North America News https://www.riege.com/news/ The Riege News. en-US Fri, 18 Nov 2022 10:46:51 +0100 Fri, 18 Nov 2022 10:46:51 +0100 Release Report Scope 22.8 https://www.riege.com/news/release-report-scope-22-8/ Tue, 11 Oct 2022 11:00:00 +0200 Riege Software https://www.riege.com/news/release-report-scope-22-8/
  • Tracking
    • Manual deactivation of milestones
    • Manual completion of DEP/ARR milestones in Air Cargo Export
    • Evaluation by city code
    • Default values for criteria
  • Freight Forwarding
    • Export of shipment view in all modules in Excel format
    • Air Freight Export – AWB now issued with taxes
    • FILAM – Proof of delivery with picture document
  • Ocean Freight
    • Predictive Estimated Time of Arrival (Predictive ETA)
    • Schedule Date – more traceability, more transparency
    • Obtain legs from the global sailing list
    • New display of vessel data including legs
  • Finance
    • Quotes
      • Linking shipments
      • Working with quotes
    • Exchange rates
  • Tracking

    Manual deactivation of milestones

    Milestones can now be manually deactivated as long as they are not completed.

    A manually deactivated milestone can be reactivated and returned to its original status. Since events are not rechecked, automatic completion of milestones after reset may not take effect.

    Manual completion of DEP/ARR milestones in Air Cargo Export

    In case of manual completion, the departure control will no longer be opened automatically, but there will be a warning to use it. If the option is accepted, users have the possibility to apply the default milestone completion. If the departure control is not used, the milestone remains undone.

    Evaluation by City Code

    If an attribute that refers to a city (UNLocode) is applied within the tracking, the criterion “within the same city” can be activated. Then any event with an UNLocode with the same main city as the shipment's attribute will fulfill the milestone.

    Default values for criteria

    The criteria fulfillment dialog for milestones now suggests default values for certain event attributes:

    • Event Location
    • Packages, Departure location, Receiving location

    When selecting Cargo iQ or Cargo-IMP event codes, additional criteria are set for packages and location.

    Freight Forwarding

    Export of shipment view in all modules in Excel format

    The freight forwarding modules for Air Freight Export, Air Freight Import, Ocean Freight Export, Ocean Freight Import, Simple Shipment and Transport Orders now allow exporting the view in Excel format.

    Air Freight Export – AWB now issued with taxes

    The AWB can now be issued with the applicable taxes in each country. Although it is created without taxes by default (exception: Mexico), users can select the alternative option “with taxes”. The subsequent calculation of taxes will be based on the valid percentage of the respective country on all costs (exception: Mexico).

    FILAM – Proof of delivery with picture document

    The QR code system for the first and last mile (FILAM) now allows to attach a picture for the “Proof of Delivery” (PoD) as a document for the unloading of the truck. The image document is available in the document tab of the respective shipment.

    Ocean Freight

    Predictive Estimated Time of Arrival (Predictive ETA)

    In Scope, it is now possible to visualize predictions, delay messages or schedule shifts in Ocean Freight at shipment level. If a corresponding tracking plan is available, the data will flow in directly from the Estimated Time of Shipping (ETS) and Estimated Time of Arrival (ETA) fields.

    Among other new events (see Top Features 22.8), INTTRA's Predictive ETA is particularly noteworthy. This event predicts the arrival of a ship by taking into account various factors such as current carrier reports, weather and traffic conditions, thus providing more transparency and planning reliability. Further information is available here.

    Schedule Date – more traceability, more transparency

    The Schedule Date with the information on “Scheduled Time of Shipping” (STS) and “Scheduled Time of Arrival” (STA) enables the traceability of the travel data of a shipment and thus creates even more transparency in Ocean Freight. It is available in the editors for Ocean Freight Export and Import.

    STS and STA contain the original voyage data confirmed by the carrier with scheduled departure and arrival and form the basis for the Predicted ETA. ETS and ETA initially take the data from STS and STA. As tracking data reports new anticipated or predictive events, ETS and ETA are automatically adjusted.

    Obtain legs from the global sailing list

    The Sailing List search now shows the individual legs of a voyage in a preview. For each leg, there is information on the type of transport, the port codes for departure and arrival, and the scheduled departure and arrival dates. This is especially important for the Ocean Insights sailing lists, which can consist of up to 4 legs. If a sailing list with multiple legs is applied, corresponding legs are created in the shipment that correspond to the legs of the sailing list. The legs are additionally saved locally and are visible in case of an Ocean Insights sailing list after opening the editor.

    New display of vessel data including legs

    In order to see all vessel data including transshipments at first glance, all legs are now visible in the general tab. The workflow has not changed. As soon as a vessel is selected from the sailing list or manually inserted, the view is automatically updated.

    Finance

    Quotes

    Link shipments

    It is now possible to create multiple shipments from a single quote. If there are multiple shipments for a quote, the operators will be offered a selection of linked shipments from which they can explicitly select an option.

    Working with quotes

    Incoming e-mails can now be assigned to quotes.

    Exchange rates

    All exchange rates provided by external providers are now available in one application. It is now possible to select the source for an exchange rate and to define markups, e.g. for buy and sell rates, independently of the source of the exchange rate.

    For detailed function descriptions and handling instructions, see Top Features in 22.8.

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    Calculate CO2 emissions from goods transports in freight forwarding software https://www.riege.com/news/calculate-co2-emissions-from-goods-transports-in-freight-forwarding-software/ Thu, 15 Sep 2022 08:53:00 +0200 Carsten Strong https://www.riege.com/news/calculate-co2-emissions-from-goods-transports-in-freight-forwarding-software/ Talking about sustainability in logistics is one thing. Working on it is another. Scope has been programmed for sustainability right from the start. The electronic air waybill (e-AWB) in air freight has been enabling users to save paper, printers, inks and energy for years. The same applies to the electronic dispatch of documents such as quotations and invoices. Each page that is not printed saves about 200 ml of water, 2 g of CO2 and 2 g of wood.

    Now Scope also allows CO2 emissions to be calculated directly in the shipment. This enables freight forwarders to measure, improve or offset their company's carbon footprint for all means of transport. Next to the important plus for the environment, it is also a decisive advantage when competing for orders from existing and new customers. That's why we have integrated the CO2 calculator from the renowned Swiss provider CarbonCare into Scope. The fact that using the calculator and being able to search for and offer alternatives pays off is shown by the general global price development of transport costs.

    Price + Speed + CO2 tax

    Due to high competitive pressure and decreasing margins, the – ideally lowest – price in combination with fastest possible delivery has always been the highest priority. In the meantime, the rapid progress of climate change has led to the first signs of a rethink in the logistics industry and its customers. Nevertheless, price and time were still the focus for a long time in order not to endanger the own economic existence.

    The CO2 tax has put the traditional calculation model into perspective. Germany has already introduced the regulations planned in the climate protection program for a CO2 price on gasoline, diesel, heating oil and gas in January 2021. Previous exemptions for fossil fuels will no longer apply. This includes those for kerosene. As part of its “Fit for 55” package, the EU Commission has presented an energy tax directive that will take effect from 2024. Around 4 cents per liter of kerosene will then be levied, 8 cents from 2025 and 40 cents from 2033.

    Climate vs. costs in air freight

    Since the expenses for fuel account for around one-third of an airline's operating costs, the classic low-cost flight will no longer exist in air freight either. It also has to be taken into account that, according to IATA, almost 50 percent of all shipments worldwide are flown as belly freight* on passenger aircraft, where the price structure will become even tighter. Calculation models that help to reduce or at least compensate CO2 emissions will thus become more attractive – quite apart from the ecological necessity.

    Climate and costs must no longer be played off against each other. The fact that CO2 emissions in air transport accounted for just 2.4 percent in 2019 and that air freight accounted for only 19 percent of this** is no longer an argument. All industries worldwide point out that they contribute only a few percentage points. What counts is the sum of the burdens. There is an acute need for action. And action is being taken. Logisticians want change, their customers demand it.

    *International Air Transport Association (IATA): World Air Transport Statistics 2015

    ** DVZ, issue of December 14, 2021

    The CO2 calculator from CarbonCare in Scope

    We have consciously chosen the CO2 calculator from CarbonCare. CarbonCare is a renowned Swiss company and therefore also stands for the famous Swiss quality. The calculator is certified according to EU standard EN16258, tested by the Swiss Federal Ministry of the Environment and recognized by the myclimate foundation as a medium for offsetting CO2 emissions.

    Scope integrates CarbonCare's validated CO2 emissions calculator for all means of transport in the global supply chain. The respective impact calculation is an important indicator for the implementation of measures for climate-neutral transports. The values are determined for all means of transport worldwide, regardless of where the journey goes – from the first to the last mile. Seamless integration with Scope means that calculations can be performed without interrupting workflows or changing systems.

    Reduction or compensation

    The values determined provide information about the effective environmental impact of the CO2 emissions per shipment. For air freight shipments, the flight schedule integrated in Scope offers the option of searching for alternative, less polluting routes or for airlines with emission-reduced fleets. For compensation measures, CarbonCare offers CO2 compensation projects, which are attested by an emissions certificate.

    As there is still little room for route or carrier optimization in ocean freight and alternative propulsion concepts for freighters are still in the development phase, the compensation of CO2 emissions is of particular importance here. CarbonCare offers CO2 offset projects in cooperation with the myclimate foundation. The carbon offset projects of myclimate meet strict standards such as Gold Standard and Plan Vivo.

    Overview of CO2 values in Scope

    The calculator integrated in Scope meets all the requirements of responsible logistics companies and their customers. The free version includes an overview of the calculated emissions for each individual shipment. Upgrade licenses and additional services can also be purchased. These include the additional Analytics tool for detailed evaluations and the option of making the calculated values available to customers by uploading them to their systems. In addition, users can calculate emissions from cold chains and cargo handling in terminals and warehouses. More information is available at carboncare.org/en/products-and-licences.

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    Talk to Go: Agile corporate culture and software development https://www.riege.com/news/talk-to-go-agile-corporate-culture-and-software-development/ Tue, 30 Aug 2022 11:24:00 +0200 Anastasia Kazantzis https://www.riege.com/news/talk-to-go-agile-corporate-culture-and-software-development/ Christian Riege, SVP Software Development tells us in an interview his thoughts on agile corporate culture, the advantages of open source and a mindset where “people are the center of attention”.

    Christian, you’ve been with Riege Software since 1987. What are your most important lessons so far?

    Simplicity means “mastery” this leads to the next lesson: “divide and conquer”. In other words, problems should be broken down into sub-problems until you can understand each individual component. This is the only way to find an adequate solution. Computers serve as tools in this process, they are not the solution.

    “Digital Logistics with a Human Heart” - This is your guiding principle. Why is it important for Riege to put people at the center of all its business activities?

    Our employees, partners and customers are people. It is about not losing sight of people in a world that is becoming increasingly digital. We want to create humane working conditions for our employees worldwide, we want to communicate with our business partners on a human-to-human basis, and we want to provide our customers with a human-friendly working environment.

    Software in the B2B environment is often characterized by the fact that it is tailored to the decision-makers and not to the users. Our approach is very different: the “better”.

    You were involved in introducing agile management structures at Riege. How would you describe the mission in your own words?

    From my point of view, the mission of management is to empower our employees to make decisions as a team or individually. And also, be accountable for the results as a team, celebrate successes and learn from mistakes. We only provide the strategy “from the top”. The way this strategy is implemented is up to the individual teams. We consider it our task to create a basis “from below” on which the teams can successfully implement this strategy.

    What do you consider to be a good corporate culture?

    I can point to our core values of respect, integrity and sustainability. I think trust is also extremely important, but that comes naturally from the above values.

    What is your engineering strategy for the further development of Scope?

    We won’t be able to reinvent Scope from scratch. And we don’t want to. Both we and our customers know Scope’s strengths and weaknesses very well. We have a very clear idea of where Scope should and will develop over the next few years. Important keywords that indicate a direction are, for example, “cloud”, “mobile first” and “services”.

    Strategically, we are tackling this by extracting little pieces from the large marble block that is Scope, piece by piece, and building them more modern, stable and scalable on a new base (the cloud).

    Last year, Riege developed the ONEverter, an open-source tool which enables the conversion of data from the IATA Cargo XML format to ONE Record JSON. Where do you see the advantages of open source?

    Open source is not a panacea: software does not automatically become better by being open source. But where open source really helps - and this is also one of the reasons why ONEverter was released under an open-source license - is to objectify the discussion about open standards on a technical level, to deepen it, and at the same time to simplify it.

    It is one thing for an institution - such as IATA - to set standards in text form. But it is the digital manifestation of that standard in a piece of software that brings the standard to life. An open-source implementation of the software allows discussion across organizations, and without political stumbling blocks.

    If, in addition to the openness of the source code, an appropriate “permissive open-source license” is chosen, it becomes very easy and inexpensive for an interested party to adapt this standard in their own systems. These licenses allow the reuse of the open-source software in proprietary systems.

    Which trends in digitalization do you see coming to the logistics industry in the next few years, and which obstacles must be cleared in the digital transformation?

    In my opinion, the obstacles have been the same for 30 years: How do companies exchange data with each other in an easy and inexpensive way?

    At least, we’re no longer talking about basic techniques these days. It is now clear that companies are networked via the Internet and use it to exchange data. But then things get fuzzy and a new discussion about transmission protocols, etc., is sparked. Yet this is not a moot point, because nowadays, everything worth taking seriously runs over HTTP and APIs.

    An API also needs to be standardized: otherwise, the complexity of connecting systems grows exponentially. That’s why we invest so many resources in ONE Record. Here, everything from the protocol level to the API to the transported data is standardized. This approach is new - until now, we only ever talked about one aspect at a time.

    What advice would you give to developers who apply to Riege?

    Be open. Watch. Learn.

    Show interest, not only in the software, but also in the people who must work with your software. If you help these people to make their daily work a little bit easier, a little bit friendlier, a little bit better, you will reap eternal gratitude.

    But also: Question, criticize constructively, ask “stupid” questions. Why do you do it this way? Why does the user do it that way? Is there no other way? Why don’t we try something different?

    Our company values, voices from real employees and even more reasons to work at Riege can be found here: riege.com/career.

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    CO2 footprint in logistics https://www.riege.com/news/co2-footprint-in-logistics/ Wed, 24 Aug 2022 10:00:00 +0200 Carsten Strong https://www.riege.com/news/co2-footprint-in-logistics/ Sustainability has been a hot topic in the logistics industry for quite some time. Skyrocketing commodity prices, a CO₂ tax, growing customer demands on supply chains, and young professionals' expectations are some of the current topics. Many transport and logistics companies defined sustainability targets a long time ago in response to increasing pressure from all sides.

    We talk about the latest developments and challenges of sustainability in logistics and show possible paths to greener transportation.

    The logistics industry as a contributor to and sufferer from the climate crisis

    Logistics is one of the largest contributors to greenhouse gas emissions. In Germany, the industry's share of CO₂ emissions is around 20%. A new approach towards sustainability is thus essential in this sector.

    Besides, the transport sector is particularly affected by the consequences of climate change. According to the Deutsche Verkehrs Zeitung (DVZ) the flooding in the Ahr valley affected the railway and led to huge consequences for the roads. Damage and closures caused long detours lasting for months.

    Even inland shipping is not untouched by the impact of climate change. Steffen Bauer, CEO of HGK Shipping, tells DVZ: “One example is the increasing and prolonged periods of low water on the Rhine and other European rivers.”(Translated by the editor)

    The discussion about sustainability in logistics is no longer a theoretical and abstract exercise. Yet, it is not only the extreme weather phenomena that prove the need for environmental protection in logistics.

    Customers and employees demand reliable sustainability strategies

    Global corporations like the BMW Group are leading the way. In the future, the CO₂ emissions of suppliers will determine the awarding of contracts. This strategy results in economic incentives for all participants in the supply chain. Forcing them to keep a close eye on their CO₂ balance today and to reduce emissions where possible.

    Besides customers, employees also set great store on sustainability. Young talents in particular are environmentally conscious in recruiting. They are well known to pay attention to whether employers display a reliable commitment to sustainability when looking for a job. According to an employee engagement study mentioned in a Business Leadership Today article, 51% of employees indicated they “would not work for a company that doesn’t have strong policies addressing social or environmental sustainability issues.”

    Surprisingly, millennials (also known as “Generation Y”), who are projected to make up about 75% of the workforce by 2025, are seeking employment with socially responsible companies.

    Steps to reduce CO₂ emissions in logistics

    Even so, realization is sometimes difficult. Partly because changing one's mindset towards climate protection always entails investment. When talking about CO₂ limits and rooftop solar panels, a few questions arise: How affordable are sustainable logistics? And who will bear the expense?

    To increase sustainability in the transport sector, several adjustments need to be made. Politicians are as much in demand as the logistics companies themselves.

    Regulatory efforts on climate protection: CO₂ limits in logistics

    When it comes to reducing emissions in logistics, the first thing that usually comes to mind are the engines used in transport vehicles. But low-emission engines are only one part of the equation. A truck with a very efficient engine driving long detours with stop-and-go traffic makes little difference. Other factors such as storage, packaging and empty runs also play a major role in the CO₂ footprint of logistics.

    Nevertheless, the introduction of thresholds is an important step. It ensures that manufacturers are pushed towards more sustainable innovations. CO₂ limits have thus been in place for heavy commercial vehicles and some types of planes for several years now. In the shipping industry, these thresholds apply to the sulfur content of the used fuel.

    CO₂ limit for heavy commercial vehicles

    The German Federal Ministry of Transport expects truck fleet mileage on German roads to increase over the next few years. Even though politicians have already announced their intention to invest in rail transport to a greater extent.

    CO₂ limits for trucks and buses were adopted in the EU for the first time in 2019. Manufacturers of heavy-duty vehicles are required to reduce the CO₂ emissions of new vehicles by 15% up until 2025 as compared to the values of a benchmark fleet in 2019/20. By 2030, the CO₂ emissions limit will be reduced to 30%.

    Transport and logistics companies are not affected by these threshold values, since they do not apply to the existing fleet. And, the responsibility to meet those limits lies with the manufacturers alone. But: the limits force manufacturers to build heavy-duty vehicles with greater efficiency. So if you're looking to replace or add trucks or buses to your fleet, it's worth keeping the 2025 cut-off date in mind.

    Aviation emission limits

    For the first time in history, ICAO has developed a CO₂ registration limit for planes. As the limits relate to the entire aircraft and not only to the engine, aerodynamics and lightweight design are encouraged. Yet, the emission limits so far only apply to new commercial plane types and do not yet play a major role in ongoing logistics.

    Yet, a trend can be identified here as well: Limits for new aircraft types will affect limits for older aircraft types starting from 2028. An extension to freight planes is also imaginable.

    Emission limits for vessels

    New limits for the shipping industry apply from 2020, not for CO₂ emissions, but for the sulfur level of the fuel used. The max level is at 0.5% and no longer 3.5% as before in 2020.

    What transport companies can do: Calculating direct and indirect CO₂ emissions following DIN EN 16258

    To define reasonable sustainability goals, the first thing you need to know is where to start. Calculating the amount and source of your company's greenhouse gas emissions (GHG). A common standard for calculating GHGs from logistics services was missing before. This resulted in companies trying to find their own more or less useful methods of calculating their CO₂ emissions.

    Since 2013, this calculation process has been regulated by DIN EN 16258. This is the European standard for determining CO₂ and GHG emissions during transport. It considers three dimensions:

    • Well-to-Tank: Captures indirect emissions from fuel consumption of all energy sources (also called upstream chain).
    • Tank-to-Wheel: Captures direct emissions from the vehicle operation itself.
    • Well-to-Wheel: Sum of direct and indirect emissions from well-to-tank and tank-to-wheel along the entire supply chain.

    The German Freight Forwarding and Logistics Association has published a detailed guide to calculating greenhouse gas emissions in freight forwarding and logistics in accordance with DIN EN 16258, which guides you through method and calculation examples. These calculations can then be certified by an external auditor and reported to your customers and partners.

    Green logistics provides specific ideas for sustainable logistics processes

    The term Green Logistics covers various steps to help companies to reduce their GHG emissions. However, Green Logistics is not just about greenhouse gases. Environmental factors such as packaging waste, water, air and soil pollution are also taken into account. So far, there is no uniform definition of the term. The Stuttgart Chamber of Industry and Commerce describes Green Logistics in a study as follows:

    “The idea [behind Green Logistics], namely the systematic recording and reduction of resource consumption as well as climate gas and air pollutant emissions in the logistics industry, is [...] more than just a passing fashion. "Green logistics" rather stands for an enduring concept for the simultaneous management of several major challenges that currently characterize the logistics industry.” (translated by the editor)

    The practical part of the study differentiates between internal and cross-company activities. Many actions focus on innovation: from software for fuel-efficient driving to technology for energy recuperation to robotics in warehouses.

    Source: IHK study "Green Logistics" (2021)

    So, if you're looking for recommendations on how to make your company more sustainable, Green Logistics provides exciting approaches. Certifications such as ISO 14001 (environmental management system standard) can help align your own transport services and communicate these efforts to external parties.

    Time to act - now!

    Rising raw material and energy prices would be reason enough to make logistics processes less CO₂ polluting. In addition, customers and employees pay more and more attention to sustainability and are not willing to accept mere lip service. Politicians are at least showing great commitment to lowering emissions in the logistics sector.

    But sustainability goals alone are not enough. Even if you don't want to change your fleet over to electric vehicles yet, there are many ways to act in a more resource-efficient way. Whether it's the expansion of energy-efficient warehouse buildings, energy recovery technology or the use of efficient robotics - the potential for logistics companies to start future-proof processes and become pioneers in sustainable logistics is vast.

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    CFDI 4.0 – Scope ready to serve even before it comes into force https://www.riege.com/news/cfdi-4-0-scope-ready-to-serve-even-before-it-comes-into-force/ Tue, 16 Aug 2022 11:00:00 +0200 Carsten Strong https://www.riege.com/news/cfdi-4-0-scope-ready-to-serve-even-before-it-comes-into-force/ As of January 2023, invoicing via the new CFDI 4.0 (Digital Tax Invoice by Internet) will be mandatory for all taxpayers in Mexico. Until then, the CFDI 3.3 version will continue to apply. Since the changeover was originally scheduled for July 2022, Scope is up to date as of today and practically already able to meet the requirements of CFDI 4.0.

    The changes envisioned in CFDI 4.0 have been codified in Anexo 20 de la Resolución Miscelánea Fiscal 2022 (Appendix No. 20 of Resolución Miscelánea Fiscal 2022) and the Código Fiscal de la Federación (Federation Tax Code) and apply to every electronic invoice – incoming and outgoing – and related attachments such as the Complemento Carta Porte, payrolls, deferred payments or tax withholding receipts to CFDIs.

    Despite all the complexity, these changes are available immediately with Scope 22.6. This is also another step towards digitality for our Mexican customers. The movement of goods and the associated settlement processes are ensured without any interruption or delay.

    What are the most important changes?

    • It is now mandatory to include the name and zip code of the tax address of both the invoicing party and the recipient.
    • A new field “ObjectImp” (Tax Object) provides information on whether the product or service is subject to tax.
    • A preliminary check of all the tax data registered with the Servicio de Administración Tributaria (SAT) ensures that an invoice can be issued and become a valid document at the same time. This requirement applies to both regular taxpayers and registered businesses.
    • All taxpayers must ensure that their information registered with the SAT is accurate and up-to-date.

    Implementation in Scope

    The CFDI interface has been customized and the fields required by the SAT have been added. Users are now able to pre-fill information about their customers, suppliers and representatives, including tax address, tax name and zip code. All information is stored in a separate field so that a mutual data comparison or plausibility checks can be performed.

    The application of the CFDI can be predefined in Scope in the “Partners” section. This and other automations of the processes in Scope help to reduce human errors as much as possible.

    Changes to the invoicing party

    The entry of the tax name is now mandatory for the invoicing party, but also for the recipient. In addition, an invoice is only valid if the invoice data matches the Certificado de Sello Digital (Digital Seal Certificate).

    Changes to the invoice recipient

    Scope checks whether or not the recipient's name is registered in the list of cancelled tax IDs defined by the SAT. The same applies to the postal code, which is now in a separate field from the tax address. This makes it possible to check whether the postal code matches the corresponding name in the tax ID of the recipient. The tax class of the taxpayer is also automatically checked, as Scope has access to the official Régimen de Personas Morales list.

    Payments 2.0

    Deferred payments, which must be processed along with the CFDI, are also subject to certain validation rules. In Scope, this procedural area has been updated from version 1.0 to version 2.0 as required by the SAT. The corresponding changes allow additions to payments such as tax object, taxes withheld, and the total amount to be paid.

    Invoice cancellation

    There are also changes for the cancellation procedure in CFDI 4.0.

    • If an invoice is to be cancelled, one of the official reasons defined by the SAT must be selected.
    • The response codes have also been adjusted.
    • If an invoice is to replace another, this new invoice must be issued first before the old invoice is cancelled. This is necessary so that a link or reference to the old invoice can be included and registered in the new invoice.

    All of these changes have been implemented in Scope. The cancellation process is thoroughly checked internally in the system and evaluated to see if it is possible. If it is, Scope initiates the process.

    Safeguarding 4.0

    If the invoicing receipient – without knowing it – deducts invoices from an EFOS company (a company that issues sham invoices), the SAT will automatically categorize it as an EDOS company (a company that claims sham invoices). Scope prevents this from happening. With the shipment freeze feature, Scope interrupts the process if the customer or vendor is blacklisted 69-B by the SAT. This gives users the opportunity to clarify the issue and take appropriate action – such as termination of cooperation. This process is automated, as Scope performs the comparison with the official 69-B list.

    More digitality – less effort

    In practice, the changes in CFDI 4.0 will have a huge impact on the way companies operate, since complexity will increase as new fiscal reforms are introduced. This is where Scope comes in. Scope not only adapts to local laws and regulatory changes, but goes beyond them. By automating workflows and processes to the greatest possible extent, the additional work for users is reduced to a minimum, even with increasing regulation. We call this Digitality 4.0.

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    Shipping lithium-ion and lithium metal batteries https://www.riege.com/news/dangerous-goods-with-a-growing-transportation-volume-lithium-ion-battery-and-lithium-metal-battery-shipments/ Thu, 04 Aug 2022 10:02:00 +0200 Riege Software https://www.riege.com/news/dangerous-goods-with-a-growing-transportation-volume-lithium-ion-battery-and-lithium-metal-battery-shipments/ A few minutes after a UPS Boeing 747 cargo plane took off from Dubai en route to Cologne/Bonn, the cockpit filled with smoke. The pilots tried to return to Dubai but were unable to keep the airplane under control. They crashed close to Dubai on September 3rd in 2010. Both crew members lost their lives.

    Investigations revealed the reason for the disaster was a massive fire in the cargo hold. An area, where many lithium-ion batteries were loaded.

    Incidents of lithium-ion batteries catching fire are unfortunately not rare. When they occur onboard a plane or a ship, they can result in a catastrophe. In the case of a lithium battery fire, it is best extinguished with lots of water. To prevent the burning battery from reigniting, it should then be plunged into a water bath.

    Lithium-ion batteries are highly flammable. Yet, there is a burning desire amongst smart product manufacturers for these power cells. Because of their low weight, high energy density and durability they provide many charging cycles. They power a growing array of digital products. Besides smartphones, notebooks, and electric bicycles lithium-ion batteries are also found in gardening tools, children’s toys, cardiac pacemakers, and hearing aids.

    The growing amount of electric vehicles will intensify the need for lithium-ion batteries. This means their transportation by air, ship, rail, and trucks is rising accordingly.

    Legal regulations for transportation of lithium-ion and lithium metal batteries

    There are good reasons for declaring lithium-ion batteries “Dangerous Goods”. Every shipment demands detailed adherence to current regulations for each type of transport vehicle. The same applies to lithium metal batteries. In contrast to lithium-ion batteries, they are not rechargeable. Lithium metal batteries are found in watches, cameras, energy meters and security technology.

    • Air freight: The IATA Dangerous Goods Regulations apply. For transportation companies, IATA provides comprehensive and fee-based Lithium Battery Shipping Regulations (LBSR). Besides, there are instructions from individual nations and air freight companies. Some even stricter.
    • Ocean freight: The International Maritime Organization (IMO) is responsible. They created the IMDG Code (International Maritime Dangerous Goods Code).

    This article lists further regulations for road, rail and inland waterway transportation.

    The various regulations pose challenges to shippers and carriers. The shipper of the goods is responsible for its correct labelling. Yet, the forwarding company must ensure that the documentation complies with the legal requirements and corresponds to the labelling.

    Scope offers security when shipping dangerous goods

    In Scope, users record important dangerous goods information within the software. For example, air freight and sea freight shipments. Entering the UN number displays specifications for mandatory documents. No cumbersome export into other systems is necessary, the workflow is not interrupted.

    UN numbers for Dangerous Goods

    Keep these UN numbers in mind for dangerous goods classifications:

    • UN 3480 and UN 3481: The United Nations have assigned the numbers UN 3480 and UN 3481 to lithium-ion batteries. The number depends on the type of transportation and containment. They can be transported separately, contained within equipment or even packed alongside equipment.
    • UN 3090 and 3091: Following the same logic, lithium metal batteries have the numbers UN 3090 and 3091.
    • UN 3171: For vehicles operated only with lithium-ion batteries or lithium-metal batteries.
    • UN 3166: Vehicles operated with, among other things, lithium-ion batteries, or lithium-metal batteries in combination with a fuel cell.

    Read more about UN numbers and dangerous goods here: Handling dangerous goods.

    Finding the exact designations of lithium-ion batteries and lithium metal batteries

    When creating a shipment, within the selection of UN numbers, Scope offers a dropdown menu with the technical designations of lithium-ion batteries and lithium metal batteries. This is important as they both exist in different versions.

    They are categorized as follows:

    • by power
    • lithium content
    • according to whether the batteries are damaged, defective or intended for disposal or recycling.

    They differ in packing and labelling instructions, as well as the permitted quantity per transport. Selecting a UN number in Scope generates the IMDG-Code.

    Lithium-ion batteries and lithium metal batteries are categorized as a class 9 hazard: “Miscellaneous dangerous substances and articles”.

    The Cargo-IMP code is also generated by selecting the UN number.

    The information that a shipment contains dangerous goods is inserted within the air waybill (AWB) or the bill of lading (B/L).

    Upon registration of dangerous goods, users of the Scope air freight module get a request. The system asks them to select if their shipment operates under Cargo Aircraft only (CAO).

    Extra documents required for shipping dangerous goods

    According to the DGR, air freight shipments need the Shipper's Declaration for Dangerous Goods as an attachment to the air waybill. It includes all relevant information about the loaded dangerous goods. The forwarder must hand it over to the carrier.

    Then, the Notification to Captain (NOTOC) is created, based on all freight documents. This attachment to the AWB informs the captain about the dangerous goods hazard classes. He or she also receives information about properties of the freight and how to transport it. The NOTOC includes issues such as ventilation in the cargo hold, required cooling, and which substances not to store next to each other.

    For transportation by sea, a Shipper's Declaration is also necessary. According to the IMO Dangerous Goods Declaration, information on weight and packing instructions must be provided. Also, an emergency plan must be in place.

    Scope provides assurance of compliance

    Lots of safety regulations apply to the transport of lithium-ion batteries and lithium metal batteries. For good reasons. Scope complies with these regulations. Scope users can enter the necessary mandatory information in a single process. They can also be sure that all parties will receive the corresponding documentation, making a secure supply chain possible.

    ]]>
    Does electric mobility make logistics more sustainable? https://www.riege.com/news/does-electric-mobility-make-logistics-more-sustainable/ Mon, 01 Aug 2022 14:58:00 +0200 Riege Software https://www.riege.com/news/does-electric-mobility-make-logistics-more-sustainable/ Deserts are spreading across the world, glaciers are melting, droughts are destroying harvests. Extreme weather events such as floods are becoming more frequent and are devastating entire regions. Climate change has many faces. A rise in temperature by three or four degrees Celsius means disastrous consequences for humans and nature. To limit global warming, we must reduce greenhouse gas emissions. This applies to all aspects of human life and all economic sectors. The transport sector causes 25% of the global CO2 emissions. Whereby, some 18% are due to road traffic.

    Electric mobility promises a way out of this dilemma. In passenger transport, the trend towards electric cars is gathering speed. During the first half of 2021, 7.2% of all registered new cars were electric. According to EU plans, this percentage should rise to 100% by the mid-2030s. These vehicles are usually powered by lithium-ion batteries.

    The path to green logistics: How can the transport sector become more climate-friendly?

    A lot about transportation will change. The EU Commission implemented legal requirements. New long-haul trucks are to reduce greenhouse gas emissions by -30% by 2030. Yet, the requirements for range, charging capacity and capacity use are high. Which is why trucks with battery drive or a fuel cell don't appear very competitive so far.

    According to a study by the University of Münster, with improvements in the energy density of batteries and increases in the efficiency of fuel cells, the ZERO-emission truck could very soon match diesel trucks regarding cost and competitiveness. Yet, price reductions for fast charging and hydrogen on motorways are crucial.

    For example, powertrains with long-lasting lithium iron phosphate batteries or lighter nickel-rich chemistries are most suitable for distances up to about 600 kilometers in the U.S.
    Above this threshold, fuel cell trucks are more attractive due to weight and refueling time.

    Daimler intends to start a production series of long-haul trucks, driven by lithium-ion batteries in 2024. Thus they partnered with a battery manufacturer. Other battery manufacturers also rely on lithium-ion batteries with a higher energy density. Trade groups are demanding an expansion in infrastructure. Their goal is to provide more battery charging points and hydrogen stations.

    The goal of a green future seems ever closer. Long-haul trucks powered by lithium-ion batteries or fuel cells transport an increasing amount of lithium-ion batteries emission-free, along with many other products. These in turn supply electric cars, electric bicycles and devices with electricity. They also store energy from wind power and photovoltaic plants. The transportation sector would be doubly active in climate protection.

    Impacts of raw material extraction

    It sounds like the ecological problems of transport and logistics will soon be a thing of the past. Yet, it all seems too good to be true, and there is a little snag – or quite a few.

    This article deals with the fire hazard of lithium-ion batteries. They must be declared as Dangerous Goods. In Scope, essential steps of shipping are integrated.

    Besides hazards in transportation, there is criticism of the environmental cost of lithium mining. A large part of global lithium deposits are located beneath salt lakes in the Atacama Desert and the Altiplano in Chile and Bolivia. Mining it requires large quantities of fresh waters due to an evaporation process. The local population as well as agriculture are thus suffering from a lack of fresh water. Not to mention, that they are already residents of one of the most arid regions of the world.

    Both lithium mining in the Andes and nickel mining in the Philippines uses damaging chemicals. Nickel is an important component in most battery types.

    Not to forget about cobalt. Producing a battery of a mid-sized electric car requires several pounds of cobalt. Cobalt mining in the Democratic Republic of Congo is associated with appalling working conditions and violation of human rights. Lastly, there is the issue of disposal. For some time, recycling of lithium-ion batteries was considered complicated and uneconomical.

    Is battery power unsustainable after all?

    If you take a close look at recent developments and the pace of innovation, such a pessimistic conclusion seems inappropriate. For most problems, solutions are in sight or have already been implemented.

    In Chile, lithium mining companies are now acknowledging their environmental and social responsibility and transparency in the impacts of their activities. Also, alternative regions of origin for lithium are coming into focus. Even deposits in the Upper Rhine Valley of Germany are due to be tapped and developed. This lithium could be mined with heated water, using geothermal energy to pump it to the surface. It is hoped that cobalt becomes dispensable in upcoming generations of rechargeable batteries.

    The main focus, yet, lies on the transition towards a circular economy. Major advances have been made in recent years. When a battery loses its capacity to power an electric car, it can serve other purposes as storage device. This is the so-called “second life” of a battery. Once this life-cycle also ends, the recyclable materials need to be extracted. Copper, cobalt and nickel are easily recyclable.

    Manufacturers have already announced batteries made from 100% recycled cobalt, nickel and manganese. Recycling of lithium is more complicated. Still, 40% of the lithium in batteries could be produced from recycled material by 2050, according to a study. In 2023, the chemical company BASF intends to start recycling lithium from the residues of old batteries at a factory in Eastern Germany.

    Making CO2-emissions of freight forwarders visible and identifying potential savings

    Measures beyond propulsion technologies are necessary to reduce emissions in transport and logistics. At Riege, sustainability is among our core values. The company is always ahead in taking steps towards reducing emissions. Riege is part of the project consortium of the CargoHub Trucking CDM (Collaborative Decisions Making) initiative at Amsterdam Schiphol Airport. Together it aims for a further congestion avoidance. This can reduce greenhouse gas emissions and also save both time and nerves.

    Freight forwarders themselves are looking for ways to reduce their CO2 emissions. For example by preventing unnecessary transport routes. The first important thing is to document current emissions and thus identify potential savings. Riege has already integrated a CO2 calculator from CarbonCare into Scope.

    Electric mobility and digital innovations – the paths to sustainable logistics are diverse, and developing. Riege is following this path – for a climate friendly and efficient future.

    ]]>
    Changes to the ONE Record data standard https://www.riege.com/news/changes-to-the-one-record-data-standard/ Thu, 28 Jul 2022 11:00:00 +0200 Carsten Strong https://www.riege.com/news/changes-to-the-one-record-data-standard/ With the latest version of the ONE Record ontology, IATA is setting a milestone in the field of digital cargo and IoT, which not only includes significant improvements for e-AWB data fields, but also encompasses other key components such as ULD tracking and the measurement of CO₂ emissions during transports. Above all, the enhanced data model ensures greater transparency, ongoing digitization of processes along the supply chain, and thus optimal transport conditions by connecting physical and virtual objects and making them work together through information and communication technologies.

    Paperless air freight handling

    Entirely paperless air freight handling? What used to be pure wishful thinking is now a reality. Organizations like IATA have been working for many years to digitize processes and unify the data standard. One industry-wide program from IATA that supports the establishment of an end-to-end paperless transportation process for air cargo is e-freight. Riege has also been working hard for many years to digitize logistics processes to enable paperless handling and simplify the work of freight forwarding companies. Last year, we developed ONEverter for this purpose, a free tool to support the air cargo industry, which enables the conversion of data from the IATA Cargo XML format to ONE Record JSON. The latest version of the ONE Record ontology is fully e-AWB compliant and has already been included in the ONEverter open-source converter library.

    The following changes in the ONE Record data standard have been published by IATA:

    Air Waybill (AWB): Archiving and documentation now possible

    The air waybill can now be recreated at any time, as all the necessary information is contained in the data model and can be retrieved via the linked data. The so-called memento protocol is used to document the signature of the waybill. It enables a short recording of the documents for the archive (similar to a snapshot). Together with the creation of a separate event linked to the waybill, this can ensure data used for the waybill signature is properly recorded and can be retrieved at any time.

    Scope is already able to create an e-AWB automatically upon shipment completion. The one-time entry of shipment data and an automatic transfer into the e-AWB leads to a reduction of errors and associated delays in the clearance process. The e-AWB does not require paper or external systems. In doing so, we comply exactly with the specifications of the IATA e-freight initiative and consider both the ecological and economic advantages of the electronic AWB.

    Transport cycle: Events and milestones traceable in the booking process

    Events and milestones required on the business side of the offer and booking process contain a minimum amount of information that is nearly the same for both. The booking confirmation thus completes the quote and booking process and is intended to ensure all key data has been previously validated and agreed upon. Since key shipment data such as weight can change during the quote and booking process, the shipment status should be traceable throughout the shipment's transportation cycle. In some cases, the sales and booking process precedes the actual operations. To accommodate these cases, some data properties have been added at the Booking Option/Request level, which according to IATA should be used exclusively for the purpose of requesting a quote.

    The memento protocol again provides the option to take a snapshot at any time. Sharing events and mementos ensures that all data is stored and properly labeled so it can be easily browsed later. This not only promotes clarity for all parties throughout a booking process, but it also provides more transparency during order processing.

    The automated validation in Scope enables forwarding companies to perform plausibility checks at different levels while data is still being entered. A warning is displayed if data fields that are not essential are left blank. If, on the other hand, false data is entered, an error message appears. Erroneous entries can thus be corrected directly without interrupting the workflow.

    Tracking on ground: Flight number and departure time details

    ULD tracking has gained importance on a global scale, long before the outspread of e-commerce. The requirements for tracking ULDs imply a categorization into different events that can map the handling on the ground and/or in the overall process of the shipment. The ontology has been enhanced in this area as well:

    The transport field now contains details about the associated flight, such as the flight number and departure time. A newly added field also captures the exact loading position of the ULD in the aircraft, e.g., lower deck or main deck. For better transparency, IATA recommends splitting the ground transfer into two events: ULD transfer and ULD reception. This allows more accurate tracking in each segment of the air cargo handling process.

    To track shipments seamlessly on the ground, we have developed a QR code-based procedure on the first and last mile in Scope, which enables fast, reliable and, above all, barrier-free data transmission on the technical level on the part of the truck drivers. After confirming the loading and unloading of the freight on a mobile device, the data is automatically transmitted to Scope and added to the milestones. The solution was developed specifically for domestic transport and offers full transparency along the entire route, filling the last gaps in the transport chain.

    Sustainability: CO₂ measurements for all transportation modes

    The measurement and evaluation of CO₂ emissions in cargo shipments is an essential issue on the way to a more sustainable industry. IATA has been working with ICAO on CO₂ emissions measurement methodologies, with the aim of providing the necessary information in the data model to calculate CO₂ emissions for transport movements. While the ontology provides the guidelines for measurement, details about the method used for calculation are to be managed outside the data model.

    Scope offers a free tool for its customers to measure CO₂ emissions for individual transports in all transport modes. The electronic air waybill (e-AWB) has already been the first milestone along the road to sustainable transport, the electronic dispatch of further documents is another one. However, digitization is only one step along the journey. The updated ontology conditions of e-AWB, ULD tracking and tracing, and CO₂ emissions not only render the outdated paper waybill redundant, they also significantly speed up and simplify air freight shipping, while at the same time ensuring greater transparency within the supply chain.

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    Release Report Scope 22.6 https://www.riege.com/news/release-report-scope-22-6/ Mon, 18 Jul 2022 10:30:00 +0200 Carsten Strong https://www.riege.com/news/release-report-scope-22-6/
  • Air Freight
    • Transfer of packaging material with standardized dimensions into a shipment  
  • Ocean Freight
    • Status codes in Dakosy IMP extended
    • New function “Shippers Owned Container” in transport orders
    • Support for new event types in Portbase Cargo Controller
    • Global sailing list now with the closing
    • EDI booking supports container assignment
  • Freight forwarding
    • Data imports despite missing mappings in EDI profile
  • Finance
    • Shipment mapping in accounts payable
    • DGR report enhancement
  • Customs DE
    • Depository statistics in SumA with goods values
    • Data import from Excel in export positions with qualifications
  • Air Freight

    Transfer of packaging material with standardized dimensions into a shipment  

    The dimensions of crates, containers, and boxes with standardized dimensions can now be stored under Master data → Freight forwarding → Packaging material. This way, these packaging materials are automatically entered in the package editor of the shipment.

    Ocean Freight

    Status codes in Dakosy IMP extended

    In the Dakosy Partner Profile it is now possible to define in the status codes of an IMP order which persons should be notified by email.

    This setting remains valid for each new order.

    New function “Shippers Owned Container” in transport orders

    The editor for container pickup and delivery orders has been extended by the field “Shippers owned”. The entry keyed in the pickup orders is also displayed in the delivery orders. If “Shippers owned” is not set, the container numbers in the pickup orders are validated and displayed as an error if the container number is invalid.

    Support for new event types in Portbase Cargo Controller

    Scope supports various new event types received as part of webhook events. The following new event types can be processed: 

    • IMPORT_DECLARATION_SUBMITTED - import declaration for a specific container
    • DISCHARGED - Unloading of a container at the terminal
    • RELEASED, BLOCK, SCAN, PHYSICAL_OUTLET PHYSICAL_CUSTOMS_WAREHOUSE - Customs specific event types

    Each event of a type is created only once per container or if the container cannot be determined, per shipment.

    Global sailing list now with the closing

    In the search for matching sailing lists, there are two new optional columns that show the loading closing times for FCL and LCL – if this information is available.

    EDI booking supports container assignment

    When creating or updating a booking, the transmitted container information is transferred to the booking. After the container ISO codes have been transmitted, Scope searches for a suitable container type in the master data and assigns it to the booking. If no suitable ISO codes are found, the code provided in the interface can be translated with a suitable EDI mapping.

    Freight Forwarding

    Data imports despite missing mappings in EDI profile

    In Scope, codes of incoming messages can be translated using EDI profiles. If no mappings are lodged for certain codes, the missing mappings are recorded in the EDI profile and displayed in the EDI profile editor. Here the missing mappings can easily be added. In case of missing address mappings, the corresponding mapping can also be created in the shipment. 

    If a missing mapping is detected during data import, Scope writes a note to the shipment to inform users. If the email address of the contact is stored in the EDI profile, an email is generated in case of missing mappings, which promptly informs the responsible person about the problem.

    Finance

    Shipment mapping in accounts payable

    In imported accounts payable (AP), consignments can now also be matched on the basis of the container number. This functionality must be enabled – if needed – in existing AP templates. However, Scope requires a unique identifier to automatically assign an AP line to a shipment. If the mapping fails, Scope will display the references used and a reason for the failure.

    DGR report enhancement

    Additional columns are now available for creating a DGR report in the shipment summary:

    • Number of packages (UN number)
    • Additional dangerous goods
    • Correct technical name
    • Technical description
    • CargoIMP code
    • Packing group
    • Quantities
    • State of aggregation
    • Packaging type
    • UN Rec. 21 Code

    In addition, it is now possible to create a distinct layout for the DGR report with the shipment data.

    Customs DE

    Depository statistics in SumA with goods values

    The statistics in ATLAS now also map the SumA declaration. SumA statistics can now be created via the item and completion list. If the completion was made via a procedure that includes customs duties and customs values, these details are also shown in the statistics. The export to Excel can be customized using the layout function.

    Data import from Excel in export positions with qualifications

    If the type of document is specified in the CSV import from Excel together with the qualification, Scope adopts this as the type and qualifier separated by a slash (“/”). 3LNA/81 thus becomes a document with type 3LNA and qualification 81. If necessary, Scope can also transfer several documents for the supplied article number to the export item using the article master.

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    Shipment tracking on the first and last mile https://www.riege.com/news/shipment-tracking-on-the-first-and-last-mile/ Fri, 08 Jul 2022 11:00:00 +0200 Carsten Strong https://www.riege.com/news/shipment-tracking-on-the-first-and-last-mile/ When handling shipments within the global supply chain, Scope supports users from quotation creation to final delivery with Proof of Delivery (PoD). Processes are leaner from the start, workflows are smoother, and order processing as a whole is more efficient. One potential weak point is the first and last mile. While freight forwarders are increasingly working to become more digital, it is not uncommon for trucking companies to be inadequately digitized or not digitized at all in the first and last mile. It is true that Scope offers interfaces due to its connectivity. But since not all trucking companies have interface solutions, we have developed a solution that does not require any special apps or APIs, but transmits loading and unloading information using a simple QR code process.

    Transparency from the first to the last mile

    Seamless, cross-company tracking is an indispensable service of a digital freight forwarding company. And for customers, it is increasingly a prerequisite for placing an order. Digital tracking creates the transparency that all participants in the global supply chain rightly expect. And it reduces the amount of communication required especially in the processing phase of the first and last mile, as a large number of telephone calls and email exchanges can be dispensed. This increases efficiency and, above all, gives customers the certainty that the door-to-door process will run smoothly.

    Tracking and transparency through interfaces

    The integration of CargoSteps adds an important component to the tracking functions in Scope. All relevant data between pickup and delivery is automatically transmitted to CargoSteps on an ongoing basis using a mobile app, and it is immediately visible in Scope thanks to the integration.

    Thanks to the integration of the local transport specialist Planzer, Swiss and German forwarders close to the border are able to send orders directly from Scope to Planzer without having to re-enter data manually.

    QR code process for tracking with little effort

    In fact, integrations like CargoSteps and the interface to Planzer are more comprehensive and sophisticated. But it can't hurt if forwarders also use the QR code process to enable all parties involved – especially drivers without an interface solution – to transmit data quickly and reliably without sophisticated technical requirements and other barriers.

    This is where the QR code process comes in. The technical requirements are few: a transport order with a QR code and a smartphone or tablet with a QR code scanner that can open web pages. That's all. Drivers only have to scan the QR code and confirm loading and unloading with a click on the website. The transmitted data – with exact date and time – automatically updates milestone planning and the status of the shipment in Scope. This enables other process participants to take further steps immediately.

    More than transparency – convenience and compatibility 

    There is more to the QR code process than meets the eye. Developed for domestic transport, it can be used to document not only the first and last mile but also all truck transports, such as between branches or to airports. To ensure that the data can be transmitted conveniently, the confirmation fields on the website appear in the user's native language without any language barrier. In addition, the system knows if and when the next step is unloading and offers the appropriate dialog.

    A special highlight is that we followed IATA's Milestone Operating Plan during development, making the QR code process compatible with CargoIQ. 

    Tracking data for KPI reports 

    Based on all tracking data, KPI reports can finally be created, on the basis of which performance can be evaluated and, if necessary, improvement concepts can be worked on. This is how we do it ourselves, and thus we make sure that Scope gets better and better.

    ]]>
    Riege Software ensures sustainable transports with emissions calculator https://www.riege.com/news/riege-software-ensures-sustainable-transports-with-emissions-calculator/ Tue, 28 Jun 2022 15:09:00 +0200 Anastasia Kazantzis https://www.riege.com/news/riege-software-ensures-sustainable-transports-with-emissions-calculator/ Riege Software integrates a CO₂ calculator into Scope that determines the emission values of individual shipments. The tool developed by CarbonCare is available for all transport modes.

    The Swiss company CarbonCare offers a simple but efficient emissions calculator, which Riege Software has integrated into Scope and offers to all customers. The emissions calculator can be used multimodally and can combine any transports.

    Based on empirically collected data and regularly updated metrics, the online tool can calculate GHG emissions for individual shipments. Peter Somaglia, Partner at CarbonCare, explains: “CarbonCare's CO₂ calculator has now been on the market for almost 3 years and after a somewhat slow start, the demand for user licenses has risen significantly in recent months. Our online program for calculating and offsetting greenhouse gases is based on the approved EN16258 standard and has been put through its paces by the Swiss Federal Ministry of the Environment on the one hand and validated by the myclimate foundation on the other.”

    In addition to the calculation of CO₂ values, CarbonCare offers various licenses as well as data storage and analysis options. By integrating the CO₂ calculator, Riege Software enables its customers to take an important step towards climate-friendly transport and is convinced of the benefits of determining greenhouse emissions for the long-term reduction of the CO₂ footprint in logistics. “Our forwarders want to do their part to initiate a turnaround in CO2 emissions in their transports. The cornerstone of this strategy is to measure CO₂ emissions in order to be able to show the industry alternatives based on this. We are pleased to have gained such a competent partner as CarbonCare for this measurement. The integration in Scope is designed in such a way that everything is calculated and updated automatically in the background - the Scope users are thus relieved and can devote themselves to their actual core tasks: direct customer support”, Tobias Riege, CEO of Riege Software states.

    Did you know? 

    • The CO₂ balance (or footprint) is the quantification of greenhouse gases caused by the activities of companies or organizations.
    • Calculating, balancing and offsetting CO₂ emissions for better climate protection is increasingly becoming a strategic field for companies.
    • Carbon dioxide (CO₂) is the most common greenhouse gas emitted by human activities, measured by the amount released and the total impact on global warming.

      About CarbonCare

      CarbonCare offers the latest and most comprehensive global emissions calculator based on the European standard EN16258. It has been developed over five years with various partners (industry, ETH, Swiss federal authorities) and the calculations are based on over 3.5 million effective, realistic and regularly updated measurements. The calculator takes into account all transport modes worldwide, as well as cargo handling in terminals/warehouses and cold chains. The results are shown as Tank-To-Wheel (TTW), CO₂ and CO₂ equivalents as well as Well-To-Wheel (WTW) CO₂ equivalents.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.
      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 700 companies of any size in 60 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact

      Anastasia Kazantzis
      Head of Public Relations
      kazantzis@riege.com
      +49 2159 9148 315

      Related links

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      Riege Software presents new product features at Inside Scope https://www.riege.com/news/riege-software-presents-new-product-features-at-inside-scope/ Wed, 15 Jun 2022 09:30:00 +0200 Anastasia Kazantzis https://www.riege.com/news/riege-software-presents-new-product-features-at-inside-scope/ Meerbusch/Düsseldorf – Earlier this month, Riege Software hosted a customer event at the Van der Valk Airporthotel in Düsseldorf. During the two-day event, the latest product features of the Scope logistics software were presented to the invited guests. These included a QR code procedure for simplified transmission of loading information for truck transports, innovations in German and Dutch customs, and the new container management in Scope, with a focus on container-centric workflows and for more transparency in clearance.

      What's new in Scope? Riege Software explored this question early in June at the Inside Scope customer event in Düsseldorf and provided several answers. Around 70 guests, most of whom were freight forwarders and representatives of the air and sea freight industry, met for the first time in two years in the beautiful ambience of the Van der Valk Airporthotel for a two-day event. The topics and innovations around the transport and logistics software Scope presented during the event not only met the current requirements of the logistics industry, they also generated enthusiasm among the visitors. Tobias Riege, CEO of Riege Software, stated after the event: “It was great to see many of our customers again after such a long time. The atmosphere both the night before and at the main event was cheerful, and the response to the new features was overwhelmingly positive. The QR code-based entry on the first and last mile and the CO₂ calculator in particular aroused the interest of several customers. Both functions represent important milestones in digitization in logistics and will certainly contribute to sustainable processes in the long term. Digitality and sustainability were clearly the main focus at Inside Scope. These are important topics that Riege is tackling, not only in this year.”

      After a warm welcome by Tobias Riege, the internal experts from air and sea freight as well as finance and customs presented the following topics:

      • QR code procedure for first and last mile
      • Container management in Scope
      • Current status of customs
      • E-invoice import
      • Data exchange with the Scope standard

      A special highlight of the event was the presentation of an emissions' calculator from CarbonCare, which will soon be integrated into Scope and made available to customers. Christian Riege, SVP Software Development at Riege Software, also gave a preview of the new Scope in the cloud. The invited guests were more than delighted by the selection of topics and the family-like atmosphere.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of any size in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact

      Anastasia Kazantzis
      Head of Public Relations
      kazantzis@riege.com
      +49 2159 9148 315

      ]]>
      Release Report Scope 22.4 https://www.riege.com/news/release-report-scope-22-4/ Fri, 10 Jun 2022 10:00:00 +0200 Carsten Strong https://www.riege.com/news/release-report-scope-22-4/
    • Tracking
      • More transparency on the first and last mile with QR code procedure
    • Air Freight
      • AWB Split in Departure Control
    • Ocean Freight
      • Portbase Cargo Controller integrated in Scope
    • Forwarding
      • Automatically add missing external IDs in EDI Booking
      • Improvement of the warning messages for the Mexican Carta Porte function
    • Finance
      • CFDI 4.0 format for Mexico now available
    • Customs Germany
      • Tax registration in the EU
      • Access to traide.ai goods classification and information directly from Scope
    • Customs Switzerland
      • Link between e-dec Export and e-dec Documents
    • Tracking

      More transparency on the first and last mile with QR code procedure

      Now truckers can scan a QR code in the transport order with their smartphone or tablet and confirm loading and unloading with one click. Alternatively, freight forwarding employees can also scan the code during pickup and delivery and trigger the confirmation – with precise date and time information. This data automatically updates the milestone planning and the status of the shipment in the shipment monitor. This simple process enables other parties involved to take further steps immediately. 

      Air Freight

      AWB Split in Departure Control 

      Departure Control now allows you to change the package information per flight when the “Deviating Flights” option is selected.

      Ocean Freight

      Portbase Cargo Controller integrated in Scope

      A further development of its predecessor Ladinginformatie 2.0 (Cargo Information), Portbase Cargo Controller takes the management of incoming cargo in the port of Rotterdam (NLRTM) to a new level. Cargo information becomes cargo control with the possibility of seamless tracking of arriving vessels as well as extensive insight into cargo details.

      Through the integration of the Cargo Controller, registered stakeholders can control containers, trailers and even general cargo directly from Scope. All parties involved are able to track any type of incoming cargo and immediately take the necessary action, such as initiating customs procedures. In addition to increased reliability, Cargo Controller speeds up processes, improves efficiency and – triggered directly from Scope – enables smooth workflows without unnecessary interruptions.

      Forwarding

      Automatically add missing external IDs in EDI Booking

      The EDI Profile Management editor has been enhanced with the “Preferred Address Qualifier” field. New mappings can be created in a list of missing mappings or deleted if required.

      Improvement of the warning messages for the Mexican Carta Porte function

      The MAWB check for Carta Porte in Shipments Light has been removed. A missing MAWB number is no longer displayed as an error.

      The transport order to which the Carta Porte refers is saved before shipment. This ensures that the transport order is stored in the database and always contains the current data for the Carta Porte.

      Since a Carta Porte can be used for different invoices – with possibly changed data – the transport order is always validated in the Carta Porte dialog, even if the Carta Porte has already been successfully sent.

      Finance

      CFDI 4.0 format for Mexico now available

      The Servicio de Administración Tributaria (SAT), the Mexican tax authority, has introduced a new format for electronically stamping invoices and payments. The Comprobante Fiscal Digital por Internet (CFDI 4.0) will become mandatory effective July 1, 2022. Scope already supports this format, so all users can use CFDI 4.0 immediately.

      Customs Germany

      Tax registration in the EU

      The role “ATLAS Participant” in Scope partner management has a new checkbox where it can be marked that the partner has no tax registration in the EU. In such a case, Scope will reject any import declaration for free movement of goods in which this partner acts as declarant.

      Access to traide.ai goods classification and information directly from Scope

      Forwarders who offer import services but do not receive tariff numbers from their customers can now reliably determine the correct number in each case. The web-based application of our new partner traide.ai searches the EZT database provided by the German customs administration based on the actual description of goods in the declaration and suggests found results.

      While the search on the EU or WCO pages requires system changes and detours via various browser tabs, it only takes three clicks to reach the target directly from Scope. In order for users to get their own impression, we will offer free access from Scope until the end of October 2022.

      Customs Switzerland

      Link between e-dec Export and e-dec Documents

      The link between e-dec export declarations and the Swiss NCTS allows users to search for the transit MRN in the export homeview. Here, all export declarations located on this MRN are displayed. In the transit homeview, where the respective transit logoff is displayed, it is possible to search for the export MRN. In addition, the transit MRN is displayed after registration in the details of the export registration.

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      European Customs Clearance (ECC) recommends the Customs module in Scope for Customs declarations https://www.riege.com/news/european-customs-clearance-ecc-recommends-the-customs-module-in-scope-for-customs-declarations/ Thu, 09 Jun 2022 10:00:00 +0200 Anastasia Kazantzis https://www.riege.com/news/european-customs-clearance-ecc-recommends-the-customs-module-in-scope-for-customs-declarations/ It is the brief moments of interpersonal encounter that make long-lasting partnerships in logistics possible. In 2013 European Customs Clearance BV was looking for a reliable and cost-effective software solution for their customers’ Customs declarations in the Netherlands. After a visit to the Riege headquarter in Meerbusch and a brief talk with Johannes Riege in front of the building, Ton Lagerweij decided Scope would be the perfect match. Almost ten years later, Scope has become an important part of the full European Customs Clearance package.

      Scope as a reliable end-to-end solution

      Since the beginning of 2014, European Customs Clearance (ECC) offers not only Customs knowledge, but also Scope as a software solution for Customs declarations in the Netherlands. In addition, the offer includes Customs services for companies that have an employer shortage, as well as regular training for Customs agents. With Customs in focus and Scope at its side, ECC is able to offer its customers an end-to-end solution. With the AGS import and export module, ECC can offer its customers a quick and easy declaration system for importing and exporting goods in the Netherlands. Scope enables the rapid creation of digital transit declarations for the movement of goods that are placed under the transit Customs procedure. In the event of a Customs disruption, all relevant emergency procedures are available in the system. All important information can be accessed at any time via a direct link to the Customs status page. Scope also makes it easy to send ECS messages. Once the export declaration has been prepared, the ECS message can be created and all relevant data about the export shipment subsequently added.

      When the human factor is decisive

      Unique to the ECC online concept are the support options. Apart from technical questions, applicants can also ask the support team functional questions. The combination of a comprehensive software with Scope, Customs consulting and the dispatch of declarants enables their customers to fully outsource their Customs administration. ECC has worked with other Software as a Service providers in the past and therefore gained some primer experience with other transport management and Customs software. What they particularly like about Riege is the consistently good and intensive personal exchange that the family-owned company has always cultivated with its customers and which is firmly anchored in the corporate culture.

      Outlook: joint progress thanks to automation

      In the future, it will no longer be sufficient to work with conventional Customs software - ECC has also acknowledged this. Due to increasing requirements from governments within the European Community, declaration procedures are becoming more and more complex. And the increasing number of e-commerce goods crossing the borders every day since the start of the pandemic is not making it any easier for Customs officials. This calls for a versatile solution that can do more than just Customs clearance. With Scope, ECC customers can look to the future with confidence, as the Customs module can be used as a standalone module or in combination with the modules for air and sea freight. Scope is an integrated multimodal logistics and Customs software, which provides the freight forwarder or Customs broker with a comprehensive system for logistics processes, enabling its partners to grow steadily. European Customs Clearance has experienced steady growth over the past two years and is looking forward to expanding into other European countries, starting with a new office in Belgium this year. It also plans to automate many of its filing processes, allowing its agents to work on many projects simultaneously. Here, too, Scope ECC can provide support. The modules for air freight, ocean freight and Customs not only speed up all order handling processes, they also enable seamless data exchange and thus reduce the effort involved in recording and processing shipments in European border traffic.

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      Riege Software Mexico sponsors 4th Foro de AMACARGA https://www.riege.com/news/riege-software-mexico-sponsors-4th-foro-de-amacarga/ Mon, 23 May 2022 14:41:00 +0200 Aaron Hernandez https://www.riege.com/news/riege-software-mexico-sponsors-4th-foro-de-amacarga/ Querétaro, Mexico - During the Celebration of the 36th AMACARGA Anniversary, Riege Software Mexico had the opportunity to sponsor the 4to Foro de AMACARGA (4th AMACARGA Forum) on May 12th and 13th in the Fiesta Americana Viaducto Aeropuerto Hotel. The Riege Team in Mexico was also invited to participate in a panel discussion about the importance of automation and digitalization processes in the logistics industry.

