean Beneficial Cargo Owners, or BCOs, do in the maritime environment.

At CNS, we have a chance to meet at network with clients, partners and the airlines with whom we work. Riege has deep integrations and partnerships with many of the major names in technology that provide data transmission or information services for forwarders. It's part of our philosophy of "People, Partners, Commerce." Our partners give Riege customers the chance to do more natively within Scope, our TMS that powers forwarder offices around the world. The airlines in attendance are many of the world's leading participants and drivers of eAWB wherever possible.

eAWB is a challenging environment, and one where Riege has spent considerable time and effort. Despite the "global" requirements of eAWB, each airline implements the solution slightly differently from their competitors. This means that Riege, working with many of our technology partners, has developed custom solutions to ensure that our users can put an airwaybill into Scope once and we do the heavy lifting of ensuring the transmitted data is accepted by the named airline who is moving the cargo.

With the CNS Partnership Conference in the books, here in North America we're drawing our attention next to AirCargo 2017, an event that draws airlines, forwarders, truckers, airports and other service providers throughout the air cargo supply chain. We are the conference's website sponsor, and companies who schedule a demo with us before the conference will have a chance to be entered in a drawing for a Visa gift card. 

AirCargo is jointly presented by four Associations, including the Airforwarders Association, of which Riege are Platinum members. We are committed to working with air forwarders and through our participation in the CNS eAWB tour last year (there's another one coming in 2017 - stay tuned) and our membership in the AfA, air forwarders can do so much more with Scope than their existing TMS.

Riege will be well represented at AirCargo with a booth and no less than four of our team members in attendance. For more information and to register, be sure to check out the AirCargo Conference website and we'll see you back in Orlando in just a few weeks.

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Riege presents new highlights at transport logistic 2017 https://www.riege.com/news/riege-presents-new-highlights-at-transport-logistic-2017/ Tue, 09 May 2017 14:26:00 +0200 Bennobo https://www.riege.com/news/riege-presents-new-highlights-at-transport-logistic-2017/ Meerbusch, Germany – At the transport logistic fair 2017 in Munich Riege stakes its claim as leading provider of innovative software and services for freight forwarders, handling agents and airlines.

One and only. Riege unifies customs in a One-for-All Integration.

While other providers acquire companies to meet the demands of their customers, Riege takes the innovative path and develops customs solutions inhouse. The Scope One-for-All integration unifies the customs procedures of all countries where Scope is operational or will become operational in the future. Currently, this applies to Germany, the Netherlands, Switzerland and the USA. But Scopes integration abilities do not end there, the Scope customs platform can additionally, seamlessly integrate with the TMS systems of third party providers.

Contract work. Riege develops Order Management System.

Commissioned by Berkman Forwarding based in the Netherlands, Riege was required to automate the booking procedures between the forwarder's headquarters in Rotterdam-Barendrecht and subsidiaries in China, Vietnam and India as well as agents in South-East Asia. Berkman is now able to process all operations seamlessly out of Scope.

Evolution No.9. Riege announces go-live of Scope 9.2.

A few days after transport logistic ends, the new Scope 9.2 release will go live. This is the 2nd major release in 2017, on schedule for Riege to meet its promise of 4 major releases per year. As always, users look forward to new functions and improvements designated to simplify procedures within their daily routine.

Better data, lower cost. Riege strengthens Airline Messaging.

Scope can communicate with all existing Cargo Community Systems. Consequently, Riege has evolved innovative ways for airline messaging to extend its business areas. The greatest advantage for prospective airline partners is significantly higher data quality accompanied by lower cost.

America part two. Riege goes to Mexico.

With a successfully established subsidiary in the USA, Riege is expanding in the Americas and has now entered the Mexican market. Only 2 months after opening an office in Santiago de Querétaro in the heart of Mexico, Riege announces the first customer, Welldex Logistics, the freight forwarding branch of the Mexican customs broker with 11 subsidiaries in Mexico and 2 in the USA.

Party part two. Wednesday, May 10, 2017 from 6:00 pm.

As a follow-up to the successful 30th anniversary party in 2015, Riege offers invitations to an after-work-party in 2017. A perfect opportunity to meet colleagues and network with cool drinks and delicious snacks.

About Riege Software

Riege Software International is a leading provider of smart software solutions and services for the cargo industry. Established 1985, the privately-owned company provides products and services to more than 300 customers worldwide. Headquartered in Germany, Riege maintains branches in Europe, Asia and North America.

The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Ocean Freight, Customs and Handling. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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Welldex Logistics declares Scope well-done https://www.riege.com/news/welldex-logistics-declares-scope-well-done/ Tue, 09 May 2017 07:00:00 +0200 Niels Schellingerhout https://www.riege.com/news/welldex-logistics-declares-scope-well-done/ A customs broker by origin with 11 offices in Mexico, 2 in the USA and more than 90 years in the market, Welldex Logistics has recently branched out into freight forwarding.

In their own words, the Veracruz based freight forwarder chose Scope to take their business to the next level, taking special account of all the advantages presented by cloud based (SaaS) software, and the numerous integrations Riege is developing according to Mexican law and business requirements:

  • Mexican Tax logic is already implemented. Welldex Logistics is ready to invoice directly out of Scope.
  • The implementation of daily automatic download of exchange rates to Mexican Peso from the Banco de México is finished.
  • The integration of the popular Mexican accounting system CONTPAQi will be running with Scope 9.2 which ships in June 2017.
  • The development of a feature to validate Mexican tax IDs (RFC) is in progress.
  • Connection to Mexican SAT (Servicio de Administración Tributaria) to register AMS filings is under evaluation.  

Starting with about 15 users, Welldex Logistics expects to expand its freight forwarding business rapidly.

Providing first class services with a passionate team and some really smart tools, will drive Welldex to their goals. Supported by a no less passionate Riege team:

With a spirit like this, all expectations shall come true. Bienvenido on the smart side.

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Welldex Logistics signs contract for Transport Management System made in Germany https://www.riege.com/news/welldex-logistics-signs-contract-for-transport-management-system-made-in-germany/ Tue, 09 May 2017 00:00:00 +0200 Bennobo https://www.riege.com/news/welldex-logistics-signs-contract-for-transport-management-system-made-in-germany/ Meerbusch, Germany – Just 2 months after opening their Mexico office, Riege Software wins Welldex Logistics who will use Scope, the smart Transport Management System.

In their own words, the Veracruz based freight forwarder made the decision to go with Scope and propel their business to the next level, taking advantage of all the benefits of a cloud based (SaaS) software system and the numerous integrations Riege is developing according to Mexican law and business requirements:

  • Mexican Tax logic is already implemented. Welldex Logistics is ready to invoice directly out of Scope.
  • The implementation of daily automatic download of exchange rates to Mexican Peso from the Banco de México is finished.
  • The integration of the popular Mexican accounting system CONTPAQi will be running with Scope 9.2 which ships in June this year.
  • The development of a feature to validate Mexican tax IDs (RFC) is in progress.
  • Connection to Mexican SAT (Servicio de Administración Tributaria) to register AMS filings is under evaluation.

A customs broker by origin with 11 offices in Mexico, 2 in the USA and more than 90 years in the market, Welldex Logistics has recently branched out into freight forwarding. Starting off with about 15 Scope users, Welldex Logistics expects to expand its freight forwarding business rapidly. “Compounding our local and global know-how with a smart software made in Germany will be a solid foundation to conquer the market,” says Enrique Hinojosa Herrera, Business Development Manager at Welldex Logistics.

Providing first class services with a passionate team and a smart tool will drive Welldex Logistics to its goals. Supported by a no less passionate Riege team in Mexico. Niels Schellingerhout, Head of Business Development Mexico bei Riege Software faces the challenge: “A contract is only the beginning. Now it's time to get our hands dirty and provide a smooth and seamless implementation to enable operations as fast as Scope itself.”

At Riege Mexiko, Mr. Schellingerhout provides personal contact for customers and prospects in Mexico, his colleague Javier De Velasco Oriol, provides the local support. Based in Santiago de Querétaro, in the heart of Mexico, they will assure all the quality services Riege Software stands for worldwide.

About Welldex Logistics

As a leading provider of logistics services, Welldex Logistics efficiently supports the international trade business with competitive prices. They deliver excellent, timely and reliable services, focusing on the total satisfaction of customers' needs.

Deep-rooted in Mexico, it is the company's aim to continue to be recognized as a productive, respectable, honest, solid and safe entity that promotes economic and social development of both the community and country.

About Riege Software

Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established 1985, the privately-owned company provides products and services to more than 300 customers worldwide. Headquartered in Germany, Riege maintains branches in Europe, Asia and the Americas.

The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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Customs procedures of the world, unite! https://www.riege.com/news/customs-procedures-of-the-world-unite/ Mon, 08 May 2017 08:00:00 +0200 Dirk Heidenfelder https://www.riege.com/news/customs-procedures-of-the-world-unite/ While other vendors gather crowds of companies to cobble together the tools demanded by customers, Riege takes the correct and innovative route, building these integrations directly into Scope.

That's why over the last year, Scope Customs has opened its doors and arms to embrace 3rd party logistics applications, delivering unified customs integration. An efficiency revolution done the right way.

The Scope One-for-All integration unifies all available customs procedures in all countries. Currently in Germany, the Netherlands, Switzerland and the US.This gives Scope users the opportunity to

  • deliver a full set of data to the receiving customs process
  • integrate one country after another
  • expand the customs services within each country

All procedures are done without worries about data content and integrity. With this advanced integration, Scope users enjoy the benefits of

  • no retyping of existing data hence reduction of errors
  • improved workflow hence faster and more reliable response times
  • immediate information about exceptions (interrupting the flow of goods) hence enabling prompt action for customers.

The new Scope Customs integration has passed its baptism of fire with a seamless go-live for a new customer, creating customs declarations directly from the forwarding module.

Commercially, the integration offers fair pricing and little maintenance which leads to predictable, calculable costs, while the benefits of improved processes and expanded possibilities far outweigh these costs.

So if you want to change things for the better don't go to the barricades. Carry out a laid-back and relaxed customs revolution.

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Three key technologies for forwarders to monitor in the future https://www.riege.com/news/three-key-technologies-for-forwarders-to-monitor-in-the-future/ Fri, 28 Apr 2017 06:00:00 +0200 Mark Ketcham https://www.riege.com/news/three-key-technologies-for-forwarders-to-monitor-in-the-future/ Moore’s Law states that computing power doubles every eighteen months. While Moore’s Law appears to be slowing down, bumping up against limitations in material development, manufacturing and the laws of physics, technology in other areas continues to advance at breakneck speed.

As someone who has been in the technology side of logistics since the early 90’s but around air cargo all my life (my father worked in IT at Flying Tigers), I’ve seen more than my fair share of technology change over time. From computers the size of rooms to, well…computers that now fit on our wrists.

While we can get lost in the day-to-day operations of our business, I think it is important to realize that there are a few areas where increasing computing power and more powerful, collaborative software are going to come together and change the landscape of how we handle cargo in the future.

Before delving into the three things that we have identified, I would be remiss to not call attention to the increasing appearance and discussion of AI, or Artificial Intelligence. Certainly one of the most visible representations of this to date is IB&M’s Watson who is helping consumers and businesses alike solve problems as simple as their taxes or more complex issues that require analyzing business intelligence and helping companies make key financial decisions on investments and infrastructure planning.

Information sharing and collaboration through blockchain.

Blockchain is the technology which underpins the internet currency known as Bitcoin. In my travels, I’ve now actually seen some retail locations that take payment via Bitcoin. The simplest description of blockchain is that multiple parties to a transaction can contribute information about a transaction while maintaining control and verifying the authenticity of what they are providing. More importantly, the data cannot be changed by any other party other than whomever provided it initially. This means that forwarders can receive notification of a shipment, create the air waybill and other documents and electronically contribute that information to a “file” that will then be added to by the airline with status messages and by a Customs broker and trucker at the receiving end all the way through proof of delivery. This has the potential to bring additional transparency and visibility through the supply chain while securing the information that is contributed from adulteration by someone other than an authorized party to the transaction.

Payments between partners and across borders will accelerate dramatically.

Think of how long credit card payments or wire transfers take to complete. The time is measured in days, and somebody is sitting on the money between the time it leaves your account and arrives at the recipient. The European Union is looking to reduce that to seconds, ensuring that funds are directly sent between the two transacting parties with no delays or time for someone to use that money for their own financial float purposes. What if we could instantaneously and securely be paid for our work, or if we have cargo held up for payment of charges like freight or handling or breakdown or storage, we could immediately secure its release by rapidly sending money to the party who is owed? There are payment platforms offering these guarantee services to facilitate shipments now, and it will only expand as time goes on.

Augmented reality and virtual reality aren’t only for gamers.

Strap a pair of goggles powered by a smartphone to your face and listen to the comments you’ll draw from the audience. But there are legitimate business uses for technology such as this. Imagine being half a world away from your agent and helping them determine how best to load a ULD or charter aircraft. Imagine wearing a pair of augmented reality glasses or goggles that will project information about a shipment into your field of vision and how especially helpful this could be for things like proper hazardous materials compatibility or loading. The more a shipment can tell us about itself without having to refer to paperwork or other sources, the more efficient we can be in handling it quickly, effectively and ensuring the customer’s expectations being met or exceeded while also provided the user additional productivity and overall job satisfaction.

Riege is focused intently on researching and deploying the most viable current technologies for our clients. Our Scope product for forwarders enables collaboration, visibility and communication between stakeholders in the supply chain. We know that our customers ultimately want to provide the best possible service to their shippers and deliver technology and solutions that help them compete and win business from multinational competitors and integrators alike.   

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The stand to stay https://www.riege.com/news/the-stand-to-stay/ Thu, 06 Apr 2017 06:29:00 +0200 Benjamin Riege https://www.riege.com/news/the-stand-to-stay/ Come and see us to get in touch and up to date. Explore the latest state of the art in logistics software. Enjoy our well-liked stand party on Wednesday from 5:00 pm.

What else can you expect? Your personal Scope demo conducted by the Riege Sales & Support team, and a relaxed talk to the Riege management – if you wish to. After all, there is no more to see, no way further to go. Between May, 9th to 12th. We're looking forward to welcoming you. 

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Scope Keeps You Connected https://www.riege.com/news/scope-keeps-you-connected/ Wed, 05 Apr 2017 22:09:00 +0200 Mark Ketcham https://www.riege.com/news/scope-keeps-you-connected/ Scope, our global TMS that offers multi-lingual service and support in Europe, Asia and the Americas, is a success because we have chosen to create partnerships and integrations that connect or integrate seamlessly with our product.

The development of technology is not unlike one of those games on a video board at a sporting event where people choose a character in a race and cheer for them to win. They are always jostling for position and sometimes the character in last place suddenly finishes first with a burst of speed at the end.

Because of the tremendous number of different companies and businesses in logistics, they each have technology that is modern or slightly older that requires someone to find a way to connect them to everyone else.

Within Scope, we have partnered with companies who connect to airline and sailing schedules, send messages to and from carriers and let our customers share their data with non-Scope agents or business partners around the world.

Champ, OAG, SITA, Ocean Insights, Cargosmart, GT Nexus, Inttra, Cargonaut and portbase are just a handful of the vendors that we have integrated into Scope where our customers can remain in a transaction, access key data to make a booking or transmit documents and finish all within the same file flow.

We also know that at Riege, we’re not accountants and many of our customers are using third party accounting solutions for not only their operations, but other parts of their business as well. This is why we have integrations with accounting packages such as Abacus, Exact, Sage and Quickbooks where customer data, credit status/limits, accounts payable/receivables and invoices can seamlessly and without human intervention move back and forth, saving valuable time and employee overhead in a department that doesn’t generate revenue; accounting.

Riege continues to evaluate technology platforms and providers to bring solutions to Scope customers around the world. If you have a suggestion for an integration partner or would like to see how our integrations and partnerships function within Scope, contact us for more information.

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The Flying Dutchman https://www.riege.com/news/the-flying-dutchman/ Tue, 21 Mar 2017 11:13:00 +0100 Henk Boorsma https://www.riege.com/news/the-flying-dutchman/ Recognized for storming sea operations, the true import of the legendary Flying Dutchman finally has been revealed. Berkman Forwarding speed up their operations with Scope by Riege.

Initially, Berkman Forwarding was looking for an Order Management System (OMS) that could automate booking processes between their office in the Netherlands and their offices in China, Vietnam and India as well as their agents in other Asian countries like Indonesia, Taiwan, South Korea, Malaysia and Japan, to name a few.

What they needed was a system in which both Berkman Forwarding and their partners could perform all daily operations. Until that point, these operations were done solely via Email and excel sheets and were not entered into a system up until a booking was actually placed with a Liner Agent and shipped on board.

Riege was ready to deliver the OMS, but not without Scope owing to our own claim assuring the best performance possible – without compromise.

After an impressive demo of the overall scopes of Scope and a precise demand analysis by Johannes Riege, Berkman Forwarding were convinced to purchase both the required OMS and Scope.

The solution was designated to fulfill their demands completely — ocean bound but flying like an eagle. With flying colors they boarded Scope. All the other options seemed mostly ghostly.

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Size doesn’t matter – except for the software https://www.riege.com/news/size-doesnt-matter-except-for-the-software/ Wed, 15 Mar 2017 10:46:00 +0100 Andreas Rohde https://www.riege.com/news/size-doesnt-matter-except-for-the-software/ Kras-Logistics understand themselves as a logistics service provider and put this into practice daily. The industry standard guidelines for a quality management are widely exceeded by their own requirements. Profound expertise, ambitious engagement and regular staff training are the keys to their success.

Each customer and every order is deemed of utmost importance. Whether shipments are large or small, they’re all treated the same way – reliably, efficiently and on time. That’s what has made Kras-Logistics big.

So Kras-Logistics needed a new software system, an innovative smart solution that met the company’s demands for a long-term, future-proof transport management system, to handle their worldwide business but not costing the earth. The solution for these requirements was Scope by Riege.

Scope is a cloud based application (SaaS) and this allows it to continuously advance, driven by improvements and enhancements added to a permanent set of vital features. This combination ensures unrestricted state-of-the art technology. 4 major and numerous minor updates per year guarantee that Scope is both programmed for the future and has a future.

The Kras-Logistics team had explicit requirements and Scope hits all of these high-notes:

  • integrated notification processes (Pre-Alerts)
  • automated invoicing processes
  • simple clearing of customs declaration
  • integrated air cargo security checking
  • smooth communication with airlines (e-freight)

A point that factors heavily in favor of Scope is its cloud based mobility. The work-day at Kras-Logistics never ends, the focus of their business activity is the shipment of aircraft parts. They are specialized in AOG (Aircraft On Ground) shipments and these are handled 24/7 by Kras-Logistics staff, meeting the highest level of uncompromising professionalism. Orders are taken at any time and anywhere, day or night which is where Scope’s mobility becomes crucial.

14 users at Kras-Logistics branch Frankfurt work successfully with both Scope Air Freight and Scope Customs. Migration is in planning stage for the Russian and UK branch.

As a sign of their growing success, Kras-Logistics will move into their own new offices in November 2017. This is a case where size does matter for Kras-Logistics.

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Evolution No. 9 https://www.riege.com/news/evolution-no-9/ Tue, 14 Mar 2017 10:22:00 +0100 Sascha Plath https://www.riege.com/news/evolution-no-9/ One giant leap. Scope 9.0 provides numerous improvements and enhancements covering the scopes of freight forwarding, customs, finance and administration.

Forwarding

Safer shipment cancellation via pop-up.

Cancelling a shipment now causes a pop-up. Cancellation reasons can be defined as category “Cancel order” via Maintenance > Reasons.

Air Freight

Import consolidated shipments via CSV Import.

In the module Import-Master, it is now possible to import manifests via “Import CSV”. This reduces the manual effort to add individual HAWB shipment details to a minimum or it even eliminates entry completely.

New design for AWB-Editor.

The rating lines in particular are modeled more closely to the awb-formula. HS Codes can be edited in the text line again.

Sea Freight

Transmisson of Vermas Messages.

The Vermas message (which contains the VGM-Information) can now be sent separately for master and single  shipment/FCL single shipments. The connected portals are: INTTRA / GT-Nexus / Cargosmart.

Capture multiple BHT and AES per commodity line.

BHT orders can now be created with AES - AND - BHT customs details at the line level.

Adaptation from the DUX registration according to the Zapp-Newsletter 35.

According to the Zapp-Newsletter 35 the registration “DUX” changes on march 2017. Additionally two exceptions for registration “MIT” are removed on the 01.01.2017.

Finance

Activity Type per Cost Center.

With Scope 9.0 a Cost Center can be assigned to an activity type. The Cost Center can be respective to the Shipment Type, the Customer, or for a rendered service, for example the customs clearance by another branch.

Group internal accounting.

Scope 8.6 introduced Intercompany-Billing. There are now 3 options: 1. Select the order for the opposite party myself. 2. Have the order selected by the opposite party. 3. Do not create the automatic accounts payable for the opposite party.

Reduction of the Basis-Types in calculation.

Basis-Types for the calculation from Airfreight (AF) and Seafreight (OF) orders are limited as followed: 1. AF Buying – only Chargeable weight. 2. OF Buying – container type, number of containers and W/M. 3. AF and OF Selling – same basis as per buying tariffs, additional “amount charge type (cost)”.

Differentiation of tariffs FCL / LCL.

Sea Tariffs can now be differentiated between FCL and LCL Buying/Selling.

General

Import customs clearance simplified with freight amounts on the General tab.

Air and sea freight Import shipments are extended with new fields on the General tab: This simplifies the customs clearance of shipments.

Enhancement of Shipment overview.

The shipment overview has been extended with the following fields: ETD, ETA, ATD, ATA, Customer Partner (the party who according to the incoterm is flagged as the Customer), and “Is / Is not - Shipper, Consignee or Agent”.

UN/Locode for transport order.

Tariffs can now be defined for fixed routes on transport orders. Departure / Destination UN/Locodes of Pickup / Unloading are used for this. Each screen for transportation orders is extended with UN/Locode fields.

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Cope with the big boys https://www.riege.com/news/cope-with-the-big-boys/ Tue, 14 Feb 2017 16:08:00 +0100 Christian Riege https://www.riege.com/news/cope-with-the-big-boys/ There is a well-worn belief within the forwarding industry that smaller companies cannot possibly compete with the big boys of the business because they simply cannot afford the hugely overpriced Transport Management Systems deployed by global players. These systems claim to be integrated, efficient and comprehensive, thus justifying their enormous expense.

Anyone pushing this myth has most certainly only one goal in mind – either to keep the competition down or to stop you from thinking big. But don’t believe it, there is a true and affordable solution that exists and is within reach. The name is Scope.

Scope is the comprehensive TMS that delivers state-of-the-art features and functions so innovative they add up to a significantly smarter solution. And Scope – by the way – creates the e-AWB automatically with the completion of a shipment, without extra effort or cost.

Sounds a bit as if it fell from nowhere out of the sky? Well yes, it may look like that but check-out the good things it brings:

Cloud

Unlike any other logistics software, Scope lives up to its slogan “Innovation in Logistics”.

Scope is exclusively available as Software as a Service (SaaS) delivered through the safe, secure Riege cloud, an industry standard, presumably only to us since 2008 when the first Scope customer went live, and long before public awareness of the cloud permeated the market place.

Next to simply making use of advanced technology, there are multitudinous advantages to Scope in the cloud. Bringing high-end technology to operations without burdening your wallet for incalculably large one time investments. There are reasonable monthly fees, Riege ensured resilience and on demand scalability, these make Scope even smarter. And because it is a cross-platform you can run Scope on macOS, Windows or Linux.

Trivia on the brink: You can run Scope between and above the clouds, via WiFi on a plane 35,000 feet above ground, literally from anywhere else like the hotspot on your phone. Its connectivity is boundless and not even the sky is the limit.

Competitiveness

Since users only pay per use of services, even small and medium size forwarders can afford this comprehensive, big solution which inexplicably bears the price tag of a small one. We are pretty proud to say that in this regard, Scope makes a substantial contribution to the democratization of the forwarding industry.

Even as a small forwarder you can get the same tools being used by much larger companies and compete on their turf. This pitches you into a realm where you generate your advantages via the business practices you develop around this tool. Your TMS becomes the driver of your business rather than a dead-weight.

Benefits

Innovation is an ongoing process within Scope. This means day-to-day refresh of all master data such as taxes, location codes, customs code lists and integrated data transfer from third party suppliers.

Numerous integrations ensure seamless connectivity to your many partners and participants in the supply chain; the airlines, ocean carriers, customs authorities and compliance check databases.

Fast and effective execution of shipments combined with direct connections to third party suppliers results in automatic cost savings and competitive advantage.

Given its functional completeness, Scope is also remarkably low-maintenance. It comes with professional online support which can be effortlessly activated by the customer. Additional internal investment in IT is not required, users and management can concentrate 100% on core business and not “computer issues”.

Ease

Contrary to other vendors in the market, you do not need a large project-team or hordes of consultants to implement Scope. Our skilled and experienced team has successfully managed larger-scale projects smoothly with little interference in daily routines.

To read the full story of constructive collaboration between Riege and a client leading to the flawless implementation of Scope see Streck Transport and C.H. Robinson case studies.

ROI

Last but not least is the question of ROI which is really eye-popping in comparison to increased spend where no TMS is deployed. ARC Advisory Group conducted a survey and found that even an average TMS reduced overall freight spend by about 5% to 10% while they assumed that without a TMS the spend would have increased from 5% to 10% or more, since this would require purely manual processes for planning and execution.

Since Scope is not an average TMS but the likely smartest solution around, a ROI above 10% is to be expected combined with the assumed 10% spending increase without a TMS, adds up to an impressive 20% in total difference. Who wants to miss out on that?

Deal

To get Scope is as easy as Scope is itself. Simply contact sales@riege.com. You will get a great tool and a big deal.

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High-flyer https://www.riege.com/news/high-flyer/ Fri, 10 Feb 2017 16:12:00 +0100 Mark Ketcham https://www.riege.com/news/high-flyer/ As you know, Scope works from the cloud, but did you know Scope works flawlessly even above the clouds? This is the full story:

A Scope user on his way from Europe to the USA connected his Laptop to the aircraft’s WiFi 35,000 feet above ground to check his Scope operations in-flight. He had to share bandwidth with a plane-load of passengers, and so he was dubious this was going to work since many of his fellow flyers were already on their devices and online.

Maybe Scope would not even connect or if it did performance would be unstable, they were after all speeding along at over 500 m.p.h. To his great surprise and joy, it worked. Scope performed perfectly, no different to sitting in his office on the ground. He could check his operations and even execute tasks.

“Scope not only gives wings to my operations”, he reported later on with a wink to us, “it’s a high-flyer in the truest sense of the word.”

So what does this mean for you as a freight forwarder? Get Scope. If you haven’t got it yet, it’s high time.

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See you in Singapore https://www.riege.com/news/see-you-in-singapore/ Wed, 25 Jan 2017 22:07:00 +0100 Johannes Riege https://www.riege.com/news/see-you-in-singapore/ Save the date for one of the most important and most exciting events for freight forwarders all over the world on February 7-10, 2017 at the Suntec Singapore International Convention and Exhibition Centre.

“Thanks to the unprecedented opportunities to build new relationships and strengthen existing ties, the conference is firmly established as the most productive business-generating platform of the year…and the 2017 conference will offer even greater avenues for you to develop new partnerships and secure more business.”
― WCA First (Source: website)

As a WCA vendor for innovative IT solutions, Riege Software International will not only attend the conference but provide members the opportunity to discuss their logistics needs, and their desire for smarter and future-proof software solutions.

President Johannes Riege will be available as well as Mark Ketcham, VP, The Americas and Hong Kong based Managing Director, Asia Pacific Patrick Ling.

“You are cordially invited to experience Scope, most likely the smartest Transport Management System which automatically creates e-AWBs on completion of each shipment. See live how impressively fast Scope connects to WIN directly with no delays. Curious? We are looking forward to giving you a One-on-One meeting for a profound personal insight.”
― Johannes Riege, Chairman

What else can we say? Feel free to schedule now. See you in Singapore.

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Lubricating Innovation https://www.riege.com/news/lubricating-innovation/ Tue, 03 Jan 2017 09:20:00 +0100 Christian Riege https://www.riege.com/news/lubricating-innovation/ As you know, Scope is smart and getting smarter by the day because it is a growing body of continuous improvements. Great new ideas are often presented by users themselves whose suggestions are frequently incorporated, making the application even more innovative and useful.

That's exactly what happened, when the "Enhanced Notification" feature was introduced with the release of Scope 8.4.

Not long after launch, Kasra Ferasat of American Export Lines approached us with some useful hints for improved functionality of this feature which he generally described as:

“Great feature to help reduce emails!!!”

His excitement is genuine since he has been an avid Scope user dating back to March 2014:

“During the first demo, we were impressed by how simple and straight forward the user interface and processing of shipments was within Scope.”

This excitement continues whenever he tries a new feature like the ability to assign a shipment from one operator to another, but he felt that when this action occurred the notification needed to be a little bit “louder”. He came up with a couple of ideas to lubricate the engine for even more better performance. Kasra's argument was convincing:

“If there are any unread messages in the notifications bar, the notification button should be a bright color, even when you are not hovering over it. The sooner you notice, the faster you know – and accomplish your work.”

Kasra simply created some improvement tickets, and we immediately executed one of them, and another followed shorty after. The others are still "on ice", but should see the light of day any time now.  With the latest release due in a few weeks, users will feel a definite step-up in speed powered in part by smart ideas from customers, differentiating Scope from any slower, unsmart solution.

So all you potential providers of ideas, feel encouraged and motivated. Even a noob can add lube. We always are delighted to receive your insights and ideas. As you've just learned, a good idea can be transferred easily and speedily into Scope – faster than you get most pesky engines running.

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More than words https://www.riege.com/news/more-than-words/ Fri, 23 Dec 2016 15:20:00 +0100 Benjamin Riege https://www.riege.com/news/more-than-words/ Looking back on 2016, we see another year of drama and catastrophes. And we are not talking business and the economy. We talk about war and violence, hate and repression, doom and death, all of them exceeding our imagination, and unbelievably, this is happening in the 21st century.

Yes, some of our businesses might have been affected in one way or another, but most of us are doing well and prosper in stark contrast to the many who suffer from losses – losses of livelihood or even worse, loss of physical well-being or even life.

We keep asking ourselves, are we utterly helpless just because all this misfortune happens outside of our daily experience and beyond our borders? The answer is NO! Just because most of our legal entities are Ltd. doesn’t mean our options are entirely limited.

You will not change the world, but if you take a look around the world you inhabit, your family and friends, your colleagues or even a stranger in the street, you’ll find lots of opportunity to change some things, little things, for the better.

For love and peace, search your own hearts first. Make Xmas more than words. Make words come alive, bring the spirit to life – and share it with as many as possible.

If you are looking to contribute on a broader scope, you can do it here; we do:

www.christian-liebig-foundation.com

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Scope 8.6 – Whiz at numbers https://www.riege.com/news/scope-8-6-whiz-at-numbers/ Tue, 20 Dec 2016 14:39:00 +0100 Sascha Plath https://www.riege.com/news/scope-8-6-whiz-at-numbers/ Count on the best: Top Features in Scope 8.6 support and enable a multitude of calculations in Forwarding and Finance.

Forwarding

Net rate search now also available in Sea Freight.

As in Scope Air Freight, the net rate search is now also provided in Scope Sea Freight. After entry of search criteria the results for net rates are displayed as well as the surcharges.

Consolidation of bookings into shipments.

One or more bookings can be added to a shipment or may be removed. Shipment data will be adjusted automatically.

Finance

Jobcosting definable through activity type.

While recording the activity type you can determine which cost should be billed to any selected party.

Variable cost center in title bar.

The cost center is now displayed in the title bar. The standard cost center for the type of shipment is set by default, but can be replaced by any other.

Notes now available in Scope Connect.

If a shipment in Scope is tagged with the notation “Web”, it will be visible in Scope Connect by just clicking the shipment.

Global summary of costs and earnings.

In addition to the local records, costs and earnings can be viewed in the shipment overview on a global scale. Individual branches can be added or removed.