      Riege Software Mexico first got in contact with AMACARGA at the Logistics World SUMMIT & Expo in November 2021. After that, the association entered into a partnership with Riege Software and enabled the Mexican team to get in contact with several companies from the freight forwarding industry. Carlos Madrid, Sales Representative at Riege Software Mexico, was invited to join the panel discussion on the importance of automation and digitalization processes in the logistics industry.

      The conference itself was called “Future logistics: Digital economy and cybersecurity”. It revealed some important aspects:

      • how event automation and connection with external platforms will help you to save time and money
      • the importance of data protection and SaaS cloud services to protect the data generated in your logistics operations
      • how having fiscal processes integrated within a TMS can help you avoid losing money

      In addition, the former president of AMACARGA, Roberto J. Ramos Casas, warmly welcomed Juan Pablo and his team as the new leading board of the association for the 2022-2024 period. As mentioned in previous publications, having a good global supply chain management implies having a good network with global transportation partners. Innovation and information exchange are key to the technological transition of the logistics industry in Mexico.

      About AMACARGA

      AMACARGA is one of the most important Mexican associations in the freight forwarding industry. The Asociación Mexicana de Agentes de Carga A.C. (Mexican Freight Forwarders Association) was established as a formal organization back in 1986 in Mexico City, with 17 companies associated. Ever since, the organization has grown steadily, currently there are over 340 affiliated companies in the freight forwarding, customs and transportation sectors. The main goal in AMACARGA is to bring relevance and presence to the freight forwarding industry, through representation in diverse chambers of commerce, associations and Mexican and international authorities. AMACARGA is the only association that is member of several international organizations such as FIATA, ALACAT and IATA

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 700 companies of any size in 60 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact

      Aarón Hernández
      Marketing Manager México
      aaron@riege.com

      Anastasia Kazantzis
      Head of Public Relations
      kazantzis@riege.com
      +49 2159 9148 315

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      Riege Software introduces tariff classification tool by traide.ai https://www.riege.com/news/riege-software-introduces-tariff-classification-tool-by-traide-ai/ Tue, 17 May 2022 10:59:00 +0200 Anastasia Kazantzis https://www.riege.com/news/riege-software-introduces-tariff-classification-tool-by-traide-ai/ Meerbusch, Germany – The flexible and simple integration of product data in all ATLAS import declarations is available to Scope customers free of charge since Release 22.2. Riege Software, in cooperation with traide.ai, is thus able to offer its customers a full service with seamless data exchange for ATLAS customs declarations, ushering in a new era of customs processes.

      traide.ai combines industry experience with state-of-the-art cloud-based technology and creates an excellent complement to existing customs software with its artificial intelligence-based classification tool, which saves resources and makes customs clearance processes more cost-efficient and faster through automation.

      Based on the individual description of goods, traide.ai manages to determine a suitable customs tariff number within seconds, both by accessing the EZT and based on previously performed search queries. Using the latest AI technology, the important product information is identified, and the appropriate code is then suggested. The actual product description of the current import declaration is automatically transferred via the direct connection to the traide.ai tariff module in Scope.

      The tool independently finds incorrect and obsolete customs tariff numbers and thus helps to be able to make a precise classification. “The integration with traide.ai offers Scope customers real added value for their import declarations - and this is just the beginning. Further features are already under discussion”, says Dirk Heidenfelder, Product Manager Scope Customs at Riege Software. In addition, Scope customers can look up the “small print” for the selected tariff number with just two clicks - which is particularly important at the moment, as many sanctions, bans, restrictions and changes in customs law are currently the order of the day.

      About traide.ai

      traide.ai pursues the vision of simple, efficient and scalable customs processes that withstand legal requirements. In doing so, the Berlin-based start-up relies on a technology-driven approach and develops AI-based cloud solutions that focus on the collaboration of people and technology.

      With this approach, traide.ai is able to offer companies from all industries and of all sizes the opportunity to optimize their processes at fair prices.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 700 companies of any size in 60 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact

      Anastasia Kazantzis
      Head of Public Relations
      kazantzis@riege.com
      +49 2159 9148 315

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      Benefits of international logistics networks https://www.riege.com/news/benefits-of-international-logistics-networks/ Thu, 05 May 2022 09:00:00 +0200 Anastasia Kazantzis https://www.riege.com/news/benefits-of-international-logistics-networks/ Good supply chain management is vital for logistics companies today in order to survive in international markets. Networks are key to this. Optimizing internal processes merely by establishing internal networks is not enough anymore. Future-oriented forwarding companies also rely on high-performance transport networks and relationships with global partner companies. As a result, alliances are formed that are dedicated to the continuation and further development of processes along the global supply chain. Innovation and exchange are part of the agenda for these networks, as well as the promotion of individual global network partners.

      Globalization as a catalyst in the creation of new freight forwarding networks

      Globalization is a process that has been influencing the worldwide economy and the relations between individual countries for decades. Its impact on the formation of networks in the freight forwarding world as we know them today is enormous. The transition from a functional to a global economy and the associated increase in the worldwide flow of goods made networks indispensable. After all, it is only functional, mature networks that can cover the entire supply chain. Whereas the production and distribution of goods used to be concentrated on regional markets, globalization has skillfully overcome national borders and entire oceans in favor of the worldwide flow of goods.

      Networks provide security, not only in purchasing

      Networks make their members strong and resilient to changes in the economy and the challenges of freight forwarding. But they offer other advantages as well: If you are part of a global freight forwarding network, you are guaranteed secure purchasing and distribution. In addition, many large networks offer their partners an insurance policy that covers the costs in the event of a delayed or lost shipment. Examples of international networks in logistics include WCAworld, the Security Cargo Network, the Global Logistics Network and the 5-Star Logistics Network, IPATA and the Air Animal Transport Association. In Mexico, there are associations as well, such as the Mexican Association of Freight Forwarders and the Association for Logistics Innovation of Querétaro. All these networks have one thing in common: they establish new standards and thus not only drive digitization forward, but equally create a solid platform for sustainable transport networks and more efficient processes along the supply chain. Dialog and common interests enable their members to search for solutions to hurdles in logistics within the community.

      The cloud offers a solid basis for networking

      Through efficient collaboration, companies are able to secure competitive advantages in logistics, while at the same time enhancing their own success. An intelligent and reliable transport management system facilitates this collaboration. IT service providers are constantly optimizing their software and trying to cover all the requirements of a global market. Software is no longer offered as a pure product, but rather as a service, for good reason. A tool which fully covers the customers' wishes and is adaptable. Not the customer adapts to the software, but the software adapts to the customer. Of course, all this is only possible if the data can be read and processed by all network partners worldwide. Logistics software also has a solution for this: the Cloud. The systems are able to communicate with each other via the Cloud. Interfaces to customs and to booking systems of major airlines or shipping companies offer an additional advantage: thanks to the Cloud and the interfaces, the entire shipment process can be displayed in just one system, with full visibility for all parties involved in the process and regardless of the mode of transport. An automated, uniform exchange of data is therefore not only desired among the networks, but is actively promoted by working groups and initiatives. Some systems are even capable of adding data automatically during shipment entry using stored templates. This saves time and resources and emphasizes the basic idea of standardizing data to improve and accelerate processes along the supply chain.

      Sustainable transports at the center of networking activities

      The question of the future of transport routes and vehicles is currently omnipresent in the freight forwarding world. Many networks are now focusing on sustainable solutions for logistics. From measuring CO₂ emissions in almost every transport to E-powered trucks and power-to-liquid aviation fuel for the air freight industry, the new energy era is also making inroads in the freight forwarding world. Optimizing the supply chain is therefore not only based on digitalization and uniform data standards, it also requires a certain flexibility and a willingness to innovate on the part of the manufacturers of transport vehicles. In the last two years in particular, a (r)evolution is emerging in the transport sector, which should enable logistics to meet the rising global demand for long-term sustainable solutions.

      Interpersonal relationships keep networks alive

      Logistics is an industry that is all about people. Even if it is goods that are moved, it is people that logistics thrives on. Smaller companies and start-ups in particular therefore benefit significantly from their participation in international networks. Being part of a vibrant and functioning global network in which partners support each other has even more advantages for start-ups: They can learn from the knowledge and experience of other industry experts and form alliances that will last. These alliances, however, enable them to make a big impression, even as supposedly small players, and thus to compete on the global market. The long-term success of these companies therefore depends heavily on how well they manage their supply chain and how well-developed their networks are.

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      Release Report Scope 22.2 https://www.riege.com/news/release-report-scope-22-2/ Thu, 28 Apr 2022 09:08:00 +0200 Carsten Strong https://www.riege.com/news/release-report-scope-22-2/ Scope is designed to simplify and accelerate daily routine tasks, thus making the working life of users as easy as possible. Release 22.2 includes new features and improvements that help to save some work steps, but which are also necessary to comply with legal requirements on the respective deadlines. The fact that we also pay a great deal of attention to troubleshooting is not infrequently due to the attention of our customers.

      Air Freight

      Calendar view for shipments in home views

      In order to see directly which shipments are scheduled per day, you can switch to a calendar view in the shipment home views.

      New role “Air Export Prealert Recipient”

      A new role “Air Export Prealert Recipient” can now be assigned to a partner's contact. This avoids the need to manually delete unaddressed contacts.

      Different documents of the same document type available for pre-alert in the finish dialogue

      Two different documents of the same document type are now both available in the closing dialog for the pre-alert.

      Ocean Freight

      Improved selection of unassigned houses for Ocean Import Consol

      The window for adding Houses opens significantly faster, appears visibly clearer and has been enhanced by additional search criteria.

      Air and Ocean Freight

      Extension of the home view by the column “Goods description”

      The column “Goods description” is optionally available in the homeviews for air and ocean freight export and import as well as in shipments light. Simultaneously, the sorting option by ship name has been corrected in Sea Freight Import.

      New filter enables shipment search by goods description

      Now you can search for shipments additionally by goods description. This extension is available in Air and Ocean Export and Import as well as in Simple Shipment.

      Simple Shipments

      Mexican Complemento Carta Porte available for all transport orders in Simple Shipments.

      This feature, available only in Mexico, fulfills the requirement of the Mexican tax authority Servicio de Administración Tributaria (SAT) to attach the Complemento Carta Porte (CCP) to each shipment in order to prove ownership, origin and destination of the goods. Mexican users can transfer the necessary data from the transport order in Simple Shipments to the authorities. This is enabled for Air and Ocean Freight, Export as well as Import.

      Subsequent entry of a new shipper no longer automatically changes the orderer

      The editor in Simple Shipments now checks if the originally set orderer corresponds to the current one when changing Incoterms, shipper, consignee or measures of transport. If so, the value for the orderer is recalculated and set accordingly.

      Customs

      Customs DE

      The certification for ATLAS V9.1 is completed except for the message group NEE (post-collection, reimbursement) and NCTS P5. The group NEE will follow shortly. The rollout of the ATLAS update will take place regularly with the next Scope releases.

      Customs NL

      Send attachments to PD and VWA declarations via NVWA client

      Now it is possible to include PDF attachments to declarations at the Dutch Plant Disease Service (Plantenziektenkundige Dienst – PD) and the Food and Consumer Product Safety Authority (Voedsel en Waren Autoriteit – VWA). This way you can provide the Dutch Food and Consumer Product Safety Authority (Nederlandse Voedsel- en Warenautoriteit - NVWA) via NVWA client with a digital copy of the phytosanitary or health certificate, which is required by EU law and must be kept for 5 years.

      ]]>
      Complemento Carta Porte in Scope provides enhanced automation and high security https://www.riege.com/news/complemento-carta-porte-in-scope-provides-enhanced-automation-and-high-security/ Mon, 25 Apr 2022 15:00:00 +0200 Riege Software https://www.riege.com/news/complemento-carta-porte-in-scope-provides-enhanced-automation-and-high-security/ Complemento Carta Porte Mandatory

      The Mexican Tax Authority, Servicio de Administración Tributaria (SAT), has issued a new regulation obliging carriers to issue a document to verify the legal possession of the goods they transport. The correspondent document Complemento Carta Porte (CCP) validates the information of the goods transported. They origin and destination, distance travel, departure date and time of the transport, ID and name of the addressee, total weight of the goods, product description, shipper tax ID, and many more. To verify the authenticity of this document, an enhancement has to be made to outgoing invoices. There are 5 types of invoices but only 2 will be affected by this change: Traslado e Ingreso (Transport and Income).

      Transport Invoice (CFDI de Traslado)

      Shippers running their own fleet for transport have to issue a Transport Digital Tax Receipt by Internet (CFDI) to which they must add the Carrier Complemento Carta Porte to be used for the transport of goods by land, sea, air or river. In the event of the transport of goods is carried out through assignment of a transportation agent the latter is also obliged to issue the Transport CFDI with the Complemento Carta Porte.

      Income Invoice (CFDI de Ingreso)

      Taxpayers engaged in the forwarding business serving customers by road, rail, air, ocean or river are obliged to issue the Income CFDI to which they must add the Complemento Carta Porte, and which has to comply with the requirements established in Article 29-A of the Código Fiscal de la Federación (CFF – Federation Fiscal Code). The terms of this paragraph do not relieve the carrier of the obligation to accompany the goods they transport with the documentation that proves their legal possession, depending on whether they are goods of foreign or national origin.

      Why Complemento Carta Porte?

      The CCP is a supplement to incorporate the CFDI, the information related to goods, locations of origin, intermediate points and destination, as well as the means of transport. The purpose of enforcing the use of the Complemento Carta Porte, is to ensure the traceability of products transported within the Mexican territory by providing indispensable information on the origin, location, exact destination, and transportation routes.

      Who has to issue the CFDI with CCP?

      This mandatory document has impact on several stakeholders within the supply chain depending on who is in charge of the respective way of transportation.

      1. Owners of goods who transport their own assets. This applies when the owner transports goods between different locations, e.g. shifting them from a warehouse to a retail store without making a sale, as well as shipping goods on consignment. The same obligation to issue the Carta Porte addendum applies when the seller ships the goods to a customer using his own means of transportation or when the said seller ships goods for export. In these cases, the Complemento Carta Porte has to be added to the CFDI of Transport Invoice.

      2. Transportation agents acting as intermediaries with their own transport units between the owners of the goods and the transport companies must issue the Carta Porte supplement as part of a CFDI of Transport. The same obligation applies to intermediaries providing their services on behalf of the owner of the transported goods.

      3. Carriers providing services for the transportation of goods by road, rail, ocean, air or within national territory have to issue a CFDI of Income Invoice with the addition of Carta Porte.

      SAT has extended deadline for mandatory issuing of the CCP

      It has been and still is a long way and a long story. To make it short: It was May 1st 2021 when the SAT established a new requirement for goods transportation – the Complemento Carta Porte, a document to be included in the required CFDI for the transportation of goods. It should have been mandatory by Oct 1st 2021. Shortly before the final date, on September 3rd 2021 the SAT representatives decided to extend the mandatory issuing of the CCP to Jan 1st 2022 to issue it with possible errors for testing. On September 21th, the SAT officialized the extension in the Tercera Resolución de Modificaciones a la Resolución Miscelánea Fiscal (RMF) for 2021.

      Finally, on December 24th 2021, the SAT officializes another extension for the issuing of the CCP without any fines and penalties til September 30th 2022, and without sanctions for emitting it with possible errors, modified in the Reglas Generales de Comercio Exterior. At the end of this period, the CCP will also be mandatory for foreign trade, while until now it has been only mandatory for domestic movements. Anyway, it’s done and Scope is serving the requirements on time – with some astonishing results.

      CCP automation in Scope

      The CCP has around 180 fields that businesses have to fill out in order for it to be completed. In practice, this creates a tremendous amount of workload for administrative employees, reducing margins for everyone concerned or in charge along the supply chain. Consequently, business will have further need of organized and digitalized processes, otherwise they will go down in work. This is when Scope comes in. We have automated the numerous steps to such an extend that users will only have to fill out 20 fields. 160 less manual entries of data speak their own language. In this case in happy Mexican Spanish.

      CFDI cancellation in Scope

      Due to the high dynamism in transport operations, the CFDI has to be cancelled and reissued with a certain frequency. This can happen due to several reasons such as change in the operation, transport unit, delivery address or any other element of the CCP. With the release of Scope 22.0 early this year, a functionality for CFDI cancellation was added to Scope to serve our Mexican customers in the event that things do not go as smoothly they should.

      Data security in Scope

      As a matter of fact, sensitive or confidential information may be contained in the CCP. Personal data of the carriers as well as information about each stop and the value of the goods included. In case of security breaches, this information could fall into the wrong hands, and cause a dangerous situation for the carriers. The architecture of Scope, however, avoids such eventualities which has been proven more than once and only recently once more: https://www.riege.com/news/red-alert-not-in-scope/ . With Scope you are not only on the right side of the track, but also on the safe side.

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      TMS implementation during COVID-19 https://www.riege.com/news/tms-implementation-during-covid-19/ Tue, 15 Mar 2022 09:45:00 +0100 Anastasia Kazantzis https://www.riege.com/news/tms-implementation-during-covid-19/ In 1987 Harry Kuipers started a transport company with only one truck. After taking over another transport company in 1994, Kuipers Logistics mainly focused on transporting goods to Southern Europe, in particular to Spain and Italy. Although they started off with a different transport management system, the new Operational Director, for Kuipers Air & Sea, Wouter Engbersen was convinced of the top functionalities in Scope and decided to leave the old software behind in 2019. Meanwhile, the transport industry had to face a lot of hardships due to the ongoing worldwide crisis, which didn’t make the implementation of a new TMS any easier. Riege Software was still able to equip Kuipers with the Digital Standard in intermodal transport management and Customs, enabling them to facilitate the complete logistics service package to their customers in the Netherlands.

      A no-nonsense transport company

      For more than 30 years, Kuipers has been known in the Netherlands as the specialist in road transport to and from Italy. The transport service not only includes road transport, but also air and sea freight. Based in the eastern part of the Netherlands, the family owned company is mostly working with middle-sized local companies, still not aiming for the big fish rather than offering best service and shipments rates. Scope is developed by Riege Software to support companies such as Kuipers in the successful delivery of their logistics processes.

      Transport management in an ongoing pandemic

      For a lot of forwarders, the need for digitization only became apparent because of an increased purchase rate, container shortage and reduced manpower due to distance rules throughout the past two years. The magnitude of the impact of COVID-19 on the global economy and shipment movements in the transport sector is slowly but steadily beginning to show. It precisely illustrates that the existing problems within the logistics industry were only amplified through the ongoing restrictions caused by the pandemic. Here’s where a reliable Transport Management System can help to set Kuipers apart from the competition. Modern logistics software, which is delivered through a secure cloud, not only allows a clear overview over bookings and more control over shipments in real time, but facilitates carriers' daily tasks through intelligent and intuitive application.

      Digitized processes, fast bookings and paperless shipment handling have never been more important than now. Although Kuipers Air & Sea Logistics owes their success to a stable, well-trained and motivated workforce as well as a flexible and modern fleet, by implementing Scope to their daily work routine, the Dutch transport and logistics specialist has been able to successfully handle Dutch Customs (AGS import and AGS export), manage their marine transports with the Ocean Module and track and book shipments via Scope Connect since going live in April 2020.

      Software as a Service – Remote, reliable, recommended

      Part of the Implementation process of a TMS were the internal trainings, where employees got a closer insight into the functionalities and the user interface. Due to the pandemic, half of the trainings for Kuipers’ employees have been remote, but Riege Software still managed to provide all the knowledge and significant information. Remote implementation indeed is possible. If you have the right tools and team. With clear guidelines and timings and good communication, the implementation process has overall been easy and fast.

      The right cargo at the right time

      The responsibilities in the transport industry are diverse; you have to plan ahead, control the whole process, react to all situations within a short period of time and inform all parties involved. Disruptions of any kind can hit employees and the company in sensitive places. Stressed employees can lead to a lack of focus and diligence, resulting in mistakes and suboptimal plans, which on the other hand can slow down the process and lead to dissatisfied customers. Intelligent software solutions for freight forwarding cannot eliminate all causes of disruptions, but they certainly can eliminate most of them. Scope not only enables faster and effective operations from quotation to delivery, it also improves the visibility, enhances the overall quality, and creates an increased productivity while reducing the overall costs. Therefore, our forwarding and customs software Scope is not just one logistics software among many. It is indeed the Digital Standard for digital logistics. By integrating Scope’s modules for Ocean freight and AGS Customs , Kuipers is now able to deliver the right cargo, at the right time, in the right place, in the right quantities and at the most optimal cost.

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      Experiencing logistics live https://www.riege.com/news/experiencing-logistics-live/ Wed, 02 Mar 2022 11:20:00 +0100 Anastasia Kazantzis https://www.riege.com/news/experiencing-logistics-live/ Networking is crucial for the logistics industry. It brings companies and stakeholders together, fosters dialogue and creates space for new ideas and solutions to existing challenges in the transport sector. Riege Software participated in the second edition of Expo Logística-Transporte, the leading event for the logistics sector in Mexico's Bajío region, from February 9 to 11, 2022, as one of the few SaaS companies. Some insights we gained at the fair:

      Creating synergies

      There were 37 exhibitors at the show this year, including many freight forwarders, a few software providers, road transportation companies and media exhibitors. The key exhibitors and visitors included French-Mexican Chamber of Foreign Trade, Todo Logistica & Comercio Exterior Magazine and the Mexico Industry Magazine.

      Mauricio Cárdenas Palacios, representative of the Queretaro State Government, opened the event and, in his opening speech, congratulated the organizing committee for bringing together freight companies, land carriers and air freight forwarders.

      The annual international trade fair offers more than just an opportunity to showcase the own product or service. With conferences and workshops on offer, it is the ideal place in Mexico's Bajío region to create synergies and forge strategic alliances.

      Visitors from all over the Bajío

      Around 3,000 visitors from the logistics sector attended the trade fair, mostly international logistics experts. The main objective of the event is to promote the development of the logistics and transportation industry in Mexico. The fair is a very important event for the Mexican transportation industry due to the increasing demand for cargo transportation in the airports of Querétaro and Silao, as well as the inner port of Guanajuato, which is considered the most dynamic and recognized dry port in Mexico and Latin America.

      Querétaro has seen significant growth in the transportation, shipping and warehousing industries in recent years. The export industry generated a total of 10,701 million USD in 2021, an increase of 30.8% compared to 2020. 


      Riege Software at the Expo

      For Riege Software, the Expo was an essential event to establish contacts, create brand awareness and present Scope, the Digital Standard for digital logistics. Many interested parties had the opportunity to meet the Mexican Riege team and take a closer look at Scope's top features. Our innovative booth, Scope as an integrated software solution and the hardworking Mexican team who shared all their experience and knowledge about Scope with the visitors, convinced not only the industry experts.

      About Expo Logística-Trasporte

      The Expo Logística-Transporte is an international trade fair in Querétaro, Mexico bringing together experts from the national and international logistics and transportation sectors to promote platforms for B2B business, with a focus on results, quality and excellence, thereby focusing on creating new business and employment opportunities.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of any size in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.


      Anastasia Kazantzis
      Head of Public Relations
      Riege Software
      kazantzis@riege.com

      ]]>
      Scope 22.0 – logistics software up to date https://www.riege.com/news/scope-22-0-logistics-software-up-to-date/ Fri, 04 Feb 2022 00:00:00 +0100 Kim Christensen https://www.riege.com/news/scope-22-0-logistics-software-up-to-date/ The first good news in '22 is Scope Release 22.0, with new features focused on freight forwarding, including Tracking, Air Freight, Ocean Freight and Finance. As always, we aimed for simplifying workflows to speed them up. In addition, there are enhancements in the electronic invoicing procedure of the Mexican Servicio de Administración Tributaria (SAT). Scope 22.0, that is logistics software as it should be – up to date.

      Tracking – Shipment Monitor

      To make tracking in Scope even easier and more convenient, the milestones of a marked shipment are visible in the homeview of all shipment modules, and tracking-related columns and filters are also available. To meet the ever-increasing demands for reliable, seamless tracking, we have redesigned the shipment monitor as a whole. Since it is not uncommon in practice that users prefer tracking directly at the shipment level, we have also incorporated some “visible” parts of the improvements into the shipment modules.

      Apply milestones instead of copying templates

      Instead of copying existing templates and adding new criteria for new shipments, users can now define the relevant shipment criteria in the milestones. This eliminates the need to create additional tracking templates.

      More shipment-related columns added

      We have added additional shipment-related columns for tables and previews in the shipment monitor. In order to maintain the highest level of clarity, users can optionally choose and add these columns.

      Tracking plan with preview in the preview. 

      The shipment monitor now has a preliminary viewing of the tracking plan of the selected shipment in the preview. This means that all current status information is visible at a glance and can be edited immediately if necessary.

      New system filter provides users with information about their daily tasks. 

      In the shipment monitor filter, users can now use the preset filter “My tasks for today”. After selecting the appropriate criteria, all shipments within their personal area of responsibility are displayed. Starting from the current date back to the past 365 days.

      Air Freight

      Dangerous Goods – Lithium Batteries

      The transport of lithium batteries and the associated hazards have become a major issue in the world of logistics. This is especially true for air freight, where the consequences of the notorious spontaneous combustion can be devastating. Because we place the highest value on the safety of a shipment in addition to reliability, speed and visibility, we have added two new Cargo IMP codes to the Dangerous Goods list for adequate labeling in Air Freight Export.

      EBI Lithium-ion batteries exempted according to section II of PI 965

      EBM Lithium metal batteries exempted under section II of PI 968

      For more information on lithium batteries and their transport in air cargo, see IATA's Lithium Battery Guidance.

      Ocean Freight

      Buyers Consol with its own editor

      For Ocean Freight Import we have created a new way to handle Buyers Consol shipments – the Import Superhouse FCL. The editor has the look and feel of the Single FCL editor, including document printing and transport order functions. However, in addition, the Superhouse FCL has a “Consolidation Tab” that allows users to consolidate Import House LCL shipments.

      International Sailing Schedules

      Users of the Ocean Carrier EDI interface now have free access to the global sailing lists of the most important carriers. Various filter options as well as a keyword search are available for the selection. With its selection, the corresponding ship including all data is transferred to the shipment.

      Air and Ocean Freight

      Until now, arrival notifications from Houses had to be printed out individually. That costs one thing above all: Time. Import Master now allows the printout of all arrival notifications for all Houses in one step.

      Enhancements

      In addition to the eye-catching top features, we have made thirty improvements in Scope 22.0 that may seem less spectacular at first glance, but which have a lot going for them. Users will quickly notice how much these “little things” help and benefit them in their day-to-day business.

      Bug fixes

      Nothing in the world is error-free. Not even us. And therefore not Scope either. Despite more than 20,000 automated runs and additional analog quality analyses by our experts, errors keep “slipping through our fingers”. Some we notice ourselves at some point, others are pointed out to us by our customers. We are not only grateful for this, we also appreciate it – and eliminate as many errors as possible in every version of Scope. In Scope 22.0, there are twelve.

      New feature for Mexico

      Mexico: SAT invoice cancellation

      The Mexican fiscal system requires the inclusion of the Servicio de Administración Tributaria (SAT) into the entire accounting system. This applies not only to invoicing, but also to invoice cancellation. What was previously a complicated process is now simpler and faster. The cancellation process in accordance with government requirements is now integrated into Scope.

      All top features, enhancements and bug fixes in Scope 22.0

      For a complete overview of all top features, see Top Features 22.0. Detailed information on new features, improvements and bug fixes can be found in the Release Notes 22.0.

      ]]>
      Harmonized System 2022 https://www.riege.com/news/harmonized-system-2022/ Tue, 18 Jan 2022 10:00:00 +0100 Anastasia Kazantzis https://www.riege.com/news/harmonized-system-2022/ As a systematically structured list of goods under customs control, the customs tariff of the Harmonized System forms a uniform nomenclature for commercial goods in cross-border trade. Anyone who deals with customs declarations has to deal with innovations and amendments to the nomenclature at regular intervals and may have to enter them into their own system for customs administration. In this article, we explain how the HS code number is composed, why it is of international importance, and what will change for customs brokers with the new edition of the Harmonized System in January 2022.

      What is the composition of the customs tariff?

      The customs tariff is an internationally valid nomenclature that categorizes goods under customs control into individual groups. The nomenclature follows a simple principle: starting with the most natural goods, which include all kinds of raw materials, and ending with synthetic products, all goods that are traded internationally are classified in the customs tariff and assigned a code number. The World Customs Organization (WCO) periodically publishes a new version of the Harmonized System, and the next amendment adds some new products.

      The nomenclature of the Harmonized System

      All goods that can appear as trade goods in cross-border traffic are listed in the nomenclature of the Harmonized System. Each product is assigned a specific number, the so-called code number. This code number is based on the six-digit Harmonized Code of the World Customs Organization (WCO). Depending on the importing country, the code number can be extended to up to eleven digits. The decisive factor here is databases such as TARIC (Tarif Intégré des Communautés Européennes, Customs Tariff Database of the European Union), which contains all measures relating to customs tariff classification as well as trade and agricultural policy EU legislation.

      What is the structure of the HS code number?

      The first six digits of the code number are defined by the Harmonized System, which is administered by the World Customs Organization (WCO). They form the basis of the code number. The Harmonized System defines the description and coding of the goods. The aim here is to create a uniform tariff basis for goods in international trade. The Combined Nomenclature (CN) of the European Community supplements the code of the Harmonized System with two additional digits, which make it possible to classify goods faster and better during import clearance. Customs agents in Germany, can easily obtain information on current customs tariffs via the EZT online application. The Electronic Customs Tariff (EZT) is based on TARIC data and contains all relevant information on the customs tariff (Harmonized System, Combined Nomenclature) as well as other customs regulations. Depending on the customs clearance system, the changes have to be entered manually, and the data adjusted step by step. In this case, it is a good idea to switch to a transport management system that is capable of automatically transferring changes and adjusting the data and customs rates accordingly.


      Use the customs module of our Scope transport management software for your import and export declarations and find the correct code number without much effort.


      The ninth and tenth digits of the code number are determined by TARIC. These two digits contain coded information on Community measures of the European Community, such as anti-dumping regulations, tariff suspensions or tariff quotas. The eleventh digit of the code number is country-specific and is used to encode VAT rates or national prohibitions and restrictions, especially in Germany.

      The table shows which components of the code number are defined by the different tariff systems:

      1001

      Item (HS, CN, EZT)

      1001 10

      Subheading (HS, CN, EZT)

      1001 10 00

      Sub-item (CN, EZT)

      1001 10 00 10

      TARIC - Code

      1001 10 00 10 1

      Code number (EZT) with national subdivision

      (Source: https://auskunft.ezt-online.de/ezto/GetDoc.do?pkg=pkg_dok_auslesen&prc=dok_frameset&p1=VBM_NV&p2=-&p0=26.10.2021)

      Additions to the Harmonized System

      The latest edition of the Harmonized System Nomenclature will be published in January 2022 and will mainly deal with the adaptation to current trends in international trade. Special attention will be paid to new product categories and health and safety characteristics. Customs agents should inform themselves about the innovations in the HS at an early stage and supplement their lists of goods in the appropriate places. The CCI offers correlation tables for this purpose, which clarify the changes. The most important changes in the 2022 edition are summarized here.

      Customs agents whose systems are not able to automatically adopt tariff updates can find out about the changes to the Harmonized System compared to the 2017 version in the so-called HS Tracker, which was made freely available by the World Trade Organization (WTO) in October 2021.

      Determining customs tariffs simply and securely with Scope

      Customers who already work with Scope do not need to worry about tariff changes and updating the nomenclature. Scope automatically adopts all changes and offers integrated interfaces to ATLAS, NCTS, AES and e-dec. Customs declarations including all relevant code numbers can be created via Scope and forwarded to the relevant authority. With the integrated customs module in Scope, forwarding companies of any size can exchange data with customs from any WMS/ERP. Using the full-text search or by entering the code number, goods can also be easily found under customs control for import and export and transferred to the transit procedure. Goods tariff numbers and descriptions are also automatically integrated into the declaration. If important documents for the declaration are still missing, a note appears in Scope. In addition, Scope offers a way to track the shipment and check the status of significant milestones with the complementary Connect web application.


      If you would like to learn more about the automatic updates in Scope, you can request a personal demo of our logistics software here.

      ]]>
      19 + 2 = 21? https://www.riege.com/news/the-riege-review-2021/ Thu, 30 Dec 2021 17:00:00 +0100 Riege Software https://www.riege.com/news/the-riege-review-2021/ The year '21 was dominated by two numbers. The 19 in COVID and the 2 in CO. At the beginning of the year we - and millions of other people - hoped that we would be able to both overcome the pandemic and reduce CO emissions with greater speed, we were taught otherwise. New virus variants and old arguments against faster-acting CO reduction measures brought us back down to earth. But that did not stop us from launching our own initiatives and taking our own measures. Because it is not in our nature to be passive in the face of need. The results – despite all the adverse circumstances – give us reason to rejoice. For Riege – and most of our customers – the year 2021 was positive in many respects. The figures speak for themselves.

      COVID-19 – the 4th wave broken internally

      Once again the pandemic claimed significantly more victims, and we must still treat each other considerately, even more considerately than before, take responsibility for ourselves and others. This includes strict internal compliance and even over-fulfillment of the prescribed measures to protect against infection with the constantly mutating Corona virus. Home office and thus as little on-site presence as possible have been part of this from the very beginning. Since November, proof of vaccination or having recovered together with a free rapid test before entering the offices, has been obligatory. Putting the well-being of the community above the well-being of the individual has saved us and our staff from the worst, namely the health consequences of the fourth wave of the pandemic.

      1.5 metres and 10 cocktails

      Of course, keeping the required distance inside the premises was a top priority. But that didn't stop us from getting closer on a human level. Whether in the Riege Family or in the Scope Community, we used every form of digital communication to stay in touch with each other and to even deepen contacts.

      A particularly successful example we would like to mention is the Virtual Cocktail Group. This meets online on Friday evenings for an informal get-together and thus more than complies with the physical distance rule. The participants from all areas of logistics were the source of inspiration for a collection of 10 new cocktail creations, which bear names with an affinity to the industry and have been published under the meaningful title “Cocktail Consol”.

      1 year of Human Responsibilities

      The achievements of our HR team deserve special mention, which is why we have given it the resonant second name Human Responsibilities. Everything that HR has additionally initiated and implemented this year has been more than sporting and deserves the distinction of being “for the good of the team”. Instead of the popular Riege summer parties and Christmas celebrations, team days were introduced, which allowed employees to get together in small groups – in compliance with all rules and regulations – and to further strengthen the team spirit.

      The home office concept, which was implemented in 2020 and requires 0% presence on site, has proven its worth. Online communication is working great – including conducting job interviews. Almost all job interviews have taken place 100% online and have led to successful new hires. The 100% home office concept has been enthusiastically accepted and the online onboarding of new team members has also worked very well. That's why we are already thinking about the office concept of the future: fewer permanently installed, more flexible workplaces with less space requirements and energy consumption. The office will become a place of encounter.

      To ensure the strategic development of our company, we have introduced the Agile Health Check. Employees can make constructive suggestions that are put into practice as best they can. We have also replaced the annual International Meeting at our headquarters in Germany with four virtual Quarterly International Meetings. This has created a platform for international cooperation and the internal exchange of thoughts and ideas even in times of pandemic. This concept will be continued in 2022. But we can hardly wait to come together again in the future, not only on a human level, but also as people.

      17 networks – 8 workgroups – 6 events

      Connecting people in the world of logistics is our core concern. Which is why we participate – locally and now more and more virtually – in a large number of initiatives and associations with the aim of supporting them in building networks. Riege is actively represented in 17 networks and in 8, mainly IATA workgroups. Particularly noteworthy in 2021 is our contribution to pushing the ONE Record initiative, where we have provided ample impetus for further development with numerous verbal contributions. Accordingly, Riege has become a spokesperson for digitization in logistics. Speeches by Riege were appreciated at the ACCF and the DVZ, as was our participation in the ONE Record Hackathon jury.

      Although conferences and events in 2021 were very limited, we were directly on site four times. With a stirring speech at the Air Cargo Conference in Frankfurt. With our “One System. One Record” promise at TransLogistica in Warsaw, at SCN Security in Barcelona and at Logistics World in Mexico City, where we were particularly successful, making contact with 71 potential new customers. Participating twice in the virtual GLN conferences also paid off. 20 new users in 2021, 30 more in 2022. A growing band of forwarding companies are making the switch from wherever to Scope, and this speaks for itself.

      From 100 to 107 in one step

      The largest community to which we belong and to which we have been committed since the company was founded is the large community of the international logistics industry. Although the global flow of goods continues to move despite Corona, our customers are also affected by the general market situation. They can still earn money, but they have to invest more time per shipment.

      The labour market is empty and with no chance of hiring new employees, all extra work has to be managed with existing staff. This is an obstacle to growth. That's why we are constantly working on automating processes using Scope and thus speeding up workflows. Scope is fast, but we always do everything we can to make it even faster and wherever possible avoid any additional work for the operators.

      A current example is Scope Connect, which we are continuing to develop with all our might. Scope Connect will be another milestone for our customers in making communication with importers and shippers faster and more efficient. The integration of self-service options will enable shippers to retrieve the information they need without having to interact with the forwarder’s operators. As a result, the forwarder’s staff can concentrate on the truly value-adding tasks such as customer loyalty, customer acquisition and accelerated order processing.

      Other functionalities and services that we have made available to our customers this year are the Scope Top Feature Panel and the Scope Status Page. This way, we have become even closer to them virtually. In addition, we have connected Scope to the new interface of the EU Commission for the RA/KC web service (Regulated Agents and Known Consignors). Now this data is retrieved directly from the database, which provides additional technical stability and security to act according to legal requirements.

      Knowing that supply chains – especially in and outside US ports – can come under severe pressure, we will be specifically expanding features for container tracking in the upcoming year.

      ONE Record aka 1R

      Talking about ONE Record is one thing. Advancing ONE Record is the other. Through our participation in the ONE Record workgroup, we have done substantial groundwork, but above all we have also taken the initiative ourselves. We developed a converter for the standardization of data in air freight and this has already proven itself in practice. All process participants can exchange their data via the converter using their own systems, each of which occupies a specific niche in the supply chain.

      The converter, which is based on the latest ontology 1.1, transfers XFWB data in 1R data structure. The open source model allows all participants to freely use it, modify and do more. Thus, the basis for the technical 1R infrastructure is created. To give the whole thing an appropriately attractive face, we are developing an appealing user interface in parallel and will also give the child its own name. We will see more in 2022. So very soon.

      CO₂ reduction in logistics – soon feasible with Scope

      Many of our customers set sustainability goals and want to reduce their CO footprint. Sustainability begins with the prevention of unnecessary transport routes and the determination of optimum routes. Forwarders who want to reduce their CO emissions therefore need to know how much of the climate-damaging gas their cargo movements currently emit. This is the only way to quantify how effective projects to reduce emissions are in the medium and long term.

      There are various methods for documenting current emissions and identifying potential savings. It is our goal to integrate appropriate tools into Scope, but we will not decide on our own which tools should be used. A survey on the CO issue and the translation, i.e. implementation or integration of a CO calculator in Scope, will show us the ideal route. The need is there, the demand even more so. And so we will act.

      One company – 124 people – 6 countries

      Corona has not left all our customers unscathed. As a result, we witnessed fewer message transmissions and more de-registered users. And of course the uncertain outlook due to the pandemic also impacted the willingness of some potential new customers to invest.

      Nevertheless, the increasing acceptance of Scope and the tireless efforts of our salespeople and branch managers – even on a virtual level – more than compensated for the shortcomings. Scope is now present in 50 countries worldwide, and the number of users has risen from 6,600 to 9,450 within this year. As it is our style not to generate growth on the backs and at the expense of our employees, we have strengthened our team in almost all countries and are now represented by 124 people in 6 countries.

      • Germany: A whopping 55 new customers were acquired, including a customer from the animal logistics sector. All of these came from our favourite target group, SMEs. This enabled us to further expand our leading position in this segment. 14 new employees, including 3 trainees and one temporary employee, ensure that the team is adequately strengthened and now has 96 employees. 2 more will be added at the beginning of 2022.
      • The Netherlands: The new offices in Bodegraven, strategically located halfway between Schiphol and Rotterdam, offer more space for more employees. And that's a good thing. 20 new customers have provided a growth spurt. In the Benelux region, Riege now serves over 170 clients with more than 2,000 users. To reinforce the 6 employees, one person has been added this year and another will start in January 2022.
      • Switzerland: In the meantime, 330 users have ensured an increase in turnover of 40% in 2021. A major contributor to this success has been the extensions and increasing automation of Swiss customs applications. Having demonstrated our competence in this area, the Swiss customs authorities appointed us to the committee for the future customs system PASSAR. We have taken this development into account with a new appointment and now serve the Swiss market with 6 people.
      • USA: Despite the adverse conditions such as the endless traffic jams in front of the US ports and infinitely high spot rates, the US team, which is still quite small, was able to win 5 new customers at the new location in Stevenson/Washington. With the addition of one new colleague, 3 colleagues are now looking after customers and new business in the USA.
      • Mexico: Contrary to all expectations, the second year of the pandemic was a year of growth. The team is now 9 employees and were able to gain a total of 15 new customers in 2021. The presence at the Logistics World fair in Mexico City has also paid off, especially when looking to the future, with 71 candidates lined up as potential new customers. The existing 8 employees, now strengthened to 9, can look positively into 2022.
      • Hong Kong: Due to global and local circumstances, the activities of our 3 employees in Hong Kong had to be limited to the support of existing customers. It remains to be seen what the future will bring. Our optimism is unbroken.

      No numbers – no limits

      It is a good old tradition in the Riege family to do good and not talk about it. For the Riege company, however, we are happy to make an exception. For example, the open communication of the commitment of our Dutch colleagues in Haiti has led to customers also getting involved. Even years after the great earthquake, the situation on the ground is unbearable for many people. By supporting the Stichting Naar School project, we were able to alleviate the hardship of at least some people together with customers and friends.

      A dramatic event that moved the world in 2021 was the political change in Afghanistan and the consequences for the people in the country, especially girls and women. A group of staff members launched a campaign almost overnight and donated part of the team's budget to an organization in Afghanistan that works on the ground for the interests of females affected. However much or little can be achieved, it is better than nothing. We remember: Riege focuses on the – individual – human being.

      70 years and 131 books

      The two most beautiful and impressive figures are of a more private nature. On 2021-03-26, company founder Johannes Riege celebrated his 70th birthday in good health and as a happy pensioner. He enjoys spending time with his wife Gabriele during joint holiday trips, as long as her unbroken commitment to the company allows it. He hits the odd golf ball every now and then. And he devotes himself passionately to his favourite subject: literature. As a man of numbers, he has naturally logged his consumption of books – from brilliant fiction to intriguing non-fiction. In 2021, he read 131 books so far. And the year is not over yet.

      ]]>
      IMPOST supplements declaration procedure via ATLAS https://www.riege.com/news/impost-supplements-declaration-procedure-via-atlas/ Tue, 21 Dec 2021 11:23:00 +0100 Anastasia Kazantzis https://www.riege.com/news/impost-supplements-declaration-procedure-via-atlas/ The starting signal for the ATLAS-IMPOST procedure was already given on 01.07.2021 with the resolution of the VAT digital package. It included the cancellation of the VAT exemption for the import of small consignments, which paved the way for the new customs declaration procedure. At the same time, changes in European Customs law came into force. As a result, from January 2022, even low-value goods must be declared to Customs, which was previously unusual, especially for e-commerce goods.

      ATLAS-IMPOST for low value import shipments

      ATLAS-IMPOST is expected to go live on January 15, 2022. The application is intended to register Customs declarations for "low-value shipments" up to a value limit of 150 euros. All goods with a value below this limit were exempt from VAT. The increasing growth rate of shipments within the e-commerce realm (mostly from online stores) and the resulting overload of the German Customs' Automated Tariff and Local Customs Clearance System (ATLAS) have made the introduction of an additional application indispensable. ATLAS-IMPOST is now intended to ensure efficient Customs and import VAT handling of low-value shipments, thereby permanently relieving the burden on imports via ATLAS.

      Most important facts about ATLAS-IMPOST

      • The VAT digital package came into force on July 1, 2021
      • ATLAS-IMPOST is expected to go live on January 15, 2022
      • Electronic Customs declarations will be required from now on, even for small goods
      • ATLAS-IMPOST regulates the import of small consignments with a value of up to 150 euros

      Technical requirements for ATLAS-IMPOST

      Unlike the previous ATLAS declaration procedure, the electronic transmission of information with IMPOST is realized via a web service. The familiar FTAM gateway is not to be used for this purpose. At the same time, the well-known BIN as electronic signature will be omitted in IMPOST. Therefore, other authentication features will be required. Anyone wishing to declare low-value goods for import via the IMPOST web application from January 15, 2022, must first apply to Customs for the so-called IOSS ID. The "Import One-Stop-Shop" identification number (IOSS) has become mandatory, especially for online retailers with warehouses or headquarters outside the EU, with the decision of the VAT digital package. To obtain an IOSS number, each company must register once with the relevant tax authority. In Germany, the Federal Central Tax Office (BZSt) is responsible for registration. More information on the technical implementation can be found on the Customs website.

      Scope for ATLAS-IMPOST registrations

      For Scope Customs customers, nothing changes in the ATLAS import procedure despite the digital VAT package. Thanks to the integrated ATLAS module, Customs declarations can be filed as a summary declaration using stored templates or as individual procedures. In addition, Scope checks whether any required documents are missing for declaration to Customs and automatically informs about changes in the customs declaration procedure related to the tariff number.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of any size in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact

      Anastasia Kazantzis
      Head of Public Relations
      kazantzis@riege.com

      ]]>
      Red alert? Not in Scope! https://www.riege.com/news/red-alert-not-in-scope/ Mon, 13 Dec 2021 11:02:00 +0100 Riege Software https://www.riege.com/news/red-alert-not-in-scope/ The media have reported in a dramatical manner, the German Federal Office for Information Security (BSI) has issued a level 4 warning: There are security vulnerabilities in the Java library log4j.

      The all-clear in advance:

      Scope does not use the affected library log4j. An update is not necessary.

      Regardless of this, the Riege security team immediately analysed the impact of the security vulnerability and initiated the necessary measures. We use the library in two internal backend systems, but already patched them on Saturday. Due to our network and security design, and as these internal systems do not process input from the internet, we believe a compromise at this point is unlikely.

      The Riege security team works quickly and intervenes when necessary.

      The wide-ranging emergency patches we applied in the night from Friday to Saturday served to close a gap in a Linux cryptography library (nss: Memory corruption in decodeECorDsaSignature with DSA signatures (and RSA-PSS) - CVE-2021-43527). This is also critical, but receives less attention – and is now closed.

      Check for the security of your own systems, too!

      We have done everything we could do. In addition, we would like to urge you to check your own systems for up-to-dateness and security. Useful hints on how to do this can be found here: reuters.com

      We will be watching closely and keep you informed.

      We continue to monitor the situation and expect timely updates from our suppliers, which we will install immediately. Impairments of Scope operations due to these updates are unlikely, but cannot be ruled out at this point in time. Of course, we will inform you about any measures and possible effects as soon as possible.

      We are always at your service. For sure!

      Your Riege Security Team

      ]]>
      Amendments to the Harmonized System in 2022 https://www.riege.com/news/amendments-to-the-harmonized-system-in-2022/ Tue, 07 Dec 2021 10:49:00 +0100 Anastasia Kazantzis https://www.riege.com/news/amendments-to-the-harmonized-system-in-2022/ Meerbusch, Germany – In January 2022, the World Customs Organization (WCO) will release the seventh edition of the Harmonized System Nomenclature. Customs administrations and regional economic communities will need to prepare to implement the changes, as the update to the 2017 version will include several important new features, particularly related to additional subheadings and new products. Users of the freight forwarding and Customs software Scope can already benefit from automated updates that eliminate the need for manual input.

      Automatic tariff code updates in Scope

      Customs administrations and regional economic communities have a huge task to ensure timely implementation of the 2022 update to the HS in their national Customs tariff or statistical nomenclatures. However, Scope customers shouldn’t worry about tariff code changes, since Scope is capable of updating all changes automatically. With regular free updates and direct connections to ATLAS, e-dec and AES, Scope enables freight forwarding companies all over the world to create declarations according to recent regulations. With an included quick text search, all goods can be found easily, even if they are moved across the nomenclature and provided with a new tariff code number by the WCO.

      Recent changes to the Harmonized System nomenclature

      The Harmonized System serves as a basis for Customs tariffs and for the compilation of international trade statistics. The 2022 version consists of 351 amendments sets covering a wide range of goods moved across borders. All articles listed within the nomenclature are categorized by certain characteristics and classified within different chapters, building the first six digits of a tariff number. The so-called Harmonized Code serves as a uniform classification of internationally traded goods.

      The new edition includes some major changes to the Harmonized System with special recognition of new product streams. One area which is currently at focus is the classification of multipurpose intermediate assemblies. Health and safety features, such as diagnostic tools for infectious diseases, will also be addressed in the changes. The following product groups will be added to the Harmonized System nomenclature in 2022:

      • Electrical and electronic waste, commonly referred to as e-waste
      • novel tobacco and nicotine based products
      • unmanned aerial vehicles (UAVs), commonly referred to as drones
      • smartphones will have their own subheading

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of any size in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact

      Anastasia Kazantzis
      Head of Public Relations
      kazantzis@riege.com

      ]]>
      Scope logistics software now with status page https://www.riege.com/news/scope-logistics-software-now-with-status-page/ Tue, 09 Nov 2021 09:30:00 +0100 Aaron Hernandez https://www.riege.com/news/scope-logistics-software-now-with-status-page/ Scope not only provides more transparency along the supply chain. From now on, Scope itself is transparent. Users can now check the availability of Scope at any time. At

      status.riege.com

      they receive information around the clock about the current status of Scope as well as supplementary modules and services:

      • Air freight
      • Ocean freight
      • Customs 
      • Communication 
      • Various integrations 

      By subscribing to updates, users will be always up to date.

      Availability check at a glance

      Whether and that everything is on the track is visible at first sight. Likewise, any degraded performance, even if it is outside our direct sphere of influence. The fact that we are nevertheless taking immediate action is also indicated on the status page. We do everything to make working with Scope as smooth as possible.

      Restricted availability is communicated in advance

      We mainly carry out necessary maintenance work outside normal working hours. Of course, users will be informed in advance. On the status page, they can follow the progress of the work and see when it will be completed. In this way, work processes can be scheduled for unrestricted availability in a timely manner.

      Even unnoticed disruptions are published

      Through our 24/7 monitoring, we detect disruptions and can intervene immediately. Often before users are affected by them. However, they can follow the initiated measures and their progress and see when the work is completed. With the good feeling that everything has been done to keep Scope and the logistics processes running.

      Seamless reporting ensures transparency for all

      Daily reporting ensures that users receive complete information about any changes. This way, every person who works with Scope has an overview of the respective status if necessary. Managers, accountants, sales staff, operators. Simply at status.riege.com

      More visibility, more transparency. A matter of course for us and Scope. For users, more security in their day-to-day business.

      ]]>
      Hazardous goods - what forwarders must bear in mind when handling dangerous goods https://www.riege.com/news/hazardous-goods-what-forwarders-must-bear-in-mind-when-handling-dangerous-goods/ Wed, 03 Nov 2021 10:38:00 +0100 Kim Christensen https://www.riege.com/news/hazardous-goods-what-forwarders-must-bear-in-mind-when-handling-dangerous-goods/ Two out of four crew members lost their lives when the tanker “MS Waldhof”, loaded with 2,378 tons of sulfuric acid, capsized on the Rhine in 2011. A number of unfortunate factors contributed to the ship's accident - the Rhine was in flood and flowing faster than usual, and the Waldhof bypassed a current bend with an unfavorable outer radius and was thus exposed to additional currents. The main cause of the accident, however, was the incorrect loading of the tanker - a full 631 tons over the permitted weight.

      In order to salvage the MV Waldhof, 900 tons of sulfuric acid had to be drained into the Rhine. Since this was done in a controlled manner, a fish kill was prevented. The situation would have been different if the tanker had been carrying oil, for example. The case shows how important strict regulations on the transport of hazardous goods (often referred to as “dangerous goods”) really are.

      Definition of Dangerous Goods

      The Transport of Dangerous Goods Act defines what exactly is meant by “dangerous goods” in §2:

      “Dangerous goods [...] are substances and objects which, due to their nature, properties or condition in connection with their transport, may pose dangers to public safety or order, in particular to the public, to important common property, to the life and health of people, and to animals and property.” (Translated by the editors)

      And it is precisely these dangers that must be minimized as good as possible. This is where regulations on the handling of hazardous goods come in. Which substances are considered dangerous goods and how they are to be classified is derived by the sender of the transported goods on the basis of classification characteristics.

      Dangerous goods classification according to UN numbers

      A United Nations (UN) committee of experts assigned UN numbers to transport goods that pose a hazard. The UN number (also called substance number) consists of four digits and can be assigned either to a specific substance or to a substance class:

      Dangerous goods classes, dangerous goods labels and GHS labels - this is how dangerous goods are marked

      Dangerous goods are divided into nine dangerous goods classes. These classes identify the main hazards that can emanate from a dangerous good. In addition, there are subclasses that describe the secondary hazards. Fortunately, these dangerous goods classes are standardized for all transport modes or routes - and are also independent of the transport route. Accordingly, dangerous goods must be marked with the same dangerous goods labels, regardless of whether they are transported by air or by truck.

      Here is an overview of the dangerous goods classes with the corresponding dangerous goods labels:

      If a dangerous good is also a hazardous substance (i.e., a substance that also poses a danger independently of the transport), there is also a white icon with a a red edge next to the dangerous goods symbol, which indicates the danger posed by the transported good. This labeling is known as GHS labeling (GHS = Globally Harmonized System of Classification and Labeling of Chemicals).

      For class 1 hazardous substances, the combination of the dangerous goods symbol and labeling could look like this:

      Dangerous goods transport tips

      Dangerous goods are transported all over the world - in Germany, by the way, the largest volume is transported by truck on roads. The number of regulations to be observed is correspondingly large. There are extensive national and international laws, guidelines and agreements for hazardous goods.

      The requirements regarding classification, packaging, labeling, technical equipment of means of transport when transporting dangerous goods are very precisely defined. Organizational measures, duties and responsibilities of the parties involved in the transport are also specified in the laws. The following regulations apply to the relevant transport routes:

      Mode of transport

      Defined by

      Road

      ADR (Agreement concerning the International Carriage of Dangerous Goods by Road)

      Sea

      IMDG-Code (International Maritim Dangerous Goods Code)

      Air

      IATA-DGR (International Air Transport Association - Dangerous Goods Regulation)

      Rail

      RID (Reglement internationale concernent le transport des merchandises dangereuses par chemin de fer) → European Agreement on the Transport of Dangerous Goods on Inland Waterways

      Inland waterways (EU)

      ADN (L‘Accord européen relatif au transport international des marchandises dangereuses par voies de navigation intérieures) → Europäisches Übereinkommen über die Beförderung gefährlicher Güter auf Binnenwasserstraßen

      Not every freight forwarder chooses to offer dangerous goods transportation or only transports certain hazardous materials. Overall, the service is worthwhile if large quantities of dangerous goods are transported frequently. For occasional orders, the training costs are too high.

      A freight forwarder acts as a carrier of the dangerous goods and must fulfill certain obligations. How exactly a dangerous good must be handled depends on the transport route and the UN number of the substance.

      However, forwarders must always observe the following steps when transporting dangerous goods, regardless of the transport route:

      #1 The correct labeling of the dangerous goods.

      Whenever a hazardous material is transported, it must be appropriately ...

      • packed,
      • labelled
      • and declared.

      Correct labeling is the responsibility of the shipper of the goods, not the forwarder:in. However, it is the latter's responsibility to ensure that documentation is in place as required and that it matches the markings. More on dangerous goods documentation in point #3.

      The UN number provides information on how to handle the dangerous goods. A table (or a tool such as Scope) provides forwarders with detailed instructions on how to handle each substance.

      #2 Employees must be trained to handle dangerous goods according to their role.

      Whether warehouse workers, pilots, or captains, anyone involved in the transport of hazardous materials must be properly trained. Instruction can be provided either by the dangerous goods officer, another expert or an external provider. TÜV and DEKRA, for example, offer training courses for those involved in the transport of dangerous goods.

      Authorized persons and other responsible persons (according to § 9 (2) StGb + § 14 (2) OWiG)

      Conducted by

      Dangerous goods officer, other expert person

      Verification

      Informal training certificate

      Repitition

      Not specified. Recommendation: annually (skippers and loading officers at least every 5 years)

      Training

      Internal or external training

      Persons involved in the transport of dangerous goods (according to chapter 1.3 ARD/RID section 8.2.3. ADR and chapter 1.3 IMDG Code) (only for land)

      Conducted by

      Dangerous goods officer, other expert person

      Verification

      Informal training certificate

      Repitition

      Not specified. Recommendation: annually

      Training

      Internal or external training


      Type, frequency, and training providers vary by mode of transportation. 

      #3 Check documents and pass on to drivers/captains and shippers 

      The following chart depicts the legal notice requirements when transporting hazardous materials. The “transport documents” that a carrier must provide again differ depending on the mode of transport.

      Here is a list of the required accompanying documents for dangerous goods transports:

      • Material Safety Data Sheets
      • ADR transport document
      • CMR waybill (the dangerous goods points must be entered here)
      • IMO declaration including IMDG code

      For air or sea transport, the Shipper's Declaration is required, which contains all important information on dangerous goods and must be handed over to the carrier by the freight forwarder. The Shipper's Declaration for Dangerous Goods, often referred to as the Shipper's Declaration for short, is an attachment to the air waybill (AWB) that must be completed when transporting dangerous goods by air or sea. The air waybill itself refers to the existence of a dangerous goods shippers declaration. The obligation to complete a Shipper's Declaration results from the Dangerous Goods Regulations (DGR) of IATA. Another document accompanying the air waybill is the Notification to Captain (NOTOC).

      The NOTOC is the most important document for the captain with regard to the transport of dangerous goods and contains, in addition to the dangerous goods classes and properties, decisive information on how dangerous goods must be transported (e.g., where the ventilation must be switched off so as not to supply the cargo hold with oxygen, where cooling is required, which substances must not be stored next to each other, etc.).

      In this article we list what to consider when shipping lithium-ion batteries and lithium-metal batteries.

      Every year a new complete set of IATA DGR Regulations is issued. In addition, regulations also change during the course of a calendar year. These changes are published in so-called Ammendments and can be found on the IATA website.

      Summary

      For forwarders, the challenge in handling dangerous goods is not so much about the correct labeling and packaging of the goods (as this is done by the shipper), but rather about the correct documentation and special care during transport as well as the appropriate training of all employees involved.

      Currently, most documents still have to be printed on paper in the old-fashioned way (e.g. the shippers declaration). However, the trend is towards digital systems that at least automate the documentation effort and directly create and print the correct documents. In the future, it is to be expected that documentation will also take place on a digital level.

      With our freight forwarding software Scope, you can easily record shipment data and create all necessary documents automatically. Scope also provides detailed information on the transport requirements of each dangerous good. Learn more about the Digital Standard in digital logistics here or simply contact us.

      ]]>
      A software nightmare https://www.riege.com/news/a-software-nightmare/ Fri, 29 Oct 2021 12:43:00 +0200 Carsten Strong https://www.riege.com/news/a-software-nightmare/ How often does it happen that you log in to your forwarding software and immediately turn into a pumpkin? Does this happen the night before Halloween or almost every day? Are you horrified by what you see and get? A desktop that’s an eyesore and upsetting your stomach? A bagful of features you don’t need but are always in the way, interrupting your workflow. You just want to scream.

      Horrified by the nonexistent

      But it’s still getting worse. Features you would like to see are spookily absent because they are still part of the imaginary realm.

      Like a built-in e-AWB. Like the ability to integrate third party systems and data bases of sanctions lists for denied party screening. Like flight and sailing schedules. Like a globally accessible booking and tracking tool such as Connect. Like, like, like. It’s unlikely you like your current software. You don’t have to. Wake up and banish your software nightmares with Scope.

      Delighted by the Digital Standard

      Scope is the opposite of an operator’s nightmare. It's easy to implement, easy to learn and easy to use, Scope is the Digital Standard for Forwarding, Handling and Customs. Scope brings enterprise class abilities to every logistician, from the smallest to the largest. Designed as a “One system. One Record” solution, Scope casts out the horror of duplicate data entry and terrifying numbers of system changes.

      Graced with beautiful form and function

      With its user-friendly desktop, Scope literally self-explains itself to every Forwarding and Customs pro. With clearly structured and intuitive entry fields, Scope enables faster and more efficient processing of shipments. With its integrated Shipment Monitor, a plethora of vital functions, and connectivity to every reasonable third party system, Scope overcomes the evil spirits of nightmare software. That’s what you’ve been dreaming of, right?

      So put an end to your nightmare. Check out Scope. No tricks. Just a treat.

      ]]>
      New invoice format in Switzerland replaces inpayment slips https://www.riege.com/news/new-invoice-format-in-switzerland-replaces-inpayment-slips/ Tue, 19 Oct 2021 10:53:00 +0200 Anastasia Kazantzis https://www.riege.com/news/new-invoice-format-in-switzerland-replaces-inpayment-slips/ Zurich, Switzerland - As part of the alignment with the European Union's uniform payment terms, the QR invoice has already been introduced in Switzerland in June 2020 as an alternative to the previous inpayment slips. Being a joint project of the Swiss SIX Group and other players in the Swiss financial center, the QR Invoice represents an important milestone in the modernization of payment transactions in Switzerland. The new invoice format is expected to gradually replace the current inpayment slips by September 30, 2022.

      Red and orange inpayment slip

      Inpayment slips have a very long tradition in Switzerland and are still very commonly used today to settle debts. The difference between the two slips is a reference number. This number can only be found on the orange inpayment slip and can be entered manually or electronically. The inpayment slip with a reference number is issued by the invoicing party and sent to a debtor as a printout together with the invoice or as a file.

      The red inpayment slip without a reference number, on the other hand, enables the payment or transfer of any amount to the own or a third party's account and was comparable to the German transfer or inpayment slip. Instead of a reference number, any text can be entered here as the purpose of payment.