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Q: How many QAs do you execute for Scope? A: More than 20,000 per Release! https://www.riege.com/news/q-how-many-qas-do-you-execute-for-scope-a-more-than-20-000-per-release/ Tue, 11 Oct 2016 16:08:00 +0200 Sascha Plath https://www.riege.com/news/q-how-many-qas-do-you-execute-for-scope-a-more-than-20-000-per-release/ One of our top priorities is such a big issue for us that we write it in capital letters: QA – Quality Assurance. With each enhancement and change in Scope we execute some 20,000 (or to be exact: 20,392) automated test runs and these increase with every new release. This is not some casual process, at Riege it’s a rule.

But if that’s not enough; our specialized support staff for Air, Ocean, Handling and Customs conduct an impressive number of manually operated tests. Based on various and diverse scenarios, each new Scope release is tested with physical data entry to ensure smooth sequence of operations. (QC – Quality Control). At the same time, this procedure checks the execution of required or intended changes and enhancements within Scope.

And that’s still not everything. Before a new version goes live, it is installed on each customer’s individual test system, so the customer may check it for themselves that operation is faultless. This step safeguards against unexpected and undesired problems occurring during daily operations.

Yet long before any of these activities get underway, a set of mandatory steps need to occur. For each and every change or enhancement a ticket will be opened and will not be closed until the entire QA / QC procedure is completed. The full details of the testing process will be logged in this ticket. This preserves a history of all test results for all Scope releases.

The bottom line is that, all innovations will be recorded in the changelog and documented in the official Scope manual. New top features are comprehensively described with in-depth explanations. Video tutorials demonstrate their practical usage. Training and workshops can be be conducted on request to ensure complete understanding of these innovations and their implications for administration.

Our insistence on these intensive Quality Assurance and Quality Control programs, combines to deliver an exceptional product that differentiates Scope from other systems and makes it even smarter.

Scope QA + QC at a glance:

  • Over 20,000 automated test runs during each assembly phase
  • Manualy executed release checks in step with actual practice
  • Creation and adjustment of documentation and changelogs
  • Detailed explanations and creation of video tutorials for top features
  • Provision of training and workshops

Interested in QA at our HQ in Düsseldorf? Apply now.

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Scope 8.4 – Freedom of choice https://www.riege.com/news/scope-8-4-freedom-of-choice/ Thu, 08 Sep 2016 14:28:00 +0200 Sascha Plath https://www.riege.com/news/scope-8-4-freedom-of-choice/ The Top Features of Scope 8.4 allow to set important parameters such as filters and choices by the user himself. Synchronistically, automated alternatives to manual import functions have been added or optimized.

General

  • Note function with shipment transfer to other user

Forwarding

  • User administration of airline products
  • AWB print improvement

Finance

  • Import of ZIP-zones for ZIP-Schemas
  • Improvement of shipment overview
  • New appliance “OB & Credit Limit Import”
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With Scope 8.4 Riege banks on self-determination and alternative automation https://www.riege.com/news/with-scope-8-4-riege-banks-on-self-determination-and-alternative-automation/ Tue, 06 Sep 2016 00:00:00 +0200 Bennobo https://www.riege.com/news/with-scope-8-4-riege-banks-on-self-determination-and-alternative-automation/ MEERBUSCH, Germany — September 6, 2016 — Scope by Riege Software International is the innovative software for Air, Ocean, Customs and Handling. With immediate effect, version 8.4 is available with a multitude of distinguished additions and improvements. As always, center stage is taken by new top features.

Star attractions in Scope 8.4 enable users to set important parameters for themselves by adding new filters and making use of additional options. Conversly, manual import functions have been enhanced with new or improved automated alternatives.

User administration of airline products

Service offers by airlines often include numerous products which are neither needed nor used in day-to-day practice. Automated import of airline products provides every possible service. The user is then presented with a myriad of unclear options, resulting in confusion and wasted time.

By implementing manual pre-selection, the user is can choose precisely which products will be used on a daily basis. These products are then readily available to all users during shipment creation via mouse click or drag-and-drop.

Improvement of shipment overview

New Intelligent filter functions expand the range of possible shipment searches, offering precise overview and analytics of shipments based on weights and volumes.

Import of ZIP-zones for ZIP- plans

Zip-zones can be used as a calculation factor when defining tariffs. The standard manual entry of zip zones is upgraded with automated import of zip zones. Entire zip zone spreadsheets can be imported and assigned to user-defined zip-plans, saving time and ensuring accuracy.

Additional top features in Scope 8.4



A note function enables information and instructions to be transmitted to another user when handing over shipments. AWB prints can be selected before editing and sharing with third parties. The overview “Open Balance & credit limit” is now available as a self-contained appliance. Import can be carried out manually or via interface. Any errors generated while importing data are clearly displayed.

Christian Riege, commenting on the new release, “With these new top features we succeeded in making Scope even smarter. We consciously focused on two aspects: user controlled configuration of individual requirements or preferences, and automation of input to reduce failure. Both are designed to speed up activities and simplify day-to-day business”. Christian further noted, “ Once again we did justice to our claim of making working processes more efficient and work life appreciably easier.”

About Riege Software International

Riege Software International is a leading provider of smart software solutions and services for the cargo industry. Established 1985, the privately-owned company provides products and services to more than 300 customers worldwide. Headquartered in Germany, Riege maintains branches in Europe, Asia and North America.

The company’s brand is Scope, a smart, innovative Transport Management System for Air Freight, Ocean Freight, Customs and Handling. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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SaaP – Software as a Partnership https://www.riege.com/news/saap-software-as-a-partnership/ Wed, 31 Aug 2016 15:18:00 +0200 Rita Schmidt https://www.riege.com/news/saap-software-as-a-partnership/ Determining which new Transport Management System to buy is a long, arduous process of establishing criteria, comparing systems, evaluating their performance, identifying compatibility with individual demands, flexibility of adjustments and overall features.

But one fundamental criteria is regularly omitted when it should be a paramount feature – customer support. Customer support should be far more than simply the usual after-sales service by the software provider. Customer support is an essential component to fully leverage the potential offered by an advanced, innovative system that is designed to drive progress and move the customer forward. Utilizing, indeed capitalizing, on the possibilities of a new system is the impetus for change in the first place. The desire for greater efficiency while simultaneously increasing services and options for existing customers and enticing new prospects.

Roll-out of new software is accompanied by intensive staff training, following this there is a period of acclimatization and development of improved routines to streamline day-to-day operations. But this is only the beginning. The implementation of new software must be regarded as an investment not just a change. The goal is to achieve growth and increase profitability, a race to get return on investment in the shortest period of time and ensure a company’s successful future. First rate support is crucial to reaching these goals.

Support is not a feature in itself, and should not be considered a simplistic process of bug-fixes and troubleshooting. Software support is not like servicing a vehicle where a quick trip to the garage for some replacement parts and a little lube make all the difference. Support, as we understand it, is an ongoing process of presence, contact and interaction with the customer, enriched by depth of forwarding expertise which makes support a real key feature. Any vendor not offering this kind of service clearly has a shallow, trouble-prone solution.

10 examples of the quality support provided for Scope

  1. Following initial training, online video training is provided to clarify and answer specific questions regarding individual usage.
  2. A test system is installed to enable new users to become familiar with Scope prior to access to live operations. The system is also available for demonstration of new features as well as problem solving.

  3. With 4 major and several minor updates Scope delivers up to 12 releases per year. A resilient QA (Quality Assurance) is conducted for each new release.

  4. Configuration support for complex subjects like tariff maintenance or customization of individual documents accelerates progress and eases usage.

  5. Since Scope is continuously improved and enhanced, users are regularly informed about new features and changes by release notes and top feature videos.

  6. Support tickets are treated in the shortest amount of time possible. Regularly confirmed by customers.

  7. Support staff are forwarding experts and not technicians. They speak the language our customers speak and understand. They perceive themselves to be connectors between users and developers rather than company representatives.

  8. Substantial expertise and long experience is constantly updated with further education, for example aviation safety. This assures competence in current forwarding issues.
  9. Customer calls are a regular component of customer care, not only for on-site resolution of problems but to deepen customer insights of more efficient Scope usage.

  10. Long-standing, loyal staff guarantee continuity in collaboration. A customer has always direct access to their established contact person, skipping receptionists or call centers.

Final conclusion before final decision

Support as a product key feature that turns a business relationship into a real partnership. This is why depth of support and quality of support should be considered from the very beginning, prior to software acquisition. Making a decision without thorough analysis of the quality of support is the first step in the wrong direction. It can take months for poor support to fully manifest itself and result in years trapped in an unpleasant solution, risking financial loss and business stagnation. When the time comes to make up your mind, think of software as a long-term partnership.

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Sandwiches & Software https://www.riege.com/news/sandwiches-software/ Wed, 24 Aug 2016 15:12:00 +0200 Mark Ketcham https://www.riege.com/news/sandwiches-software/ Hungry for more information? Fed up with half-baked solutions? In Grand Ballroom A we’ll serve you scrumptious snacks and feed your mind and body with eupeptic[1] information on Scope – the Transport Management System that creates e-AWB automatically. You will have the opportunity to

  • meet Riege staff and e-AWB experts
  • talk to satisfied Scope customers
  • zero in the multi-modal capabilities of Scope
  • be pleasantly surprised by automated e-AWB creation
  • just relax doing nothing at all

We will be glad to satisfy your hunger for food and lore. In Grand Ballroom A at the Sheraton Gateway, just a few steps away. Come on in – and enjoy.

[1] Eupeptic (yo͞oˈpeptik), adjective: of or having good digestion or a consequent air of healthy good spirits.

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Keep Georgia on your mind https://www.riege.com/news/keep-georgia-on-your-mind/ Tue, 23 Aug 2016 15:12:00 +0200 Mark Ketcham https://www.riege.com/news/keep-georgia-on-your-mind/ As you know

The e-AWB promoted by IATA is based on the electronic FWB and delivers:

  • Lower Cost
  • Less Paper
  • Fewer Errors
  • Fewer Delays
  • More Efficiency
  • More Connectivity

Good to know, but Riege solutions have provided these e-AWB benefits since 1995.

What you need to know

A web search will show there are numerous e-AWB tools available. These are an assortment of plug-ins, web portals and standalone solutions, but none of them provide an integrated efficient solution.

But such a solution exists – Scope by Riege. Running resiliently since 2006, Scope is an integrated Transport Management System of which the e-AWB was an essential part right from the beginning. This is also true for its predecessor Procars, enabled to do e-AWB since 1995.

No more questions – just one answer

Going for the e-AWB and finding it makes yet more work? That’s out of question. With Scope, you don’t even have to think about the e-AWB. It’s there.

The true solution

Scope is the comprehensive Transport Management System for air, ocean, ground transportation and handling as well as customs. Creating an electronic airway bill automatically with the completion of a shipment, Scope is appreciated and relied upon by 4.000+ users in 24 countries around the world.

Shape your future and switch to 100% e-AWB without any deviation. Don’t go for just second best. Go for Scope – Innovation in Logistics.

Experience Scope live

Eager to experience Scope in a live presentation? See me on August 16th in Atlanta at the eAWB360 event. To fix a date please call: (844) 474 - 3436 or mail: ketcham@riege.com

Get in the mood now!

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Eventually events for real! https://www.riege.com/news/eventually-events-for-real/ Tue, 23 Aug 2016 15:03:00 +0200 Tobias Riege https://www.riege.com/news/eventually-events-for-real/ For a long time missing tracking data meant that seafreight shipments effectively disappeared for a week or two once the vessel departed origin port. This radio silence was particularly acute from the importers point of view since it limited reliable planning due to the complete uncertainty about the true position of the freight. Managing the sea freight supply chain has never been smooth and efficient due to this gulf of uncertainty.

Recent cooperation between Riege Software International and Ocean Insights enables Scope, Riege’s innovative Software for logistics, to put an end to missing sea freight tracking events. Ocean Insights collects shipment tracking data from ocean carriers and other systems, and this enables them to provide accurate tracking data for shipments.

An interface to Ocean Insights connects Scope to their container tracking system, acquiring tracking data for shipments import agents may not be able to get from the export agent – with no extra effort involved: When a sea freight shipment is created in Scope, a search will be initiated using the master bill or carrier booking number. These details are sent to Ocean Insights as a query.

Once matched to a shipment in the Ocean Insights database, Ocean Insights will feed any previously stored events and ongoing events back to Scope. These events are mapped to milestones in Scope tracking plans and can then be used to initiate and complete milestones. The resulting tracking and monitoring information is available in both Scope and Scope Connect.

So for Scope users, there is no more missing information on sea freight events. Cast off!

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Scope 8.2 – The new acceleration formula https://www.riege.com/news/scope-8-2-the-new-acceleration-formula/ Tue, 23 Aug 2016 14:53:00 +0200 Sascha Plath https://www.riege.com/news/scope-8-2-the-new-acceleration-formula/ The Top Features of Scope 8.2 comply with rules, shorten processes, improve evaluations. Thus they deliver reliably faster more desired results.

Forwarding

  • VGM registration according to new SOLAS rule
  • Specific selection from OAG-Flightschedule
  • Templates for RFS-Flights
  • SITA improvements

Finance

  • New base in tariffs
  • Extension for partner turnover report
  • Exchange Rate updates
  • Manual entry of evaluation basis

NL Customs

  • AGS Partner positioning and defaulting
  • New PD fields on Customs Partner
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Missing sea freight tracking data successfully circumnavigated https://www.riege.com/news/missing-sea-freight-tracking-data-successfully-circumnavigated/ Fri, 12 Aug 2016 00:00:00 +0200 Bennobo https://www.riege.com/news/missing-sea-freight-tracking-data-successfully-circumnavigated/ Meerbusch, Germany – For a long time missing tracking data meant that sea freight shipments effectively disappeared for a week or two once the vessel departed origin port. This radio silence was particularly acute from the importers point of view since it limited reliable planning due to the complete uncertainty about the true position of the freight. Managing the seafreight supply chain has never been smooth and efficient due to this gulf of uncertainty.

Recent cooperation between Riege Software International and Ocean Insights enables Scope, Riege’s innovative Software for logistics, to put an end to missing sea freight tracking events.

Ocean Insights collects shipment tracking data from Ocean carriers and other systems, and this enables them to provide accurate tracking data for shipments.

An interface from Scope now connects to the Ocean Insights container tracking system. This delivers shipment tracking data which import agents may not be able to get from the export agent.

Delays in the ETA, vessel changes and non-notified detentions due to missing information have always been imponderables that have prevented determining the exact status of a shipment, and these are now eliminated. Identification of events by accurate real-time information enables process participants to take action immediately. But even trouble-free transits can be handled more efficiently because reliable pre-arrival-messages confirm conditions to trigger and complete milestones in good time.

Looked at in this light, the docking of Scope in Ocean Insights is also a milestone, optimizing sea freight supply chain management. In future, Scope users plugged in to Ocean Insights will elegantly circumnavigate missing tracking data and deliver reliable planning for sea freight.

About Ocean Insights

Ocean Insights was founded in Hong Kong in 2012. With offices in India and Germany, the Ocean Insights Team is today operating on global scale, providing data and intelligence for the logistics industry to improve visibility and transparency in ocean freight.

Ocean Insights combines container liner schedules and carriers’ container tracking information with neutral AIS vessel tracking data, allowing customers to plan and monitor operations on a level never experienced before.

About Riege Software International

Riege Software International is a leading provider of smart software solutions for the cargo industry. Established 1985, the family-owned company provides products and services to more than 300 customers worldwide. Riege employs over 80 staff at headquarters in Germany and branches in Europe, Asia and North America.

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Scope secures safety at sea pronto https://www.riege.com/news/scope-secures-safety-at-sea-pronto/ Tue, 14 Jun 2016 00:13:00 +0200 Rita Schmidt https://www.riege.com/news/scope-secures-safety-at-sea-pronto/ On July 1, 2016, the new SOLAS rule for Verified Gross Mass (VGM) of containers will come into force. Although there is a three-month grace period, Scope will be VGM ready and on time with its 8.2 release. Secure processing of orders and safety aboard vessels at sea ranks above all else.

Entry of all necessary data is provided in the container editor. By default, the Gross Weight (Container Tax-Weight plus Loaded Weight) will be recognized as the VGM. Date of weighing is equal to the date of entry. The operator in charge will be identified as the responsible person. All information can be edited should the responsible person or data need to be changed.

When ready, the VGM information will be transmitted via DAKOSY within the B/L, or via INTTRA, GT-Nexus and CargoSmart within B/L instructions. The VGM details are also printed on the B/L instruction or the B/L itself for those shipping lines that are not accessible via an interface.

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Keep cool! https://www.riege.com/news/keep-cool/ Fri, 10 Jun 2016 08:00:00 +0200 Christian Riege https://www.riege.com/news/keep-cool/ Scope is smart and getting smarter every day because it is a continuously growing body of improvements. Great new ideas are frequently presented by users themselves, but as good as an idea may be, often it cannot be implemented immediately. Consequently, some of those volunteer inventors feel we have cold shouldered them. Nothing could be further from the truth! Good ideas do not get lost, even if they are not immediately implemented in Scope. We just put them on ice for some very good reasons you may like to know about:

  • Our continuous work on Scope makes great demands on our human resources. We extend and improve Scope in diurnal rhythm. The effort involved regularly turns out to be larger than generally assumed. Visible results tend to be just the tip of the iceberg. The actual labor involved is seldom measured in either hours or days but more often in weeks.
  • We have to prioritize: Continuous further development of Scope demands necessary bug-fixes and user-specific extensions like interfaces, and the huge share of working hours which these demand cannot be underestimated. Then there are paid for orders which take absolute priority as our customers do not expect us to keep them waiting.
  • We are above all, uncompromisingly true to our quality standards. Nothing will be knocked off in a hurry or as an after-thought. That wouldn’t be a good idea at all.

For these and other reasons we have to put some really good ideas on ice. But think of this as keeping them fresh, not trashed but waiting for their day in the sun. All good ideas are collected and chilled. Periodically they are checked and rated. Finally, an internal project team decides which idea will be implemented at what time. This may take a while, but one fine day they will appear, and then not only those who provided good ideas but all users of Scope will benefit and agree: “It was worth waiting for.” Until then, just keep cool.

So all you potential providers of ideas, do not lose heart. On the contrary! We always are delighted to receive their insights and ideas. Once in awhile a good idea can be transferred easily and speedily into Scope and when we get this opportunity, good ideas are implemented faster than ice melting in the sun.

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Ho! Done! Time to unsaddle https://www.riege.com/news/ho-done-time-to-unsaddle/ Fri, 03 Jun 2016 15:51:00 +0200 Christian Riege https://www.riege.com/news/ho-done-time-to-unsaddle/ Some rides are not as smooth as expected. We thought we had finalized Scope 8.0, but quickly realized the beast still needed taming. Our team worked hard on this release, we were ambitious and engaged but some customers were confronted with something best described as a bucking bronco. The good news is that we finally broke our mustang.

I would like to take this opportunity to thank the entire Riege team involved in efforts that delivered final success.

Most importantly, I feel obliged to thank and honor our customers who took the first rough ride. Their professionalism and extensive feedback made possible the realtime resolution of these unexpected problems.

Cheers to all of you. Now take a little time to relax. You all deserve a rest from this temporary bump in our ride.

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Don’t go for just gold. Go for platinum! https://www.riege.com/news/dont-go-for-just-gold-go-for-platinum/ Wed, 01 Jun 2016 02:25:00 +0200 Mark Ketcham https://www.riege.com/news/dont-go-for-just-gold-go-for-platinum/ In our continued dedication to the freight forwarding community, we at Riege Software International are delighted to update our membership with the Airforwarders Association (AfA) to platinum sponsorship.

“It’s not for the decoration and the honors, it’s to show our deep commitment to AfA and our fellow forwarder members.”
– Johannes Riege, CEO and Founder, Riege Software International
“The Airforwarders Association is proud to welcome Riege Software International as its newest Platinum member. We have come to know their team’s fine product offerings to our industry and appreciate Riege’s ongoing commitment to our organization and its members.”
– Brandon Fried, Executive Director, Airforwarders Association

To celebrate this graduation together with our forwarder members within AfA, we decided to make you an offer that deserves to be called unique – a first class e-AWB TMS at a price you would expect to pay for one of those cattle class products.

In an effort to change the long-standing industry impasse where small forwarders cannot afford first class technology and solutions, Riege feels obliged to change the game and provide small forwarders with a full featured platinum solution which we call Scope and we will do it at an affordable flat rate.

Scope is the innovative multi-modal TMS solution that will provide integration with your air carriers (e-AWB & e-freight), ocean carriers, agents, customers and US Customs (CBP). This is the sole solution that will equip you with first class technology at a cost you can’t afford to miss. You provide platinum services. Now do yourself and your customers a favor, get a platinum TMS.

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Rise high in Phoenix https://www.riege.com/news/rise-high-in-phoenix/ Fri, 27 May 2016 14:00:00 +0200 Mark Ketcham https://www.riege.com/news/rise-high-in-phoenix/ We are proud to announce that Riege Software International will attend the AirCargo 2016 Conference in Phoenix, AZ, from June 8-10. We will be a Bronze & Golf Breakfast sponsor of the event. 

Riege is changing the game and the conversation about e-AWB and TMS technology and its affordability for small forwarders. We are giving them a way to compete using world class technology for less than their companies monthly cell phone bill. So no longer it has to be discussed whether there is an affordable way for small forwarders to manage their entire multimodal forwarding business – Multi-Modal (Air, Sea, Truck), Documents, Finance, Web tracking, Airline/Ocean carrier, US Customs Integration and do e-AWB/e-freight. Now there is an affordable way and it is the game changer "Scope", from Riege.

As a special delicacy you can experience a demonstration of the impressive Scope system, the multi-modal TMS with integrated e-AWB. Scope will lift you to higher altitudes and empower you to easily manage and track your entire business cycle – from quotes to delivery – while satisfying US customs regulatory requirements, including completely paperless processing.

Experience Scope – the smarter, sharper, stronger TMS that outshines others by

  • Intuitive entries and meaningful summaries
  • Appealing desktop and efficient workflow
  • Convincing performance and impressive results

To benefit from this game changing promotion book a flight to Phoenix and get a ride to the future. I am looking forward to meeting you there. Please call me directly (844) 474-3436 for a personal appointment.

Have a pleasant flight.

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Simple is outrageously hard https://www.riege.com/news/simple-is-outrageously-hard/ Mon, 09 May 2016 10:58:00 +0200 Christian Riege https://www.riege.com/news/simple-is-outrageously-hard/ It is said that it’s the simple things which make life comfortable. While at first sight this proposition sounds like the priggish rediscovery of a luxurious habit of modern modesty – cabbage instead of caviar, at least for the crowd – you may easily detect an element of truth in it: Whoever makes it his business to find a simple solution to a problem instead of creating a complex puzzle of hopefully corresponding partial solutions has a hard row to plow. Although pleading and searching for simple solutions doesn’t necessarily make one’s life easy. On the contrary. Simple is outrageously hard, it frequently costs a lot of blood, sweat and tears – and needs an incredible amount of persistence.

Looking at our business, an appropriate example of how to solve fundamental problems the simple way instead of making use of complex structures, is the invention of the wheel (and before that the hammer and chisel). The wheel has made human life more agreeable and easier by simplifying the movement of goods from A to B. But it was a long and winding road to get there since a variety of conventional and established but simultaneously laborious and lavish procedures already existed and needed to be overcome. And more than a few people earnestly tried to improve these old-fashioned techniques rather than looking for superior and simpler solutions.

“If I had asked people what they wanted, they would have said faster
 horses.”
Henry Ford

The point is to improve and facilitate the future, and to discard things which have become outdated and do not have any future at all. Complexity can be nothing more than the sum of numerous components which in practice have proven to be either redundant or – even worse – counterproductive.

I could have done that myself

The ingenious part to a simple solution is – in retrospect – always so obvious and close. “I could have done that myself!” True! But I didn’t. Unfortunately, this point of view reveals another fatal drawback: The determination to downgrade the value of the solution itself as well as its creator’s achievement.

In many cases, it is still the case that only visible complexity of a solution represents perceived added value and therefor justifies a higher price. If it’s simple and looks simple it simply cannot cost anything at all, or at least not a lot, regardless how efficient it may be.

In fact the opposite is true: It is the plain, almost invisible simplicity of a solution which is worth not only the highest level of appreciation but also the money. Sometimes it’s even priceless, because the journey to simplicity may be incredibly long. Reduction takes time.

“ I didn’t have time to write a short letter, so I wrote a long one instead. ”
– depending on source: Voltaire, Johann Wolfgang von Goethe, Mark Twain, Karl Marx, Blaise Pascal

A software developer who dedicates himself to the principle of reduction, in other words simplicity, may finally present nothing but a single button and no one can tell that it is the result of hours, days, sometimes weeks of hard work, endless ideas, hope and desperation. But it is exactly this simple single button which represents the best, highly outrageous and therefore most valuable solution.

Reduction makes solutions and their usage easier, clearer, at the same time automatically more user-friendly and – after all – faster and more efficient. In a word: perfect. What more can you expect?

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Go innovate!? https://www.riege.com/news/go-innovate/ Tue, 03 May 2016 12:00:00 +0200 Christian Riege https://www.riege.com/news/go-innovate/ Expect the unexpected

Everyone has expectations of progress, but innovations always startle us. We all want to innovate because innovation is the rock-star of progress, but innovation is truly rare and we generally find it comes from a rarefied few, the Henry Fords and the Steve Jobs.

This rarity is because Innovating is not about bridging awareness gaps or filling in missing links. Innovations are always surprising and occur unexpectedly. That’s why they’re innovations, not improvements.

We crave innovations, but there is no clear conception or guidance as to what these could or should be. They appear suddenly amongst us as the obvious cure for a variety of specific ills. The absence of innovation builds a pressure and a yearning for something or someone to fix what ails us.

“But how important is innovation? I think the customer really needs to be more honest with their 3PLs on the need for innovations, while 3PLs need to clarify where their expertise lie.” 
— Barry Blake, SCM vice-president of research

Of course, you may proclaim your honesty and pledge expertise, but who defines the meaning of these things or what they stand for in practice? How do you differentiate from others if you don’t know the difference yourself?

Compounding the conundrum is the fact that those who need innovation the most are themselves not innovators. There are numerous examples in our industry of spectacular and expensive failures, grandiose projects dead on arrival because their creators failed to recognize their own limitations. You cannot force innovation just because someone or something is squeezing you. Innovation arrives through insight, inspiration, intuition – and interestingly, denial.

“Innovation is saying no to a thousand things.”
— Steve Jobs

Innovation sells, but who’s buying?

“I think there is an endemic problem from the buyers’ side. They want something beyond just shifting boxes, but they end up grinding down their suppliers on price – the buyers are not paying for what they want, which they say is innovation.”
– Kevin O’Marah, SCM World chief content officer (Source: article)

Clearly, customers do not pay for innovation and innovation is not an end in itself. Customers pay for the added value delivered by innovation. The core business, powered by innovation, becomes the generator of these added values. Faster processing, eFreight execution, ultimate transparency and unlimited door-to-door monitoring are examples of added values beyond just shifting boxes. The cost associated with the fulfillment of performance expectations may not be recoverable directly. But ultimately it pays for itself through increased efficiency, lower costs and customer loyalty.

Innovation comes from innovators

“Forwarders have got to be more innovative – you can’t just roll along any more, you have to be proactive. You have to invest more in IT and communications as a selling tool – it doesn’t matter how nice you are or how good you are, you need to be cutting edge.”
– Anonymous Forwarder (Source:  article)

The first steps in solving the problem is the identification of basic needs. IT and communications are keystones in this process since they are at the heart of building closer collaboration.

Closer collaboration automatically results in integrated connectivity, more efficiency, less failure, higher profitability. Hand in hand with customer and user satisfaction. All Assembled to achieve a USP and a stronger position in the market. That’s what innovation in logistics is all about, not an imaginary new feature or a new virtual service nobody wants or needs and consequently wouldn’t pay for.

A forwarder is designated to forward, not to innovate. Innovators are designated to innovate. Don’t go on an innovation trip for innovation’s sake. You’ll waste time on issues beyond your core competences. Go buy innovation! It’s there, and it will deliver.

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C.H. Robinson speeds up customs clearing in The Netherlands and Germany with Scope https://www.riege.com/news/c-h-robinson-speeds-up-customs-clearing-in-the-netherlands-and-germany-with-scope/ Mon, 02 May 2016 00:00:00 +0200 Bennobo https://www.riege.com/news/c-h-robinson-speeds-up-customs-clearing-in-the-netherlands-and-germany-with-scope/ Meerbusch, Germany – In order to optimize their European activities, mainly by simplifying and accelerating processes in Germany and The Netherlands, C.H. Robinson began looking for a smarter and stronger software solution for their customs clearance operations. The final decision to choose Scope from Riege was the result of a strict selection process. This effort finally determined Scope was the most convincing and appropriate solution because the rapidly growing company needed a time-saving and highly efficient software product “and that is what we found with Scope from Riege” said Bob van Leeuwen, Customs Manager at C.H. Robinson Europe.

In September 2015, it was decided to implement Scope in both Amsterdam and Rotterdam in the Netherlands. After final implementation, including some additional modifications, users were able to execute very efficient operations with significant time savings. Literally, Bob said: “I want to thank you for the smooth transition to your Scope customs module. Talking to the users, I didn’t hear any negative feedback. Most common comment is the friendly layout and excellent speed. Perfect job done.”

Subsequent to this very smooth start, C.H. Robinson decided to accelerate the launch in Germany to February 1st, 2016. Both the Riege and C.H. Robinson project teams managed the migration of all relevant data and scheduled training plans for employees. As of February 2016, 113 C.H. Robinson staff in the Netherlands and in Germany handle their customs processes with Scope. In The Netherlands, 27 users in 2 branches utilize Scope AGS-import, Scope AGS-export, Scope NCTS and Scope NL PD. In Germany, 86 users in 5 branches handle their customs duties with Scope ATLAS Einfuhr, Scope ATLAS AES and Scope ATLAS NCTS. Consequently, only three weeks after the successful live date, the German harbor connection for Bremen was also added.

Savings are a rule – and with Scope, an inevitable result. C.H. Robinson now have a single smart software solution for The Netherlands and Germany and the high efficiency of Scope substantially benefits and supports their growing business operation in terms of both money and time saving.

The focus for the near future is C.H. Robinson’s air freight customs clearance in Germany, and in particular the huge Chicago consolidations with up to 10 – 12 LDP and UDP. There is a clear recognition that the customs process for these large movements need significantly smarter handling to allow smoother, more lucrative operations. The team of experts assembled for the project estimate that savings of about 6 hours per week are realistic – just for the Chicago operations. Initial meetings have been conducted with Tim Bräuder, Gateway Manager Frankfurt, and Peter Wachsmuth, Export Manager of C.H. Robinson Worldwide. A test phase is scheduled. We are ready for take-off.

About C.H. Robinson

Founded in 1905, C.H. Robinson is one of the world’s largest third party logistics (3PL) providers, with 13.159 employees and 2015 gross revenues of $13.5 billion. The company provides freight transportation and logistics, outsource solutions, produce sourcing and information services to 110,000 customers through a network of offices in North America, South America, Europe, and Asia. C.H. Robinson has contractual relationships with 68,000 transportation providers worldwide, including contract motor carriers, railroads, air freight carriers, and ocean carriers.

About Riege Software International

Riege Software International is a leading provider of smart software solutions for the cargo industry. Established 1985, the family-owned company provides products and services to more than 300 customers worldwide. Riege employs over 80 staff at headquarters in Germany and branches in Europe, Asia and North America.

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Scope 8.0 – Overhaul of architecture https://www.riege.com/news/scope-8-0-overhaul-of-architecture/ Thu, 21 Apr 2016 00:00:00 +0200 Sascha Plath https://www.riege.com/news/scope-8-0-overhaul-of-architecture/ The major changes in Scope 8.0 are initially invisible to the user, but are a noticeable improvement. An overhaul of Scope’s basic software architecture drives it faster forward. New useful features add some extra thrust.

Forwarding

  • CPA now available for Seafreight Export
  • Ready to define terms manually

Finance

  • Import of Accounts Payable via data files
  • New Report “Partner turnover”
  • Tariff Calculation according to Validity Period
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C.H. Robinson speeds up customs clearing in The Netherlands and Germany https://www.riege.com/news/c-h-robinson-speeds-up-customs-clearing-in-the-netherlands-and-germany/ Fri, 01 Apr 2016 00:00:00 +0200 Bennobo https://www.riege.com/news/c-h-robinson-speeds-up-customs-clearing-in-the-netherlands-and-germany/ Founded in 1905, C.H. Robinson is one of the world’s largest third party logistics (3PL) providers, with 2015 gross revenues of $13.5 billion. The company provides freight transportation and logistics, outsource solutions, produce sourcing and information services to 110,000 customers through a network of offices in North America, South America, Europe, and Asia. To meet their customers’ freight needs, C.H. Robinson has contractual relationships with 68,000 transportation providers worldwide, including contract motor carriers, railroads, air freight carriers, and ocean carriers. With the service and dedication of 13,159 employees, a performance-driven culture, and a proven track record of success, the company has built a strong reputation as an industry leader.

Need for speed

In order to optimize their European activities, mainly by simplifying and accelerating processes in Germany and The Netherlands, C.H. Robinson began looking for a smarter and stronger software solution for their customs clearance operations. With previous systems, data capture and system monitoring grew increasingly difficult. The final decision to choose Scope from Riege was the result of a strict selection process. This effort finally determined Scope was the most convincing and appropriate solution because the rapidly growing company needed a time-saving and highly efficient software product “and that is what we found with Scope from Riege” said Bob van Leeuwen, Customs Manager at C.H. Robinson Europe.

Smooth is a duty

In September 2015, Bob and his Business Analyst colleague Anurag Garg decided to implement Scope in both Amsterdam and Rotterdam in the Netherlands. Over the course of several meetings, participants analyzed demands and defined the requirements for an easier overall work flow. Some additional modifications were requested, and once delivered, users were able to execute very efficient operations with significant time savings.

All that counts

Subsequent to this very smooth start, Bob and Anurag decided to accelerate the launch in Germany to February 1st, 2016. Both the Riege and C.H. Robinson project teams managed the migration of all relevant data and scheduled training plans for employees. As of February 2016, 113 C.H. Robinson staff in the Netherlands and in Germany handle their customs processes with Scope. In The Netherlands, 27 users in 2 branches utilize Scope AGS-import, Scope AGS-export, Scope NCTS and Scope NL PD. In Germany, 86 users in 5 branches handle their customs duties with Scope ATLAS Einfuhr, Scope ATLAS AES and Scope ATLAS NCTS. Consequently, only three weeks after the successful live date, Bob decided to add the German harbor connection for Bremen to the application and assigned users to send harbor orders via Scope to BHT.

Business without borders

Savings are a rule – and with Scope, an inevitable result. C.H. Robinson now have a single smart software solution for The Netherlands and Germany and the high efficiency of Scope substantially benefits and supports their growing business operation in terms of both money and time saving. “C.H. Robinson is a perfectly organized company. It was our great pleasure to provide our services with the project team of CHR and we are very satisfied to see C.H. Robinson as a Riege customer in The Netherlands and in Germany,” said Johannes Riege, President of Riege Software International, confident that the two companies will continue to co-operate on future business ventures.

Ready for take-off

The focus for the near future is C.H. Robinson’s air freight customs clearance in Germany, and in particular the huge Chicago consolidations with up to 10 – 12 LDP and UDP. There is a clear recognition that the customs process for these large movements need significantly smarter handling to allow smoother, more lucrative operations. On a technical level, the enhanced field tags for MRN numbers in HAWBs (from 12 to 999) proved a challenge which had to be mastered. The most obvious target is the goal of saving time during critical Saturday morning hours of operation. The team of experts assembled for the project estimate that savings of about 6 hours per week are realistic – just for the Chicago operations. And this is only the beginning. Initial meetings have been conducted with Tim Bräuder, Gateway Manager Frankfurt and Peter Wachsmuth, Export Manager of C.H. Robinson Worldwide. A test phase is scheduled. We are ready for take-off.

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Better safe than sorry https://www.riege.com/news/better-safe-than-sorry/ Fri, 25 Mar 2016 00:00:00 +0100 Gunther Schlegel https://www.riege.com/news/better-safe-than-sorry/ You have probably noticed: Microsoft Office and other documents attached to E-mails are rejected by our systems. This is not an accident but a result of our fortified firewall. We had very good reasons to take this action. This one is the most important:

Predominantly Office documents, but others also, are downright contaminated by malware, this occurs frequently, deliberately and generally with brand-new malware types which protection software does not yet detect. This is not your fault and even worse, third party intruders might abuse your e-mail address and mail these attacks under your name.

It is worth noting that according to the BSI (German Federal Office for Information Security), attacks by ransomware (blackmail trojans) have increased dramatically since December 2015.

We at Riege must avoid viruses that might infect our systems this way.

After all, it is not only about safeguarding our own systems, it is also about your safety: Your Scope and Procars systems are our systems as well. As a worst case scenario but a rather unlikely one – infection of Scope and Procars cannot be ruled out or generally repulsed. Therefore averting these issues is also in your interest.

With the above in mind, there are simple solutions to the problem:

Instead of sending Office documents, make use of PDF files or true text files such as .txt, .csv or XML files. MS Word offers a quick conversion into PDF, Excel allows generation of csv files in just a few steps. The most appropriate way, however, is attaching your documents in our JIRA ticket system because the required authentication of assigned users makes it the most secure way of all.

Ensuring that, now and in future, you will be able to work smoothly and – more than that - securely.

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Scope 7.6 – More Options, Less Effort https://www.riege.com/news/scope-7-6-more-options-less-effort/ Thu, 03 Mar 2016 14:46:00 +0100 Sascha Plath https://www.riege.com/news/scope-7-6-more-options-less-effort/ Faster access to relevant data, alternative choices and regular information updates will increase efficiency of order fulfillment and push customer loyalty.

General

  • Evaluate and select agents

Forwarding

  • Format change in RA / KC registration number
  • Capture contract number to draw K-rate
  • Faster access to AWB information
  • Choose between central and local sailing schedule

Finance

  • Edit and send rate sheets
  • Import of Sea Freight tariffs FCL / LCL instead of single data entry
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“I want it all. (I want it now.)” https://www.riege.com/news/i-want-it-all-i-want-it-now/ Fri, 05 Feb 2016 15:56:00 +0100 Christian Riege https://www.riege.com/news/i-want-it-all-i-want-it-now/

Freddy Mercury is dead. But the spirit of his works – particularly this one – lives on, most notably in the mind of type all-dominant remitter employing software developers. As sung in another old song: I don’t know what I want but I know how to get it.

Whatever is technically possible, he wants to get it. And he wants it instantly. Regardless if it makes sense or not. The most delicate thing for a developer is to have a strong view on this issue. He, the all-dominant remitter, doesn’t like it.

Truth is, there are – of course – for every remitter legitimate requests or demands based on bare necessities. After all, the developer has to reinforce his customer’s business not to impede it. But as soon as he detects dispensable or just nice-to-have demands for features and dares to contradict he will end up recognized as indignant and ignorant for not worshiping the all-dominant entitlement.

Having said that, the willing and submissive developer quite often has to learn his lesson when the remitter is not happy with delivered results on demand since they may not be as spectacular or efficient as expected.

The reasons of these lacks of consensus are many, but there are 4 which are the most conspicuous and therefore most destructive ones:

  • Language Barrier
  • Attempted Extortion
  • Gap Search
  • Mind Change

Language Barrier

All-dominant remitters – usually represented by executives (MBAs), not users – and developers do not speak the same language. The may use identical words or terms, but they do not understand each other anyway. And if it comes to „Who’s right?“, guess who’s queen?

Take a look at what Joel Spolsky said about this, years ago but still as true as ever:

“I promised to tell you a secret about translating between the language of the… nontechnical managers… of your software and the language of programmers. You know how an iceberg is 90% underwater? Well, most software is like that too – there’s a pretty user interface that takes about 10% of the work, and then 90% of the programming work is under the covers. And if you take into account the fact that about half of your time is spent fixing bugs, the UI only takes 5% of the work. And if you limit yourself to the visual part of the UI, the pixels, what you would see in PowerPoint, now we’re talking less than 1%. That’s not the secret. The secret is that People Who Aren’t Programmers Do Not Understand This.”
Source: The Iceberg Secret, Revealed by Joel Spolsky

The learning from this issue is, get at least one person at the table who speaks both languages – fluently – with the talent to translate without loss of essential content.

Attempted Extortion

That’s the most miserable part of every business rendering services: There is always someone who does it cheaper. Or more submissive. Surely not better. But you might find yourself confronted blackmailed with these facts. Do not ever take part in this vicious game or the sword of Damocles will always be hanging over you. Never forget, you are selling software and services – not your soul.

Gap Search

Gap detecting seems to be one the most favourite engagements of all-dominant remitter before detecting and crediting the capabilities of a software. And it’s easily done, either by claiming missing functionality or simply by a missing button.

But what is it all about? A missing functionality is usually one singular person’s view on an in other respects highly valued enterprise software. Should the sole demand of a single person be the rating measure for an entire software company and its product? Couldn’t the opposite be true and this person goes for just cosmetic (the button) and needless (the functionality) features? Imagine features with a just-in-case-once-a-year option as a quality criticism of a high quality, continuously improved software!

In Jared Spool’s podcast Hagan Rivers calls it „The Get The Features In Mode“, no matter if they are real pain points (for users, not MBAs) or not. Though elimination of pain points has more impact on users than the delivery of putatively missing features as part of a feelgood management:

“You should have a good list of your user’s current pain points. What’s aggravating them in the software? Every time you do a release, you ought to knock a couple of those off that list. I worked with a client. We did some field studies. We watched the users using the software. I made that list of pain points…One of them, it was seven clicks to do this one thing that people did a lot…We fixed it so it was one click…When we finally showed the new version to the users, they were more excited about that one little fix than they were about the six other new features that they had also wanted.”
Source: Time Traveling with Enterprise Applications by Jared M. Spool

The reclamation of missing functionality should never discountenance any developer (“Gaps? Which gaps?”) but encourage him to touch the more sensitive issue of pain points. And there are many of them.

Mind Change

Given the developer gives in and commences to work on a specific, but in his eyes needless assignment (remember: the 90% of his work), with a – not rarely – fixed fee, and finally finds himself confronted to permanent requests on changes or additional duties. Where will it take him? Into sanitarium, most likely.

At least into an endless loop of programming for unfortunately not endless money. What kind of final quality level would one expect? Executed on a high level of frustration, desperation and internal pressure from his own controller. Don’t even think about it.

The developing company – with every individual involved – has to make sure the remitter makes up his mind once forever to prohibit undesired surprises, on the work side as well as on the reward side. Else you have to employ more lawyers than developers. A binding contract may be a solution to this problem, but not on a humane emotional level which most of the developers consider as important as collecting their wages, believe it or not. Frustration cannot be compensated with money at all.

Conclusion

After all, it seems to be better to avoid additional contracts by avoiding additional specific assignments. Just improve your product regularly according to the real needs and demands of the entire industry. Eliminate pain points, prohibit mind change, and you will most probably identify the language barrier as non-relevant. You’re a developer, not a yes-man. Let your results speak for themselves. That’s a language everyone can understand.

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He Who Does Not Move With The Times, Will Be Removed Over Time https://www.riege.com/news/he-who-does-not-move-with-the-times-will-be-removed-over-time/ Thu, 31 Dec 2015 17:38:00 +0100 Riege https://www.riege.com/news/he-who-does-not-move-with-the-times-will-be-removed-over-time/ Scope is not static, rigid software but a continuously growing collection of improvements – which is also true of its desktop. Having been smarter from the very beginning, its latest release is now even nicer to look at. Starting off sharp at the stroke of midnight 01/01/2016.

As a result of conscious but clever reduction, reduced colours and plainer elements need less computing capacity and simultaneously deliver stunningly modern looks – while functionality remains the same. Isn’t that also nice? And just that easy – as everything else you do with Scope. Have a good time with it.

We wish you a very happy and successful New Year.

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A Word About Flights https://www.riege.com/news/a-word-about-flights/ Thu, 24 Dec 2015 12:32:00 +0100 Riege https://www.riege.com/news/a-word-about-flights/ Whatever you think or hold, whatever your consent or concern – in the verge of christmas, just pause for a moment, take a minute and reflect about one fact: What we call our Christian Western culture would not have emerged to what we value and retain today without a flight.

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Money is never burnt, it just changes hands https://www.riege.com/news/money-is-never-burnt-it-just-changes-hands/ Fri, 13 Nov 2015 13:48:00 +0100 Tobias Riege https://www.riege.com/news/money-is-never-burnt-it-just-changes-hands/

While investors expect and demand serious information regarding financial forecasts according to e.g. the SEC (U.S. Securities and Exchange Commission), customers regularly expect or demand highly speculative estimates based on requirement specifications that are often – unconsciously – incomplete or overstuffed with contingency features which will never be used.

Quotes on this basis cannot be precise or reliable, let alone serious. But many companies regard a true and fair answer to this kind of requirement as unsatisfactory or indicative of a potential vendor’s inflexibility. The opposite is true. A serious supplier will never submit speculative offers based on promises he knows in advance he cannot deliver on. This applies to the three critical scores – cost calculation, timeline targets and desired quality and volume of solutions.

It is a simple breakdown of eventualities. If a serious vendor includes these eventualities in his quotes – clearly stating that final cost will be based on real, measurable effort – he finds his offer regularly disqualified as over-priced and himself as a loser of tenders. While winners, having undercut competitors quotes, score the deal and subsequently introduce post calculations far exceeding original estimates.

Practice has proven that timeline targets – due to unpredictable incidents – tend to be difficult to achieve, there is an obstinately recurring demand to deliver in the shortest period of time, meanwhile, the length of time between first quote and final decision frequently exceeds by a considerable margin the time allowed to reach go-live date.

Accomplishment of satisfactory quality and quantity of solutions is a result of flexible but serious cost estimation and realistic timeline computation. To achieve the desired results, this triad must be harmonized.

One would expect decision-makers to seek optimum results in exchange for reasonably fair pricing (also in the eye of the supplier), but the reality is rather different. Shallow promises go hand in hand with highly speculative and un-serious quotes. These are – time and again – accepted to finally end up in endless or abandoned projects and financial disasters.

One gets the impression decisions are based on beginnings, not ends. A promising start seems to be more important than a successful completion of a project. These unhappy ends or – even worse – never ending stories earn a lot of public attention when projects of national or global importance become the focus of investigative media, but in reality they take place every day compromising the future strategies of countless institutions and companies. Not infrequently, money is spent for nothing, for solutions that won’t work, for projects unfinished. While customers seriously suffer from wasted money with no results, there is always someone who will rub his hands and make a profit. Money is never burnt, it just changes hands.

The solution to the problem is as easily said as done, simply don’t trust in promises and undercutting competitions, but look for transparent disclosure and serious calculation based on realistic quotes. A tender should never be just about money. It is also meant to separate the wheat from the chaff by either by qualitative selection procedures or contractually guaranteed commitments whereby it should be noted that sometimes no commitment is a hard and fast and more serious alternative. With these simple rules in mind, customers will be better off, and so will their company, their targets – and their hard earned money.

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8 rules! Scope 8 wants Java 8! https://www.riege.com/news/8-rules-scope-8-wants-java-8/ Fri, 06 Nov 2015 14:29:00 +0100 Christian Riege https://www.riege.com/news/8-rules-scope-8-wants-java-8/ Riege Software International will launch Scope 8.0 in April 2016 which includes numerous fundamental improvements – but a little extra effort is required for customers acquire the security and unlimited benefits of this update.

Please install – preferably near-term – the latest version of Java 8 on all of your Scope client systems.

Why Java 8?

Back in April this year, Oracle ended its free support for Java 7. This means free of charge security updates are no longer available. Thus, Java 8 is the sole version of Java which enables us to warrant pristine and secure operation of our customers’ systems.

Please note: Java 8 does not support Windows XP.

In the unlikely case some customers are still using Windows XP as a platform, we highly recommend update to at least Windows 7 since possibly critical bug-fixes or corrections of defects cannot be executed with Windows XP. Please find additional information on the Java website.

This is all you need to experience the true promise of Scope 8.0 No more, no less. Enjoy.

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The only demonstration you should take part in https://www.riege.com/news/the-only-demonstration-you-should-take-part-in/ Mon, 02 Nov 2015 17:25:00 +0100 Tobias Riege https://www.riege.com/news/the-only-demonstration-you-should-take-part-in/ Demand your right to get a look at the latest Scope. Online or inhouse. It’s really easy: you either schedule an online live demo. No sales talk. No pressure. Just an individual Scope demonstration for you. With expert guidance and instruction. Or our Scope experts will gladly come to your premises and show you live and in person what you always wanted to know about Scope or should know. With all questions answered.

Which way and wherever, except in the streets – you will enjoy a demo designed just for you and your requirements and focus. Whether air, sea, customs, or all of them. Schedule your personal demo now. You’re just a click away.

Schedule a live demo

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Happy! From Scope to Birthday https://www.riege.com/news/happy-from-scope-to-birthday/ Fri, 30 Oct 2015 17:41:00 +0100 Tobias Riege https://www.riege.com/news/happy-from-scope-to-birthday/ What started in 1965 with a 20 lb. air freight shipment grew into a leading forwarding enterprise with a US$400M turnover and more than 800 staff in branches in Europe, America, Asia and Australia.

In 1993, driven by its ongoing growth, EMO-TRANS decided to use Procars, a highly innovative TMS developed by Riege Software International. Procars met the demands of their customers and assured the future of EMO’s international business. In 2013 EMO-TRANS were ready for the next generation TMS and resolved to migrate from Procars to its smart and highly sophisticated successor Scope.

The challenges were great and many: 5 companies with 13 branches had to migrate within a fixed and short time-window, with difficulties occurring as the deadline drew closer. The development of a special program for EMO-TRANS’ consolidation department – one of the largest in the entire business – was complex and complicated with more than one attempt required to deliver a solution fit for EMO-TRANS’ demands and meeting their expectations.

The final result was more than satisfactory, as were several additional projects, such as daily import of rates, a new module for quotes, expansion of the CRM module and interfaces to various partners.

Allied to our own expertise and skills was the outstanding engagement, the precise analysis and the constructive cooperation of EMO-TRANS’ project management that assured the on schedule accomplishment of the migration. Under the direction of Randolph Reichel, EMO professionals Sandra Stuetz (air and customs), Maria Carcanella (IT) and Thorsten Peters (sea) contributed efficiently and deserve all the credit for successful completion the project.

Thus the first branch went live in summer 2014, the last one in spring 2015. Although some issues are still to be clarified and finalized, everyone at EMO-TRANS who works with Scope, from project management to operators doing their daily business, all have declared themselves happy with Scope. Just in time to celebrate the company’s 50th anniversary.

What else can we say but: „Thank you very much everybody for your substantial support and – once again, happy birthday, EMO-TRANS!“

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PRIMUS Douane-Expediteur BV https://www.riege.com/news/primus-douane-expediteur-bv/ Mon, 12 Oct 2015 13:28:00 +0200 Henk Boorsma https://www.riege.com/news/primus-douane-expediteur-bv/ Vanuit haar kantoor in Naarden doen de medewerkers van PRIMUS Douane-Expediteur BV Duitse export aangiften via de ATLAS koppeling van Scope.

Zendingen die via Hamburg vertrekken worden ook in het DAKOSY systeem van de haven van Hamburg aangemeld.

Een grenzeloze combinatie, een Douane Expediteur in Nederland met software van een Duits-Nederlands bedrijf!

Over Primus: Primus verzorgt uitvoer aangiften voor laadlocaties in Nederland en Duitsland.

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Scope 7.4 – Hands on, hands off https://www.riege.com/news/scope-7-4-hands-on-hands-off/ Thu, 01 Oct 2015 13:55:00 +0200 Sascha Plath https://www.riege.com/news/scope-7-4-hands-on-hands-off/ Improvements and options for individual alignments by users themselves.

General

  • Optimized document tab for a better overview

Forwarding

  • Super-House-Shipment now available for import shipments
  • OAG flight schedule with own regions
  • Manually record exceptions in Track & Trace

Finance

  • Shipment statistics with costs and income forecast
  • Separate printing of document copies
  • Rate information – overview and manual adjustment
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Weighed and found wanting https://www.riege.com/news/weighed-and-found-wanting/ Thu, 24 Sep 2015 14:44:00 +0200 Tobias Riege https://www.riege.com/news/weighed-and-found-wanting/ e-freight is a never-ending process, blighting the cargo industry from its inception, with no significant successes to date. No wonder; small-sized forwarders who cannot afford to participate or do not want a complex software solution still create AWBs the old-fashioned way, or they descend into the free platforms provided by carriers. “It’s free!” sounds very attractive but seldom considers the real cost.

And these hidden costs are significant – including wasted time and crippled efficiency caused by disrupted workflows and countless media breaks. Wasted time equals wasted money, how many windows must the user click through for each of the different airlines he is working with? How much of the same data must be keyed in again and again. Anyone who checks their shopping receipt in a supermarket should apply the same diligence in their business and calculate the cost of this needless effort. Figuring the true cost of a “free” solution will probably be more shocking than surprising.

There are also the “simple low-tech” platforms, touted to solve the problems of aggrieved parties. Not “sophisticated” but cheap. Now you may ask yourself what price is actually cheap? Whatever the price charged, is a one-dimensional platform worth any cost at all? Where is the added value for the small-sized forwarder who probably will be gazing at fewer windows but then has to pay for it? Even an average voyeur is better off – who doesn’t pay any money at all.

A cheap solution not only sounds cheap, but raises the question how cheap is cheap? Cheap offers often end up in expensive results when unexpected expenses occur either all of a sudden or are observably implemented within the offer itself. What will the final price be for an eAWB? 50 Cents, One Dollar? Maybe two? Just add up sixty shipments per month and you will easily end up at more than one hundred USD. Is this little or a lot, cheap or not? From a small–sized forwarders point of view this could be a substantial amount of money – just for a couple of dozen AWBs using a small and undersized solution is not sustainable. Why undersized?

A one-task platform will always be undersized. And petty-minded, too. It represents patchwork thinking instead of intelligent integration of patches. By contrast, a complex large solution can appear surprisingly small in its pricing: The price for a Scope Airfreight installation with two users is a little more than three hundred USD – including hosting, RA/KC service, Compliance Check and generation of eAWBs plus status messaging of carriers, all without additional individual work steps required.

For a reasonable and affordable amount of money, Scope provides not only all necessary AWBs but a highly sophisticated fully integrated innovative software application designed by one the most highly regarded developers and service providers in the market. Not “solution light”, but a quality solution made in Germany. A “one(!) window” SaaS solution which cleans and polishes itself: continuous updates guarantee permanent state-of-the-art features and countless improvements - at no extra cost! This is real added value that also can be calculated in real money, which works out to be more than just loose change.

Conclusion: A sole stand-alone AWB platform will always found wanting when weighed, no matter how little its usage will cost. A “solution light” is no solution at all. He who aims for second best will get second best. At Riege you can expect to get the best – Scope. Regardless how big or small a forwarder may be, Scope will never be too big, it will always be great even in its pricing. Just ask some of our – satisfied – small-sized customers. Here are more than just a few.

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Holland ist Europameister! https://www.riege.com/news/holland-is-european-champion/ Fri, 11 Sep 2015 16:55:00 +0200 Johannes Riege https://www.riege.com/news/holland-is-european-champion/ Grund zum Jubeln hat die niederländische Niederlassung von Riege Software International. 12 neue Kunden sind im Laufe dieses Jahres live gegangen. Eine Leistung, die das holländische Team fast im Alleingang erbracht hat. Henk Boorsma, Martin Bos und Nardo Bezemer, die aufstrebenden neuen Oranje Legenden, konnten mit der Unterstützung ihres kanadischen Kollegen Jeff Zarnett und dem Riege Vertriebspartner European Customs Consult – durch kontinuierliche Spitzenleistung überzeugen und so den Wettbewerb 12 mal für sich entscheiden. Die neuen Kunden sind:

  • Base Logistics
  • Fregat Logistics
  • Fresenius Hemocare
  • HAVENS Graanhandel
  • Heumen Logistics
  • Hollandia Forwarding
  • Moduslink Global Solutions
  • PF Douane
  • Plane Parcel Express
  • Ralo Shipping
  • TecLub
  • Transglobistics

Sie alle setzen in Zukunft auf die unschlagbare Softwarelösung für Spediteure, Handling-Agenten und Shipper: Scope – Innovation in Logistics und ein Gewinn für jeden Anwender: Smarter durch intuitive Eingabefelder und einmalige Dateneingabe. Schärfer durch ansprechende Oberfläche und klare Struktur. Stärker durch überzeugende Performance und sichtbare Resultate. Das weckt natürlichen sportlichen Ehrgeiz. Im Oktober gehen 2 weitere Neukunden live:

  • Hortichain
  • VidaXL
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Scope 7.2 – Determining Improvements https://www.riege.com/news/scope-7-2-determining-improvements/ Tue, 28 Jul 2015 17:14:00 +0200 Sascha Plath https://www.riege.com/news/scope-7-2-determining-improvements/ Scope is and will be a continuously growing summary of improvements. The new version 7.2 enables users to yet easier search, assign, skip, (de-)activate, change.

Finance

  • FCL / LCL Activity Types
  • Skip booking lines with zero-amounts from the invoice
  • Search field for specified container types in tariffs
  • Net rate information: Search option for more than one departure/ destination
  • Public / Private Layouts
  • Combined address field for sales person allocations

Forwarding

  • Default warehouse per branch
  • Deactivate the automatic creation of DTT orders
  • Extension of the “Screening Order”
  • Change Branch invoice

Customs Netherlands

  • GPA Support
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Green IT – even a logo can contribute https://www.riege.com/news/green-it-even-a-logo-can-contribute/ Wed, 01 Jul 2015 17:30:00 +0200 Christian Riege https://www.riege.com/news/green-it-even-a-logo-can-contribute/ Until recently, logo files for documents in Scope were generally provided in JPG, PNG, GIF or similar formats. These formats have many disadvantages: adaptations and adjustments are tedious and time-consuming, while visual results tend to lack quality.

When processing these kinds of files up to 30 times more storage capacity is required versus more efficient formats. This has the knock-on effect of greater load on the CPU and heavier power consumption. These negatives manifest themselves to the user as slow printing of documents.

In contrast, an SVG file (Scalable Vector Graphics) needs minimum storage and processor capacity, is easily adjustable and always leads to professional visual results. This translates into considerably lower power consumption and significantly faster print time.

Every marketing department or advertising agency can provide SVG files which should be passed on to us. We’ll take care of the rest and say thank you in advance – also on behalf of the environment.

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Lacunae of Logistics https://www.riege.com/news/lacunae-of-logistics/ Wed, 03 Jun 2015 18:08:00 +0200 Christian Riege https://www.riege.com/news/lacunae-of-logistics/ Based in Düsseldorf, Germany, the Institut für Zeitgenossenschaft (Institute for Contemporaneity) is an independent, scientific and artistic institution selflessly committed to the detection and evaluation of socially relevant phenomena beyond commonly established social sciences. Thus, the institute’s latest research project is dedicated to The 100 Most important Things.

What is important? And why? Which things are designated to enable life as we do experience it day by day? Which things in life are important, anyway?

Since The 100 Most Important Things have been journalised, they were presented to the public in many different ways: in book-form, as subject of academic lectures and at several exhibitions at renowned institutions of art and culture. But what good does it bring if the most important things are not moved globally? And after all, what if this isn’t done on time and also in an economic as well as ecologically efficient way?

The concept

In close cooperation with Riege Software International, the IFZ will ship The 100 Most Important Things – 100 exhibits, framed, packed and wrapped separately, stored in the fractional lacunae of containers and shipped around the world.

The project

The 100 Most Important Things shall be recognised as the first worldwide travelling logistics exhibition. Though in step one, the exhibits will not be presented to a wider audience. The special effect of this undertaking will be the documentation of this event in terms of films and photographs taken during the entire supply chain. Our target is to make the invisible world of logistics visible to the rest of the world – thus enabling “access” to goods, freight, devices and things in order to provide a new understanding of logistics while creating a hype by inventive context and spectacular public activities.

Cooperation partners: any motivated, engaged company and institution involved in logistic processes.

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Lacunae of Logistics https://www.riege.com/news/lacunae-of-logistics-ifz/ Tue, 05 May 2015 00:00:00 +0200 Bennobo https://www.riege.com/news/lacunae-of-logistics-ifz/ Meerbusch, Germany – Based in Düsseldorf, Germany, the Institut für Zeitgenossenschaft (institut for coevalship) – IFZ – is an independent, scientific and artistic institution selflessly committed to the detection and evaluation of socially relevant phenomena beyond commonly established social sciences. Thus, the institute’s latest research project is dedicated to The 100 Most important Things. What is important? And why? Which things are designated to enable life as we do experience it day by day? Which things in life are important, anyway? Above all: Are those things one stores at home really that important?

By publishing the book of The 100 Most Important Things, the IFZ has created a serious scientific skit, presenting 100 photographs with 100 additional analytic copies of the last of the material sooths – surprising, convincing und easily to be understood even by laymen.

As an institution not only interested in things but to a great extent also in all the handling processes involved, the Institut für Zeitgenossenschaft has decided to explore the distances the most important things have to globally cover before they reach their final destination.

Therefore, the institut is highly interested in the lacunae of logistics, the few empty spaces – namely those six inches of unrealised shipping space inside a container.

In close cooperation with Riege Software International, the IFZ will ship The 100 Most important Things – 100 exhibits, framed, packed and wrapped separately, stored in the fractional lacunae of containers and shipped around the world. Employing the empty spaces as unconventional, invisible exhibition rooms, the institut wants to indicate the logic of logistics – including the enterprises and individuals involved in each and every logistics process.

The 100 Most important Things shall be recognised as the first worldwide travelling logistics exhibition. Though in step one, the exhibits will not be presented to a wider audience. The special effect of this undertaking will be the documentation of this event in terms of films and photographs taken during the entire supply chain. Our target is to make the invisible world of logistics visible to the rest of the world – thus enabling “access” to goods, freight, devices and things in order to provide a new understanding of logistics while creating a hype by inventive context and spectacular public activities.

Cooperation partners are welcome and cordially invited to participate, namely, any motivated, engaged company, person and institution involved in logistic processes.

About Institut für Zeitgenossenschaft

Founded 2011 in Dusseldorf, Germany, the IFZ is a consortium of artists, designers, scientists, authors and film-makers. In reference to Theodor W. Adorno’s Frankfurt School and Max Schemmler’s Dusseldorf Exigence, the IFZ pursues the question how to reorganize the gateways of bureaucracy, logistics and administration in modern societies.

In search of answers to this question, the Institut projects photo-optical installations, publishes books and essays and produces short films. The Institut regards itself as a creative spot for development and conceptual design of fresh, aesthetic ideas – whether on paper, in galleries, in containers or on screen.

About Riege Software International

Riege Software International is a leading provider of smart software solutions for the cargo industry. Established 1985, the family-owned company provides products and services to more than 300 customers worldwide. Riege employs over 80 staff at headquarters in Germany and branches in Europe, Asia and North America.

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Get Your Rates Straightforward https://www.riege.com/news/get-your-rates-straightforward/ Thu, 30 Apr 2015 13:45:00 +0200 Henk Boorsma https://www.riege.com/news/get-your-rates-straightforward/ In the latest release of Scope, Riege Software International and Cargoguide hook up. Cargo Office Air, the air freight rate management system by Cargoguide, is widely used amongst the Riege customers. To allow Scope users to select rates more easily, Riege Software International has integrated a direct access interface to Cargo Office Air. Scope users can now easily access and select the Cargo Office rates from within their air export shipment. The selected rate is copied into Scope as a sticky note on the shipment. That’s air freight straightforward.

See us at transport logistic from May 5-8 in Munich. Cargoguide: B1.400B, Riege: B2.313/414.

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A Friend Has Departed https://www.riege.com/news/a-friend-has-departed/ Tue, 28 Apr 2015 14:40:00 +0200 Johannes Riege https://www.riege.com/news/a-friend-has-departed/ On March 25th, Dieter Alheit has left this world forever. A man has departed from life who meant a lot to me through my entire lifetime. He was a friend and patron – and my first customer long before I had founded my own enterprise. By his faith in me and thus enabling the experiences as a programmer for the cargo industry, I felt encouraged to take the step into the right direction. Thank you, Dieter!