      The new invoice with QR code is quite similar to the previous formats and consists of a part that summarizes the payment information and a receipt. The so-called Swiss QR code is located in the middle of the payment part and contains all the information that is also listed on the invoice in text form. By September 30th, 2022 the Swiss Postfinance plans to completely remove the current inpayment slips from the market and replace them with QR invoices, as these offer long-term usability through their broadened data capacity, especially in interchange with neighbouring European countries.

      Create and send QR invoices easily in Scope

      With Scope, Swiss customers can already create and manage invoices with QR codes. Scope transfers the payment data including the QR code straight onto the issued invoices. Electronic invoices in UBL E-Invoice format can then be sent automatically via e-mail. In addition, Scope enables different branches to send electronic invoices to each other. The outbound invoice of one branch is automatically generated as an inbound invoice of the other branch. As soon as invoices are exchanged with external systems, the data is forwarded in UBL e-Invoice format.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of any size in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact

      Anastasia Kazantzis
      Head of Public Relations
      kazantzis@riege.com

      ]]>
      The Digital Threat https://www.riege.com/news/the-digital-threat/ Tue, 05 Oct 2021 08:07:00 +0200 Anastasia Kazantzis https://www.riege.com/news/the-digital-threat/ Ransomware is a type of malware that encrypts a victim's data, making it unusable to them. In essence, it puts a lock on your data and wants ransom for the key. What makes these attacks so devastating and a threat to corporate groups is that the party attacked loses all access to their data, bringing their whole operation to a halt. As a provider of a cloud-based transport management system with customers worldwide relying on a stable database, Riege Software observes these developments with great interest. Continuously working on system improvements to protect our customers' data.

      Data access denied

      As ransomware attacks have increased, their focus is shifting from enterprises to Managed Service Providers (MSPs) and their customer networks. According to a report by bitkom (German Association for Information Technology, Telecommunications, and New Media) on business protection in the digital world, around three-quarters of commercial enterprises in Germany alone were affected by cybercrime attacks in 2019, with around 70% suffering economic damage as a result of data theft. The scam is both sophisticated and effective. Once the data is encrypted and there are no further backup copies, the companies cannot access their data until they have paid the ransom. The extent of the resulting economic damage is enormous.

      Recent attempts at extortion

      The latest ransomware attack on a U.S. IT and Security Management Solutions company in July 2021 hit dozens of MSPs with full force. According to the London-based news agency Thomson Reuters, “between 800 and 1,500 businesses around the world have been affected.” (https://www.reuters.com/technology/hackers-demand-70-million-liberate-data-held-by-companies-hit-mass-cyberattack-2021-07-05/)

      Because cyberattacks have increased significantly in recent years, the federal authorities of various states have taken it upon themselves to combat cybercrime. As part of a series of 60-day sprints, U.S. Department of Homeland Security Secretary Mayorkas outlined the importance of cybersecurity efforts on a national level facing the threat of Ransomware attacks on U.S.-based companies, also launching a new campaign called “#becybersmart” and building an internal task force with representatives from its Cybersecurity and Infrastructure Security Agency (CISA), the U.S. Secret Service, U.S. Coast Guard, as well as its policy, legal, public affairs, and Congressional experts. (https://www.dhs.gov/topic/cybersecurity)

      The federal Office for Information Security in Germany stated in their 2020 annual reports foreword on the State of IT Security in Germany, written by Horst Seehofer, the Federal Minister of the Interior, “Cyberattacks are becoming increasingly sophisticated. At the same time, businesses, government, and private citizens are now increasingly dependent on IT, which increases the potential scale of damage. The coronavirus pandemic has once again underlined the unequivocal importance of IT infrastructure that is both functional and secure. In all our digitalization activities, IT security must therefore be a focus that is actively considered and implemented from the outset.”

      How does Scope stay ahead of Ransomware attacks?

      The quick answer:

      • Scope's underlying, Linux-based architecture is less susceptible to virus attacks when compared to other platforms.
      • We implement comprehensive virus scanners and firewalls to reduce the risk of infection.
      • Regular data backups to multiple locations and formats make ransomware attacks toothless.

      Why these three components?

      While no system can rule out 100% the threat of a Ransomware attack, Scope's Linux-based infrastructure does appear to have an advantage. Ransomware typically targets desktop environments. But because Scope is confined by Linux's fine-grained user access controls and SELinux, it has technological benefits your typical desktop platforms cannot provide and raises the bar of difficulty for successful encryption attacks. Then we add another layer of security; we safeguard the Riege data centers. They are protected by an industry-standard security architecture, including virus scanners, firewalls, access control lists, partitioned network segments. We maintain a strict and timely schedule of applications patches and updates. There is a three-month patch cycle for regular updates, but we deploy essential security-related patches within three to five days. And as a final step, we back up your Scope data regularly, including replication to multiple data centers and storage on both disk and tape combined with our DR procedures.

      Creating another line of defense against encryption attacks

      The threat of ransomware is pervasive and should not be underestimated. It is vital that Software as a Service providers upgrade their internal security measures, enabling them to withstand these attacks. The protection of sensitive customer data is of paramount importance regarding the digital threat of malware. By holding multiple copies of your data on separate infrastructures, we give your company more options to retrieve its valuable digital information if attacked and hopefully neutralizing the need to pay a ransom.

      ]]>
      Transparent data exchange https://www.riege.com/news/transparent-data-exchange/ Thu, 30 Sep 2021 11:13:00 +0200 Anastasia Kazantzis https://www.riege.com/news/transparent-data-exchange/ Meerbusch, Germany – The logistics industry thrives on alliances, partnerships and initiatives that work together to find solutions and drive the slow pace of digitization in the transport industry. Riege Software and logistics.cloud have decided to work together and from now on jointly face the giant called unified data transfer.

      Data sharing made easy

      Similar to Riege, logistics.cloud offers its participants customized solutions as well as a system with high connectivity and resilient data. The company's vision is to seamlessly connect the numerous fragmented IT and data solutions in the logistics industry. And how could this be done better than through a lived partnership with like-minded people who not only share the same goal, but ideally also the same values?

      Riege has already formed alliances of this kind in the past, is actively involved in international committees, working groups and networks, and cooperates with institutions and academies to promote the industry and its continued growth. Therefore, Riege welcomes the partnership and looks forward to future projects with logistics.cloud by its side in building new Digital Standards in logistics.

      About logistics.cloud

      In 2018, logistics.cloud was born out of a joint project between large, Germany-based industrial companies and global logistics companies such as Schaeffler, Schenker, Siemens Healthineers and Lufthansa Cargo. As a globally active, neutral logistics platform, logistics.cloud automates cloud-based data exchange between all partners in a supply chain via just one connection. With its scalable solution, the company breaks through the fragmentation of global supply chains and provides more planning and visibility in multimodal transport chains. logistics.cloud offers its participants high connectivity, resilient and reliable data, individual solutions with numerous add-ons and a continuously growing partner network. The company's vision is to seamlessly connect the numerous fragmented IT and data solutions in logistics. logistics.cloud, based south of Munich on Lake Starnberg, also employs more than 20 people in Hamburg, Frankfurt and Berlin. Since its founding, more than two million shipments to more than 100 countries have already been transported via the platform.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of any size in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Kontakt

      Anastasia Kazantzis
      Head of Public Relations
      Riege Software
      kazantzis@riege.com

      ]]>
      Talk to Go: Application process and onboarding at Riege https://www.riege.com/news/talk-to-go-with-team-customer-care/ Wed, 29 Sep 2021 12:20:00 +0200 Anastasia Kazantzis https://www.riege.com/news/talk-to-go-with-team-customer-care/ The choice of employment today is influenced by many factors, which each job candidate individually defines for themselves, despite the general trends on the job market. Regardless of salary and actual working hours, the emphasis is on aspects such as flexibility in work schedules and training opportunities. Some employees value a family-like environment, others the ability to work independently and detached from hierarchical structures.

      Self-determination on behalf of the employee, fundamental flexibility on both sides and the provision of personal development are the most important criteria for joining a company. Long forgotten are the days when the manager was in charge and bossed the employees around. For good reason, too. Modern companies are looking for talents, not employees, live by agile team structures and motivate their employees to go above and beyond. It's a mindset that can only benefit both sides.

      In our Talk To Go interview series, we spoke with Eva Borucki and Dolores Ismail, two of the latest additions to the Riege family, about their journey from their initial application to onboarding, their first impression during the interview, and their experience at Riege so far.

      How did you hear about Riege?

      Eva: Through another employee. We are neighbors and walk our dogs together every day, and she kept telling me about the company and her work. How flexible the working hours are and how good the working atmosphere is at Riege. What really stood out was the family-like atmosphere and the fact that every voice is heard and that you are perceived as a human being. Therefore, I took the initiative and simply submitted my unsolicited application by e-mail. At Riege, the employees are not just a number; I noticed that very early on in the application process.

      Dolores: In my case, it was likewise another employee. Our children attend the same kindergarten, and we are both on the PTA, so we already knew each other personally. We also talked a lot about work and realized that there was a position coming up that would be perfect for me. The fact that the family members are responsible for different departments within the company creates the feeling that it's not all about profit, but about working together to ensure the company's success.

      During the interview, how were you met? What was your first impression?

      Eva: The first impression was quite special. During the first interview, Anna Riege and I simply went for a walk and talked about our expectations of each other. Anna met me with a lot of sympathy. I never felt the need to conform to a certain expectation. Her approach and communication were honest and very cordial. Anna also told me in our first conversation that Riege is a family business and that she and her siblings each run their own division.

      Dolores: I first met Anna and Dr. Tobias Riege virtually. We scheduled a video conference. After I submitted my application, Anna informed me about all the details and planning surrounding the new team in the very first conversation. I was very impressed by this transparency; I knew right away what to expect. The interview was very personal, human and at eye level, which made a very positive impression on me. The chemistry was also right from the start, there were no doubts on my part. I was particularly impressed that I was able to get to know the other team members during the application process.

      Why did you decide to work for Riege?

      Eva: With Anna, you could tell her honestly what was on your mind and what obstacles you saw. She immediately offered a solution and assured you that Riege would take the time and work with you to achieve your individual goals. As a Riege employee, you receive full support and acceptance of the skills you have acquired so far. The individual counts, qualifications can also be acquired retrospectively. From the very beginning, she met me at eye level. Another important factor in the decision in favor of or against a new team member is that the entire team speaks for the applicant and agrees with the decision. This human approach motivates you to rise above yourself. You are always picked up by your colleagues, and everyone is happy to take the time to answer questions or fill in gaps.

      Dolores: I was particularly impressed by the open nature and transparent communication. I always felt valued as a person. I felt welcome right from the start, as if I was part of the Riege family. Previously, I had only been employed in large companies, where the interaction was rather impersonal. My family situation was also very important to me. I tried to find a way to balance work and family, but this concern has been taken away from me right from the start. Anna was very supportive and assured me that we would find a solution together. I started part-time and was allowed to arrange my working hours freely. In addition, I can easily increase or reduce my working hours at any time. This solution works very well for me, and I'm glad that we found a way to reconcile both my interests and those of the company. Nevertheless, the fact that such attention is paid to the employee, especially when it comes to family issues, is extremely special and clearly sets Riege apart from other employers on the market.

      How did Riege support you during your orientation phase?

      Eva: Due to the current situation, it was a bit of a challenge to meet all the teams, as many are currently working from home. Nevertheless, we were introduced to all teams, and most of these meetings took place virtually in digital conferences. Straight out of the gate, one or the other offered me information about the industry and the product. Help was offered at any time and the corresponding contact persons were pointed out. So far, all colleagues have been very helpful. Due to the fact that our team was newly created, we can define our own scope of duties. The entire structure of the team and the responsibilities are just being created, which gives us a lot of freedom.

      Dolores: I can only confirm that. The colleagues are all very helpful and are very happy to share their knowledge and previous experience with us, which makes the familiarization phase much easier. With the support of the other teams, we have already taken a big step forward. We are given the freedom to develop and define our tasks ourselves. The structures are agile and free of hierarchies, which makes it much easier to approach colleagues, even if we don't work in the office next door but from home.

      Which benefits does Riege offer you as an employee?

      Eva: 30 vacation days per year, which can be planned freely, are already worth a lot. The leave times are only coordinated within the own team and are usually approved at any time. I am particularly interested in the many training opportunities. Again, Anna communicated very transparently that as an employee you are given a yearly budget for further training that is at your free disposal. It's nice to know that my employer supports me in developing my career interests.

      Dolores: One thing I really enjoy are the Team Days, where each year we can plan and go on excursions as a team, the costs of which are covered by Riege. It's a great way to get to know each other better and spend time with colleagues outside the office. It creates a sense of cohesion and humanity that is very important in my eyes. I'm also impressed by the equipment we've been given and the general conditions, such as working hours, days off, the option to work from home, and drinks and fruit that are freely available in the office at all times.

      Based on today's experience, would you join Riege again?

      A resounding “yes” from both.

      We also talked to Anna Riege, Head of People and Culture, about the job market situation, the search for talents and how recruiting has changed over the last few years.

      Anna: In general, the job market has changed fundamentally. The employer market has transformed into an applicant market in recent years. In order to target the "rare" talents, it is necessary to know the wishes and needs of the applicants. With our benefits, we address many talents and meet the prevailing trend:

      • Flat hierarchies in a very familiar/cooperative atmosphere
      • Free arrangement of working hours and flexible work time models to balance family and career
      • Home office option for everyone
      • High-end hardware
      • Regular training opportunities for all employees
      • Team days

      We are interested in a long-term collaboration, so in the interviews we rely primarily on being able to imagine a collaboration on a human level. Intrinsic motivation and curiosity are also important to us in talents, while technical qualifications can be acquired later on if necessary. The final decision in the application process is always made by the team, as only the team can decide whether the chemistry is right.

      ]]>
      Digital Standard meets global alliance https://www.riege.com/news/digital-standard-meets-global-alliance/ Wed, 22 Sep 2021 10:51:00 +0200 Anastasia Kazantzis https://www.riege.com/news/digital-standard-meets-global-alliance/ Riege Software actively participates in several networks and working groups which boost the industry and create new alliances. To further these important objectives, Riege has recently joined the Security Cargo Network in order to embrace mutual development and to enable future partnerships at an international level.

      A secure and solid platform

      The Security Cargo Network is a global alliance of independent freight forwarding companies and was founded in 2002 to create a secure and solid platform to engage in business relationships. Over 200 members worldwide trust the network's excellent choice of dedicated members, specifically chosen for their exceptional performance, customer service and high international network standards.

      The Security Cargo Network holds international meetings on a regular basis, and these create a safe space to foster collaborations and partnerships of trust with local freight forwarding companies. The next SCNers European Meetup will take place from September 24th to September 26th in Barcelona. With offices in the Netherlands, Switzerland, Hong Kong, Mexico, the US and Singapore, Riege Software is actively engaged in exchange with its local partners.

      Supporting business partners

      Connecting, building solid business partnerships, sharing ideas and strengthening the industry are all important to Riege Software. In pursuit of these objectives, Riege has joined numerous network groups and alliances over the years and has always been a trusted and valued member, continuously contributing to the development of the logistics market and supporting business partners in expanding their network and bringing new ideas to the market.

      Riege Software enables stakeholders in the demanding world of logistics to perform efficiently and master market requirements successfully by offering the transport management system "Scope" which presents an appealing desktop architecture and specifically designed modules for each mode of transport. Scope was created from the outset to deliver easier data exchange between freight forwarding companies around the globe and within the network.

      About Security Cargo Network

      Security Cargo Network (SCN) is a global alliance of independent international freight forwarders who have joined together to offer superior service to shippers for their cargo at both the origin and destination points. Over 200 dedicated members from 91 countries specifically chosen for their exceptional performance, customer service and network standards guarantee effective hands-on management and help build lasting relationships.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 as a privately owned and managed company, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of all sizes in 46 countries. The future of logistics is digital. Scope is the future of digital logistics

      Contact

      Anastasia Kazantzis
      Head of Public Relations
      kazantzis@riege.com

      ]]>
      The new world of data transfer https://www.riege.com/news/the-new-world-of-data-transfer/ Thu, 09 Sep 2021 14:45:00 +0200 Anastasia Kazantzis https://www.riege.com/news/the-new-world-of-data-transfer/ From September 10 to 12, IATA will host another Hackathon where developers and designers work together on innovative solutions for the air freight industry. Riege Software has developed an open-source tool for the ONE Record API that converts data from Cargo-XML into the ONE Record data standard.

      Developing solutions

      A Hackathon gives developers access to technologies, challenges the competitive spirit and combines the industry know-how of experts. Focused on optimizing current industry standards, participants in the IATA Hackathon from September 10 to 12 will immerse themselves in the developer environment, explore new applications and exchange exciting ideas. The solutions in the categories Track & Trace, Quote & Book, PayCargo and an Open Challenge will be presented to a jury of eight industry experts at the end of the event. Christian Riege, Managing Director of Riege Software, will support the participants of the IATA Hackathon as part of the jury again this year. The winners in the four categories will be awarded prize money and will have the opportunity to share their solutions with the industry.

      The long road to the Digital Standard

      The specific goal of the ONE Record Hackathon is the development of a platform for unrestricted data exchange between participants within the supply chain. Riege Software supports the ONE Record idea and hopes for a culture of collaboration within the industry by developing a freely accessible data transformation tool. IATA is already convinced of the cONEverter’s potential and would like to make it a permanent component of the ONE Record API in the future.

      Validate, convert, unify

      The cONEverter consists of a digital library that can be integrated into programs to transfer data from Cargo-XML to the “new world” of the ONE Record API. This library, in turn, will be made available as open source. The data can be interactively transferred to the new format.

      The open-source tool developed by Riege Software for the ONE Record API is also intended to create a basis for future projects and to stem the ongoing discussions about standardizing data in a system once and for all.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of any size in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact

      Anastasia Kazantzis
      Head of Public Relations
      kazantzis@riege.com

      ]]>
      Conference hosted by the Community https://www.riege.com/news/conference-hosted-by-the-community/ Tue, 24 Aug 2021 11:09:00 +0200 Anastasia Kazantzis https://www.riege.com/news/conference-hosted-by-the-community/ After a pandemic-related hiatus, the Air Cargo Community is hosting its 6th annual Air Cargo Conference in Frankfurt. On August 25th and 26th, academics and industry experts will provide insights into digital innovations and trends in air cargo handling during the on-site two-day event. On the second day, Christian Riege, Managing Director at Riege Software, will deliver a keynote speech addressing the necessity of cross-system cooperation between all parties involved in global logistics.

      The Community in Frankfurt

      The Frankfurt-based Air Cargo Community is a network of freight forwarders, airlines and service providers around Frankfurt Airport dedicated to promoting efficient handling processes with the aim of maintaining the airport’s leading position as a major air cargo hub in the future. The annual Air Cargo Conference brings together experts from the fields of transportation, software development and science, presenting exciting ideas on innovations in the logistics market and discussing future projects. This year’s conference is organized by Air Cargo Community Frankfurt, Frankfurt University of Applied Sciences, Fraunhofer IML, HAUS61 and Hessen Aviation.

      Building bridges

      On the second day of the event, Christian Riege will address in his keynote speech the need to build bridges between current systems and participants in logistics in order to transport air cargo more efficiently and economically.

      Riege Software will build an entirely different kind of bridge by sponsoring the lunch break on the second day of the event, which will, so to speak, offer a welcomed platform for personal exchange which has not been possible for a long time.

      Results instead of titles

      Dr. Tobias Riege, CEO of Riege Software, has been a member of the board of Air Cargo Community Frankfurt since 2018 and, upon taking office, had set himself the task of embracing the leap of faith and actively supporting the association’s interests and goals. The promised results were already delivered, and the challenge now is to face the new demands in transportation and to find common solutions for digital processes in air cargo handling. The Air Cargo Conference in the heart of the ‘Main Hub’ of air cargo in Germany at Frankfurt Airport offers an eminently suitable discussion platform for this.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of any size in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact

      Anastasia Kazantzis

      Head of Public Relations
      kazantzis@riege.com

      ]]>
      New Customs Declarations System is about to replace AGS in the Netherlands https://www.riege.com/news/new-customs-declarations-system-is-about-to-replace-ags-in-the-netherlands/ Mon, 09 Aug 2021 10:30:00 +0200 Anastasia Kazantzis https://www.riege.com/news/new-customs-declarations-system-is-about-to-replace-ags-in-the-netherlands/ The Dutch Customs Authority has started preparations for an important change in the declaration process for Customs procedures. In the future, Customs procedures in the Netherlands will be handled in a new system: The Customs Declarations Management System (DMS). The DMS shall replace the current AGS and G(S)PA declaration systems. Scope customers also need to prepare for the upcoming changes to the “registration in the Declarant’s administration“ (IIAA) procedure, which currently is not done digitally.

      DMS replaces AGS

      In order to support a seamless flow of shipments within the European Union, the Dutch Customs Authority has taken it upon itself to standardize their Customs procedures in accordance with the outlines the European Union Customs Code requests. DMS replaces the current AGS as well as the current procedures for periodic declarations (GPA/SPA) and existing procedures for placing goods in Customs warehouses. However, this change requires technology-driven processes that can handle the new, highly automated, real-time declarations. Riege Software has evaluated Customs' DMS 4.0 documentation, where available, and has already begun programming the new DMS 4.0 declaration screens and messages in Scope.

      An overview of the most important changes

      Most importantly, the data catalogues for declarations shall be added to the new system. Declarants currently using AGS will be required to submit declarations using DMS in the future, as required by the amended Annex B of the Union Customs Code. The processing of control statements will also change with the introduction of the new DMS. In AGS 3.1, Customsauthorities automatically adjusted the Customs declaration. In the future, these adjustments must be entered manually by the declaring party. The goods cannot be released until the revised declaration has been fully processed by the Customs Authority.

      Ultimately by January 1st 2023, IIAA authorization holders must submit additional declarations. Due to this change, the Automated Periodic Filing (GPA) will be discontinued. In the future, holders of IIAA authorizations will have to use the so-called Inventory Verification File to exchange the verification information previously contained in the GPA.

      Scope provides the solution for new Customs procedures

      Customers using Scope for Customs declarations need to be aware of these and other changes, as the migration to DMS for regular declarations is scheduled during first half of 2022, the deadline for GPA, “registration in the administration” procedure and Customs warehouse(PDE) is set to December 31, 2022. Riege Software is working diligently on the development of the entries and shipment data required to facilitate the change to the new declaration procedure for its customers in a timely fashion.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of any size in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.


      Contact

      Henk Boorsma
      Managing Director Riege Software Benelux
      henk.boorsma@riege.com
      +31 343 452 353

      Anastasia Kazantzis
      Head of Public Relations
      kazantzis@riege.com
      +49 2159 9148 315

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      OMEGAir considers Scope to be the right choice for the demanding logistics market https://www.riege.com/news/omegair-considers-scope-to-be-the-right-choice-for-the-demanding-logistics-market/ Wed, 14 Jul 2021 09:23:00 +0200 Anastasia Kazantzis https://www.riege.com/news/omegair-considers-scope-to-be-the-right-choice-for-the-demanding-logistics-market/ It has been three years since Hubert Jasiński, Business Owner and Board Member of OMEGAir Cargo OCG decided to implement Scope into his running business at the transport logistic conference. The cooperation has been full of trust, perfectly running system operations and a lot of quality talks ever since.

      Creating business relations full of trust

      A transport management software grows with a company and aims to match the customer’s needs as well as the industry requirements. Designed to empower freight forwarders and manufacturers to easily manage and track their entire business cycle, Scope is the leading freight forwarding software for borderless cross-system collaboration and network building. Hubert Jasiński says, “Our first impression of Scope is that repetitive shipments are very easy to cope with, as you just copy the data and proceed. Connectivity with airlines and sea carriers is very fluent. Also, the Connect module, Airline and Sea Carrier Messaging and email automation is very useful and helpful. These are the most important features of the software for us. In general I can stat that Scope is very much user-friendly.”

      Ongoing interest in new developments

      Following their philosophy of delivered expectations OMEGAir has reached a new record in shipment numbers and in general turnover in 2020 and is still interested in new developments within Scope to be able to meet customer and business partner expectations in the future. Andreas Rohde, International Business Development Manager at Riege Software and one of the first people to show the capabilities of Scope to the Polish customer says,

      Overcoming obstacles in logistics

      Although 2021 has been a rough year for the transport industry due to a lack of containers, unstable prices and huge delays on both rail and sea freights, OMEGAir has still managed to keep up their natural virtue of speed and became the Alpha in Eastern Europe by integrating the Scope modules for Air Freight, Sea Freight and the complementary web application Connect.

      ]]>
      Experts explain export https://www.riege.com/news/experts-explain-export/ Tue, 22 Jun 2021 10:30:00 +0200 Anastasia Kazantzis https://www.riege.com/news/experts-explain-export/ Meerbusch, Germany – The Association of Chambers of Industry and Commerce is organizing the tenth annual IHK Export Forum. Riege Software supports the IHK as a sponsor and will provide information in the forum of exhibitors about the current customs standards of the European Union and which parts of the Multi-Annual Strategic Plan (MASP) have already been implemented.

      Expert knowledge and exchange of ideas

      The Chamber of Commerce’s online event will take place on June 30, 2021 and will bring together customs authorities, foreign chambers of commerce and experts from industry and logistics to exchange information and expertise, expand networks and encourage discussions between representatives of the foreign trade industry and customs authorities.

      Especially in times of a pandemic and with an increasing number of import declarations for border crossings within the European Union, a foreign trade event like the IHK Export Forum is of enormous importance. This year, the IHK is once again uniting speakers from the industry and logistics sectors and creating a digital environment in which stakeholders can exchange information on the latest developments in customs, foreign trade, taxes and logistics.

      Riege Software in the forum of exhibitors

      Riege Software is not only a sponsor this year, but also presents Dirk Heidenfelder, Product Manager Customs, a premium exhibitor and expert in customs procedures. Alongside other experts for import and export, the customs expert will speak about current customs standards within the European Union as well as the European Commission’s Multi-Annual Strategic Plan (MASP) and address the question of where the journey of digital customs standards is headed.

      Customs without borders

      Scope, the Digital Standard for Freight Forwarding and Customs, is already designed as a transport management software for cross-system cooperation and professional customs processing even beyond the borders of the European Union. The ATLAS customs modules in Scope allow seamless full-service data exchange directly from shipment creation or from any WMS/ERP. With automated customs processing in a single system, Scope enables simple and fast import and export declarations without unnecessary multiple entries, with full status control and access to all relevant item information.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of any size in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact Information

      Anastasia Kazantzis
      Head of Public Relations
      Riege Software
      kazantzis@riege.com

      Dirk Heidenfelder
      Product Manager Customs
      Riege Software
      heidenfelder@riege.com

      ]]>
      Air Cargo talks Digital https://www.riege.com/news/air-cargo-talks-digital/ Thu, 17 Jun 2021 14:03:00 +0200 Anastasia Kazantzis https://www.riege.com/news/air-cargo-talks-digital/ Geneva, Switzerland – The air transport industry is still dealing with the impact of the Covid-19 pandemic and thus managed to maintain its leading position in the supply chain. The IATA 2021 Digital Cargo Webinars, starting from June 22nd to July 13th in 2021 are mainly focused on digitalization in the air cargo industry, in order to arouse the stakeholders’ interest in fully embracing the transformation towards a more digital future. Riege Software is among the main sponsors of the digital event while Christian Riege, SVP Software Development will be one of IATA’s distinguished keynote speakers in the exclusive session.

      Air Cargo has a voice

      Among other speakers with a leading and transformative role in digitalization, like Dorothea von Boxberg, Chief Executive Officer Lufthansa Cargo and Lionel van der Walt, Global Chief Commercial Officer (CCO) at Pay Cargo, Christian Riege will present his thoughts on how the air cargo industry turned out to be the winning horse throughout the pandemic, the digital role model of passenger transportation and how it can be transferred onto cargo and furthermore point out how collaborations and international alliances can drive the industry towards a more digital future.

      New projects ahead

      Throughout the digital event IATA is introducing two new important milestones in the digitalization process: The Digital Cargo Working Group, which was created in 2021 to promote the ONE Record initiative and its idea of a unified data sharing standard to the air cargo world and the Air Cargo Digital Maturity Index, which will offer an annual survey of the state of digitalization in the industry, followed by a panel discussion on how to define and adopt new industry standards.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of any size in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.

      For more information on the event, visit: Digital Cargo Webinars

      Contact Information

      Anastasia Kazantzis
      Head of Public Relations
      Riege Software
      kazantzis@riege.com

      ]]>
      Avi Air welcomes Scope as the new Digital Standard in fresh cargo forwarding https://www.riege.com/news/avi-air-welcomes-scope-as-the-new-digital-standard-in-fresh-cargo-forwarding/ Tue, 15 Jun 2021 10:30:00 +0200 Anastasia Kazantzis https://www.riege.com/news/avi-air-welcomes-scope-as-the-new-digital-standard-in-fresh-cargo-forwarding/ Avi Air was founded over 25 years ago by Roland Branderhorst after a conversation with leading exporters and importers, all of whom were in search of a company providing expertise in freight forwarding. Specialized in transporting fresh cargo from Amsterdam and Oslo, Avi Air offers over 300 tons of cooled space in the conditioned warehouse at Schiphol and transparent air freight solutions for fresh commodities, like flowers, vegetables or seafood. By incorporating Scope into their daily business routine, Avi Air expanded from a smaller niche forwarder operating out of Amsterdam to a leading fresh cargo forwarder and an important supporter of the digital future in logistics.

      Fresh cargo transported with care

      Transporting fresh cargo goes along with a lot of rules and regulations, especially when it comes to carrying seafood. The temperature must be held at a certain level at all times. The same applies to the level of moisture throughout the shipping process. Fresh cargo, like tomatoes, fish and tulips is usually brought in multiple trucks from different directions into one warehouse and needs to be divided into multiple air carriers to be transported all over the world or directly to a market somewhere in Europe. To guarantee fresh quality, speed and a constant temperature level are crucial. Avi Air has therefore placed a device between the unloading doors which reads the temperature of each shipment that passes by within a 10 meter range to ensure constant temperature measurement. By using Scope’s comprehensive single entry data system, Avi Air can now process bookings faster and profit from the unrestricted collaboration between participants in the supply chain, regardless of the system they use.

      One System to manage the whole process

      The air freight module in Scope enables Avi Air to process shipment data faster and more effective and communicate directly with airlines, customers and external databases using only one platform to ensure fresh quality on time. The shipment monitor in Scope makes the current status of all shipments recorded visible. Furthermore Scope displays the last events and upcoming milestones, giving detailed information about the whereabouts of the fresh load via the web application Connect. Bookings can be created electronically and transmitted directly or via email with attached PDF. The search for flights over an integrated flight schedule within air freight shipments is easy and accessible at all times.

      The time for digital solutions has come

      With a yearly fresh cargo turnover of roughly 20 million kilos and more than 20 years of experience in freight forwarding, Avi Air endorses the digital future of logistics. Stepping away from old-fashioned freight forwarding modules into the digital future, preferably with a few strong business partners, like Riege Software, Avi Air is on their way to take the next step to enable growth by using only one system: Scope.

      Sharing the same values

      Sharing knowledge and information, building solid business relationships, creating resources and money to invest in the cool-chain and facilitating growth, this is what Avi Air is looking forward to in the future. Like Riege Software, Avi Air likes to work with people who are sharing the same values and the same business approach. Therefore choosing Riege as one of their business partners manifests one important step towards making a difference in the freight forwarding industry. Avi Air is facing the future with optimism and interest, willing to find solutions and combine expertise and therefore chose a transparent Transport Management System like Scope, the forerunner in digital logistics.

      ]]>
      Pedaling for environmental protection https://www.riege.com/news/pedaling-for-environmental-protection/ Mon, 07 Jun 2021 11:02:00 +0200 Anastasia Kazantzis https://www.riege.com/news/pedaling-for-environmental-protection/ Environmental awareness and sustainability gain more and more importance in the digital world. Riege Software has defined sustainability as one of its corporate values and offers its employees bicycle leasing as an alternative to a company car.

      The JobRad® is a company bike from the JobRad GmbH in Freiburg. Riege Software employees can easily select the bicycle of their choice at a bicycle dealer and lease it through their employer. The bike may be used for commuting to and from work, but also in everyday life, for leisure or for sporting activities by all members of the household. Any type of bicycle or e-bike is suitable as a company bike and represents an environmentally friendly and practical alternative to a car.

      Anna Riege, Head of People and Culture introduced the carbon-neutral transport solution to the company in October last year and is convinced of its benefits:

      Sustainability is close to Riege's heart. The software company offers its employees flexible working time models in home office as an additional approach to reducing their environmental footprint and balancing family and career. The feedback from employees was positive across the board. Kim Christensen, Communications Manager and SCRUM Master at Riege Software, is one of the employees who have taken advantage of this transportation option from the very beginning and says the following about the JobRad:

      To encourage employees to use natural resources more sustainably, the company also created an in-house guide that provides helpful tips for reducing water consumption in the office and at home.

      If you would like to join the Riege family and benefit from the many advantages of being an employee, check out our current job openings or send your unsolicited application to jobs@riege.com.

      For those who are interested in accompanying Kim and Muffin on their e-bike or walking tours, check out the great pictures and stories here: @chihuahua_rennsemmel

      ]]>
      TeleScope: Interview with Herman Teering from DGOffice on digitalization in logistics https://www.riege.com/news/telescope-interview-with-herman-teering-from-dgoffice-on-digitalization-in-logistics/ Wed, 26 May 2021 10:00:00 +0200 Anastasia Kazantzis https://www.riege.com/news/telescope-interview-with-herman-teering-from-dgoffice-on-digitalization-in-logistics/ The future of logistics is digital. Freight forwarding companies ask for reliable solutions to speed up messaging, data transfer and for a guaranteed smooth processing of data. Software providers are emphatically working on digital solutions to cover every aspect of the supply chain. We talked to Herman Teering, Managing Director at DGOffice about changes in the industry, recent EU-level projects and the company’s approach towards digitalization in logistics.

      Digitalization has become an important factor in logistics nowadays, what has changed over the past years in terms of dangerous goods handling?

      “Well, change is definitely happening but very slow. If we're looking at air cargo forwarding, the process of digitalization goes a little further back but in general it's slow and more business driven. It started with inter-company exchange of data, where the companies basically digitized everything, from the moment that you book a shipment until it arrives and that's where you now have a full visibility of the chain of where your packages are or what is happening to it. If you compare it with other modes of transport, the change is visible. If you're looking at the business models like dangerous goods handling, it's still largely paper driven. There are a few initiatives to change that. DG Office of course is part of that change developing processes and standards for data exchange to help our customers move forward and where necessary we adapt to what is pushed into the market from authorities or from other business organizations. Our customers are located all over the world, we handle all modes of transport on a global way, so we try to bring that together and always think not just of a single mode of transport, we always think multimode.”

      Are there any interesting current projects on digitalization of freight forwarding in the EU DGOffice participates in?

      “Recently there have been some changes in airline messaging. Most companies transferred from the old Cargo-IMP towards Cargo XML and now with the One Record initiative, I also see that a lot of governments, especially the German government, are interested into getting forward in terms of digitalization. One of the most recent initiatives released on EU level is the electronic freight transport information (e-FTI), a standardized format everybody around the globe can use, which makes it a lot easier to process data. Those standards are more or less developed and discussed on a higher level and I think at the end when the e-FTI, a standardized way of sharing information is implemented, it will hopefully help speed up things. I hope that one day these will also apply for the international trade lanes and not just focus on road transport or inland waterways within Europe but also take care of the more international standards like sea freight and air freight. It would be great if we come up with a common standard that is accepted all over or accepted between the member states within the European Union at least. Talking about Airfreight, the only thing which has not been digitalized in the whole shipment declaration documentation process is the Notification To Captain (NOTOC). Right now it is an NOTOC Message (NTM) that is sent from the airport handling agent manually and is meant to get the NOTOC data into a format that can be loaded onto an aircraft computer, but it's not even close to a digital format yet. In the end what you're doing with a NOTOC is simply manifesting the data that is delivered from earlier partners and grouped together for the flight. One important factor in this transformation towards a more digital approach is the acceptance process. The Dangerous Goods Declaration, of which the NOTOC is just one simple part, is still a legal document that needs to be supplied in case of an incident. If only a few participants throughout the supply chain accept the digital format, you are simply not able to have the full process in place. We need to have investments, systems need to be replaced or updated. At that point what we can do as IT-companies is to establish functioning systems for our customers and help them move forward and push the transformation to a digital age.”

      Which digital standards do handling companies or airlines expect from you as a software provider for dangerous goods handling?

      “We did a market survey by the end of last year. We talked with our customers and asked them questions, like, what are you doing with digitalization? What are your expectations? Where do you think you're going, and what would you like from us? Well, where they think they were going is indeed an increase in the use of digital formats, a digital shifting from traditional paper document exchange to electronic data. In the end it's a difficult process and cost is always an issue. We try to develop and offer solutions to customers integrated into the system and lower the amount of effort that needs to be put in on the customer side to make it work. The most important part is to prove that the solutions work. Another important part is acceptance. We still see, if we speak about Europe, differences within the member states implementing new technologies or document formats. What we can do as a company, is make sure that we offer solutions to the customers by supplying the tools and adapting to whichever standard is required. I think from an automation point of view that's what we are good at and the same applies to Riege Software. We’re good at supplying tools to our customers and make sure that they can do their business. We comply that we have the tools ready for them to use whenever they need them.”

      DGOffice is part of the Dangerous Goods Transport Information Network Association, which aims at fostering more efficient exchange of electronic information in transport and logistics. Can you give us some insight into the latest achievements?

      “The Dangerous Goods Transport Information Network Association (DGTINA) is a group of experts, whom are currently working on the digitalization of the dangerous goods transport by road (ADR) inland waterways (ADN) and rail (RID). The working group establishes a standard in Europe that makes electronic shipment information instantly available for authorized public bodies. For example for emergency responders when an incident happens or authorities who need the information for an inspection. Included in this group are participants, who are working for governmental consultancy companies and who are part of the DTLF (Digital Transport & Logistics Forum), which is triggered by the European Commission. Right now the forum is focusing on the eFTI (electronic freight transport information), a regulation adapted by the EU in June 2020. Interested parties can start building applications and in June 2024 we hopefully will have the first set of electronic freight transport information, which is another important step towards the digital future in logistics.”

      There has been a noticeable transformation towards the use of clean and renewable energy in the transport industry, how is this trend affecting your company approach?

      “Climate change and the use of clean energy is gaining more awareness in the transport industry. One of the things that can help to reduce the footprint, is to reduce the amount of paper that is used throughout a shipping process. But also speeding up and getting information sooner and more complete by digitizing the data exchange can help to reduce a company’s footprint. Reliable Software Solutions for freight forwarding companies play an important role in the whole digitalization process as we support our customers with the necessary systems and tools to step into the future of logistics.”

      Contact Information

      Herman Teering
      Managing Director
      DGOffice B.V.
      h.teering@dgoffice.net

      Anastasia Kazantzis
      Head of Public Relations
      Riege Software
      kazantzis@riege.com

      ]]>
      Before picking new forwarding software always talk onboarding https://www.riege.com/news/before-picking-new-forwarding-software-always-talk-onboarding/ Mon, 17 May 2021 16:38:00 +0200 Riege Software https://www.riege.com/news/before-picking-new-forwarding-software-always-talk-onboarding/ Freight forwarding software is a tool with many facets to it. Do you get all the guidance and support for feasible configuration, and is your team getting all the instructions they need to use it efficiently? Are your contacts members of the vendor’s staff or contracted external service providers?

      We understand that freight does not stop, shipments need to move rapidly, and minimizing your downtime and getting you onboarded smoothly is key. To help ensure your adoption of Scope is quick and easy, we devise tailored onboarding plans and put together a collection of materials and have all the support you need to help you with learning Scope.

      Our onboarding process, conducted by our own inhouse teams, is designed to meet the needs of our customers. It enables us to provide world-class service by helping you understanding your software needs first and then implementing solutions to meet and exceed your customer's expectations.

      Efficient freight forwarding starts with successful onboarding

      We want to make sure that your system does exactly what we promised it will do. We will appoint a project manager to you that will be available to answer all of your questions during the course of onboarding. The project manager will be responsible for the system configuration, scheduling the instructions and setting a go-live date with you. Their goal is to guide you through the process and develop a custom plan that meets your team's needs.

      After an introduction kick-off meeting, the onboarding starts. As you progress through the onboarding process, different members of our team will help guide you through the phases. From new system setup requirements and configurations to fully onboarded and then after that.

      As a diligent freight forwarder you want to leverage your software’s capabilities to the max

      The first step is the system configuration phase. The project manager will go through all the setup features and review them with you and answer all questions and concerns. By the end of this phase, you should have a very good idea of what the system can and can't do, what you need and don’t need, while at the same time we will have a detailed understanding of how you want to use Scope. This includes next to the technical and general Scope setup specific requirements such as accounting and billing, mandatory interfaces, and will find its peak with the go-live planning and date. The project manager will put together a schedule with you and set your go-live date. It's crucial that the system instruction is close to the go-live date to get the most out of it.

      Instruction is the key to master all facets of your freight forwarding software

      Once you and the project manager have agreed upon all the system customizations needed and you sign off on your system, phase two is to develop and implement an instruction plan.

      Our philosophy towards instruction is that we instruct the instructors. We like to instruct smaller groups that ideally include managers or supervisors. As this group is the ones that are expected to solve the day-to-day operational problems, and they are also the ones that have the authority to implement the changes Scope can offer to improve your workflows. Their feedback often cuts straight to the needs of their teams and will allow us to show exactly where the big payoffs are in Scope for the whole department.

      Though we do our very best to catch them all in the configuration phase, it is not uncommon to find additional system setup needs that may prove to be required to meet a specific operational process of a team. Because we are working with the instruction material, we still can make changes to the system without holding up live any shipments but it can postpone the go-live date.

      Going live with your new freight forwarding software

      This starts on an agreed-upon day and is generally defined as a new shipment gets entered into Scope. Our expectation is that on the first day 80% of shipments can be entered without issue. For the 20% shipment that needs more attention or the ones that fell out of the norm and outside the scope of instruction. We have our customer service team member ready to jump in for those and any issues are quickly resolved.

      By the end of the first week, your team should be fluent in Scope and processing most if not all their shipments with ease. However, during the second week, we do keep our customer team available for the odd one-off that might need more attention.

      Our experience is that if the first 2 phases are done well the onboarding is smooth. Any issue we find at this point are questions about how to customize specific items to allow for better service to the forwarders customers.

      We like to do a follow up a few weeks later to make sure everything this is as it should be and if so that concludes the onboarding. Your Riege contacts will be available ever after though.

      ]]>
      Trade in Singapore - an overview https://www.riege.com/news/trade-in-singapore-an-overview/ Tue, 11 May 2021 10:31:00 +0200 Riege Software https://www.riege.com/news/trade-in-singapore-an-overview/ A piece of land inhabited by only 20 fishing families in the 19th century rose to become one of the most important trading centers in the world by the 21st century. The success story of Singapore is known worldwide and is considered a role model for many other Asian countries. Singapore is the smallest state in Southeast Asia and at the same time the one with the greatest prosperity. Despite its small area and small population (Singapore has about as many inhabitants as Berlin and Hamburg combined), it has an enormous importance for the global economy - not least thanks to its favorable geographic water location between China, the entire Pacific region and Europe.

      We take a closer look at business and trade in Singapore: how the state has developed, what the future might look like, and why companies can benefit from Singapore as a trading center.

      Singapore’s economic development as a global trade and financial center.

      Singapore’s small territory is built up almost entirely, leaving little room for agriculture, manufacturing and the extraction of natural resources. This circumstance forced Singapore early on to establish favorable economic relations with its neighboring countries and to seek economic niches in which it did not have to compete with countries such as Malaysia or China.

      After its independence, Singapore developed rapidly into an industrial state. The per capita gross domestic product rose from $400 in 1965 to $12,000 in 1990 and around $65,000 in 2019 - making it around 25% higher than in Germany.

      The economic growth became possible thanks to a mixture of a free market economy, which made Singapore an ideal trading partner and investment location, and social programs to combat the housing shortage and provide good health care, which gave the population a sense of security.

      “I don’t think any other economy, even among the other Asian tiger economies, has been able to achieve such a good statistical record of rapid growth, full employment and very good social indicators (life expectancy, education, housing, etc.) in its first 20 years,” says Linda Lim, an economist at the University of Michigan.

      Singapore’s Trade Balance

      A trade balance compares an economy’s imports and exports of goods, providing information about its relative economic strength. And Singapore recorded a trade surplus of around EURO 3.5 billion in January 2021 (source: Trading Economics). This puts Singapore in 16th place among the countries with the largest trade surplus in the world. China, by the way, is in first place, followed by Germany.

      But what does Singapore export when it hardly has any natural resources? The most important export goods include refined raw materials and technology goods such as machinery, electrical appliances, pharmaceutical products and other chemicals, as well as refined petroleum products.

      Singapore as a hub for goods and a pioneer in sustainability

      In addition to exporting its own goods, Singapore’s port and airport are one of the busiest hubs in the world. Bilateral trade in goods amounts to 53 billion euros annually for goods and 51 billion euros for services. This makes Singapore the EU’s largest trading partner in Southeast Asia.

      A few additional exciting facts:

      • Over 10,000 EU companies ship goods through Singapore.
      • The top 25 freight forwarders in the world are based here.
      • The airport ranks 12th in the world with over 2 million tons of goods transported.
      • Singapore has one of the largest seaports in the world, consisting of over 30 individual ports.
      • 130,000 ships dock at Singapore’s ports each year, and up to 1,000 of them can be handled simultaneously.

      The enormous scale of trade is accompanied by a great responsibility towards the environment, of which Singapore is well aware. Overall, Singapore is pursuing quite ambitious sustainability goals - for example, with the expansion of solar plants and strikingly green urban planning.The state-run Maritime and Port Authority is known for its strict compliance with pollution regulations. And incoming freighters are often checked for their state of technology by taking laboratory samples from their ship’s tanks. At the same time, Singapore is aiming to ban heavy fuel oil completely from its waters. Since the port is one of the most important places for fueling ships, the positive effects on the environment are significant.

      The free trade agreement with the EU and its significance

      Germany’s largest companies ship their goods to Asia via Singapore. As a result, many freight forwarders have also set up offices here. They all benefit from the free trade agreement between the EU and Singapore, which came into force on November 21, 2019. The agreement eliminates tariffs and bureaucracy that previously made trade between Singapore and the EU more difficult. Trade barriers are to be removed, especially for so-called essential goods such as food, electronics and pharmaceutical products, according to the European Commission’s Directorate-General for Trade.

      The President of the European Commission, Jean-Claude Juncker, commented on the free trade agreement as follows:

      “This is the European Union’s first bilateral trade agreement with a Southeast Asian country and an important building block in building closer ties between Europe and one of the most dynamic regions in the world. [...] Since I took office in 2014, 5 million new jobs have been created in the EU thanks to foreign trade, meaning that today 36 million jobs are related to foreign trade. Moreover, as external trade accounts for 35% of the EU’s GDP, it is clear how important it is for Europe’s prosperity.”

      This clearly shows how much the export nation Germany depends on Singapore’s success. If there were political turmoil or economic difficulties here, the most important route to countries such as China and India could be impaired.

      Singapore’s “Ease of Doing Business” - almost no other place can one do business so smoothly

      It reportedly takes just three hours to set up a business in Singapore. From building permits to tax returns to insolvency processing - business processes in Singapore require minimal effort. This ranks Singapore second out of 190 economies in terms of ease of doing business (only New Zealand makes it easier for entrepreneurs). The entire World Bank’s Ease of Doing Business report can be found here.

      Among other things, Singapore does particularly well in the World Bank report when it comes to trading across borders:

      Especially for companies that are used to German bureaucracy, doing business in Singapore feels almost scary. In addition to the Ease of Doing Business, companies with a branch office in Singapore also benefit from the low business tax rate of 17%.

      Cultural aspects

      About half of Singaporeans are born in Singapore. The population is composed of people from very different backgrounds. This results in cultural adaptability and tolerance being particularly important characteristics of the people living in the city-state.

      The Singaporean government distributes different population groups among the residential districts using a key to promote tolerance and exchange. On religious holidays, Malaysian families visit their Chinese friends and participate in their customs and rituals - and vice versa. Visits to temples of worship of different religions are also open to people regardless of their own religious affiliation. And the culinary specialties - they are gladly shared anyway! Quite often, the first thing tourists have to report after a visit to Singapore is the food. Nowhere else can you find the best from all corners of the world in such a small space.

      Furthermore, in business relationships with companies in Singapore, the tolerance is clearly noticeable. In addition to Malaysia, China, the U.S. and the EU are among Singapore’s largest trading partners. As a result, companies are used to dealing with very different cultures and can adapt in no time at all. Incidentally, just under 27% of Singaporeans speak only one language - the rest speak at least two, often more. English and Mandarin are the most widely spoken.

      In addition to an admirable cosmopolitanism, the willingness to perform quickly catches the eye. Singaporeans strive for excellence. This is hardly surprising, considering the challenges the country and its people have had to overcome since independence. Willpower and achievement are considered cornerstones of character.

      The impact of Corona on Singapore and a look to the future

      Although Singapore was comparatively quick to control the spread of the coronavirus in its own country, its very open economy suffered enormously from the global impact of the crisis. Gross domestic product (GDP) fell by 6 to 6.5% year-on-year. GDP growth of around 4% to 6% is predicted for 2021. To get back to pre-Corona levels will probably take three to four years.

      Trade was affected disproportionately. The following chart shows how much air freight movements fell in million metrics tons in 2020:

      Despite the downturn in the economy, Singapore could recover relatively well. An article on “Das Investment” about the economic developments of Asian economies after Corona states:

      “Meanwhile, [...] factors are playing a role in creating the conditions for more robust development of economies in the Asian region. These include greater political stability as well as higher confidence in institutions and their ability to manage crises. Another important trend, which was already underway due to increasing trade conflicts with the West, is a greater focus on the exchange of goods within the region.” [emphasis added by the editor]

      And especially when it comes to political stability and a focus on the exchange of goods, Singapore shines. Compared to Hong Kong, Asia’s second major economic player, Singapore benefits from an extremely stable political environment - and has done so for over 65 years. This was also one of the reasons that led Riege Software to open an office here.

      Christian Riege, SVP Software Development and Managing Director of Riege Software, also expects continued growth for the Singapore location:

      Summary: There is no way around Singapore as a secure trading partner. Not even for Riege.

      Singapore is Southeast Asia’s most popular trading partner. And not without reason: free movement of goods, an efficient customs system, a reliable infrastructure, innovation, a stable government and its strategically valuable geographical location will ensure that there is literally no way around Singapore in the future.

      In addition to the branch office in Hong Kong, Riege Software has also been present in Singapore since 2020 and supports regional forwarding companies with the Scope transport management software as well as international customers with the import and export of trade goods in the Asian region.

      ]]>
      How to pick the right freight forwarding software https://www.riege.com/news/how-to-pick-the-right-freight-forwarding-software/ Thu, 29 Apr 2021 11:00:00 +0200 Riege Software https://www.riege.com/news/how-to-pick-the-right-freight-forwarding-software/ When considering what software to select, many freight forwarders' common approach is to have meetings at various levels of the company and ask what do you want the software to do. After a few sessions where everyone gets to give their input, a list will materialize. With things like; air cargo tracking, container tracking, AES filing, and ISF, it should be easy to use for all types of shipments and regular and expedited ones. This list will also have all the top features that everyone would like to see. A few more meetings will follow, and the list will get broader or shorter, but there will be an agreement that if the new software does all these things, everything will be vastly better for everyone involved.

      Cookie-cutter way to decide on a new freight software solution

      Generally, at this point, one would quickly see that the list is an excellent summarization of what the current freight forwarding software lacks – mostly in terms of features. Though this is a very constructive critique of your existing software vendor product, this approach may not garner the best result in the long run for your company. As a rule, defining what you want by listing what you don't isn't a sound strategy.

      Another way is selecting the software based on its features, and all the items specific software packages can do well. Yet with this approach, you run the risk of limiting your operations and, by extension, the service you offer by the software capabilities and not what you need.

      Your logistics service is unique in its offering, and you should look for tools that enhance it. With a streamlined software solution, you chance falling into the trap of offering precisely the same service as your competitor that used the same software package.

      The real requirements for your freight forwarding software

      A better way is to invest some time to analyze your processes and workflows. Look to how your shipments come to be and what your service adds to them, mark the inception point that starts your shipment's life cycle. Gather all the steps you take to keep your customers happy. Have knowledge of what items you need to continually monitor them and improve relations, think things to give your sales team so they have an edge. Documenting this and understanding the situations your desk clerks encounter to meet expectations. That is where your focus should be.

      When you make a solid list of requirements that best leverage what your company needs to be successful, it gives you a far better understanding of what you need and, more importantly, what you should ask from your software package.

      An excellent place to start the exploration is to understand your company file processing eidos.

      Get your processing philosophy mirrored in your system

      When looking broadly at how most forwarders structure their international freight departments, you quickly see lines of division between import and export. Sometimes broken down further by either transportation mode, air, or sea, then either by customer grouping or geographical area and so forth. Granular break downs of this kind allow for specialization in an area that gives the company the know-how to provide excellent service on a business lane or shipment type.

      This knowledge is what you sell; how that gets communicated is what helps shape your business relationships.

      These divisions are often are set up by design, but generally, as time passes, natural groupings result. But what you will also see, layered on top, is a unique management philosophy that typically comes in a mix of three flavors.

      • File centric processing (cradle-to-grave)
      • Task centric processing (assemble line)
      • Account centric processing (account management)

      Here a forwarder won't be an exact iteration of one but more likely a mix of each, to which a work eidos is set that best suits its customer base, service type, and by extension, its bottom line. There are countless freight forwarding software solutions meeting one demand or another, but rarely one that meets them all.

      Scope – the freight forwarding software that caters to the three flavors of processing

      To get the most out of Scope, you should know where your company's eidos lie. Because Scope can cater to each of these philosophies and any divisions, knowing how you want to provide your service then becomes a simple question of establishing the workflows that best fit the eidos. In turn, it will allow you to identify the critical area that can be automated or might need more transparency. Simply put, knowing how you work will allow you to optimize, leverage, and automate.

      Are you more file centric?

      You will want to use the robust tracking plans in Scope that keep shipment up to date along with the built-in shipment monitor that will allow you and your customer to keep tabs on all your shipments' lifecycle in one place. The two tools work together and solve many issues by allowing for real-time transparency and added visibility to prevent the problems from happening. Additionally, the tracking plans can also link with third parties like carriers and customs system to allow for automatic updates on the current status of a shipment. This will give your team visibility as to what they need to work on next and automatically notify you when something is about to or has gone wrong. Then combined with Scope Connect, you provide your customers with an advanced tracking software tool that allows them to see the status of a shipment online or on their phone.


      Are you more task-centric?

      You can use the many functions of Scope to hand over responsibility between different desks but while also keeping track of who did what. That aligned with the shipment overview provides transparency of what files need to be worked on by who and most importantly, when. Additionally, the customer tracking plan can be set up by the customer or workflow, allowing your department heads an easy and straightforward overview of all shipments in the shipment monitor. And because the plans are so multi-functional, you can add tracking, messaging even alerts when something didn't have or when it should have. These added layers ensure that every task needs to happen happens.

      Are you more account centric?

      Scope has a tried and true forwarding module for Air, Sea, and road. However, when it comes to managing accounts, you need to be able to extend before and after the shipment. To that end, we have a robust forwarding module that allows a customer service rep to schedule and plan but doesn't have to work the files. The forwarding module acts as a place holder that links to the operational files, and the two talk to each other automatically. Meaning the operations clerk can do the operations, and the customer service representative can focus on the customer. As progress through the shipment life cycle moves forward, the customer service clerk is updated, in real-time, to allow them to relay any information to their accounts. With this, in combination with a detailed CRM and customer code creator, Scope offers to house and document all the peculiarities you want to keep track of for your customers.

      Would you like to know more?

      Request a call, and we will show you how Scope can work for you.

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      The digital future of Customs Clearance in Switzerland https://www.riege.com/news/the-digital-future-of-customs-clearance-in-switzerland/ Tue, 27 Apr 2021 09:00:00 +0200 Riege Software https://www.riege.com/news/the-digital-future-of-customs-clearance-in-switzerland/ With the revision of the customs law in the course of the “Digital Switzerland Strategy”, the foundation stone for the digital future of customs clearance was already laid in 2005. DaziT, the program of the Swiss Federal Customs Administration (FCA), is a further step towards digitalization in customs clearance at the Swiss border crossing. Riege Software participates in the “Software Development” working group of the DaziT program, which consists of companies that develop customs systems for the movement of goods. Passar, the new goods traffic system of Swiss Customs, is to be made available to forwarding companies throughout the EU in 2023.

      Customs clearance in Switzerland today

      On an average day, about two million people, one million vehicles and 21,000 trucks cross the Swiss border. Switzerland's most important partner in cross-border traffic is the European Union. After a short-lived low in December 2020, Swiss foreign trade grew by a seasonally adjusted 5.4 percent in January 2021 to 18.9 billion Swiss francs in exports and by 3.3 percent to 15.3 billion Swiss francs in imports. In both directions, the positive trend is largely driven by the pharmaceutical industry. Simplifying processes for importing and exporting trade goods is therefore an important factor for Switzerland in connection with the Europe-wide digitalization approach in logistics.

      European customs regulation as a benchmark for Passar

      Digitizing processes in customs clearance puts cooperation with European logistics giants on a modern, future-proof foundation. Jordi Barreiros, Branch Manager Riege Software Switzerland, says: “Passar represents a major and important step forward in the digital future of customs procedures.” The decisive factor for a realignment of customs clearance in Switzerland was the European Customs Code, which defines the basic features of today's European customs law. This includes a gradual introduction of Europe-wide standardized IT procedures and cross-border databases. With the revision of the Swiss Customs Act in 2005, the Swiss FCA moved a step closer to the European Customs Code.

      Digital pass in the future

      All goods moving across the border to Switzerland must be declared to customs beforehand. Until now, this process involved time-consuming checks and double data entry. This in turn led to waiting times at the border and slowed down the supply chain. With the DaziT program, the Federal Customs Administration will consistently simplify and digitalize all Swiss customs processes by 2026. Representatives of the business community will be involved at several levels, including in the “Software Development” working group, which Jordi Barreiros chairs. With the customs module in Scope, Riege Software already enables direct data exchange between the German customs module ATLAS and its Swiss counterpart e-dec, saving forwarders on both sides of the border from having to enter data twice. “The digitization of customs clearance processes is an important and forward-looking step in the right direction.” - Jordi Barreiros, Head of Riege Software Switzerland

      Passar replaces previous e-dec module

      With the introduction of the new goods traffic system Passar, the existing systems NCTS as well as e-dec will be replaced. In addition to merging the two systems, the overall customs declaration processes are to be simplified, standardized and digitalized. The involvement of the business community, in particular software developers such as Riege Software, who have contributed significantly to borderless customs clearance to date, is a decisive success factor in the transition to Passar. With its Transport Management System Scope, Riege Software has already defined the digital standard for digital logistics and, as an expert in digitalization, is happy to participate in the “Software Development” working group of the DaziT program. In terms of content, the working group deals with the technical fundamentals of the changeover to the new system as well as the joint planning and implementation of tests and pilot projects.

      Borderless data exchange with Scope

      Thanks to a new function in Scope, key players in logistics can already benefit from direct data exchange between the German ATLAS and the Swiss e-dec module. Scope provides the solution for cross-border processing of all customs procedures in just one system and, with this function, forms a solid basis for digital data exchange at international level.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for Air Freight, Ocean Freight and Customs. Designed to be the Digital Standard for digital logistics, Scope enables participants in the global supply chain to practice unrestricted collaboration with just one system.

      Established in 1985 and ever since privately owned and managed, Riege has a continuous and sound understanding of the requirements of the logistics industry, serving more than 575 companies of any size in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact information

      Jordi Barreiros
      Branch Manager Switzerland
      Riege Software
      barreiros@riege.com

      Anastasia Kazantzis
      Head of Public Relations
      Riege Software
      kazantzis@riege.com

      ]]>
      10 years Riege Software in the Netherlands https://www.riege.com/news/10-years-riege-software-in-the-netherlands/ Wed, 14 Apr 2021 08:00:00 +0200 Bennobo https://www.riege.com/news/10-years-riege-software-in-the-netherlands/ Bodegraven, Netherlands – March in 2021 marks the ten-year anniversary of Riege Software in the Netherlands. Henk Boorsma and Martin Bos are the founders of the Riege subsidiary and well-known faces in freight forwarding. Both of them can look back to more than 30 years of experience in logistics. Being aware of the dynamic freight forwarding market, current customer demands and the daily pressure within the branch, Riege Software has managed to convince nearly 1,500 users in the Benelux of the qualities of the freight forwarding software Scope throughout the past ten years.

      Becoming the Digital Standard in logistics

      The success story of Riege Software in the Netherlands began over 30 years ago, when Henk and Martin co-founded a company called Westlake Systems BV, later CargoMate BV, that provided a software solution for freight forwarders in the Netherlands. After selling the company in 2004, they got in contact with Johannes Riege, the founder of Riege Software and creator of Scope and decided to join the Riege family by opening a branch office in the Netherlands in 2011.

      Although the transport management system Scope was mainly focused on air and sea freight at that time, some Dutch customers were exclusively using the customs modules in the first few years. Therefore, the first priority of the Riege team in the Netherlands was to make these customs modules fully compliant for the Dutch market.

      Welcoming new team members

      In 2012 Nardo Bezemer joined the Dutch team. Nardo also looks back on a long career in freight forwarding and has worked with Henk and Martin for many years before joining Riege. Soon after Nardo, Matanja van der Wart came in. Matanja has a strong knowledge of software for freight forwarding companies, therefore she was happy to join the support team. A little less than a year later, Nora Termorshuizen touched down in the Riege NL team. Nora also has a freight forwarding background as she worked for many years at a freight forwarding company at Schiphol Amsterdam Airport before joining Riege in the Netherlands. Less visible but not unseen, Aranea Boorsma takes good care of HR and Finance in the background.