Yet Dieter rendered outstanding services to so much and many more. Unremittingly, he was on duty for „his“ company, Union Air Transport, pulling the strings for decades and – by all means – stood strong through all the highs and lows. At a time, when airfreight was considered to be too pricey and therefore negligible, he recognised the signs of the times and took off to catapult this business area up to incredible heights. Subsequently, he became co-founder of the ACD where he not only safeguarded the interests of his company but engaged himself with heart and mind for the entire airfreight industry.

While he was demanding and fair as a customer, he was incredibly loyal and incomparably commendable as a manager. Dieter counted on what later also became the credo of my enterprise: human at the core of it all. Success proved both of us were right.

As consequently as he practised his profession, Dieter lived a private life of his own. At he age of 30, he promised his wife to retire at the age of 60 in order to enjoy and share the fruit of labour for as many years as possible. Since reliability was his first name, he delivered on his promise and spent another 24 wonderful years with his wife Käthe. I am glad, he did, I mourn he passed and share my grief with those who loved and miss him.

I owe Dieter a lot – including to never forget him.

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30 Years Of Human At The Heart Of The Mind https://www.riege.com/news/30-years-of-human-at-the-heart-of-the-mind/ Thu, 02 Apr 2015 15:04:00 +0200 Johannes Riege https://www.riege.com/news/30-years-of-human-at-the-heart-of-the-mind/ Albert Einstein delivered the insight “Time is, what is indicated by your watch”. 30 years may be a large span of time for the thinker but just a wink for the doer. Thus, time spun away – relatively speaking. And yet, we always remained true to ourselves: first man, then machine. That’s why we never worked saying “All’s well that ends well” but true to our motto “Good for all, good for us, for this assures our future”. Well, the future is here – and it arrived fast enough.

30 Years of Riege Software International. 30 years of Innovative Thinking. With human at the heart of the mind we’d like to celebrate this anniversary with you. You’ll find us in the center of Hall B2.313/414.

Look forward to our feast. We’re looking forward to welcoming you.

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30 Years Of Human At The Heart Of The Mind https://www.riege.com/news/30-years-of-human-at-the-heart-of-the-mind-1/ Thu, 02 Apr 2015 00:00:00 +0200 Bennobo https://www.riege.com/news/30-years-of-human-at-the-heart-of-the-mind-1/ MEERBUSCH, Germany — April 02, 2015 — Albert Einstein delivered the insight “Time is, what is indicated by your watch”. 30 years may be a large span of time for the thinker but just a wink for the doer. This incite was insight delivered by Johannes Riege, founder and CEO of Riege Software International, for however speedily he delivered over the last 30 years, he felt it was never fast enough. “A feeling our customers sometimes shared with us”, he adds with an impish smile.

Punching out the formative code of the world’s earliest of freight software, Johannes succeeded in convincing his first customers to adopt his system in 1985. This outstanding TMS called Procars grew mightily and within 20 years served over 15.000 users worldwide. Thus, time spun away – relatively speaking. And yet, he always remained true to himself: first man, then machine. That’s why Riege never worked saying “All’s well that ends well” but stayed true to his motto “Good from the outset and good for all assures the future”. Well, the future is here – and it arrived fast enough.

In the mid 90’s, Christian Riege, future head of development, joined the company and began development of a future-oriented, future-proof successor to Procars, supported by 80 highly ambitious staff.

It was in the year 2006, when Scope – claiming the unique proposition “Innovation in Logistics” – at last reached marketability and in short order became acknowledged as a leading and outstanding software solution for the cargo industry. A success, Christian shares with his two brothers, Tobias and Benjamin, who joined the company almost simultaneously. While Tobias became COO, Benjamin took over the marketing department, both working hand in hand to further the product and brand as well as the company itself. Qualitative foundations had been laid.

The outstanding scope of Scope is not simply serving the industry’s standards for managing logistic processes but to optimize them by automation, communication and integration of all necessary processes. With four paramount goals in mind: to unburden the daily work of users, to simplify collaboration, to drive e-freight, to increase profitability.

30 years of Riege Software International. 30 years of Innovative Thinking. With human at the heart of the mind. More than one good reason to celebrate and focus on the imminent future. And, as we have learned, future will arrive fast enough.

About Riege Software International

Riege Software International is a leading provider of smart software solutions for the cargo industry. Established 1985, the family-owned company provides products and services to more than 300 customers worldwide. Riege employs over 80 staff at headquarters in Germany and branches in Europe, Asia and North America.

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Way Beyond Compare https://www.riege.com/news/way-beyond-compare/ Fri, 20 Mar 2015 15:25:00 +0100 Henk Boorsma https://www.riege.com/news/way-beyond-compare/ Once again, Riege Software has taken a giant step forward, scaling up collaboration efficiency between freight forwarders, their customers and agents by sharing data and visibility of air freight, sea freight and road shipments online – in real time. With the Scope Connect module, customers of freight forwarders will no longer just track and trace their shipments but manage them as options are many:

Shipment Booking

With the completely redeveloped module, web users can enter bookings directly, whether they are air, sea or road. One time shipments can be booked in 4 simple and clear steps. Repetitive bookings can be generated easily by using templates. Right after its submission, the new booking is visible in Scope for further processing by the freight forwarder.

Document Center

PDF documents generated from Scope such as airwaybill, bill of lading instructions and booking confirmations are visible for the web users in order to provide real time information updates.

Status Information

Detailed status information on each shipment can also be queried by web users. All common statuses are displayed – pickup done, fwb submitted, shipment departed, container booked, container loaded onboard, vessel departed, shipment arrived, proof of delivery. You name it, they’ll get it.

Overview and Monitoring

Web users can monitor the statuses of their bookings and shipments online and export reports directly to Excel – for a complete overview of all of their bookings and shipments.

Collaboration

If third parties next to shippers or consignees are defined, they may also be enabled to enter additional information on shipments. Road transporters may register pickup dates and time or pod-details. Overseas agents may register arrivals or customs clearance status updates – including PDF uploads of customs documentation on shipments.

Coordination

To avoid undesired confusion or access, all details of what a web user is allowed to do and what he can see are defined by the freight forwarder in Scope. Thus, Scope Connect is as comfortable as controllable. For the benefit of all partners involved.

What else can we say? Time to get real, time to get Scope – since with the real time shipment management by Scope Connect, freight forwarders will also be way beyond compare to competitors.

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C2K is the future – and Riege is far ahead https://www.riege.com/news/c2k-is-the-future-and-riege-is-far-ahead/ Mon, 16 Mar 2015 16:03:00 +0100 Martin Skopp https://www.riege.com/news/c2k-is-the-future-and-riege-is-far-ahead/ As of February 5th, the test suite for the revised phase 1- specifications was delivered to all IT providers within C2K group while the deadline was officially fixed to March 17th. Riege succeeded to accomplish this test – including implementation – in close cooperation with DB Schenker three weeks prior to deadline. The specifications are valid from April 1st, and incorporate fundamental changes as well as setting a new technological milestone for the members of Cargo 2000.

With this implementation, the internal quality of reports of airlines and forwarders within C2K group plus the accuracy of C2K Key Performance Indicators will improve significantly and also represent another important step towards e-freight. This successful jumping the gun results from intense development work of Cargo 2000 Technical Working Group as well as the trustful collaboration between all participating partners. Consequently, we feel obliged to express our gratitude to all parties involved and would like to assure our furthermore commitment and dedication to the cargo industry by keeping to our promise: To ensure continuous quality along the supply chain as the key aspect of our affords to enable economic growth and success.

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Scope 7.0 – faster in, smarter out https://www.riege.com/news/scope-7-0-faster-in-smarter-out/ Wed, 04 Mar 2015 16:18:00 +0100 Sascha Plath https://www.riege.com/news/scope-7-0-faster-in-smarter-out/ The year started off well. And it’s getting even better – with the awesome improvements within Scope 7.0, designated to further simplify and facilitate everyday work.

Scope 7.0 Top Features

General

  • Login Settings

Finance

  • AEB ASSIST4 eInvoice Format
  • Administration of automated e-mail messages
  • Cargo Office Integration
  • Contact person for outgoing invoices

Forwarding

  • Air Freight Import: new transfer order „Terminal pickup“
  • Export shipment entries: Short-cut für „Exceptions from regular export procedures“
  • CargoSmart – B/L Instructions, Bookings and events
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A Big Loss https://www.riege.com/news/a-big-loss/ Mon, 09 Feb 2015 16:30:00 +0100 Benjamin Riege https://www.riege.com/news/a-big-loss/ By end of December 2014, we had to bid our last farewell to André Kieker. Passed away at the age of only 47, his heritage is larger than one would assume regarding his young age. With sincere sympathy we wish to thank him for having created an outstanding 3D visual world which had and will have deep impact on our communication and image.

Wherever you are: fly high & godspeed.

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Don’t Stop Making Sense https://www.riege.com/news/dont-stop-making-sense/ Thu, 05 Feb 2015 16:36:00 +0100 Christian Riege https://www.riege.com/news/dont-stop-making-sense/ If you’d been asked to name the 100 most important things or rather 100 senseless things what would you start with? Right, there are so many more useless than needful things and you would easily be able to list more than 100 of them.

Counting aside, the existence of things you don’t need is true for most facets in life and – sadly enough – to an exceeding extent for enterprise software. We talk about features or rather an overload of aggregations of them. They conquer applications like viruses on computers, infesting them like a severe disease: Featuritis. Unfortunately, there is no antidote or cure, it either hits you or you resist. Some do, as Horace Dediu reports, and you may be surprised who:

We were witnesses to apps which appeared to be designed for users[!] They were not designed for committees that prepare checklists of requirements. We must applaud IBM for having the courage to resist the featuritis which plagues enterprise software design. This resistance requires saying No to those who specify and are thus authorized to purchase software and hardware. IBM has had to essentially say no to those who buy and yes to those who are paid to use. The quality of the experience is evident at first sight. The number of user actions, the number of screens to wade through have been ruthlessly culled. These are concepts and ideas which now permeate app design best practices. Yet they are practices which still elude the spec-driven enterprise software wastelands.

This describes in essence the philosophy upon which Scope is built. When we started the development of Scope in 2006, one of my biggest fears was encountering the dreaded “Second-system effect”. We had a perfectly good working system with ProCars, and it was a very tough decision to question assumptions that had manifested themselves over thirty years.

Yet, we started Scope from a blank slate. We designed Scope first and foremost with its potential users in mind. With resistance to featuritis from the very beginning. Features that were important for just “enterprise sized” customers were dropped — screens were made fix instead of being configurable. Component behavior was standardized across the application. Master data management (e.g. countries, ports, currencies) was removed from the realm of the user into a central responsibility on our side.

We are now in year nine of Scope. Numerous features and functionality have been added since the humble – but nevertheless ardent – beginnings in 2006. But for every feature or improvement request that we receive we still keep asking ourselves: “Is this really necessary?“. “Does it help the user?”. “Is there a better way to do it?”. We continue to say “No” or “Maybe” to a lot of issues. Saying “No” is hard and sometimes leads to controversy. But the rule is – and always will be – it has to make sense. Make doing the easy things easy and the hard things possible. Otherwise it’s not a feature but a plague.

Nevertheless, as a reliable, cooperative partner to our customers we always have an open mind on suggested improvements – Scope literally lives from additional input of users and, after all, is a continuously growing summary of improvements. Therefore we will continue to invest in all necessary resources to deliver real Innovation in Logistics. Not to fulfill the check-marks on an enterprise’s list of features. For it is our pronounced intention to please current as well as future users and contribute to their work-life becoming a bit brighter. Thus we’ll never stop doing things that make sense.

References

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Innovation in Logistics – Q4 connects 8! https://www.riege.com/news/innovation-in-logistics-q4-connects-8/ Thu, 15 Jan 2015 00:00:00 +0100 Bennobo https://www.riege.com/news/innovation-in-logistics-q4-connects-8/ Meerbusch, Germany – Remarkably successful end-of-quarter closing for Riege Software International. With eight new customers connected to Scope in Q4 2014, the company’s aims have been accomplished, providing what the industry requires most: Innovation in Logistics to assure profitable future growth.

Likewise remarkable, the new customers are recognized to be amongst the most important players at their company’s location in the US, Netherlands, Mexico and Germany. Namely American Export Lines (with customs module US AES), Cargo Modules LLC, Lift Freight Services, Moving Forward International, Pfister Logistik, United Logistics Services, Westar and Zufall. Final decisions have predominantly based on one of the most convincing facets within Scope – the One-Data-Entry principle to enable entire shipment handling from initial quotation to final billing – including paperless communication, exchange of data and e-invoicing.

Within Scope, e-freight is implemented by default. As a key result, customers significantly save time as well as reduce operational cost, two essential aspects in a highly competitive market.

For Riege Software International, the success of Q4 constitutes ideal conditions for an even-handedly successful year 2015. “Innovation in Logistics” – with Scope, future may come.

About Riege Software International

Riege Software International is a leading provider of smart software solutions for the cargo industry. Established 1985, the family-owned company provides products and services to more than 300 customers worldwide. Riege employs over 80 staff at headquarters in Germany and branches in Europe, Asia and North America.

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The Power of Love https://www.riege.com/news/the-power-of-love/ Mon, 15 Dec 2014 12:24:00 +0100 Johannes Riege https://www.riege.com/news/the-power-of-love/ At the end of the year, let’s not talk about business. Neither future nor past. Let’s talk about what keeps us alive and well to do the things we’re living for – world peace.

But after all, there is no peace without love.


Almost unexpectedly, there is a business aspect in this. We’re all connected by the love for logistics. Whether love or hate, peace or war, gladness or madness, it affects our common undertakings not just at Christmas but every day of the year.

Therefore, let’s all stick together and contribute our share to keep this world in peaceful motion. With the power of love.

Listen to the song at thepoweroflove.nl, donate and download. For the love of peace.

Or enjoy video right here:

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Riege XXL at CXMLTF https://www.riege.com/news/riege-xxl-at-cxmltf/ Fri, 28 Nov 2014 13:15:00 +0100 Andreas Rohde https://www.riege.com/news/riege-xxl-at-cxmltf/ The days of Cargo-IMP are numbered. The end-of-life date is still written in the stars, but IATA is eagerly seeking an XML-based solution that will enable an easier, safer and paperless exchange of data between IATA, Cargo 2000, e-freight and other market players.

As we understand our role, we will transform decisions of the committee into outstanding and comprehensive software solutions. Hence we must participate actively in order to have an impact upon resolutions and decisions. As of January 2015, Riege Software International will be acknowledged as an IATA strategic partner in the CXMLTF, the IATA Task Force pushing the implementation of Cargo-XML.

To us, this engagement is more than just a matter of duty. We will not only participate but will represent the interests of our customers and the entire cargo industry. We will show our colours through our abilities; our expertise in Cargo-IMP is as substantial as our XML expertise. For Riege, XML is a long-standing fundamental standard.

Consequently, Scope users do not have to prepare themselves for forthcoming adjustments, they are optimally prepared from the outset. Scope modules generally feature XML-based interfaces to ensure optimized messaging while meeting our long established goal of reduced paper consumption. These achievements and our advanced knowledge qualifies us to lobby within CXMLTF: Riege XXL for Cargo-XML.

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High Altitude Performance https://www.riege.com/news/high-altitude-performance/ Thu, 27 Nov 2014 13:47:00 +0100 Henk Boorsma https://www.riege.com/news/high-altitude-performance/ Based in Rhoon/Rotterdam, van Donge & De Roo (VDR) is a leading provider of forwarding and logistics services in the Netherlands. Deploying profound expertise in not only air freight, sea freight and road but also rail and inland barge transportation, VDR meet all of their customers forwarding requirements. Supported by a worldwide network of handling agents, the company covers the entire scope of the international transport business.

VDR examined and verified the Scope air freight module as a suitable solution for their air freight activities, befitting their own exacting standards. In order to accomplish advanced execution of all ready-for-carriage procedures, they decided to handle air freight shipments, export declarations, ECS procedures and e-AWB with Scope.

We are glad to be on board supporting van Donge & De Roo’s high altitude performance and wish them always speedy arrivals.

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How Fast Can You Get? https://www.riege.com/news/how-fast-can-you-get/ Thu, 13 Nov 2014 14:13:00 +0100 Sascha Plath https://www.riege.com/news/how-fast-can-you-get/ 8 months ago, Streck Transport and Riege celebrated the successful implementation of Scope which replaced the longtime deployed Procars logistics software also developed by Riege Software International. Roll-out proceeded exceedingly smoothly, Scope went live, expectations were great.

8 months later, Božo Čičak, CIO of Streck Transport Group, took first stock: “From the very beginning, we were convinced Scope was the best solution for our purposes. Experience shows we were absolutely right. All desired optimization effects occurred, many beyond our expectations. Implementing Scope completely simplified and streamlined our workflow. We have increased cost effectiveness, we serve customers faster than ever, operators are multi-motivated. After all, investing in Scope was an intelligent decision. I would like to express my gratitude to everyone involved in the process. Congratulations! We at Streck Transport are looking forward to our next steps with Riege and Scope.“

What else can we say, except it was great teamwork throughout the entire process cycle. Input as well as co-operation from Streck IT and forwarding departments were substantial and exemplary – and essential for the very fast final result. A sincere “Thank you!“ from our side also.

About Streck Transport:

  • Est. 1946 in Lörrach/Germany
  • 19 subsidiaries in Germany and Switzerland
  • 1200+ staff members
  • 120+ Scope users
  • 220 million € annual turnover
  • Co-founder/member of System Alliance, System Alliance Europe, IATA

Read Case Study with Streck Transport

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Broadening the scopes https://www.riege.com/news/broadening-the-scopes/ Wed, 12 Nov 2014 13:55:00 +0100 Mark Ketcham https://www.riege.com/news/broadening-the-scopes/ Cargo Modules LLC is a full-service freight forwarding and logistics company that offers one special advantage most others can’t – an unmatched level of personalized service. This is exactly one of the reasons they chose Scope by Riege Software International.

Next to the unique user-friendliness of Scope and its flexibility, enabling tailor-made configuration to customers’ needs, it is the “Excellent local support”, as Werner Staub, Managing Partner, points out and continues, “The sophistication and flexibility of Scope to handle complex supply chain logistics coupled with the un-parralled support offered by Riege makes all the difference in selecting a long term partner and supplier.” For Cargo Modules he chose Scope Ocean Freight and Air Freight both Import and Export module plus Scope Statistics and an interface to the likewise smart QuickBooks accounting software.

Werner further explains, “We’re flexible and creative, able to find fast, innovative ways to arrange shipping of products, especially those with unusual handling and shipping requirements different from shipment to shipment. What may look like mission impossible for the traditional freight forwarding company is business as usual for Cargo Modules. Our customized logistics solutions give a competitive edge to the small- and medium-sized company engaging in international business. We are passionate about outstanding communication with our customer by being contactable 365 days per year and much more.”

To further broaden these outstanding customer values, Cargo Modules chose Scope as the sole solution to handle all of their logistics management and operational needs to meet their future service requirements. We wish them smooth – and excellent – sailing.

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One-Stop-Solution for a One-Stop-World https://www.riege.com/news/one-stop-solution-for-a-one-stop-world/ Tue, 04 Nov 2014 14:28:00 +0100 Mark Ketcham https://www.riege.com/news/one-stop-solution-for-a-one-stop-world/ United Logistics Services (ULS) is a Dutch-Mexican freight forwarder maintaining offices worldwide. Committed to a one-stop-world logistics concept, ULS were eagerly seeking an innovative, smart business software which supports their claim to provide complex services at a lower cost.

With Scope, ULS handle a wide range of integrated services such as supplier and goods inspections, land, air and sea freight, both LCL and FCL, and most notably tailored-made services for unusual needs, while offering highly competitive rates.

According to Sjef Minke, Director at ULS Mexico, ULS are “… very excited to be using and offering such an innovative and complete tool to our customers. We can adapt and customize it to our needs and it enables us to manage complex supply chains simply, while saving time and being more efficient.”

Sounds like a very convinced “¡Àndale! Mas efficiente, mas económico.” to us. Enabled by a smart one-stop-solution for a one-stop-world. “¡Sigue así!”

About United Logistics Services

  • Est. 2006
  • HQ Juriquilla, Queretaro Mexico
  • Offices: Mexico (5), Ecuador (1), Asia (8), Europe (4).
  • Employees: 20+ in Mexico
  • Member of the World Cargo Alliance, Certified ISO 9001:2008
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Streck Transport Speeds Up With Scope at Work https://www.riege.com/news/streck-transport-speeds-up-with-scope-at-work/ Mon, 03 Nov 2014 20:42:00 +0100 Bennobo https://www.riege.com/news/streck-transport-speeds-up-with-scope-at-work/ For more than twenty years, freight forwarder and logistician Streck Transport counted on Procures to handle their air and sea shipments which include customs clearing. Procars was a highly automated and extraordinarily successful project from the start for the Lörrach, Germany based company. But technology moves on and Streck Transport managers, Thomas Schramm and Roland Steinebrunner, recognized Scope, the next generation logistics software, as a most convincing, future-oriented solution. Consequently, the conversion from Procars to Scope was just a matter of quotation: one intelligent investment presenting the potential for greater efficiency in handling while proving immensely popular with operators.

Scope at Work – more intelligent, more efficient

Combing a modular, seamlessly integrated architecture with an intuitive user interface, Scope enables faster and more efficient workflow for both operations and communications. Due to intelligent data transfer within the program architecture, individual operations are significantly optimized.

Constant updates of entities plus special interfaces for automated data retrieval from external data bases add additional handling capability, for example; conformity with aviation security requirements, RA/KC verification and compliance checks. By embedding standardized office and accounting software, all final reports and documents including electronic invoices can be centralized and shared securely via e-mail – directly out of Scope.

Streck & Riege – one team, one goal

To further optimize workflow, Riege co-operated closely – and smoothly – with the Streck Transport IT and forwarding departments. This collaboration was vital to successfully implement all necessary individual interfaces. These enable cross-systems connectivity and unlimited secure exchange of data which is provided within Streck Transport group and to their customers and partners such as their shipment and accounting applications. As a final result, Streck Transport service offers have increased in terms of quantity with improved quality.

Implementation & Roll-Out – seamless, smooth

Installing 120+ user workstations in 11 subsidiaries at no time interfered with day-to-day routines. Migration of existing data files proceeded without complication. Scope went live as smoothly as anticipated and predicted.

Perspective & Prediction – good, better

Since project completion, Streck Transport Group handles operations faster and far more efficiently. With ongoing support from Riege Software International, a new Scope module for land freight disposition has begun operation. Scope Tracking & Booking will follow shortly and a new Scope handling module is in the works. We at Riege Software International are well-prepared to grow Scope, with an exciting stream of developments and customers ahead of us. Scope without limits.

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What the “e” is going on? https://www.riege.com/news/what-the-e-is-going-on/ Mon, 27 Oct 2014 14:48:00 +0100 Henk Boorsma https://www.riege.com/news/what-the-e-is-going-on/ While engaging not only for customers’ issues but for the entire cargo industry, Riege Software International is an active member in leading associations and alliances of the forwarding business. We show colors in leading market media too.

Henk Boorsma, Managing Director of Riege Software International Benelux, explains the e-freight or rather e-awb status in the Netherlands in his column in Cargohub Magazine.

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Gonzo going foremost to Gabon https://www.riege.com/news/gonzo-going-foremost-to-gabon/ Thu, 23 Oct 2014 15:01:00 +0200 Tim Mitchell https://www.riege.com/news/gonzo-going-foremost-to-gabon/ A few days ago, implementation of the Scope US AES customs module was finalized for American Export Lines (AEL), an international freight forwarder, NVOCC and IATA/CNS agent, and their initial transmission to US Customs was completed. AEL implemented Scope in June of this year following extensive feasibility studies, customization, testing and training by Riege Software International who has previously undergone and completed rigorous testing and certification to become an official and approved AES service bureau for its customers using Scope.

Upon submitting the Letter of Intent (LOI) to US Customs and Border Protection (CBP), the interface was activated and export declarations were immediately transmitted to US Customs. The AES module performed as expected when initially handling this noteworthy maiden shipment: AEL’s very first entry was the declaration of a second-hand Mitsubishi Outlander going to Libreville, Gabon. After the tremendous effort of implementation, configuration, certifications and connection to US Customs, everyone involved was ready to go – American Export Lines, US Customs and, of course, the second-hand Mitsubishi Outlander. When the lucky new owner takes delivery of their fine used vehicle they will be quite unaware of the immense effort conducted behind the scenes. Nevertheless, the happy Outlander owner is one of many importers benefiting from current and prospective customers of Riege Software International who choose to use Scope for their forwarding.

In the end, it wasn’t gonzo at all. It was smooth sailing, and for AEL this was a consequential next step towards greater efficiency in handling customs export declarations. For us, this was another validation of Riege Software International’s skill, capabilities and dedication to provide forward thinking customized solutions for the freight and cargo handling industry which – in this case – is referred to as the Scope US AES module.

About American Export Lines

  • Est. 1974
  • HQ Los Angeles, California
  • 45+ Employees
  • 20+ Scope Users
  • Member of World Cargo Alliance (WCA), IATA/CNS, Los Angeles Area Chamber of Commerce, California Trucking Association, Air Forwarders Association, Los Angeles Air Cargo Association
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Pick your ACE https://www.riege.com/news/pick-your-ace/ Wed, 22 Oct 2014 15:06:00 +0200 Mark Ketcham https://www.riege.com/news/pick-your-ace/ With implementation of the Automated Commercial Environment (ACE), CBP takes a giant step towards simplification of handling processes as well as environmental friendlyness.

To get full insight and a precise understanding of this future single window and the changes and consequences coming with it, join the ACE webinar by Airforwarders Association (AfA) on Thursday, October 23rd, 2.00 p.m. EDT.

Riege Software International proudly announces their sponsorship of this important webinar since it is our goal to not only engage for our customers but the entire cargo industry of the US. Join the webinar, you are cordially invited.

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Scope 6.4 – More than New https://www.riege.com/news/scope-6-4-more-than-new/ Tue, 07 Oct 2014 15:48:00 +0200 Sascha Plath https://www.riege.com/news/scope-6-4-more-than-new/ Scope is in constant progress. Once again, the major release in the 3rd quarter 2014 provides new features and improvements for even faster, more efficient and more comfortable operations.

Scope 6.4 Top Features

General
  • Drag & Drop from Scope to Desktop
Forwarding
  • Stand-Alone Booking Overview
  • BUP - ULD Building function
  • GT-NEXUS Interface (Bookings, Shipping instructions & status updates)
Finance
  • Consolidated invoice lines
  • Sales representative assignment
  • Automated emailing of Invoices
  • Read-Only Shipment Overview
Customs
Netherlands
  • DTV Webservice
  • DTV Request for Calculation
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TP Industrial Yarns selects Scope to do Customs clearances themselves https://www.riege.com/news/tp-industrial-yarns-selects-scope-to-do-customs-clearances-themselves/ Thu, 21 Aug 2014 17:11:00 +0200 Henk Boorsma https://www.riege.com/news/tp-industrial-yarns-selects-scope-to-do-customs-clearances-themselves/ TP Industrial Yarns, headquartered in Bleiswijk, has selected Riege Software International’s Scope software to manage the customs clearance processes in its distribution of goods worldwide. TP’s Industrial Yarns contain different technical properties, which makes them suitable for a wide range of purposes ranging from ropes and hoses to geotextiles used in windmills and other clean energy applications. TP Industrial Yarns has obtained its AEO certification and using Scope for its AGS2 and NCTS declarations with the customs authorities in The Netherlands.

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Streck Transport implements logistics software from Riege https://www.riege.com/news/streck-transport-implements-logistics-software-from-riege/ Tue, 22 Jul 2014 00:00:00 +0200 Bennobo https://www.riege.com/news/streck-transport-implements-logistics-software-from-riege/ Meerbusch, Germany – The transport and logistics company Streck Transport has introduced the logistics software “Scope” from Riege Software International in all 11 of its air freight subsidiaries in Germany and Switzerland. Streck Transport used the previous solution from Scope, called Procars, for many years. The rollout phase, which lasted around 3 years, was concluded in spring 2014 with the implementation of the software at the Swiss locations Möhlin and Zurich.

Streck Transport primarily uses the air freight and ocean freight modules of Scope as well as Scope ATLAS, which handles customs formalities. These modules have significantly increased the productivity and efficiency of the 120 Streck users. These benefits have been realized because the system includes numerous intelligent functions, such as links to standard software like Microsoft Office. This means e-mails, for example, can be sent directly from Scope. The software also supports users with the entry of context-dependent information. What’s more, all information, documents, processes and even photos related to an order are linked and then made visible to the user immediately. Scope simplifies communication within the Streck subsidiary network, and all information is available to all users within a central database, based on defined access levels.

Riege also implemented some individual requirements of Streck Transport and programmed them in Scope. As a result of this, work processes are simplified with the help of the freight software and the visualization of data relationships has been improved for the users. Individual interfaces, such as to ERP systems or for accounting and invoicing systems of customers and partners, were also developed specifically by Riege. These interfaces ensure trouble-free data transfers.

Thanks to Scope, employees at Streck Transport can now work more efficiently and securely with regard to the new air safety regulations of the LBA (Luftfahrt Bundesamt), which were introduced in 2013. In close cooperation with Streck Transport, Riege integrated an automated query function for the RA/KC database into the software, which covers the entire transport chain.

Božo Čičak, CIO of the Streck Transport Group, draws a very positive conclusion of the overall migration to the new software: “Thanks to the new functionalities in Scope, we have been able to optimize our internal processes. Our improved data quality as well as automation have enabled us to improve the efficiency of order processing. We are using the high level of transparency and improved connectivity of the system to improve our performance for customers. The overall implementation ran smoothly at all 11 locations, and this clearly highlights the quality of the application and the close cooperation we experienced within the joint project team.”

Tobias Riege, Managing Director of Riege Software International, emphasized the participation of Streck Transport during the further development of the software: “Together with the IT and air freight specialists at Streck Transport, we received valuable input during numerous workshops for improving Scope, especially with regard to the automation of work processes. The expertise of these practitioners flowed into the software and improved its performance even further.”

Streck Transport has also been using the Scheduling module of Scope for land-based transports since 2013. During the course of 2014, Streck will migrate to the new Scope Web Tracking System with the help of Riege. Thanks to this system, all partners of Streck (customers, suppliers, agencies) will receive information on their shipments – such as shipment data and status events – via an intuitive Web interface. This means additional important areas will also be integrated into the overall system.

About Streck Transport

Streck Transport was founded in 1964 in Lörrach by Karl Streck. Streck Transport currently has 1200 employees in 19 subsidiaries in Germany and Switzerland, generating an annual turnover of 220 million euros. Streck Transport is a founding member of the logistics networks System Alliance and System Alliance Europe and also a member of the International Air Transport Association (IATA).

About Riege Software International

Riege Software International is a leading provider of smart software solutions for freight and logistics. Established for more than 25 years, the family-owned company has more than 80 staff with headquarters in Germany and branches in Europe, Asia and North America. Riege delivers products and services to more than 300 customers including Dachser, DB Schenker, Fast Forward Freight, General Transport, Jet-Speed, Kerry Logistics, Logwin, Pan Asia Logistics, SDV Geis, UTi and Zufall.

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Riege Showcases Scope at WCA First Annual Conference 2014 in Hong Kong https://www.riege.com/news/riege-showcases-scope-at-wca-first-annual-conference-2014-in-hong-kong/ Thu, 01 May 2014 18:33:00 +0200 Mark Ketcham https://www.riege.com/news/riege-showcases-scope-at-wca-first-annual-conference-2014-in-hong-kong/ Riege Software International is participating for the second time at the 16th WCA First Annual Conference from May 11th to 14th, 2014 in Hong Kong, China.

Members of WCA make up the world’s most powerful grouping of independent freight forwarders with 5438 offices in more than 759 cities and ports worldwide and together create more logistics power than all other networks combined.

We will showcase the latest developments of Scope, our multi-modal transport management system which also integrates into the WIN platform, a common platform for the logistics industry, designed specifically to facilitate electronic communication of shipment data and documentation.

The integration with WIN produces significant improvements in efficiency and cost-savings for forwarders and agents and provides a perfect platform for E-commerce and paperless transfer of documents. No matter which software the partner is using, by integrating with WIN, Scope creates a seamless connection and data exchange.

Johannes Riege, Founder and CEO of Riege Software International:

We are all very excited to be able to showcase Scope, our innovative transport management system with all attendees. Over the years I have met many freight forwarders who all share the challenge of managing such a complex supply chain process and who look for ways to save time and efficiencies and to continuously improve on what they already do. I enjoy hearing both successes and challenges as the custom requirements continuously change and evolve. Having been involved in the industry for more than 30 years, I believe that Scope provides a uniqueness that can help take things to the next level.

Come and meet us at our booth B2 – we are pleased to welcome you!

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Aircargo.nl Select Scope in The Netherlands https://www.riege.com/news/aircargo-nl-select-scope-in-the-netherlands/ Mon, 14 Apr 2014 15:34:00 +0200 Henk Boorsma https://www.riege.com/news/aircargo-nl-select-scope-in-the-netherlands/ Aircargo.nl, with offices in Amsterdam and Aalsmeer, have made the change to Scope Air Freight and Customs modules. They are now using the cloud based system from Riege Software International to manage their shipments. Interfaces have been built to meet the forwarders additional needs, Customs documents created within Scope are loaded on an Aircargo.nl server where they can be viewed and downloaded by customers.

For accounting, Scope provides an interface to Exact Online, the popular software package selected by Aircargo.nl for their finance operations.

About Aircargo.nl

As an international freight forwarding and logistics company, we are able to offer our customers a wide range of AOG, Offshore, Ship-spares, perishable goods and general cargo, by means of various transport services. With offices in Amsterdam and Aalsmeer, Aircargo.nl is able to help in every possible way, be it urgent or general cargo. Aircargo.nl offers a worldwide service and takes care of all aspects of logistics processes

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TNT Express Benelux Switched to Scope for their Special Services https://www.riege.com/news/tnt-express-benelux-switched-to-scope-for-their-special-services/ Wed, 02 Apr 2014 15:53:00 +0200 Henk Boorsma https://www.riege.com/news/tnt-express-benelux-switched-to-scope-for-their-special-services/ TNT Express Benelux has switched to Scope of Riege Software International. After just a few short weeks the TNT staff were already processing shipments faster and with more accuracy than they were able to do with their previous system.

Known consignors are easily checked in Scope Air Freight, thereby verifying secure shippers, authorized agents and carriers and the required screening of shipments. The security status of the consignment with the integrated Denied Party lists within Scope are used to check more than 30 U.S. and international address lists. Additionally, making export declarations, sending electronic messages and ECS handling are now integrated into one solution.

About TNT Express:

TNT Express Special Services provides international solutions to complement the TNT Express network with the challenges in supply chain, speed, product features to ensure they are meeting customer expectations.

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Visit Us at NCBFAA 2014 in Summerlin, Nevada https://www.riege.com/news/visit-us-at-ncbfaa-2014-in-summerlin-nevada/ Tue, 01 Apr 2014 16:01:00 +0200 Mark Ketcham https://www.riege.com/news/visit-us-at-ncbfaa-2014-in-summerlin-nevada/ Riege Software International is participating in the NCBFAA Annual Conference in Summerlin, Nevada on April 6th through the 9th with 600 of the international trade industry’s top representatives from around the United States. For four days the nation’s leading customs brokers, freight forwarders, NVOCC’s, OTI’s and service providers gather to update themselves on industry developments and to connect with colleagues new and old.

Riege representatives Tim Mitchell, Managing Director of the Americas and Mark Ketcham, Vice President, the Americas, will be available to demonstrate the capabilities of Scope, Riege’s transportation management system.

Scope is the smart software solution that empowers freight forwarders and logistics partners to easily manage and track their entire business cycle – from quotes to delivery – while satisfying regulatory requirements worldwide.

Visit us at booth #214!

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See You at AirCargo 2014 in Orlando https://www.riege.com/news/see-you-at-aircargo-2014-in-orlando/ Fri, 28 Mar 2014 14:04:00 +0100 Benjamin Riege https://www.riege.com/news/see-you-at-aircargo-2014-in-orlando/ Riege Software International is participating in the AirCargo 2014 Conference in Orlando, Florida on March 30th to April 1st. AirCargo is the premier annual trade show and conference for the AEMCA (Air & Expedited Motor Carriers Association), the AfA (Airforwarders Association), the XLA (Express Delivery & Logistics Association), and ACI-NA (Airports Council International - North America) which co-host AirCargo as a service to the industry.

The conference includes a diverse educational program for attendees, outstanding business opportunities for exhibitors and excellent corporate exposure for sponsors. Each year, AirCargo brings together a virtual “who’s who” of the industry within the express delivery, air freight forwarding and expedited motor carrier industries.

Mark Ketcham, Vice President, the Americas for Riege Software International, will be available to discuss the capabilities of Scope, Riege’s transportation management system. Scope is the smart software solution that empowers freight forwarders and logistics partners to easily manage and track their entire business cycle – from quotes to delivery – while satisfying regulatory requirements worldwide.

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Meet Riege at the 8th World Cargo Symposium in Los Angeles https://www.riege.com/news/meet-riege-at-the-8th-world-cargo-symposium-in-los-angeles/ Fri, 07 Mar 2014 14:18:00 +0100 Mark Ketcham https://www.riege.com/news/meet-riege-at-the-8th-world-cargo-symposium-in-los-angeles/ Riege Software International is participating in the 8th World Cargo Symposium in Los Angeles, California on March 11th with 1000+ of other cargo decision-makers and experts across the entire air cargo supply chain. The three day conference will provide a great opportunity to hear from industry experts, and most importantly network with our customers and partners to ensure Riege continues to keep its finger on the pulse of the industry. Johannes Riege, CEO and founder of Riege Software International will be attending with Mark Ketcham, Vice President of the America’s based in Southern California.

The World Cargo Symposium compromises a full day plenary on 11 March, two-day tracks and a Closing Plenary on 13 March. The symposium will also host the Cargo Executive Summit (CES) that unites leaders from across the Supply Chain Worldwide to discuss and stimulate initiatives that will drive significant industry benefits.

We are very excited to attend this conference which will bring updates on current industry initiatives and challenges, and we look forward to sharing the latest developments in Scope, our innovative multi-modal transport management system. Over the years we continue to meet and discuss the challenges of managing complex supply chain processes. Riege Software highly value these gatherings which are essential to our goals of bringing improvements and new efficiencies to the Cargo industry.

We hope to see you there!

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AEL Partners with Riege Using Scope https://www.riege.com/news/ael-partners-with-riege-using-scope/ Tue, 04 Mar 2014 16:24:00 +0100 Mark Ketcham https://www.riege.com/news/ael-partners-with-riege-using-scope/ Recently expanded into the US market, Scope, Riege’s transport management system is a perfect fit for American Export Lines (AEL), especially with the WIN connection, “Efficiency, productivity, and the ability to adapt to changing customer and agent demands requires a combination of good technology, people, and processes. WIN has proven to be a solution to help improve operational efficiency between agents, and the fact that Scope integrates with WIN is definitely going to benefit us at AEL,” quotes Kasra Ferasat, Marketing Director at AEL. “During the first demo, we were impressed by how simple and straight forward the user interface and processing of shipments was within Scope.”

AEL is most excited about the efficiency the software brings, including the search options, security options, real time view of operations and access rules for all areas of Scope, “Forward thinking innovative approach to their software.” AEL and Riege look forward to a long partnership, “The people I have dealt with are extremely professional, patient, open-minded, experienced and pleasant to work with. Additionally, the fact that a majority of their team has a Freight Forwarding/Logistics background is a major plus. It’s a software “built by forwarders, for forwarders!” adds Mr. Ferasat.

Johannes Riege, founder of Riege said, “Our customer service, with competitive rates and first-class service, is our first priority. We believe in our clients as partners; their success is our success. Constant attention to them is just part of our daily work. We are very proud of the loyalty of our employees and customers most of whom have been with the company for over 15 years.”

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QCS Netherlands Switches to Scope https://www.riege.com/news/qcs-netherlands-switches-to-scope/ Tue, 18 Feb 2014 16:35:00 +0100 Henk Boorsma https://www.riege.com/news/qcs-netherlands-switches-to-scope/ QCS-Quick Cargo Service, located at Schiphol Airport and the Port of Rotterdam are handling their air and sea freight shipments with Scope, the transport management system from Riege Software International.

Scope has an integrated customs module which allows QCS to also complete customs declarations within the TMS. Accounting operations use Exact Globe Next, and an interface provides a seamless link from Scope to Exact.

QCS-Quick Cargo Service was established in 2004 at Schiphol and Rotterdam in 2008, and is a leading European logistics service provider (LSP) offering a wide spectrum of services including a complete range of international freight forwarding services.
With the right combination of infrastructure to provide a dense global network of agents, service and know-how, QCS-Quick Cargo Service generates added value for national and international accounts.
QCS-Quick Cargo Service, your specialist in coordination and optimization of logistics services.

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Known Consignor and Regulated Agent, EU database integration with Scope https://www.riege.com/news/known-consignor-and-regulated-agent-eu-database-integration-with-scope-1/ Mon, 17 Feb 2014 14:13:00 +0100 Henk Boorsma https://www.riege.com/news/known-consignor-and-regulated-agent-eu-database-integration-with-scope-1/ The latest version of Riege Software’s transport management system Scope, is now connected to the Regulated Agent (RA) and Known Consignor (KC) database of European Union. Previously it was possible to store in Scope the RA and KC status, but this new feature adds online validation of these parties.

New regulated agents or known consignors can be looked up in the RAKC database while processing shipments or customs entries in Scope. The RA or KC number and date of registration are then included in the Scope database automatically.

The user can set a regular interval for Scope to automatically validate RA and KC addresses (e.g. every day at 02:00) and inform users if any changes to these addresses occur.

Scope uses a login provided by the Dutch Royal Military Police (KMAR) which is specific to each user or group of users. This enables the KMAR to show how many times a user has accessed the RAKC database.

Integrated control of established regulated agents and known consignors within the European Community is in accordance with Regulation (EC) No 300/2008 and its implementing regulations.

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TLT is live with Scope in Amsterdam, Atlanta and Frankfurt https://www.riege.com/news/tlt-is-live-with-scope-in-amsterdam-atlanta-and-frankfurt/ Tue, 11 Feb 2014 16:48:00 +0100 Henk Boorsma https://www.riege.com/news/tlt-is-live-with-scope-in-amsterdam-atlanta-and-frankfurt/ TLT Silver Tiger Logistics (TLT) with headquarters in Frankfurt (Germany) and subsidiaries in Amsterdam (Netherlands) as well as Atlanta, Georgia (USA) has been live for a couple of weeks with Scope, Riege’s transport management system.

After a short rollout phase, TLT is processing all its air and sea freight shipments using Scope. Accounting is executed via interfaces to third party accounting packages in each country, e.g. Quickbooks in the USA.

TLT Silver Tiger Logistics are an innovative global logistics solutions provider, adaptable to all customer needs, providing highest satisfaction, quality and cost-savings.

About TLT Silver Tiger Logistics:

Headquartered in Frankfurt (GER) and with stations in Amsterdam (NED) and Atlanta (USA) combined with representation in China and India, they are a specialized division of the TLT Group. The TLT Group takes over manufacturing and logistics processes for the industry (e.g. automotive) and supports them with engineering, consulting, interim management as well as customized products and services.

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Akomar – satisfied user of Scope Sea Freight https://www.riege.com/news/akomar-satisfied-user-of-scope-sea-freight/ Sat, 01 Feb 2014 22:24:00 +0100 Bennobo https://www.riege.com/news/akomar-satisfied-user-of-scope-sea-freight/ Akomar Shipping BV is a medium-sized company which in the last 25 years has put its stamp on the Rotterdam shipping and forwarding business. Founded in 1988 by Arjan Kruis, the company has consistently delivered stable year on year growth. Headquartered in Ridderkerk, with a separate air office in 'Zestienhoven' (Rotterdam The Hague Airport), Akomar serves its customers worldwide. All departments within the company have been working with Scope since January 1, 2013 and have expressed satisfaction with the sea freight module. The previous package used no longer met the requirements of Akomar.

“The sea is the limit”

Akomar is one of the biggest players in the Ro / Ro business. Trucks, cars, and buses are shipped expertly and quickly by Akomar, who also produce the proper documents for all parts of the world. For LCL / groupage cargo, the Akomar customer is in the right place. The company has a weekly service specializing in the near and middle east, but other areas are also possible. “We say 'the sea is the limit' but in reality there are no borders with other modes." said Arjan Kruis. There are also no proverbial boundaries at the document level: the Scope sea freight module seamlessly integrates with Port Base, the logistics information exchange system between port-related businesses and government, a feature used by Akomar.

New package, familiar team

“I've known Henk, Martin and Nardo since 1997,” says Arjan about the Riege Netherlands team. “They have so many years of expertise and are totally service oriented, so when I heard they had started Scope in the Netherlands, without a doubt the door was open to them here.” The package Akomar worked with previously did fine at first, meeting the requirements. Unfortunately, the back office of the package was moved to India which did not facilitate communication. Moreover, it was found that the package no longer kept pace with the development of basic requirements at Akomar. When Arjan decided it was time for a change, he contacted Henk Boorsma who was at that time busy marketing Scope.

“It was immediately familiar,” says Arjan who simultaneously realized that switching to a new system could well encounter some resistance from employees. “Fortunately, we immediately experienced the benefits of Scope, so any hesitation vanished quickly, like snow in the sun. Formerly, when an order was to be confirmed, this was done manually via an email, but now Scope automatically generates a professional and accurate document. This example of time saving is an important advantage of the system. We receive compliments from our customers who are very pleased with changes" said a proud Arjan. Working with Scope at Akomar meant saying goodbye to a bulky, power-hungry server. Scope is a program that, as it says, is working 'in the cloud'.

Good service and promises

The economic crisis has happily been virtually ignored by Akomar. The company sees no growth as a goal in itself. “We are providing a good service and delivering on our promises to our customers, this is very important. As a result, our customers remain loyal to us, so when they grow, we grow with them,” says Arjan.

Scope guarantees identity

What Akomar find very important is presenting an identity of its own. Within the system “I do not want standard forms used by other forwarders. Akomar has a face and we want to show that face in all our output, Customers should immediately recognize our signature. Riege's team has put in the time necessary to implement our identity in the system. We are proud that they have succeeded and that Akomar - thanks to Riege - is set apart from the rest in this area.” according to Arjan.

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Fast Forward Freight active with Scope in three countries https://www.riege.com/news/fast-forward-freight-active-with-scope-in-three-countries/ Sun, 01 Sep 2013 21:36:00 +0200 Bennobo https://www.riege.com/news/fast-forward-freight-active-with-scope-in-three-countries/ Fast Forward Freight, founded in 1995, is a niche player in the international transport industry. Headquartered in the Netherlands and with multiple offices worldwide, FFF is an international freight forwarder with global knowledge and experience. On January 1, 2011, FFF Germany switched over to Scope. A year later, the Belgian branches followed and the offices in Amsterdam and Rotterdam switched over in the second quarter of 2012. Riege is the right partner to support FFF’s increasing growth with Scope and its functionalities.

Customer-oriented logistics service provider

Fast Forward Freight strives to be Europe’s most customer-oriented logistics service provider by offering the highest degree of service. All employees are highly motivated to provide customers with the very best service possible. “Teamwork, innovative thinking and customer focus are our key words,” stresses Van Breugel. In geographical terms, FFF is specialized in sea, and air freight shipments to Africa. Although FFF can transport all commodities, the emphasis is on shipments for the printing, food and offshore industries. “We provide a consignment from A to Z, including all the necessary documents and we thus relieve our customers of all their concerns,” said Van Breugel.

“Because we are a niche player with a unique approach, we cannot make do with the outdated software packages that are flooding the market,” said Robert van Breugel, a member of the Fast Forward Freight management team. “We were looking for a package that contains all functionalities. We found these in Scope, the product offered by Riege, and a special module has even been developed for our AOG (Aircraft on Ground) division.”

FFF previously worked with a package from another provider. Unfortunately, we found that the development of the package had stopped. “And we needed a partner who could think along the same lines as us, who could keep pace with our increasing growth,” said Van Breugel.

Distinctive capacity

With Scope, Riege offers a system that perfectly meets the most diverse customer requirements. When a customer is looking for a specific functionality that the system does not provide, the Riege team gets down to work creating a solution for the customer. In the chain, increasingly more work is being done digitally, so these new tasks must be be possible from a software perspective. “Other software companies want to, but can no longer keep pace. With Scope, Riege has a relatively young product with which it is possible. This is what makes the company stand out from the rest,” says Van Breugel.

The integration of Scope with the Exact accounting program is a good move. Through Scope, outstanding balances from Exact can all be managed at customer level and reminders can be sent automatically from the system. The three countries in which FFF is located are also well connected. If a customer is a debtor in one country, they know that in the two other countries also. You can imagine that with more than 130 Scope users in several countries, this is a huge advantage,” says Van Breugel.

The customer is a partner

There is intensive consultation between Riege and Fast Forward Freight: Once every two weeks, both teams sit together at a table in order to go through all ongoing business and discuss issues. The Schiphol headquarters are also visited four times a year by the management of Riege Germany. Riege finds the personal contact with its customers very important. The software supplier likes to keep its finger on the pulse in order to respond proactively to the wishes of the customer, who is regarded by Riege as its partner.

Van Breugel endorses this excellent cooperation: “Scope is intuitive and it is a logical whole. Overall, it is good to manage as well as to control. The base is designed in close cooperation with Henk Boorsma, Martin Wood and Nardo Bezemer, three colleagues from Riege Netherlands who know the business, which is very important. They all come with a freight forwarding background, they speak the language and they understand logistics processes.”

Innovative spirit

FFF has recently purchased an X-ray scanner. A scan is not only used for the declaration of safety, screening of shipments of hazardous and / or illegal substances, but also for customs compliance checks. Customs can monitor real-time, based on the entry number of the shipment. Monitoring and screening are thus shifted from the 1st to the 2nd line.

After purchasing the machine, the question immediately arose for FFF to automatically add images of the scan to the file. Van Breugel: “The men from Riege Netherlands immediately set to work on our question. Soon, we will also link the scans to Scope at the push of a button.”

Riege is currently developing an advanced Track & Trace module in Scope. This is of great additional value because it allows each party to log-in and view their part of the shipment. “And this shows once again Riege’s innovative spirit which is so appreciated by us,” says Van Breugel in conclusion.

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Riege Implements WIN Platform into Scope https://www.riege.com/news/riege-implements-win-platform-into-scope/ Thu, 21 Mar 2013 12:45:00 +0100 Bennobo https://www.riege.com/news/riege-implements-win-platform-into-scope/ Meerbusch, Germany – Riege Software International has successfully implemented the integration of the WIN platform (Worldwide Information Network) into Scope – Riege’s flagship product for air and ocean freight forwarding as well as customs applications. WIN is a common platform for the logistics industry, designed specifically to facilitate electronic communication of shipment data and documentation.

The integration with WIN will produce significant improvements in efficiency and cost-savings for forwarders and agents and it provides a perfect platform for e-Commerce and paperless transfer of documents. No matter which software the partner is using, by integrating with WIN, Scope creates a seamless connection and data exchange.

“Riege now has the most comprehensive interface with WIN and we will work hard to deliver the value together”, said John DeBenedette, WIN’s Managing Director.

Fast Forward Freight, one of the world’s leading independent freight forwarders with headquarters in the Netherlands and branch offices in Belgium, Germany and Nigeria, is the pilot customer for Scope’s implementation of the WIN platform.

“We have been long-term partners of Riege and we appreciate their innovative attitude”, said Robert van Breugel, Fast Forward Freight’s Financial Director. “That’s why we are happy to be a pilot customer for Scope with WIN integrated. As it coincides perfectly with our ambitions to fully incorporate e-freight, which aims to speed up throughput times, improve reliability and planning. Ultimately the project should reduce costs within the transport chain. Already today we see very promising results.”

Johannes Riege, CEO and Founder of Riege, is convinced that Scope and WIN will provide forwarders with capabilities that even some multinationals struggle to match. Therefore he is very pleased to work with WIN and Fast Forward Freight: “I am excited by the potential of this partnership and the excellent results already seen in the pilot project with WIN and Fast Forward Freight. It is very important for our products and services to work closely with the industry leaders”, he says.

The new feature is available in Scope 5.0, which was introduced into service by Riege shortly before the anual WCA Family Week conference in Bangkok, where Riege attended for the first time as an exhibitor.

About Worldwide Information Network

WIN provides the world’s only cloud-based fully integrated e-connectivity platform for the global independent freight forwarding community. Developed specifically to connect SME forwarders across the supply chain, WIN has concluded full testing and is currently being adopted by freight forwarding companies around the globe.

With no software or hardware required, WIN can be rapidly integrated with third party or in-house IT or cargo management systems with the assistance of the dedicated team of WIN customer service experts.

WIN is headquartered in Bangkok, Thailand and operates customer services offices in Asia, Europe, Africa and North America.

For further information please see: www.winwebconnect.com

About Fast Forward Freight

Fast Forward Freight provides global freight forwarding, warehousing and supply chain solutions to over 5000 customers worldwide. Founded in 1995 it remains today one of the largest privately owned, independent freight forwarders, within the European theater. The “Fast24x7” aviation and special projects division is considered among the leading time-critical solution providers.

About Riege Software International

Riege Software International is a leading provider of smart software solutions for freight and logistics. Established for more than 25 years, the family-owned company has more than 80 staff with headquarters in Germany and branches in Europe, Asia, North America and Australia. Riege delivers products and services to more than 300 customers including Dachser, DB Schenker, Fast Forward Freight, General Transport, Jet-Speed, Kerry Logistics, Logwin, Pan Asia Logistics, SDV Geis, UTi and Zufall.

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Riege Receives iF Communication Design Award 2013 https://www.riege.com/news/riege-receives-i-f-communication-design-award-2013/ Thu, 24 Jan 2013 00:00:00 +0100 Bennobo https://www.riege.com/news/riege-receives-i-f-communication-design-award-2013/ Meerbusch, Germany – The corporate design of Riege Software International has been awarded the iF Communication Design Award 2013. This may well be the first time that the public relations efforts of a logistics software provider have received this renowned prize. The iF Communication Design Award is one of the most significant international awards for excellence in communications design and is presented annually.

This corporate design, developed by Hamburg-based agency Weissraum Design in partnership with Riege, was recognized in the discipline Communication Design and the category Crossmedia. Weissraum and Riege have created a new, clear, condensed view of freight and logistics. Bits, bytes, and pixels, the tools of software developers, have been styled into virtual 3D worlds.

These succinctly fashioned environments, which often present the employees of Riege, show how easy freight handling has become with the aid of state-of-the-art software. From the logo to the website to brochures and advertisements, through to the graphical user interface of Scope, Riege’s transport management system, the new design addresses all methods of communication and all applications.

“We are very proud that Weissraum has received the iF Communication Award 2013 for Riege’s new corporate design”, explained Benjamin Riege, Marketing Director of the family-owned business. “Our goal was to achieve a high level of succinctness, user-friendliness and ergonomic quality and combine these with the factors that define us – our innovation, our approachability and our level of service.”

All specifications and elements such as the definition of the logos, the typography, and the color or 3D environments are documented in an extensive style guide. The process of development of the various elements took around three years.

The iF Design Awards have been presented each year since 1953. These renowned awards in the three disciplines of products, communications, and packaging are used by their recipients, including global corporations, medium-sized companies, agencies, and design offices, to market their products and services. For the 2013 iF Design Awards, 49 international experts discussed 4,352 entries from 1,920 entrants in 51 countries. In the discipline of communications, a total of 1,086 entries were submitted, with 346 being awarded the iF label and a further 20 being presented with the iF Gold Award.

About Riege Software International

Riege Software International is a leading provider of modern logistics software for air freight, sea freight and customs. Established for more than 25 years, the family-owned company has more than 80 staff with headquarters in Germany and branches in Europe, Asia, North America and Australia. Riege delivers products and services to more than 300 customers including Dachser, DB Schenker, Fast Forward Freight, General Transport, Jet-Speed, Kerry Logistics, Logwin, Pan Asia Logistics, SDV Geis, UTi and Zufall.

About Weissraum Design

Weissraum represents emphasis through omission – visual communication with the direct message that every brand, every company has something unique, something unmistakable.

Since 1995, the Hamburg-based agency has made a name for itself as a ‘tailor’ of unusual corporate design solutions.

Its list of clients ranges from the gastronomy sector (Tim Mälzer, Bullerei Restaurant, Curry Queen – fast food chain, Der Blaue Hummer Catering, Hausmann’s Restaurant, Hoch III – Cafe. Bar. Club) to entertainment (ARD, ZDF, Universal, Sony Music, Splendit/Videociety, Karl Bartos – Ex-Kraftwerk, Nina Hagen, Yello) to technical services and industrial applications (Rosenthal Porzellan, Brooks Sports Inc., Sennheiser Electronic, Riege Software International).

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iF Communication Design Award 2013 https://www.riege.com/news/if-communication-design-award-2013/ Thu, 10 Jan 2013 12:06:00 +0100 Benjamin Riege https://www.riege.com/news/if-communication-design-award-2013/ We are very happy to announce that  Weissraum Design, our agency for visual communication from Hamburg, has won an iF award for the corporate design of Riege Software International.

The globally recognized seal of quality for outstanding design is awarded every year in the three disciplines product, communication and packaging. Agencies, design firms and SMEs use the iF design awards as a test for their products.

The iF design awards exist since 1953.

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Scope at Cargo Holland https://www.riege.com/news/scope-at-cargo-holland/ Thu, 10 Jan 2013 00:00:00 +0100 Bennobo https://www.riege.com/news/scope-at-cargo-holland/ Marc, early in 2012 you started your own company, Cargo Holland. What is your service portfolio and how do you differentiate from competition?

Cargo Holland offers air freight, ocean freight and road transport solutions. We have a large variety of customers with very different commodities. We give every customer personal attention; we offer them tailor-made solutions and our service does not end after delivery of the cargo. Speed and service are both key for our customers. With our state-of-the-art IT system we are able to fulfill this need.

How is the company doing after the first half year and what are your expectations for the future?

Cargo Holland is doing very well. Despite the economic and financial crisis in Europe we are performing according to our business plan. Although it is a difficult time right now with margins being under a lot of pressure, we think we will keep on growing in the near future.

Right from the start you decided to use Scope from Riege Software International for air freight and customs clearance of export shipments – why is that?

I have known the people behind Riege Netherlands for many years. They introduced Scope to us – a very user-friendly, easy-to-use and self-explanatory Transport Management System (TMS). To a very large extent, Scope met our requirements to serve our customers. With Scope we have all relevant information for any shipment to hand at any time. The system provides transparency of all activities. And we also appreciated the fair price and the quality of the product.

What are the main benefits Scope is providing for your business?

Well, when Riege Netherlands showed us the demo of the system we thought Scope is a user-friendly and easy-to-access system. Today we know Scope has contributed to improving our efficiency and productivity. Actually, by using Scope we can handle more files per person per day. We benefit from the system’s intelligence and comprehensiveness.

Do you plan to use other Scope modules as well in the future?

It is possible that we will use the ocean freight module in the future. Cargo Holland wants to develop warehousing and logistics at a later stage so hopefully Riege will be able to support us in that area as well.

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DB Schenker Selects Riege Software https://www.riege.com/news/db-schenker-selects-riege-software/ Tue, 01 Jan 2013 21:26:00 +0100 Bennobo https://www.riege.com/news/db-schenker-selects-riege-software/ Following extensive testing in June 2012 of various software systems, DB Schenker Logistics selected a single software system to handle all customs formalities in Germany. Scope by Riege Software will be the software solution for customs in Germany.

Uniform Solution

In the past, Schenker Deutschland AG relied on various solutions to deal with different customs procedures, including Scope’s predecessor Procars, which has been in use at DB Schenker for a number of years. A new internal IT project, TANGO, aims to replace these standalone instances with a new, consistent, high-performance solution. To this end, the company evaluated a number of software systems from various providers and put them through practical tests.

At the start of 2009. Schenker began using freight forwarding software Scope for import customs clearance of sea freight shipments. This extensive real-world testing of Scope convinced Schenker’s IT experts and around 125 operations-level sea freight specialists that Scope met their exacting requirements and offered considerable benefits.

ATLAS 8.4 Forces Deadline

The Scope customs module has been certified by German customs, and will be rolled out to all Schenker Deutschland AG air/sea branches. The system will be used in future for all air and sea freight customs processes, as well as customs warehousing. This includes, for example, the NCTS system for freight within the EU, AV/UV-inward processing and conversion of goods, creating MAWBs (master airway bills), and allocating summary declarations. This latter process is highly automated at DB Schenker.

Driving this transition of air and sea freight branches is a fixed deadline of February 1, 2013 when German customs launches the new ATLAS version 8.4. Schenker Deutschland AG branches have already switched over to Scope because the previous Procars software is no longer compatible.

Train the Trainer

To ensure Scope is optimally integrated into Schenker Deutschland AG’s IT environment and processes, the software specialists from Riege have added a series of modifications and interfaces. They will also be supporting the rollout of branches and training around 1,250 end users. To introduce the staff to the intuitive new system, Riege produced comprehensive training documentation and trained in-house trainers at DB Schenker. These in-house experts will go on to supervise their colleagues during the transition phase.

Rollout to other countries

Carsten Meyer-Mumm, Project Lead TANGO Region Europe Central Air & Ocean at Schenker Deutschland AG, explained the company’s decision in favor of Riege: “First of all we’ve had very good experience with Riege’s technical solutions in the past, as well as with their customer care. Our needs have always been treated with high priority and solutions have also been developed with the same sense of importance. On the other hand, Scope is also a simple and intelligent tool that convinced us with its functionality and sustainability.”

Schenker Deutschland AG operates more than 100 branches in Germany covering land transport, air/sea freight, logistics, and trade fair/special transportation, and employs some 15,200 people.

The company is currently reviewing plans to expand to other European countries, such as Switzerland and the Netherlands, given that Scope is already designed to work with these customs systems.

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Scope at General Transport https://www.riege.com/news/scope-at-general-transport/ Mon, 17 Dec 2012 00:00:00 +0100 Bennobo https://www.riege.com/news/scope-at-general-transport/ Mr Speiser, what services does General Transport offer its customers?

With our 60 employees, we operate all modes of transport – by air, sea and road – and send packages weighing from one kilogram, piece goods, part and full loads, and freight. We also take care of customs formalities for our customers. We are particularly strong in air and sea freight on routes to and from Asia and the US.

In European land transport, besides frequent network departures, we also offer our customers special services from and to the UK with seven of our own trucks and a cold-storage transporter. In Switzerland we operate from four locations: Basel, Basel Airport, Zurich Airport and Geneva. We take full advantage of Scope here. The system provides us with complete control over all processes and deliveries from all locations.

We also specialise in plant and project deliveries, supporting the Swiss machine and system manufacturing sector by handling their logistics for large projects that sometimes extend over several years.

Which tasks do you handle in this area?

We take on the complete logistical planning and management of projects, organise transportation and packing of individual components that are collected together sometimes in Switzerland, sometimes in other countries. After this, we deliver the parts to the point of assembly where they will go into service. These demanding tasks require a great deal of experience, knowledge and specialised workers. We are among the leading specialists in Switzerland in this domain.

Where do your key competitive strengths lie?

General Transport is a medium-sized forwarder based in Switzerland. Founded in 1948, it became part of the Geis Group in 2011, a year in which we generated revenue of around 100 million Swiss francs (72 million euros). Our customers value our individual service, our expertise and our network above all, particularly at our main destinations, as well as in West and Central Africa and the Middle East.

When did you start using Scope, and how do you use it?

We switched our airfreight branches in Zurich and Basel and head office in Basel to Scope between January and July 2012. After testing various systems, we found that Scope was the most convincing in terms of innovation and adaptability to future requirements. We now exclusively use one transport management system for all areas including customs clearance.

How does it actually work?

Scope features special modules certified by the Swiss Federal Customs Administration. What’s more, all employees can access complete dossiers, including business data, copies of invoices and freight documents. Suppliers and customers are likewise connected. As an example, CASS data is fed into Scope directly for central calculation of airline freight costs, booked against provisions for liabilities and charges, and charged on to our customers accordingly.

Why did you decide to use a cloud solution?

That’s right, we use Scope as Software as a Service (SaaS). The system is hosted and maintained in Riege’s main data center in Frankfurt, guaranteeing a high degree of data security with low costs, because we reduce our own maintenance outlays and require less hardware.

What are the advantages for you in using Scope?