      Digital solutions will mark the future

      There has been a noticeable increase in the demand for digital solutions, which are able to connect different systems in the past few years, especially in terms of data sharing and electronic data exchange between different companies. “If you look at the interchange of data between the forwarders and their customers, you will find increasing numbers of data exchange and an increasing demand for a solid connection between systems. Connecting systems is one of the most requested features a freight forwarding software needs to be able to provide right now,” Martin Bos says. By removing the problem of having to switch between systems, Riege offers the perfect solution for seamless and borderless data exchange.

      The challenges of a pandemic

      In 2020 Corona was all over the place. The impact it has on worldwide economy, on our daily lives and especially on freight forwarding is enormous to this day. Despite the difficulties of an ongoing pandemic, there were hardly no noticeable changes with existing customers for Riege in the Netherlands. Against all odds, they have succeeded in gaining 20 new customers, ranging from small to middle-sized companies in 2020. The only difference is that most of the company’s employees work from home nowadays. Henk Boorsma, co-founder and managing director of Riege Software International BV says, “Our customer’s branch seems to handle the Corona situation pretty well. We see more users working from home, splitting their freight forwarding teams into people working from the office and people working from home, in different shifts.”

      A glimpse into the future

      In March 2021 Riege Netherlands is introducing its new office in Bodegraven. This strategically well-placed office is situated nicely between Amsterdam’s Airport Schiphol and the Port of Rotterdam. Throughout the past ten years, Riege has established a solid position as a provider of freight forwarding software on the market in the Netherlands and is looking into a bright future. “We will cross the magical line of more than 150 companies using Scope with over 1,500 users in the Benelux in 2021, the year that we will be active in the Benelux for ten years,” Henk Boorsma says.

      Together with CargoHub and Inholland, Riege Software is currently working on a new digital platform for Schiphol Airport. The upcoming CDM program will offer the possibility to reduce waiting times for trucks, improve the scheduling and coordination of transports, and speed up handling at the airport. Due to the introduction of a new legislation, the last few years have shown a significant rise in the number of businesses transitioning to e-invoicing across Europe. Dutch Riege customers will be able to send and receive UBL invoices without delays likely with the next update in Scope. The new feature in Scope enables a frictionless and secure exchange of electronic invoices using the standard UBL format.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for air freight, ocean freight and customs. Developed as a Digital Standard for digital logistics, Scope enables participants in the global supply chain to fully collaborate with just one system.

      Founded in 1985 and privately held ever since, the company has a long-standing, in-depth understanding of the logistics industry’s needs and serves more than 575 companies of all sizes in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact information

      Henk Boorsma
      Managing Director Riege Software Benelux
      henk.boorsma@riege.com
      +31 343 452 353

      Anastasia Kazantzis
      Head of Public Relations
      kazantzis@riege.com
      +49 2159 9148 315

      ]]>
      Talk to Go: Dual studies program as a mathematical and technical software developer https://www.riege.com/news/talk-to-go-with-kevin-schmengler/ Wed, 24 Mar 2021 10:00:00 +0100 Anastasia Kazantzis https://www.riege.com/news/talk-to-go-with-kevin-schmengler/ Kevin Schmengler is completing a dual study program as a Mathematical Technical Software Developer (MATSE) with a Bachelor's degree in Applied Mathematics and Computer Science and has chosen Riege Software as his training company. In his last year of apprenticeship, we talked to him about the special features of the dual study program at the FH Aachen, his decision for the MATSE training and his experiences with Riege as an employer.

      Thank you for taking the time to tell us a little about your experience as a MATSE at Riege Software. How did you find out about the training as a Mathematical Technical Software Developer?

      “I caught up on my high school diploma by taking the alternative route to education. At that time, there was a call for applications from the further education colleges of the state of North Rhine-Westphalia for a student academy at the research center in Jülich. My biology teacher at the time recommended me for it, and I applied. For one whole week, we were allowed to visit various institutions of the research facility. I mainly visited the Supercomputing Centre, the main location of the MATSE training. It was during this orientation week that I first heard about MATSE training and immediately became interested in it.”

      Were you already interested in computer science or coding before you started your apprenticeship?

      “During the trial week in Jülich, I got involved with coding for the first time. We had computer science as a subject in our A-levels, but the lessons were rather theoretical. So at the beginning of the training, I only had a basic understanding of programming, but I was still very interested. However, a basic affinity for mathematics and solution-oriented thinking are equally important for studying at the FH Aachen.”

      What other requirements should one fulfill in order to study MATSE?

      “A sound knowledge of mathematics is fundamental for the dual study program, but above all you should enjoy solving mathematical exercises and issues. In the first semester, there is a lecture on the basics of mathematics in higher education. There is also an admission exam for the Applied Mathematics and Computer Science program, which prospective students must take and pass before beginning their studies. The exam covers many mathematical topics already covered in high school. To prepare, you can take a sample test on the FH Aachen website. As far as computer science skills are concerned, it is certainly helpful if you already have experience in coding. In the first semester there is an introductory course in Java as a programming language. In the further course of the studies, other programming languages such as C++, JavaScript, PHP or Python are introduced.”

      That brings us to the next point. Dual studies, does that also mean a double load?

      “It's all a question of how you organize it. Dual studies can be daunting at first because a lot of people only see the double burden and, of course, dual studies mean a greater time commitment than a mere degree course or a purely company-based training program, but it also has many advantages. Especially by being integrated into the company, you gain practical experience and have the opportunity to apply the theoretical knowledge from your studies practically. The individual modules are divided into weekly blocks, which means that one week I'm at the company and the next week I'm at the university. Since you end up with both a bachelor's degree and a Chamber of Industry and Commerce qualification, I think it's definitely worth the effort. In addition, you receive a regular monthly salary from the training company and can cover your living expenses much more easily. The tuition fees and the semester ticket, which is valid for the entire state of North Rhine-Westphalia, are also covered by the company.”

      After you had decided to train as a mathematical-technical software developer, it was a matter of finding a suitable training company. How did you find Riege?

      “After the trial week at the research center in Jülich, I searched the Internet for a suitable training company. On the MATSE training website, there was a list of participating training companies. There are now around 30 companies offering apprenticeships in the Cologne area; in 2018, there were significantly less. I chose a few of them and sent my application documents there, Riege Software was among those. The special aspect about Riege was in the job advertisement itself. No specific previous knowledge was required for the training, only a description of yourself and the reasons for applying in e-mail format was enough to be invited to the interview. After the interview, I completed a three-week internship at Riege. This was a very good introduction and taught me a lot about the training and the future work area.”

      How did the familiarization with the company work?

      “In the beginning, I joined the customs team and felt very comfortable there. I was considered a part of the team right from the start and was included in the daily work routines. Even at the beginning of my training, I was allowed to take part in internal meetings and was assigned small tasks that I was allowed to work on independently. If I had any questions, someone would always be there to take the time and explain everything to me in detail. In the last two years, I was able to switch into other teams, so I was able to take something from all departments of the company and have a good overview of what the individual teams do exactly.”

      What do you think makes Riege Software so special as a company for computer scientists and software developers?

      “What I really appreciate about Riege, there is no real hierarchy in the company structure. In addition, there is always the possibility to openly communicate and discuss all concerns within the team. The open, cross-departmental communication and agile teams continuously work together to create a good product and constantly develop it further. The feeling of being a part of this family has left a very positive impression on me. In addition, there is always the opportunity to ask questions or have certain processes explained to you. The colleagues are happy to spare the time for this, even after work.”

      What advice would you give to future MATSE trainees?

      “One advice I can give to future trainees is to never give up, no matter how difficult the task seems. I have also had the experience that someone always takes the time to answer questions. So you are never left alone during your training at Riege and always have a contact person. Asking questions and not being afraid to approach people, I think that's a valuable piece of advice for all trainees.”

      MATSE: Mathematical Technical Software Developers

      Mathematical Technical Software Developers work in companies of different sizes and types, such as commercial enterprises, research institutions, computer centers and universities. Their main task is the design, implementation and maintenance of software systems based on mathematical models.

      For more information on the Applied Mathematics and Computer Science program, visit: https://www.fh-aachen.de/en/course-of-study/natural-sciences-mathematics-computer-science

      ]]>
      Today is the beginning of the end of your traditional forwarding software https://www.riege.com/news/today-is-the-beginning-of-the-end-of-your-traditional-forwarding-software/ Sun, 14 Mar 2021 09:00:00 +0100 Riege Software https://www.riege.com/news/today-is-the-beginning-of-the-end-of-your-traditional-forwarding-software/ To get the most out of your network you have to be digital. At the GLN 2021 Conference starting today, March 15, GLN member Riege Software presents their forwarding software Scope, the Digital Standard for digital logistics which will enable forwarders around the world to put an end to traditional logistics.

      Digital logistics is the key to boundless networking

      Designed as a “One System. One Record.”-solution, Scope turns traditional logistics completely digital, from quotation to delivery. Integrating any third party participant and external data bases, Scope fosters independent companies consolidating boundless networking all along the global supply chain. Being part of it is the key to your future success.

      Track and Trace and more options of unrestricted visibility

      Enhanced through its browser-based application Connect, Scope enables cross-system, cross-country collaboration with focus on unrestricted visibility, empowering you and all the other participants to easily track and manage the entire business cycle from booking to proof of delivery while satisfying all regulatory requirements fully compliant.

      Binding quotations are followed by transparent operational cost

      Networking with Scope means, you will also benefit from Riege’s pricing without hidden cost, but a binding quotation from implementation to operation that truly applies. Followed by transparent prices for running cost without unpredictable extra spendings, interested parties can assume that Scope is a calculable investment with a foreseeable period of ROI.

      Secure one of the last slots at the conference or book an in-depth demo

      The need to go totally digital has been recognized by GLN members worldwide. Riege’s conference slots for conversations are more or less fully booked, Riege representatives Andreas Rohde and Sascha Plath will host 35+ dialogue partners within three days.

      If you want to secure one of the few slots left, you better contact Andreas and Sascha today. Alternatively, you may book an in-depth demo in the aftermath of the GLN 2021 Conference.

      ]]>
      Riege Software supports borderless trade of goods between Germany and Switzerland https://www.riege.com/news/riege-software-supports-borderless-trade-of-goods-between-germany-and-switzerland/ Tue, 23 Feb 2021 10:00:00 +0100 Riege Software https://www.riege.com/news/riege-software-supports-borderless-trade-of-goods-between-germany-and-switzerland/ Meerbusch, Germany – All goods moving between Germany and Switzerland must be declared to customs on both sides of the border. Until recently, this meant double the workload due to duplicate data entry. Riege Software has now added functionality to the Customs module in Scope that makes this extra work unnecessary. Scope now enables direct data exchange between the German ATLAS and Swiss e-dec Customs modules.

      Export data becomes import data

      Normally the mandatory procedure required identical data to be entered separately in both the exporting and importing countries. New functionality in the Scope Customs modules allows this data to be seamlessly transferred from the export procedure of the sending country to the import procedure of the receiving country once the export declaration has been registered. This new process spotlights another advantage when shipping from Switzerland to Germany. “Since no summary declaration is required for the transport route from Switzerland to Germany, the processes are once again streamlined and thus additionally accelerated,” said Jordi Barreiros, Branch Manager Riege Software Switzerland.

      Relevant data is automatically identical

      In the new application, all usable customs-relevant data is transferred from the export procedure to the downstream import procedure. In addition to the shipment data, this includes in particular the data of the parties involved and the goods shipped, the multiple manual entry of which is not only extremely time-consuming, but also especially prone to errors. By avoiding double data entry in two processes, a single data set is checked for plausibility in Scope and is therefore automatically identical in both customs declarations. This eliminates one of the most common sources of error, the manual multiple entry of data.

      Transfer to another branch

      In the case of freight forwarders or customs brokers operating several branches, the customs departments involved frequently work at different locations. Therefore, the data can be transferred to another branch at any time. As soon as the declaration has been taken over on the import side, the customs declarant has the option of combining the transferred data with an existing template and the data contained therein. This means that the declaration is as good as complete. The effort required for final, manually inserted details becomes minimal.

      Noticeable improvement in Customs processing

      Scope customers such as exporto, who specialize in customs clearance, appreciate the new functionality, as do freight forwarders with full-service operations in border traffic between Germany and Switzerland. Translog International, a member of the Scope Community since 2017, Möbelspedition Fröde, since 2018, and Ristelhueber, since 2020, have experienced the advantages of shipment processing with integrated customs clearance from just one system. Thanks to the direct data transfer between ATLAS and e-dec, they save up to 50 percent processing time for customs declarations. Pascal von Briel, CEO exporto Switzerland, sums up: “There is no need to enter data twice, which saves resources in our customs department. Our employees are relieved and our customs declarants can concentrate on the essentials of their work.”

      The principle of borderless in Scope

      The data exchange between ATLAS and e-dec once again confirms the claim of Scope to pave cross-border paths of cooperation for participants in the logistics supply chain, to streamline and accelerate processes through further digitization and thus to make them easier, more convenient and more profitable for all participants across all borders.

      About Riege Software

      Riege Software is the creator of Scope, the leading cloud-based software for air freight, ocean freight and customs. Developed as a digital standard for digital logistics, Scope enables participants in the global supply chain to fully collaborate with just one system.

      Founded in 1985 and privately held ever since, the company has a long-standing, in-depth understanding of the logistics industry's needs and serves more than 575 companies of all sizes in 46 countries. The future of logistics is digital. Scope is the future of digital logistics.

      Contact information

      Benjamin Riege
      Marketing Director
      ben@riege.com
      +49 2159 9148 0

      ]]>
      How to successfully master logistical challenges during Chinese New Year https://www.riege.com/news/how-to-successfully-master-logistical-challenges-during-chinese-new-year/ Fri, 12 Feb 2021 09:00:00 +0100 Riege Software https://www.riege.com/news/how-to-successfully-master-logistical-challenges-during-chinese-new-year/ Chinese New Year has been a part of Chinese culture for 4,000 years. The festivities, which last for weeks, can be a major challenge for freight forwarders and logistics companies in China. Freight volumes in the seaports are very high around Chinese New Year, yet goods often reach their destination much later than planned. Large-scale factory closures and a shortage on production workers are the main reasons for this.

      Tradition and symbolism of the Chinese New Year

      This year, the Year of the Ox, Chinese New Year celebrations begin on Feb. 12th and end on Feb. 26th, 2021 with the Lantern Festival. According to a legend, the Jade Emperor decided to determine the order of animals in the calendar according to their arrival at a festival. The Ox was the fastest of all, but was tricked by the Rat. She asked him to ride on his back and when they had almost arrived, the rat jumped down from his back and came in first. That is the reason why the Ox is in the second place in the list of Chinese zodiac signs.

      Traditionally, in China, money is given away in red envelopes for Chinese New Year. With this gesture, a person symbolically passes on a piece of his or her success and wealth to the next person. The red envelopes are often given within the family to children as well as to parents and grandparents. Even in business, these monetary New Year's gifts are considered a sign of goodwill and gratitude and are often presented as gifts to the children of executives.

      State of emergency during the holidays

      The new year's tradition has a far-reaching impact on the daily lives of Chinese people and commerce in and out of China. For example, many stores, factories and offices are closed during the first seven days of Chinese New Year. A lot of people use the national vacation period to visit family in the countryside or to recover from the busy year. Factory workers take leave around the holidays, resulting in lots of products not being finished or ready for shipment by the beginning of Chinese New Year. For retailers, shippers and suppliers in China, this makes far-reaching planning and organization in advance essential.

      In addition to idle production, the holidays present a particular challenge for ocean freight forwarders. At the beginning of the year, Asian ports are already experiencing a high increase in cargo transport. Local traders are trying to refill their stocks in order to be able to supply the population before and during the holidays. For sea freight out of China, this sometimes means longer delivery times and a rise in freight rates. Experienced shippers therefore try to handle their shipments as early as November or December to meet delivery deadlines, regardless of the holidays.

      Avoiding delivery delays with Scope

      Riege opened a new data center in Hong Kong back in 2011, creating a fast and secure way to make its transportation management system Scope available to Asian customers in order to address any delivery delays.

      By integrating Ocean Insights and other ocean freight modules into Scope, the effort required to record and process shipments can be reduced while at the same time simplifying the scheduling of packages and containers. With Scope freight forwarders can avoid delivery issues and rising freight costs during the holidays through targeted planning and early bookings.

      ]]>
      Corporate values - in times of crisis more important than ever https://www.riege.com/news/corporate-values-in-times-of-crisis-more-important-than-ever/ Mon, 01 Feb 2021 14:19:00 +0100 Riege Software https://www.riege.com/news/corporate-values-in-times-of-crisis-more-important-than-ever/ In uncertain times, corporate values are of ever greater importance. They define us as people, as a society, but also as a company. They are the network of our community, a guideline for dealing with each other and at the same time a benchmark for humanity. In business, core values are considered a fundamental element of corporate culture and create a sense of orientation for the entire company.

      At Riege, we see corporate values not only as a badge for positioning ourselves in the market, but also as a key element of our corporate identity. Warren Buffett once said: “The price is what we pay. The value is what we get.” For Riege, the primary focus is always on the anthropological value. We see ourselves not only as a pioneer in terms of digitalization in the logistics industry, but also in terms of humanity, always maintaining a considerate attitude towards our partners, customers and employees.

      We have thoughtfully chosen our core values of respect, integrity and sustainability. We were looking for values that reflect both our internal interactions and our collaboration with customers and service providers. ‘Digital Logistics with a Human Heart’ - that's exactly how we see our company. We believe in boundless cooperation, digitalization with people at the heart, and purposeful growth. This is who we are. This is what makes us human in the digital world and serves as our anchor, even in uncertain times.

      Last year we once again realised that a human approach towards business relations connects people and can indeed build new bridges. Despite the ongoing global crisis, we provided our employees with the opportunity to work from home using flexible work schedules, while simultaneously finding ways to support our customers without any restrictions. The response to this approach has been positive from both sides. This encourages us as a company to continue to uphold our values and to continue facing new challenges together in the future.

      ]]>
      Talk to Go with Anna Riege: Recruiting and agile team structures https://www.riege.com/news/talk-to-go-with-anna-riege/ Mon, 25 Jan 2021 10:29:00 +0100 Riege Software https://www.riege.com/news/talk-to-go-with-anna-riege/ Anna Riege, who holds a degree in ecotrophology, has been Head of People and Culture at Riege Software in Meerbusch since 2019. She is also the co-founder of the agile Organization & Culture team within the company, which focuses on planning and executing internal events, implementing corporate values, and promoting a true corporate culture in everyday work.

      Anna, why did you decide to focus on Organization & Culture in your professional career?

      “After graduating from university, I worked in my trained profession for a few years and very early on I was promoted to the position of team leader in the research and development department. Only a few people know that among other things, ecotrophology also involves business management and sociological factors, such as human resource management.”

      Why did you choose to join the family business?

      “The decision was part of the restructuring and realigning process of the company after my father had retired. The company was growing and recruiting had become a bit of a challenge for Riege Software. As the requirements for new employees became more specific, it was even more important to create a separate department for people management. In addition, training opportunities within the company were to be created, and the hierarchical corporate structure was just about to give way to a more modern, open version.”

      This seems like a wide range of tasks within your position. How does this affect the day-to-day business?

      “Obviously, in day-to-day business I mainly take care of classic HR and hence business management matters, but I am also an active member of the Organization & Culture team. At Riege we understand organization not only as part of the corporate structure, but above all as the co-design and development of framework conditions that serve the team and the individual employee. An active corporate culture is the essential term here.”

      How much of an impact does this have on the recruiting process?

      “We are constantly looking for people who are willing to contribute to the realization of our corporate goals. That's why we welcome spontaneous applications just as much as applications for specific job offers. We consider individual experience from different industries, which our employees often contribute, to be an enrichment in the creation process of our product. "Digital Logistics with a Human Heart" - this is our credo, then and now. A pleasant working environment and motivated employees are the key to success.”

      Why was it important for the company's future to transform the team structure at Riege Software into agile teams?

      “Previously, there had only been functional structured teams in the company. However, modern software development flourishes from blending homogeneous teams with combined skills from different fields and departments. Agile teams allow a faster process with less friction loss in the continuing development of our product.”

      This is also the reason why the Mobility Fit program was created. Can you explain the idea behind it?

      “Since I am very athletic myself, it was important for me to motivate our employees to exercise on a regular basis and to create a group activity that spans all departments. We meet once or twice a week for 10-15 minutes and do stretching or relaxation exercises together. Due to the current situation, we have moved to hosting these via live stream. Since some of our employees work from home, this is a nice distraction for them, which keeps the team spirit alive.”

      In your opinion, how do you get as many employees as possible to give honest feedback to each other?

      “In any modern company, interaction with and among employees is of great significance. This includes the regular feedback on the professional development of individual employees, as well as the way they interact with each other, for instance during meetings. Some time ago, we introduced open Kaizen meetings. The term Kaizen comes from the Japanese language and is derived from Kai = change, transformation and Zen = for the better. The emphasis in these meetings is on a joint, cross-team review of the last few fiscal years. We look at the recent developments and decide collectively whether they can be classified as good or presumably bad. We then develop processes to improve activities, workflows or procedures. All employees within our company are invited to participate in this process.”

      You are now the fifth person in the company to bear the name Riege. Do you consider this to be an obligation, a challenge or a risk?

      “There has never been an obligation on behalf of the family and the risk is certainly no higher than in any other company. However, I do see a challenge in my role. Our parents created something truly great in Riege Software and became very successful with it. To keep this up in the second generation and match the expectations of our customers and employees is a major challenge which I am ready to face.”

      ]]>
      A year like no other https://www.riege.com/news/a-year-like-no-other/ Thu, 24 Dec 2020 09:30:00 +0100 Riege Software https://www.riege.com/news/a-year-like-no-other/ At the beginning of the year, it still seemed as if an epidemic arising from largely unknown virus might impact us, perhaps the effects would only be marginal, for a few days or weeks. It was something that belonged to our past, but within a short time, reality struck and we were all caught up in the crisis that continues to affect our lives to this day. We consider it a privilege that we were able to continue our business without interruption. To do so responsibility, with prudence, commitment and the will to make our contribution to a society that has to continue to function and be supplied, we defied the exceptional situation.

      The exceptional situation becomes the normal case

      It was mid-March. The epidemic had developed into a pandemic. There was a need for action. Now it was up to us to make things happen. Within a day, we were able to have the entire Riege team operate from their home offices. There were no technical problems providing protected network connections to our servers. But then who, if not us, should be able to do this?

      The same was true for our customers. We were able to give a binding promise that we would continue to be there for them without restrictions and offer them technical solutions for protected work environments, if these had not already been implemented. This was not business as usual, but overnight it became business as usual for everyone and remains so today.

      People are needed more and more

      The switch to digital was successful. Without problems for people. Without impacting daily work. Online communication media and a direct line to team-mates provided a seamless transition. For employees with children to care for, we applied our flexible work time models. For colleagues who could not work from a home office, we sought and found quick and secure solutions.

      No one had to go on reduced hours. On the contrary, business development and its associated workload called for reinforcements. Over the year, we hired thirteen new colleagues. In the first quarter of 2021, we will be joined by two more.

      How little the new working conditions have affected our co-ordination is revealed by the participation in our internal events. Whether strategy meetings, presentations by individual teams or the annual International Meeting: all events took place online. However, the personal contact that some people still miss will hopefully soon be possible again.

      The week 40 incident and the consequences

      Unrelated to the intervention of the virus, a major incident occurred in week 40. A changeover of the database query to a modern system, which was intended as an improvement, led to an overload of the storage systems and triggered backups and failures in data processing for some users.

      After extensive analysis, we were able to identify and fix the problem. But that's not all. There is more on the agenda. The installation of new storage systems. The adaptation and expansion of measurement systems to control performance. The implementation of further tools to identify problems, causes and their remedies more quickly. So that the KW 40 incident remains an exception. And, ultimately, for Scope to run even more securely and reliably.

      Riege’s presence is growing

      Christian Riege was once again a welcome guest, speaker and juror at various industry events this year. At the IATA ONE Record Hackathon “Leverage ONE Record API for the logistics supply chain” in September, he was a member of the jury. During the DVZ webinar ONE Record, he answered questions on the topic from interested participants.

      Tobias Riege had already been elected to the board of Air Cargo Community Frankfurt (ACCF) in 2018. In 2020, Benjamin Riege was appointed to the presidium of the Aircargo Club Deutschland (ACD).

      The willingness to help knows no bounds

      Helpfulness – not only at Christmas time – is a tradition at Riege. This ranges from supporting social institutions locally to reaching out to the other end of the world.

      This year, for the first time, the Chaos Computer Club (CCC) was chosen as a beneficiary. This organization has been active for more than thirty years with technical research, events and political consulting. We were happy to respond to their request for – no longer – used server hardware. Twelve discarded servers became the property of the CCC.

      Since March 2011, Riege has been supporting two foundations dedicated to the people still suffering from the aftermath of the 2010 earthquake. The “Foundation for Haiti” was created by Aranea and Henk Boorsma. These two representatives of Riege Netherlands market handicraft items that they buy directly from people in the street. The proceeds go back into numerous local projects.

      The Foundation “To School In Haiti” is supported with money and donations. It provides 700 children with the human right to education through regular school attendance and a daily, often their only, hot meal. The idea to name the warehouse for self-sufficiency gardening tools and seeds as the “Riege's School Garden Barn” came from the founder of the foundation, Marijke Zaalberg. For that we say, “Thank you!”

      The development of Riege worldwide

      After almost the entire world seemed to fall into a kind of paralysis of shock at the beginning of the pandemic, it quickly became apparent: logistics will, indeed must, continue. The prompt import of protective masks by DB Schenker, which Riege supported technically, is just one example. When even the first supply bottlenecks emerged, it was clear: logistics companies must become even faster and more efficient. Quite a few therefore decided to switch to Scope.

      We welcomed almost fifty new customers to the Scope Community in 2020. In Germany, the Netherlands, Switzerland, Mexico and the USA. We are working to ensure that this development continues in 2021. A first important step has already been taken: we have established a branch office in Singapore to work the Asian market more intensively.

      The final word

      2020 – not a year like any other. There were countless challenges to master and many hurdles to overcome. We succeeded. The fact that growth was even possible was something we ourselves hardly expected. That is why we would like to conclude by thanking everyone who supported our work in this difficult year. Customers, partners, colleagues. We wish you all a happy holiday season, above all good health and, last but not least, the optimism that allows us all to look to the future with courage and confidence.

      ]]>
      Riege joins CargoHub's CDM project to further congestion avoidance at Schiphol Airport https://www.riege.com/news/riege-joins-cargohubs-cdm-project-to-further-congestion-avoidance-at-schiphol-airport/ Tue, 15 Dec 2020 10:00:00 +0100 Riege Software https://www.riege.com/news/riege-joins-cargohubs-cdm-project-to-further-congestion-avoidance-at-schiphol-airport/ Leersum, Netherlands – The CargoHub Trucking CDM (Collaborative Decisions Making) initiative at Schiphol Airport has invited Riege Software Netherlands to take a seat in the CDM project consortium.

      In January 2020, CargoHub launched the first version of the cloud based CDM platform to support the various stakeholders of the air cargo supply chain. The neutral logistics digital information platform is designed to reduce waiting hours, optimize truckloads, improve airport accessibility as well as transport planning and coordination. The results were received positively by the air cargo community and therefore the project will be continued for a period of three more years.

      Henk Boorsma, partner and Managing Director of Riege in the Netherlands happily accepted the invitation to join the consortium which enables Riege to contribute strategically with sound know-how in forwarding procedures. Riege also provides a practical contribution by allowing its customers to help by sharing important data from their Scope freight forwarding software. By contributing these assets, Riege will be able to support the CDM platform to push digital transformation forward.

      “We’re excited that the new initiative asked us to join on behalf of our freight forwarding customers and for our knowledge. Looking forward to being part of a problem-solving team implementing new procedures on and around the airport,” said Henk Boorsma.

      Predictability instead of uncertainty

      Goal of the CDM program is to avoid congestion at handling agents and the knock-on effect of delays for both the export and import freight processes. A planning mechanism like Trucking CDM based on transparent and predictable truck movements between road feeders and handing agents is designed to minimize lost time and to optimize handling processes in a digital environment.

      Raoul Paul, founder of the CDM platform welcomes Riege's participation: “Riege Software is an expert in the forwarder logistics area and a significant number of forwarders at Schiphol are using their services. By sharing their knowledge and expertise within the Trucking CDM project we will gain essential insights to deliver the right connectivity and the most efficient process optimization for our stakeholders. We look forward to working together with team Riege.”

      The importance of reliable data

      Predictability and transparency of trucking movements is necessary for all the involved parties at the various airports in order to run the road transport of air cargo to its loading and unloading destinations as efficiently as possible. Predictability and transparency, however, depend on sound, reliable data.

      Freight forwarders play an important role in the supply chain and have essential data, for example they have the Customs statuses of the shipments to be delivered or picked up from the handling agents. By providing this data from a substantial group of customers, Riege is able to usefully contribute to the platform and offer valuable support to the initiative.

      Another step forward towards ONE Record

      With Trucking CDM centered around the handling agents, Scope users can provide them with almost all of the data and event messages created in or exchanged via Scope with one single data entry which reinforces Riege's commitment to shift Scope continuously towards “One System. ONE Record.”

      Buy making data from Scope available to all parties involved, participants along the supply chain can work as one, achieving maximum efficiency from door-to-door, and thus contributing not just to the platform but also to its further development.

      About Trucking CDM

      Trucking CDM Platform, established in 2020 by the Dutch based IT service provider CargoHub BV, is a cloud based landside operation collaborative decision making platform to optimize the transportation and handling process in a digital environment for forwarders, road feeders, ground handlers and airlines. The ultimate challenge is to connect the air cargo community stakeholders through system integration by data sharing to enable them to “Work Together as ONE”.

      Contact Information

      Raoul Paul
      Managing Director
      raoul.paul@cargohub.nl
      +31 6539 27047

      About Riege Software

      Riege Software is a leading provider of cloud-based software solutions for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 550 customers worldwide with over 6,000 users in 43 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

      The company's brand is Scope, the Digital Standard for freight forwarding, Customs and handling. Built with the goal “One System. One Record.”, Scope is based on a “One File” concept in which data is entered only once and can subsequently be read and processed by authorized participants. In this way, Scope enables global collaboration with just one system. The future of logistics is digital. Scope is the future of digital logistics.

      Contact Information

      Benjamin Riege
      Marketing Director
      ben@riege.com
      +49 2159 9148-0

      ]]>
      One System. One Record. https://www.riege.com/news/one-system-one-record/ Mon, 12 Oct 2020 07:00:00 +0200 Riege Software https://www.riege.com/news/one-system-one-record/ In air freight, the idea of “ONE Record” has been pursued under the direction of IATA for some time. The aim is to define a uniform model for records and to determine how this data, which is always held by the owner, can be accessed by certain subscribers under specified conditions (“publisher-subscriber” principle). As a member of the “ONE Record” task force, we support this initiative and are already working internally on models for a “ONE Record” server where the data can be made available, retrieved and updated.

      “One Record” plus “One System”

      But the road to this goal is still long, rocky and difficult. The data has yet to be standardized, and access and access rights for participants have not been finally determined. Forwarding agents who do not want to wait the extended period while this process to completes, but who still want to use a uniform data model in a single system therefore rely on Scope – One System. One Record.

      The “One File” concept in Scope

      Software that helps to move goods and merchandise from A to B is plentiful. And there is an equally abundant jumble of data. Scope, the digital standard for freight forwarding, customs and handling, is based on a “One File” concept where data is entered only once and stored in a single database.  The data is automatically updated after each processing step. While the data confusion in the international forwarding business has not yet been eliminated, it does not exist within Scope.

      From Scope to Scope

      If both export and import agents work with Scope, it enables the complete processing of forwarding orders while avoiding repeat data entry. Additionally, there is no changing of systems and the attendant manual synchronization of data. This shortens the processing time of shipments, increases data integrity, reduces input errors and minimizes corrections. All processes and procedures are thus accelerated and the forwarder can work more efficiently and profitably.

      Scope in practice

      If an export agent creates a shipment in Scope and the import agent also works with Scope, the shipment automatically appears as an import shipment to the import agent.  This shipment can then be further processed and, for example, pre-cleared through customs. Since all this takes place within the same database, the export agent is also always up to date and can keep his customer informed. This gives forwarding agents a competitive edge, because status information is an indispensable additional service for both shipper and consignee.

      Scope Connect

      Using the browser-based Scope Connect extension, authorized stakeholders have access to all shipment information at all times and can take action according to their role. They can view data and update it, for example by fulfilling milestones, which are then reliably finalized for all stakeholders.

      But with Connect, Scope can do even more. Customers can make bookings online.  This data is immediately visible in Scope where it can be converted into shipments by the forwarder without having to re-key the data. Other participants, such as contracted haulage companies  can contribute to seamless “door-to-door” processing by fulfilling their milestones, the completion of which is visible to all stakeholders. All thanks to the original one record within a single system: Scope – One System. One Record.

      The added value of Scope

      In practice, Scope shows its absolute strength in Scope-to-Scope communication. By integrating external systems, however, it also enables cross-system collaboration and networking throughout the global supply chain. With a focus on full visibility for all stakeholders, quality improvement and productivity increase, cost reduction and yield optimization, customer loyalty and employee satisfaction. The future of logistics is digital. Scope is the future of digital logistics.

      ]]>
      Why AES in Scope keeps it simple but delivers more https://www.riege.com/news/why-aes-in-scope-keeps-it-simple-but-delivers-more/ Thu, 01 Oct 2020 09:00:00 +0200 Bennobo https://www.riege.com/news/why-aes-in-scope-keeps-it-simple-but-delivers-more/ The ACE AESDirect application is of course a perfectly good application, its usable, stable, secure and of course free, so why would anyone want to do their export entries using an integrated AES entry application like Scope?

      We always recommend customers have a login to ACE AESDirect because it's great to have a plan B, but apart from having that comforting insurance policy tucked in the back pocket, we think doing filing AES directly out of Scope is the way to go, let us count the ways why this is so.

      Application sprawl

      With so much being readily available online today, there is a website for this and an app for that and soon you find your forwarding data is spread across the cloud. Users are faced with the daunting task of keeping up with web addresses, logins and passwords, and AESDirect is part of this sprawl. Ideally, your users should only be venturing outside of FMS if they really need to.

      Keeping it all in one place

      Since the AES module in Scope is integrated, there is no separate password or login needed and the amount of duplicate data entry is going to plummet while accuracy and speed will be on the up. By doing the AES in Scope you have already saved the time it takes to get to AESDirect, get the right login and password and navigate to where you can begin. If your AES is well set up in Scope you might have already finished your Scope AES by the time you are ready to start an AESDirect. This is because much of the data from the shipment will automatically default into your Scope AES entry. Like AESDirect you can make an entry from a template, or even faster, simply use an existing AES entry as the basis for a new one.

      Knowing who your customer is

      If you really want to understand your customers and to be of maximum use to them, then you need to see in your FMS what the customer does for export decs. But if the customer's data is in AESDirect you are missing the big picture. With export decs in Scope AES, everybody can easily see how that critical shipment is progressing, from the sales guy to the warehouse manager, all in the loop.

      Maybe Scope AES is just better

      It's an intelligent product, it offers all the features of AESDirect and more. We try to stop users entering data that will result in AES rejections and for most entries the response times are phenomenal. You get to search sort, slice and dice your AES data directly within Scope and if you want more, just output it to a spreadsheet. For each AES Entry there are a variety of print-options including one that uses the same format as AESDirect, or you can customize it to your own tastes. Tracking is also connected, as soon as the export is accepted by CBP, that information is in your tracking plan and even in web-tracking where your customer gets the scoop. Last but not least is the ITN, it's not marooned in AESDirect anymore, instead it's right there in the shipment, and all that cutting and pasting into the export docs goes away. Perfect, just like Scope.

      ]]>
      New impetus for the ONE Record API https://www.riege.com/news/new-impetus-for-the-one-record-api/ Fri, 25 Sep 2020 08:00:00 +0200 Bennobo https://www.riege.com/news/new-impetus-for-the-one-record-api/ The task was as simple as it was challenging in its implementation: Leverage the ONE Record API for the logistics supply chain.

      Seventeen participants submitted their proposals in three categories, and five ideas were considered worthy of an award by the jury, of which Christian Riege was a member.

      ONE Record Prize

      The ONE Record Prize, donated by Riege, was awarded to Air J.A.R.V.I.S. for the development of an AI-based solution for special cases in the logistics supply chain. The jury found the solution to be as innovative as it is creative.

      Developer Prize

      The Developer Prize for the solution that made the best use of technology, showed exceptional coding skills and was (mostly) bug-free went to the French Team led by Thomas Moreau.

      ONE Record Innovation Engine Prize

      The ONE Record Innovation Engine Prize for the continued usability of the ONE Record API was awarded to several teams whose solutions were also convincing.

      Christian's opinion

      More from Christian

      If you want to see and hear more from Christian Riege, you will soon have the opportunity to do so again. During the IATA Digital Cargo Webinar 2020 on 1 October, he will be a speaker and at the ONE Record Webinar on 14 October conducted by industry newspaper DVZ and sponsored by Riege Software, he will answer questions on the subject.

      ]]>
      Scope 12.8 - More possibilities, less effort https://www.riege.com/news/scope-12-8-more-possibilities-less-effort/ Mon, 14 Sep 2020 15:31:00 +0200 Carsten Strong https://www.riege.com/news/scope-12-8-more-possibilities-less-effort/ The top functions in Scope 12.8 show how communicative Scope is. Whether data is exchanged via interfaces, CSV and XML files or between the customs systems of two countries, Scope creates more transparency, more data integrity, more reliability and more options for the user to reduce manual intervention.

      Forwarding

      Interface to CargoSteps for transport orders

      An important component has been added to the tracking function in Scope by integrating CargoSteps. All steps and statuses of the first and last mile are fully traceable in Scope as well as in the Scope Connect web application.

      Once a transport order has been issued and accepted by the driver, all relevant data between collection and delivery is automatically and continuously sent by CargoSteps via a mobile app and is immediately visible in Scope through the interface. When using Scope Connect, all status updates up to the Proof of Delivery (PoD) are available to all parties involved in real time.

      The data can then be used to generate KPI reports that can be applied to evaluate performance and, if necessary, to work on improvement concepts.

      More displays in the Transport Order Dispo

      In the Transport Order Dispo there is an improved overview with more display fields and filter options. In addition, parameters can be activated to display not only transport orders of your own branch office but also those of other branches. Furthermore, truck shipments from Shipments Light are also displayed.  

      Container Unloading list as Excel worksheet

      In the shipment entry for sea freight import, an Unloading List for each container and bulk can now be exported to Excel and forwarded to the recipient or receiving warehouse. When using the Purchase Order Module (POMS), the article details and packing slips stored there are also included. Layouts with type "Container Unloading instructions" can be defined for the output file.

      Bookings without specifying the mode of transport for all shipment types

      Bookings without specifying the mode of transport can now be created and retrieved for all shipment types and transport orders, so that now e.g. preliminary bookings can be created in the import modules as well.

      The booking creation in Scope Connect has also been extended accordingly. The customer enters the booking, the forwarder decides which modality to assign this booking to.

      Finance

      Standard Document Archive Interface

      Due to the large number of interface requirements for document transfer to various document archives, a universal standard XML interface for document archives was developed. Now, when certain documents are printed an XML file is automatically transferred to the corresponding document archive. In addition to the PDF, the file also contains meta data such as time stamps, references, document type and creator. For further information, please contact the Helpdesk via F12 or by email to support@riege.com.

      ]]>
      Brexit brings business https://www.riege.com/news/brexit-brings-business/ Wed, 09 Sep 2020 11:00:00 +0200 Carsten Strong https://www.riege.com/news/brexit-brings-business/ The Brexit will finally come into force on January 01, 2021. As things stand today, this will be in its final form. And it will certainly hit some companies within the customary supply chains hard. As a user of Scope, however, you can benefit from this development.

      Shippers want security

      Not all shippers will suffer losses. Because their goods will still be in demand in the UK after December 31, 2020. But many will be uncertain about which new procedures are required and how to apply them correctly. That is where you come in. With your expertise as a forwarder and using Scope for automated Customs clearance.

      Check and adjust data

      The current agreement is that after Brexit, trade with the United Kingdom will be the same as with any other third party country. However, you will have to check and possibly renew some formalities. EU-VAT numbers lose their validity, as do certificates for Authorized Economic Operators and existing EORI numbers of British economic operators. As a Scope user, the only thing you will have to do after Brexit is to change or create the relevant data in Scope. Scope does everything else.

      Faster to and from UK

      What even Scope cannot prevent are the expected queues at the ports, which will certainly lengthen. So if a consignment is urgent and needs to be transported to or from the UK by the fastest route, air freight is the best option. Scope takes care of this in the twinkling of an eye.

      Consulting brings new customers

      Existing customers will appreciate your competence and the quality of your preparation. Your consulting competence will be a significant attraction for potential new customers. The need for your support is there, for example with:

      • Clarifying the origin and preference of goods
      • Applications for customs import and export licences
      • Application for an EORI number

      You know best which services you can and want to offer. With Scope, you have a reliable partner - and hopefully new customers in the near future.

      Still no Scope?

      In the unlikely event that you have not yet heard of Scope or are not yet using it, here is a request for a demo that will convince you.

      ]]>
      exporto uses Scope to fully automate Customs clearance of goods crossing the German-Swiss border https://www.riege.com/news/exporto-uses-scope-to-fully-automate-customs-clearance-of-goods-crossing-the-german-swiss-border/ Tue, 18 Aug 2020 06:00:00 +0200 Riege Software https://www.riege.com/news/exporto-uses-scope-to-fully-automate-customs-clearance-of-goods-crossing-the-german-swiss-border/ exporto, based in Konstanz on the German border and in Kreuzlingen in Switzerland, is a full service provider of Customs clearance and export of goods from Germany to Switzerland. And, where necessary, they regulates the re-import of returns from Switzerland to Germany. Online shops particularly appreciate this service because it allows them to fully concentrate on store management and the care and acquisition of their customers. The bureaucratic process of Customs clearance and cross-border transport to the end customer is handled by exporto with the – in the best sense of the word – unlimited know-how of the two founders Julius Komp and Pascal von Briel. Knowledge that they both acquired the hard way. Because it all began quite differently.

      Two friends, one thought

      Julius and Pascal know each other from their school days. And because both had little desire for a future as employees in any organization, the pair kept thinking about business ideas that would enable them not only to achieve economic success, but also maximum independence and individual freedom. In the end, they decided on what was actually an obvious idea: exploiting the price differences between Germany and Switzerland, especially for high-end consumer electronics, computer hardware and high-quality household appliances. The online shop preis1.ch was born.

      Dual System

      Raising this baby was one thing. Building up their own organization and structure to raise the baby was another. The establishment of a branch in Switzerland proved to be a quite a complicated dance with Swiss officialdom, but this turned out to be a good thing as this was where the partners gained their first experience of dealing with authorities and bureaucracies. What the two friends had clearly underestimated, however, was the demand for Customs clearance of cross-border goods.

      While the shop developed well, Customs clearance turned out to be more complex and laborious than expected. The German ATLAS and the e-dec and eVV procedures of the Swiss Customs Administration were still largely unknown territory. Julius and Pascal soon realized that they had created a dual system consisting of a shop and a Customs business. Both areas required separate know-how and both needed to be maintained, updated and professionalized.

      Customs really great

      The two friends succeeded in generating more traffic and increasing the sales rate for their shop by applying sustained effort and standard optimization of procedures in e-commerce. The application of the correct Customs procedures as well as the creation and provision of the mandatory documents for a wide range of product groups proved to be a challenge that originally they would not have dared to take. But here the credit belongs to the Customs authorities themselves on both sides of the border. No matter what mistakes, no matter what questions, Julius and Pascal have come to know the people at Customs as understanding, helpful and cooperative. Correcting mistakes, no problem. Completing documents, no problem. Giving information, explaining issues – clear, understandable, patient.

      Julius and Pascal explain their excellent relationship with Customs thanks to some almost forgotten virtues: respect, willingness to learn, gratitude. An appreciation, which customs officers have rarely experienced since biblical times.

      From e-commerce to e-customs

      The equally surprising and decisive turnaround came in 2019: the shop went well, the financial basis was secure, but all of a sudden professional Customs clearance became the focus of demand. First from the private sector, then increasingly from other operators of online shops. 

      So the young entrepreneurs decided to found a second company: exporto. Although, from their point of view, not all was smooth sailing. The system they used for exports was a one-way street in terms of Customs. In order to use the Swiss procedures, they had to access the official websites of Swiss Customs and then do laborious manual entry work time and again. The company grew, and so did the unnecessary workload. A solution was needed – of course, they wanted the best one. Customs clearance had to be digitized throughout and thus fully automated.

      Julius and Pascal reviewed the marketplace of customs systems. Their requirements profile was clearly defined and formulated. Which provider would give the right answer?

      Support from the beginning and without end

      One of the companies approached was Riege. Damir Galijasevic, Senior Sales Manager at Riege Software, took over the mandate and acted not as a salesman but as a supporter and problem solver. He understood exporto's pain. Damir presented Scope as a seamless integration into the ERP developed by exporto itself, which imports all data from the exporto customers' merchandise management system and makes it available for further processing. Then Scope comes into play. After uploading a single CSV file containing the data for multiple Customs declarations, Scope automatically generates all declarations in e-dec. 

      In this alliance, the smooth flow of data from the customers' systems via the exporto ERP and Scope directly to customs and back is guaranteed. Without manual intervention, without changing systems. A customized solution. Fast, secure, reliable. And above all, very simple – and convincing. As Julius and Pascal knew from their own experience which complex processes were taking place in Scope in the background and invisible to the user, they were as impressed as they were enthusiastic. exporto selected Scope without hesitation.

      Subsequently, a full service team at Riege ensured that everything went as desired: Pascal Weiss from Riege Software Switzerland as well as Patrick Hörsken, Stefanie Hoster, Christoph Knolle and Sandra Stütz in Meerbusch. According to exporto at a very high level, with a sound understanding of problems, the friendliness typical of Riege and – very important – always as equals. Riege makes no distinction between established companies and young start-ups.

      Scope slenderizes

      exporto regards Scope as a high-level solution that can be easily adapted to internal processes, streamlining all procedures, accelerating them rapidly, thus creating the opportunity to handle significantly higher order volumes. This makes Scope an engine of growth. Not the only one, but a powerful one with almost no need for maintenance. The developers at exporto happily confirm this.

      In particular, the Swiss eVV processing, for which two external websites had to be called up in the past, has improved by 100% according to exporto. Julius and Pascal are convinced that the interaction of their ERP with Scope, transports data and therefore also goods faster than any other system. The entrepreneurs see no problem with moving even the largest volumes. They and their systems are optimally prepared for this. The only thing that they expect will remain less lean in the future is the company itself. In contrast to their ERP and Scope, the four current permanent employees have reached their limit.

      The preis1– Question

      Julius and Pascal have realized that they cannot serve two masters. In the beginning, they didn't even want to serve one. But now the question became: What should become of their own online shop? As much heart and soul was and still is in preis1.ch, an economic revitalization driven by manpower was hardly justifiable after the Corona-related lockdown and the success of exporto.

      But the shop will live on as a test platform for Customs procedures. For two to three weeks, measures to further streamline processes, new products and product groups are subjected to merciless test procedures in which even Scope has to prove itself and prove its worth. Only after successful completion is there a roll-out to customers. So preis1.ch still has its raison d'être and Julius and Pascal still enjoy their baby. With mixed feelings though.

      exporto expands

      Of course, exporto's recipe for success does not lie exclusively in the software. As always, it is a means to an end, but indispensable. The unique selling point of exporto is a sophisticated full service concept. After Swiss customers place their orders in Germany, the shops send their goods to Konstanz at domestic costs. There they are automatically declared to Customs, then transported to Switzerland and delivered to customers by Swiss Post without additional payment or detours.

      The exporto returns management system ensures with the same reliability that returned goods reach the sender again without bureaucracy. Because here too, Scope ensures that everything is handled cleanly within Customs. In the few months since the end of 2019, the concept has already converted numerous online shop operators into satisfied customers. The first key customer was acquired in spring 2020.

      More are just around the corner and may expect further services. The fulfillment warehouse, which has been in operation since August 2020, helps customers to save effort, resources, time and money. Goods are stored until they are sold, ordered items are packed in original shipping cartons, Customs cleared and shipped from Switzerland to end customers. There are no limits to product categories or merchandise groups. exporto and Scope are able to handle all of them. They are primed for growth.

      ]]>
      The Swiss Army Knife for Logistics https://www.riege.com/news/the-swiss-army-knife-for-logistics/ Fri, 07 Aug 2020 10:00:00 +0200 Riege Software https://www.riege.com/news/the-swiss-army-knife-for-logistics/ The Swiss Army Knife is world-famous, and is always the preferred metaphor used whenever there is a need to advertise versatility. This also makes it infamous since it is often simply not true, and many of these inventions boasting their adaptability, are not nearly as ingenious as the original Swiss Army Knife. Not so with Scope.

      In the adventurous world of logistics, with constant new challenges to survival amid tough competition, Scope is a versatile precision tool. Like the legendary knife: compact, agile and able to cope with any situation. While the Swiss Army Knife is the standard for pocket knives, Scope is the Digital Standard for digital logistics. With all important functions for air freight, sea freight, handling and customs. And just like the Swiss Army Knife, the versatility of Scope was designed from the outset with new functions added year upon year.

      Handling

      To facilitate the daily routine of logistics professionals, we have equipped Scope with comprehensive functions, countless integrations and one of the most appealing user interfaces imaginable. Scope minimizes manual intervention, eliminates tiresome duplicate work steps and avoids unnecessary system changes. The result is a smooth, straightforward workflow that creates a higher level of satisfaction and helps to make users' working lives easier, not just in the almost obsolete office, but anywhere in the world with access to the Internet. Indoors and outdoors, but unlike the knife without adventure.

      Application

      In terms of application, Scope is actually one step ahead of the knife: There is no need to change tools to process a shipment, from quotation to order to delivery. Depending on the freight route or procedure, you choose the one right module and stay there until the job is done. No hunting and pecking for just the right tool or utility, just log in in the morning, log out in the evening and work through without interruption. Except for the breaks, of course.

      Versatility

      Scope is open on many sides. To all sides, actually. We call that boundless connectivity. Whether it's external databases, integration of ERP, WM and accounting systems or connections to airlines, shipping companies and customs: Scope is not only capable of communication, but above all communicative. Data is exchanged smoothly, data quality is always at the highest level, and data security is always guaranteed.

      Visibility

      The Swiss Army Knife can be highly visible, with a good set of tools evident even through a trouser pocket. Scope is particularly impressive because of its user interface, but its strength lies in also making things visible: The search function displays everything the user wants to see at the touch of a button. Scope Connect gives all process participants insight into documents, status and milestones. And the reporting and statistics functions provide precise information in real time about everything that needs to be regularly checked, evaluated and managed.

      Made in

      Products Made in Switzerland and Made in Germany enjoy the highest reputation worldwide. From this point of view, the knife and the software fear neither comparison nor competition. But there is an essential difference: The manufacturer of the Swiss Army Knife also offers of all things, a perfume, while you can be certain Scope has nothing to do with the mouthwash of the same name found in the U.S.A. Scope remains true to itself and its claim: One System. One Record. Or to put it more globally: The future of logistics is digital. Scope is the future of digital logistics.

      ]]>
      Scope 12.6 - Constant? Acceleration! https://www.riege.com/news/scope-12-6-constant-acceleration/ Mon, 22 Jun 2020 07:00:00 +0200 Bennobo https://www.riege.com/news/scope-12-6-constant-acceleration/ The top features in Scope 12.6 prove once again that less is more. And more leads to less work. Fewer manual work steps, but more automation and transparency accelerate the processing of shipments and customs declarations and create more visibility for all participants.

      Forwarding

      Automatic PDF creation for the Air Freight Export Label

      Air Freight Export Labels are now automatically created as PDFs and added to the document tab. In the printer settings, you can specify as usual whether the printout is sent directly to the printer or only displayed in the document tab.

      Partition of the main run into separately trackable sections

      Shipments whose main run is split into several sections can now also be parted in Scope and tracked separately. Scope creates the respective milestones several times according to the sections with location and schedule specifications. These milestones can be met individually. So you always know the current status of a shipment and know precisely where it is at any given moment.

      Flexible bookings for all shipment types without specifying the means of transport

      Create and retrieve bookings without specifying the means of transport for all shipment types, including light shipments and transport orders.

      Booking creation in Scope Connect has been expanded accordingly. The customer enters the booking, and the forwarder decides to which means of transport he assigns this booking.

      Customs

      Provisional duty calculation in import statistics

      The import statistics now also allow the presentation of estimated duties. This means that a statistical evaluation can be carried out even before a procedure has been completed, and import duties such as Customs and EUst have been bindingly fixed.

      Exchange import transactions between branches

      Import transactions from other branches can now be copied and processed and sent via your branch. This it easier, for example, for colleagues from other branches to take vacation or illness replacements.

      Finance

      Group-internal document posting with PDF for the receiving branch

      In the case of group-internal postings, the receiving branch now automatically has access to the document data as a PDF.

      Offer option extended by new fields “Transit duration” and “Description”

      In new offers, the transit duration and a supplementary description can be added easily and quickly under Option.

      If you would like to add these input fields as an extension to your quote, please contact the Riege Helpdesk via Scope F12 function.

      General

      Minimum password requirement improved login security

      Passwords with less than eight characters are no longer accepted if the password is changed or a new user is created to increase security.

      View Top Features   Read Changelog

      ]]>
      The perfect forwarding harmony makes your customer service hit the high notes https://www.riege.com/news/the-perfect-forwarding-harmony-makes-your-customer-service-hit-the-high-notes/ Tue, 09 Jun 2020 09:37:00 +0200 Riege Software https://www.riege.com/news/the-perfect-forwarding-harmony-makes-your-customer-service-hit-the-high-notes/ When it comes to processing shipments, especially in the world of freight forwarding, transparency and communication are vital in keeping customers happy. Allowing you to foster positive relationships and garner goodwill that translates into long term, and hopefully, profitable business. Building those relationships requires a lot of focus on options for the customer. Providing visibility is vital; a customer should know where their freight is, having a window for air cargo or container tracking, or keeping them posted on the progression of the final mile tracking. Additionally, you want to make sure they see the status of different milestones along the way, like if the ISF or AES got filed on time or if the shipment passed customs without a hitch.

      A bird’s eye view on procedural challenges

      But something that doesn’t always get as much attention is the run-up before the shipment starts. All the things that set up the inherit structure of how things get done. These play a significant role in determining customer experiences as well as the kind of customers you will attract. Here I am not talking about shipping terms like if a shipment is FOB or the type of service like expedited or not. Stepping back and reviewing the decisions made before the shipment even starts and taking that bird’s eye view to notice procedural challenges. Considering the choice of partners and vendors you chose to make the flow of cargo possible has an impact. Now you are seeing the patterns that are baked in your service because of the choice of agent, trucker, or carrier you made. These hidden restrictions sometimes get overlooked because everyone is too close to the issue to see the bigger picture. Freight forwarding is holistic, and not seeing all of it can mean missing opportunities that are staring you right in the face.

      The work prior to the shipments

      Thinking beyond those steps to the ones that happened before the pre-alerts, bill of ladings are issued, or AES or ISF get filed is harder because that isn’t where the action is. But you will want to pull that information in and make it visible to your organization so everyone can understand why things were set up that way for a customer:

      • The sales effort made to secure the business
      • The SOPs that were written by the account manager
      • The negotiation of the rates by the purchasing team
      • The time spent finding overseas agents
      • Picking carriers and vendors
      • Developing product

      Just to name a few, all these items play a role in making a shipment happen and ensure that the service offered is of a standard acceptable to your customers and profitable. Not to mention the time spent on nurturing those relationships and, of course, the most important to us, the investment spent on picking then setting up the forwarding software, the one thing that brings it all together.

      The need to fully exploit the software

      Forwarding software is the thread that ties it all together — good software offers a variety of tools that will not only allow you to leverage a forwarding team’s potential but also give transparency to all the things involved in a shipment. Understanding how a software package can take all of that critical information and then facilitate quick answers at the desk level is vital. But sadly, it’s often exactly here where things get lost in the shuffle, and instead of being a boon of wonders, the software isn’t utilized fully, which is an unnecessary shame.

      Creating excellent customer service that keeps your customer happy, to help achieve it, it’s essential to understand what software can do to harmonize all the steps that lead up to the shipment. How to use it to help scale workloads and reduce 5 hours of work with just one click. Automation of billing, transparency through dashboards, and customer reporting are just a few of the powerful tools Scope offers, but there is much more there to help, but like anything else, that too needs the correct set up to get the best ROI.

      Scope can do a lot to help solve forwarding challenges and help you grow good business relationships. And that is what these posts are about. This is the first in a series of blogs to provide insight on how to leverage Scope but also offer a different point of view on how to do things more efficiently.

      Would you like to know more?

      Request a call, and we will show you how Scope can work for you.

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      Seiler Logistics uses Scope to further growth and future-oriented transport management https://www.riege.com/news/seiler-logistics-uses-scope-to-further-growth-and-future-oriented-transport-management/ Mon, 08 Jun 2020 08:30:00 +0200 Riege Software https://www.riege.com/news/seiler-logistics-uses-scope-to-further-growth-and-future-oriented-transport-management/ Seiler Logistics of St. Gallen embodies all the typical Swiss virtues, small, fine, agile and globally networked. Philipp Seiler learned freight forwarding from scratch and developed his skills in large Swiss forwarding companies. In 2015 Philipp felt the time was right to found his own company, Seiler Logistics, which was always envisioned as a thoroughbred among freight forwarders, but a thoroughbred with ambition. Fine, agile and global yes, but never small. Seiler Logistics  is confidently positioning themselves for growth in a market that is highly competitive in Switzerland.

      Their strategy is based on a good Swiss tradition – avoiding growth at any price. Growth must be financially viable, delivering profits and maintaining the high quality standards that the customers of the Swiss freight forwarder already value. In the age of digital logistics, businesses strive for the greatest possible degree of automation without alienating, but rather motivating their skilled employees to make this work. 

      From digital update to the Digital Standard

      Automation and the resulting increase in efficiency should be the initial spark that powers a growth strategy. With this in mind, Seiler worked to replace several obsolete systems with a single new one and bring about a digital update. This proved  proved more difficult than expected, the initial solution seemed attractive, but required unexpected additional internal effort and support was lacking. Then unplanned additional costs began to mount and the project was discontinued. With this experience behind them, the company knew a different, better and financially acceptable solution had to be found.

      There are plenty of systems offering digital Nirvana, but for Seiler the human factor was also key. Apart from an exceptional technical solution, the technology vendor and their employees must fit in with Seiler’s company philosophy. All these virtues were found at Riege, the personal support given by Damir Galijasevic, Senior Sales Manager at Riege Software. There was also the familiar, uncomplicated manner of all key persons involved in the implementation, and of course Scope, the Digital Standard for digital logistics, which enables forwarding operations including customs declarations within a single integrated system.

      One system for everyone and everything

      Growth needs a market ripe with opportunities, but also free resources within a company ready to exploit these opportunities. This is why, in addition to the requirements for modern and future-proof freight forwarding software covering all areas in a single system, Seiler were also looking for time saving and increased efficiency. These factors played an important role in the decision to choose Scope.

      Despite a somewhat longer implementation phase, from Seiler's point of view the wait was worthwhile. The desired increase in efficiency became noticeable in only three months. The clearly structured entry fields, smooth workflows without interruptions and no system changes increased user satisfaction as they adapted to the new system.

      Complete solution without compromises

      Making compromises should be done where there is a benefit to the business, but being forced into unsatisfactory compromises is unpleasant and undesirable.  Seiler had no tolerance for ugly work-arounds. The aim for the new system was to make all other software, apart from the classic office tools, superfluous. After considering the alternatives, there was no option but a decision in favor of Scope. The purchase of the complete solution was proof of this,  Seiler uses the modules for freight forwarding, customs, finance and CRM. The result is a remarkable improvement in all areas and fields of work.

      Forwarding company programmed for growth

      The forwarding module allows complete order processing from door to door. For air freight and sea freight, but also critically for overland freight, which plays an important role in Switzerland due to its geographical location. Data exchange with external databases, communication with airlines, shipping companies and ports works smoothly directly within order processing. There is scalability from one to an infinite number of users creating the best conditions for planned growth. Scope will grow with the company.

      Integrations that pay off

      From Seiler's point of view, the CRM function integrated in Scope has everything needed with no superfluous frills. The clear mapping of status during the acquisition phase supports and attracts new customers. The quotation tool accelerates submission of quotations and when successful, Scope easily converts quotes into orders. 

      There is an interface to the popular Swiss accounting system ABACUS, which smoothly transmits financial information. The mapping of all financial transactions in Scope ensures maximum transparency and provides conclusive information about business development and the economic situation of the company.

      The interface to the FedEx portal is of particular importance to Seiler because they have an intensive and economically significant business relationship with FedEx. The electronic connection permits enormous synergies to be realized, work steps are reduced and capacity freed up.

      The next step into the future

      The next steps to further increase efficiency and promote growth are already planned. These include 

      • Scope Connect as booking and tracking tool for customers and agents
      • an interface to FedEx for bidirectional transmission of shipment data
      • another interface for the exchange of shipment data including pre-alerts

      Management and monitoring

      The changes and improvements resulting from the introduction of Scope are already obvious at all levels of the company. The administrative department has automatically become leaner and simpler. In financial management, the time required has been reduced to a quarter. The acceleration of individual work processes is verifiable because it is measurable. The performance of the entire company as well as individual departments and employees can be seen at a glance, necessary adjustments can be made promptly and controlled in a targeted manner.

      While driving growth, Seiler refuses to lose sight of the human side. There will be no meaningless check-boxes as in large companies, nor will there be a manager permanently look over employees shoulders. Seiler is only concerned with the essentials: fewer errors, less effort, less time. The basis for profitable expansion.

      The forwarding agency of tomorrow

      Seiler believes that growth is not only dependent on technical equipment and available tools. He knows that freight forwarding without humans cannot and will not work. And he knows that attracting and retaining well-trained, qualified employees is not just a question of salary. Individual life planning and a satisfactory work-life balance make a company attractive. Really good staff increasingly expect flexibility and alternative working models from their employer as a prerequisite for commitment and loyalty.

      Here too, Seiler can rely on Scope and offer a location-independent infrastructure. Employees are basically able to do their job at any time and any place. In the company, in the home office, full-time, part-time. Whether, how and to what extent such offers are accepted can be decided by each individual. But changing times demand new concepts. As a modern employer Seiler is ready for this. And with Scope, he is optimally prepared for it. Tomorrow may come.