The simple-to-use, intelligent user interface has massively cut down the workloads of our 50 users. Processes are now more efficient, saving us costs. The absolute transparency of each and every process allows us to immediately evaluate all orders commercially, which has introduced a cultural change and genuine progress, making us more competitive.

Do you feel equipped for the future with Scope?

We are definitely in a better position to face the future, because Scope helps us network more closely within the Geis Group and with our global partners, and has ensured that we can introduce tracking and tracing across the board and exchange order data. We can enter into new market segments, for example bulk deliveries, and the system ensures easy and uncomplicated processing.

Assisted by the competent service and local know-how of Riege Switzerland, and the resources provided by head office, we now have a powerful partner on our side.

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Scope at ths aircargo services https://www.riege.com/news/scope-at-ths-aircargo-services/ Tue, 17 Jul 2012 00:00:00 +0200 Bennobo https://www.riege.com/news/scope-at-ths-aircargo-services/ Mr Suhrke, what specialist services does ths provide?

ths aircargo services was founded in 2009. Based in Hamburg, we specialise in freight handling for airlines and airfreight forwarders. We work on behalf of our customers in three areas, namely trucking, handling, and aviation security. In the area of trucking, we run regular airfreight deliveries every day with overnight transfer by truck from Hamburg to the international transit airports of Europe. We also provide charter and ad hoc transportation, and door-to-door transportation with pick-up and delivery in the Greater Hamburg area.

In the handling area, more than 20 airlines entrust us with freight agency services and freight handling in Hamburg. In 2011, we handled approximately 7,000 tonnes of export freight and 6,000 tonnes of import freight, meeting strict international standards.

Lastly, we also support our customers in the area of aviation security. We are officially approved by the German Federal Aviation Office as a regulated agent, and are therefore responsible for the practical application of aviation security requirements.

When did you start using Scope, and how do you use it?

We have been using Scope On-Hand, which is specially tailored to the particular requirements of handling agents, since 2010. We had previously been using different systems for consignment acceptance, road feeder services for the airlines, handling for airfreight forwarders, and of course customs clearance. Now, thanks to Scope, we have everything in one software package with one user interface.

For example, as the official representative of Martinair and Cathay Pacific, we run road feeder services from Hamburg to Amsterdam and Frankfurt. Since Scope supports all of the required message formats of the airlines we can communicate the particular process steps to the airlines in accordance with IATA regulations. Even our invoicing is done using Scope.

When working with airfreight forwarders, Scope also manages all of the processes, such as upstream handling. This is particularly simple if the forwarder also uses Scope, which is the case with our customer Streck Transport. This generates tremendous synergies.

Where do you see the greatest benefits with Scope?

Scope makes our processes significantly easier. For example, it maps the entire audit trail that we as a regulated authorised agent must create for each shipment. No other system can do that to my knowledge. Scope also automatically checks the relevant EU database of the officially approved air freight forwarders and regulated agents, and checks the blacklist.

We are now exclusively using a stringent system that covers all the processes. Scope is mostly self-explanatory and intuitive to use, and this has greatly reduced our training requirements. All processing and handling steps now run a lot faster, the error rate is lower, and we can save considerably on costs.

So your conclusion is positive?

Absolutely! Up to now, Scope is the only system in our area that has been developed together with the users, and will continue to be further developed in conjunction with them. As a result, it fulfils our requirements very effectively. The system has a high utility value and enormous depth. I have worked in the industry for more than 30 years and have seen a lot of software. I have only positive things to say about Scope.

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Johannes Riege at IATA Aviation Day in Frankfurt https://www.riege.com/news/johannes-riege-at-iata-aviation-day-in-frankfurt/ Tue, 26 Jun 2012 15:07:00 +0200 Johannes Riege https://www.riege.com/news/johannes-riege-at-iata-aviation-day-in-frankfurt/ Date: Wednesday, 30 May 2012
Event: IATA Aviation Day Europe 
Place: Maritim Hotel Frankfurt Messe 
Speaker: Johannes Riege

e-freight is all but etix

People often wonder why electronic ticketing works in the field of passenger air transports but its cargo counterpart e-freight is still in its infancies. So the sober question to be raised is: Why does our industry not simply transfer the proven, tested, and commonly accepted etix tool into the global cargo world?

The answer is easily to be found when asking ourselves where etix would stand today, if a passenger would have to declare which different items his luggage contains, if he has got a dangerous goods declaration for his deodorant he’s carrying with him, etc. If these formalities would be required from each traveler etix would most likely still be in its preliminary phase.

The easy thing in electronic ticketing is that only two interacting agents are involved – the passenger and the airline. As far as data requirements are concerned only airline, flight details, payment specifics, and passenger data are needed to purchase a ticket and take off on board an aircraft.

In comparison our air freight business is much diverse: the processes are highly complex, the number of participants is by far greater, and the authorities – especially customs – are acting according to their state’s own rules and regulations.

So in short: e-freight cannot be compared with etix!

History

IATA has first taken up the e-freight issue at the World Cargo Symposium (WCS) in 2007 in Mexico City. There WCS presented e-freight as valuable contribution for Simplifying the Business (Stb). Ever since this Mexico gathering the e-freight topic stood on the agenda of each of the subsequent annual meetings organized by the WCS. To push this task forward IATA has worked with many regulatory authorities, especially customs administrations. Today’s result is that on a number of international trade lanes there is no more need for paper documents since customs authorities not only collaborate but are meanwhile part of the e-freight process.

Further achievements are in brief:

  • The e-AWB is approved by the IATA Cargo Services Conference (CSC) and now serves as a contract between the forwarder and the airline rather than the previously used paper-AWB.
  • The Cargo Data Interchange Task Force (CTITF) defines the XML-standards of documents.
  • The e-freight Operating Procedures (e-Fop) describe the processes.
  • IATA has made e-freight a task for the regions, by organizing joint meetings with forwarders, airline representatives and other parties involved in air freight on a local basis, as the Frankfurt-held conference 30 May 2012 proves, to name only one such event.
  • In the U.S. e-freight stands always on top of the agenda at the annual CNS conferences.

This illustrates the many efforts IATA has put and keeps on putting in e-freight. The promoting of this important and innovative tool by IATA I consider being of utmost relevance for our industry.

Current results

According to IATA’s May 2012 figures e-freight has gone live in 42 countries, at 429 airports, and 46 airlines as well as 2057 freight forwarders participate. That looks pretty impressive. So the question has to be raised how IATA achieved those figures?

The answer is rather simple - because only e-AWBs are counted in the IATA statistics (in conjunction with pdf-documents). The e-AWB scheme can be compared with etix® in passenger traffic. The sad conclusion reads: We are still very much in the infancy of e-freight, despite all efforts by IATA, industry participants and customs authorities.

So to me the core message must be that real benefits for the air cargo industry are only achieved, if all partners exchange data instead of documents.

Symmetric vs. asymmetric approach

Basically, there are two approaches of managing e-freight processes: the symmetric and the asymmetric solution. What do these models consist of and where do they differ?

To put it simple: the symmetric model treats all participants within a given supply chain from A to Z as being equal partners. Each of them – from a shipment‘s origin to it‘s final destination – act as equal peers. This is the currently deployed model: everybody, whether the shipper, trucker, forwarder, ground handling agent, customs agencies, consignee and last but not least the airlinee are deploying e-freight in the scope of their own possibilities and economic goals for the greater good. The result of this collective effort of equals is the successful paperless shipment – hopefully!

However, there is a trap: everybody relies on everybody else and all participants are responsible only for their own part of the transport chain. But no one takes control of and responsibility for the entire process. Nobody is sitting in the driver’s seat being formally in charge of managing the electronic flow of documents.

In contrast, the „asymmetric“ or „hierarchical“ version advocates a clear solution for directing, coordinating, orchestrating and controlling the processes. Looking at the various participants mentioned before and considering today’s situation, the party for steering the processes successfully should be the forwarding agent.

Why him and not the shipper or consignee?

Given today’s circumstances, the forwarder acts as the central „interface“ within the entire supply chain. It is the forwarder’s duty to organize the pickup, to make sure the cargo is properly declared as demanded by the authorities. He’s responsible for booking the airline’s transport capacity, he makes sure the shipments are delivered to the ground handler in a timely manner for ensuring that the shipment is flown as previously booked. In addition it is the forwarder’s duty to make sure that the import process is done correctly and that the goods arrive in time and on budget at the final destination.

The important prerequisite for getting the asymmetric approach off the ground is that the shipper must provide the forwarder with the relevant data concerning his particular shipment: the nature of goods, the weight, the price, whether there are Dangerous Goods and what they consist of - and so on. Only when being equipped with these specifics the agent can direct, coordinate and orchestrate the transport. Only than he is enabled to manage the entire process and data exchange according to paperless e-freight requirements.

If shippers do not pro-actively provide these data sets to their agents e-freight will still be implemented in some ways or others. But it will stay a piecemeal process with little or no coordination.

Prerequisites

This has to be stressed once again: we need the data, not the documents. Only then transports can be speeded up and costs be reduced. Ideally we need the integration of all processes by directly linking the systems involved.

Instead, what we don‘t need is another „next portal“ where participants more or less manually up- and download the data. The key to success is a direct link between systems and processes. IATA has worked hard over the past years to make this linkage possible by defining a common set of messages. Given this everybody should now work hard to implement these messages and realize the links between the different systems.

Advantages for all participating parties

The advantages are widely known, for example the reduction of errors, the speeding-up of processes and the subsequent savings in time and costs. This last mentioned point is convincingly illustrated in a study presented 2011 by the Civil Aviation of Singapore (CAAS). According to their analysis for compiling one manually processed House Air Waybill (HAWB) enterprises have to pay USD 2.70 per employee. In case of e-freight these costs are reduced to USD 1.60 per head, saving the firm USD 1.10. Which might not sound very impressive is in fact a lot of money at the end of the day, given the fact that the Singaporean study assumes an hourly wage of USD 8.00 per employee. In Europe or the U.S. no forwarding agent would be willing to work for this salary, I assume. Hence, the savings would even be more substantial.

Interesting is another comparison mentioned in the CAAS paper. According to the authors a staff member processes 24 HAWBs in average per day when exercising traditional paperwork documentation. In contrast, the same employee is able to process 41 HAWBs each day if facilitating e-freight. This is a remarkable increase of productivity and a clear proof of the many benefits e-freight is able to deliver when utilized by the industry.

Conclusion

The above mentioned example well illustrates one of the many benefits e-freight can deliver, in this case a remarkable increase of productivity for the cargo industry without loading more work on the employee’s shoulders.

As previously stressed e-freight reduces costs and increases the product quality. Therefore, it is one of the rare approaches in air freight that leads to innovating the business. Traditionally and unfortunately, this industry does not belong to the most progressive businesses despite the immense value it delivers day by day to the world economy by enabling the rapid flow of goods across the continents.

So, in theory e-freight works. But it requires a common effort. Everybody has to participate.

It’s like in soccer. Take my team, Borussia Dortmund, for example, this year’s German champion and national cup winner. Their basic philosophy is that the individual player is important, but it takes a strong and unified team to be successful. This simple conviction goes for e-freight as well. Required is a common effort with each player of the supply chain needed to participate actively.

What we need is an ‘e-freight community’ to achieve a broad and lasting success.

Resources

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transport logistic China and transfairlog: Riege presents new features in Scope 4.2 https://www.riege.com/news/transport-logistic-china-and-transfairlog-riege-presents-new-features-in-scope-4-2/ Mon, 04 Jun 2012 00:00:00 +0200 Bennobo https://www.riege.com/news/transport-logistic-china-and-transfairlog-riege-presents-new-features-in-scope-4-2/ Meerbusch, Germany – Meerbusch-based Riege Software International GmbH will attend two trade shows in June 2012 to unveil the latest release of Scope®, which is Riege’s transport management system for air and sea freight and customs clearance.

The family-run company will be at transport logistic China from 5 to 7 June in the German Pavilion of the Federal Ministry of Economics and Technology where they will have a 20 square meter stand. Riege Software International has attended the exhibition every year since 2006.

For the fifth time, transport logistic China will be staged at the Shanghai New International Expo Centre. It is widely regarded as Asia’s most influential trade show for logistics, telematics and transport. Munich-based organiser Messe München has reported further growth in visitor and exhibitor numbers: more than 480 companies (440 in 2010) from 42 countries have now signed up to for an area of 22,000 square metres (2010: 15.000 m²). At the same time, Air Cargo China will be held as Asia’s top air freight trade show as part of the larger exhibition. With 70 exhibitors (2010: 61) and 30 per cent more exhibition space, this event is also reporting gains. Riege Software International will be represented by company founder and Chairman Johannes Riege and Patrick Ling, Managing Director Asia Pacific.

The new logistics show transfairlog will open its gates from 12 to 14 June 2012. Geared to business in north and north-east Europe, this year’s slogan for the fair is “New Ways For New Challenges”. Specifically, the exhibition in Hamburg will focus on logistics chains, the traffic they handle, service providers and component suppliers. Riege Software International will also be taking advantage of the new venue as a co-exhibitor with ths air cargo services in Hall A4, Stand 454. Johannes Riege will be greeting visitors to the stand.

At both shows, Riege will present the features and changes in Release 4.2 of its transport management system Scope. The transport management system, which is aimed specifically at handling and managing air and sea freight and customs clearance, stands out with its intelligent user interface and intuitive operability. Scope is used by leading transport and logistics companies and carriers around the globe. The system comes in many different language versions and country-specific modules for customs clearance.

Among the new developments in Release 4.2 are numerous expansions to order tracking. Templates are now available to define types of deliveries and points are automatically tracked through the delivery process. The shipment monitor now displays a list of all tracked deliveries.

There is also a new filter function that employees can set up with their own settings and filters. A great many predefined filter criteria are included ready for use.

With the new Scope release, service providers with a branch organisation can now set up products for sale or service levels individually per country or branch. The applied rate is automatically used by Scope in the billing process.

Other changes include simplified processing of customs formalities for air and sea freight. As a result of these innovations, Scope is now even more user-friendly and powerful. Riege Software International is continually investing in the development of its transport management system Scope. The new functions will be provided to users free of charge.

About Riege Software International

Riege Software International, based in Meerbusch, near Düsseldorf, Germany is one of the leading providers of comprehensive software solutions for air and sea freight forwarding and customs applications. With some 80 staff, more than 300 clients and branches in Europe, Asia, North America and Australia, the family-owned company has been a trusted partner of forwarders, carriers and manufacturing businesses for the last 25 years. The list of long-term users of Riege’s software solutions includes Dachser, DB Schenker, Jet-Speed, Kerry Logistics, Logwin, Pan Asia Logistics, SDV Geis, UTi and Zufall.

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Riege Simplifies Cloud Computing With New WebSocket Protocol https://www.riege.com/news/riege-simplifies-cloud-computing-with-new-websocket-protocol/ Mon, 07 May 2012 00:00:00 +0200 Bennobo https://www.riege.com/news/riege-simplifies-cloud-computing-with-new-websocket-protocol/ Meerbusch, Germany – With the current version 4.0 of Scope®, Riege Software International has once again simplified cloud computing for its customers. The newly-developed transport management system for air and ocean freight management and customs applications now supports the WebSocket protocol. The HTTP (Hypertext Transfer Protocol)-based network protocol was introduced in December 2011 as an open standard to create continuous, bidirectional links between web applications such as Scope and WebSocket or application servers. Riege Software International’s Scope solution is the first of a new generation of applications that operate using this new standard. The WebSocket protocol is considered to be the future standard for client-server communication.

The transportation management system previously used a proprietary protocol for communication between client and server but Riege replaced this with the WebSocket protocol, which allows communication via a single standard TCP port instead of the multiple ports previously required.

Johannes Riege, Managing Director of Riege Software International, sees the development as an important milestone for Scope, for which there are now many language versions and country-specific modules and functions. “The future belongs to software from the cloud. More and more of our customers are benefiting from the advantages, such as less maintenance and lower costs as well as greater security. With 4.0 Scope and the elimination of VPN connections, things are now even easier.”

The previous protocol required the creation of a network connection to one of Riege Software International’s three data centers. This meant an additional workload for the user which can now be eliminated. Moreover, no additional software or hardware is needed, which reduces the internal IT workload significantly.

With Scope version 4.0, customers can use the software-as-a-service (SaaS) solution directly via an encrypted internet connection. The new WebSocket protocol enables a continuous connection between client and server. In addition, firewalls installed by customers do not have to be configured separately in order to enable access to other SSL-enabled websites, such as online banking.

Among the users of Scope as a SaaS solution is the German-Singaporean freight forwarder Pan Asia Logistics. The company has introduced Scope “from the cloud” in all 40 branches. In April 2012 the switchover of the new headquarters of Pan Asia Logistics in Singapore followed. The software used by Pan Asia Logistics is administered centrally in the new Riege data center in Hong Kong.

About Riege Software International

Riege Software International, based in Meerbusch, near Düsseldorf, Germany is one of the leading providers of comprehensive software solutions for air and sea freight forwarding and customs applications. With some 80 staff, more than 300 clients and branches in Europe, Asia, North America and Australia, the family-owned company has been a trusted partner of forwarders, carriers and manufacturing businesses for the last 25 years. The list of long-term users of Riege’s software solutions includes Dachser, DB Schenker, Jet-Speed, Kerry Logistics, Logwin, Pan Asia Logistics, SDV Geis, UTi and Zufall.

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alpha trans and Riege: Co-operating Successfully! https://www.riege.com/news/alpha-trans-and-riege-co-operating-successfully/ Tue, 01 May 2012 00:00:00 +0200 Bennobo https://www.riege.com/news/alpha-trans-and-riege-co-operating-successfully/ Munich air and ocean freight specialist, alpha trans, and Riege Software International have been cooperating closely for many years. alpha trans has been using Procars, precursor to the transport management system Scope since 1995. Suggestions made during the pilot phase were included in the new software. The deployment of Scope led to considerable savings and played a major role in the smooth certification of alpha trans as an AEO-F.

Focus on Textiles

alpha trans has been an established player in the airfreight, ocean freight and logistics industry for over 30 years. The forwarder, headquartered at Munich airport, with four further offices in Stuttgart, Frankfurt, Dusseldorf and Hamburg is a subsidiary of the Barth + Co. Group, one of Europe’s market leaders in the area of textile and lifestyle logistics. alpha trans has a special focus on air and ocean transport for finished textiles, accessories, luxury goods, raw materials or components from the Far East. Group partner Barth + Co takes care of the overland transport, storage, warehousing and value-added services, while alpha trans looks after prominent customers from the textile and lifestyle industry. In addition to logistics services for clothing, fashion and lifestyle articles, alpha trans also manages the shipment of household articles, information and telecommunications components for the mechanical engineering industry, medical and health-care supplies and the entertainment industry.

When Calling for Tenders, Scope was the Most Convincing Solution

alpha trans has been using the Riege Software International software solution, Procars, since 1995 to process and organise shipping orders. Over the years, a complex IT landscape with company data on various internal and external platforms emerged at alpha trans, this resulted in rising costs as the complexity and maintenance requirements increased. Following a call for tenders in November 2007, the company decided to select Scope, the new Riege transport management system, and to develop the new solution as a pilot customer in order to simplify and modernise its business processes.

Improved Performance, Lower Costs

The outcome is a high-performance system that meets all the requirements in terms of speed, transparency and simplified operation. 65 users now use Scope to process export and import transactions for air and ocean freight, and for customs clearance purposes (AES, EZA, NCTS and SumA). Scope is also used at the head office of parent company, Barth, in Hallbergmoos, near Munich and at the offices in Dormagen, Reutlingen and Nuremberg. The new solution is not only more efficient, it is also cheaper. alpha trans saves 25,000 euros per year in hardware expenses alone. This is because Scope is provided by the Riege computer centres and is operated as a cloud solution.

Software Contributes to AEO-F Certification

In February 2012, alpha trans received AEO-F certification (Authorized Economic Operator-Full) from the main customs office in Munich. After exhaustive trails testing and checking reliability, capacity to pay, compliance with applicable laws and adherence to international safety standards at the head office and in the regional offices, the forwarder is now an authorized economic operator and hence recognised as an especially trustworthy partner in the international transport management segment. Scope proved to be instrumental in the certification. In alpha trans’ opinion, the data security / protection measures and the web-app-based security checks played a decisive role.

Friedemann Eichenseher, CEO of alpha trans, is utterly convinced by Scope: “Together with Riege we have taken a step into the future. In so doing, the investment in the new software has really been worthwhile.”

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Riege Showcases Software Solutions at the CNS Partnership Conference 2012 https://www.riege.com/news/riege-showcases-software-solutions-at-the-cns-partnership-conference-2012/ Fri, 27 Apr 2012 12:34:00 +0200 Bennobo https://www.riege.com/news/riege-showcases-software-solutions-at-the-cns-partnership-conference-2012/ Meerbusch, Germany – The 22nd CNS Partnership Conference will take place from 6 to 8 May 2012 in Miami, USA. Riege Software International, an experienced supplier of comprehensive software solutions for air and sea freight management as well as customs, will be a sponsor of the event and present a stand showcasing their technology. The CNS Partnership Conference is seen as the most important annual event for the air freight industry in the USA. Every year about 500 top-level representatives from airlines, freight forwarders, shippers and service providers from the USA and worldwide take part.

This year the conference gathers under the slogan “Together Towards Tomorrow” and will focus in particular on the need for a common approach by the industry towards challenges such as quality management, e-commerce, security, environment, etc. The conference offers opportunities for an exchange of knowledge and experience in critical areas of the industry via numerous presentations, training events and networking sessions.

For more than 10 consecutive years, Riege Software International has taken part in the CNS conference which is a subsidiary of IATA (International Air Transport Association). This year the company is represented by three delegates. Alongside founder and owner Johannes Riege will be Tim Mitchell, Managing Director Americas, and Marketing Director Benjamin Riege will participate for the first time.

“CNS activities place particular emphasis on the implementation of their e-freight initiative. We support this initiative as a certified supplier and with our software we can make an important contribution to realizing e-freight. This is what we want to discuss with the participating experts,” said Johannes Riege, outlining his goals for the conference.

With its e-freight initiative IATA aims to introduce paperless air freight transport to all relevant routes by 2015. A major challenge is the electronic transmission of accompanying data and documents between all parties involved in the transport chain. Riege intensively supports the program and has been a certified Cargo 2000 partner for information technology since 2008.

Experts from the company will be demonstrating the current version of the innovative transport management system Scope and will be discussing with industry experts how the system can simplify the individual process steps for all involved parties.

About Riege Software International GmbH

Riege Software International, based in Meerbusch, near Düsseldorf, Germany is one of the leading providers of comprehensive software solutions for air and sea freight forwarding and customs applications. With some 80 staff, more than 300 clients and branches in Europe, Asia, North America and Australia, the family-owned company has been a trusted partner of forwarders, carriers and manufacturing businesses for the last 25 years. The list of long-term users of Riege’s software solutions includes Dachser, DB Schenker, Jet-Speed, Kerry Logistics, Logwin, Pan Asia Logistics, SDV Geis, UTi and Zufall.

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Riege Supports Implementation of Cargo 2000 at Iberia Cargo https://www.riege.com/news/riege-supports-implementation-of-cargo-2000-at-iberia-cargo/ Thu, 12 Apr 2012 00:00:00 +0200 Bennobo https://www.riege.com/news/riege-supports-implementation-of-cargo-2000-at-iberia-cargo/ Riege Software International and the Spanish airline Iberia have set up transmission of shipment data as part of the IATA Cargo 2000 initiative. The airline selected DB Schenker and Riege as its pilot partners for the certification process. Both companies are already Cargo 2000-certified and active members of the Cargo 2000 initiative. In January 2012 Iberia Cargo announced that it has earned the Cargo 2000 certification.

Meerbusch, Germany – Since 2009 Riege Software International has offered a web-based platform based on its Transport Management System Scope® which enables transport chain participants to plan, monitor and improve the quality of shipments in line with the Cargo 2000 initiative of IATA (International Air Transport Association). Riege’s software solution is Cargo 2000-certified.

As a Cargo 2000 member, DB Schenker is using Riege’s software. Iberia Cargo had selected DB Schenker and Riege as its pilot partners for the certification process for its membership of Cargo 2000. In the pilot project all DB Schenker shipments from Madrid to destinations in Europe and North America were processed using Scope. Fernando Terol, General Manager at Iberia Cargo, was very satisfied with the results. “With DB Schenker and Riege Software International we have chosen two experienced Cargo 2000 members as our pilot partners. The results are excellent. Moreover, the performance of Riege’s software solution as well as their service and expertise have deeply impressed us.”

As a prerequisite for the certification Iberia Cargo developed an in-house IT platform meeting the CDMP Cargo 2000 regulations. The platform is necessary for exchanging information with other members of the IATA program. During this process, Iberia Cargo has worked closely together with Riege. Air freight carriers, air freight forwarders, handling agents and other logistics companies around the world participate in Cargo 2000. The aim of the initiative is to make the transport processes in the air freight industry more reliable and efficient through exact process analyses and harmonized quality standards.

Airlines and forwarders can achieve substantial improvements in their performance with Cargo 2000 at very low investment costs. On Riege’s Cargo 2000 platform, all processes are made available to all participants on a bundled basis. This enables faster comparison of all processes which can then be optimized on an ongoing basis. Alongside the reliable exchange of information Scope users can not only monitor all processes but also respond quickly as soon as any problems occur. The Cargo 2000 module can be connected to other Transport Management Systems through an interface. In addition to the official Cargo 2000 requirements, the Riege Software International solution enables all status requests in real time. Through the complete integration of shipment monitoring within the freight management software Scope can offer true added-value compared to other systems.

About Iberia Cargo

Iberia Cargo, a part of IAG Cargo along with British Airways World Cargo, is responsible for managing air freight and mail on the scheduled flights of Iberia Airlines, along with its dedicated cargo aircraft and fleet of ground vehicles. In 2011 Iberia carried 266,000 metric tons of freight, and Iberia Cargo posted sales of 312 million euros. Iberia Cargo is leader in air freight between Europe and Latin America. With its “Cool & Fast” service based at Iberia’s cargo terminal at Madrid-Barajas airport, Iberia Cargo has become world standard-bearer in the transport of perishable goods across the Atlantic.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family run business and trusted partner of forwarders, carriers and manufacturing companies, Riege employs approximately 80 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 300 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Jet-Speed, Kerry Logistics, Logwin, SDV Geis, UTi and Zufall.

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New Riege Customers at the Turn of The Year https://www.riege.com/news/new-riege-customers-at-the-turn-of-the-year/ Wed, 14 Mar 2012 00:00:00 +0100 Bennobo https://www.riege.com/news/new-riege-customers-at-the-turn-of-the-year/ Meerbusch, Germany – Several forwarders have migrated to Riege Software’s new Scope® transport management system for all their forwarding operations at the start of 2012. Riege Software International, a leading provider of software solutions for air and sea freight transport and customs, first presented the innovative Scope software to the industry at the transport logistic 2009 trade fair. Scope was developed by Riege in anticipation of rapidly changing market requirements. Since its launch, there has been strong demand for the advanced system, which is characterized by fast, efficient and multi-functional usage together with ultra-modern and user-friendly software architecture.

One of the new customers in Germany is the Honold Logistik Gruppe, which now manages its air and sea freight activities in its Neu-Ulm branch using Scope.

Scope continues to advance in other parts of Europe. For example, the Swiss company General Transport AG, based in Basel, has been using the Riege software product for its sea freight imports and exports as well as the air freight module since the beginning of the year. In General Transport’s Zurich office Scope will go live with an additional, specially-developed software package for e-dec, the centralized electronic cargo processing system of the Swiss customs authority.

In the Benelux, additional Scope installations have been undertaken this year by the new subsidiary Riege Software International BV, which was established last year. In Belgium, the logistics company Fast Forward Freight is now using the innovative software solution in its Antwerp (sea freight), Liege (air freight) and Brussels (air freight) branches. In Germany, the company uses Scope successfully since November 2011 in its branch office in Frankfurt. Two more branches will be opened in Germany during 2012 and equipped with Scope. The software will also be installed at the Dutch company’s branches in Amsterdam, Rotterdam and Venlo. Scope’s full Dutch customs package, including DGVS and C-sum, will be used in these locations. Riege is currently developing a new AOG (Aircraft on Ground) module in cooperation with Fast Forward Freight in the Netherlands. This will be the basis for the introduction of a simple workflow management system in Scope.

The start of 2012 also saw roll-out of Scope at the Dutch air and sea freight specialist Ronex. Its branches in Amsterdam (air freight), Rotterdam (sea freight), Apeldoorn (sales office) and Maastricht (road transport and warehousing) and are also using the module for the Dutch customs system Sagitta (Import/Export/NCTS). During 2012 Scope will be implemented in the Ronex Curacao branch office.

About Riege Software International

Riege Software International is based in Meerbusch, near Düsseldorf, Germany and is one of the leading providers of comprehensive software solutions for air and sea freight operations as well as customs services. With some 80 staff, more than 300 clients and branches in Europe, Asia, North America and Australia the family-owned company has been a trusted partner of forwarders, carriers and manufacturing companies for the last 25 years. The list of long-term users of Riege software solutions includes Dachser, DB Schenker, Jet Speed, Kerry Logistics, Logwin, Pan Asia Logistics, SDV Geis, UTi and Zufall.

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Scope at 2 Achieve https://www.riege.com/news/scope-at-2-achieve/ Tue, 03 Jan 2012 00:00:00 +0100 Bennobo https://www.riege.com/news/scope-at-2-achieve/ Mr. Konijnenberg, 2 Achieve is a young company with special services for the forwarding industry. What is your strategy?

Odaccar Blokker and myself founded the company in 2010. We both benefit from years of experience and a global network in air freight forwarding and logistics. We are true specialists in anything that is not standard. When shipments require special knowledge, handling, equipment, speed, documentation or packaging then 2 Achieve is a perfect fit. We cover the market for airfreight charters, very urgent shipments, on board courier services, road express service and other logistics solutions. 2 Achieve feels very comfortable when complicated logistics matters need to be solved, especially when time is critical.

We are a young, dynamic, eager and professional team of experienced and qualified logistics experts acting as a neutral agent only! Our commitment, speed and reliability have been well-accepted by the market. We are growing fast and extending our services.

When did you decide to go for Scope?

Right from the start we chose Scope. 2 Achieve very much appreciates innovation, short lines and reliable contacts. The transport management system is like the heartbeat of our company, you must have an eye on it. The features of Scope as well as the Riege team were very compelling for us. They exactly know what a forwarder needs and implemented modifications for us within a tight schedule, for instance VAT regulations and special documents for air freight. So we were already fully operational with Scope for air import and air export end of October 2010, in 2011 we added Sagitta export.

What are the main benefits of Scope for you?

Generally speaking, Scope has been developed from the angle of the users, the operational and administration setup is very convenient, easy to work with, gives you a perfect overview, and has brilliant filters. The system works very efficiently, you can change from one application to another without losing data you have entered, you have just one shipment file for a job where you can find all relevant information, emails etc. You can even add pictures for documentation. Charges for air freight export shipments are automatically taken into the invoice. The system is directly connected with our accounting software and with Dutch customs. We can generate AWBs for any of our customers individually with just a click of a button.

2 Achieve was the first Scope customer in the Netherlands. Are you satisfied with the service?

Absolutely, yes. We are very satisfied with the attention we got as a start-up company. In addition to the features of Scope there is another big advantage of Riege: the passion of the people behind the system, in the Dutch office as well as in the support team in Düsseldorf. They really understand your needs and respond quickly.

What do forwarders gain by using 2 Achieve?

2 Achieve is able to deliver added value on all levels to the forwarding industry. We are convinced that this added value will only work when you position yourself as a neutral partner/agent. With our experience even in remote areas of the world and our global network of partners and agents, we are fully dedicated to the needs of our clients. We are a remote trouble shooter for our clients if you like. Many Dutch forwarders have already experienced that for their very urgent and special shipments they can rely on 2 Achieve.

Speed and reliability are the keywords that make 2 Achieve different from most others. Pro-activity and timely communication are key values put into daily practice. Always inform the customer immediately when changes occur to the original agreement. Our passion “2 Achieve” and exceed expectations is in our genes.

What are your next projects at 2 Achieve?