      ]]>
      DB Schenker organizes charter flights for protective masks with messaging service from Riege https://www.riege.com/news/db-schenker-organizes-charter-flights-for-protective-masks-with-messaging-service-from-riege/ Wed, 13 May 2020 06:00:00 +0200 Riege Software https://www.riege.com/news/db-schenker-organizes-charter-flights-for-protective-masks-with-messaging-service-from-riege/ Extraordinary circumstances call for extraordinary ideas. DB Schenker has come up with a creative solution to ensure the supply of protective masks to hospitals and care facilities throughout Europe. Since air freight capacities have become scarce, but passenger aircraft are still standing idle on the ground, DB Schenker Flight Services chartered three Boeing 767s from Icelandair for pure freight transport.

      The removal of passenger seats and the preparation of the interior for safe cargo transport has made headlines worldwide. What happened in the background, however, to ensure the smooth running of the project is no less spectacular.

      New ways to reach destinations faster

      The challenges for everyone involved were anything but trivial. The route Shanghai-Reykjavik-Munich and back was chosen for the flights and there was good reason for what seemed like a detour. Firstly, because the necessary crew changes had to be carried out in Reykjavik, then, on the return flight to the east, the prevailing winds could be used to accelerate the flights. Most importantly Icelandair in Munich has slots from Reykjavik, but not from Shanghai. 

      Creativity all along the line

      While the idea of chartering unused PAX (passenger) aircraft was already creative, this new path demanded additional creativity. The creation of the AWBs from DB Schenker China and their transmission to DB Schenker in Munich was not the problem. That was routine and part of standard operations. However, Icelandair's standard messaging for these flights had to be changed because the ground handling agent in Munich had to be changed due to the flights being pure air freight loads. Icelandair chose Swissport as the handling agent. 

      Customs customized

      DB Schenker, in its capacity as organizer, also had to ensure that the urgently needed freight did not get stuck in Icelandic customs because of the stopover. For transit handling, advance notifications had to be sent to Icelandic customs that the freight would not remain in the country but would be flown on immediately. This direct communication from carrier to customs was new and only became possible because an exemption for Covid-19 was applied to the supply of protective clothing.

      Simultaneously, messages had to be sent to Swissport in Munich for the customs declaration in Germany. Since Icelandair is a PAX (passenger) carrier by default, DB Schenker could not use the classic Icelandair route of message transmission for these flights. As a long-standing partner also in airline messaging, DB Schenker entrusted Riege with the rerouting of messages for these flights.

      Really well done

      Redirecting messages sounds trivial. But air freight traffic is not road traffic. And all participants had entered uncharted territory.

      Ultimately, it was critical to get everything right so that all the measures taken during transport, customs clearance, unloading and distribution interlocked smoothly. This is the only way air freight can be what it wants to be: fast! And in this acute situation it could not be fast enough.

      This is not normal

      Riege contributed by using 2,000 AWB numbers to redirect messages for these shipments only. For all other Icelandair shipments, messaging had to continue as usual. For this reason the messages were sent exclusively via SITA. The normal route via the normal portals would have triggered the normal processes for passenger aircraft. This would mean the Ground Handling Agent, who normally handles the PAX flights for Icelandair, would have received the data instead of Swissport.

      But this alternative approach has a side effect: Icelandair would not get any data for the pre-declaration at customs. To solve this, Riege had to create a second message for the transmission to customs in Iceland and Germany,  literally overnight. But everything worked out fine. A total of 45 flights are initially planned, each with between 20 and 30 tons of cargo, and all those involved are sure that the processes will continue to run smoothly until the last flight.

      All together for each other

      In this exemplary project, many hands have interlocked and helped many more. First and foremost, the medical and care facilities throughout Europe are supplied with a sufficient quantity of protective masks. Icelandair has the benefit of being able to at least partially compensate for the loss of income from passenger business. Swissport were able to prove themselves a reliable partner for special measures. For DB Schenker this was a successfully test of alternative transport models for exceptional situations. And Riege, whose expertise in messaging was enhanced by new abilities. So this prime example of logistical creativity is also a shining example of cross system, cross-border cooperation.

      ]]>
      Scope enables seamless door-to-door tracking through integration of CargoSteps https://www.riege.com/news/scope-enables-seamless-door-to-door-tracking-through-integration-of-cargosteps/ Thu, 07 May 2020 06:00:00 +0200 Riege Software https://www.riege.com/news/scope-enables-seamless-door-to-door-tracking-through-integration-of-cargosteps/ Düsseldorf/Meerbusch - Riege has added an important component to the tracking function in its Scope forwarding software. By integrating CargoSteps, transparency on the first and last mile is improved both within the company in handling operations and for end customers via the Scope Connect extension.

      Users of Scope can distribute local transport orders to transport companies via CargoSteps. Once an order has been accepted by the driver, all relevant data between collection and delivery is transmitted to CargoSteps via a mobile app and from there forwarded to Scope. When using Scope Connect, all status updates up to the electronic proof of delivery (PoD) are available to all parties involved in a timely manner.

      “With this integration, we are improving Scope users' ability to offer high quality with relatively little effort. This includes improved visibility on the first and last mile,” says Felix Müller, product manager for the forwarding modules in Scope at Riege Software.

      Scope users benefit twice over

      Milestones in local transport can be monitored automatically by means of a status transmission. This allows the clerk to concentrate on the relevant cases and does not have to manually track every order. Seamless, cross-company tracking not only reduces the communication effort during order processing, it also gives Scope users the certainty that door-to-door processing is running smoothly. The data can then be used to generate KPI reports, on the basis of which performance can be evaluated and, if necessary, improvement concepts can be worked out together with the entrepreneurs.

      “By integrating CargoSteps into an existing transport management system, forwarders and connected customers are given the opportunity for seamless tracking. But that is not all. The more intelligently such a system is set up, the more extensive are the possibilities, for example, to subsequently create evaluations to improve performance,” said Rachid Touzani, CEO and co-founder of CargoSteps. “In addition to monitoring, Scope from Riege also enables comprehensive data evaluations for cost controlling and quality management.”

      Time savings are significant

      The aim of seamless transport monitoring and management is not only reliability and customer satisfaction but also increased efficiency. More tracking with less effort not only ensures more control in the execution of transport orders, since a large number of telephone calls and e-mail exchanges can be dispensed during the processing phase, efficiency is increased considerably. CargoSteps has calculated that the time saved per operator is up to 70 minutes per day. Time that can be used for more orders, because less pressure is on the shoulders of the operators. And this is another of Scope's strengths - making the working lives of those involved noticeably easier.

      About CargoSteps

      CargoSteps is a cloud-based specialist for cross-company work and information flows in logistics. The core product is a door-to-door track & trace solution with proactive status updates. CargoSteps was founded in Frankfurt in 2016 and is now used by users in 22 countries.

      With its open interface, CargoSteps can be integrated into other systems, allowing freight forwarders to immediately use the full functionality of the system without onboarding. Through the CargoSteps web application, smaller companies can also access CargoSteps, network with forwarders, carriers and couriers and jointly process transport orders immediately. With the help of the mobile app for smartphones for drivers, tracking of freight and sending updates becomes vehicle-independent. The use of CargoSteps leads to a decreasing error rate, an increase in productivity, relief for employees and an increase in customer satisfaction.

      Contact Information

      Murat Karakaya
      Chief Operating Officer and Co-Founder
      murat.karakaya@cargosteps.com
      +49 69 26484073

      About Riege Software

      Riege Software is a leading provider of cloud-based software solutions for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 550 customers worldwide with over 6,000 users in 43 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

      The company's brand is Scope, the Digital Standard for freight forwarding and Customs, which accelerates all processes and procedures in logistics. Through integration of external ERP/WMS, Scope enables cross-system collaboration and network building, with focus on improving visibility for all stakeholders, quality enhancement, increased productivity, cost reduction and revenue improvement, customer loyalty and employee satisfaction.

      Contact Information

      Benjamin Riege
      Marketing Director
      ben@riege.com
      +49 2159 9148-0

      ]]>
      Riege tips its head for KLM-FFF charity activity https://www.riege.com/news/riege-tips-its-head-for-klm-fff-charity-activity/ Mon, 23 Mar 2020 23:14:00 +0100 Bennobo https://www.riege.com/news/riege-tips-its-head-for-klm-fff-charity-activity/ Originally donated by China Southern Airlines to the KLM, Riege customer Fast Forward Freight contributes to KLM’s donation of 100,000 surgical face masks to Dutch hospitals with a pro bono Customs declaration.

      After Mr. Lingzhi He, Managing Director Europe of China Southern Airlines, handed over the donation to the CEO of KLM, Mr. Pieter Elbers, FFF immediately joined the team and offered the free-of-charge Customs clearance.

      And since Dutch Customs has a special regulation for humanitarian donations even the import duties were 0.00 €. Humanity rules. Riege says ”Chapeau!” to all of them and tips its hat.

      This joint activity is certainly only one example among many others worldwide. But the more such examples become popular, the sooner we may have a chance to overcome this unspeakable crisis. So against common belief, there is still a human, international solidarity. For this we say: Thank you to all.

      ]]>
      IT in an emergency https://www.riege.com/news/it-in-an-emergency/ Sun, 22 Mar 2020 17:00:00 +0100 Kim Christensen https://www.riege.com/news/it-in-an-emergency/ Maintaining continued operations with Scope is our top priority at Riege. We work hard so that our customers' business processes carry on flawlessly, uninterrupted or are restored as quickly as possible.

      Although we have decided, with respect to the current health pandemic, that of all of us will work from home starting on March 18, know this model is not at risk.

      What happens if something does happen?

      In the unlikely event that an unexpected disruption occurs to our system, an emergency plan is in place to resolve it. This plan will provide for an ad hoc team to be set up immediately after any alerts are triggered, under the direction of a crisis coordinator.

      How does the team work together?

      We can transform ourselves into a purely virtual organization at any time. Cooperation and the allocation of tasks would take place via electronic communications. Shift work, including substitution arrangements, are already set up for the roles required to resolve any issue. Should the issue escalate so will our team and on-call managers are called in.

      Who takes care of the data centers?

      On-site deployments in the data centers are rarely necessary, as these are usually only required for life cycle renewal of the hardware or long-term planned capacity adjustments. Experience shows that interventions to stabilize operations at this level are done no more than once a year and even then, as a rule, these do not translate into an interruption of operations.

      But even then in an emergency, the “remote hands” service of our housing partner is also available for on-site interventions in the data center. Our housing partner has been implementing Deutsche Telekom's hygiene regulations since the first week of March to protect the data center operations and its employees.

      Can there still be any adverse effects?

      From our side this should not happen. However, we cannot rule out possible disruptions caused by third parties, nor can we influence them.

      ]]>
      Scope also for the office at home https://www.riege.com/news/scope-also-for-the-office-at-home/ Thu, 19 Mar 2020 13:10:00 +0100 Kim Christensen https://www.riege.com/news/scope-also-for-the-office-at-home/ As a health consideration, we at Riege have all started to work from home since March 18th until further notice. And because Scope is in the cloud so can you and your team. The set up for this couldn’t be easier.

      One way: Virtual Private Network

      If you already have your own Virtual Private Network (VPN) infrastructure available for access by your employees at home, then you are good to go. Just fire up Scope like you would in the office. However, do be aware, that your VPN connection maybe limited for use on your office network or set up for use through a managed network of a third-party provider. If this is the case, then this option is not automatically available to your staff at home. You may need to direct your staff to the next option.

      The other way: via Internet

      This is the other option and still a good solution for you. Riege can offer access to Scope through the internet. Meaning your Scope system can then be accessed from any PC connected to the Internet, from home or in the office. You can opt to set this up temporarily, or if desired for the long term. And don’t worry about security, our strong encryption, URL filters and our Intrusion Protection System secures the access.

      The safe way: Support during set up

      In both cases know that Riege is here to help and our support staff are at your disposal. They can take care of the setup and walk you through any issues to allow anyone who needs to work from home to do so. Just ask and it will be done. Once requested any employees then only need to download and install the Scope Runtime. And Done! Working from home can begin. If additional support for this matter is required, the Riege Support team is there to help you.

      Further information on installing the Scope Runtime and the basic networking options can be found here:

      Keep well!

      ]]>
      Scope is safe despite the Corona https://www.riege.com/news/scope-is-safe-despite-the-corona/ Mon, 16 Mar 2020 14:57:00 +0100 Riege Software https://www.riege.com/news/scope-is-safe-despite-the-corona/ People are central to our success, and not just since the start of the outbreak of the Corona epidemic. But especially during exceptional situations of uncertainty that raise many questions.

      Safe operation is the rule

      There is one question in particular that is preoccupying many of our customers: How safe are our operations with Scope now?

      We are happy to answer in advance: as safe as usual. Not least because of our uncompromising Business Continuity Management.

      Stable business processes are guaranteed

      Since people rely on a company that is capable of working and companies depend on healthy people who are capable of working, Business Continuity Management is gaining special importance.

      Business Continuity Management ensures that Scope continues to operate under all circumstances. Not only, but also in exceptional situations.

      Within the framework of general risk management, an emergency plan is in place in the event of serious unexpected disruptions. The emergency plan sets out in detail procedures, responsibilities and escalation rules so that we can resume operations as quickly as possible and in an orderly manner. At present, however, such an emergency has not occurred or is not foreseeable.

      Scope from the cloud enables work from home

      As a cloud-based solution, Scope is accessible at any time and any place. Our staff in development, support and IT can perform all duties, including those for maintaining the IT infrastructure, from home. This enables us to ensure that Scope continues to operate as expected even when curfews and travel bans have been imposed.

      Your employees can also use Scope to carry out their tasks from their home office in the event of a self-imposed or ordered "quarantine".

      Avoid contacts, but continue to maintain them

      In order to minimize the risk of infection for us all - at least in the professional environment - we practice HomeOffice; we will refrain from visiting customers and suppliers and, if it cannot be avoided, we will temporarily stop using public transport.

      Regardless of this, we, our support and your contact persons will be available as usual. By telephone, email or video conference.

      Especially now it is becoming apparent that digitalization in logistics and accompanying communication is an indispensable component for a secure future.

      We wish all customers and partners good health. See you soon!

      Yours
      Dr. Tobias Riege

      ]]>
      The Perishable Center Frankfurt refreshes Customs communication with Scope from Riege https://www.riege.com/news/the-perishable-center-frankfurt-refreshes-customs-communication-with-scope-from-riege/ Thu, 12 Mar 2020 11:46:00 +0100 Kim Christensen https://www.riege.com/news/the-perishable-center-frankfurt-refreshes-customs-communication-with-scope-from-riege/ The Perishable Center Frankfurt (PCF) is the largest air cargo handling warehouse in Europe. At peak times, up to 700 tons of fresh goods are handled daily at Frankfurt International Airport. An excellent infrastructure and a sophisticated logistics service guarantee continuous cold chains and minimum transport times, thus ensuring the impeccable quality of a large number of different fresh products.

      As a "Port of First Entry", the PCF is authorized in accordance with EU import regulations to import, inspect, store and process temperature-sensitive goods from third countries into the EU. Full recognition as an EU border inspection post gives suppliers and buyers the assurance that their goods are imported reliably and in accordance with regulations.

      Using modern thermal trailers, the fresh goods are transported from the aircraft directly to one of 20 different refrigerated zones with monitored temperature ranges from -25 °C to +25 °C. On an area of over 9,000 m², 120 employees ensure the product-specific storage of the 120,000 t perishables per year, which are stored in appropriate climate zones according to their nature and are checked on site by the veterinary office, phytosanitary service and the Federal Agency for Agriculture and Food (Bundesanstalt für Landwirtschaft und Ernährung, BLE).

      A large number of other services such as loading ULDs, providing, preparing and presenting documents, storage and sorting of goods round off PCF's range of expertise in the field of import, export and transit.

      Need for action to ensure security of operations

      The central location in Europe, the good connection to the road network and the prompt access to the German and European conurbations make the PCF an indispensable partner for the import, export and transit of temperature-sensitive goods. Smooth processing also includes electronic communication with Customs. And here there was a need for action.

      As a service, PCF takes care of safekeeping during import, outgoing clearance of export goods and further transport via transit procedures. After detailed analysis, it was no longer certain whether the existing processes could continue to meet the constantly growing demands. It was recognized that there was a need for action in order to be able to act safely in the future.

      Invitation to the expert panel

      We gladly accepted the invitation to participate in the panel. In the course of the discussions, which were attended by Rainer Wittenfeld, Fred Koldevitz, Operations Manager, and Miltiadis Thomas, Administration Manager at the PCF, we were able to look into the PCF's requirements profile and express our ideas about using Scope.

      After the Operations Coordination department was also involved and had spoken out in favor of the team and scope, nothing more stood in the way of further action.

      Implementation and operations

      With its claim to be “The Digital Standard for digital logistics”, Scope is a perfectly functioning out-of-the-box solution. The standard setup for German Customs procedures ATLAS SumA, NCTS and AES Exit was correspondingly silent and users had no problems applying the procedures. The exchange of information works, and the processing accordingly. Even deadlines that cannot be met can be localized in advance, so customers can be informed in advance of expected delays in pickup or delivery.

      Current application

      In December 2019, 27 users in Frankfurt went live with the Scope Customs solution. The transition from the old to the new system went smoothly, with the current applications running as desired.

      ]]>
      Luckily everything has an end https://www.riege.com/news/luckily-everything-has-an-end/ Tue, 03 Mar 2020 10:00:00 +0100 Riege Software https://www.riege.com/news/luckily-everything-has-an-end/ For everyone new to the business: The Incoterms (International Commercial Terms) are standardized commercial terms issued by the International Chamber of Commerce (ICC). As a supplement to sales contracts in both the international and national movement of goods, Incoterms regulate tasks, costs and the transfer of risks. They define precisely where you responsibilities begin, but more importantly where they end.

      Incoterms 2010 and Incoterms 2020 – What applies when?

      The Incoterms 2020 will apply as of January 1st, 2020. However, Incoterms 2010 can still be applied if both business partners agree.

      What is new in Incoterms 2020?

      There are still 11 Incoterms, each coded in 3 letters. But 5 things have changed.

      • DAT, DAP, DPU: The clause DAT is dropped. In its place either the clause DAP or the new clause DPU can be used.
      • FCA: Here a regulation has been added to on-board bill of lading confirming that the goods have been taken on board or are intended to be taken on board a ship.
      • CIF, CIP: While the insurance clause ICC-C (minimum insurance cover against specified damage) continues to apply when the CIF clause is applied, insurance cover ICC-A (Institute Cargo Clauses - All risks) is required for CIP.
      • FCA, DAP, DPU, DDP: Within the framework of a transport contract, it can now also be agreed that the buyer or seller will carry out the transport using his own vessels.
      • FAS, FOB, CFR, CIF: The clauses EXW, FCA, CPT, CIP, DAP, DPU, DDP apply to all modes of transport including inland waterway and sea transport. FAS, FOB, CFR and CIF are reserved exclusively for shipping traffic, primarily used for mass and bulk materials.

      What does Riege do?

      Riege does you good, even when it comes to Incoterms. In order to simplify their application in daily practice, we created a poster for you to download the new Incoterms 2020 for personal use. So you always have all clauses in view.

      ]]>
      Riege rocks Nashville https://www.riege.com/news/riege-rocks-nashville/ Fri, 24 Jan 2020 15:43:00 +0100 Riege Software https://www.riege.com/news/riege-rocks-nashville/ As a long-term AFA member and Bronze sponsor of the AirCargo 2020 conference, Riege Software naturally will show up in Nashville, TN, from January 26 to 28.

      If there is a Digital Standard then our forwarding software Scope is it. Serving companies of all sizes, from the smallest to the largest. Easy to implement, learn and use, Scope makes it easy for small and medium-sized forwarders to be highly competitive, because Scope delivers same software successfully used by the biggest players in the industry.

      Real-world oriented with modules for Air, Ocean, Road and Customs with web based Booking & Tracking using Connect, Scope accelerates processes, delivers increased operational productivity, full visibility and customer satisfaction.

      In Nashville a trio from Riege will attend, Benjamin Riege, Tim Nies, Vice President USA, and Andreas Rohde, International Business Development Manager at Riege. All are confident they will have the perfect platform for their appearance. Nashville is a great place to start a promotional tour, meeting current customers and partners as well as connecting with potential prospects.

      Naturally, Riege will not appear empty-handed at Nashville. To attract our future fan club, we will raffle a package of Nashville themed items from the legendary Sun Records merchandise.

      Those who would like to make an appointment in the run-up may do so here: sales.us@riege.com. We will be delighted to give a private performance just for you.

      ]]>
      Easy to compete https://www.riege.com/news/easy-to-compete/ Wed, 08 Jan 2020 13:05:00 +0100 Riege Software https://www.riege.com/news/easy-to-compete/ In the previous editions of our “Easy” blogs, we presented a multitude of compelling arguments for Scope. With this blog, we want to give a final nudge to all those who have not yet decided in favor of Scope. Because at the end of the day it is not only a question of the best software but about succeeding in the fierce competition among forwarding companies for customers and orders.

      Scope is the Digital Standard for digital logistics, serving companies of all sizes, from the smallest to the largest. Real-world oriented with proven features and functions, as well as numerous integrations, Scope supports the users in day-to-day business without useless bells and whistles. This accelerates processes and delivers increased operational productivity, visibility and customer satisfaction.

      Cost savings

      Scope is provided exclusively in the cloud. This brings a number of measurable advantages such as location-independent availability and continual updates. Critically, Scope also brings financial benefits because it eliminates the often exorbitant and frequently difficult to calculate investment costs of a complex in-house solution. Operational costs of Scope are easily calculated thanks to its transparent monthly usage fees. Customers only pay for what they really need. Without hidden additional costs that can annul any competitive advantage.

      Equal opportunities

      With Scope, small and medium-sized forwarders get the same software that is successfully used by the biggest players in the industry. While price, cost and features combine as one major benchmark, equally important is the range of services offered. These features make even the smallest forwarder a formidable competitor. Thus Scope levels the playing field and delivers opportunities for all in the challenging freight forwarding business.

      Fully Equipped

      
Despite its impressive performance, Scope is an extremely low-maintenance solution. Regular automated updates and professional online support reduce internal investment, technical resources and overall effort to a minimum. Scope customers can concentrate fully on their core business, and meet the challenges of the market head-on. Get fully equipped here: info.us@riege.com

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      What a year! https://www.riege.com/news/what-a-year/ Fri, 20 Dec 2019 13:46:00 +0100 Riege Software https://www.riege.com/news/what-a-year/ For various reasons we will refrain from organizing fireworks at the end of the year. One of the most beautiful reasons is that we simply do not have time. Our teams have given their all, hand in hand and shoulder to shoulder. The result: 2019 was one of the most successful years in Riege's company history.

      Presence pays off

      Our regular appearances at the transport logistic trade fair in Munich and our participation in logistics and cargo conferences all over the world is increasingly paying off. Talks and events with customers and interested parties, local networking and our engagement in associations and working groups has been rewarded: Riege Software is a globally recognized provider of digital solutions for the logistics industry and Scope is the Digital Standard for forwarders, handling and customs agents, airlines and manufacturers.

      Scope takes off

      With 43 new customers in one year, Scope has once again proven the heights it is capable of with its “One System. One Record”. Not only in supporting users with their daily logistics business, but also sustaining its own interests. With customers increasingly using Scope across national borders, our software has spread to the UK and Russia, bringing the total to 43 countries.

      Handling moves, Customs booms

      While it may be the backbone of forwarding agents with modules for air freight, sea freight and customs, 2019 saw Scope's handling module for handling agents gaining ground. The air freight sector prospered with existing references from well-known companies such as Sovereign Speed and Schlimgen Logistics, but for the first time sea freight agents were welcomed into the Scope Handling fold.

      The Customs module celebrated exceptional success: Once Lufthansa Cargo AG opted for Scope for Customs clearance at the most important airports in Germany, a host of other customs service providers also chose Scope. The same applies to the German-Swiss border area, where Wolffgramm Verzollungen was one of the pioneers. In 2019, other leading customs agents and forwarders made the decision to deploy Scope on both sides of the border.

      Scope worldwide

      Compared to fiscal year 2014, the US branch of Riege was able to quintuple its business with a total of 16 customers and 267 users. In the Netherlands, the total number of customers increased from 98 to 117 in 2019. Riege Mexico recorded an increase in sales of 71% in the 2nd fiscal year, Riege Switzerland, not least due to the development in the Customs area, by 89% compared to the previous year.

      Human in mind

      This confession, which we also call the soul of Scope, naturally also applies internally. With the appointment of Anna Riege as Head of Human Resources in January 2019, we have revamped the design of the working environment for our employees, who now number over 100. Among the decisive changes and enrichments are the formulation of the Riege core values and the internal restructuring, away from traditional departmental thinking towards agile teams that work together across departments.

      Grief and happiness

      Our esteemed colleague Andrej Golovnin left us and this world forever on February 14, 2019. As one of the fathers of Scope, he nevertheless achieved a piece of immortality.

      It was also with great joy that we were able to welcome 4 new earthlings to the large Riege family this year.

      ]]>
      Easy to scale https://www.riege.com/news/easy-to-scale/ Wed, 18 Dec 2019 15:47:00 +0100 Riege Software https://www.riege.com/news/easy-to-scale/ Previous articles have already shown how easy it is to implement, learn and use Scope. We haven't talked about size of operation yet. Probably because Scope does not depend on size. Scope doesn't care at all whether a freight forwarder is small and just starting out, a mid-sized growing adolescent, or even already a large and mature player. Scope is easy to scale and therefore dynamically adapts to any company size. From 1 to infinity. Whether start-up or global player with branches around the world: Scope is always available in any desired size. And affordable.

      Why Scope pays off

      The unrestricted adaptability of Scope is evident in several respects. Customers only get as much Scope as they need, and they only pay for as much as they use. Fair, transparent prices without hidden additional costs. This makes the cost of growth predictable removing risk and limits to expansion: If for any reason less scope is needed, for example less users or fewer modules, it can be simply adjusted downwards. Fast and non-bureaucratic. We don't let anyone pay for something they no longer need. For the Scope user, the costs are also scaled.

      Additional reasons why Scope pays off

      Medium-sized and small forwarders get plenty of benefits: With Scope, everyone gets access to the same features and functions deployed by the biggest players in the industry. This ensures that they can always offer and invoice the same range of services. Thus in addition to delivering a competitive edge, Scope contributes to a balance of power in a highly competitive market. Whether a tender or an individual offer, even the largest competitors have to reckon with a competitor who uses Scope.

      How Scope pays off again

      Scope is the Digital Standard from the cloud, always up to date technically and designed to ensure ever-changing workloads can be easily managed. With classic in-house systems, it's time-consuming and expensive to constantly adjust computer hardware and peripherals to ongoing requirements and to employ or dispatch the necessary personnel. In the case of Scope, this is all taken care of. Scaling of hardware and resources at the IT level is included in the rental price of Scope. All in all, a fair, transparent pricing model with no hidden additional costs. But we've said that before.

      ]]>
      Riege Booking API connects BGL to Air France KLM Martinair Cargo https://www.riege.com/news/riege-booking-api-connects-bgl-to-air-france-klm-martinair-cargo/ Thu, 28 Nov 2019 12:11:00 +0100 Carsten Strong https://www.riege.com/news/riege-booking-api-connects-bgl-to-air-france-klm-martinair-cargo/ Dusseldorf/Meerbusch — Riege Software announces the Go-Live of Dutch customer Best Global Logistics (BGL) with the newly developed Direct Airline Booking API. In the first step, the API is available for Air France KLM Martinair Cargo bookings, enabling seamless operations in conjunction with Riege's forwarding software Scope as an integrated solution. Providing the benefits of direct booking while at the same time avoiding the disadvantage of system changes, the Direct Airline Booking API marks another milestone in Riege's “One System. One Record.” approach to push Scope as the Digital Standard in logistics.

      BGL was the first Riege customer who requested this integration and they will be the first ones to use it. After the pilot period, Fast Forward Freight (FFF) will follow. Both BGL and FFF have invested in the development of the API together with Riege which allowed the completion in the shortest period of time possible. “It was our intention to benefit from this solution, the sooner the better, but we also had the ambition to be the first ones owning this API as an early adopter as well as a driver of future-oriented technology,” said Michel Loots, CEO at BGL.

      With the new API Scope users can directly send a booking request to Air France KLM Martinair Cargo, they will receive flights and prices in real time and then can book the required flight. All directly from within Scope without separate booking via webportals or phone and always with the latest dynamic prices at hand. “Technically, it is all about a real-time match between capacity and demand. In practice, it is about saving time and money by avoiding phone calls and system changes. Literally a significant win for us and our customers which simultaneously makes us stronger in a very competitive market. The money we invested together with FFF is well spent, and the ROI is calculated for within one year,” said Michel focussing the economic aspect.

      “You rarely find companies co-investing in technological progress these days. With partners like BGL and FFF, Riege is blessed in the best meaning of the word. Together we set the foundation for a ground-breaking solution that will later be available for all Scope users worldwide. And of course, it is not limited to Air France KLM Martinair Cargo. All airlines are most welcome to join this community, gaining new customers with impressive volumes of freight,” said Henk Boorsma, Managing Director and co-owner of Riege Software in the Netherlands. 65.995 unique AWBs created by Scope users within the last 12 months only for Air France KLM Martinair Cargo speak for themselves.

      “I am glad and honoured to represent a company which not only can trust in the capabilities and loyalty of its employees, but also in the allegiance of its customers many of whom have proven more than once that real partnership goes beyond purely factual business relationships. That's priceless. I wish to express my thankfulness specifically to Michel Loots of BGL and Marc Terpstra of FFF. When we say that Scope is the future of digital logistics, guys like them are the driving force,” said Dr. Tobias Riege, CEO of Riege Software.

      About Best Global Logistics

      Best Global Logistics is a Dutch independent third-party logistics service provider (3PL) offering relatively complex logistics solutions on a global scale. The company operates two bonded and free-zone warehouses located in Lijnden (Amsterdam airport) and Rotterdam in the Netherlands. BGL has a strong foothold in the maritime industry, while also serving a range of other industries.

      About Riege Software

      Riege Software is a leading provider of cloud-based software solutions for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 550 customers worldwide with over 6,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and North America.

      The company's brand is Scope, the Digital Standard for freight forwarding and Customs, which accelerates all processes and procedures in logistics. By integrating external ERP/WMS and intelligent applications, Scope enables cross-system collaboration and network building, with focus on quality enhancement and productivity increase, cost reduction and revenue improvement, customer loyalty and employee satisfaction.

      Press Contacts

      Michel J. Loots
      michel@BestGlobalLogistics.nl

      + 31 20 4108800

      Benjamin Riege
      ben@riege.com

      +49 2159 9148 0

      ]]>
      Easy to manage https://www.riege.com/news/easy-to-manage/ Wed, 06 Nov 2019 11:04:00 +0100 Carsten Strong https://www.riege.com/news/easy-to-manage/ Since a shipment is more than the movement of goods from A to Z, management of cargo is complex, spanning numerous logistics processes. Operators, customers and managers are all simultaneously engaged in this. They all have to contribute their share based on the information they have to hand.

      Therefore accuracy of information is critical to anyone involved in the management of shipments. Wrong or missing information leads to wrong or missing decisions during the shipment process. Wrong or missing decisions mean a loss of revenue, through storage charges, delay or mis-routing. The pressure on the industry is high even when everything goes smoothly. It becomes dramatically higher when things go wrong.

      Digital Standard

      As the standard for digital logistics, Scope is regularly updated according to industry requirements to fulfill all operational needs. This may also be true of other systems, but Scope differentiates itself through intelligence, network building and boundless connectivity enabling cross-border, cross-system collaboration along the global supply chain. Scope connects to numerous systems that automate decision-making based on the most accurate information, this contributes to the management of shipments themselves. All of this is done in compliance with all existing regulations and Customs.

      Management tools

      One of the benefits of Scope is its ability to take pressure off all stakeholders during the execution of a shipment. Apart from its built-in pressure relieving tools like the Shipment Monitor, Scope is assisted by a web applications such as Connect and Commercial Dashboards which give stakeholders active co-management of their shipments and provide managers of forwarding companies insight into the real performance of their business, enabling them to monitor and analyze progress and productivity, and adjust when and where necessary.

      Shipment Monitor

      The Shipment Monitor enables users to see the current status of all shipments recorded in Scope at a glance, without having to call up each shipment individually. It shows the last event as well as the next milestone with date and time information. If action is required, it is possible to go directly into the shipment, e.g. to change, update or delete status. Various filter functions can be used to select, monitor or edit specific items or statuses. The timely overview of all shipments and the possibility to intervene promptly reduces the risk of unwanted and cost-intensive delays with the potential loss of revenue and reputation.

      Connect

      Connect is the complimentary web application that enables forwarders, agents and customers to track the current status of a shipment along the supply chain. The benefits are numerous and the advantages pay off. Knowing for certain what is happening and who has what to do and when is priceless. All stakeholders get reliable information as to their responsibilities across all locations, and can be enabled to fulfill milestones and add events or generally intervene regardless if they use Scope or not.

      Customers can place bookings that are instantly available in Scope. All relevant documents are generated with the completion of a shipment and are available prior to its arrival. Stakeholders can review them right away, the next step or action can be taken immediately.

      Dashboards

      The Commercial Dashboards give managers more insight and a rock-solid information regarding the current status of their company. They are a real-time view of actual performance using interactive meaningful graphs that provide key visibility of vital financial and operational processes, clearly indicating the actual economic status of a company.

      This way, managers get deeper and detailed insight from live data directly from Scope in a split-second. They can check, compare and analyze current and past performance, from earliest to latest. They are able to evaluate operations, productivity and earnings to confirm assets and profitability. They can monitor progress and trends, reinforcing the foundations of a fertile growth strategy while simultaneously steering clear of the pressure of uncertainty and speculation.

      Management summary

      Like no other, Scope stands for an easier management of a single shipment and the entire forwarding company, while easing the pressure on those in charge. In fact, the pressure is on the competition to keep up.

      ]]>
      Forwarding Software “Made in Germany” https://www.riege.com/news/forwarding-software-made-in-germany/ Tue, 22 Oct 2019 16:50:00 +0200 Carsten Strong https://www.riege.com/news/forwarding-software-made-in-germany/ Originally introduced in Britain by the Merchandise Marks Act 1887, to mark or even stigmatize foreign produce, “Made in Germany” was soon leveraged to a proof of quality and reliability. This is why Germany is number 1 of 52 countries in the Made-in-Country Index. Consumers all over the world trust the indication of origin “Made in Germany” the most. This is the result of a recent survey in 23 countries, conducted by YouGov Market Research and the University of Cambridge which places Germany No. 1 followed by Italy, Great Britain and France.

      The label today

      As of today the label “Made in Germany” is not controlled by a central regulatory body nor a registered seal of quality. Products made in Germany with a supply by foreign subcontractors may yet be labeled as “Made in Germany” or alternatively as “designed and developed in Germany” or “engineered in Germany”.

      The Riege 100% rule

      Regardless the actual legal situation, Riege makes sure that the “Made in Germany” quality seal on its forwarding software Scope reflects to a 100% “Made in Germany” policy. Design, development, engineering and final production are solely executed, supervised and quality controlled at the Riege Headquarters in Germany.

      The quality pledge enhanced

      Our commitment to 100% “Made in Germany” is not limited to Scope and the people involved in its creation, improvements and extensions. The quality standard is passed to employees in our branches outside Germany and Europe. They get intense training and coaching to adopt and fulfill these standards for enhanced skills in implementation and support locally. This way we do not only export our product “Made in Germany” but also the label itself.

      ]]>
      Magusa promotes the art of logistics with the engagement of Scope https://www.riege.com/news/magusa-promotes-the-art-of-logistics-with-the-engagement-of-scope/ Wed, 16 Oct 2019 16:39:00 +0200 Carsten Strong https://www.riege.com/news/magusa-promotes-the-art-of-logistics-with-the-engagement-of-scope/ For almost two decades, Magusa Logistics has been delivering excellence in time-critical logistics. It all began in Miami, when an entrepreneurial couple, Carlos and Romy Maguina, decided there was opportunity in the logistics business as the Latin American region started to show strong economic growth, creating opportunities for international trade. The company's approach is to partner with their clients and act as an extension of their own organizations, allowing Magusa to recommend the best-cost, highest-value services that fit their needs.

      Upon mastering general cargo logistics, Magusa focused on more sophisticated time-critical project logistics, such as performance-based shows and touring productions. Their proven expertise within the rapidly growing industry was all that was needed to create one of the strongest brands in the market. Magusa has now moved more than twelve thousand events all around the world. In the years since it was founded, Magusa has grown to become a large network of more than 140 offices, agents and logistics partners all around the globe. The same spirit of excellence and relentless pursuit of customer satisfaction is as strong and evident today as it was at the start.

      Clearing the stage

      Magusa were looking for the best way to keep control of all their cargo movements and wanted more automation while doing so. In practice, they wanted e-AWB, electronic pouches and documents. They wanted software with good support and an interface to Quickbooks.

      The plot was to keep records of all Magusa movements on one platform. Added to this was the desire to automate many of their processes and eliminate the need for double data entry. Our general direction was:

      Act 2

      After lots of research Magusa narrowed the possibilities to a couple of applications but none really convinced them, until they found Scope. After a call with Mark Ketcham of Riege Software and a personal visit, he showed Magusa what Scope was capable of and they immediately decided to implement it.

      Enter Scope

      As soon as a shipment is confirmed, Magusa Ops open a shipment in Scope. Whether it's air, road, ocean, or multimodal, Scope can create it. Once created, they assign a job number, a customer, and input as much data as they can. As the shipment progresses and they learn delivery and consignee information, they add this to the record. Once all information is in Scope, all sorts of shipping documents can be created, simplifying the process for the operations team. This growing database of shipments lets the pricing team use prior movements as the basis for quotes on upcoming projects, and everything is handled in one place.

      The encores

      Its been a little over a year now, and there is still a learning curve, but it has worked for Magusa perfectly so far. They also took the opportunity to incorporate some of the accounting features in order to keep track of budgets and vendors.

      Show must go on

      Future “to-dos” include bringing more of the accounting part of Scope into daily use. So far they have not maximized use of this feature, but they soon plan on doing so. Magusa would also like to see a warehousing module in Scope to quickly create warehouse receipts with pictures attached so that customers can see how their freight is being handled. The warehouse module would also allow them to drag freight from their storage into a shipment, and seamlessly create these shipments. This Scope feature is planned and will stage its debut during a gig in the near future.

      ]]>
      Easy to use https://www.riege.com/news/easy-to-use/ Tue, 15 Oct 2019 11:09:00 +0200 Riege Software https://www.riege.com/news/easy-to-use/ Remember the article on how easy it is to learn Scope? Well since it’s easy to learn it follows that it’s also pretty easy to use Scope in daily routines. Actually, that’s what it’s all about. Logistics in all its forms like Forwarding, Handling and Customs declarations becomes inexorably digital. This is common knowledge. And yes, the software in itself is digital, but the point is, how does it deal with digitality in terms of data input, exchange, storage, processing and integrity? Does it become rocket science? Or does it make things easier and therefore more pleasant for everyone? With Scope it’s the latter – smoothing processes, pleasing employees, satisfying customers, reinforcing collaboration. Sounds like a lot, but when you get the basics right it’s so easily done.

      Clear and consistent

      It starts with the entry screen and all follow-up screens, clearly picturing the workflow with a consistent layout enabling seamless step-by-step forwarding operations and Customs declarations. Intuitive, self-completing entry fields accelerate the editing of each shipment while the one-entry-of-data-concept avoids waste of time and fault-prone re-keying. In practice, Scope offers a user interface which provides the essential user experience, enabling seasoned operators to create a shipment in 60 seconds. With all relevant data to hand at the end.

      Strong data, useful templates, Quick Search function

      Scope stores, administrates and processes an infinite amount of data, and knows how and where to find it when needed. Accumulating and maintaining strong master data and allowing the creation of unlimited templates puts an end to time consuming back checks or re-creation of documents for recurring shipments. Users can fully focus on their key tasks and keep their work in progress, rather than trying to build shipments from a rag-tag collection of notes and fading memories. Scope replaces human disorganization with order and digital data-banks that provide essential information in a flash. And when the memory of some specific information becomes just too faint, enter what can be remembered in Scope’s Quick Search function and find it in the blink of an eye.

      The Digital Standard

      Proving its claim to be the Digital Standard for logistics software, Scope can cope with all kinds of data. Although minimizing data formats to a “One System. One Record” policy would make many things even easier. Air Freight is a good – or rather bad – example of this. Auto-creating the e-AWB at the end of a shipment with no extra tools needed is one Scope’s virtues, but more than 10 years after its launch in 2008, roughly 50% of the Air Freight industry are still not fully digital at all, and it remains complicated to find out which airlines on which segments even support eAWB. Seen in this light, Scope is not just easy to use, but easily ahead of its time. The future of logistics is digital. Scope is the future of digital logistics. And therefore future-proof. As of today. With ease.

      ]]>
      Easy to learn https://www.riege.com/news/easy-to-learn/ Thu, 10 Oct 2019 10:49:00 +0200 Riege Software https://www.riege.com/news/easy-to-learn/ Once Scope is fully implemented, users can enjoy a multitude of benefits and advantages right from the start. At first sight, the forwarding professional understands the software’s clear user interface which corresponds to the workflow of the forwarding processes. The consistency of screens within Scope provide continuous recognition and instant orientation. This kind of easiness enables learning by doing on a greater scale than offered by other business software. Further intensive additional training tailored to the customers’ individual demands can turn every professional into a veritable forwarding champion.

      Riege teaches users more

      Regardless of the instant recognition of how Scope works, further training is offered by highly qualified Riege experts who speak the language of software and the languages of Forwarding, Customs and Handling. This ensures smooth operations without interruption from the very beginning. Next to thorough lessons on how to handle the daily workflow seamlessly, Riege trainers demonstrate speedy shortcuts to reveal the hidden treasures within Scope that create some astounding results making operations with Scope even more satisfying and productive.

      Scope supports users automatically

      Should anything go wrong during the shipment entry phase like a typo or transposed digits, you won’t get the big surprise at the end. Scope continuously validates a multitude of fields on the fly and immediately indicates when something is not correct or at least worth counter-checking. A red error icon appears automatically if an entry is not valid or totally incorrect, this indicates action has to be taken. A yellow warning icon indicates a minor issue which may be ignored, but is worth a moment of additional attention before smoothly proceeding.

      You never stop learning

      Scope is and always will be the sum of its endless improvements and continuous enhancements that stake its claim to be the Digital Standard in forwarding software. With these tweaks and updates, the capabilities and possibilities of Scope change also. To stay up-to-date with these developments, Riege offers thorough in-depth training even for experienced users enabling them to enhance their expertise, sharpen skills and exploit the scope of Scope to the max. If you still get lost at a certain stage, the complete online user manual is always at hand. Or press the F12 button to get in direct contact with the Riege Helpdesk. Making regular use of these easy to use tools, is all it takes to stay up to date and build on the first-steps-sessions. This is what keeps Scope always easy to use. Read more on that topic soon.

      ]]>
      Easy to implement https://www.riege.com/news/easy-to-implement/ Tue, 08 Oct 2019 16:00:00 +0200 Bennobo https://www.riege.com/news/easy-to-implement/ Because the majority of the Scope setup is done by Riege, this means our customers need minimal IT involvement and little internal manpower for Scope to be ready to run. This benefit has a marvelous side effect: internal resources can concentrate on key tasks instead of Scope setup. Riege takes care of the system preparation and background details which is why Scope is the Digital Standard for forwarding software.

      The one-for-all policy

      When a forwarder orders Scope, Riege assigns a project manager, who becomes the key Riege contact for the customer for the duration of the implementation. This is the go-to person if anything has to be analysed, planned, managed or communicated. Of course, the project manager doesn’t walk alone, in the background there is a support team of skilled experts from different disciplines that cover all aspects of the required tasks. This hive of specialists is invisible to the customer whose sole point of contact is their project manager guiding the efforts of the Riege implementation team. This ensures there is no Babylonian confusion over requirements and terminology, but rather continuous progress because the project manager speaks both, forwarding and software languages.

      The first steps and progress

      From the beginning, the Riege team identifies the forwarder’s operating procedures, records requirements and prepares the setup of Scope including user permissions to be licensed for Forwarding and Customs. The setup also includes

      • Import of master data for customers, agents, shippers and consignees
      • Connection of branches and printers to the Riege Data Center
      • Forms evaluation, setup and configuration
      • KPI and reporting setup and notification processes
      • Complete financial framework to the GL level including cost centers, charge types, currencies and tax rates

      This last item is based on deep experience with many accounting interfaces such as QuickBooks, to ensure delivery of seamless data exchange with flawless integrity. The framework is adjustable to every forwarder’s needs. A straightforward list of requirements is all that is required and customers hardly notice any of the behind the scenes activities that deliver rock solid performance.

      Registration and connection to external entities

      Since connectivity is a key requirement by forwarders and consequently a key experience provided by Scope, Riege gives these special attention. Connections and registrations to external systems and databases are part of the infrastructure our customers receive with Scope. Connectivity is provided for:

      The access to these providers is enabled directly out of Scope, no additional implementations are required.

      Before the Go-Live and after

      To ensure the best possible user experience from the start, Riege offers intense training tailored to the customer’s processes and demands and provides extensive Go-Live support. After making sure customers go live as fast as possible, our aim is to ensure live operations are as successful as possible.

      That’s Riege. That’s Scope. That’s you – without even thinking about the implementation process and its procedures. But think about reading the next chapter on Easy to learn. Coming soon.

      ]]>
      Lufthansa Cargo relies on Scope from Riege Software for Customs declarations https://www.riege.com/news/lufthansa-cargo-relies-on-scope-from-riege-software-for-customs-declarations/ Tue, 08 Oct 2019 06:00:00 +0200 Riege Software https://www.riege.com/news/lufthansa-cargo-relies-on-scope-from-riege-software-for-customs-declarations/ Dusseldorf/Meerbusch — Riege Software prevailed against well-known competitors in a tender procedure of Lufthansa Cargo AG for the redesign of its system for handling the German ATLAS customs procedures SumA and NCTS as well as the Austrian NCTS Out procedure. In Germany, over 800 Scope users are active at 10 locations, in Austria currently 20.

      Essential criteria in choosing a system and partner were, among others, the technical sustainability of the system as well as the confidence in long-term development based on partnership. “In view of the large volumes that we handle in Germany and worldwide, we need a strong IT partner. A powerful and reliable interface to the customs authorities via continuously enhanced software with fast adaptation of short-term changes is crucial for us and our customers”, said Michael Reisenberg, Head of Application Development - Cargo Handling, Customs & Connectivity at Lufthansa Cargo.

      With these stringent requirements, Lufthansa Cargo opted for Scope, the application for digital logistics developed by Riege. In just 4 months of intensive work, the team around Dirk Heidenfelder, Product Manager Customs at Riege Software, and Holger Merk, Team Leader Customs Development, were able to implement the requirements. The focus was on automated clearance of the summary declaration (SumA) and re-exports by taking IATA messages and converting them into a standardized format. In addition, the transit procedure is also created via IATA messages and then supplemented manually. “There is still room for further automation of the processes”, summarized Dirk Heidenfelder. And Holger Merk added: “We are prepared for this. Scope has considerable potential to provide users with even more comprehensive support in the control and post-processing processes.”

      An essential part of the project was also the accompanying coaching in the go-live phase and reliable support, which Riege defines as functionality within Scope and not as is usual, a supplementary service. “The strength of our product lies not least in the qualification of the people who develop, permanently improve and expand it - and accompany customers in an advisory and problem-solving way. Anyone who relies on Scope can also rely on the support”, said Dr. Tobias Riege, CEO of Riege Software, “just as we could rely on the cooperation of those involved at Lufthansa Cargo. My special thanks go to the entire Lufthansa Cargo team, both in the stations and in the central departments, for their fantastic support throughout the entire project phase.”

      In Germany the locations Frankfurt, Hamburg, Berlin, Cologne, Dusseldorf, Leipzig, Munich, Nuremberg, Stuttgart and Paderborn went live with over 800 users, in Austria Vienna with about 20. “The speedy implementation of the project was very important for us. In addition to the always highly professional cooperation, the positive team spirit also contributed to the success, which further increased the common motivation”, commented Oliver Schatz, Head of Global Handling Processes and responsible for Customs at Lufthansa Cargo, on the timely implementation.

      About Lufthansa Cargo

      With a turnover of 2.7 billion euros and 8.9 billion revenue tonne-kilometres in 2018, Lufthansa Cargo is one of the world's leading companies in the transport of air freight. The company currently employs about 4,500 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by Lufthansa German Airlines, Austrian Airlines, Brussels Airlines, Eurowings and SunExpress, and an extensive road feeder service network. The bulk of the cargo business is routed through Frankfurt Airport. Lufthansa Cargo is a wholly owned Lufthansa subsidiary of Deutsche Lufthansa AG and Lufthansa Group’s logistics specialist.

      About Riege Software

      Riege Software is a leading provider of cloud-based software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 550 customers worldwide with over 6,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and North America.

      The company's brand is Scope, the digital standard for freight forwarding and Customs, which accelerates all processes and procedures in logistics. By integrating external ERP/WMS and intelligent applications, Scope enables cross-system collaboration and network building, with focus on quality enhancement and productivity increase, cost reduction and revenue improvement, customer loyalty and employee satisfaction.

      Press Contacts

      Andreas Pauker
      Lufthansa Cargo
      andreas.pauker@dlh.de
      +49 69 69695537

      Benjamin Riege
      Riege Software
      ben@riege.com

      +49 2159 91480

      ]]>
      Riege presents the Digital Standard for digital logistics at GLN Conference 2019 https://www.riege.com/news/riege-presents-the-digital-standard-for-digital-logistics-at-gln-conference-2019/ Mon, 23 Sep 2019 08:00:00 +0200 Bennobo https://www.riege.com/news/riege-presents-the-digital-standard-for-digital-logistics-at-gln-conference-2019/ Dusseldorf/Meerbusch/Hong Kong – An active member since 2008, Riege Software attends the annual GLN Conferences like every year. This year, the German developer of the cloud-based forwarding software Scope, who is also Silver Sponsor of the conference, takes the opportunity to present the progresses and developments which are a regular component of Scope.

      Scope, the quality forwarding software made in Germany, is widely acknowledged to be the Digital Standard for digital logistics, enabling unrestricted global collaboration, serving more than 450 customers worldwide with over 5,000 users in 41 countries.

      “With excellent connections in Asia, punctuated by our branch in Hong Kong, which was established in 1996, and is managed by Hong Kong born and raised director Patrick Ling, we have a good understanding of the market, but most of all of the demand of Asian customers. This is why next to efficiency driven by technology, individual happiness is a kind of ‘built-in’ feature in Scope. At this year's GLN Conference we will prove this once again”, said Johannes Riege, founder and shareholder of Riege Software.

      Developed with focus on Forwarding and Compliance, Scope brings enterprise class abilities to every freight forwarder, from the smallest to the largest. Designed as a “One system. One Record.” solution, Scope makes things easier, faster and therefore more efficient, boosting global supply chain productivity, no matter how many shipments to handle.

      “Scope is cloud-based and boundlessly scalable. This enables small companies to work at the same standard and level as the big ones, while it allows huge companies to cover their operations without technical limits. With a native support team based in Hong Kong, customers don't have to worry about anything, team members speak all expected languages, mother tongue Chinese, English and Forwarding”, said Andreas Rohde, International Business Development Manager at Riege Software.

      Those who wish to encounter the people who provide the Digital Standard in logistics may take their chance at the 17th GLN Conference in Bangkok, October 20–23, 2019. Riege Founder Johannes Riege and International Business Development Manager Andreas Rohde will be pleased to welcome interested parties.

      About Riege Software

      Riege Software is a leading provider of cloud-based software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and North America.

      The company's brand is Scope, the Digital Standard for Forwarding, Customs and Handling accelerating all processes and procedures in logistics. Enhanced by the web application Connect, and integrated to third party ERP/WMS, Scope enables cross-system collaboration between the stakeholders in the global supply chain. With focus on quality improvement and productivity increase, cost reduction and revenue optimization, customer loyalty and employee satisfaction.

      ]]>
      Buzzwords https://www.riege.com/news/buzzwords/ Tue, 03 Sep 2019 10:00:00 +0200 Carsten Strong https://www.riege.com/news/buzzwords/ A specter haunts the logistics industry – the specter asks if you will master the transformation into the digital future of logistics, or not? There seems to be a great deal of uncertainty about this future, and uncertainty has always been a fertile breeding ground for self-proclaimed saviors, and it still is. The self- anointed saviors message is often simple and alluring – they preach the latest buzzwords that are apparently the solution to all our problems. Buzzwords like Blockchain, Artificial Intelligence (AI) and Machine Learning – to name a few.

      Don't let us be misunderstood, as the creators of Scope – Innovation in Logistics, we have always been upfront and open towards technological progress. We carefully monitor and evaluate any emerging and novel technologies to determine if they are just hype or trend. And we know that hype may evaporate while trends morph into industry standards. The latter happens occasionally and may become true for Blockchain, AI and Machine Learning, although recently a renowned global player in IT has silently swept these topics under the carpet.

      Logistics and Blockchain

      To take the buzz out of the word: Blockchain technology – in brief – codifies exchange of data between participants unknown to each other. This only applies to a small percentage of stakeholders in logistics because many, if not most business relationships are long-lasting and built on experience, mutual respect and trust. Blockchain is based on mistrust. We will see in the near future how it can be successfully implemented within digital logistic systems, improving processes rather than thriving within mistrust.

      Logistics and Machine Learning

      From the beginning and for a long time now, AI and Machine Learning have been associated with a Chess computer beating the Chess World Champion. After years of research, progress and advanced development, these twins have earned a place within high-tech industries and science. But still it's called Machine Learning with the emphasis on Learning. Who provides the algorithm? Who sets the standards? Who defines the goals? Humans. AI and Machine Learning are primarily designed to provide assistance to accelerate the completion of recurring daily tasks reliably, minimizing faults. But the fact is that AI remains far from flawless, a surgery X-ray reader doesn't know more about the human body and anomalous inconsistencies than any good human physician.

      Technical development and Humans

      There's yet another aspect that should not be ignored because it concerns the humans employed within industries: Will the technically feasible offer them relief or release? Will humans benefit or will they become victims of development, becoming redundant and deprived of a future?

      Dealing with buzzwords like Blockchain, AI and Machine Learning, the issue that concerns us most is not what the technology behind them can do. That is uncontroversial. The question is, what can they do for the logistics industry and the countless people keeping it alive. Or asked the other way around, haven't they already found their way in, in one way or another? E.g. in Scope, for the benefit of both industry and employees.

      Assistance in Forwarding and Customs

      Let's take a look at what Scope already does in assisting operators. The forwarding module provides inline autocomplete during data entry. It validates entries against data bases. It automatically creates invoices. The Customs module automatically calculates guarantees. It displays warning lists for deadline expirations. An intelligent new message function always refers to the last valid message.

      Clearly, these are examples of AI and Machine Learning finding their place in Scope. While this process has no end, we will remain true to our commitment to “Digital logistics with a Human Heart”. And that's more than buzzwords. We're not working actively on banishing humans from logistics.

      To make a long story short. Buzzwords are not the solution to the problem known as the digital future. It's all about which technologies have substance to them and how they can be humanely exploited for the logistics industry, fostering everyday business, enhancing human well-being. After all, the technologies behind buzzwords are tools providing assistance. They are not the answer to the question whether one will master the future or not.

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      How to keep pace with logistics development https://www.riege.com/news/how-to-keep-pace-with-logistics-development/ Tue, 13 Aug 2019 17:18:00 +0200 Bennobo https://www.riege.com/news/how-to-keep-pace-with-logistics-development/ The development of the Mexican logistics industry in the last 5 years is amazing, accounting more than $4 trillion for both export and import of merchandise. The growth rate of some ports displays a literally giant step from 2017 to 2018. Official figures indicate an air freight growth of 42% on export for Chihuahua and 49% on import for Monterrey. Sea freight grew by 30% export in Cd. Del Carmen and 24% import in Coatzacoalcos. While road traditionally is still the by far dominating way of transportation with an overall amount of more than $2.2 trillion in 5 years, the numbers of air and sea ports altogether add up to the impressive sum exceeding $1.3 trillion in the same period of time.

      Merchandise move in Mexico 2014-2018

      Type of transport Export in USD Import in USD
      Air 92,218,642,000 185,704,542,000
      Sea 390,455,294,000 647,681,163,000
      Road 1,248,840,976,000 1,027,874,372,000
      Rail 269,441,098,000 165,323,132,000

      Numbers provided by INEGI

      What do the figures of logistics development imply?

      The question arising is not; will this trend go on in the next years? We know the answer here, because Mexico is a prosperous and growing country with perfect conditions for further development. The question really is, does your supply chain software meet the resulting requirements and will it keep pace with further development?

      Put your current supply chain software through its paces

      To answer the question, just ask yourself, if your current software provides e-rates, e-invoicing, e-AWB, e-B/L, e-mail and all the other “e-” features which cope with the current need for continuous data flow? If so, does it deliver the "e” automatically or do you need extra tools and have to change systems forth and back to get the desired results? Do you have to take deviations and delay into account instead of connecting automatically to external ERP/WMS for unrestricted collaboration?

      The “Digital Standard” for cross-system collaboration

      If the answer to the questions above is ”No!”, you should switch to Scope. Scope is the “Digital Standard” that equips you with a wide variety of e-tools, impressive features and numerous integrations for boundless connectivity enabling cross-system collaboration. Thus Scope streamlines, simplifies and accelerates operational processes, and helps building networks across all borders.

      One scalable supply chain software for all

      Due to its scalability, Scope grows as your company grows, empowering you to easily manage and track your entire business cycle from quote to delivery – independent of the size of your company. Scope is designed to serve all from smallest to largest.

      Scope “speaks” SAT and CONTPAQi

      Scope satisfies all specific Mexican regulatory requirements. The electronic invoicing and stamping via CFDI to SAT is enabled directly out of Scope, without changing the application and needing to re-enter data. The seamless integration of SAT (including CAAT) and CONTPAQi Contabilidad allows direct and secure exchange of data without the risk of inaccuracy caused by multiple as well as senseless rekeying.

      Bookings, milestones, track and trace

      The complimentary web application Connect informs you, your agents, customers and involved trucking companies about the current status of shipments in real-time, allows fulfillment of milestones, adding events or place bookings that are immediately available in Scope and ready for further processing.

      Supply chain software from the cloud

      Provided as Software as a Service (SaaS) from the cloud, Scope upgrades are delivered automatically without extra cost, helping you to always keep pace with current best-practices and emerging developments, enabling you to quickly and efficiently manage freight movements any time, any place, effortlessly keeping pace with the rapid growth of the Mexican logistics industry will grow. Now is the time to jump the on the train – before it leaves.

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      2019 IACAC Golf Outing – we're in https://www.riege.com/news/2019-iacac-golf-outing-were-in/ Fri, 09 Aug 2019 15:18:00 +0200 Riege Software https://www.riege.com/news/2019-iacac-golf-outing-were-in/ Join the Riege team on the fly and get a look at Scope, the smart forwarding software which offers all in one – Air, Ocean and Road with Customs via NetCHB. Plus eAWB, plus access to CBP for AES/ISF, plus integration to QuickBooks, plus plus plus. No hidden handicaps? No hidden handicaps! Find out for yourself. On August 13, 2019 from 8:00 am to 3:00 pm at the Bridges of Poplar Creek in Hoffman Estates, IL. We're in. Are you? Then please feel free to make an appointment right now: +1(844) 474-3436 or via info.us@riege.com. We're waiting for you, at whichever whole you prefer.

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      Hidden costs vs. transparent pricing https://www.riege.com/news/hidden-costs-vs-transparent-pricing/ Mon, 29 Jul 2019 12:00:00 +0200 Carsten Strong https://www.riege.com/news/hidden-costs-vs-transparent-pricing/ Purchasing decisions are greatly influenced by pricing. Same product, different prices? That's easy to decide. Similar products, different prices? That's tricky, how will you do a detailed comparison and do you know what you will really get? Eventually you find out after purchase and then its too late.

      With logistics software, things are even more delicate. Withdrawal from a signed contract due to excessive extra charges is a costly affair, withdrawal after implementation is almost impossible – for the next 5 or more years.

      Unexpected extra costs can turn logistics software into malware

      The problem starts with fair and transparent pricing – or the exact opposite of it. The vendor who honestly presents all costs, including extra-charges, risks being rejected because at first sight he appears too expensive. The vendor who offers a low price but hides an often endless list of extra costs for additional functionality and services gets the contract. The buyer is trapped when he finds out that the overall operational cost exceed those of the rejected transparent offer.

      To avoid burning money already spent and to keep his business going, the buyer has to accept and pay these additional bills – regardless how many and for what. Refusal is futile. And while the software may do what what was promised, it becomes a form of malware, because it damages business by cutting margins. If the Extra costs are passed on, it jeopardizes customer relationships. And then, on top of that, some products don't even meet the expectations associated with the purchase.

      How to avoid hidden cost for logistics software

      What can you do to avoid these unpleasant conditions? Stop trusting the first glance prices. Get reliable measures of the cost of performance. Get a binding calculation rather than an attractive offer. Or take the shortcut to accelerate things: Get Scope! Designed as integrated forwarding software for air freight, ocean freight and customs, Scope has evolved into the “Digital Standard” for the logistics industry, enabling cross-border and cross-system collaboration due to unrestricted connectivity while simultaneously providing individual human well-being.

      Transparent pricing distinguishes logistics software also

      But that's not all. Focusing on “Digital Logistics with a Human Heart”, Scope naturally represents the standard and values of its creator – Riege Software. A family business since 1985, and no ambition to change that. Riege stands for openness, truth and fairness in all aspects of business which consequently is also true for Scope itself. Next to transparent pricing, a short contract period and fair conditions are self-evident. You pay for what you get and you get what you pay for. Today and in future. Fully affordable. Because the well-being of those working with Scope also depends on the well-being of their employer.