In September 2011 we founded 2 Achieve Customs Solutions B.V., as a dedicated service agent and specializing in all customs related activities. In addition to this our Dutch customers benefit from our courier service with our own vehicles, which we established in August 2011. 2 Achieve Customs Solutions and 2 Achieve Couriers are the main projects that will have our highest attention in 2012 for development and positioning in the market.

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Riege Opens Data Center in Hong Kong https://www.riege.com/news/riege-opens-data-center-in-hong-kong/ Tue, 20 Dec 2011 00:00:00 +0100 Bennobo https://www.riege.com/news/riege-opens-data-center-in-hong-kong/ Meerbusch, Germany – With the opening of a new data center in Hong Kong in November 2011 Riege Software International, a leading provider of software solutions for air and sea freight forwarding as well as customs applications, has now created a rapid and secure cloud solution for its Asian region clients. The new hosting center, in Hong Kong’s Kwai Chung district, expands the software company’s existing IT infrastructure currently located in Frankfurt and head office in Meerbusch. Among the first users of the new center is a long-standing client, Pan Asia Logistics. The logistics services company, with its head office in Singapore, uses the transport management system Scope from Riege, which is provided as Software-as-a-Service (SaaS).

The new data center in Hong Kong boasts the highest international standards in terms of building and data security, is ISO-certified and is operated in line with ecological practices by Japanese telecommunications supplier NTT Com Asia together with Green Management. Riege is thus able to offer its clients in the Asian region the same services as in Europe. This includes hosting the new transport management system Scope and ensuring availability of all services round-the-clock 365 days a year.

Until recently, clients in the Far East were hosted in European computer centers. However, this was unsatisfactory in the long term, according to Johannes Riege, managing director of the software company. In Asia, Riege handles about 30 clients and their numerous branch offices, with increasing demand for these services. “We are growing strongly in Asia with our own offices in Hong Kong since 1994. The new data center was therefore a logical step, since we bear a heavy responsibility with our transport management solutions.”

The background to this development is a lack of sufficient broadband capacity available between Europe and Asia. This meant that speed and availability of data from the European data centers could not be permanently ensured. Riege’s IT department in Meerbusch who control European operations and IT infrastructure are now also responsible for the new data center. The initial contact person for regional clients is the branch office team in Hong Kong.

In the last ten years Pan Asia Logistics has developed into one of the leading logistics companies in East Asia. The company has about 40 branches, mainly in Asia. In 2011, Riege’s new transport management system Scope was rolled out to all Pan Asia offices. The new head office in Singapore is scheduled to go live in spring 2012. Pan Asia Logistics uses Scope as a SaaS solution. The software is located centrally in the Riege data center. The outsourcing produces savings in hardware, maintenance and staff costs, while increasing the security and quality at Pan Asia Logistics.

About Riege Software International

Riege Software International, based in Meerbusch, near Düsseldorf, Germany is one of the leading providers of comprehensive software solutions for air and sea freight forwarding and customs applications. With some 80 staff, more than 300 clients and branches in Europe, Asia, North America and Australia, the family-owned company has been a trusted partner of forwarders, carriers and manufacturing businesses for the last 25 years. The list of long-term users of Riege’s software solutions includes Dachser, DB Schenker, Jet-Speed, Kerry Logistics, Logwin, Pan Asia Logistics, SDV Geis, UTi and Zufall.

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IATA e-freight Maximises Data Quality https://www.riege.com/news/iata-e-freight-maximises-data-quality/ Tue, 18 Oct 2011 00:00:00 +0200 Bennobo https://www.riege.com/news/iata-e-freight-maximises-data-quality/ The e-freight initiative of IATA (International Air Transport Association) aims to introduce paperless air freight transport on all relevant routes by 2015. A major challenge is the electronic transmission of accompanying data and documents between all institutions and service providers involved in the transport chain. “Scope”, the transport management system from Riege Software International, is ideally designed for this task. This has been confirmed with the introduction of e-freight between Düsseldorf-based forwarder Globaltrans and the airlines defined in the start phase.

Meerbusch, October 18, 2011 — At present, 44 countries, 384 airports, 33 airlines and 1,658 freight forwarders are taking part in the e-freight initiative, according to IATA. The objective of the project, which started in 2007, is to replace the substantial quantity of accompanying freight documents with electronic data exchange. Regardless of the shipment size, up to 20 documents are required per shipment, and with the multitude of necessary copies this can add up to several kgs of weight. According to IATA, the equivalent of 80 B747 freighters could be saved each year with electronic data exchange.

“The topic of e-freight has a very high priority for us,” says Kay Uwe Gretsch, director of Globaltrans GmbH, which is based in Düsseldorf. In September 2011 the company’s air freight division received a ‘green light’ from Lufthansa Cargo and Air Canada. The two airlines each check the data quality and processes of freight forwarders before accepting them into the paperless handling scheme. The performance of the transport management system had a substantial share in the smooth admission process, according to Frank Bramer, consolidation manager at Globaltrans. “Scope is a very innovative user-friendly system that relieves our staff of significant workload and supplies excellent data quality. All the requirements for e-freight are contained within the software and make handling very easy.”

Lufthansa Cargo, which has declared the IATA e-freight initiative as a strategic objective, was also very satisfied with the results of the test phase. “The data quality that Globaltrans delivered to us with Scope was excellent. That is why we were able to switch over quickly to real paperless shipping,” explains J. Florian Pfaff, Vice President Area Management Germany. Since 2010 Lufthansa Cargo has offered paperless air freight transport within Germany and also worldwide from all locations where e-freight is already available. The airline’s experts also carefully checked the transport management system that delivered this data. “My staff were very impressed by Scope. The Riege system is extremely user-friendly and offers smart functions,” Pfaff points out.

Globaltrans will now gain from numerous advantages created by paperless document handling. Alongside a lower environmental impact, the time and cost savings, improved shipment quality and reliability will be the key benefits. Johannes Riege, managing director of Riege Software International, is delighted at the positive feedback from forwarders and airlines. “We are very satisfied with the results at Globaltrans. Our joint know-how, built up over many years, has flown into the development of Scope. This has led to real innovations that support users in their daily work.”

After this good start Kay Uwe Gretsch would now like to move ahead even faster. “My aim was originally to handle half of our air freight shipments as paperless by the end of the year. But unfortunately most of the airlines are not yet ready,” the Globaltrans director emphasizes.

About Lufthansa Cargo

With a transport volume of about 1.8 million tonnes of freight and mail and 8.9 billion revenue tonne-kilometres in 2010, Lufthansa Cargo ranks among the world’s leading cargo carriers. The Company currently employs about 4,500 people, worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves some 300 destinations in more than 100 countries in a dense network spanning the globe. Aside from operating its own freighter aircraft, it utilises the belly space on passenger aircraft operated by Lufthansa and Austrian Airlines as well as the capacities available in an extensive road feeder service network. The bulk of the cargo business is routed through Frankfurt Airport. Lufthansa Cargo is a 100% subsidiary of Deutsche Lufthansa AG.

About Globaltrans

Founded in Frankfurt/Main in 2004, the logistics provider Globaltrans GmbH established itself from the start with the wide range of high-quality services. Within a few years, Globaltrans became one of the leading mid-sized logistics service providers and is now represented across Germany with branches in Hamburg, Hannover, Düsseldorf, Frankfurt/Main, Stuttgart and Munich. In addition, Globaltrans uses Exclusive Partner Agencies at all important trading centres in Europe, Asia, Australia / New Zealand, Middle East, South Africa, North and South America.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family run business and trusted partner of forwarders, carriers and manufacturing companies, Riege employs approximately 80 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 300 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Jet-Speed, Kerry Logistics, Logwin, SDV Geis, UTi and Zufall.

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Scope Provides High Data Quality and Reduces Globaltrans Employee Workload https://www.riege.com/news/scope-provides-high-data-quality-and-reduces-globaltrans-employee-workload/ Mon, 03 Oct 2011 00:00:00 +0200 Bennobo https://www.riege.com/news/scope-provides-high-data-quality-and-reduces-globaltrans-employee-workload/ German freight forwarder Globaltrans aims to expand its business with high-quality services and pro-active customer focus. The Düsseldorf-based medium-sized company will rely on support from Scope, the efficient and multifunctional software from Riege, which enables users to make rapid market decisions and relieves staff of routine tasks. The company aims to grow into one of Germany’s top 20 air and ocean freight forwarders within the next 5-6 years.

Reliability and Service

Globaltrans, founded in 2004, currently employs 45 staff at six locations in Germany. Its revenues are likely to exceed €20 million in 2011, according to managing director Kay Uwe Gretsch. Air freight forwarding accounts for about 60 per cent of this figure while ocean freight generates the remaining 40 per cent.In Germany, about 60 per cent of logistics volumes are generated by medium-sized companies. Such firms put a high priority on reliability, consistency and customer-focused services, Gretsch emphasises. “Of course, the transport price is an important element but only one among others,” the company owner comments.

For its international business the forwarder relies on close cooperation with selected exclusive partners, especially in the core markets of China and the USA. Globaltrans sees its other main markets as Japan, South Korea and Taiwan in East Asia. Its key industries served are electronics, textiles and fashion, automotive as well as oil and gas. In addition, aircraft and ship’s parts are special products.

Quality Leap

The close cooperation with Riege Software International has led to a quality leap for the company. With Scope, Globaltrans has introduced a transport management system that was newly developed by Riege and which is offered worldwide. The system results in faster data transmission and thus eases the staff workload. “The workload for our employees has been significantly reduced. As a result, they can now concentrate more intensively on customers and on gaining new business,” said manager Josef Dietz, highlighting the software’s key benefits. Scope is a user-friendly system that has been gradually enhanced with the special requirements of the company, he pointed out.

Successful Participation in IATA e-freight

Scope also supports participation in IATA’s e-freight initiative. The aviation association aims to introduce obligatory paperless air freight transport on all relevant routes by 2015. “The topic of e-freight has a very high priority for us,” says Kay Uwe Gretsch, director of Globaltrans GmbH. In September 2011 the company’s air freight division received a ‘green light’ from Lufthansa Cargo and Air Canada. The two airlines each check the data quality and processes of freight forwarders before accepting them into the paperless handling scheme.

Frank Bramer, consolidation manager at Globaltrans, praises the transport management system’s performance: “Scope is a very innovative user-friendly system that relieves our staff of significant workload and supplies excellent data quality. All the requirements for e-freight are contained within the software and make handling very easy.”

Recommendation Opens Doors

Lufthansa Cargo, which has declared the IATA e-freight initiative as a strategic objective, was also very satisfied with the results of the test phase. “The data quality that Globaltrans delivered to us with Scope was excellent. That is why we were able to switch over quickly to real paperless shipping,” explains J. Florian Pfaff, Vice President Area Management Germany.

Thanks to this positive experience with Scope, the Düsseldorf-based logistics firm now also wants to recommend to its partners that they should review the system and potentially use it. “In this respect, we see ourselves with a kind of door-opener role for the Riege product,” Gretsch confirms.

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Module Developed for Swiss Customs https://www.riege.com/news/module-developed-for-swiss-customs/ Wed, 24 Aug 2011 00:00:00 +0200 Bennobo https://www.riege.com/news/module-developed-for-swiss-customs/ The Swiss customs authority (EZV) has introduced e-dec, a central, electronic cargo processing system that has replaced the former customs procedures and forms. Riege Software International has now developed a special module for Swiss customs clearance. Customers working with the Scope transport management system (TMS) now benefit from a smart and time-saving solution for customs clearance in Switzerland.

Meerbusch, Germany – The aim of the EZV is to offer customers the option of handling import, transit and export goods by electronic means in line with largely harmonized guidelines. This simplifies customs clearance and thus results above all in cost savings and greater efficiency when customers work with a powerful IT system.

Riege has therefore developed a module to connect the EZV customs procedure with its TMS Scope which is now available to all Scope users. The module covers the processes: e-dec Import (import customs clearance), e-dec Export (export customs clearance) and e-dec EVV (electronic customs receipt). In addition, Scope has been certified by the Swiss customs authority for the IT-based transit clearance NCTS, which is obligatory for international transit, as well as for handling as a Registered Shipper or Consignee (ZV/ZE).

“Switzerland is an important economic location. We have exact knowledge of the customs requirements of this non-EU country. This know-how has been used in the development of the Scope customs module,” explained Johannes Riege, Managing Director of Riege Software International, at the market launch of the new product. Andreas Fenner, formerly a customs declaration specialist with Swiss certification and now managing director of the Riege branch office at Nürensdorf, close to Zurich, played an important role in designing and developing the Swiss customs module. He explains: “We are responding to the strong demand from our customers with the new Scope module for Swiss customs. They can now benefit from much more efficient processes in customs clearance.”

The Scope transport management system is characterized above all by its logical, transparent structures and diverse intelligent functions such as the real-time plausibility check. All major customs regulations are stored within the software and can be displayed to the user according to the context. Moreover, the software includes an automatic freight transport cost calculation function and a comprehensive administration of article and tariff numbers.

Scope incorporates specific modules for customs clearance in Germany (ATLAS), the USA (AES), the Netherlands (Sagitta) and now Switzerland (e-dec). Furthermore, the TMS system covers all security requirements, such as the Import Control System (ICS), which was introduced on 1 January 2011. The IATA quality and sustainability initiatives such as Cargo 2000 and e-freight are also supported by Scope with special modules.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family run business and trusted partner of forwarders, carriers and manufacturing companies, Riege employs approximately 80 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 300 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Jet-Speed, Kerry Logistics, Logwin, SDV Geis, UTi and Zufall.

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New Opportunities for Smaller Businesses https://www.riege.com/news/new-opportunities-for-smaller-businesses/ Mon, 25 Jul 2011 12:00:00 +0200 Bennobo https://www.riege.com/news/new-opportunities-for-smaller-businesses/ Riege Software International GmbH has developed a terminal solution for its transport management system (TMS) Scope. Small and mid-sized forwarders, handling agents and industrial suppliers will especially benefit from the solution by the IT service provider located in Meerbusch near Dusseldorf, Germany. With the new software, users can handle export and import orders for air freight, sea freight and customs clearance without time-consuming installation procedures and at moderate cost.

Meerbusch, Germany – In the past, small to medium-sized forwarders and industrial suppliers had to invest in special software and comprehensive internal IT infrastructure in order to handle transport orders and to take part in ATLAS customs procedures. Riege’s terminal solution comes as “software as a service” and this approach helps to minimize operational costs and optimizes processes. The software can be accessed from any location via the web. The solution also simplifies data collection and generating reports.

With the Scope terminal solution, users benefit from all the logistics software features for air freight, sea freight and customs clearance, via secure customer access over the internet. The only prerequisite for the use of the SaaS software is a computer (minimum requirement is a Windows XP operating system) with an internet connection for remote access to the server. The user benefits from the experience and systems of the service provider and avoids the risks of maintaining local IT infrastructure and software. Master data and the purchased modules, for example the air freight export application, are instantly available to the user and are accessible from anywhere in the world using any computer connected to the Internet. With a terminal solution, even multi-user operations where several employees simultaneously handle customs clearance, will not incur high costs. Additionally, the users have access to all current and future customs regulations.

With our Scope terminal application companies can work globally. The solution can be adapted to changing business processes. That’s why small and medium-sized companies will especially benefit from it”, says Johannes Riege, General Manager of Riege Software International.

Once all data is stored at Riege Software International’s data center, customers are provided with additional security. In the case of local system failure, virus contamination or fraud, no data is lost since it is safely stored on systems in Frankfurt and Meerbusch, where Riege administrators perform regular backups and updates. This allows the user to cut down on the services of a local IT partner. All relevant code lists are automatically updated with fast and easy access to additional functions such as the electronic customs tariff (EZT).

The solution can also be equipped with an accounting interface (i.e. Datev) for easy invoicing. Thus all internal processes are optimally connected. Since the terminal solution is paid by a one-time connection fee only, customers save investments in hardware,ensuring costs remain low.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family-run business and trusted partner of forwarders, carriers and manufacturing companies, Riege Software employs approximately 80 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 300 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Jet-Speed, Kerry Logistics, Logwin, SDV Geis, UTi and Zufall.

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Branch Office for the Benelux Region https://www.riege.com/news/branch-office-for-the-benelux-region/ Tue, 21 Jun 2011 11:57:00 +0200 Bennobo https://www.riege.com/news/branch-office-for-the-benelux-region/ Expanding its presence in Europe, Riege Software International opened a branch in the Netherlands in spring 2011. The new managing director Benelux and contact person in the Leersum office is Henk Boorsma.

Meerbusch, Germany – With offices in Europe, Asia, Australia and North America, Riege Software International has been present in the market for more than 25 years, providing comprehensive logistics software services and has over 850 installations of its software solutions in more than 120 countries. The new branch office in The Netherlands puts Riege in a position to serve small and medium-sized firms in particular but also forwarders, carriers and shippers in any of the Benelux countries. Henk Boorsma, 44, an industry professional with more than 20 years of experience in the logistics sector, heads a team of Dutch speaking experts. They serve local transport companies, forwarders, freight handlers and manufacturing companies.

Since its foundation in 1985, the family-owned company, based in Meerbusch, Germany, has offered innovative software solutions for air and sea freight, ground handling and customs clearance, and has extended its product range with country-specific modules. In particular, Scope, the new modular software solution for air and sea freight management, developed and implemented by Riege Software International, has recently been extended with specifications for the Dutch market. Country-specific components, such as a direct connection to the Dutch customs system Sagitta, enable ecustoms clearances for imports, exports and warehousing (including NCTS and C/sum and DGVS). These have been implemented along with interfaces to accounting software like Exact Online, Exact Globe and Account View.

Users in the Benelux countries thus benefit from a multi-functional software solution that offers a free choice of modules for all operational requirements in sea and air freight, customs clearance as well as for handling agents. Among the first clients of the new branch office are transport companies 2Achieve and Globcon Logistics who are currently using the Scope software solution. Henk Boorsma is very satisfied with the feedback from the markets so far: “With the fully integrated customs and interface to accounting packages, Scope is ready to serve the Dutch freight forwarders with a modern application. Currently we are talking to a lot of potential customers who are very interested in benefiting from Scope as well.”

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family run business and trusted partner of forwarders, carriers and manufacturing companies, Riege Software employs approximately 80 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 300 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Jet-Speed, Kerry Logistics, Logwin, SDV Geis, UTi and Zufall.

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Scope Connects Partner https://www.riege.com/news/scope-connects-partner/ Wed, 18 May 2011 00:00:00 +0200 Bennobo https://www.riege.com/news/scope-connects-partner/ Cross-border freight shipments face high barriers in terms of full electronic documentation and optimal physical transportation. Help is provided by the new transport management system Scope from Riege Software International. The company presented the system’s new features at the transport logistic 2011 trade fair from 10 – 13 May. The Meerbusch-based software specialists welcomed many interested visitors to their stand and held detailed discussions.

Meerbusch, Germany – Riege Software International’s transport management system Scope represents a major innovation in logistics software due to the depth of its functions and its powerful performance. The Meerbusch-based software specialists developed it as a completely new successor to the Procars system over the course of several years. The result is a comprehensive new solution which covers the complete process chain of an international shipment and which connects all involved parties with each other in terms of information technology.

Better mood at trade fair than in 2009

As in 2009, Riege Software International again had its own stand in Hall B2 at transport logistic. Johannes Riege, managing director of the family-owned company, summed up this year’s participation positively. “The mood at the fair was better than in 2009 overall and the economic recovery is being felt by many companies. The quality of our discussions was very good as a result. There was very strong interest in Scope with its new functions and modules.”

New functions and modules

The new in-depth functions required for the various parties involved in the processes as well as numerous newly-developed modules make Scope into a universal solution that simplifies and makes air and sea freight transportation more efficient.

All data only has to be entered once. All necessary information and legal regulations are contained within the system. The user is automatically provided and supported with all the required information when dealing with a shipment. Moreover, the diverse reporting and documentation functions ensure that all steps are completely transparent and thus enable the transport chain to be optimized. Scope is permanently updated and new functions are integrated into the system in order to provide forwarders, carriers, handling agents and all other members of the supply chain with a universal platform for air and sea freight management.

Solution for handling agents

With the development of “Scope Handling Agent” last year, Riege Software International integrated another important player in the air freight transport chain. This module covers the special requirements of freight handling companies which work on behalf of forwarders. Transmission of shipment data and transportation orders or updates about the handling status of a shipment are often still made by fax or phone. With the help of Scope Handling Agent, mistakes can be avoided and the workload of manual data entry reduced. Agents thus save valuable time and costs.

Solution for customs and security

Scope also incorporates special modules for the complex processes of customs clearance. All the formalities for imports and exports, invoicing and tax payments can be made on one single user interface. In addition to the German ATLAS system, Scope now also includes systems for Switzerland, the USA and (since spring 2011) the Netherlands which have been certified by the respective customs authorities.

Moreover, Scope incorporates all the requirements in the area of security, such as the import control system (ICS) which has been law since January 1, 2011. The quality and sustainability efforts of IATA (International Air Transport Association) such as the Cargo 2000 and e-freight initiatives are supported by Scope with special modules.

With these comprehensive functions, its easy usage and the option of adding further solutions such as ERP systems via interfaces, Scope is ideally positioned to provide an end-to-end flow of information for all partners in air and sea freight.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family-run business and trusted partner of forwarders, carriers and manufacturing companies, Riege Software employs approximately 80 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 300 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Jet-Speed, Kerry Logistics, Logwin, SDV Geis, UTi and Zufall.

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Electronic Pre-Registration Simplifies Processes https://www.riege.com/news/electronic-pre-registration-simplifies-processes/ Mon, 09 May 2011 11:45:00 +0200 Bennobo https://www.riege.com/news/electronic-pre-registration-simplifies-processes/ To enable EU countries to monitor and conduct security analyses before air freight, sea freight and overland goods arrive, carriers and transport operators must register their shipments with the relevant customs office in the form of an electronic ENS report, also known as the “Entry Summary Declaration” (or ‘Entry-SumA’). This is part of the ICS (Import Control System) that was introduced on January 1, 2011. To meet this requirement, service companies need all relevant information from export forwarders in good time. Riege Software International has integrated the new customs procedure in its software solutions Procars and Scope. Users such as Logwin report positive results.

Meerbusch, Germany – The ICS procedure was introduced punctually on January 1, 2011, in response to the developments and restrictions in the area of freight security. Importing carriers must give customs authorities an electronic ENS declaration before the freight arrives in the EU in order to prevent suspicious or even dangerous shipments reaching European countries. Customs officials analyze the shipments for import and, if necessary, can refuse their entry.

Carriers and transport operators rely on forwarders to send them the shipping information in order for them to electronically transmit the freight data to customs in good time. At present, this information frequently exists only in printed form on the freight documents. The implementation of this new law combined with the increasing speed in the flow of goods and he collection and forwarding of required information, demands an uninterrupted electronic data exchange between all partners involved in the process. Manufacturers, suppliers, forwarders, carriers and customs should be able to exchange relevant information about the shipment in electronic form.

With its specialized software for air freight, sea freight and customs clearance, Riege Software International offers efficient solutions to meet all the rules in good time. Electronic data exchange with Riege’s Procars and Scope systems, simplifies the workload for international freight forwarders and prevents goods from arriving late or from being denied entry at an EU border due to missing documents.

Logwin’s Air + Ocean business unit has been using the additional functions since mid-December 2010 when Riege Software International released them via an update of Logwin’s Procars software system. After the first few months in operation, Patrick Braun, team leader TMS Central IT for Logwin Air + Ocean, reports positive feedback. “The solution from Riege simplifies the procedure and gives us more process certainty. The users are shown the necessary and correct information, such as the HS codes and the goods’ tariff numbers, when the shipments are entered. These are then transmitted via an interface with all other data to the carriers.” The latter rely on the information from the forwarder and have to register the data with the EU customs branches. “With the Riege software we have a secure and efficient solution for this. We are very satisfied with it,” the Logwin manager confirms.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family run business and trusted partner of forwarders, carriers and manufacturing companies, Riege Software employs approximately 80 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 300 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Jet-Speed, Kerry Logistics, Logwin, SDV Geis, UTi and Zufall.

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New Software for Handling Agents https://www.riege.com/news/new-software-for-handling-agents/ Tue, 01 Feb 2011 00:00:00 +0100 Bennobo https://www.riege.com/news/new-software-for-handling-agents/ Since mid-2010 Riege Software International has offered with its newly-developed product ‘Scope Handing Agent’ a solution specially designed for the needs of air freight handling companies and which covers their logistics processes. It is targeted at regional and gateway handling agents in the air freight transportation chain and also contains functions for airline handling. The newly-introduced software solution from IT provider Riege is part of the modular software system Scope, which supports the entire air and sea freight operations as well as all customs applications. The service is already being used by THS Aircargo Services GmbH.

Meerbusch, Germany – During everyday handling processes in warehouses and at airports the priorities for air cargo service providers are controlled acceptance of goods, efficient management of internal warehouse processes and a punctual provision of the goods at the outbound distribution point. The internal warehouse processes in this sector include building up the ULD (Unit Load Device), checking the shipments and internal transportation. Among the other tasks of typical handling agents are providing local or feeder transportation for air freight forwarders and road feeder services. Scope Handling Agent thus incorporates a customised transport disposition programme for these requirements as well as programmes to manage handling processes.

To date, communications between forwarders and handling companies have often been prone to error and staff-intensive. In particular, transmission of shipment data and transport orders or responses regarding the current handling status of a shipment are often still carried out by fax or phone. With the help of a flexible interface to the Transport Management Systems of the forwarders errors can be avoided and the workload for manual data entry can be reduced. Agents thus save valuable time and money. Electronic interchange between all players in the air freight sector is becoming more and more important due to the further implementation of quality assurance systems such as the Cargo 2000 initiative or the European integration of customs systems.

Riege Software International cooperates closely with experts in air freight security and with Scope Handling Agent offers a solution that enables handling agents to carry out and to document their processes in accordance with the current EU security regulations and the recommendations of the Civil Aviation Authority.

Since mid-2010 the software has successfully been in use at THS Aircargo Services GmbH in Norderstedt (Hamburg). “With Scope Handling Agent we can support the processes of all those involved as well as monitor the shipments and their security status within the transport chain through the IT. As well as the process certainty the software makes faster handling possible and thus reduces waiting times,” explains the company’s managing director, Rüdiger Suhrke.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family run business and trusted partner of forwarders, carriers and manufacturing companies, Riege Software employs approximately 80 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 300 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Jet-Speed, Kerry Logistics, Logwin, SDV Geis, UTi and Zufall.

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Procars at Jet-Speed https://www.riege.com/news/procars-at-jet-speed/ Mon, 31 Jan 2011 00:00:00 +0100 Bennobo https://www.riege.com/news/procars-at-jet-speed/ Mr. da Silva, what exactly is Jet-Speed doing in Hong Kong and internationally?

We are the largest privately owned airfreight forwarder in Hong Kong and we have 13 offices in the Greater China Area to service customers around the globe with both air and ocean freight forwarding solutions. Our global network of offices/partners in 50 countries, combined with our experienced staff and dedication in the industry enable us to provide our customers personalized yet reliable services that no other global logistics company can match. Jet-Speed is in the position to offer personalized and superior logistics services to a wide range of industrial sectors.

Since when do you co-operate with Riege Software International?

We have started to co-operate with Riege Software since the early nineties. Since then our cooperation has been growing continuously. The company has proven to be a truly customer-oriented and innovative partner. In addition they will always strive providing individual solutions to our specific needs. This is what helps us to serve our customers in an optimal way.

Which Software solution by Riege does your company use and for which purpose?

We are using Procars for air and ocean freight management and documentation. This enables us to handle easily all processes in our branch offices, with our customers and with all parties involved. The quality of our data is excellent since we are all using the same data base generated in Procars. This helps to avoid mistakes and in the end saves money and strengthens our market position.

Are you satisfied with the product?

We are very satisfied with the products and we also appreciate Riege will always look into customized solutions to satify our requirements. You know, there are only two ways when it comes to software: either you adapt your processes to the software or you adapt the software to your specific requirements, which we went for. With our partner Riege Software International we were very successful in doing this.

What are the strengths of Procars compared to other systems?

Procars is a very matured system with extensive features. Compared to other systems, it is fast and efficient.

Was Procars especially helpful in a specific situation?

In general, Procars is a very well rounded system that is helpful in most situations.

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Cloud Computing Saves alpha trans Thousands https://www.riege.com/news/cloud-computing-saves-alpha-trans-thousands/ Tue, 12 Oct 2010 00:00:00 +0200 Bennobo https://www.riege.com/news/cloud-computing-saves-alpha-trans-thousands/ One year ago Munich-based freight forwarder alpha trans introduced “Scope”, the new transport management software for air and sea cargo from Riege Software International, as a pilot customer. The textile logistics forwarder now estimates the annual cost savings from eliminating its own server capacity at more than 25,000 euros a year.

Meerbusch, Germany – Since 2009 the five branches of alpha trans have gradually introduced the Scope modules for air freight imports and exports as well as customs. After using the earlier version of Scope for all its freight forwarding orders, alpha trans issued a tender for a new TMS solution which Riege Software International successfully won. The new software was then developed in close cooperation with alpha trans, incorporating the requirements from head office and the branch offices in terms of forwarding, customs and book-keeping. Riege creates software solutions for its clients by using “private clouds”. Their use and access are exclusively available to one single client in order to guarantee data control, security and quality.

Since the end of 2009 all the alpha trans branches have been using the Scope modules for air cargo imports and exports as well as customs. Some 70 employees process about 3,000 forwarding orders every month with the new software. Staff are able to access directly all the relevant information which is stored on servers in the Riege computing centre.

“Thanks to the new Scope solution, we can evaluate information better, have more transparency and less manual workload,” commented Friedemann Eichenseher, managing director of alpha trans. The Scope system enables forwarding staff to administer all types of documents and has open interfaces, such as for book-keeping or customer-specific systems. Customers are thus able to generate substantial productivity improvements, even though these cannot be calculated precisely in advance. Moreover, there are cost savings by eliminating the use of in-house server capacity. Alpha trans is saving 25,000 euros a year just by eliminating the hardware, according to Eichenseher.

Johannes Riege, managing director of Riege Software International, is delighted with the results for pilot customer alpha trans. “Scope is a real quantum leap for transport management systems,” he explains. “The completely new graphical user interface, the user-friendly intelligent functionality and the compatibility result in significant improvements in efficiency and reduce costs substantially, as the case of alpha trans shows.”

The Scope module for sea freight exports is currently being developed and will be delivered with release 2.10 at the end of this year. Alpha trans will then use all the Scope modules in its branches.

About alpha trans

The alpha trans Luft- und Seefrachtspedition GmbH & Co. KG was founded 30 years ago in Munich. It is a subsidiary of the textile logistics service provider Barth+Co. KG, Hallbergmoos. Alpha trans employs 70 staff at its head office and at five branches. In 2009 it generated revenues of about 30 million euros.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family run business and trusted partner of forwarders, carriers and manufacturing companies, Riege Software employs approximately 70 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 250 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Geis SDV, Jet-Speed, Kerry Logistics, Logwin, UTi and Zufall.

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New Data Center Opened in Frankfurt https://www.riege.com/news/new-data-center-opened-in-frankfurt/ Mon, 13 Sep 2010 11:29:00 +0200 Bennobo https://www.riege.com/news/new-data-center-opened-in-frankfurt/ Software service provider Riege Software International has extended its technical infrastructure with an external data center in Frankfurt in response to strong growth and in order to expand its customer service. The new hosting center offers the company’s customers faster data connections and higher standards of security and quality.

Meerbusch, Germany – Riege Software International has to date run its own data center at the company headquarters in Meerbusch, Germany. The provider of software solutions for air and sea freight handling, special solutions for handling agents as well as customs applications decided to expand its constantly growing IT infrastructure with a secure external ITENOS data center in Frankfurt Main in order to provide improved hosting facilities for existing logistics customers and to meet anticipated future demand.

Riege Software International retains full control of all externally stored data to ensure security of all customer information. In addition to improved data security and higher fire protection the new location‘s high performance servers guarantee a highly integrated, consistent architecture, based entirely on virtualization. Experienced Riege Software International staff control the operation, maintenance and backup of all software services that have been transferred to the new data center.

In order to quickly and optimally adjust the capacities for variable data volumes the new server solutions are individually scalable according to customer requirements. The network offers guaranteed availability and reliability via additional backup connections. Further features of the network include “Quality of Service” (QoS) which provides better service to selected traffic over various technologies. Customers of the software provider who have limited technological capability available to them or who suffer from outdated hardware components, low data bandwidth or insufficient scalability, will benefit from the new external data center. The new facility offers cost-effective storage of even very large amounts of data, which is permanently available worldwide through secure access.