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      Riege demonstrates “Digital Logistics with a Human Heart” at CWA Expo Carga 2019 https://www.riege.com/news/riege-demonstrates-digital-logistics-with-a-human-heart-at-cwa-expo-carga-2019/ Mon, 24 Jun 2019 11:29:00 +0200 Carsten Strong https://www.riege.com/news/riege-demonstrates-digital-logistics-with-a-human-heart-at-cwa-expo-carga-2019/ Querétaro, Mexico – Since the foundation of their Mexican branch in 2017 Riege Software is attending the CWA-Expo Carga, the most important logistics event in Latin America. This year for the third time in row. Showing up with the local as well as representatives of the Riege family is a commitment to the United Mexican States, their economic development and the people engaged in the forwarding industry.

      Taking place in the heart of Mexico from June 25 – 27 at Centro Citibanamex in Mexico City, CWA Expo Carga, is the perfect platform for exchange of views with logisticians from all over the country, for networking and one-on-one business meetings. And to know Scope.

      Scope is the forwarding software made in Germany for air freight, sea freight and customs, which has evolved into a logistics platform for cross-border and cross-system collaboration through continuous enhancement and development. This approach allowed Riege to add functions and interfaces to serve the demand of Mexican customers as well as to fulfill the obligatory and mandatory requirements of Mexican fiscal laws, and keep it in sync with the rapidly developing logistics industry in Mexico. Recognized as a true collaboration driver, Scope is designated to boost economic success but also to brighten the work-life of the most important factor in logistics – humans. “In compliance with our corporate philosophy of ‘Digital logistics with a Human Heart’ our engagement in Mexico furthers our goal of providing user friendly technology from Germany with maximum connectivity that enables unrestricted collaboration,” says Dr. Tobias Riege, CEO of Riege Software.

      Visitors of the Riege booth No. 1329 on the Exhibition Floor will be able to see up close what Riege means by “Digital Logistics with a Human Heart”. Scope enables freight forwarding processing from quotation to delivery, ensures connectivity by integrating external systems and allows cross-company collaboration along the entire supply chain. Everything from a single platform, without time-consuming change of systems and fault-prone rekeying of data.

      In day-to-day business, Riege Software Mexico provides all services and support needed on-site, adding a personal touch to the world of digital logistics. “Regardless of electronic communication and fulfillment, our physical closeness adds the human touch promised by our company mission,” states Maritza Castillo, Head of Business Development at Riege Software in Mexico. And Benjamin Riege, Marketing Director at Riege Software, adds “The close relationships that we were able to build with our Mexican customers result from the dedication of our highly qualified personnel in Mexico who consequently get all the support they need from our headquarters. You could say that the Mexican market is a matter close to our hearts. This is also one of the reasons why we attend the CWA Expo Carga regularly.”

      Insiders and interested parties are most welcome and may take the opportunity to discuss all matters of importance with Maritza Castillo, Ashel Amay, José Rios and Benjamin Riege from the German Headquarters. They will be pleased to provide any information about the scopes of Scope, to answer questions, and welcome willing logisticians to the Scope family.

      About Riege Software

      Riege Software is a leading provider of cloud-based software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and North America.

      The company's brand is Scope, the digital standard for Air Freight, Sea Freight and Customs accelerating all processes and procedures in logistics. Enhanced by the web application Connect, and integrated to third party ERP/WMS, Scope enables cross-system collaboration between the stakeholders in the global supply chain. With focus on quality improvement and productivity increase, cost reduction and revenue optimization, customer loyalty and employee satisfaction.

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      Jordi Barreiros assigned new Branch Manager of Riege Software in Switzerland https://www.riege.com/news/jordi-barreiros-assigned-new-branch-manager-of-riege-software-in-switzerland/ Mon, 17 Jun 2019 00:00:00 +0200 Carsten Strong https://www.riege.com/news/jordi-barreiros-assigned-new-branch-manager-of-riege-software-in-switzerland/ Bassersdorf/Zurich, Switzerland – As of May 2nd 2019, Jordi Barreiros is appointed the new Branch Manager for Riege Software in Switzerland. Jordi is a qualified expert in Customs and Foreign Trade and brings with him a wide range of transport and logistics experience. This appointment reinforces Riege's progress in growing Scope which is their digital logistics platform.

      “Our goal in Switzerland is capitalizing on our expertise and references in order to increase the Scope customer base beyond the traditional forwarding industry. Jordi's user experience and his associated network of importers creates ideal conditions for achieving this goal,” says Dr. Tobias Riege, CEO of Riege Software.

      Jordi originally hails from Spain and has two mother tongues, Spanish and German. He also speaks Swiss German, English and French. Highly motivated and qualified, Jordi will certainly translate Riege's strategy into success. “Facilitating local expertise to foster global growth is part of the positioning of Scope which is 100% consistent with my objective targets,” says Jordi Barreiros. “The increasing need for customers not only to implement digital processes but also to understand them for future initiatives creates perfect conditions to achieve the goals we have set ourselves for the Swiss market.”

      This applies in particular to customs clearance. Since Scope covers all e-dec and the Swiss Transit (NCTS) procedures, forwarders as well as consignees can transmit customs declarations directly from a shipment within Scope or from its seamless integration into existing ERP/WM systems. Due to Switzerland’s specific independent status in Europe the demand for this is particularly high.

      Jordi Barreiros takes over from Andreas Fenner, who is withdrawing for health reasons after 10 years as branch manager for Riege in Switzerland. “Andreas has been with us from the very beginning. He built the business basically from scratch, therefore we owe him a lot and wish him all the best, especially good health,” says Dr. Riege, and Jordi Barreiros adds, “Taking over from Andreas and what he has built up, is the perfect foundation to successfully proceed, and at the same time a commitment to further growth.”

      About Riege Software

      Riege Software is a leading provider of cloud-based software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and North America.

      The company's brand is Scope, the digital platform for Air Freight, Sea Freight and Customs accelerating all processes and procedures in logistics. Enhanced by the web application Connect, and integrated to third party ERP/WMS, Scope enables cross-system collaboration between the stakeholders in the global supply chain. With focus on quality improvement and productivity increase, cost reduction and revenue optimization, customer loyalty and employee satisfaction.

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      In the heart of Mexico with Mexico in the heart https://www.riege.com/news/in-the-heart-of-mexico-with-mexico-in-the-heart/ Mon, 10 Jun 2019 17:09:00 +0200 Benjamin Riege https://www.riege.com/news/in-the-heart-of-mexico-with-mexico-in-the-heart/ Attending the CWA-Expo Carga, the most important logistics event in Latin America, is a must – in terms of business development. Showing up with the representatives of our Mexican branch as well as of the Riege family is a commitment – to the United Mexican States, their economic development and the people engaged in the forwarding industry.

      Taking place in the heart of Mexico from June 25 – 27 at Centro Citibanamex in Mexico City, CWA-Expo Carga, hosting empirically over 17,000 visitors, is the perfect platform for interaction between importers and exporters from all over the country, for networking and business meetings. And to know Scope.

      Scope is the forwarding software made in Germany for air freight, sea freight and customs, which has evolved into a logistics platform for cross-border and cross-system cooperation through continuous enhancement and development. This approach to thought and action enabled us to add functions and interfaces to serve the demand of Mexican customers as well as to fulfill the obligatory and mandatory requirements of Mexican fiscal laws.

      Insiders and interested parties will be able to see up close what Riege means by “Digital Logistics with a Human Heart”. Scope enables freight forwarding processing from quotation to delivery, ensures connectivity by integrating external systems and allows cross-company collaboration along the entire supply chain. Everything from a single system, and always with the aim of simplifying and improving the working life of those involved, thus making it noticeably more pleasant.

      For us at Riege Software Mexico it is obligation as well as great pleasure to participate for the third consecutive year.

      Visit us on Exhibition Floor, Stand 1329. Next to Maritza Castillo and Ashel Amaya, Benjamin Riege from the German Headquarters will be present and pleased to inform you about the scopes of Scope and to answer questions. You are most welcome.

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      INTTRA communication without a contract! https://www.riege.com/news/inttra-communication-without-a-contract/ Fri, 07 Jun 2019 09:00:00 +0200 Riege Software https://www.riege.com/news/inttra-communication-without-a-contract/ Riege Software makes its sea freight customers an offer available nowhere else: A direct connection to INTTRA, without a binding contract, without detours. Directly from Scope.

      The data exchange includes the transmission of

      • Container bookings and events
      • B/L instructions
      • VGM details (VERMAS)

      All the work is done in Scope. The time-consuming switch to INTTRA or to carrier's websites is no longer necessary.

      In practice this means:

      • Triggering of data exchange in one operation from Scope
      • No system changes, no re-keying of the same data
      • Secure information about the shipment status in Scope
      • No separate INTTRA contract, no separate invoicing

      In total, users benefit from:

      • Less effort due to faster order processing
      • No additional costs thanks to invoicing based on INTTRA prices
      • Reduced costs through measurable time savings

      This service is not free of charge. But it doesn't cost the earth either. And it's worth every cent thanks to the savings achieved and the information quality gained.

      Frequently Asked Questions

      What are the advantages of message transmission via INTTRA?

      Both quantitative and qualitative message content is consistently high, leading to significantly more information. The delay-free message transmission directly from Scope and the message receipt with immediate visibility in Scope leads to measurable time savings.

      What are the advantages of connecting to INTTRA via Riege?

      There are no additional costs compared to INTTRA's pricing when using the direct connection via Riege. This means an INTTRA contract and additional invoicing from INTTRA is avoided.

      Which contractual commitment do I enter into?

      None. With Riege Software only an agreement for activation is made. Invoices are issued on the basis of the number of container messages sent.

      From what numbers of container messages is the agreement worthwhile?

      Since the scaling of the container message costs can be varied according to the size of the forwarding customer, the agreement is worthwhile even for forwarding agents who only handle containers in the single digit range per month.

      Are there free alternatives?

      Yes, there are. A popular way is the direct, free access to carriers via their website. Here, however, the additional time involved for searching and rekeying of data is often out of proportion to the advantages of automated processing and the resulting increase in data integrity.

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      Riege demonstrates “Digital Logistics with a Human Heart” at transport logistic 2019 https://www.riege.com/news/riege-demonstrates-digital-logistics-with-a-human-heart-at-transport-logistic-2019/ Mon, 03 Jun 2019 00:00:00 +0200 Bennobo https://www.riege.com/news/riege-demonstrates-digital-logistics-with-a-human-heart-at-transport-logistic-2019/ Meerbusch, Germany – For the 8th time in a row Riege Software presents digital solutions for the logistics industry at the transport logistic fair in Munich from June 4th - 7th, and for the 7th time Scope, the forwarding software for air freight, sea freight and customs, which has evolved into a logistics platform for cross-border and cross-system cooperation through continuous further development.

      Insiders and interested parties will be able to see up close what Riege means by "Digital Logistics with a Human Heart". Scope enables freight forwarding processing from quotation to delivery, ensures connectivity by integrating external systems and allows cross-company collaboration along the entire supply chain. Everything from a single system, and always with the aim of simplifying and improving the working life of those involved, thus making it noticeably more pleasant.

      “The shipment monitor integrated within Scope provides real-time alerts on shipments that go off the rails and require action,” says Felix Müller, Product Manager of Scope Forwarding at Riege Software. “In addition, the tool provides an overview that makes it possible to better estimate the expected workload for the next few days. The data (e.g. planned and actual times, measures, exceptions) are available for KPI evaluations in order to continuously control and improve the quality of the logistical service provision.”

      As the shipment progresses, the complementary web application "Connect" supports forwarders, agents and customers in tracking shipments and thus checking their current status. “All process participants receive reliable information about their responsibilities, can fulfill milestones and add events,” says Sascha Plath, Head of Customer Support at Riege Software. “Customers can make bookings that are immediately visible in Scope. All relevant documents are available when the shipment is completed and thus before it arrives. Connect's clearly structured, user-friendly interface can be adapted to the forwarder's corporate design and presented to customers as a separate, complementary service.”

      “Because of its unlimited connectivity, Scope is open to anything and everyone who seeks or needs to be electronically connected to external systems. This applies to communication with institutional process participants as well as data exchange with systems on the customer side," says Dr. Tobias Riege, CEO of Riege Software.

      Scope communicates with all important cargo community systems for air freight and the relevant portals for sea freight messaging and tracking. In addition, Scope provides direct access to portals that offer security and compliance checks, quality controls as well as flight plans and sailing schedules for airlines and shipping companies.

      “Thanks to its compatibility with third-party WMS/ERP software, the Scope Customs Integration can serve all customs procedures in all connected countries,” says Dirk Heidenfelder, Product Manager of Scope Customs at Riege Software. “This enables users to complete customs clearance from their system without having to call Scope Customs separately. A real black box effect. This is currently possible for customs clearance in Germany, the Netherlands, Switzerland and the USA.”

      Of course, Scope has numerous accounting features, but can also be easily connected to accounting software. All data can be transferred to the customer's favorite external accounting package for further processing.

      Scope has all the features and functions that actively support the user in order processing. The one-time data input eliminates unnecessary manual work steps and time-consuming system changes. Simplified processes help to further accelerate processes and reduce sources of error. Full transparency and access options for all participants ensure a unique user and participant experience throughout the entire logistics chain. Dr. Tobias Riege is convinced: “The future of logistics is digital. Scope is the future of digital logistics”.

      About Riege Software

      Riege Software is a leading provider of cloud-based software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and North America.

      The company's brand is Scope, the digital platform for Air Freight, Sea Freight and Customs accelerating all processes and procedures in logistics. Enhanced by the web application Connect, and integrated to third party ERP/WMS, Scope enables cross-system collaboration between the stakeholders in the global supply chain. With focus on quality improvement and productivity increase, cost reduction and revenue optimization, customer loyalty and employee satisfaction.

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      Cogent communicator https://www.riege.com/news/cogent-communicator/ Wed, 22 May 2019 09:00:00 +0200 Riege Software https://www.riege.com/news/cogent-communicator/ Users of Scope applaud its multiple integrations. Scope integrates to third party systems of all kinds. Among them are the major cargo community systems for airfreight (CHAMP, Descartes, Cargonaut, CCN Singapore) and the corresponding portals for sea carrier messaging and tracking (DAKOSY, BHT, Portbase, INTTRA, GT Nexus, CargoSmart and Ocean Insights). In addition, Scope provides access to portals which enable security and compliance checks, quality control (Cargo iQ) as well as flight details of airlines and sailing schedules of sea carriers.

      But that's not all. By embracing any WMS/ERP, the Scope Customs integration can unify all customs procedures in all available countries. Currently used in Germany, the Netherlands, Switzerland and the US, this solution gives users the opportunity to clear customs from their systems without even touching Scope Customs itself – a true blackbox.

      And there is still no end in sight. Specifically for the Mexican market and its strict governmental rules for business practices, Scope provides integrations which are obligatory by law. Mexican businesses are obliged to submit all outgoing invoices electronically to SAT (Servicio de Administración Tributaria – Mexican Department of Treasury) using the CFDI (Certificado Fiscal Digital por Internet – Digital Fiscal Certificate via Internet). Scope connects directly and provides the ‘electronic stamp’ in return within a split second.

      In the best sense of the word Scope really pays when it connects to accounting software such as QuickBooks, CONTPAQi, DATEV, Sage, Unit4, Exact or Abacus, ensuring the unrestricted exchange of financial data between the systems, from invoicing to statements.

      There's a lot more Scope integrates to, but the list is so large we had to make a separate page for it and you can check it here. Anything Scope does not integrate to? Yes, a lot of other Transport Management Systems, most of which are incapable of keeping up and you wouldn't want a downgrade, would you?

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      “Digital Logistics with a Human Heart” live at transport logistic 2019 https://www.riege.com/news/digital-logistics-with-a-human-heart-live-at-transport-logistic-2019/ Tue, 21 May 2019 08:00:00 +0200 Riege Software https://www.riege.com/news/digital-logistics-with-a-human-heart-live-at-transport-logistic-2019/ While logistics turn unstoppably digital the focus still has to be on the people involved. They keep logistics alive. That's why Riege Software uncompromisingly commits to “Digital logistics with a Human Heart”. Visible and tangible in Scope, the digital platform for air freight, sea freight and customs.

      To be seen and experienced at transport logistic in Munich from June 4th – 7th 2019 in Hall A3, Stand 313/414. Presented and demonstrated by the members of the Riege family and the forwarding and customs experts of the Riege Family for the 8th time in a row.

      There is a lot to discover and marvel at. Thanks to its unlimited connectivity, Scope enables unrestricted cross-border and cross-system collaboration. Due to its communicativeness, Scope is open to many kinds of interfaces within the entire supply chain. Scope already communicates with all important cargo community systems for air freight and the relevant portals for sea freight messaging. This is digital logistics in the truest sense of the word.

      He or she who hasn't made an appointment to experience Scope for themselves, is still very welcome and also invited to the Riege-Stand-Party on Wednesday, June 5th from 6pm. In our view, joyful partying is also part of the human heart.

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      Go Connect! https://www.riege.com/news/go-connect/ Thu, 18 Apr 2019 02:00:00 +0200 Riege Software https://www.riege.com/news/go-connect/ Forwarding has increasingly become a process of managing cargo rather than just moving it one way or another. The logistics world of today and tomorrow requires unrestricted collaboration to obtain maximum transparency and simplification as well as faster, more efficient handling. Seamless exchange of all data and information between all participants is the key to achieving these goals, boundless connectivity is the way to go.

      A multitude of theoretical paths lead to this goal and just as many differing opinions exist as to the supposedly perfect solution. Every new technology arrives on a wave of hype regardless of its usefulness and necessity. In practice, it's about tangible, helpful solutions, the right and perfect tool for the purpose intended.

      Logically, a hands-on Transport Management System (TMS) should – in addition to fulfilling the basic requirements of forwarding like creation and transmission of the e-AWB – emphasize collaborative management and transparency by digital connectivity. Scope does both, just without the hype.

      Scope connects

      Scope is the TMS empowering forwarders to easily manage and track their entire business cycle – from quotes to delivery. At each stage of a shipment, Scope connects to a multitude of third party providers and Cargo Community Systems, offering a communication platform that enables seamless exchange of information without time-consuming system changes and avoiding fault-prone re-keying of data. Thus Scope drives collaboration while simultaneously increasing data integrity and improving productivity.

      Scope collaborates

      To achieve these objectives, Scope itself collaborates. The complementary browser-based book, track & trace portal Scope Connect creates a high degree of transparency, enabling tracking of progress along the supply chain. All participants obtain reliable guidance as to their responsibilities across locations, with options to intervene – regardless whether they use Scope or not.

      All relevant documents are available prior to a shipment's arrival. Participants can review them right away and the next step can be taken immediately. Users are able to screen shipment status and check fulfillment of milestones for verification purposes. They can detect and remedy deficiencies to avoid unwanted and costly delays. Shippers can place bookings directly with immediate visibility in Scope, ready for further processing without loss of time or crucial information.

      Users’ insights

      The Shipment Monitor within Scope Connect provides an integrated dashboard with interactive Key Data Points and supplementary overview maps that give users reliable information on current status of shipments. Clickable graphical filter functions accelerate targeted selections and allow individual examination from pickup to delivery – including exceptions.

      Users’ delights

      The benefits are numerous and the advantages pay off. Knowing for certain what is happening and who has what to do and when is priceless anyway. Scope and Scope Connect enable unrestricted collaboration at the highest level, made possible by boundless connectivity.

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      Riege partners with US leader in Customs Brokerage Software https://www.riege.com/news/riege-partners-with-us-leader-in-customs-brokerage-software/ Thu, 18 Apr 2019 00:00:00 +0200 Carsten Strong https://www.riege.com/news/riege-partners-with-us-leader-in-customs-brokerage-software/ Georgetown, CT / Tucson, AZ – Riege Software, Germany's leading vendor of innovative, digital logistics solutions announces its partnership with NetChb, the US market leader in Automated Brokerage Interface (ABI) software. The deal represents another country-specific collaboration for Riege’s freight forwarding software Scope, fulfilling on its product promise of being the unrivaled, comprehensive, single entry data system.

      Customers using Scope to file importer security filings (ISF) can now leverage NetCHB’s advanced software solution and on-staff customs brokerage expertise to file entry summaries and cargo releases directly with US Customs. Data will flow seamlessly between the two platforms for the most accurate, complete, and timely compliance filings for in-bound ocean and air shipments.

      Mark Ketcham, VP Americas for Riege Software, is pleased with the new partnership , because of NetChb’s deep knowledge of entry procedures, admissibility requirements, rates of duty as well as applicable taxes and fees for commercial shipments, which is built into the market-dominant brokerage software.

      “The partnership with NetChb allows the complete tracking of every shipment within Scope, without multiple log-ins across systems and other time-consuming loops, while removing all the stress and uncertainty around often complicated compliance and customs declarations for Scope customers,” says Ketcham.

      Tom Groh, President of NetChb looks forward to the potential global opportunities that may develop, stating “Since the transition by US Customs to its Automated Commercial Environment (ACE) system, NetCHB has become the industry standard in customs brokerage software. Working with Riege is the next step for us in deepening our understanding of the freight forwarding market and allowing over 450 Riege customers in 41 countries to experience the accuracy, efficiency, and ease of use that has made NetChb dominant in our category.”

      Through the partnership, Scope once again proves its capabilities as one of the leading systems enabling unrestricted collaboration between participants in the supply chain whichever system they use.

      In addition, Ketcham reports that the growth Riege has experienced in the US is fueling plans for further expansion in North America. “We were fortunate to experience strong double-digit growth in our user base in the last two years. Our forecasts are equally as robust.”

      Consequently, Riege have added sales, customer service and technical support resources, maintaining offices in Georgetown, CT, Chicago, IL and Phoenix, AZ.

      About NetChb

      Privately-held and U.S. Customs-approved NetChb, LLC. is the market leading provider of Automated Brokerage Interface (ABI) software in the USA. Founded in 2005, it was the first web-based platform to automate import and export compliance filings and the payment of duties for companies using customs brokers or filing directly. NetCHB maintains the most advanced software solution in today’s global trade compliance marketplace. With over 550 clients and 8,800 users completing over 100 million transmissions to US Customs, the company estimates that roughly six-percent of goods coming into the USA (based on total dollar volume) are processed using NetChb, Customers use its software to track and manage the import and export of commercial goods and facilitate seamless communication between customs brokers, importers, freight forwarders, container freight stations, and warehouses. Headquartered in Tucson, Arizona, the company maintains representatives across the United States. For more information, visit https://www.netchb.com.

      About Riege Software

      Riege Software is a leading provider of smart software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

      The company's brand is Scope, a smart, integrated Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Enhanced by the web application Connect, Scope enables seamless collaboration between all stakeholders in the supply chain. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

      ]]>
      Riege and CCS Italy announce Cargo iQ platform for SME https://www.riege.com/news/riege-and-ccs-italy-announce-cargo-iq-platform-for-sme/ Wed, 17 Apr 2019 12:35:00 +0200 Carsten Strong https://www.riege.com/news/riege-and-ccs-italy-announce-cargo-iq-platform-for-sme/ Meerbusch, Germany – Riege Software announce cooperation with CCS Italy in a business venture promoting a new initiative to assist SMEs participation in Cargo iQ, the IATA interest group composed of some 80 major airlines, freight forwarders, ground-handling agents, trucking companies and IT solution providers globally. Its mission is creating and implementing quality standards for the worldwide air cargo industry.

      “With Cargo iQ SME, we provide a turn-key solution for independent freight forwarders to benefit from shipment planning and control through shared Route Maps and operational visibility for various milestones along the shipment lifecycle,” said Chris Davies, Manager Product and Technology, at Cargo iQ.

      Like Riege, CCS Italy has worked closely with Cargo iQ on this issue and so in early 2017 Gianni Mauri, Director Business Processes Air Cargo at CCS Italy, contacted Riege about possible cooperation. CCS Italy was searching for a reseller CDMP-F (Cargo iQ Data Management Platform for Forwarders) platform that could speed up the development of Innovative solutions tailored to the SME forwarders market.

      In November 2017, CCS Italy and Riege agreed to cooperate. “It was our intention to offer Cargo iQ services to SMEs for affordable fees, but at the highest possible technological level. We contacted a number of established and well-known players in the industry, viewing them as potential partners, but rather soon we came to the conclusion that Riege and their CDMP platform would be the best choice – for us, and for our customers”, said Gianni Mauri who was leading the screening process at CCS Italy.

      Riege Software was ready to make the necessary investment. Christian Riege explains the company's attitude: “Whatever we do, we put focus on scalability – in all aspects – to serve customers from the smallest to the largest, and delivering the same high technological level to all. Our acclaimed TMS Scope is proof of this. The opportunity to expand this approach the Cargo iQ initiative focused on SMEs was the stimulus for the inevitable investments and additional work we undertook. We had to build, to align, to register and to setup at several sites in order to fulfill the numerous special requirements. Thanks to our experience and our skilled colleagues it was rather more routine than a challenge – with the awesome outcome facilitating SMEs access to Cargo iQ.”

      The conditions are laid to provide Cargo iQ on a much broader basis. Martin Skopp, Product Manager Cargo iQ at Riege Software, is positive that the new product will appeal to customers and provide absolute satisfaction: “Riege has been certified for Cargo iQ – formerly Cargo 2000 – since 2009. Our expertise in reliable messaging is unquestionable, even the biggest players in the market make use of our capabilities. Both, forwarders and airlines. The cooperation with CCS Italy deploys our know-how to the benefit of SMEs who have played a central roll in Riege's activities since the launch of Scope in 2008.”

      SVP Software Development Christian Riege signed the agreement on behalf of Riege Software and CEO Emanuele Vurchio on behalf of CCS Italy. A pilot phase is ongoing and involved parties are getting consistently closer to market readiness. The Cargo iQ management team is on-board together with several carriers on the airline side. The future, once again, has moved another step closer.

      About Cargo iQ

      Cargo iQ is an IATA interest group with the mission of creating and implementing quality standards for the worldwide air cargo industry. Cargo iQ operates as a not-for-profit membership group supported by IATA and composed of over 80 major airlines, freight forwarders, ground-handling agents, trucking companies and IT solution providers globally. Cargo iQ members developed a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones. As part of that system, the Cargo iQ Master Operating Plan (MOP), which has been endorsed by IATA as a recommended industry practice, describes the standard end-to-end process of transporting air cargo.

      About CCS Italy

      CCS Italy is a leading ICT provider for the air cargo industry, specializing in innovative, added-value IT solutions for freight forwarders, air cargo carriers and ground handling agents. Founded in the late 90s as a Service Center for IATA in Italy, the company has established its reputation due to innovative services, which meet the increasing need for air cargo players to adapt their IT systems to the reception and transmission of electronic messages, according to the standards defined by the international regulatory bodies.

      Since 2004, CCS Italy has been operating as a Cargo Community System in Italy, supporting several existing initiatives to improve efficiency, security, and quality within the air cargo industry; these include programs for the digitization of transportation documents, such as IATA e-freight, e-AWB and e-CSD, as well as the quality management system Cargo iQ.


      About Riege Software

      Riege Software is a leading provider of smart software solutions and services for the logistics industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

      The company's brand is Scope, a smart, integrated Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Enhanced by the web application Connect, Scope enables seamless collaboration between all stakeholders in the supply chain. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

      ]]>
      With iQ to more quality https://www.riege.com/news/with-i-q-to-more-quality/ Tue, 16 Apr 2019 10:24:00 +0200 Riege Software https://www.riege.com/news/with-i-q-to-more-quality/ Managing quality is one thing. Making quality management possible is another. With Cargo iQ (formerly Cargo 2000), IATA provides an end-to-end standard process and quality management that will continuously improve the value of airfreight, enabling participants in air freight traffic to work according to defined quality standards, to document them and to improve and correct deficiencies if necessary.

      Since 2008, Riege has been actively involved, taking the role of a Cargo iQ IT Solution Provider. Employing the masterminds of our Messaging and Clearing Center to raise and keep the required standards, we were first certified with best marks in 2009. Audits for follow-up certifications which take place in a regular three-year cycle have been passed successfully ever since. We have continuously achieved high marks for our contribution, a Cargo Data Management Platform (CDMP).

      Adhering to the IATA standards of Cargo iQ, the milestone templates within our forwarding software Scope allow the mapping of operational procedures with the look and feel of Cargo iQ, proving the authenticity of our standards and procedures.

      Looking to the future, Cargo iQ strives to become more attractive for small and medium-sized forwarders and Riege actively supports these efforts in the Cargo iQ sub-working group SME. We are totally committed to this goal and will subsequently aim for a fully transparent integration in Scope. Because in Scope, the future never stops.

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      Riege Software partners with Chain.io providing cross-platform collaboration https://www.riege.com/news/riege-software-partners-with-chain-io-providing-cross-platform-collaboration/ Thu, 04 Apr 2019 00:00:00 +0200 Carsten Strong https://www.riege.com/news/riege-software-partners-with-chain-io-providing-cross-platform-collaboration/ Georgetown, Connecticut – Riege Software, Germany's leading vendor of innovative, digital logistics solutions announce their partnership with Chain.io to allow stakeholders in the supply chain to quickly and efficiently communicate fast moving data between multiple internal and external systems.

      The goal of the partnership is providing increased collaboration, higher speed and accuracy in supply chain communication, and an improved shipper experience with true added visibility. In addition to facilitating more connectivity between partners, the integration will offer greater options to current as well as future Scope users – with minimal effort for Riege.

      Integration with Chain.io, means any API flavor and file format such as EDI, XML or CSV can be handled quickly and consistently to exchange data between different systems that do not share a common language. As a result, this cooperation accelerates Advanced Shipping Notices, Inventory updates, IOT data streams, Shipment status updates, eCommerce orders and deliveries.

      Riege’s United States customer, Green Worldwide Shipping, an international leader in global freight forwarding services, implemented the Scope integration with Chain.io and were able to enhance their capabilities of cross-platform collaboration across almost every service element. “It is no question that continuous improvement to the technologies we use is an essential component in the future of international freight management,” says Thomas Jorgensen, President & CEO of Green Worldwide Shipping. “By increasing the operational efficiency of our technologies, we are able to free more time for our freight experts to do what they do best – service the client.”

      "As logistics providers move towards digitization, they're being asked to connect to more and more systems across many technology stacks," shared Brian Glick, Chain.io's CEO. "We're excited to provide Riege's customers with a fast, flexible tool to help automate both shipper and agent connectivity."

      Tobias Riege, PhD and CEO of Riege Software takes a clear position: “Scope is predestined to connect applications and therefore also entities, it gives our customers more opportunities for collaboration, transparency and the facilities to meet their shippers requirements. We are delighted for Green Worldwide Shipping to have undertaken this journey with us.”

      About Chain.io

      The Chain.io supply chain integration platform represents a new approach to an age-old supply chain question. “How do we make all of these systems and people work together?” Our cloud-based platform solves these problems using an open application programming interface (API), developer friendly tools, an expertly developed data model, and event driven behaviors to make connecting and coordinating systems and people easier than ever before. The platform uses complex, next generation technologies like data graphs, and Artificial Intelligence without all of the heavy lifting involved in most supply chain integration projects.

      About Green Worldwide

      Green Worldwide Shipping is a technology-forward provider of international supply chain logistics solutions. Powered by exception-based management, Green’s upstream philosophy of freight management translates to real, cost-cutting advantages for international importers and exporters through timely communication, centralized account ownership, accurate documentation and invoicing, and access to live freight visibility. Green Worldwide Shipping is headquartered in Atlanta, GA and operates 9 offices nationwide, servicing all major U.S. gateways.

      Privately-owned, Green Worldwide Shipping maintains a flat corporate culture, reducing bureaucratic boundaries and providing direct access to Green’s leadership for clients, vendors and employees, alike.

      About Riege Software

      Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established in 1985, the privately-owned and managed company provides products and services to more than 450 customers worldwide with over 5,000 users in 41 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

      The company's brand is Scope, a smart, integrated Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Enhanced by the web application Connect, Scope enables seamless collaboration between all stakeholders in the supply chain. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

      ]]>
      Paper files bug off https://www.riege.com/news/paper-files-bug-off/ Tue, 12 Mar 2019 13:35:00 +0100 Riege Software https://www.riege.com/news/paper-files-bug-off/ Despite the push for paperless freight transport, forwarders still create physical files for their orders. These files contain all the information and documents required for recording, managing and organizing shipments. The result is stacks of paper that accumulate even before a shipment - together with a pouch full of even more paper - goes on its journey. To top it all off, the file is always only in one place, meaning its impossible for anyone to take an instant look at it. And then there's the worry that something will go wrong without anyone noticing and making corrections in time.

      Paperless means worry-less

      Those who use Scope can put these worries aside. Scope displays the entire shipment within the application and manages it as an electronic file: registering and organizing shipments and all their associated data. This information is stored centrally and can be viewed by all parties involved within a company at any time and from any location. From a purely technical point of view, the paper file, its archiving, its dispatch and the alarming additional work associated with it simply goes away. 

      Straight from Scope from A to B

      Scope meets all requirements to process an international shipment and enables corresponding actions along the supply chain:

      • Registering: Who wants to send what, how and from where to where
      • Pre-Carriage: Issue pick-ups from the shipper
      • Main Run: Preparation of documents for airlines or shipping companies
      • On-Carriage: Generate delivery orders to the recipient

      Unrestricted ability to act

      The electronically generated documents can be transferred in a standardized data format to the systems of other shipment participants and automatically processed there.  Time-consuming and fault-prone re-keying of the same shipment information is eliminated.  Documents become paperless and are sent instantly by e-mail, or - if absolutely necessary or legally demanded - documents can be physically printed and processed manually.

      As the shipment proceeds,  additional incoming documents can be added to the electronic file in any format (e.g. Word, Excel, PDF or digital photos) and these are made available to all parties involved in the life-cycle of the shipment. Those who have to act can act and subsequently document their actions.

      What counts is the result

      Nobody's in business to lose money. In Scope, outgoing documents can be created and incoming documents can be assigned for each step within a shipment. It's also possible to create reserves (cost estimates), which are reversed when the incoming invoice is posted. Financial transparency is an advantage here. Costs and revenues can be seen and evaluated immediately. Profitability becomes easier to calculate, uneconomical orders can be identified more quickly, countermeasures can be speedily  implemented.

      Convinced customers in 41 countries

      Forwarders who take advantage of the possibilities of Scope and its electronic files and documents have already made a giant step towards paperless processing. As of today they benefit in 41 countries. The more countries that follow the better for all.

      Summing up, there is no reason to stick to the physical file, Scope should eliminate it since it's  harmful to the forwarder and the environment and its imminent extinction brings both "eco" and economic benefits. 

      ]]>
      Proven tools https://www.riege.com/news/proven-tools/ Tue, 05 Mar 2019 10:30:00 +0100 Riege Software https://www.riege.com/news/proven-tools/ Scope accelerates processes and procedures in customs clearance with functions the user may not expect, but should expect. These useful little helpers do great things daily, bringing customs declarations to completion faster and more securely.

      Invoice import instead of invoice entry

      Scope imports invoice data received as an XML or CSV file into a separate area of the customs declaration. This eliminates the need for typing - and mistyping.

      All documents in one place

      Scope automatically generates the required customs documents, saves them in a document file and sends them directly to customers by e-mail, if required. Everything stays in one place and is listed in correct order.

      Registration number? Comes automatically

      Users can search directly for AWB numbers when removing bonded warehouse items from storage. A search for container numbers, articles or shipment numbers is also possible. Scope intuitively displays search results at the beginning of the input and takes over the insertion of the corresponding registration numbers when taking over the requested items. Everything goes as if by itself.

      Billing charges immediately

      Scope calculates import duties directly after completion of a declaration item and outputs them in Excel format on request. In this way, it is possible to settle accounts even before a customs clearance service has been completed. Just in case it has to be.

      Less effort, more overview. Fewer entries, more declarations. You can count on Scope.

      ]]>
      Denied Party Screening on demand https://www.riege.com/news/denied-party-screening-on-demand/ Wed, 27 Feb 2019 15:00:00 +0100 Riege Software https://www.riege.com/news/denied-party-screening-on-demand/ It's all about the good guy and the bad guy. But how to gain certainty who is who? No one knows by heart, and the lists are many and long, while the consequences of violations – consciously or not – can be drastic.

      Operating in compliance with international rules and regulations not only avoids risks, but proves professionalism and reliability. Thus adding value to the overall customer services. However, there are still forwarders who simply skip screenings, not least because of the cost involved.

      Retention of reputation

      Before we talk about the cost: Executing the required screenings, forwarders can be assured to protect themselves as well as their customers against violation of sanctions and the resulting drastic consequences such as appearing on blacklists. Safeguarding reputation as a respectable forwarder along with customs authorization and Authorized Economic Operators status (AEO) is essential to do business. And know we are already talking about money. The money you don't earn or lose if things go wrong.

      Reliable information

      Denied Party Screening directly out of Scope is the key to extra security and certainty with no extra effort involved. At manageable and reasonable cost. With maximum reliability and a bundle of priceless advantages:

      Screening takes place silently in the background without interruption of workflow by external queries. Lucid display of results avoids accidental oversight of findings. Further processing is blocked when a match is identified. Flagging of illicit business lowers the risks early, even before contracts are signed or shipments are handled. And thanks to the centralized electronic documentation, you always obtain the information or evidence you need. At your fingertips.

      Cost vs. loss

      Yes, there are cost involved, and yes, they are recurring. But in Scope they are manageable and therefore calculable. Intervals of screenings can be individually defined or confined to new contracts and orders, because Known Consigners (KC) and Regulated Agents (RA) don't change by the day. Thus you can rule the cost incurred in your own interest. In total, Denied Party Screening out of Scope costs less than the loss of reputation – and business.

      Current lists in Scope

      The address check in Scope is against the following lists

      • BENS – Belgian National Sanctions List
      • BOE – Consolidated List of Financial Sanctions Targets in the UK
      • CFSP – Consolidated Financial Sanctions List
      • DPL – Denied Persons List
      • EL – Entity List
      • EUL – End User List, JP MITI
      • EURUDU – EU-Russia-Embargo „Dual Use“
      • EURUKM, EU-Russia-Embargo „Capital Market“
      • FINCEN – Money Laundering Concerns List
      • LADP – List of Administratively Debarred Parties
      • LSDP – List of Statutorily Debarred Parties
      • NLNST – Nationale sanctielijst terrorisme
      • NPS – List of Nonproliferation Sanctions
      • OFAC-CSL – Consolidated Sanctions List
      • SDN – Specially Designated Nationals List
      • UL – Unverified List
      ]]>
      Access without anger https://www.riege.com/news/access-without-anger/ Tue, 08 Jan 2019 10:47:00 +0100 Riege Software https://www.riege.com/news/access-without-anger/ Being Java-based offers various advantages of Riege's forwarding software Scope. While browser applications still tend to be somewhat clunky, Scope runs stable and reliable – cross-platform, always ready to operate.

      Unfortunately, Oracle decided to provide Java for legal entities no longer free of charge and to discontinue Java Web Start. To furthermore furnish our customers with the best Scope experience possible and to grant customers the naturally free access, we have created Scope Runtime which allows the use of Scope without the installation and regular updating of Java. 

      Scope Runtime contains technology developed by Riege Software to replace Java Web Start. Once installed, it enables permanent access to Scope while simultaneously ensuring the downloads of the actual Scope application itself. Occasionally required software updates for Scope Runtime will be executed by Riege, unnoticed by users and also free of charge, of course.

      Scope Runtime is provided for Windows and macOS. Customers counting on Linux operating system may obtain detailed information on a special solution from Riege support staff.

      Windows   macOS   Terminal
      Require the 32-bit version for Windows? Download here.

      Since the official announcement by Riege, many customers have already changed to Scope Runtime. For those who haven't switched yet, just download, install and enjoy – without anger, without even thinking about Java.

      ]]>
      Global collaboration first hand https://www.riege.com/news/global-collaboration-first-hand/ Tue, 11 Dec 2018 14:00:00 +0100 Riege Software https://www.riege.com/news/global-collaboration-first-hand/ Shaping the future of logistics implies almost without exception the creation and development of digital solutions that foster unrestricted collaboration. However, these solutions don't emerge by sheer coincidence or mere “what-ifs” and intuition. At Riege Software, they result from global market knowledge and analysis, innovative thinking, practical application models and not least, from the outstanding work of highly qualified software developers. As a consequence, shaping ourselves sets the foundation for our mission to reinforce digitally driven collaboration at the highest possible level.

      Apart from daily digital communication exchanging project status updates and information on development progress and other improvements, the annual International Meeting with its workshops, speeches and presentations is set to share state of the art know-how, to update on the company's well-being and growth, to further build team spirit on a personal level, with team members from Germany, Switzerland, The Netherlands, Hong Kong, Mexico and the USA.

      Taking place from December 10th to 14th, the official meeting covers topics such as the implementation of new methods and technologies, upcoming projects as well as innovative strategies and solutions for the benefit of both Riege customers as well as Riege itself.

      Adhering to our own claim of being top of any shopping list of innovative creators and vendors of future-proof forwarding software, Riege covers a wide range of internal activities that enables us to rank among the first choice of providers worldwide.

      Apart from the strictly professional sessions, socializing plays an important role because colleagues from all over the world rarely get the opportunity for face-to-face conversations to discuss current topics and even burning issues, to share individual insights, but also to maintain friendships or to just chat away.

      And of course, there is a fun part too. Joint dinners, the legendary Riege quiz night and most of all the indispensable Christmas party add that extra spirit that brightens our own work-life to keep us all going – at least for another year. Since future without fun doesn't appear like future at all.

      ]]>
      Who rules the world of tomorrow – and why and whereby? https://www.riege.com/news/who-rules-the-world-of-tomorrow-and-why-and-whereby/ Mon, 05 Nov 2018 15:00:00 +0100 Riege Software https://www.riege.com/news/who-rules-the-world-of-tomorrow-and-why-and-whereby/ Being sponsor of the Frankfurt Air Cargo Innovation Lab, taking place on November 8th, Riege Software also contributes to the summit of leading influencers and decision-makers with the attendance of Christian Riege, SVP Software Development. Christian, having worked on “The Future of Logistics” since he created Riege‘s forwarding software Scope, will add his point of view on what it takes to be part of the ruling league.

      Regarding the future of logistics, Christian has experienced that the answer to this second question goes along with attitude and configuration. And the choice of accompanying technology.

      Conceived in 2005, market-ready in 2008, Scope is one of the early future-oriented technologies for the logistics industry. And still a leading one. As of today applied and appreciated in 34 countries around the world, Scope serves 5,000+ users in 450+ companies, underlining the claim for rulership of both, the customers and Scope itself. Which answers the third question of how to gain rulership: Whereby? By making the right decision for the right technology at the right time.

      ]]>
      Flying horses and other animal tales https://www.riege.com/news/flying-horses-and-other-animal-tales/ Mon, 05 Nov 2018 14:00:00 +0100 Andreas Rohde https://www.riege.com/news/flying-horses-and-other-animal-tales/ It is said that it's easier to get a horse down the stairs than to another country or continent. Forwarders who specialize in the transportation of horses or animals of any kind know it's a tricky business, especially when the transportation is air freight. Live animals and aircraft do not mix well. Consequently, the last thing these forwarders need is an unruly Transportation Management System (TMS) making their difficult routines even more difficult.

      Fortunately, the secret is out and there is one TMS that leading animal forwarders would bet on to outclass all others. The name is Scope and its story is told with conviction.

      Whether the focus is on priceless professional horses, invaluable zoo animals or beloved family pets, animal forwarders using Scope enjoy its countless advantages such as simple and fast operation with automated e-AWB and pre-alert functions, or the terminal customs declarations directly out of Scope without changing to another system. In addition, Scope enables the easy inclusion of all mandatory documents such as CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora) and TRACES (TRAde Control and Expert System) certifications.

      Next to accompanying papers and certificates, personal attendance is another key factor in animal transportation. Especially in the case of horses. Qualified grooms are indispensable companions for a secure and successful transport. In the eye of Scope users, the same applies to the logistic processing.

      Scope solves many administrative problems of animal transportation in one – as fast as a racehorse, as resilient as an elephant, as strong as an lion, as reliable as a guard dog. Thus Scope supports forwarders to unleash their unique capabilities instead of fencing them in.

      Altogether, Scope reduces delicacy of live animal transportation. For the benefit not only of the forwarders but for the owners and their animals. As a matter of fact, some forwarders can tell impressive stories about what Scope has done for them and in some respect for the animals they take care of. To get the tales, you'd better ask them yourself.

      ]]>
      Legal payments in Mexico https://www.riege.com/news/legal-payments-in-mexico/ Wed, 31 Oct 2018 10:00:00 +0100 Riege Software https://www.riege.com/news/legal-payments-in-mexico/ The long anticipated requirement for online payment receipts initiated and demanded by Mexico’s tax administration (SAT) came into force on September 1, 2018. This is in line with efforts to tackle corruption and money laundering. This requirement was originally scheduled in the Miscellaneous Fiscal Resolution for 2016 and complements the issuance of electronic invoices that became mandatory on September 1, 2017.

      Mexican Scope users have been able to issue CFDI e-invoices directly from Scope since the last quarter of 2017. Now another milestone has been passed. Scope is ready to issue the CFDI electronic payment receipts for these invoices without extra effort or the necessity of re-entering data.

      The benefits of this new complementary policy are many, the main advantages are

      • No false duplications of installments
      • Averting improper cancellation of invoices
      • Certainty about settlement of electronic invoices

      Now Scope adds extra safety and convenience: Secure single-entry-data with automated exchange of data, streamlining processes and preventing human error and loss of time.

      In the all-new Scope Payments module, users only need to enter the payment details and the relevant bank information, and they will immediately be able to register this payment directly wdith SAT who return the official electronic payment receipt in the form of both the PDF and XML. Since both the invoice and the payment are issued from Scope, all data is automatically matched. No additional tool needed and additional sources of error eliminated. No doubt that Scope is an official solution.

      ]]>
      The burden of new borders https://www.riege.com/news/the-burden-of-new-borders/ Wed, 24 Oct 2018 00:00:00 +0200 Riege Software https://www.riege.com/news/the-burden-of-new-borders/ While the daily news tends to emphasize the political aspects of Brexit and the ongoing negotiations around it, in daily life it affects entire economies, and therefore the business of manufacturers, importers and exporters, Customs agents and freight forwarders throughout Europe.

      Nobody can predict the outcome of the seemingly endless negotiations and their resulting restrictions. This phase of uncertainty is bad, and particularly so for everybody involved in logistics processes. Action and restraint are simultaneously required. This sounds like an April Fool, but it's not.

      Serious questions:

      • Are the goods I ship made in EU or not?
      • Which borders will be reimposed?
      • Will I be stopped on March 30, 2019?
      • Must I put up with long ago waiting times?

      Serious answers:

      • Get your EORI number – now!
      • Apply for Customs Import/Export licenses – now!
      • Employ a qualified Customs broker or freight forwarder – now!
      • Alternatively get a system to do Customs declarations yourself – now!

      The undesired consequences of Brexit can't be completely eliminated. But regardless of the Brexit negotiations, millions of necessary, urgent and not infrequently life-saving shipments cannot be paused. So be prepared. March 29, 2019 is closer than you think. Choose a solution that is appropriate for you. Ideally choose a system that preserves your independence. The scope is not wide. Scope is the one.

      ]]>
      Pronto to Toronto https://www.riege.com/news/pronto-to-toronto/ Fri, 12 Oct 2018 12:18:00 +0200 Mark Ketcham https://www.riege.com/news/pronto-to-toronto/ Forwarding has become more and more a process of managing cargo rather than just moving it through collaboration that is as transparent as possible. As evidenced by the topics of TIACA’s ACF 2018, Oct 16-18, first and foremost air freight should go totally “e”. Consequently, a Transport Management System (TMS) should emphasize collaborative management – and transparent digital connectivity. Scope does both.

      Scope is the e-AWB TMS empowering you to easily manage and track your entire business cycle – from quotes to delivery – with full transparency and options to intervene for all participants of the supply chain for optimum collaboration. That’s what we call boundless connectivity.

      On top of this, the integrated interactive dashboards of Scope with meaningful information provide managers with key visibility of financial and critical operational processes. The dashboards operate with real-time data instead of batched or old-fashioned reports. The benefits are numerous and to name a few:

      • Operational exception management to optimize resource
      • Compare and analyze current and past performance
      • Evaluate productivity and earnings to confirm assets and profitability
      • Monitor progress and trends, reinforcing a fertile growth strategy

      If you haven’t decided yet to attend the AFC 2018, do it now. Pronto to Toronto! I’ll be there, looking forward to welcoming you in my capacity as the VP Business Development for Riege Software. An impressive sneak preview into the scopes of Scope will be included. So don’t hesitate and save your date now.

      Make an appointment

      ]]>
      More than words https://www.riege.com/news/more-than-words-1/ Tue, 09 Oct 2018 15:00:00 +0200 Riege Software https://www.riege.com/news/more-than-words-1/ First of all, we'd like to express our gratitude to IATA for the initiative and a great overall performance. Namely Henk Mulder deserves the honor for his excellent hosting. Thank you, Henk.

      The conference itself laid the foundations for a promising restart of wholehearted community and collaboration. But this was only the beginning. Words must be followed by deeds. We are seriously willing to participate and contribute in the future. Also with deeds. But first, here are our words. The speech of Christian Riege at this year's conference:

      Time for deeds. Let's do it. Together. Now.

      Read the transcript

      Slide 1 [00:00–01:13]

      Good morning everyone.

      Thank you Henk for the invitation for letting me speak again. I was here last year. Looking into the audience I see a lot of familiar faces. I see a lot of new faces also. It's a record attendance.

      And Henk introduced me shortly. I am Christian Riege, Senior Vice President Software Development for Riege Software and we do operational software for freight forwarders.

      For the people who are not in the room: as we saw yesterday, there are 6.000 freight forwarders and 5 are here. That's less than 1 per mill.

      So okay, I have fifteen minutes and I will divided into three parts. First, I want to talk about what is covered on digital connect or cargo connect.

      Then I want to give a brief overview of the following two talks which will be held by Tahir and Kunal who give an exemplary of what we've been working on.

      And then I will give a brief example that everybody here is well aware of, I know, I talked to a lot of people yesterday. Everybody knew it.

      What happens if you do not collaborate together if you do not network, if you hide behind your walls?

      Slide 2 [01:13–01:58]

      The Cargo Digital Connectivity Working Group, it's a reanimation actually of the CCS working group and the last time the CCS working group got together was at the end of the nineties.

      Who was already in the industry at the end of the nineties here?  I see, maybe twenty percent.

      So after twenty years Tahir had a great idea – let's start this again, let's get together, let's talk, let's create an industry forum for the participants to get together and simplify things.

      Network to exchange data, to exchange messages, meaning to simplify the business strategy that IATA is deploying.

      Slide 3 [01:58–02:51]

      The group consists of different parties, there's airlines, IT providers like us, there's CCSs. All in all, it's a very inhomogeneous group.

      For the development of standards, yet, we have to do something though it's very hard within the group to work together at all.

      It can be successful, but if you see where everybody is standing, knowing we have to work together, we have to put our individual interests on the backside and focus on the common interests to get the community forward.

      So one of the examples of the conflicts that we have were shown in Montreal.

      We decided for a secretary, which is Tahir, but we did not succeed to agree upon the chairmen within the group because of commercial standpoints.

      Slide 4 [02:51–04:39]

      One of the big issues is, how do we include the forwarders?

      Yesterday, Thorsten from Lufthansa Cargo said that the e-Air Waybill penetration is at fifty three point six percent – after the seven years.

      That is not something to write home about. 

      It's quite low.

      How do we get the other forty seven percent, how do we reach them?

      If you look at air cargo by volume, by its actual tonnage, the top ten forwarders have less than twenty percent of the market.

      So eighty percent of the market is with the rest. With the five thousand nine hundred and ninety something that are still left.

      What happens with those?

      We as a full service provider for them we provide them with the full software set, they have nothing on the computer, we provide a software as a service from the cloud.

      They do not have IT departments, they have micro IT departments, they have one guy who orders the computers who installs the operating system and then that's it.

      There's no one you can talk to like to an airline and say ‘Give me your data.’ – They go like ‘What?’

      You actually have to talk to us or your CCS providers to do that.

      This is very, very important to consider if you want to get the others on board, because you're not really talking their language. They do freight forwarding, they are not IT companies.

      We have a lot of clients who are like two, three people shops. They operate out of a basement with a phone and computer. And that's all of their forwarding logistics operations. They outsource everything.

      These are the guys that you have to get on board, that have to be enabled to actually do that. And that process of onboarding is hard.

      This is just a small overview of what we are doing, what we are working on.

      Slide 5 [04:39–05:58]

      The first issue that we tackled will be presented by Tahir in the next session which is called EPIC, an acronym, Tahir will explain later.

      Afterwards Kunal from Qatar will give an explanation of the proof of concept that has been implemented and that we have overcome the challenges of working together despite the difficulties involved.

      The status quo which we have today is, if I want to connect a forwarder to an airline I have to talk to the CCS. Or we as their software provider talk to the CCS.

      The good thing is, the whole process is electronic. The bad news is, by electronic I mean excel sheets, PDF's and emails between humans.

      Signing up a forwarder with an airline doesn't take four minutes, it doesn't take four hours, it doesn't take four days, it takes four to six weeks.

      So a turnaround time of six days looks quite attractive, if it takes me four to six weeks to get somebody going just to get the e- Air Waybill, the communication going.

      I mean, we live in the digital era and this should not be that complicated.

      Slide 6 [05:58–06:48]

      If you look at it, the technological approach is simple: the digital phone book in a single senators format compatibility to differing solutions across the industry. This is easy.

      Hard is what Ryan from Airspace Technolgies presented yesterday, the routing, the thirty thousand routes that explode exponentially, that's hard.

      The solution we talk about today is simple. From a technical perspective we talked about it in the group. This is over within a day or two. Everybody agrees we do it like this and that's easy.

      The real difficult part is putting that into the business organization. The organizational changes like what are people going to do who are not going to answer the emails to coordinate all the data exchange.

      Slide 7 [06:48–07:30]

      How do we get different parties working together? Everybody sits there, has its own little territory with the guard dog so the competition stays out, and the customers stay in.

      Or you have a nice little castle and you have a moat and a moat serves both, to keep the attackers out as well as keep the citizens in.

      Don't let them see the other castles, they might be as nice as yours or they might even be nicer.

      And that is very, very difficult to overcome, this castle moat thinking.

      What happens if you build a large moat?

      Slide 8 [07:30–09:04]

      If you look at the telecom industries, the carriers, it was incredibly hard in the nineties and in the early two thousands to change from carrier A to carrier B.

      They made it difficult because you could not take your phone number. If you got a new carrier, you got a new phone number.

      It's a complete nightmare having to tell everybody in your phone book ‘Hey, I've got a new number.’

      That process takes years because people would still have the old number. They will have forgotten the message. They can't contact you.

      It's an absolute nightmare.

      Then somebody came along, the regulation booth in the EU and they said:

      ‘This should be free. This should be a service that you provide, so we regulate you. You do this, or you don't get a license.’

      Same with roaming fees that was a real revenue stream of the carriers, that was billions of euros.

      Still the regulatory body said ‘Well we can't cut your revenue stream from a billion to zero in one year. But we'll do it gradually over five years.’

      And today, I'm here in Switzerland, I can call everybody, it's my local tariff, I can use the internet at my local tariff.

      People here from the U. S. of from Australia, they know how expensive it is with the roaming. I was in the US last week, and for fifty kilobyte of data they wanted fifty euro cents, for fifty kilobytes!

      These days, that's not even an email.

      Slide 9 [09:05–10:22]

      Another example is the regulation of the banking industry. The banks also didn't like it.

      But now, there's an interchange of data between different banks possible. Regulated by the EU. Banks have to implement it or they don't get a license.

      Very simple rules.

      That's what happens if you build a moat. Then some regulatory body comes along and regulates you.

      Now, IATA can't do regulations. They can do recommended practices, but that's about it.

      But maybe somebody else will come along, and the question is whether you keep that and wait for somebody to tear down your moat or drill a hole in your wall.

      Or you actually look at your castle and say ‘Hey, people want to stay here because my side is greener, my grass is greener. I have the nicer flowers, I have the nicer apartments.’

      You could also show them the other side where the grass is kind of shabby and the driveway is not that nice.

      And this is much better.

      So what actually is your unique selling proposition, your USP? That is your service. And it's not some commodity you provide.

      Coming back to the beginning.

      Slide 10 [10:22–10:50]

      We have conflicting interests, it's a matter of perspective.

      Some people say ‘I'm really afraid that what I have I will lose because there's competition and there's a free market. You can freely roam between different providers.’

      And there's the second perspective which says well, it would be better if we enforce partnerships of this collaboration even if there is competition on the business level.

      It's a matter of framing the problem. Because only the frame defines what is outside and what is inside.

      Slide 11 [10:59–12:07]

      Let's get to the real world example. The Chinese customs incident.

      In November of twenty seventeen Chinese customs declared that from June first two thousand eighteen they require a business identifier the V. A. T. number or the local Chinese number on every address on the air waybill.

      Who was affected by that?

      (Hands raised in audience)

      I thought so.

      Who was happy about the whole situation?

      (One hand raised in audience)

      One.

      (Laughs)

      You're freight forwarder, why were you happy?

      (Answer: “Opportunities”)

      Opportunities. Interesting. For everybody else it was a nightmare.

      For the airlines it was a nightmare for other freight forwarders it was a nightmare, for us as an IT service provider it was a nightmare, and I bet for all of the other IT service providers and all of the others CCSs it was a nightmare.

      Let's look at what happend.

      Slide 12 [12:07–15:10]

      At the end of twenty seventeen that decree comes out. And it says, first of June this is going to go live. So everybody gets busy by, I think, beginning of May. As is usual because as long as there are still months to go so why should we start, maybe this is not coming, maybe something will change.

      So by end of May IATA has a proposal of how to put the data fields into the e-Air Waybill and we adopted that twenty eighth of May and it becomes effective first of June. For us that meant we have to do the necessary changes in our software and roll that out to all of our customers within four days. People experienced in software rollouts know, this is quite a challenge.

      And then. One thing that happened was that we had one airline who said we don't care about those specifications from IATA, we do our own. That was fun, because then we had to do two implementations, one for airline A and one for everybody else who was doing the IATA.

      Well, we put that into effect and it was working quite okay and then on twenty first of June, three weeks later, we discover that two airlines just refuse the new codes that have been defined by IATA. So big surprise what do we have to do?

      Well, luckily we know over a forwarder of ours who is in the room.

      (One hand raises)

      Yeah, thanks, Klaas.

      We had a contact with them and we talked to them and they were like ‘Yeah, well you have to do this’, and then, okay, we did more programming with them. On fourteenth of July the IATA resolution becomes effective.

      And again, fifteenth of July airline B still refuses them. So you were not able to transfer any electronic Air Waybills to them. They will just not accept the valid messages as defined by IATA.

      And on the twentieth of August we finally we got a notification not from the airline but from the forwarder ‘Hey you can now really work with the airline, and you can you can remove your work around and they accept the official messages.

      And airline C still refuses the new codes up to the state and for us, there's there's no real contact with them. They sent an informational letter to their forwarders which is from the sales department. When we call the sales department, they're like ‘Yeah well, we got this from or technical department. We have no clue. Do you have a contact?’ No! So no e-Air Waybill for this airline up on to the state because it's just impossible to do.

      So everybody involved in this really got caught with their pants down. And you don't want to get caught with your pants down. Except maybe in a Skype call – sitting, working from home.

      (Some late laughs)

      Ah, now everybody knows.

      Slide 13 [15:10–15:37]

      So, just a simple call to action: Overcome the selfhood, don't think that your castle is the nicest or you have to pretend that it's the nicest. And I know that it's hard to go along this way, but it doesn't really help if you think that you have to isolate yourself to keep your business and we should all pull together, work together and not drift apart.

      Slide 14 [15:37–16:04]

      And I would like to close this with a quote from Henry Ford, we verified this a couple of times that it's really from him because the one with the faster horses is not. Is that:

      • Coming together is a beginning – this is a beginning, we all came together.
      • Staying together is progress – I'm seeing a few faces again that's good.
      • And Working together – then – is the success.

      Slide 15 [16:04–16:14]

      And with this I would like to close.
      And thank you everybody.

      ]]>
      One for all - once for all https://www.riege.com/news/one-for-all-once-for-all/ Wed, 12 Sep 2018 15:10:00 +0200 Riege Software https://www.riege.com/news/one-for-all-once-for-all/ Riege Software is Silver Sponsor and technology partner at this year's GLN Conference in Bangkok from 14-17 October.

      Privately owned, Riege provides one integrated logistics software for all forwarding purposes – Scope. A solution from the cloud and “Made in Germany”, Scope covers air freight, sea freight and customs. In addition, Riege offers various services for airline and sea carrier messaging as well as integrated compliance checks.

      Equipped with a user-friendly desktop, intuitive entry fields and numerous features, Scope provides added values for the professional processing of shipments, enabling collaboration and digital networking at the highest level.

      Scope is endowed with indispensable features like a built-in e-AWB function and extensions like the tracking tool Connect. Applicable for a wide variety of integrations such as OAG, INTTRA and rate management, the benefits of Scope are many, e.g.

      • Seamless exchange of data due to boundless integrations
      • Transparency for participants through tracking tool
      • Regular updates from the Cloud (SaaS)
      • Reliable support with an integrated ticket system

      At large, Scope represents the state-of-the-art and future-proof digital solution for all stakeholders' demands within the supply chain. In fact, it's the only solution you need. Once and for all.

      Johannes Riege, founder and shareholder, and Andreas Rohde, International Business Development Manager, will be pleased to meet you during the conference. Take the opportunity for a personal conversation and a first introduction to Scope which can be booked beforehand.

      Make an appointment

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      Attend the IATA Geneva Convention! https://www.riege.com/news/attend-the-iata-geneva-convention/ Mon, 20 Aug 2018 16:00:00 +0200 Riege Software https://www.riege.com/news/attend-the-iata-geneva-convention/ As sponsor of the 7th Digital Cargo Conference hosted by IATA, Riege is going to fly the flag throughout the conference.

      On Wednesday (09:35 – 09:50) Christian Riege, SVP Software Development, will hold a keynote on “Cargo Connect – Elevating the CCS connectivity”, followed by a subsequent panel discussion (10:30 – 11:00) on “Cargo Community Systems are the backbone of e-freight. What does the future look like?”. Next to Christian, Kunal Bhatt, Senior Manager, Cargo Business Performance & Automation at Qatar Airways and Christopher Wadley, Cargo IT Project Manager at Panalpina, will take part in it.

      Participation in both events is highly recommended, since Christian will give indepth insight into the topic, while the top-flight cast of the panel discussion will certainly convey inside knowledge and valuable inspiration.

      During the conference, you will have the opportunity to meet the people who provide, enhance and constantly improve the outstanding forwarding software named Scope. Christian (his availability permitting) and Benjamin Riege in tandem with Andreas Rohde will be pleased to exchange ideas with you.

      We would like to seize this opportunity to express our thanks to Tahir Syed and Claire MacKenzie of IATA for a marvellous and smooth collaboration.

      Altogether, there are many reasons to attend the 7th Digital Cargo Conference in the IATA Conference Center. Riege is one of them.

      Make an appointment

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      Wolffgramm Verzollungen counts on comprehensive automation and solid support https://www.riege.com/news/wolffgramm-verzollungen-counts-on-comprehensive-automation-and-solid-support/ Tue, 17 Jul 2018 13:37:00 +0200 Riege Software https://www.riege.com/news/wolffgramm-verzollungen-counts-on-comprehensive-automation-and-solid-support/ Since its foundation in 1972, Heinz Wolffgramm e.K Verzollungen has provided large-scale customs clearance services for imports from Switzerland to the Federal Republic of Germany and other present-day EU states. Heinz Wolffgramm AG Verzollungen, founded in 1975, offers its customs clearance expertise for exports to Switzerland. With a total of 19 branches and approx. 100 customs experts at all strategically important border crossings along the German-Swiss border as well as at selected Swiss inland customs offices, both companies are leading providers of highly specialized and customer-specific customs clearance services. Factors in their success include maximum flexibility and highly motivated and competent employees. Many years of experience and further training guarantee professional support in the planning and implementation of complex projects. As a secure link in the transport and service chain, Heinz Wolffgramm AG Verzollungen maintains a friendly and transparent relationship with partners and suppliers and attaches great importance to compliance with all specifications, laws and regulations.

      Time to switch

      Times are changing and with them the demands on systems and services. Roland Asch, Managing Director of Wolffgramm Verzollungen, saw shortcomings in the software his company used and also in the accompanying support and accordingly took action. Claudio Löffler, head of the internal IT department, was commissioned with implementing change.

      Up to 20,000 customs declarations per month were to be processed better, faster and more securely, and all existing obstacles were to be removed. The declared goal was to comprehensively automate customs clearance and ensure reliable support.

      Quick decisions

      First contacts began with Riege Software and these deepened at the transport logistik 2017 in Munich. Claudio Löffler was convinced by discussions with Managing Director Dr. Tobias Riege, Senior Sales Manager Damir Galijasevic and responsible department heads. He was looking for partners who understood his business, were willing to talk, make quick decisions and, last but not least, were able to accompany Wolffgramm Verzollungen into the future.

      A decisive factor for Wolffgramm Verzollungen was the new Riege Helpdesk. The Riege support team is responsible for solving problems and the new Riege Helpdesk allows them to act even faster and more efficiently. All important information and messages about Scope are recorded in the Helpdesk enabling support staff to immediately work on a targeted solution.

      Trust as a basis

      After Claudio Löffler informed Roland Asch of his impressions and insights, the next quick decision was made. Without further demos and presentations Roland Asch decided to implement Scope for customs clearance. The contract, initially for the German ATLAS customs modules, was signed in September 2017 and Wolffgramm Verzollungen went live with Scope in March 2018.

      Short development times

      Even though Scope as a black box is a fully operational solution, at the start it did not encompass all of Wolffgramm's customs clearance requirements. Under the direction of Christopher Savage, Branch Manager of Riege Software Frankfurt, who was in charge of the project, the necessary development work progressed faster than previously planned. For the go-live in March 2018, Wolffgramm Verzollungen had access to the newly completed, extended black box solution. Since Riege always charge according to actual development effort, there was the added bonus of implementation costs being lower than initially calculated.

      Full automation

      The customs black box with its unlimited connectivity was by far the best solution proving to be an excellent replacement of the previous ERP systems. Scope performs a complete and fully automatic plausibility check, including work steps that were previously performed manually, it then sends all the necessary data to Customs and displays the responses in the ERP systems. The fact that Scope completes these tasks autonomously and at high speed proves the original trust in the project was justified. Activating the Denied Party Screening in July 2018 was just another logical step in this ongoing process of improvement.

      ]]>
      Help is just a click away https://www.riege.com/news/help-is-just-a-click-away/ Tue, 10 Jul 2018 00:00:00 +0200 Sascha Plath https://www.riege.com/news/help-is-just-a-click-away/ Help must always be at hand when it is needed. And it is when customers have a question or a problem. They simply use the Riege Helpdesk and they will be helped. No muss, no fuss. Fast, friendly, competent.

      Support as a feature

      The Riege Helpdesk is the connection between Scope and the Riege Support, which every user can access. All Scope inquiries and messages are recorded in the helpdesk and processed by the support team via a ticket system. Tickets can be created directly from Scope or by e-mail via support@riege.com.

      Help without lots of words

      All important information is transmitted to the Support at the push of a button (F12). This simplifies the analysis considerably, because the inquiries are almost always self-explanatory and further questions only rarely have to be asked. The support staff can immediately work on a specific solution.

      Seeing what happens

      All queries can be sorted by tasks and fields using various filter views and diagrams. Customers can see at a glance the status of their request, perceive who is processing the ticket, and whether there are further inquiries or if more action is required. The constant exchange of information and status messages also enables the agreed Service Level Agreement (SLA) to be monitored.

      Experts for experts

      An essential factor of the Riege Helpdesk is the human being. No endless FAQ lists, no ready-made answers, but real communication instead. Thereby, it pays off that users and support staff speak the same language. Forwarding customers talk to forwarding merchants, customs customers to customs specialists, financial managers to financial professionals. Experts who know what it's all about because they have the necessary know-how. To ensure that this remains the case, Riege invests continuously in training and further education. The satisfaction of the customers confirms that this calculation works out.

      Help around the clock

      Since all 7 Riege offices in Europe, Asia and North America access the same helpdesk, customers can also be helped quickly and reliably outside local business hours.

      If an enquiry is easier explained by telephone than in a ticket, the support team can be reached directly from Monday to Friday from 8:00 -18:00 (CET) on +49 (0) 2159-9148-555. A friendly and competent answer will be given promptly. And to be prepared for anything, an emergency number, which can be called 24/7, is available on request.

      The Riege Helpdesk is a unique, complementary functionality to Scope. The Riege Support Team is the people behind it, who are there when they are needed, so that everything runs smoothly for Scope users. That's the way it should be, that's the way it is and will stay.

      For more help click the video.


      ]]>
      Riege shows up at Cargo Week Americas in Mexico City https://www.riege.com/news/riege-shows-up-at-cargo-week-americas-in-mexico-city/ Wed, 20 Jun 2018 00:00:00 +0200 Carsten Strong https://www.riege.com/news/riege-shows-up-at-cargo-week-americas-in-mexico-city/ Santiago de QuerétaroO, Mexico – The decision of Riege Software to attend the Cargo Week Americas from June 26 – 28 at Centro Citibanamex in Mexico City was driven by commitment to the developing economy of Mexico and the people being engaged in the forwarding industry. Actively participating in this No. 1 exhibition for freight and logistics in Mexico, hosting empirically over 17,000 visitors, is a must and a mission. As Tobias Riege, CEO of Riege Software points out: “In compliance with our corporate philosophy of ‘Putting people first’ our engagement in Mexico furthers our goal of providing user-friendly technology from Germany. We also know that global partnerships and cooperation are best energized by local feet on the ground. That's why we are in Mexico, that's why we attend the Cargo Week Americas with our own stand.”

      Principal task of Riege Software and its Mexican employees is to drive the development and implementation of Mexican-specific features and integrations within Scope and keep it in sync with the rapidly developing logistics industry in Mexico. Scope is the company's innovative TMS, and designated to boost economic success but also to brighten the worklife of the most important factor in logistics – humans. In day-to-day business, Riege provides all services and support needed on-site, adding a personal touch to the digitized working world. “Regardless of electronic communication and fulfillment, our physical closeness adds the human touch promised by our company mission,” states Niels Schellingerhout, Head of Business Development at Riege Software in Mexico.

      This approach to thought and action enabled Riege to add functions and interfaces, in short order, to serve the demand of Mexican customers as well as to fulfill the obligatory and mandatory requirements of Mexican fiscal laws.

      Currently, Scope contains an impressive number of local Mexican features and functions: Mexican Tax logic, enabling customers to invoice directly out of Scope. The daily automatic download of exchange rates for the Mexican Peso from the Banco de México. The integration of the popular Mexican accounting system CONTPAQi. A feature to validate Mexican tax IDs (RFC). And last but not least, electronic invoicing and stamping (CFDI 3.3) to SAT directly from Scope.

      By attending the Cargo Week Americas for the 2nd time, Riege underlines the company's willingness to foster and support Mexican forwarders with an outstanding TMS made in Germany as well as to establish their Mexican entity on a long-term scale. To express their commitment, next to Niels Schellingerhout, Head of Business Development at Riege Mexico, Riege CEO Dr. Tobias Riege will be present and pleased to welcome visitors to inform them about Scope and to answer questions at stand 1202.

      About Riege Software.

      Riege Software is a leading provider of cloud-based software solutions for the cargo industry. Established in 1985, the privately-owned company provides products and services to more than 450 customers with over 5,000 users in 34 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

      The company's brand is Scope, a smart, integrated Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures, and enables seamless collaboration between all stakeholders in the supply chain. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

      ]]>
      Global Player https://www.riege.com/news/global-player/ Mon, 18 Jun 2018 00:00:00 +0200 Riege Software https://www.riege.com/news/global-player/ In fact, we talk about 34 countries which represent the key markets for forwarding in Europe, Asia and North America. What an evolution! You may also say, what a development, because Scope isn't just another Transport Management System (TMS). Scope has been developed to promote forwarders, ground handling agents, manufacturers and airlines, and also to please users all over the world.

      Made in Germany, where it was quite rapidly widely distributed, Scope started its global journey in 2010. With the establishment of a branch in the Netherlands, Riege had an excellent starting point to present Scope to a vast quantity of medium to small enterprises which are representative for the Dutch local market. The first Dutch customer was 2Achieve, followed by many other forwarding companies one of which is International Airfreight Associates (IAA) whose Managing Director was convinced from the very beginning.

      One year later, in February 2011 Scope touched down in Asia. Pan Asia Logistics who had already worked with its parent Procars was one of the early adopters taking advantage of the new possibilities that came along with Scope and implemented it in their Malaysian branch. The results spoke in their favor, and not much later they went live in Singapore too. Based on the international reputation of Riege and Procars, used by leading players in the world of forwarding, the doors were opened wide for the continuance of a voyage which had only just started.

      Next stop was Switzerland where General Transport went live on January 1st 2012. Due to its unrivalled functionality and unrestrained scalability, serving companies from the smallest to the largest, Scope was able to match perfectly with the demands of Swiss forwarders of different sizes. Gondrand (now NTG Gondrand) was one of the larger ones who joined the Scope community in 2016 and decided to also use it in 12 other European branches such as Germany and the Netherlands.

      Thus hereinafter, forwarders from SME to the big boys in almost every European country welcomed Scope. Some of them enthusiastically.

      But of course, Europe and Asia were not enough. Crossing the Atlantic, both Riege as an entity and Scope entered the U.S. market in 2014 with American Export Lines (AEL) as the first customer, followed by Mexico in 2017 with Welldex Global as a flagship customer. Thus Riege and Scope underlined their joint claim to be recognized as a global player.

      As of today, Scope serves over 450 customers in 34 countries. As Scope users they have one thing in common. They are going forward to move forward. We are looking forward to welcoming you also to this ever-growing community. Maybe even from country No. 35? The journey hasn't ended yet.

      ]]>
      Here we go again https://www.riege.com/news/here-we-go-again/ Mon, 11 Jun 2018 00:00:00 +0200 Niels Schellingerhout https://www.riege.com/news/here-we-go-again/ The decision of Riege Software to attend the Cargo Week Americas from June 26 – 28 at Centro Citibanamex in Mexico City was driven by intensification of the commitment to the developing economy of Mexico and the people engaged in the forwarding industry.

      Actively participating in this No.1 exhibition for freight forwarders in Mexico, hosting empirically over 17,000 visitors, is a must and a mission. At our stand we will present the scopes of Scope to the expert public. In addition, our showcase will consist of what Riege Software and its Mexican employees have achieved in the development and implementation of Mexican-specific features and integrations within Scope.

      Scope is the innovative Transport Management System (TMS), made in Germany and designated to boost economic success as well as to brighten the worklife of the most important factor in logistics – humans. In day-to-day business, Riege Software provides all services and support needed on-site, adding a personal touch to the digitized working world.

      This approach to thought and action enabled us to add functions and interfaces, in short order, to serve the demand of Mexican customers as well as to fulfill the obligatory and mandatory requirements of Mexican fiscal laws.

      Connect

      This interactive web application informs forwarders, agents and customers on the current status of their shipment in real-time, allows to fulfill milestones, add events or place bookings, immediately available in Scope.

      CFDI 3.3

      The electronic invoicing and stamping via CFDI 3.3 to SAT is enabled directly out of Scope, without changing the application causing the need to re-enter data.

      Jobcosting

      Since Scope reliably displays all costs and earnings within a current shipment users keep 100% control over financial deficiencies or targeted profitability of an order.

      Documents

      Essential documents such as e-AWB, HBL and exchange of customs clearance data are created automatically, and can be sent without deviation directly via email out of Scope.

      Streamlining

      Scope enables a continuous, uninterrupted workflow from quotation via booking to the completion of a shipment. Thus users can start and finish processes in one go and in the shortest period of time.

      Integrations

      The seamless integration of SAT, CONTPAQi and INTTRA allows direct and secure exchange of data without the risk of inaccurate data caused by multiple re-keying.

      By the participation in the CWA Expo Carga for the 2nd time, Riege underlines the willingness to foster and support Mexican forwarders with an outstanding TMS as well as to establish our Mexican entity on a long-term scale. To express our commitment, next to Niels Schellingerhout, Head of Business Development at Riege Mexico and Riege CEO Dr. Tobias Riege will be present and pleased to welcome visitors to inform them about Scope and to answer questions at stand 1202.

      Schedule your demo

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      On board https://www.riege.com/news/on-board/ Fri, 08 Jun 2018 15:58:00 +0200 Riege Software https://www.riege.com/news/on-board/ During its general meeting on Thursday, June 7th, the committee of the Air Cargo Community Frankfurt (ACCF) elected Dr. Tobias Riege as a managing member of its board. While already acclaimed as an interim member earlier this year, the election confirmed his prior commitment to the goals of the ACCF and its members.

      Following his election, Dr. Riege pointed out that he is going to work on his assignment promptly and promised to keep his commitment over the entire period of his membership.

      That is how it should be and will be.

      ]]>
      Dr. Tobias Riege elected as a full managing member of the ACCF https://www.riege.com/news/dr-tobias-riege-elected-as-a-full-managing-member-of-the-accf/ Fri, 08 Jun 2018 00:00:00 +0200 Carsten Strong https://www.riege.com/news/dr-tobias-riege-elected-as-a-full-managing-member-of-the-accf/ Meerbusch, Germany – During its general meeting on Thursday, June 7th, the committee of the Air Cargo Community Frankfurt (ACCF) elected Dr. Tobias Riege, CEO of Riege Software, as a titular member of its board. While already acclaimed as an interim member earlier this year, the election confirmed his prior commitment to the goals of the ACCF and its members. Dr. Riege who prevailed over one rival candidate does not claim this as a victory: “I did not win an election, I have gained trust and credit, I got an assignment. Now I have to perform. And I will.”

      Following his election, Dr. Riege pointed out that he is going to work on his assignment promptly and promised to keep his commitment over the entire period of his membership. “I didn't come for the title, but for the challenge and results.” A binding commitment out of which the ACCF will surely take advantage.

      Next to Dr. Riege further executive committee members have been confirmed in office: Chairman of the board Sören Stark (Lufthansa Cargo AG), deputy chairwoman Anke Giesen (Fraport AG), for airlines Michael Hoppe (BARIG e.V.), for forwarders Götz Wendenburg (Kühne + Nagel (AG & Co.) KG), and for ground handling agents Patrik Tschirch (LUG aircargo handling GmbH).

      About Riege Software

      Riege Software is a leading provider of cloud-based software solutions for the cargo industry. Established in 1985, the privately-owned company provides products and services to more than 350 customers with over 5,000 users in 34 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

      The company's brand is Scope, a smart, integrated Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures, and enables seamless collaboration between all stakeholders in the supply chain. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

      ]]>
      EMO-TRANS Germany navigates to a secure future switching from Procars to Scope https://www.riege.com/news/emo-trans-germany-navigates-to-a-secure-future-switching-from-procars-to-scope/ Mon, 04 Jun 2018 17:16:00 +0200 Bennobo https://www.riege.com/news/emo-trans-germany-navigates-to-a-secure-future-switching-from-procars-to-scope/ EMO-TRANS' reputation with their customers rests solidly on 50 years of global logistics solutions customized to individual requirements. Being a privately owned mid-market company with more than 250 branches and 7,000 employees in more than 120 countries, EMO-TRANS provides customer focus and fast accessibility. This leading supplier of tailor-made logistic services is also acknowledged as a stellar partner in supply chain management. Skilled experts always find a way to increase values and benefits within the supply chain – simple things like shorter delivery times at reduced cost. Long-term strategic partnerships ensure secure fulfillment and once again at less cost. What started in 1965 with an air freight shipment of 10 kg evolved into a leading forwarding company for air and sea freight with an annual turnover of more than 400m USD.

      Changeover without large-scale changes

      Back in 1993 EMO-TRANS took a chance on Procars from Riege Software, a product which in those days was still entirely innovative. This Transport Management System enabled EMO-TRANS to meet the high demands of their customers for the many years that followed. In 2013, EMO-TRANS decided to switch to Procars' successor, Scope, after they had checked and discarded other possible solutions. The decision to continue the collaboration was not based purely on the possibilities offered by Scope but also on the long-term relationship that enabled Riege to easily understand the requirements of EMO-TRANS, enabling a smooth and undisturbed transition. No new familiarization with the company was required.

      Demand turns into challenge

      The challenges though, were huge: 5 entities with 13 branches had to be switched within a defined period of time. In addition, the development of a special program for the consolidation department turned out to be more difficult than expected and it took more than one test phase to deliver a solution that convinced EMO-TRANS. With this hard nut finally cracked, EMO-TRANS staff were extremely satisfied with the performance of Scope, and even longstanding Procars users became enthusiastic about the newly delivered options and abilities. The structured architecture and the clear user interface convinced them in short order. Thomas Klinkhammer, Director Sales and Marketing at EMO-TRANS, looks back with satisfaction and ahead in confidence.

      Results ensure feelings of success

      Thanks to the SaaS concept of Scope, in-house hardware and maintenance became redundant, improving ongoing maintenance costs. Resilience has increased while simultaneously there were no onsite backup obligations. EMO-TRANS noted other successes, the daily import of rates, the new quotation module, the enhancement of the CRM module as well as interfaces to diverse partners such as their accounting system "egeko".

      EMO-TRANS also makes use of Scope's web applications. While the track and trace app Scope Connect is only in use with a few customers, the management highly appreciates the dashboards. Displaying the key figures of entrepreneurial activities in real time, they provide substantial insight into activities with or for customers, and open new and effective ways to recognize untapped potential and to adjust strategies.

      A new start with old acquaintances

      In the end, the entire transition caused as little disturbance and noise as possible, this is owed to the dedication and active monitoring of the diligent people in charge. Under the lead management of Randolph Reichel, CIO at EMO-TRANS, Sandra Stütz (air freight and customs), Maria Carcanella (IT-department) and Thorsten Peters (sea freight), all have done a great deal contributing significantly to the success of the project. When all is said and done, the team of the Riege Helpdesk provided astute training to open new perspectives in dealing with air freight, sea freight and customs in Scope. Consequently, the restart didn't cause any problems for either newbies or for experienced old hands. On the contrary, the already high acceptance of Scope grew by the day.

      Pleasure meets satisfaction

      After the seamless implementation and successful training the first branch of EMO-TRANS went live in summer 2014, the last one in spring 2015. Currently, 187 employees in 14 branches do their daily work with Scope, to their own satisfaction and to the satisfaction of their customers both of which fills us with joy and spurs us to achieve more improvements and greater satisfaction.

      ]]>
      IAA shifts their level of satisfaction to pure happiness by changing to Scope https://www.riege.com/news/iaa-shifts-their-level-of-satisfaction-to-pure-happiness-by-changing-to-scope/ Thu, 12 Apr 2018 00:00:00 +0200 Bennobo https://www.riege.com/news/iaa-shifts-their-level-of-satisfaction-to-pure-happiness-by-changing-to-scope/ International Airfreight Associates is an independent and reliable partner in all areas of forwarding, air freight, sea freight, perishables, fresh and road. Focused on today’s modern logistics and headquartered at Schiphol Airport, one of Europe’s major gateways, IAA provides tailor made services for both export and import worldwide and door to door, offering overall solutions to shippers as well as agents. With an emphasis on responsibility, the company values people as by far its most important asset. Motivated, committed and highly trained, IAA personnel take pride in what they achieve as a team, keeping pace with the fast and ever emerging standards in the forwarding industry by constantly seeking new solutions.

      Weakness vs. brightness

      This approach brought Tony van den Brande, General Manager of IAA, into contact with Henk Boorsma of Riege Software The Netherlands. Tony's stated intention from the outset, was to outperform others by offering exceptional service at a fair price, treating customers and their possessions with respect, and attracting the best and brightest employees, and he could no longer to accept the weaknesses of IAA's existing the system.

      The former system was even less appropriate for e-commerce operations. As a member of an e-commerce network and in order to find and acquire new partners in China, Tony needed substantial technological support by a powerful e-commerce solution.

      No fright at freight but own courage

      Apart from being unable to support e-commerce, the previous system caused a lot of double work in freight forwarding and in Customs. This particular pain point meant all sales and purchase invoices were generated by the operational system, but afterwards, were manually keyed into the separate accounting software Exact Globe. All this had to change.

      The end of sadness

      With a few individual adjustments and the development of an e-commerce module, IAA went live with Scope January 1st, 2016. The Air Freight, Sea Freight and Customs modules of Scope are in use by IAA’s different entities: International Airfreight Associates, IAA Fresh, IAA Ocean and IAA Road.

      While they started with 4 branches (1 in RTM, 3 in AMS) under 1 legal entity, IAA meanwhile uses Scope in 2 legal entities (IAA and Air Cargo Consultants) with 6 branches in total. The company is now able to create AGS Import declarations from CSV files which they use for incoming e-commerce shipments. The corresponding e-commerce integration works perfectly well. A spreadsheet containing all shipments from China with all relevant details is imported into Scope, and, combined with a Customs declaration template, ready to be submitted to Customs without correction or user interference.

      The age of happiness

      Since the implementation of Scope, IAA enjoys the speed and effectiveness of not only reacting but acting actively to their customers requirements. All packed into straightforward cooperation with comprehensive results for their freight demands.

      Even the existing accounting system is seamlessly integrated into Scope. Today, with Scope all debtors, creditors, sales invoices, cost estimates and purchase invoices are simply interfaced to Exact Globe. Both systems communicate 100% accurately which is a huge time saver. And one more reason for sheer happiness.

      Scope supports the operators at IAA in their day-to-day forwarding business and Customs handling. Forgotten are the days of double work due to endless manual rekeying. Using Scope saves IAA a tremendous amount of time and has put an end to no less tremendous frustration. On the contrary, everybody is happy, IAA staff, IAA customers and, of course, Tony himself who also is happy with himself for having made the right decision.

      ]]>
      Riege ready for GDPR https://www.riege.com/news/riege-ready-for-gdpr/ Tue, 10 Apr 2018 00:00:00 +0200 Heiko Burghardt https://www.riege.com/news/riege-ready-for-gdpr/ What is the GDPR?

      
The GDPR (General Data Protection Regulation) is the data protection regulation (statutory order) by the European Union (EU) which will be effective from May 25th, 2018. It replaces all other laws of member states in the European Union. Other additional laws in countries can enhance the GDPR, i.e. GDPR and the Federal Data Protection Act (DSAnpUG-EU) are the data protection law amendments in Germany.

      The GDPR protects the personal data of EU citizens within the EU, e.g. name, addresses, email, date birth etc. In the terminology it applies to both the Controller (and organization that collects personal data from EU citizens) and the Processor (an organization that processes the personal data of EU citizens). The GDPR addresses both parties irrespective of their location. The regulations also applies to organizations outside the EU that process the personal data of individuals residing in the EU.

      Non-compliance with the GDPR can lead to significant penalties, 2% or 4% of a company´s world-wide transaction volume or up to 10 or 20 million Euro depending on the incident. Controller and Processor are jointly and severally liable.

      What is required for organizations to comply with the GDPR?

      • A data protection officer (depending on local laws and company size)
      • A register of processing operations (both: Controller and Processor)
      • A contract regulating data for both Controllers and Processors
      • A wide range of documentation (e.g. data protection concept, guidelines, etc.)

      What does Riege Software do to comply with the GDPR?

      • Riege Germany employs a data protection officer and an internal data protection team
      • Riege maintains a register of processing operations
      • Riege maintains data protection contracts:
        • Will be available in time for Scope customers (Controller)
        • Between all Riege affiliates
        • With all service providers that operate on personal data
      • Riege provides a Data Protection strategy plus a Data Protection Management System
      • Riege conducts internal audits and comprehensive external audits by the data protection officer
      • Riege has guidelines and technical as well as organizational measures to ensure the security of data
      • Riege personnel are liable for data privacy

      The enumerations mentioned above do not claim completeness, but they respect the most common questions asked by Riege customers and partners. In general, you can be assured Riege undertakes everything legally required and humanly possible to cover the GDPR.

      If you have any more questions, feel free to consult your contact at Riege Software.

      ]]>
      See you next week https://www.riege.com/news/see-you-next-week/ Thu, 05 Apr 2018 15:45:00 +0200 Riege Software https://www.riege.com/news/see-you-next-week/ Also known as JR, but the complete opposite of the TV series' notorious, egocentric meanie, Johannes started his career in 1978 as a freelancer, programming software during the infancy of electronic solutions for the logistics industry. Being a mathematics graduate, he decided to capitalize on his skills with something more meaningful than writing endless formulas on blackboards to prove the earth is not flat. So it transpired that on September 11, 1978 he printed his first electronically created AWB for his customer and well-known forwarder, Union Transport, (later merged with DSV). This momentous advance was subsequently adopted by all his customers.

      This was the beginning of a long and deep relationship between JR and the ongoing development of electronic logistic procedures. In 1985, he took the next natural step to advance this productive endeavor and founded his own business, presenting his creation, Procars. This was one of the first comprehensive Transport Management Systems, and it amazed the industry. Captivated by the abilities of Procars, leading forwarders like Dachser and DB Schenker joined the list of early customers. Procars is still in use after all these years with several customers around the world.

      As the customer roster grew, JR's company, Riege Software also grew, and in 1991 Johannes Riege founded his first branch in the U.S. Three years later in 1994 the Hong Kong branch opened. This positive development was made possible by his spouse Gabriele who stood by his side from the very beginning, through the uncertain early years of the company, taking care of the financial interests of the company, giving Johannes the freedom to concentrate primarily on software development and business management.

      With branches in Switzerland (2008), in the Netherlands (2011) and in Mexico (2018), JR focused on emerging markets, with the enthusiastic and growing support of his second son Tobias, also a mathematics graduate, and a doctorate in computer science.

      With his third son Benjamin in charge of the company's marketing and public relations, JR looks back and forth with pride to what he has achieved and what his successors will achieve in the future. He knows his lifework is in safe hands, while his two other children, Johannes jr. who holds a master degree in mathematics, and his daughter Anna, an ecotrophologist with a background in food logistics, searched and found their careers by the way of exception outside the company. Since Gabriele Riege will continue the financial management of the company, Johannes knows his successors will be piloted along the safest course.

      But the story hasn't reached an end yet. Johannes Riege will be what he always was – the premier representative of the company. Prepare to meet him in the future where all the good guys meet.

      JR is also known for his enthusiasm for soccer, namely his favourite team Borussia Dortmund at which he will face different challenges and take over new responsibilities – in plain text as a supporter with ticket to a comfortable seating position. We, however, are sure, we will see him quite regularly in our – and still his – premises. Next time most likely next week. Nevertheless, we would like to take this opportunity to say “Thank you very much JR, Johannes, Mr. Riege. May the force stay with you.”

      ]]>
      Riege Software prepares for the future with next generation taking over https://www.riege.com/news/riege-software-prepares-for-the-future-with-next-generation-taking-over/ Thu, 05 Apr 2018 00:00:00 +0200 Carsten Strong https://www.riege.com/news/riege-software-prepares-for-the-future-with-next-generation-taking-over/ Meerbusch, Germany – Also known as JR, but the complete opposite of the TV series' notorious, egocentric meanie, Johannes Riege started his career in 1978 as a freelancer, programming software during the infancy of electronic solutions for the logistics industry. Being a mathematics graduate, he decided to capitalize on his skills with something more meaningful than writing endless formulas on blackboards to prove the earth is not flat. So it transpired that on September 11, 1978 he printed his first electronically created AWB for his customer and well-known forwarder, Union Transport, (later merged with DSV). This momentous advance was subsequently adopted by all his customers.

      This was the beginning of a long and deep relationship between JR and the ongoing development of electronic logistic procedures. In 1985, he took the next natural step to advance this productive endeavor and founded his own business, presenting his creation, Procars. This was one of the first comprehensive Transport Management Systems, and it amazed the industry. Captivated by the abilities of Procars, leading forwarders like Dachser and DB Schenker joined the list of early customers. Procars is still in use after all these years with several customers around the world.

      As the customer roster grew, JR's company, Riege Software, grew also and in 1991 Johannes Riege founded his first branch in the U.S. Three years later in 1994 the Hong Kong branch opened. This positive development was made possible by his spouse Gabriele who stood by his side from the very beginning, through the uncertain early years of the company, taking care of the financial interests of the company, giving Johannes the freedom to concentrate primarily on software development and business management.

      After a period of improvement and technological advances it was time to develop a new product, Scope, under the auspices of his eldest son Christian, an expert in computer science and a natural born innovator. Scope's purpose is to take the company to the next level. “One of our fathers greatest achievements has been in forming a company that mirrors his outlook; Fostering curiosity, empowering experiments and exploration, permitting failure as a method of learning and emerging stronger. We all are truly standing on the shoulders of giants and he is one of them,” said Christian Riege, SVP Software Development of Riege Software.

      With branches in Switzerland (2008), in the Netherlands (2011) and in Mexico (2018), Johannes Riege focused on emerging markets, with the enthusiastic and growing support of his second son Tobias, also a mathematics graduate, and a doctorate in computer science. “We are very grateful to our father and that he has given us the chance to invest heavily in new technology and smart people and accelerate our company into the future. One must clearly point out that every single dollar spent did not come from outside investors, but is based on our money and our father's trust in our abilities to grow the business with our own new ideas,“ Tobias Riege, former COO, now CEO of Riege Software explicated and continued “We will always acknowledge and continue his passion for the logistics industry, and we are very proud to be the successors of his legacy. We will be sure to lead the company in his best interests, adding professional talents as we go to support our natural growth strategy.”

      “My father’s vision and passion for solving problems within the freight and logistics industry lives on here at our headquarters and everywhere else at Riege Software. I not only respect his skills providing the industry with better technology, but also his ability to inspire talented people and encourage them to give their best.” said his third son Benjamin, a passionate web designer and media consultant currently in charge of the company's marketing and public relations.

      Johannes Riege looks back pride at what he has achieved and he looks forward to what his successors will achieve in the future. He knows his lifework is in safe hands and his family prospers, his two other children searched and found their careers outside the company, Johannes Jr. who holds a master degree in mathematics, and his daughter Anna, an ecotrophologist with a background in food logistics. Since Gabriele Riege will continue the financial management of the company, Johannes knows his successors will be piloted along the safest course.

      But the story hasn't reached an end yet. Johannes Riege will be what he always was – the premier representative of the company. Prepare to meet him in the future where all the good guys meet.

      About Riege Software.

      Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established in 1985, the privately-owned and managed company provides products and services to more than 350 customers worldwide with over 5,000 users in 24 countries. Headquartered in Germany, Riege maintains 6 branches in Europe, Asia and the Americas.

      The company's brand is Scope, a smart, integrated Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Enhanced by the web application Connect, Scope enables seamless collaboration between all stakeholders in the supply chain. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

      ]]>
      OMEGAir is going to be the new alpha https://www.riege.com/news/omegair-is-going-to-be-the-new-alpha/ Wed, 04 Apr 2018 15:53:00 +0200 Andreas Rohde https://www.riege.com/news/omegair-is-going-to-be-the-new-alpha/ A young lady visited the Riege booth at transport logistic in 2017, and asked for an air and sea freight presentation. Although this was very short notice for a full demonstration, by taking turns, we managed to give her plenty of insights into Scope. Not our usual procedure, but Małgorzata Müller, Air Freight Manager at OMEGAir appreciated the friendly welcome and the personal care.

      The next steps were as promising as pleasant. Following a recommendation by Aircargo.nl, and several shorter sessions, Hubert Jasiński, member of the board, became involved and while we were preparing to present more detailed information, he decided to go with Scope and all of its modules for Air Freight and Sea Freight as well as the complementary web application Connect, which provides detailed monitoring and additional fulfillment options.

      After all, speed is a natural virtue at OMEGAir. With offices in Szczecin (head office), Gdynia, Gdańsk, Poznań, Warszawa, Łódż and Kraków, OMEGAir is a fast growing company in Poland. With the help of Scope they will be able to speed up even faster. The pole position is achievable, and OMEGAir is excellently positioned to become the new alpha.

      ]]>
      Speedmark Transportation went live in 4 weeks turning European hub into technology spearhead https://www.riege.com/news/speedmark-transportation-went-live-in-4-weeks-turning-european-hub-into-technology-spearhead/ Mon, 19 Mar 2018 16:09:00 +0100 Carsten Strong https://www.riege.com/news/speedmark-transportation-went-live-in-4-weeks-turning-european-hub-into-technology-spearhead/ Speedmark is committed to the growth of their customers' business, offering solutions for every phase of the supply chain since 1971. Their aim is to keep shipments on schedule and at reduced cost. This goal applies to any air, ocean, or third party logistics needs. Speedmark delivers secure transportation of goods with specialized service and care. They believe that in this fast paced environment, with valuable cargo transported from country to country, security and safety have equal importance with actual transport services. Consequently, Speedmark’s security standards and processes represent an added-value for all customers and their supply chain requirements. Headquartered in Taipei, Taiwan, Speedmark maintains 78 offices in 72 cities in 20 countries, and employs over 1,800 people. Speedmark is AEO, C-TPAT, TAPA certified and one of the top 5 supporters for CI/BR with signed global corporate contracts.

      From tired to hired

      Speedmark Transportation B.V. with 2 offices in Amsterdam and Rotterdam, are considered the European hub of the logistics group. Nevertheless, they were tired of sporadically trying different Transport Management Systems which failed to fulfill the high standards and demands of Speedmark's general requirements, and in particular, proved inadequate for delivery of quality services demanded by their European customers.

      Obviously, Marco didn't want to waste any more precious time and had high ambitions when he hired Riege, hinting that he wished to go live with Scope in the shortest possible period of time. He had previous experience with Riege and Scope, so he was sure it could be done, although most of his own people thought it was impossible to reach the targeted start date, since there was a lot of hard work to be done.

      From deadline to online

      Marco knew Scope from several demos over the years, but the final decision was postponed time and again until his patience with the old system finally snapped. Once the way for Scope was cleared, it was also critical to him that Scope should be implemented in a wink, literally, he was talking about 6-8 weeks.

      Marco's commitment was great and so was the engagement of the Speedmark personnel. On June 30, 2017 Speedmark went live with Scope, after only a remarkable 4 weeks of admittedly extremely hard work. This took priceless enthusiasm by everybody involved at Riege as well as at Speedmark, but it meant they didn't just meet the deadline set by Marco, they beat it by 50%. To make it happen, Riege Netherlands also assisted in converting and importing debtors and creditors from the old system into Scope.

      As of today, Speedmark Transportation The Netherlands employs the full suite of Scope, the Air Freight and Sea Freight modules for both Import and Export as well as the NL Customs modules. Scope also integrates the Unit4 financial software package they use, and delivers an overall performance that creates an company-wide satisfaction.

      From bridgehead to spearhead

      Having established a very successful bridgehead in Europe, Marco's forward thinking shifted Speedmark in the Netherlands into new dimension of future-oriented handling of all logistics. Backed by Scope, Speedmark can rightly claim to be not only one of the best equipped forwarders connecting Europe to Asia, but also spearheading the technology of the group, assuring long-term best-practices without a backward glance.

      ]]>
      FOX Global pulls out all the stops with Scope for an outstanding performance https://www.riege.com/news/fox-global-pulls-out-all-the-stops-with-scope-for-an-outstanding-performance/ Thu, 22 Feb 2018 17:36:00 +0100 Bennobo https://www.riege.com/news/fox-global-pulls-out-all-the-stops-with-scope-for-an-outstanding-performance/ With its origin in The Netherlands, and still headquartered in Rotterdam, FOX Global Logistics currently operate and control 5 offices in strategic locations around the globe. With specialists working day in and day out to ensure that their customers receive that extra bit of personal attention, FOX Global is continuously focused on new global opportunities that will contribute and compliment its existing line of operations. Thanks to this strategy and their dedicated people, FOX Global has evolved over the years from a traditional forwarding company to an internationally focused provider of comprehensive logistic services. To underline its global approach, the company constantly develops new ventures and services in cooperation with their international partners.

      Presence on international stages

      Norman de Vos, owner and Managing Director of FOX Global knew the team of Riege Software The Netherlands for many years. With his ambition to join the leading global players on the global stage of international logistics, Norman contacted Riege in 2016, because he felt he was missing the appropriate instrument to further foster his international success. After several meetings and demonstrations of the scope of Scope, he decided to implement the Air Freight, Sea Freight and Customs modules.

      The full instrumentation of the orchestra

      Now FOX Global is a power user of Scope. Not only the 2 Forwarding and the Customs modules are actively in use. FOX Global customers benefit from the comprehensive visibility enabled by the web application Connect to track their shipments, control fulfilments of milestones and check the availability of the essential accompanying documents. In order to fully monitor the supply chain, some of FOX Global's customers are also using the integrated Order Management System in combination with Connect. This enables them to get valid and meaningful status information on their purchase orders at any time.

      FOX Global also use the feature to import AGS import declarations. Scope validates the data and with the smart article table enriches them with Customs specific information for the same articles stored in Scope. After completion and the user's permission to auto-send, all imported declarations that meet the validations will be sent to Customs automatically. This is a convenient method to automate FOX Global’s growing e-commerce business which mainly consists of simple declarations, but in large volumes, and a highly valuable benefit for a global player.

      Two teams in harmony

      The entire process of the implementation of Scope and the installation of enhancements was both smooth and smart since both teams, at FOX Global and Riege Software, were driven by the same goal – success and satisfaction. This harmony was made possible because there is a natural fit between the dedicated employees of FOX Global and Riege. Both companies have customer service and high quality in their DNA.

      The encores

      Since Scope is constantly updated, providing all essential instruments in one integrated solution, there will be more to come. And we are convinced that FOX Global will make use of it, as will their customers and their many future customers.

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      Green Worldwide Shipping uses Scope by Riege for their ambitious software needs https://www.riege.com/news/green-worldwide-shipping-uses-scope-by-riege-for-their-ambitious-software-needs/ Mon, 19 Feb 2018 00:00:00 +0100 Bennobo https://www.riege.com/news/green-worldwide-shipping-uses-scope-by-riege-for-their-ambitious-software-needs/ Georgetown, CT — February 19, 2018 — With the go-live of Green Worldwide Shipping, Riege Software has reached another milestone in its expansion into the U.S. market. Green Worldwide committed to Scope in August 2017 and after only 5 months of implementation planning, Green Worldwide went live on February 1, 2018, with 111 users, in 10 offices, in 9 cities across America.

      As one of the fastest growing forwarders in the U.S., Green Worldwide is driven by innovative freight-forward thinking, technology investment, and providing new value added services to their customers. With plans of expanding into Canada in 2018, the company's growth plans over the next 5 years are to double in employees and shipments as they have been maintaining a 30% year over year growth so far. “Our decision to select Scope by Riege for our automation goals was fairly simple. We wanted to translate our high standards of supply chain handling into a technology that reduced data entry for our freight experts, to give them more time doing what they do best – servicing the client,” said Thomas Jorgensen, CEO and President of Green Worldwide Shipping, “and I believe we truly accomplished our vision.”

      Green Worldwide use the scopes of Scope, modules and enhancements, such as Air Freight, Sea Freight, Truck, OMS, Connect, as well as the integration with Quickbooks and NetChb for Customs Brokerage.

      "Partnering with a forward-thinking innovator like Green Worldwide Shipping, we knew we were taking on responsibility for all of their freight forwarding technology needs and this would require a great deal of effort, including establishing new interfaces, expanding our customs service offering with our new partner NetCHB, providing rate management, CRM, Warehouse, mobile applications, with much more to come.”, Mark Ketcham VP Riege Software The Americas said, “but in the end, this partnership also represents a milestone for Riege in the U.S. market and we look forward to the expansion of our service offering as a result.”

      Thus far, the tool has processed over 3,000 shipments in Scope, over 600+ quotations, over 2,700+ invoices, 18,600 partners, 51+ customers in the web portal Connect, and rapidly growing.

      About Green Worldwide

      Green Worldwide Shipping is a private wholly-owned and independent company founded on the basic principles of respect, dedication, and best-in-class customer service. Years of experience help the company to understand supply chain challenges, with the expertise to design and implement solutions that have a positive impact on customers' bottom line.

      Established in 2008, Green teams in offices coast-to-coast serve clients on every continent around the world, providing logistics solutions every day ranging from ocean freight, air freight, and project cargo, customs brokerage, warehousing and distribution, and global supply chain visibility. Their strategic alliances around the globe with reliable partners who share their high quality standards, position Green Worldwide Shipping to efficiently service all international logistics needs. Partnering with local experts extends the flexibility and knowledge it takes to expertly handle cargo anywhere in the world.

      About Riege Software

      Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established in 1985, the privately-owned company provides products and services to more than 350 customers worldwide with over 5,000 users in 24 countries. Headquartered in Germany, Riege maintains branches in Europe, Asia and the Americas.

      The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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      e-quality https://www.riege.com/news/e-quality/ Thu, 15 Feb 2018 00:00:00 +0100 Tobias Riege https://www.riege.com/news/e-quality/ e-quality is certainly not the same thing as "equality". The opposite is true. e-quality embodies a higher standard of effective operations and active management of logistics in an increasingly digitized environment. As things stand today, all TMS (Transport Management Systems) are “e” by nature (they are all software, aren't they?) but not all are “e” in terms of quality. How much or little “e” you get from a TMS depends on various criteria many of them do not fullfil. Maybe you should ask yourself what your current TMS really does for you – or not. The answers might be interesting.

      Does your TMS provide e-rates, e-invoicing, e-AWB, e-B/L, e-mail and all the other “e-” features which already hold or will hold a continuous data flow? If so, does it deliver the "e” automatically because of intelligent integration and boundless connectivity? Or do you need extra tools, have to change back and forth between systems to get the desired results? Do you have to take deviations and delay into account instead of getting simplified and accelerated processes? Do you incur extra cost for required investments and loss of time?

      If you really want to go for e-quality instead of equally average and mediocre solutions, you have to go for Scope. Scope by Riege Software is the multi-modal transport management system for air freight, sea freight and customs, bringing enterprise class abilities to every logistician, from the smallest to the largest.

      Due to its scalability, Scope grows as a company grows, empowering freight forwarders and manufacturers to easily manage and track their entire business cycle while satisfying all regulatory requirements. In addition, Scope equips users with a wide variety of e-tools and features (as mentioned above and even more) for operators and managers. Thus Scope streamlines, simplifies and accelerates operational processes, while dashboards give greater insight into all key business processes with live data instead of batched or old-fashioned reports.

      Provided as Software as a Service (SaaS), upgrades are delivered automatically, helping customers to always keep pace with current best-practices and emerging e-standards, enabling them to quickly and efficiently manage freight movements and customs declarations any time, any place – with e-quality.

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      Happy! https://www.riege.com/news/happy/ Thu, 08 Feb 2018 11:00:00 +0100 Henk Boorsma https://www.riege.com/news/happy/ Sometimes happiness is just a feeling that occurs to you, sometimes it's the result of a decision. Tony van den Brande, Managing Director of International Airfreight Associates made a decision to create happiness for all the people involved in his company's activities. In fact, it was his intention to build a company that would outperform others by offering exceptional service at a fair price, treating customers and their cargo with respect, and attracting the best and brightest employees sharing the same attitude and willingness to serve. Scope by Riege has definitely helped him to reach these objectives. 

      IAA started off with Scope in January 2016, and they are happily using Scope in their Rotterdam and Amsterdam offices. Scope supports the operators in their day to day forwarding business and Customs handling. Forgotten are the days of double work due to endless manual re-keying in different systems. Using Scope saves IAA a tremendous amount of time and has put an end to tremendous frustration and this has delivered tremendous happiness. Everybody is happy, IAA staff, IAA customers and, of course, Tony himself who naturally celebrates having made the right decision.

      Now it's our turn to exclaim “Happy anniversary, IAA! And thanks for trusting in us.” What else can we say? Lacking happiness? Catch up with Tony.

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      Austin powers the future of logistics https://www.riege.com/news/austin-powers-the-future-of-logistics/ Tue, 30 Jan 2018 11:34:00 +0100 Mark Ketcham https://www.riege.com/news/austin-powers-the-future-of-logistics/ The days when freight forwarding was simply operational are long gone. In a fully digital environment, a Transport Management System (TMS) is no longer just a tool for operators but also a powerful instrument for managers to control their entire business enabling them to act, adjust and improve. At least it should be. Scope is.

      Created by Riege Software, a proud presenter of the AirCargo 2018 Conference from Feb 18-20 at the Renaissance Austin Hotel, Scope represents the industry's solution for the future of logistics. Putting people first, managers as well as operators, Scope shifts e-freight to the next level – and beyond.

      Scope is the e-AWB TMS empowering you to easily manage and track your entire business cycle – from quotes to delivery – while its integrated interactive dashboards with meaningful graphs provide key visibility of key financial and operational processes. With live data instead of batched or old-fashioned reports. The benefits are numerous. Here are just a few.

      For operators:

      • Speed-up operations by intuitive entries and a clearly laid out desktop
      • Accelerate internal retrievals by an intelligent quick search function
      • Complete shipments with an e-AWB created directly within Scope

      For managers:

      • Compare and analyze current and past performance, from earliest to latest
      • Evaluate productivity and earnings to confirm assets and profitability
      • Monitor progress and trends, reinforcing a fertile growth strategy

      And last but not least meet and greet some of the people who invented and permanently improve Scope. Next to myself, Benjamin and Tobias Riege will be glad to welcome you in person and answer all your questions, ideally with a demo of Scope itself. Assure your impressive personal demonstration right here.

      See you in Austin, TX, any day at booth 309. We are looking forward to meeting you there.

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      Mexican e-invoicing to the next level https://www.riege.com/news/mexican-e-invoicing-to-the-next-level/ Fri, 22 Dec 2017 18:57:00 +0100 Niels Schellingerhout https://www.riege.com/news/mexican-e-invoicing-to-the-next-level/ Mexican businesses are obliged to submit all outgoing invoices electronically to SAT using the CFDI (Certificado Fiscal Digital por Internet – Digital Fiscal Certificate via Internet). The CFDI is the document that vouches for an invoice. It is a file that includes all necessary information for a valid business transaction and is, once it has been transmitted to SAT, returned stamped with a unique electronic invoice number. This way, all involved parties are assured the invoice has been authorized and registered by SAT.

      In 2016 SAT announced to be releasing a revised and simplified version of the e-invoicing system in the year following - E-invoicing CFDI version 3.3 will be valid and mandatory for all Mexican businesses starting January 1st 2018. 

      The new version 3.3 is a simplified version of the version 3.2, which will reduces the chance for human error at the time of data registration. In the same way, the purpose is to make invoicing something more friendly for both small, medium and large size companies. It also seeks to increase the quality of the information found on the invoice, in order to eliminate or prevent fraudulent practices. The changes in the new billing version of the SAT are mainly in the structure and XML format. A total of 40 attributes were eliminated and 20 different ones were introduced.

      Some of the most relevant changes were:

      • Classification of the vouchers in: Income, Exit, Transfer, Payroll and Payment
      • Use of catalogs for the registration of most of the information
      • Registration of previous CFDI's, which are related to the operation performed
      • Registration of the Product- or Service-Key as well as the Units, according to SAT catalog
      • Definition of Taxes on line level
      • Application of discounts by amount
      • Generation of a Confirmation Code when the total of the CFDI 3.3 exceeds the maximum allowed value, or exceeds the variation percentage that applies to the currency

      Since May 2017, Scope users can already create, send and receive CFDI invoices directly from Scope. For them to continue doing this in 2018, Scope has been prepared for CFDI version 3.3 by implementing all the necessary requirements. And best of all: Scope users will not have to do anything since Scope is automatically enabled for CFDI 3.3 once the time comes. Our customers who use the Scope CFDI invoicing module will receive separate information about the minor changes that are made on admin level.

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      Done and undone https://www.riege.com/news/done-and-undone/ Fri, 22 Dec 2017 15:20:00 +0100 Riege Software https://www.riege.com/news/done-and-undone/ The good news: Scope has acquired new useful functions while simultaneously has jettisoned some superfluous. The bad news: There's none.

      General

      Administrators return to own permissions directly.

      System administrators could use the option "Login with permissions of" to check whether permissions settings for users were correct. Now the administrator can return to his own permissions without quitting Scope and logging in again.

      Finance

      Quotations for all types of shipments.

      Quotations are now available for all types of shipments including sea freight import and export. To start using the quotations function, please contact your local Riege Helpdesk.

      Change of invoice line ordering.

      In the activity template a new tab has been added that allow changing the invoice line order by activity group.

      Date validity in Transport Order tariffs.

      For tariffs calculated on transport orders, Scope used to look for the validity to the economic date of the shipment and not the date of the actual transport. Now a new, improved logic has been implemented.

      Automated VAT-ID validation.

      EU VAT numbers could be validated in the VIES database directly from the partner, but were not automatically refreshed. A new add-on will validate an EU VAT number during the finishing action of an outgoing or incoming invoice automatically.

      Customs NL

      Single Window connection.

      Scope has done the conversion of the relevant messages and is ready to connect to a Single window (dutch blog entry).

      Supporting Provisioning.

      As part of the conversion Scope now also supports the new Single Window Provisioning module. To start using the provisioning module, please contact the Riege Helpdesk.


      View Top Features   Read Changelog

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      Our gift for managers – the Scope Dashboards https://www.riege.com/news/our-gift-for-managers-the-scope-dashboards/ Wed, 20 Dec 2017 20:00:00 +0100 Riege Software https://www.riege.com/news/our-gift-for-managers-the-scope-dashboards/ As the year ends, we feel it is the right time to put an end to something else as well. Of course we are talking about batched data and old-fashioned reports which in the digital environment increasingly inadequate and fail to give managers any real insight into the real performance of their business.

      Now, all this will change. The Scope Dashboards are here. And they're a gift, they're free. Interactive meaningful graphs that provide key visibility of key financial and operational processes.

      The benefits are numerous:

      • Get deeper and detailed insight from live data directly from Scope in a split-second
      • Check, compare and analyze current and past performance, from earliest to latest
      • Evaluate operations, productivity and earnings to confirm assets and profitability
      • Monitor progress and trends, reinforcing the foundations of a fertile growth strategy

      The Scope Dashboards will present you with more insight and a rock-solid start into the new year. And those that follow.

      Check out the new Scope Dashboards

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      Riege equips Scope with Dashboards as free end of year gift for managers https://www.riege.com/news/riege-equips-scope-with-dashboards-as-free-end-of-year-gift-for-managers/ Wed, 20 Dec 2017 00:00:00 +0100 Bennobo https://www.riege.com/news/riege-equips-scope-with-dashboards-as-free-end-of-year-gift-for-managers/ MEERBUSCH, Germany – December 20, 2017 – At the end of the year, Riege Software decided to present managers in the logistics industry with greater detail and deeper insight into their business operations. The Scope Dashboards replace batched data and old-fashioned reports which in a digital environment increasingly fail to inform managers about the actual situation of their company.

      “We created interactive, meaningful graphs which cover the key financial and operational issues using the data from the second they are retrieved within Scope,” Mark Ketcham, VP Riege Software the Americas, explained and continued: “There's no faster way to get substantial and reliable information.”

      The benefits managers will receive from the Scope Dashboards are numerous:

      • get deeper and detailed insight from live data directly out of Scope in a split second
      • check, compare and analyze current and past statuses from latest to earliest
      • evaluate operations, productivity and earnings to assure assets and profitability
      • monitor progress and trends to reinforce the foundations of a fertile growth strategy

      “The Scope Dashboards will put an end to all that vague guessing and estimating that comes with not using 100% actual data,” Tobias Riege, COO at Riege Software underlined, “the information generated from the current data stored within Scope delivers a priceless added value. And to keep it priceless by all means, we provide the Dashboards for free.”

      The Scope Dashboards are easily accessible via web browser and will equip managers with essential insights for a steady start into the new year, and the years to follow.

      About Riege Software

      Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established in 1985, the privately-owned company provides products and services to more than 350 customers worldwide with over 5,000 users in 24 countries. Headquartered in Germany, Riege maintains branches in Europe, Asia and the Americas.

      The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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      Welldex Global uses the speed of Riege and Scope to expand their freight forwarding business rapidly https://www.riege.com/news/welldex-global-uses-the-speed-of-riege-and-scope-to-expand-their-freight-forwarding-business-rapidly/ Mon, 18 Dec 2017 17:52:00 +0100 Bennobo https://www.riege.com/news/welldex-global-uses-the-speed-of-riege-and-scope-to-expand-their-freight-forwarding-business-rapidly/ Welldex Global, established in 1922, is a 100% Mexican organization that originally provided customs brokerage committed to the delivery of professional services to a wide variety of customers from small to large. With 11 offices in Mexico and 2 in the USA, Welldex has over 90 years of experience. In 2001, the Veracruz based company transformed into a fully integrated logistics services company including freight forwarding, taking pride in their efficient, reliable and competitively priced services. According to their mission statement, Welldex Global supports the international trade of their customers, generating progress for the company as well as promoting the development of Mexico, always emphasizing compliance, and where possible, exceeding the rules and regulations of legislation and environmental requirements.

      Integrated – The speed of Scope

      In their own words, Welldex Global chose Scope to take their business to the next level, taking special account of all the advantages presented by a fully integrated, comprehensive cloud based (SaaS) software. Within Scope, users are able to provide quotes, create shipments, manage job costing, and clear customs. The e-AWB, sea carrier EDI bookings and shipping instructions are automatically created and can be sent and shared via a single mouse-click – including all relevant data and documents. Thus Scope speeds up all processes in freight forwarding, saving time and money, while remaining easy to handle and stress free in use.

      Integrations – The speed of Riege

      Principal task of the Riege team was to assure the development and implementation of Mexican-specific features and integrations within Scope to make it suitable as fast as possible for Welldex Global, and to act according to Mexican law and business requirements. The two major integrations are for SAT (Servicio de Administración Tributaria – Mexican Department of Treasury) and CONTPAQi Contabilidad.

      Mexican businesses are obliged to submit all outgoing invoices electronically to SAT using the CFDI (Certificado Fiscal Digital por Internet – Digital Fiscal Certificate via Internet). The CFDI is the document that vouches for an invoice. It is a file that includes all necessary information for a valid business transaction and is, once it has been transmitted to SAT, returned stamped with a unique electronic invoice number. This way, all involved parties are assured the invoice has been authorized and registered by SAT.

      CONTPAQi Contabilidad is the most widely used accounting software package in Mexico and has an impeccable reputation. This outstanding software needs to perform as the Mexican government has strict and nonnegotiable fiscal laws which require a scrupulous accounting registry for audits. Using accounting information, the Scope integration creates a simple file that is imported into CONTPAQi Contabilidad and registers all of the incoming and outgoing invoices. To ensure its use without complications from the start, every possible barrier of language between the two systems had to be excluded. Therefore the integration was developed in close collaboration with the accounting department of Welldex Global, the first customer of Riege Software S.A. de C.V. in Mexico. This practice achieved the expected results. Scope speaks CONTPAQi fluently.

      In addition, Riege Software provided also in an astonishingly short time:

      • Mexican Tax logic to enable invoicing directly out of Scope
      • A feature to validate Mexican tax IDs (RFC)
      • The daily automatic download of exchange rates to Mexican Peso from the Banco de México

      The spirit of the two

      Starting with about 15 users, Welldex Global expects to expand its freight forwarding business rapidly. Providing first class services with a passionate team and some really smart tools, will drive Welldex to their goals. “Compounding our local and global know-how with smart software made in Germany, equipped with all mandatory integrations for Mexico, will be a solid foundation to conquer the market,” said Enrique M. Hinojosa Herrera, Business Development Manager at Welldex Global, full of optimism. And Niels Schellingerhout, Head of Riege's Business Development in Mexico adds confidently: “ Growth is a rule, for Welldex Global as well as for Riege Software. With the full integration of Mexican-specific features and mandatory requirements, the foundation is laid for both of us.”

      With a spirit like this, all expectations shall come true. Rapid growth is enabled, and Scope will grow likewise.

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      To tick isn't slick https://www.riege.com/news/to-tick-isnt-slick/ Thu, 14 Dec 2017 08:00:00 +0100 Christian Riege https://www.riege.com/news/to-tick-isnt-slick/ When choosing a new TMS (Transport Management System), some forwarders put their trust in consultants, but strangely consultants often don't trust themselves but prefer checkboxes. Sounds funny but gets funnier when you check some of the checkbox criteria. Air Freight, Sea Freight, Customs, yes or no. Seriously! Would you choose a car by ticking engine, dashboard, camshaft, yes or no? Certainly not.

      To make the right decision you have to put the systems to the acid-test. It's all about features and functionality, for management, finance and operations, with the focus on information, integration and simplification. After all, a new TMS is an investment in a company's future, it's not just another piece of software. So don't check boxes. Schedule a demo for Scope and check it out!

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      All-in customs solution out of a blackbox https://www.riege.com/news/all-in-customs-solution-out-of-a-blackbox/ Tue, 12 Dec 2017 12:00:00 +0100 Dirk Heidenfelder https://www.riege.com/news/all-in-customs-solution-out-of-a-blackbox/ Embracing any existing WMS/ERP, the Scope Customs Integration can unify all available customs procedures in all countries. Currently used in Germany, the Netherlands, Switzerland and the US. This gives users the opportunity to clear customs without even touching Scope Customs itself.

      • Import and send declarations automatically
        If data (XML) for customs clearances is received from an external source or system, Scope can import, add to and validate them. At the same time, the smart article table in Scope enriches ERP data with customs specific information for the same articles stored in Scope. After completion and the user's permission to auto-send, all imported declarations that meet the validations will be sent to customs automatically. This is a convenient method to automate growing e-commerce business which mainly consists of simple declarations, but in large volumes.
      • Complete or part import declarations
        
Scope can import declaration data in CSV format and (partly) create the customs declaration with the received data. After checking and amending the declaration, the user can send the declaration to customs. This allows the freight forwarder to handle e-commerce bulk declarations effectively. 
      • Workflow milestones in return
        Scope returns all relevant events during the declaration process - whether or not the declarations flow smoothly through. Users, however, can also choose to only monitor the declarations which require actions and are notified any exception events, like inspections, rejections, or cancellations that are sent back to their ERP/TMS. Thus the Scope Customs Integration not only automates and simplifies customs declarations but also allows an easy problem solving in Exceptions Management. The returned messages from Scope also contain the relevant duty and VAT amounts so they can be re-used in the external system.

      The Scope Customs Integration is the unlimited solution for all Customs declarants in Germany, The Netherlands, Switzerland, USA and countries to follow.

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      Riege and DGM-SDG team up to enhance security compliance for freight forwarders https://www.riege.com/news/riege-and-dgm-sdg-team-up-to-enhance-security-compliance-for-freight-forwarders/ Wed, 06 Dec 2017 00:00:00 +0100 Carsten Strong https://www.riege.com/news/riege-and-dgm-sdg-team-up-to-enhance-security-compliance-for-freight-forwarders/ MEERBUSCH, Germany – December 6, 2017 – Riege Software and DGM Software Development Group signed a contract for a long-term collaboration aiming to enhance current and future requirements for security compliance and coevally simplify the creation of dangerous goods shipments for freight forwarders.

      “We presume that Scope is probably the best transport management system for freight forwarders because we clearly get this reaction from leading players in the market,“ said Herman Teering, CEO of DGM-SDG. “This is why we also expect a respectable part of our future growth in direct connection with Scope by Riege Software.”

      “DGM-SDG as the leading provider of electronic solutions for dangerous goods and hazardous material, and recommended by globally acting customers like FedEx, is the perfect partner to enhance the security compliance within and out of Scope,” complemented Tobias Riege, COO at Riege Software. “Satisfying international regulations according to IATA Dangerous Goods Regulations (DGR) is a key aspect for our growing customer base.”

      In the first step, Riege Software integrated DGOffice into Scope to allow immediate access to and validated import of constantly and continuously updated data on dangerous goods and hazardous material without media breaks or other disruptions:

      • Dangerous goods and hazardous materials can be easily appointed by keying the UN-Number
      • Alternatively, dangerous goods and hazardous materials can be located and selected by name via Quick Search within Scope
      • Cargo-IMP codes and possible CAO (Cargo Aircraft Only) mandatories are automatically identified
      • After completion, Shipping Instructions can be printed directly out of Scope

      With the decision to connect DGOffice to Scope, Riege Software enables users – once more – to concentrate on their core business while complementary routines are left to automated processes within Scope.

      About DGM Software Development Group

      DGM Software Development Group has the mission to deliver information technology expertise dedicated to safe production, storage, transport and trade of any class of dangerous goods or hazardous material. All activities are performed in accordance with the global quality & safety standards. The company is headquartered in Lelystad, the Netherlands. Its development offices are located in the Netherlands, Denmark and Norway, while sales and support offices can be found throughout the world.