About Riege Software International

Riege Software International is based in Meerbusch, Germany and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. The trusted partner of forwarders, carriers and manufacturing companies employs as family-run business approximately 70 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 250 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Geis SDV, Jet-Speed, Kerry Logistics, Logwin, UTi and Zufall.

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Scope at TransHorse https://www.riege.com/news/scope-at-trans-horse/ Sun, 01 Aug 2010 00:00:00 +0200 Bennobo https://www.riege.com/news/scope-at-trans-horse/ Mrs Fuchs, what exactly does TransHorse do in Dissen?

We offer our clients professional air transport of horses. For our team full service means preparation, organization and management of the entire transport chain. Our international portfolio covers, for example, horse transportation from Sylt to Sydney or from Barbados to Bordeaux. The well-being of the horses is always the primary concern for us. Above all, this means a smooth journey. It is important that all the required documents that accompany them on their journey are correctly filled out and are available in good time so that the animals do not have to wait unnecessarily. The veterinary service checks laboratory tests, health certificates, the quarantine status and the transfer from the home stall to the airport. The customs office also expects 100% correctly completed documents; otherwise there will be unnecessary complications for the animals’ entry and exit. Thanks to our wide-ranging expertise in this sector and correct preparations our transports are carried absolutely reliably around the world.

In which area do you use Scope?

We use the Riege software for air freight exports and imports, create the necessary documents for the transportation of the animals, carry out the customs registration and clearance and even use the program for invoicing. This is all quick and easy thanks to the intuitive usage. Scope helps even inexperienced staff to make a customs registration quickly and correctly. The program reacts immediately if an incorrect entry is made. It clearly shows anyone what needs to be done to eliminate the mistake. The customs officials who are responsible for us are very satisfied with the documents we create. This is important because a horse is not a normal kind of shipment like a simple parcel. Horses are prepared for transportation on a precise day. If there is a delay of just one day, then serious problems can result or the whole process can come to a halt!

Are you satisfied with the product?

After a very short introductory phase we were quickly able to use the program ourselves. The Riege service team always answered our questions quickly and competently! This logistics software really represents value for money and I can really only recommend it.

Which solution did you use before and why did you change?

We are still a very new company and we have used Scope right from the start.

In which situations has Scope helped you in particular?

Scope always helps! Even with tricky tasks that had to be solved under time pressure Scope was always a reliable partner for us. You simply cannot do anything wrong because the program automatically shows you the right way. For example, at the beginning of my work, I had a call from a client in Seattle late in the evening. “The consignee has a different address,” they said. What was I supposed to do? I was still setting up the company and had only completed a couple of Airway Bills with the help of the Riege Software International staff. Thanks to the software the new entry worked first time! The four horses landed punctually in Los Angeles and after the arrival quarantine they continued their journey to the new home stall in Seattle! Our entire team would like to thank all the Riege Software staff for their first-class customer care. The service is unbeatable!

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Scope at Logwin Solutions Media https://www.riege.com/news/scope-at-logwin-solutions-media/ Thu, 01 Jul 2010 23:25:00 +0200 Bennobo https://www.riege.com/news/scope-at-logwin-solutions-media/ Mr Hülpüsch, what exactly does Logwin Solutions Media do in Frankfurt?

As an external partner the Logwin Group develops integrated logistics and service solutions for the industrial and retail sectors. As a highly integrated logistics service provider Logwin offers special industry solutions for international media and press distribution at its location in Frankfurt amongst other things. For large publishing houses we organize the airfreight transportation of different press products worldwide via Frankfurt Airport. Of course the time factor plays a decisive role delivering daily newspapers or magazines because tourists in Egypt like being up to date. Because we have to register shipments to non-European countries and countries with a special financial status at the designated customs authorities using the electronic Atlas export system we count on our efficient IT for a smooth process.

Where do you use Scope?

For Logwin Solutions Media GmbH Riege developed an individual solution. Based on the software solution Scope Atlas Export the program is directly integrated into the ERP systems of our customers. That allows us to access and obtain all shipment-relevant data automated from their IT systems. In addition, with Scope we are able to transmit data automatically to all participants in the export process – from the customer to customs and to airline or consignee. The different steps up to the export confirmation are permanently re-transmitted to the customer’s IT. That means high transparency. Half a dozen of our employees process about 40,000 to 50,000 export notifications per year with the software of Riege.

Are you satisfied with the product?

In our experience Scope works with high precision. That is the determining factor for us and results in not only our own satisfaction with the software solution but also that of our customers.

Which solution did you use before and why did you change?

Well, one cannot really talk about a change here. For many years now we have been working together successfully with Riege and because of the positive experiences we decided to use Scope when the obligatory conversion to the electronic Atlas export system was introduced by customs authorities. Of course with the new program we were very well prepared for the change. That was also appreciated by our customers.

Was Scope especially helpful in a specific situation?

Before the conversion to Atlas a lot of our customers took care of their paper export applications themselves. With Scope we are able to take over all necessary steps electronically. That saves not only time but also money and we can process high shipment volumes even when there are volume fluctuations equally quickly, safely and at an inexpensive price.

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Logistics Software in Shanghai https://www.riege.com/news/logistics-software-in-shanghai/ Wed, 02 Jun 2010 00:00:00 +0200 Bennobo https://www.riege.com/news/logistics-software-in-shanghai/ At this year’s International Exhibition for Logistics, Telematics and Transport which is being held from June 8 to 10 in China, Riege Software International from Meerbusch, Germany, is showcasing its new logistics software “Scope” to Asian trade visitors. Just in time for the fair the user interface of the modular cargo handling system is also available in a Chinese language version.

Meerbusch, Germany – Despite the international economic crisis the Asian economy is still growing and acting as a driver for the international transport industry. German logistics service providers such as Riege Software International see further great potential in China and are presenting their innovations at the fair, which takes place at the Shanghai New International Expo Centre (SCNIEC). “The fair is an important meeting point, especially to acquire new customers and maintain existing contacts. Personal relationships play a vital role in Asia’s business world,” explains Johannes Riege, managing director of Riege Software International.

The IT provider from Germany, which operates its own office in Hong Kong, is a regular exhibitor at the Asian trade show. This year it is showing the modular logistics software Scope at North Rhine-Westphalia’s joint stand in the German pavilion. Riege Software International has developed a Chinese language version of Scope particularly for Asian markets and which is being introduced at the fair. The implementation in simplified Chinese adds to the already existing German and English versions. As a solution which is used worldwide for sea and air freight as well as customs, Scope combines various functionalities with modern software architecture and technology on the basis of standardized middleware and database solutions (MySQL or Oracle).

The innovative IT solution also provides a special module for handling agents. International forwarders as well as exporting and importing companies appreciate the advantages of the system which was already introduced to German customers last year. Scope can be efficiently integrated in a user-friendly manner into existing and customer-specific applications such as ERP systems or other eSolutions. Accordingly the intuitive user interface optimally meets customized requirements. It is also suitable for Asian companies or European enterprises with subsidiaries and branch offices in Asia.

At transport logistic China 2010 Riege Software International can be found in hall E2 at stand 415.

About Riege Software International

Riege Software International is based in Meerbusch, Germany and provides mul-ti-functional and integrated software solutions for air and sea freight operations, handling agents as well as customs services. A trusted partner of forwarders, car-riers and manufacturing companies, the company has an annual turnover of 5.9 million Euros and 68 qualified employees. Profound industry experience and IT know-how characterize the family-run business. The company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software Interna-tional supports more than 250 customers world-wide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Geis SDV, Jet-Speed, Kerry Logistics, Logwin, UTi and Zufall.

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Electronic Airfreight Booking for Air France Cargo-KLM Cargo Faster and Easier https://www.riege.com/news/electronic-airfreight-booking-for-air-france-cargo-klm-cargo-faster-and-easier/ Mon, 22 Feb 2010 00:00:00 +0100 Bennobo https://www.riege.com/news/electronic-airfreight-booking-for-air-france-cargo-klm-cargo-faster-and-easier/ The Swiss customs authority (EZV) has introduced e-dec, a central, electronic cargo processing system that has replaced the former customs procedures and forms. Riege Software International has now developed a special module for Swiss customs clearance. Customers working with the Scope transport management system (TMS) now benefit from a smart and time-saving solution for customs clearance in Switzerland.

Meerbusch, Deutschland – The aim of the EZV is to offer customers the option of handling import, transit and export goods by electronic means in line with largely harmonized guidelines. This simplifies customs clearance and thus results above all in cost savings and greater efficiency when customers work with a powerful IT system.

The requirements for e-booking differ from airline to airline, for example Lufthansa Cargo and Air France Cargo-KLM Cargo. In addition, not all airlines even offer e-booking yet. Therefore it’s important for the forwarder’s e-booking system to seamlessly manage the differences during the booking process.

Riege Software International has recently incorporated the product and service requirements of Air France Cargo-KLM Cargo into the forwarding software package Procars. Using the e-booking system ensures the airline complies with the standards and demands set by the airfreight association IATA. The forwarder also benefits since all relevant data for the shipment of the goods as well as the respective booking confirmations are immediately available to the user. Various customers of the logistics software provider are currently using the solution, among them Logwin, DB Schenker, Emotrans and Geis SDV.

“It’s in the interest of our forwarding customers that further airlines offer electronic booking systems in the future. We’ve already established the technical prerequisites for this,” explains Johannes Riege, managing director of the IT provider based in Meerbusch, Germany.

The developers have also integrated an automated booking system for advanced scheduled shipments into the Procars software solution. This transfers the booking data directly to the supporting airline, either by IATA Cargo IMP messages or automatically via fax message. Moreover, an electronic ad hoc booking is possible. The complete integration and electronic data transfer directly from the registration of goods not only reduces errors and streamlines the process, it also reduces disruptions for the user. With the introduction of product and service code tables by Air France Cargo-KLM Cargo, a further major airline is now available for e-booking with Procars.

About Riege Software International

Riege Software International is based in Meerbusch, Germany and provides multi-functional and integrated software solutions for air and sea freight operations as well as customs services. A trusted partner of forwarders, carriers and manufacturing companies with an annual turnover of 5.9 million Euros and 68 qualified employees. Profound industry experience and IT know-how characterize the family-run business. The company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 250 customers world-wide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Geis SDV, Jet-Speed, Kerry Logistics, Logwin, UTi and Zufall.

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Scope at alpha trans https://www.riege.com/news/scope-at-alpha-trans/ Mon, 01 Feb 2010 00:00:00 +0100 Bennobo https://www.riege.com/news/scope-at-alpha-trans/ Mr Pointner, what exactly is the business of alpha trans?

For 30 years the freight forwarding company alpha trans with headquarters in Munich has been an experienced partner for air freight, sea freight and logistics. As a subsidiary of the Barth + Co. Group, one of the market leaders in textile and lifestyle logistics in Europe, our customers benefit from four other branches in Stuttgart, Frankfurt, Düsseldorf and Hamburg. In Germany alpha trans has 80 employees and cooperates with partners in business centers worldwide. Our competence is based on the textile logistics sector. Renowned companies in the textile and lifestyle industry such as Gore, Escada and Patek Philippe are among our customers. In addition to logistics for garments, fashion and lifestyle articles we handle the transportation of household goods, information and telecommunications technology, along with parts for mechanical engineering, for medical and sanitary technology as well as for the entertainment industry.

Where do you use Scope?

One of our priorities is air and sea freight transportation. Therefore we need an efficient transport management system covering export, import and customs. At alpha trans 65 users apply Scope from Riege Software International for export and import processing of air and sea freight as well as for customs clearance (AES, EZA, NCTS und SumA). At our Munich airport branch alone, for instance, we process around 800 customs declarations assignments with Scope. In addition, 15 users at Barth + Co. use the new software system.

Are you satisfied with the product?

As the pilot customer we have accompanied Scope’s specification, development and implementation right from the start. We witnessed how within a short period of time an initially limited range of functions turned into a full forwarding and customs software which we can apply in all of our sectors. We have cooperated with Riege Software since 1995. Until now our experience with the company has been very positive. From our point of view Scope also has great potential in the future because the modular system is platform-independent and provides a modern technology basis as well as a wide range of functions. We also profit from the system’s standard interfaces. Data exchange with other systems such as our accounting program is therefore much easier. Another advantage is the intuitive user interface which allows easy handling and operation. Furthermore it offers new advantageous features such as search & find.

Which solution did you use before and why did you change?

Since 1995 we had used the Procars software from Riege Software for handling, operation and administration of our shipping assignments. Over the years it grew into a complex IT infrastructure with company data on several internal and external platforms. The increasing complexity and maintenance intensity resulted in rising costs. In order to simplify and modernize company processes we were looking for a new future-proof logistics software program which would handle all required processes within one solution. After the tendering procedure in November 2007 we decided to trust further in our long-term partner Riege Software and jointly develop a solution. It was especially attractive for us to have the opportunity to assist in the process of creating new software by contributing ideas and specifications. The final tip to the scale was our internal requirement to cut costs.

Was Scope especially helpful in a specific situation?

After the operational start of the system on August 1st, 2008, the employees got used to the new system within a short period of time. Thanks to the solution’s intuitive menu navigation we were able to save high training costs and implementation time because even inexperienced users were able to operate Scope intuitively. I also really appreciate the fact that we have all our data available at a glance, that it is also possible to open several assignments parallel for processing and that we can access all the data immediately during evaluation.

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Improved Data Exchange with Airlines https://www.riege.com/news/improved-data-exchange-with-airlines/ Mon, 23 Nov 2009 00:00:00 +0100 Bennobo https://www.riege.com/news/improved-data-exchange-with-airlines/ A new automatic arrival status application from Riege Software International improves documentation of the transport chain for air freight forwarders. The application extension is integrated into the Global Connect software solution. Global Connect receives status updates and documents from airlines and forwarders, converts them into desired formats and exchanges these messages between partners through a Cargo Community System (CCS). Details of a shipment’s arrival at its destination airport have not always been available to the forwarding agent because only a few airlines provide the designated “arrival status” (ARR). Forwarding agents and their customers will benefit from the new automatic arrival status generated by Global Connect which enables specific tracking of a shipment.

Meerbusch, Germany – The latest release of Global Connect software includes detailed information about arrival and status of a shipment making processes within the air freight industry more effective and transparent. Airlines provide forwarders with status reports for every shipment through “Cargo Interchange Message Procedures” (Cargo IMP): the exact time of receipt, departure, arrival, discharge and ready for pick-up. Often forwarders lack the exact arrival time data at the destination because this information is generally not provided by the airline. Riege Software International now bridges this gap by analyzing additional information from other status messages contained in the airline’s Cargo IMP messages. After analyzing the data the software creates an artificial “arrival status”. This additional status is based on real airline data included within the transmitted “discharge status” but which was previously not analyzed. Global Connect identifies the date and the time within this data and subsequently generates an additional data-set. Forwarders are thus able to monitor shipments and attain complete transport chain documentation.

“Integrated and transparent process documentation is a core customer demand for air freight forwarders. The additional application of Global Connect allows forwarders to monitor data without additional costs and make it easily available to their customers,” explains Johannes Riege, managing director of Riege Software International in Meerbusch, Germany. To improve operations further it is simple possible to integrate the software into existing transport management structures. Integrated tracking and tracing is therefore no longer a problem for air freight forwarders.

Especially in economically difficult times it is essential that forwarders gain an important competitive advantage using an efficient software solution. In order to improve the data quality, operate a transparent order management system and increase the efficiency of processes it pays for air freight forwarders to install an advanced software solution such as Global Connect.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family run business and trusted partner of forwarders, carriers and manufacturing companies, Riege Software employs approximately 80 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 300 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Jet-Speed, Kerry Logistics, Logwin, SDV Geis, UTi and Zufall.

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Quality Standards Optimise Transport Chain https://www.riege.com/news/quality-standards-optimise-transport-chain/ Mon, 05 Oct 2009 00:00:00 +0200 Bennobo https://www.riege.com/news/quality-standards-optimise-transport-chain/ Riege Software International offers Cargo 2000 members a reliable Cargo 2000 Data Management Platform (CDMP). With the new Procars Cargo 2000 module shipments can be controlled and evaluated while reports and analyses can be created. Cargo 2000 is an industry-wide system intended to simplify processes in the air cargo chain and to establish harmonised quality standards. The Riege Software International air and ocean freight management system has been certified by Cargo 2000 and meets all Cargo 2000 standards. DB Schenker and other logistics companies are already successfully using the quality management system.

Meerbusch, Germany – With the new Procars Cargo 2000 module Riege Software International has created a platform that enables companies involved in the transportation chain to plan, monitor and improve the quality of shipments in line with Cargo 2000. Airlines, air freight forwarders, handling agents and other logistics companies around the world participate in Cargo 2000. The aim of the initiative is to make the transport processes in the air freight industry more reliable and to achieve local improvements through exact process analyses and harmonised quality standards. For example, transit times, punctuality and availability of freight at the arrival location should become measurable. The accompanying documents of each shipment will serve as the data basis. With the help of electronic reporting not only can costs be optimised but the performance of the entire supply chain can be improved.

DB Schenker, as a Cargo 2000 member, monitors its air freight shipments with the new Cargo 2000 module integrated into the Procars solution from Riege Software International. With the web-based platform, the performance can be evaluated and controlled, and the required monthly reports can be generated.

Max Sauberschwarz, Product Management Air Freight at DB Schenker, sums up the first few months of using the software positively. “Reliability and punctuality are important factors in the forwarding business. With the software from Riege Software International we can plan and monitor our shipments and produce reports every month that help us to improve our service for customers even further. We need an automatic and secure system that alarms us straight away when there are delays to a shipment. Riege Software International has given us just the right instrument to do that.”

Airlines and forwarders can achieve substantial improvements in their performance with Cargo 2000 at very low investment costs. IT provider Riege Software International offers a harmonised Cargo 2000 platform within Procars on which all the processes can be made available to all participants on a bundled basis. Individual working steps can be shortened decisively through the rapid comparison of processes. Alongside the reliable exchange of information Procars users can also not only monitor all processes but also respond quickly as soon as any problems occur. Integrated logistics is the keyword when it comes to the organisation of worldwide trade flows. Forwarders and airlines which integrate the Cargo 2000 module for Procars in their software and processes benefit from the necessary quality standards and can expand their customer base worldwide.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family run business and trusted partner of forwarders, carriers and manufacturing companies, Riege Software employs approximately 70 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 250 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Geis SDV, Jet-Speed, Kerry Logistics, Logwin, UTi and Zufall.

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Time Counts https://www.riege.com/news/time-counts/ Mon, 21 Sep 2009 00:00:00 +0200 Bennobo https://www.riege.com/news/time-counts/ Logistics services provider Logwin from Frankfurt offers industry solutions for the media and press. When daily newspapers are shipped, then time plays a decisive role. Since July 1, 2009 media shipments, such as newspapers or magazines, that Logwin exports to overseas countries or countries with a special financial status have had to be registered electronically with customs through the ATLAS system. Logwin uses the ATLAS Export solution of Riege Software International for this purpose.

Meerbusch, Germany – Logwin carries out an average of 40,000 to 50,000 export registrations each year in Frankfurt with the Scope ATLAS Export programme. Wilhelm Hülpüsch, Head of Aircargo Solutions Media for Logwin in Frankfurt, explains what is really vital for the logistics company: “Our most important software requirements for ATLAS Exports are flexibility, reliability and the option to integrate it into our processes and existing IT structure. We need an individual and suitable solution that is specially designed for systemised freight.”

Riege Software International has therefore adapted data entry with a special interface for Logwin. As soon as Logwin receives data for an export order from its customer, these are displayed in Scope ATLAS Export ready for processing since the data are automatically forwarded from external ERP systems directly into the Riege system. This guarantees Logwin and its customers, which include large German publishing groups, optimal process connections.

The Scope ATLAS Export user can always link the data from a trading invoice to an MRN (Movement Reference Number), deal with the export registration, delivery or transport information and rapidly forward the appropriate registration to the customs authorities. The export process is completed with the sent confirmation and the following sent record.

The logistics company handles customs formalities itself since the time factor is especially decisive for its industry solution and shipments must be exactly planned in terms of time. Scope ATLAS Export helps the user with a simple-to-use user interface, integrated help functions, specific customs terms and code lists automatically recorded in the system as well as an integrated plausibility check (validation) so that the export registrations can be sent technically correct to the customs authorities.

Hülpüsch confirms that the feared chaos with the switchover to the electronic procedure did not occur. “From our point of view, communications with customs have functioned perfectly since July,” he says. Users are satisfied with the user-friendliness of the programme. The basic data is stored in Scope ATLAS Export and can be called up for use at any time. The transport company saves valuable time with the export control option that the system offers. Logwin has used Riege Software International for its air freight shipments since 1993. The individual and reliable system solution of the IT provider has also proven itself with ATLAS exports.

About Riege Software International GmbH

Riege Software International is based in Meerbusch, Germany and provides multi-functional and integrated software solutions for air and sea freight operations as well as customs services. A trusted partner of forwarders, carriers and manufacturing companies with an annual turnover of 5.9 million Euros and 68 qualified employees. Profound industry experience and IT know-how characterize the family-run business. The company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 250 customers world-wide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Geis SDV, Jet-Speed, Kerry Logistics, Logwin, UTi and Zufall.

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Riege Software International Supports e-freight https://www.riege.com/news/riege-software-international-supports-e-freight/ Wed, 19 Aug 2009 11:09:00 +0200 Bennobo https://www.riege.com/news/riege-software-international-supports-e-freight/ Forwarders wanting to join the IATA e-freight project can now take advantage of a new software module from Riege Software International, a leading provider of software for air and sea freight as well as customs. In order to reduce paper usage in air freight, IATA launched its e-freight project for electronic data documentation in 2004. With the flexible new solution Procars, importers and exporters can in future simply and rapidly generate and transmit their transport documents by electronic means, carry out customs transactions and thus participate in the IATA e-freight project. Procars, the modular freight management system for air and sea freight and customs, thus simplifies processes in the air freight chain with the additional e-freight module.

Meerbusch, Germany – In 2010 worldwide air freight traffic is supposed to be handled as paper-free as possible. With Procars all the necessary processes for freight transport can be managed easily. Paperless air waybills can be quickly created with the new software solution and electronically transmitted through the IATA CargoIMP Standard to air cargo carriers. According to the airline association IATA, $1.2 billion a year could be saved in the air cargo industry by working without paper. Around the world an average of 38 freight documents are created per shipment. This mass of paperwork could fill 39 freighters every year. By reducing paper usage the air cargo industry can make an important contribution to environmental protection.

The following countries are so far taking part in the IATA e-freight project: Australia, Canada, Denmark, Dubai, France, Germany, Hong Kong, Mauritius, Luxemburg, Netherlands, New Zealand, Norway, Singapore, South Korea, Spain, Sweden, Great Britain, Switzerland, Malaysia and the USA. Shippers, airlines and recipients want to handle all shipments from and to these countries electronically-only from 2010 onwards wherever possible.

The logistics provider DB Schenker has already used the freight transport management system of Riege Software International for many years. Moreover, the company is also using the extension of the comprehensive Procars system with success. “DB Schenker will roll out the IATA e-freight project worldwide. With Riege Software International we have a reliable partner which is supporting us with a programme extension for this project. The IATA e-freight project helps to speed up customs clearance, to save costs and to reduce sustainably the environmental impact,” declared Thomas Mack, Vice President Air Freight at DB Schenker.

Other customers of Riege Software International are already using the new e-freight module. Procars, a fully integrated software solution for air and sea freight, offers users a simple e-freight solution for paper-free freight management. With Procars the company is also indirectly helping to improve the CO2 footprint of its clients.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations as well as customs services. The experienced partner of forwarders, carriers and manufacturing companies achieves an annual turnover of 5.5 million euros with 60 qualified employees. Profound industry experience as well as IT knowhow characterizes the family-run business. The company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 200 customers worldwide with offices in Europe, Asia, North America and Australia. Long-standing customers who benefit from Riege software solutions include Astracon, Dachser, DB Schenker, DSV, Geis SDV, Jet-Speed, Kerry Logistics, Logwin, UTi and Zufall.

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Riege Software International Certified by Cargo 2000 https://www.riege.com/news/riege-software-international-certified-by-cargo-2000/ Mon, 03 Aug 2009 14:22:00 +0200 Bennobo https://www.riege.com/news/riege-software-international-certified-by-cargo-2000/ Riege Software International offers Cargo 2000 members a reliable Cargo 2000 Data Management Platform (CDMP). At the start of July the software provider received certification by Cargo 2000. The Riege Software International quality management system thus meets all the requirements of the Cargo 2000 standards. With the new Procars Cargo 2000 module shipments can be controlled and evaluated while reports and analyses can be created.

Meerbusch, Germany – With the new Procars Cargo 2000 module Riege Software International has created a web-based platform that enables companies involved in the transportation chain to plan, monitor and improve the quality of shipments in line with Cargo 2000. Airlines, air freight forwarders, handling agents and other logistics companies around the world participate in Cargo 2000. The aim of the initiative is to make the transport processes in the air freight industry more reliable and to achieve local improvements through exact process analyses and harmonised quality standards.

Implementation of Cargo 2000 is divided into three phases. Phase 1, the monitoring of airport-to-airport transportation, and Phase 2, the interactive planning and steering of the entire door-to-door process chain, are already integrated into Riege Software International‘s IT platform. Phase 3 will in future enable real-time management at an individual consignment level. The transit times, punctuality and availability of freight at the arrival location will thus become measurable. The accompanying documents of each shipment will serve as the data basis. With the help of electronic reporting not only can costs be optimised but the performance of the entire supply chain can be improved.

Airlines and forwarders can achieve substantial improvements in their performance with Cargo 2000 at very low investment costs. With Procars IT provider Riege Software International offers a harmonised platform on which all the processes can be made available to all participants on a bundled basis. This enables faster comparison of all processes which can then be optimised on an ongoing basis.

Alongside the reliable exchange of information Procars users can also not only monitor all processes but also respond quickly as soon as any problems occur. The Cargo 2000 module can be connected to other Transport Management Systems (TMS) through an interface.

In addition to the official Cargo 2000 requirements, the Riege Software International solution offers complete transparency of the Cargo 2000 status of every shipment in real time. Through the complete integrate of shipment monitoring in the freight management software Procars can offer true added-value compared to other systems.

Integrated logistics is the keyword when it comes to the organisation of worldwide trade flows. Forwarders and airlines which use a harmonised CDMP like Procars benefit from the necessary quality standards and can expand their customer base worldwide. More and more customers rely exclusively on partners meeting the Cargo 2000 quality standards for the transportation of their goods. With the air and ocean freight management system from Riege Software International companies involved in the transportation chain are ideally positioned to meet these requirements and can steer and measure the processes appropriately.

Lothar Möhle, Regional Director EMEA at Cargo 2000, comments: “Especially given the current economic climate, it is extremely important for all players in the air freight industry to identify and eliminate hidden costs. Cargo 2000 offers its members standardised processes and a well-functioning quality management system to achieve this.” He stresses: “Riege Software International, as a long-standing member and now also certified by C2K, supports our members with the technical solutions and expertise to plan, monitor and improve these processes. Unit costs can be reduced by all companies involved in the logistics chain working closely together.”

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations as well as customs services. The experienced partner of forwarders, carriers and manufacturing companies achieves an annual turnover of 5.5 million euros with 60 qualified employees. Profound industry experience as well as IT knowhow characterizes the family-run business. The company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 200 customers worldwide with offices in Europe, Asia, North America and Australia. Long-standing customers who benefit from Riege software solutions include Astracon, Dachser, DB Schenker, DSV, Geis SDV, Jet-Speed, Kerry Logistics, Logwin, UTi and Zufall.

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Integrated Communication in the Air Cargo Sector https://www.riege.com/news/integrated-communication-in-the-air-cargo-sector/ Mon, 06 Jul 2009 00:00:00 +0200 Bennobo https://www.riege.com/news/integrated-communication-in-the-air-cargo-sector/ Business partners use Cargo Community Systems (CCS) as information hubs for electronic data exchange in the air cargo sector. However, airlines often use different providers of communications systems and data formats, resulting in media breakdowns for freight forwarders. Riege Software International provides a software solution that closes this gap. “Global Connect” receives documents and status updates from forwarders and airlines, converts them into the appropriate format and forwards the messages between the partners.

Meerbusch, Germany – With Global Connect from industry supplier Riege Software International air freight forwarders can close their dataflow gap with airlines. For example, the application forwards IATA Cargo IMP messages (Cargo Interchange Message Procedures) and status updates via the Cargo Community System through which the air cargo carrier can best be reached. “With some airlines, data exchange has not been possible to the desired extent,” explained Johannes Riege, CEO of Riege Software International. “Global Connect now enables the exchange of data not only with certain airlines, but fundamentally creates a parallel connection to different cargo community systems,” he said.

In contrast to conventional data exchange through just one CCS (Single-CCS), Global Connect supplies forwarders with data from many more airlines (Multi-CCS). Major transport documents and messages, such as air waybills (AWB), manifest data for the transmission of loading data to the US Customs Service (AMS) and automatic status updates can thus be sent to more airlines. Forwarders also benefit in the transmission of their documents from the transparency and user friendliness of the processes as the implementation of the data takes place automatically with the Global Connect software.

The use of Global Connect also ensures a significant increase in the efficiency of processes between the air cargo partners. This is because the connection of only one other CCS allows the forwarder to communicate with about 30-65 percent more airlines.

The company Astracon Air Sea Transport Concept GmbH already successfully uses the solution of Riege Software International to communicate with airlines. Frank Wannenmacher, CEO of Astracon confirms: “We rely on data exchange with all airlines for the transmission of AMS data and provision of status reports. No other provider could yet offer this service to this extent. For Astracon the use of Global Connect means cost savings without any administrative workload.”

Riege Software International supports data exchange with the cargo community systems of Traxon Europe, CCN Singapore, Descartes, and direct communication with Austrian Airlines and Emirates / Skychain. Either exclusive data exchange with one single CCS or a combined operation with several CCS can be configured on an individual basis.

More information about the software is available at www.riege.com.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family run business and trusted partner of forwarders, carriers and manufacturing companies, Riege Software employs approximately 70 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 250 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Geis SDV, Jet-Speed, Kerry Logistics, Logwin, UTi and Zufall.

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Riege Software International Opens a New Office in Switzerland https://www.riege.com/news/riege-software-international-opens-a-new-office-in-switzerland/ Mon, 12 Jan 2009 12:29:00 +0100 Bennobo https://www.riege.com/news/riege-software-international-opens-a-new-office-in-switzerland/ Meerbusch, Germany – The family owned company provides comprehensive software solutions for the freight forwarding industry. Riege Software International already has a local presence in Europe, Asia, North America and Australia. From January 2009 onwards the new branch office in Switzerland will offer local support and services to Swiss customers. Riege Software International is proud to serve some of the most prominent forwarders, including Apextrans, Dachser, DB Schenker and Logwin amongst others, in the Swiss market.

Andreas Fenner has been named Regional Director of Riege Software International AG in Switzerland. Mr. Fenner brings with him twenty years of experience with the Swiss forwarding industry especially with Swiss customs. “Riege Software International has already been working with Swiss customers since 1985. Opening an office in Switzerland enables Riege Software International to provide localized support to existing clients and to expand our existing client base.” said Mr. Fenner.

To further facilitate growth in the Swiss market, Riege Software International will offer an application for handling Swiss Customs. The application is built on Riege Software International’s modular Scope framework and will be available to customers by spring 2009.

About Riege Software International

Riege Software International is based in Meerbusch, Germany, and provides multi-functional and integrated software solutions for air and sea freight operations, ground handling as well as customs services. A family run business and trusted partner of forwarders, carriers and manufacturing companies, Riege Software employs approximately 80 qualified staff. With profound industry experience and IT know-how the company implements and supports customer-specific projects in all aspects of standard and value-added services, offering a wide range of service and support. Riege Software International supports more than 300 customers worldwide with offices in Europe, Asia, North America and Australia. The list of long-term customers who benefit from Riege software solutions includes Astracon, Dachser, DB Schenker, DSV, Jet-Speed, Kerry Logistics, Logwin, SDV Geis, UTi and Zufall.

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