      The DGOffice software product range covers all areas within ICAO/IATA, IMDG, ADR, 49CFR, TDG, ADG, RID, GHS, SEVESO and the environment. Included are Safety Data Sheets, Workspace Instructions, Safety Adviser, Transport, Warehousing and Waste management. The product range is designed to operate together with the most common administrative computer systems like SAP, Navision, AS 400-systems, Unix-systems etc. These systems are also designed to handle and operate with the customers own dangerous goods database containing customers’ own product descriptions and product numbers.

      About Riege Software

      Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established in 1985, the privately-owned company provides products and services to more than 350 customers worldwide. Headquartered in Germany, Riege maintains branches in Europe, Asia and North America.

      The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Ocean Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

      Download footage

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      “I have no time to save time.” https://www.riege.com/news/i-have-no-time-to-save-time/ Mon, 04 Dec 2017 10:00:00 +0100 Christian Riege https://www.riege.com/news/i-have-no-time-to-save-time/ The diligent asserts the faineance as a waste of time. The logistician, however, despite his diligence tends to waste time while he is working. Regardless of digitalization and automation, he makes phone calls, collates paper by hand, adds notifications in writing, and sometimes still uses the fax machine. For the young ones: Facsimile communication describes a procedure where you send paper via telephone wire in such a way that it spits out paper on the other end of the line. Understood? Never mind, you don't have to.

      The more progressive character swears by Excel files which he sends with the same enthusiasm from A to B as the shipment itself. Finally, he also makes sure to get a print-out, a procedure that is light-years away from the IATA initiative to accelerate paperless processes in air freight.

      He who dared the step forward towards the next level and enjoys the advantages of some available Transport Management System likes to stick to it, irrespective of how little it does or how outdated it may be. In order to deliver a whatsoever justification, some remarkable reasonings are used: Since everything goes to slow anyway, there is no time left to institute changes that would save time.

      Furthermore, a lack of qualified employees has been detected. Of course. If present qualified staffers are waisting time by analogue sideline jobs, a bottleneck obviously will occur. In truth, neither time nor staff are lacking, but the appropriate technology.

      This technology has a name – Scope. Scope is the comprehensive, fully integrated Transport Management System with an intuitive One-entry-of-data concept and one single user interface for all procedures. Within Scope and without quitting it, users are enabled to provide quotes, create shipments, manage job costing, and clear customs. Over and above, the e-AWB, sea carrier EDI bookings and shipping instructions are automatically created and can be sent and shared via a single mouse-click – including all relevant data and documents. 

      Intrinsically, Scope lacks virtually nothing. And what might be lacking will be complemented, enhanced or integrated by customized interfaces. After all, Scope from the secure Riege cloud is not a static software but the summation of its improvements, provided to users continuously by regular updates. With Scope, the same number of staff will double its productivity while simultaneously double their own personal satisfaction. Let alone the satisfaction of the owner himself by increasing his company's economy.

      If you are fed up with paper and everything else disrupting a fluid workflow, get to know Scope. A demo will convince you. Take that time! You will save double thereof afterwards.

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      Westar navigates the shipping waters using Scope in both US and German branches https://www.riege.com/news/westar-navigates-the-shipping-waters-using-scope-in-both-us-and-german-branches/ Mon, 04 Dec 2017 00:00:00 +0100 Carsten Strong https://www.riege.com/news/westar-navigates-the-shipping-waters-using-scope-in-both-us-and-german-branches/ Westar is a global logistics provider focused on customized solutions and who pride themselves on individual customer care. Their services include the consolidation and forwarding of air and ocean freight, vendor consolidations, time-definite transportation, project management, warehousing, distribution and export packaging. As an international logistics provider Westar is committed to simplify logistic processes by providing best in class services from start to finish.

      Atlantic crossing and beyond

      One-time entry and seamless exchange of data across the Atlantic between their branches and customers was a key issues for Westar when migrating from their former TMS to Scope. But the larger picture was the impressive overall performance of Scope and its easy to use interface that convinced Westar to select the air & ocean freight and customs modules of Scope.

      Mark Ketcham, VP of Riege Software the Americas, conducted some compelling demos in 2014 at Westar's US branch in Pittsburgh, PA. These were followed by demos for the German branch at Riege Software headquarters in Meerbusch.

      Andreas Rohde, International Business Development Manager, hosted Thomas Zudeick, Head of Import, and Horst Nickel, Head of Export at Westar Germany. “From our point of view it was a success to convince two prospects on both sides of the Atlantic at the same time, because their demands and requests differed from each other,” Andreas stated and added “Fortunately, Scope allows considerable modifications to meet forwarding demands and a number of these were produced simultaneously in a short time period.”

      A sea of enhancements

      After Peter Schubert, CEO of Westar Germany, signed the contract in April 2015, the Air Freight module was almost immediately ready for take-off while the Sea Freight module needed various enhancements to meet Westar's specific demands, for example, connections to local harbor authorities bypassing other platforms, and inclusion of accompanying documents. “We faced a few initial difficulties, and we also had some special requests for modification mainly concerning sea freight functionalities which have been executed by Riege precisely according to our demands,” said Peter Schubert, General Manager at Westar Germany, and confirmed his satisfaction: “After almost 2 years of experience we can testify that Scope is a reliable and user-friendly software lessening the daily burden our employees.”

      Consequently, the projected go-live of Scope in Germany had to be postponed from October 2015 to January 2016 when Westar Germany and the USA went live. Ashley Bratek, Director of Operations at Westar USA, empasized on another important factor, the dialogue between man and machine: “To provide the best service in the industry, it takes both dedicated people who know how to navigate the waters of shipping, and a complementary software that simplifies processes to enable the fulfillment of our customer commitments. We have both, skilled and, committed people combined with the innovative system, Scope, that supports our efforts by ‘Putting People First.”

      Mark Ketcham, VP, The Americas at Riege Software summarized: “The transatlantic collaboration worked perfectly having local resources in both Germany and the US, at both Riege and Westar. I would like to express my gratitude for the trust Westar placed in us as one of our initial customers in the US.”

      Launched but not finished

      A successful launch never means, the work is done. Scope is recognized as the sum of its continuous improvements and enhancements. In the following weeks, several additional projects had to be executed, e.g. the integration of third parties like TCI (Trans Container International) providing additional services.

      Smooth sailing

      With 34 users in 2 branches, Westar operate and communicate now at a far higher level that permits far more efficient processing of their duties, project tasks and shipments, enabling the company to run with the tide sail full steam ahead.

      ]]>
      Simply Orange counts on Scope serving a growing Mexican market https://www.riege.com/news/simply-orange-counts-on-scope-serving-a-growing-mexican-market/ Mon, 27 Nov 2017 18:03:00 +0100 Bennobo https://www.riege.com/news/simply-orange-counts-on-scope-serving-a-growing-mexican-market/ Simply Orange, headquartered in Querétaro, Mexico is an extremely client-focused and pragmatic forwarding company. Customers have no surprises with hidden fees, quite the contrary, the final goal of service is going beyond their needs and final invoicing below their expectations. Over 100 dedicated employees, working in more than 10 countries around the globe, deliver operational excellence — to provide viable answers to the most challenging supply chain questions.

      Collaboration on all levels

      With increasing operations, the necessity for tracking and data monitoring increased considerably, along with the desire for an improved workflow for Simply Orange's employees. There had to be a change in software focused on rates, unlike Europe, where relationships and transparency are of high importance.

      With this conviction in mind, Simply Orange was led in the direction of Scope by Riege Software.

      Engaged in Mexico, engaging Scope

      Acting upon this valuable feedback the Riege Software team with 30+ years of experience globally, began investment in their first Mexican branch, providing local support and developing country-specific features and integrations. This combination of local presence and the ability to smoothly integrate Mexican requirements was one of the deciding factors for Simply Orange.

      Shortly after, in 2015 Simply Orange Mexico went live with Scope. 13 users enjoyed the advantages Scope provides in standard routines like Ocean Freight, Air Freight and Customs, the latter for Nike Mexico and the extensive Simply Orange international tire business. Supplemented by the tracking template within Scope Connect, providing seamless tracking, complete transparency and allowing fulfillment of milestones for all involved parties. Complemented by functions such as automated import of pre-alerts plus uploading documents into Scope.

      The results from these features and functions tell their own tale. In next to no time, Simply Orange was able to process their B/L and Invoicing directly out of Scope. Release notes to carriers formerly executed by hand, now automated, induced less work load and errors but raised efficiency and reliability instead. Rates, one of the key assets for doing forwarding successfully in Mexico, could now be confirmed by just pressing one button.

      Integration is obligation

      One of the cherries on Scope cake, is the ability to easily integrate services from or to third parties. With a focal point on Ocean Freight, Simply Orange successfully uses the services of INTTRA and Ocean Insights to communicate and control all shipment-related issues. On the financial side of Scope, the popular Mexican accounting system CONTPAQi was integrated in June 2017.

      Specifically for the Mexican market and its strict governmental rules for business practices, Riege Software created integrations which are obligatory by law. Mexican businesses are obliged to submit all outgoing invoices electronically to SAT (Servicio de Administración Tributaria – Mexican Department of Treasury) using the CFDI (Certificado Fiscal Digital por Internet – Digital Fiscal Certificate via Internet). The CFDI is the document that vouches for an invoice. It is a file that includes all necessary information for a valid business transaction and once it has been transmitted to SAT, it is returned stamped with a unique electronic invoice number. This way, all involved parties are assured the invoice has been authorized and registered by SAT.

      More features, more control

      Adding features to Scope is no end in itself, but a means to an end. Since June 1st, 2017 Simply Orange employs the jobcosting feature of Scope, gaining more control over business activities and getting quicker results for possible optimizations in economic management.

      After all, there is still a lot to be done. But that's the concept of Scope. Scope is – no more, no less – the summation of its improvements. Adding new functions, enhancing existing features while simultaneously replacing dated processes with easy alternatives makes Scope continuously faster, more effective and therefore future-proof.

      ]]>
      Bridges, not walls https://www.riege.com/news/bridges-not-walls/ Tue, 21 Nov 2017 09:00:00 +0100 Tobias Riege https://www.riege.com/news/bridges-not-walls/ The decision of Riege Software to establish a branch in Mexico is driven by commitment to the further development of the Mexican economy and to contribute to this country of great history, culture and people. It was always our intention to fulfill the desire of our US customers to work limitlessly with their partners, agents and branch offices in Mexico. The decision to choose Querétaro as domicile for the Mexican branch was obvious since it is located at the heart of Mexico's industrial growth area, leading technology companies have their headquarters here and Querétaro provides easy access to other major industrial cities.

      Principal task of Riege Software MX and its employees is to drive the development and implementation of Mexican-specific features and integrations within Scope and keep it in sync with the rapidly developing logistics industry in Mexico. Scope is the company's innovative TMS product, made in Germany and designated to boost economic success as well as to brighten the worklife of the most important factor in logistics – humans. In day-to-day business, Riege Software MX provides all services and support needed on-site, adding a personal touch to the digitized working world.

      However, Riege Software also wishes to express – in compliance with the corporate philosophy of “Putting people first” – its commitment to global partnerships and cooperation. The company feels obliged to contribute to bridging gaps between countries, continents and people for the benefit of all. With its origins in a country that has been divided by a wall for ages, Riege Software supports many activities and engages in numerous associations to maintain and reinforce the freedom of trade and people without frontiers.

      This approach to thought and action enabled Riege Software to add functions and interfaces, in short order, to serve the demand of Mexican customers as well as to fulfill the obligatory and mandatory requirements of Mexican fiscal laws.

      Currently, our Scope Mexico platform contains an impressive number of local features and functions: Mexican Tax logic, enabling customers to invoice directly out of Scope. The daily automatic download of exchange rates for the Mexican Peso from the Banco de México. The integration of the popular Mexican accounting system CONTPAQi. A feature to validate Mexican tax IDs (RFC). And last but not least, electronic invoicing and stamping (CFDI) to SAT directly from Scope.

      The first bridges have been built. More are under development, but in steady progress. While Mexican customers count on Scope, Riege Software counts on Mexico – for a brighter future for both. Free trade first!

      ]]>
      Riege Software establishes branch in Mexico https://www.riege.com/news/riege-software-establishes-branch-in-mexico/ Tue, 21 Nov 2017 00:00:00 +0100 Bennobo https://www.riege.com/news/riege-software-establishes-branch-in-mexico/ Meerbusch, Germany – The decision of Riege Software to establish a branch in Mexico is driven by commitment to the developing economy of Mexico and its people. The decision to choose Querétaro as domicile for the Mexican branch was obvious since it is located at the heart of Mexico's industrial growth area, leading technology companies have their headquarters here and Querétaro provides easy access to other major industrial cities. As Tobias Riege, COO of Riege Software points out: “In compliance with our corporate philosophy of ‘Putting people first’ our engagement in Mexico furthers our goal of providing user friendly technology from Germany. We also know that global partnerships and cooperation are best energized by local feet on the ground.”

      Principal task of Riege Software MX and its employees is to drive the development and implementation of Mexican-specific features and integrations within Scope and keep it in sync with the rapidly developing logistics industry in Mexico. Scope is the company's innovative TMS product, and designated to boost economic success but also to brighten the worklife of the most important factor in logistics – humans. In day-to-day business, Riege Software MX provides all services and support needed on-site, adding a personal touch to the digitized working world. “Regardless of electronic communication and fulfillment, our physical closeness adds the human touch promised by our company mission,” states Niels Schellingerhout, Head of Business Development at Riege Software MX.

      This approach to thought and action enabled Riege Software to add functions and interfaces, in short order, to serve the demand of Mexican customers as well as to fulfill the obligatory and mandatory requirements of Mexican fiscal laws.

      Currently, the Scope Mexico platform contains an impressive number of local features and functions: Mexican Tax logic, enabling customers to invoice directly out of Scope. The daily automatic download of exchange rates for the Mexican Peso from the Banco de México. The integration of the popular Mexican accounting system CONTPAQi. A feature to validate Mexican tax IDs (RFC). And last but not least, electronic invoicing and stamping (CFDI) to SAT directly from Scope.

      The first steps have been made. Further steps forward will follow, for the benefit of both Riege Software and Mexican forwarders.

      About Riege Software

      Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established 1985, the privately-owned company provides products and services to more than 350 customers worldwide with over 5,000 users in 24 countries. Headquartered in Germany, Riege maintains branches in Europe, Asia and the Americas.

      The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

      ]]>
      Scope speaks CONTPAQi Contabilidad fluently https://www.riege.com/news/scope-speaks-contpaqi-contabilidad-fluently/ Mon, 20 Nov 2017 09:00:00 +0100 Niels Schellingerhout https://www.riege.com/news/scope-speaks-contpaqi-contabilidad-fluently/ CONTPAQi Contabilidad is the most widely used accounting software package in Mexico. Each respectable company paying heed to its reputation will make sure to use this outstanding software as the Mexican government is non-negotiably strict with fiscal laws and requires a scrupulous accounting registry when they do auditing. And they penalize harshly if they detect discrepancies.

      Consequently, Mexican users of Scope require a reliable interface to be able to stick to an uninterrupted workflow and in addition prevent costly errors.

      Using accounting information the CONTPAQi interface in Scope creates a simple file that, together with the CFDI XML files is imported into CONTPAQi Contabilidad and registers all of the incoming and outgoing invoices.

      To ensure its use without complications right from the start, every possible barrier of language between the two systems had to be excluded. Therefore the integration was developed in close collaboration with the accounting department of Welldex Logistics, the first customer of Riege Software S.A. de C.V. in Mexico. This practice achieved the expected results. Scope speaks CONTPAQi fluently.

      Prior to using Scope and its interface to CONTPAQi, Welldex required 1 file per outgoing invoice and had to key incoming invoices manually. Now they and other Scope users in Mexico just upload two files per month and they are done, and always on the safe side. That's efficiency combined with legal security.

      ]]>
      Mehr wissen heißt mehr erreichen https://www.riege.com/news/mehr-wissen-heißt-mehr-erreichen/ Mon, 25 Sep 2017 12:21:00 +0200 Sascha Plath https://www.riege.com/news/mehr-wissen-heißt-mehr-erreichen/ e-Stamp officially integrated https://www.riege.com/news/e-stamp-officially-integrated/ Thu, 21 Sep 2017 03:00:00 +0200 Niels Schellingerhout https://www.riege.com/news/e-stamp-officially-integrated/ Users know that Scope enables freight forwarders to completely run their operations, finances and accounting and create all related documents digitally using Scope without having to switch to other applications. One of the key requirements when Scope enters a new region, is to comply and integrate with country-specific characteristics defined by law or conventions.

      Forcing the digital evolution, Mexican businesses are obliged to submit all outgoing invoices electronically to SAT (Servicio de Administración Tributaria – Mexican Department of Treasury) using the CFDI (Certificado Fiscal Digital por Internet – Digital Fiscal Certificate via Internet). The CFDI is the document that vouches for an invoice. It is a file that includes all necessary information for a valid business transaction and once it has been transmitted to SAT, it is returned stamped with a unique electronic invoice number. This way, all involved parties are assured the invoice has been authorized and registered by SAT.

      As part of the Mexican roll out of Scope, a feature to create, send and receive the CFDI invoices was crucial. In keeping with Scope's policy of Single-entry-of-Data, the integration of the stamping procedure was essential to allow Mexican users to complete their invoicing process from Scope without being forced to switch applications and key multiple entries.

      Since early 2017, this functionality has been fully implemented in Scope, producing valid documents and high level of customer satisfaction. Mexican Scope users are literally excited to be able to complete their CFDI electronic invoicing process from within Scope with just 1 click of a button. In return and within seconds Scope re-collects the data in its invoicing module, stamped and ready to be sent. But what else would you expect from logistics software that has mastered all challenges so far?

      ]]>
      Scope integrates CONTPAQi for fluent workflow and secure exchange of fiscal data https://www.riege.com/news/scope-integrates-contpaqi-for-fluent-workflow-and-secure-exchange-of-fiscal-data/ Thu, 21 Sep 2017 00:00:00 +0200 Carsten Strong https://www.riege.com/news/scope-integrates-contpaqi-for-fluent-workflow-and-secure-exchange-of-fiscal-data/ MEERBUSCH, Germany – November 21, 2017 – Mexican companies paying heed to their reputation have a preference for CONTPAQi Contabilidad, the widespread and highly valued accounting software in Mexico. Since German vendor Riege Software has established a branch in Mexico to provide its innovative Transport Management System, Scope, to Mexican forwarders, it was one of the first duties to develop a most accurate interface to facilitate the seamless connectivity between CONTPAQi Contabilidad and Scope.

      The conception was to enable Mexican forwarders to fully exploit the potentials of Scope by sticking to an uninterrupted workflow, to benefit from the One-entry-of-data concept and, after all, to prevent costly errors. Using accounting information the CONTPAQi interface in Scope creates a simple file that, together with the CFDI XML files is imported into CONTPAQi Contabilidad and registers all of the incoming and outgoing invoices.

      To ensure its use without complications right from the start, every possible barrier of language between the two systems had to be excluded. Therefore the integration was developed in close collaboration with the accounting department of WELLDEX Logistics, the first customer of Riege Software S.A. de C.V. in Mexico. This practice achieved the expected results. Scope communicates perfectly with CONTPAQi and allows the promised fluent workflow while simultaneously assures the immaculate accounting required by Mexican government's fiscal laws.

      About CONTPAQi

      With more than 33 years of experience in the development of solutions for accounting and (e) billing, CONTPAQi currently serves more than 900,000 companies in Mexico, making its accounting software the most widely used solution in the country. CONTPAQi is always a pioneer in trying to overcome the limits of its accounting software, and has become a leader in electronic invoicing. In addition, CONTPAQi is the only creator of business software that has acquired the PAC (Authorized Certification Provider), so it is an authorized provider officially recognized by SAT.

      About Riege Software

      Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established 1985, the privately-owned company provides products and services to more than 350 customers worldwide with over 5,000 users in 24 countries. Headquartered in Germany, Riege maintains branches in Europe, Asia and the Americas.

      The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

      ]]>
      Payback period: 0! https://www.riege.com/news/payback-period-0/ Mon, 18 Sep 2017 16:30:00 +0200 Christian Riege https://www.riege.com/news/payback-period-0/ Cost saving is a key factor when cargo forwarders look for a new Transport Management System. But in many cases there are up-front cost such as considerable investments in IT which must frequently be taken into account. Scope, well-known as the comprehensive solution for air, ocean and customs is solely provided as SaaS (Software as a Service) and therefore does not require any additional investments in IT whatever.

      In fact, the opposite is true. Apart from streamlining and therefore economizing operations, Scope drives cut-down of IT costs by reducing IT activities to internal necessities outside of the creation of shipments. Unfortunately, solutions offered by other vendors often require needless investments. Even an e-AWB implementation into a pre-existing system may lead to exceptional cost.

      While a nine months period seems quite reasonable for such an amount of money, there are countless small and smaller forwarders who couldn't even afford an investment of such a scale.

      And they don't have to. Regardless a company's size and number of users, the scalability of Scope allows its implementation from the smallest to the largest forwarders, with instant savings and increased profitability of which faster processes are only one factor: Scope enables the creation of a new shipment within 1 minute including the automated creation of the e-AWB with the completion of an air freight shipment. No extra tools needed, no extra time wasted, no extra money spent.

      Consequently, Scope is at the forefront of the most efficient and future-proof Logistic Software solutions on the market. And it pays immediately: Employing the leading Transport Management System with built-in e-AWB editor, forwarders can circumnavigate the phase of amortization and instantly cash in by just taking the right decision.

      To get more insight schedule a demo right here. A little of your time, that's the only ex ante investment you have to make.

      ]]>
      The Boston e-Party https://www.riege.com/news/the-boston-e-party/ Wed, 06 Sep 2017 10:00:00 +0200 Mark Ketcham https://www.riege.com/news/the-boston-e-party/ Stand up against overcome conceptions like underdone solutions, needless slipslop and shallow promises. At the CNS eAWB360 in Boston, Riege Software will open for you the gangways of Scope – the Transport Management System that will pleasantly surprise you by creating the e-AWB automatically.  You will have the opportunity to

      • meet Riege staff and e-AWB experts
      • zero in the multi-modal capabilities of Scope
      • enjoy / schedule a private demo of Scope
      • join Mark's keynote speech on “Technology Solutions for e-Cargo”

      If you really want to get down to business visit us in Boston, because your time is too precious to waste it elsewhere. To not miss out on it register here. Eager to arrange an appointment at the eAWB360 event in the forehand? To fix a date please call: (844) 474 - 3436 or mail: ketcham@riege.com

      ]]>
      At last the nights are getting longer https://www.riege.com/news/at-last-the-nights-are-getting-longer/ Tue, 05 Sep 2017 00:00:00 +0200 Mark Ketcham https://www.riege.com/news/at-last-the-nights-are-getting-longer/ As leaves of trees change to red and gold and the nights grow long there is still something to brighten up your days – Scope. Watch the fingers of your sunburned hands slide over the keyboard while you enjoy the splendor of Scope: You enter shipment data as smoothly as falling leaves drift by the window, because

      • Scope speeds up the creation of shipments with its single-data-entry concept
      • Scope enables the creation of a new shipment within a single minute, generating the e-AWB automatically at its completion
      • Scope enjoys regular renewal, as if by nature, being provisioned with 4 major updates, one of which appears each season

      As a consistently recurring result, Scope reinforces and accelerates management of the to and from of cargo, while simultaneously enhancing the worklife of supply chain professionals. Don't let time slip away, let me convince you in a private conversation.

      To schedule a demo now, please call: (844) 474 - 3436 or mail: ketcham@riege.com

      For a little extra autumn mood listen to this:

      ]]>
      School's out forever https://www.riege.com/news/schools-out-forever/ Wed, 23 Aug 2017 10:45:00 +0200 Mark Ketcham https://www.riege.com/news/schools-out-forever/ Scope, the simple to grasp, easy to understand Transport Management System avoids long-lasting training sessions and complex lessons. After a succinct introduction, every user – even a first grader – will be able to create shipments in the most effective and satisfying way imaginable, with no back-to-school effect at all. With its appealing learning-by-doing character, Scope is opening up a new dimension in forwarding: 

      • A clear desktop and intuitive input boxes simplify entries and speed-up procedures.
      • During keying, data can be self-completed or chosen from a selection of validation alternatives.
      • Smoothly directing the user through all necessary steps with no stress, Scope shifts operations to a higher degree

      In total, Scope really rocks and a new shipment can be created in just one minute. With less learning but more doing, with more speed but less errors. And even better, after completion, the e-AWB is automatically created and transmitted with no extra tools needed, with no extra time spent or wasted. With Scope, nobody is left behind. Smooth your way to the next grade, put your hands up now for a demo. Please call: (844) 474 - 3436 or mail: ketcham@riege.com

      For the additional fun of it, listen here:

      ]]>
      Berkman automates booking in sea freight with Scope https://www.riege.com/news/berkman-automates-booking-in-sea-freight-with-scope/ Tue, 22 Aug 2017 18:23:00 +0200 Bennobo https://www.riege.com/news/berkman-automates-booking-in-sea-freight-with-scope/ Berkman Forwarding was founded in 1988 as part of the Berkman Group. Being an international freight forwarder (NVOCC - Non Vessel Operating Common Carrier) with a history going back to 1903, the company focuses on sea freight shipments to and from China, South-East Asia and India. These trade lanes represent 90% of their business. But Berkman is a global player serving many destinations and uses its worldwide network, taking care of the complete logistic chain of cargo handling including customs formalities, and services from delivery port to door.

      Automating Asian activities

      Initially, Berkman was only looking for an Order Management System (OMS) that could automate booking processes by connecting their headquarters in the Netherlands and subsidiaries in China, Vietnam and India as well as agents in other Asian countries like Indonesia, Taiwan, South Korea, Malaysia and Japan, to name a few.

      Excel, not excellence

      Until recently, all operations were done solely through email and excel sheets and were not entered into their former TMS system until a booking was placed with a carrier agent and shipped on-board. Searching for particular details on any shipment was extraordinarily tedious as Berkman had to go through hundreds of emails a day. The new OMS would be required to set the statuses of bookings, and these should be monitored not only by Berkman themselves and their partners, but also by their customers. The latter should be enabled to follow the entire process of a booking, from the placement of orders to the delivery to their warehouse in the country of destination, including a notification as soon as any delay in the process occurred.

      No change required but finally desired

      The first meeting with Riege Software took place in 2014, when Henk Boorsma and Nardo Bezemer of Riege Netherlands visited Arie van der Perk of Berkman to give a demo of Scope. At that time, Berkman saw no need to switch to another operational system. Nevertheless Scope impressed with its professional appearance and persuasive future-oriented parameterization, even though at that time it was missing a built-in OMS. But as Berkman understood, Riege desired to build an OMS but were searching for a customer who would take part in the development process. Henk Boorsma, Managing Partner of Riege Netherlands got the ball rolling: “Berkman was looking for an Order Management System that would interface with their existing forwarding system and pricing tools. We didn't see that as a feasible option, OMS has so much data and dependencies that it only made sense for Riege to develop it as part of Scope and not as a standalone system.”

      Encounter with implications

      A second meeting was stipulated for early January 2015 which Johannes Riege, Founder and Chairman of Riege Software, also attended. Arie van der Perk remembers: ”When we met, we explained to the Riege team what we wanted. Johannes left the room for a moment, came back and stated ‘So you want this...and this and this...’ while drawing up a layout of what the system had to be like. And this was exactly what we had in mind.”

      From that moment, Berkman committed to Scope, set up a strategic plan on how to implement Scope within the Berkman organization and in March 2016 made the switch from the old operational system to Scope — still without an OMS. Arie van der Perk was more than satisfied anyway: “This was a great step forward as in Scope, everything you need for the operational handling of a shipment is all within reach from one and the same window. The switch went very smoothly and within a few weeks we got used to the system.”

      More insights even from the outside

      Having worked with Scope for over a year, the new OMS integrated within Scope Connect was finally ready. Berkman has started to implement both into daily booking operations with the first pilot office in China enabling all participants in the supply chain to view statuses and fulfill their milestones. This is supported by additional information on journey events, provided by Ocean Insights, and all is seamlessly integrated in Scope.

      Additionally, rates negotiated by Berkman are automatically delivered to customers, accelerating decisions to fast-track booking processes.

      Arie van der Perk summarizes: “So far, we have had a good co-operation with the Riege team and are happy with our product. Of course, as we are looking for continuous improvement, we still have much to develop, but Riege is working on it, and that makes it to a good partnership.”

      ]]>
      There's more to know at SFO https://www.riege.com/news/theres-more-to-know-at-sfo/ Wed, 16 Aug 2017 11:56:00 +0200 Mark Ketcham https://www.riege.com/news/theres-more-to-know-at-sfo/

      Know more: no underdone solutions, no slipslop, no shallow promises. At the CNS eAWB360 in San Francisco, Riege Software will open for you the golden gates of Scope – the Transport Management System that will pleasantly surprise you by creating the e-AWB automatically. 

      You will have the opportunity to

      • meet Riege staff and e-AWB experts
      • zero in the multi-modal capabilities of Scope
      • enjoy / schedule a private demo of Scope

      If you really want to get down to business visit us in San Francisco, because your time is too precious to waste it elsewhere. To not miss out on it register here.

      Eager to arrange an appointment at the eAWB360 event in the forehand?

      To fix a date please call: (844) 474 - 3436 or mail: ketcham@riege.com

      ]]>
      No prattle in Seattle ​ https://www.riege.com/news/no-prattle-in-seattle/ Thu, 10 Aug 2017 16:00:00 +0200 Mark Ketcham https://www.riege.com/news/no-prattle-in-seattle/ No underdone solutions, no slipslop, no shallow promises. At the CNS eAWB360 in Seattle, Riege Software will open for you the gates of Scope – the Transport Management System that will pleasantly surprise you by creating the e-AWB automatically.

      You will have the opportunity to

      • meet Riege staff and e-AWB experts
      • zero in the multi-modal capabilities of Scope
      • enjoy / schedule a private demo of Scope

      If you really want to get down to business visit us in Seattle, because your time is too precious to waste it elsewhere. To not miss out on it register here.

      Eager to arrange an appointment at the eAWB360 event in the forehand?

      To fix a date please call: (844) 474 - 3436 or mail: ketcham@riege.com

      ]]>
      The curtain comes down on BTS' former TMS https://www.riege.com/news/the-curtain-comes-down-on-bts-former-tms/ Mon, 31 Jul 2017 16:29:00 +0200 Mark Ketcham https://www.riege.com/news/the-curtain-comes-down-on-bts-former-tms/ Behind The Scenes Worldwide Logistics (BTS), a leading provider of logistics services to the film, television, music and special events industries, selected Scope, the comprehensive transportation management software for freight forwarders provided by Riege Software. After reading in AfA’s quarterly publication FORWARD about the QuickBooks integration within Scope,  BTS Managing Partner RJay Rendon reached out to Riege for more information and a demonstration. Realizing that despite being partnered with a large, leading TMS provider, RJay was not able to find a way to send accounting data between his chosen operations software and his preferred accounting platform.

      Behind The Scenes found themselves duplicating their accounting activities. The process was not beneficial to BTS and their employees. The integration of QuickBooks within Scope allows credit and payment data to flow seamlessly between operating software and accounting platform, reducing the amount of time and man-hours necessary to move cargo and manage the financial side of their business.

      Scope not only integrates with QuickBooks, but a bevy of other platforms that enable our clients to check airline schedules, book shipments, submit e-Airwaybills and AES and seamlessly exchange that data with global partners through a variety of neutral platforms.

      ]]>
      SENATOR INTERNATIONAL accelerates to maximum speed with up to 20,000 customs declarations per month https://www.riege.com/news/senator-international-accelerates-to-maximum-speed-with-up-to-20000-customs-declarations-per-month/ Thu, 27 Jul 2017 18:42:00 +0200 Bennobo https://www.riege.com/news/senator-international-accelerates-to-maximum-speed-with-up-to-20000-customs-declarations-per-month/ SENATOR INTERNATIONAL is primarily specialized in international freight, shipping and logistics. The company's main focus is on air and sea freight, as well as logistics, packaging and customs services. With all the advantages of a mid-sized enterprise, SENATOR INTERNATIONAL comprises of a network of own offices as well as long-term reliable partners at approx. 250 locations worldwide. This worldwide network and numerous alliances guarantee attractive purchase options and make it possible to maintain an independent position in the market.

      First class all along the line

      Since its foundation in 1984 SENATOR INTERNATIONAL reports continuous growth, based on their philosophy of “First Class Global Logistics" as a standard for all thinking and doing, put into practice by the engagement and ambition of “First Class Global Experts”. Each individual at SENATOR INTERNATIONAL assures tailor-made transport solutions for each order. Next to skills and expertise, there is an undisputed focus on respect for the environment and responsibility for sustainability both of which are part of the “First Class Strategy” of SENATOR INTERNATIONAL.

      Time and money

      Dirk Bauerfeld, CIO at SENATOR INTERNATIONAL, provided the first personal contact. With his goal as a Global Player and among the Top 20 of air freight forwarders, he aimed to escalate his ”First Class Strategy” with a first class Software. He was in search of a solution which would accelerate processes while simultaneously provide maximum integration potential. In practice, he focused on customs declarations and bonded warehouse.

      After the implementation of new logistics software it became evident that the customs interface of this solution wasn't satisfactory. The new system was unable to accelerate AES Exit procedures to the extent that the desired cost savings would take effect. Consequently, SENATOR INTERNATIONAL sounded the market and invited 3 software development companies to conduct a demo and propose their offers. Riege was one of these. As expected, the time frame was also tight.

      Integration with high-speed

      The first meeting took place in March 2016. Andreas Rohde and Dirk Heidenfelder of Riege discussed the challenging assignment with Dirk Bauerfeld, CIO at SENATOR INTERNATIONAL. A vital requirement was the integration of Scope to the existing logistics software, the goal was defined as significant savings in time within AES procedures. Here, the ability of Scope to enabling boundless communication proved its class. Provided with numerous integrations, designed for seamless connection to other systems and convincingly fast due to its One Time-Data-Entry concept, Scope qualified as the ideal solution to the problem, and was confirmed for phase 2 of the selection process.

      Next Exit Scope

      In the course of a second meeting, Riege Product Manager Dirk Heidenfelder, customs expert Astrid Hensgen and Branch Manager Riege Frankfurt Chris Savage demonstrated the full scope of Scope. With this demo they delivered the final proof that Scope would fulfill all defined requirements, the acceleration of AES procedures in particular. A new customs interface developed exclusively for Scope and designed to communicate perfectly with third party systems, permitted the connection to all required processes. Herein, Scope uses one integrative data format which is able to map all supported customs procedures. This innovative All-in-One integration will be expanded step by step to all customs procedures that Scope serves or will serve in the future. Currently in Germany, the Netherlands, Switzerland and the US.

      Concurrently, operators at SENATOR INTERNATIONAL were convinced by the clearly arranged and easy to comprehend desktop which separates Scope from other systems at first glance, while designed to enhance the worklife of users. Intelligent transfer of data and logic operations reduce work steps to a minimum. Once logged-in, the dashboard provides all messages and details of declarations. Direct access to all documents is enabled without switch-over between declarations. Exit procedures allow multiple applications. Chris Savage remembers: “The point was not to make any mistake during the demo session. The fact that Scope would fulfill all required demands and impress with its user-friendliness, was clear to us.”

      2 Teams like 1

      The presentation succeeded. The decision was taken accordingly. The committee in charge voted with all in accord for Scope. This consent was continued in implementation phase. The teams from SENATOR INTERNATIONAL and Riege carried out the project with exemplary cooperation. So rapidly, even old hands were staggered. In fact, the time frame was undercut, and from day 1 SENATOR INTERNATIONAL was enabled to embed all necessary customs procedures in their logistics system. “The implementation of Scope for the ATLAS procedures proceeded without difficulty, the start was smooth. The high expectations we had have been fulfilled,” stated Bernd Lindenmayer, Managing Director at SENATOR INTERNATIONAL in appreciation and he continued, “I want to thank everybody involved in the project making this success possible – our own staff and at Riege.”

      Numbers that count

      The cross-system connectivity of Scope assures fast and secure exchange of data with customs authorities respective customs procedures. Since February 2017, SENATOR INTERNATIONAL generates up to 20,000 declarations from 300 work stations at 12 branches, saving several hours of time particularly on consol shipments at weekends. The investment in Scope payed off from the very beginning.

      ]]>
      A bit more here, a tad less there plus a good dose of chili https://www.riege.com/news/a-bit-more-here-a-tad-less-there-plus-a-good-dose-of-chili/ Mon, 24 Jul 2017 20:01:00 +0200 Sascha Plath https://www.riege.com/news/a-bit-more-here-a-tad-less-there-plus-a-good-dose-of-chili/ Adding new functions, enhancing existing features while simultaneously replacing dated processes with easy alternatives makes Scope faster and more effective. The latest release brings comprehensive features for our Mexican customers. All freshly packed and ready to serve, Scope users can enjoy improved shipment processing and cross-frontier customs declarations.

      Forwarding

      General

      The filter for the shipment monitor has been improved. "Earliest / Actual Exception Time" is now available as a criterion.

      Transport Orders – Button instead of action links

      Instead of several action links, there is now one dedicated button which opens a selection list for the user to choose from. Additionally, the descriptions have been extended to explain each option more clearly.

      Simple Shipments – Entry of Simple Shipments 'Road'

      For Simple Shipments the entry for Road shipments has been enhanced. It is now possible to select a Buying Product in the shipment. Buying products need to be maintained in the corresponding partner data.

      Air Freight – Validation in the FWB Address

      Formerly only available in the AWB editor, the validation of the character entry (no more than 35 characters) is now available in the e-AWB (FWB) Address dialogue. If the address entered is too long, the user will be notified by a validation message.

      Sea Freight – Enhancement of Container Delivery Order

      There are now three different conveyance types available for a container delivery order. The user can choose between Road, Rail and Barge.

      Finance

      Sea Freight Tariff Import – Additional field available

      The new additional field “Conveyance Type” has been added to the import function. These values will be allowed: Air, Rail, Road, Barge and Express.

      Customs Germany

      Scope ATLAS

      To check adjustments, changes and improvements in Scope ATLAS please visit www.riege.com/de

      Features for Mexico

      Mexican Tax logic

      Customers in Mexico now have the possibility in export and import shipments to mark the loading type as 'taxable' via check-box. This is implemented to comply with Mexican tax rules and prevents creation of a voucher if the partner has no valid tax ID.

      Exchange rates

      There will be an automatic download from the Bank of Mexico of the Mexican Peso (MXN) exchange rate for the following currencies: USD, CAN, JPY, EUR, GBP.

      Outgoing invoices

      An XML generation for outgoing invoices has been integrated within Scope (legally required in Mexico since 2016). The XML is named 'CDFI'. Scope supports both the actual version 3.2 as well as the next version 3.3 (as of July 2017).

      Electronic seal for outgoing invoices

      In Mexico, outgoing invoices must be (electronically) sealed by the tax authorities. Riege Software is currently developing a dedicated interface. Scope can now transmit and seal Mexican CFDI files, both in 3.2 and 3.3 format, as well as generate a valid Mexican pdf invoice.

      For more detailed information and accompanying screenshots

      ]]>
      Millennials love Scope, and we love them back https://www.riege.com/news/millennials-love-scope-and-we-love-them-back/ Fri, 21 Jul 2017 10:53:00 +0200 Mark Ketcham https://www.riege.com/news/millennials-love-scope-and-we-love-them-back/ Depending upon who you talk to in the United States, some people say that the workforce has a millennial problem. Descriptors include words like “lazy”, “not engaged”, “distracted” and other negative terms.

      In my experience working in a software company, we are constantly looking for talented developers, many of whom are recent graduates who are versed in current programming languages, platforms and techniques. The great thing about employing millennials is that the way they think about how to build and develop Scope means they’re translating those skills into how our users will interface with the product and what they want and need to do their jobs effectively.

      Scope is intuitive.

      If you follow our blog and follow me on LinkedIn, you saw our three part series that we posted prior to this year’s AirCargo 2017 conference in Orlando. One of those installments focused on how Scope appeals to operators. As the people on the hot-seat, entering the transactions, they’re the ones moving between screens without leaving Scope thanks to its many integrations. Being web-based, with a GUI interface, the system makes sense and makes it easy for them to do their jobs quickly and correctly.

      Need Scope help? It is only a few clicks away.

      With an “everything at their fingertips” mentality, millennials LOVE the fact that Scope has support baked right into our platform. Got questions how to do something? Try the built-in Wiki that has many of the answers.

      Not finding your solution in our indexed documentation? Then instantly fire off a ticket to us from right where you are in Scope and expect it to be addressed and answered by our skilled support staff who have profound expertise in forwarding and logistics. Each country has a dedicated Riege support desk.

      You only get one chance to make a first impression – and Scope has high user satisfaction.

      Millennials are fickle consumers. Get them upset and they’re gone – usually forever. And, hey, we know that doing a job is work, otherwise it would be called “fun”. One of the things that we hear consistently from our clients is how happy they are with Scope. With an average client duration of over ten years, Riege is building software that people can feel effective and empowered,  and that gets the job done for both the user and for our corporate customer.

      In our environments both company and customers, millennials are not only welcome – we love them.

      ]]>
      AirCargo 2017: A look back https://www.riege.com/news/aircargo-2017-review/ Mon, 10 Jul 2017 17:00:00 +0200 Mark Ketcham https://www.riege.com/news/aircargo-2017-review/ AirCargo 2017 was the most successful event that we have held to date in the Americas, and I want to personally thank each and every one of you who made it a success.

      We had a tremendous amount of traffic at our booth and spoke with many of the attendees about Scope. It was very rewarding to have so many people know about Riege, whether from our email campaigns, social media outreach, pre-conference marketing or local efforts in Los Angeles, New York, Chicago and other cities. Many people remembered us from the CNS e-AWB tour last year and this year. There are three more e-AWB events still to come in 2017 in Seattle, San Francisco and Boston and we’re looking forward to seeing many of you face-to-face in your cities.

      Scope is rapidly gaining traction and Americas client base is steadily growing. We are extremely proud of how U.S. forwarders seeking a multimodal TMS solution for their companies are increasingly considering Scope. In the second half of 2017 we anticipate having several major announcements where we introduce Riege’s newest Scope clients, many of whom are household names in the logistics industry.

      Congratulations as well are in order to Lilia Figueroa from Sterling Transportation who was the winner of our drone giveaway. 

      In summary, on behalf of Tobias Riege, Niels and myself, thank you again for visiting us at AirCargo 2017 and we look forward to seeing you in your own city or on a demo call very soon.

      ]]>
      Hack attack – Scope users keep calm and carry on https://www.riege.com/news/hack-attack-scope-users-keep-calm-and-carry-on/ Tue, 04 Jul 2017 16:00:00 +0200 Christian Riege https://www.riege.com/news/hack-attack-scope-users-keep-calm-and-carry-on/ They are called Golden Eye, WannaCry or Petya, the malware (also known as ransomware) that terrifies individuals and companies around the world like a recurring nightmare. Currently, a modified Petya trojan has struck, hitting two of our customers, but not us. Naturally, this raises the question: How secure is my data at Riege? 

      First and foremost: Your data is safe. Now let's get into details.

      These viruses solely attack Windows based systems, particularly if they have not been recently updated. This is because they exploit a security hole which Microsoft advises it has now patched but experts still warn against possible risks.

      Scope environments are not affected because they run on Linux rather than Windows but regardless of this fact, we diligently apply all security patches supplied by our vendor.

      But that's not all. While Scope is designed to avoid unauthorized entry of data, its environments are secured in multiple ways.

      Traffic that takes place within our internal network is encrypted where necessary. In addition, even authorized user access to database servers is only enabled in READ mode. Changes can only be made by Scope itself or by our administrators, thus conforming to the four-eyes-principle.

      In the most unlikely case that a so far unknown virus should find its way into our systems via an also unknown backdoor, our systems are constantly generating backups, building a wall and preventing malware penetration. Furthermore, backup data can only be retrieved in a PULL mode and backups are incrementally stored on external media, this means there is no way to maliciously encrypt this data via outside intrusion.

      A final thought, what can our customers do to defend against attacks on their systems? First, they should make sure the latest official release of Java is installed and their Operating System (namely Windows) has the very latest updates issued by Microsoft. These security patches should also of course be applied to any internal security systems.

      In the end, nothing is 100%. But we are close to it and if customers do their part, together we're even closer. We call it “Almost 100%”. Let's carry on.

      ]]>
      How long will you wait? https://www.riege.com/news/how-long-will-you-wait/ Tue, 27 Jun 2017 10:00:00 +0200 Benjamin Riege https://www.riege.com/news/how-long-will-you-wait/ The business media enthusiastically announce that e-AWB usage finally breaches the 50% mark. Finally? Yes, after 20 years of huffing and puffing and not much happening. Besides being paperless and the usual e-talk, what is the e-AWB actually good for if it doesn't accelerate your operations but rather slows them down?

      New solutions have appeared, suggesting they are the cure but simply introduce new ills. Extra tools, extra effort, extra waiting time and soon saving paper becomes a waste of time.

      Efficiency is demanded and it comes with a name: Scope.

      Scope is a 100% complete solution, enabling the execution of shipments in a minute. What emerges is the e-AWB with no extra tools needed. With impressive additional benefits:

      • Scope knows if an airline or trade lane is 'e' and takes care of the 'e' on behalf of you. Keep calm, stay e-zy.
      • Scope will automatically update the shipment with departure and arrival events received from the airline. Know more, do less.

      What else does Scope do? The usual – in an unusual smart way. Execution of shipments: considerably faster and more effectively by intuitive single-entry-of data. Embedded integration with third parties avoiding work-flow breaks and deviations. Thus Scope not only accelerates and assures higher quality of your operations, it avoids wasting time, money – and brain. Go faster forward instead of slowing down. It's e-time. At 100%.

      ]]>
      Come together – June 27th through 30th https://www.riege.com/news/come-together-june-27th-through-30th/ Fri, 23 Jun 2017 15:30:00 +0200 Mark Ketcham https://www.riege.com/news/come-together-june-27th-through-30th/ The World Cargo Alliance is the world’s largest independent network of freight forwarders. Next to their annual global event in Singapore which draws thousands of delegates from around the world, every other year, the WCA hosts a regional meeting, WCA Americas Regional Conference in Miami.

      This year, the event is being held next week from June 27th through 30th and Riege will be in attendance. As a company with a global footprint, Riege has many clients who are members of one or more of the WCA networks. Riege has also created an integration with WCA’s Worldwide Information Network, or WIN, platform that allows Riege users to send shipment messages to partner agents using a different platform seamlessly. Of course, with a global installation base and available in more than thirteen languages, Scope is the preferred time-saving transportation management system for freight forwarders worldwide.

      While in Miami, you can schedule time to meet with me using the conference app’s one-to-one meeting scheduler. It would be a pleasure to schedule a meeting and private demonstration of Scope. Even better, hear in person from your fellow WCA members why Scope saves them time and money, enabling people, platforms and commerce worldwide.

      You can also schedule time with me by filling in the form on the event page.

      ]]>
      Meet us in México City https://www.riege.com/news/meet-us-in-méxico-city/ Thu, 22 Jun 2017 14:00:00 +0200 Niels Schellingerhout https://www.riege.com/news/meet-us-in-méxico-city/ Visit Riege Software at CWA Expo Carga, one of the most important and most exciting events for freight forwarders in Latin America on June 27 - 29, 2017 at Centro Citibanamex in Mexico City.

      Meet Niels Schellingerhout, Head of Business Development Mexico, to talk about Scope, and its numerous integrations enabling seamless exchange of data with all relevant participants and third party providers within the supply chain.

      Use this opportunity to discuss your logistics needs, and your desire for an integrated, future-proof software solution maximising business by putting people first.

      ]]>
      Time and money https://www.riege.com/news/time-and-money/ Tue, 20 Jun 2017 10:00:00 +0200 Chris Savage https://www.riege.com/news/time-and-money/ Aiming to escalate its First Class Strategy, SENATOR INTERNATIONAL was in search of a solution which would accelerate customs procedure while simultaneously provide a maximum potential of integration.

      Focus was on a solution for customs declarations and bonded warehouse. After the implementation of new logistics software it emerged that the customs interface of this solution wasn't satisfactory.

      Input requirement was the integration of Scope to the existing logistics software, the goal was defined as significant savings in time, and therefore money, within AES procedures.

      In the course of impressive demonstrations, the Riege customs team presented the full scope of Scope, and delivered proof that Scope would fulfill all defined requirements, the acceleration of AES procedures in particular. As a result of long lasting cooperation between Riege and freight forwarders, Scope meets the demands of the forwarding industry more than other systems in the market, and provides the ability to seamlessly integrate with third party systems:

      • A new customs interface developed exclusively for Scope enables SENATOR INTERNATIONAL to embed all necessary customs procedures in their logistics system right from day 1
      • Herein, Scope uses one integrative data format which is able to map all supported customs procedures
      • This innovative All-in-One integration will be expanded step by step to all customs procedures that Scope serves and will serve in the future. Currently in Germany, the Netherlands, Switzerland and the US

      Operators at SENATOR INTERNATIONAL were convinced by the clearly arranged and easy to comprehend desktop which separates Scope from other systems at first sight, and which is designed to enhance the worklife of users.

      The presentation succeeded. The decision was taken accordingly. The committee in charge voted all in accord for Scope by Riege.

      This statement proves we are on the right path with Scope, and beyond this, it testifies that our teams not only understand our customers requirements but execute them immaculately. So rapidly, even old hands were staggered by the extent to which the original time frame was undercut.

      Since February 2017, SENATOR INTERNATIONAL generates up to 20,000 declarations from 300 work stations at 12 branches, saving several hours of time particularly on consol shipments at weekends.

      ]]>
      Riege announces QuickBooks integration for Scope https://www.riege.com/news/riege-announces-quickbooks-integration-for-scope/ Fri, 16 Jun 2017 19:00:00 +0200 Mark Ketcham https://www.riege.com/news/riege-announces-quickbooks-integration-for-scope/ Scope is the preferred multimodal cloud-based software solution for freight forwarders and now it integrates even more easily with QuickBooks. The background web services of Scope seamlessly connects its integrated finance with QuickBooks Premier and Enterprise products, transmitting accounts payable and receivable data seamlessly between the two platforms.

      Forwarders can complete all customer facing invoicing and vendor bill entry from within Scope. Customer and vendor names, addresses and credit limits move back and forth between platforms. Duplicate entry by forwarding users and accounting departments are a thing of the past. Invoices can be sent by paper, email or EDI, all from within Scope.

      Open balances per debtor can be imported from QuickBooks back into Scope. This way Scope is able to do credit control. With the statement module Scope can even send statements to the debtors. The advantage of sending from Scope instead of the accounting package is that outgoing invoices can be attached as PDFs to the statements.

      QuickBooks support for online payments by credit card and EFT means that payments made to balances in QuickBooks adjust available credit limits in Scope, keeping freight flowing for operations. For air forwarders, Scope incorporates automated CASS integration.

      When working with foreign currencies in QuickBooks, Scope will book in foreign currencies with the exchange rates as maintained in Scope. If no foreign currencies are used in QuickBooks, Scope will interface everything in USD.

      Scope users can request this feature be enabled by just opening a support ticket. If you are interested in learning more about this, feel free to contact Riege today.

      ]]>
      Why business owners love Scope https://www.riege.com/news/why-business-owners-love-scope/ Thu, 01 Jun 2017 22:29:00 +0200 Mark Ketcham https://www.riege.com/news/why-business-owners-love-scope/ Scope is the TMS that everyone loves and we know everyone needs and uses Scope differently.

      • If you're an operations person, you want to sail through those files to get as much work done as quickly and easily as possible. 
      • If you're a supervisor or manager, you want to be sure that your teams are getting things done on schedule and in compliance.
      • If you're the business owner, then you want to ensure that everything happens profitably while measuring performance, monitoring growth and that the cash flow remains positive.

      We say that Scope supports people, platforms and commerce. In this final installment, we'll look at how we meet those three demands for business owners, the people ultimately responsible for the health of the company and who must make important decisions for everyone who works for them in the organization.

      AirCargo 2017 is this weekend in Orlando - we hope to see you there. Riege will have a full complement of leadership from North America and Germany. I'll be there along with Tobias Riege, our President, Benjamin Riege, our Director of Marketing and Niels Schellingerhout, Sales Director, Mexico. You'll want to stop by booth 418 to say hello and drop your business card for a chance to win a DJI Phantom 3 drone. If you've not already scheduled a demo, be sure to do so. You'll receive a free Tile bluetooth tracker.

      When companies commit to make the switch to Scope, the first step is to create an implementation plan. This involves people, both at the business and Riege. Our project management and support system through a transition is unparalleled in the industry and managed with in-house Riege employees who support our products worldwide. Extensive project management, gap analysis and development teams all work together to ensure a well managed and successful transition. Any company that makes light of this Herculean effort or doesn't have extensive experience during this important time puts your business at risk.

      As the pricing model for software has changed from buying a product outright and installing and maintaining it on local hardware, smaller and more nimble specialty offerings have appeared. This allows business owners to select the best platforms for their businesses; a more a la carte style of shopping. But make no mistake, these smaller, best-in-class platforms must work together seamlessly and not add additional work that negates their benefit. We have built Scope with the knowledge and understanding that the power of collaboration in our industry is critical for success.

      For companies to remain in business, they require capital to survive and grow. Transacting commerce is profitable only when costs are in line with expenses. Riege offers companies sustainable pricing. We have learned over our thirty-five years in business that our pricing model allows us to remain a profitable privately held company that gives us revenue to provide outstanding customer service and new feature development to our global base of users. The longer our customers use Scope, the more the per file transaction cost goes down thanks to employee efficiency and the ability to match staffing levels to demand and workloads.

      At Riege, our company culture and larger goals go beyond exclusively profitability. We strive to operate and grow a company that is successful, all while providing an excellent product/service to customers and a warm and inviting workplace that cherishes and develops creativity and contribution. We look forward to seeing old friends and making new ones in Orlando this weekend.

      ]]>
      SENATOR INTERNATIONAL counts on Scope by Riege for customs clearance https://www.riege.com/news/senator-international-counts-on-scope-by-riege-for-customs-clearance/ Wed, 31 May 2017 00:00:00 +0200 Bennobo https://www.riege.com/news/senator-international-counts-on-scope-by-riege-for-customs-clearance/ Meerbusch, Germany – Aiming to escalate its “First Class Strategy” SENATOR INTERNATIONAL was in search of a solution which would accelerate processes. In practice, the goal was defined as significant savings in time, and therefore money, within AES procedures.

      Scope succeeded meeting all defined requirements. The decision at SENATOR INTERNATIONAL was taken accordingly. “The implementation of Scope for the ATLAS procedures proceeded without difficulty, the start was smooth. Our high expectations have been fulfilled,” says Berndt Lindenmayer, Managing Director at SENATOR INTERNATIONAL. Johannes Riege, Founder and Chairman of Riege Software paid his compliments: “Core of the implementation process was the seamless change over from the existing system to Scope. Scope is designed for procedures like this, and our teams are accordingly trained. The result tells the tale. I really wish to express my gratefulness to SENATOR INTERNATIONAL for the trust they placed in us.”

      Core of the solution is a new customs interface developed exclusively for Scope and designed to communicate perfectly with third party systems, and permitted connection to all required processes. Herein, Scope uses one integrative data format which is able to map all supported customs procedures. This innovative All-in-One integration will be expanded step by step to all customs procedures that Scope serves and will serve in the future. Currently in Germany, the Netherlands, Switzerland and the US.

      Concurrently, operators at SENATOR INTERNATIONAL were convinced by the clearly arranged and easy to comprehend desktop which separates Scope from other systems at first glance, while designed to enhance the worklife of users.

      Since February 2017, SENATOR INTERNATIONAL generates up to 20,000 declarations from 300 work stations at 12 branches, saving several hours of time particularly on consol shipments at weekends.

      About SENATOR INTERNATIONAL

      SENATOR INTERNATIONAL is primarily specialized in international freight, shipping and logistics. The company's main focus is on air and sea freight, as well as logistics, packaging and customs services. With all the advantages of a mid-sized enterprise, SENATOR INTERNATIONAL comprises of a network of own offices as well as long-term reliable partners at over 250 locations worldwide.

      Since its foundation in 1984 SENATOR INTERNATIONAL reports continuous growth, based on their philosophy of “First Class Global Logistics" as a standard for all thinking and doing, put into practice by the engagement and ambition of “First Class Global Experts”. Next to skills and expertise, there is an undisputed focus on respect for the environment and responsibility for sustainability both of which are part of the “First Class Strategy” of SENATOR INTERNATIONAL.

      About Riege Software

      Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established 1985, the privately-owned company provides products and services to more than 300 customers worldwide. Headquartered in Germany, Riege maintains branches in Europe, Asia and the Americas.

      The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

      ]]>
      Why managers and supervisors love Scope https://www.riege.com/news/why-managers-and-supervisors-love-scope/ Wed, 24 May 2017 17:00:00 +0200 Mark Ketcham https://www.riege.com/news/why-managers-and-supervisors-love-scope/ Scope is the TMS that everyone loves and we know everyone needs and uses Scope differently. 

      • If you're an operations person, you want to sail through those files to get as much work done as quickly and easily as possible. 
      • If you're a supervisor or manager, you want to be sure that your teams are getting things done on schedule and in compliance.
      • If you're the business owner, then you want to ensure that everything happens profitably while measuring performance, monitoring growth and that the cash flow remains positive. 

      With this in mind and with two more weeks until you can meet us and schedule a demo in person at AirCargo 2017, we wanted to look at the features and functionality of Scope that each group is most interested in. We say that Scope supports people, platforms and commerce. In this installment, we'll look at how we meet those three demands for managers and supervisors, sitting between the key constituencies of users and business owners.

      Managers can quickly and easily monitor the progress and productivity of their users. Whether making sure that telework employees are meeting their required number of hours or ensuring that problem shipments that are stuck can be pushed free to continue their journey through the supply chain, managers and supervisors love the ability to monitor the people and shipments they are responsible for.

      Productivity and accuracy of information are important for managers. Wrong information leads to wrong decision making through the shipment process. Wrong decisions mean a loss of revenue, either through storage, delay or misrouting. Scope is connected to dozens of systems that automate the decision-making with the most accurate information. Bad information leads to bad outcomes, and Scope's technology integrations minimizes that risk.

      Commerce is about being responsible for the company's financial health and making decisions with the most accurate information. That's why Scope is integrated with accounting packages like QuickBooks. Invoicing done in Scope moves to QuickBooks and updates customer accounts and credit limits are updated in near real-time. From QuickBooks, payments are posted, helping managers with their decision making and knowing whether or not they need to hold a shipment (or shipments) pending payment or if they are able to perform work on behalf of a client.

      In our final installment next week, we'll look at the reasons that business owners love and choose Scope.

      ]]>
      Why operators love Scope's features and functionality. https://www.riege.com/news/three-reasons-operators-love-using-scope-tms/ Tue, 16 May 2017 23:44:00 +0200 Mark Ketcham https://www.riege.com/news/three-reasons-operators-love-using-scope-tms/ Scope is the TMS that everyone loves and we know everyone needs and uses scope differently. 

      • If you're an operations person, you want to sail through those files to get as much work done as quickly and easily as possible. 
      • If you're a supervisor or manager, you want to be sure that your teams are getting things done on schedule and in compliance.
      • If you're the business owner, then you want to ensure that everything happens profitably while measuring performance, monitoring growth and that the cash flow remains positive. 

      With this in mind and with three weeks before you can meet us and schedule a demo in person at AirCargo 2017, we wanted to look at the features and functionality of Scope that each group is most interested in. We say that Scope supports People, Platforms and Commerce. In this installment, we'll look at how we meet those three demands for the people using our system to book, create, bill and move shipments.

      In the "People" category, Scope makes it simple to move files between users within one office or many offices. From opening the file to issuing documents, sending it to destination for deconsolidation and invoicing on either, end, Scope is extremely flexible.

      Our users love the platforms that Scope is connected with. All users have that web browser open with dozens of tabs full of resources. Tabbing back and forth between those resources and a shipment is time-consuming and confusing. Scope has baked in airline schedules, eAWB and ACE transmission and more. Stay in the file, finish the file, move on to the next thing.

      Scope is about commerce, and we know that our users benefit when they can do work for customers whose balances are current and credit is in-line. Scope helps operations people by advising current balances, payments and whether or not a client has exceeded their credit limit. They can spend their time on the cargo that is allowed to move, not with things that their accounting departments and managers need to address.

      Next week, we'll look at Scope and the benefits to managers and supervisors.

      ]]>
      CNS Partnership Conference 2017 Summary https://www.riege.com/news/cns-partnership-conference-2017-summary/ Wed, 10 May 2017 10:00:00 +0200 Mark Ketcham https://www.riege.com/news/cns-partnership-conference-2017-summary/ Last week in Orlando, Florida, CNS held their annual partnership conference. I was in attendance along with Johannes Riege, our founder. This week he's back in Munich with the rest of the team attending the transport logistic 2017 conference and our new booth is on display. Follow @riegesoftware on Instagram for pictures from the booth and the event.

      The CNS Partnership Conference is a unique event, drawing global airlines and their top forwarding customers to sit down and discuss service and execute contracts for global space commitments from the United States. If the JOC's annual TPM (Trans-Pacific Maritime) Conference were a little closer to the annual May 1 signing date for eastbound contracts, this would be a great parallel. However, one of the major differences in modalities is that air cargo shippers do not execute contracts the way ocean Beneficial Cargo Owners, or BCOs, do in the maritime environment.

      At CNS, we have a chance to meet at network with clients, partners and the airlines with whom we work. Riege has deep integrations and partnerships with many of the major names in technology that provide data transmission or information services for forwarders. It's part of our philosophy of "People, Partners, Commerce." Our partners give Riege customers the chance to do more natively within Scope, our TMS that powers forwarder offices around the world. The airlines in attendance are many of the world's leading participants and drivers of eAWB wherever possible.

      eAWB is a challenging environment, and one where Riege has spent considerable time and effort. Despite the "global" requirements of eAWB, each airline implements the solution slightly differently from their competitors. This means that Riege, working with many of our technology partners, has developed custom solutions to ensure that our users can put an airwaybill into Scope once and we do the heavy lifting of ensuring the transmitted data is accepted by the named airline who is moving the cargo.

      With the CNS Partnership Conference in the books, here in North America we're drawing our attention next to AirCargo 2017, an event that draws airlines, forwarders, truckers, airports and other service providers throughout the air cargo supply chain. We are the conference's website sponsor, and companies who schedule a demo with us before the conference will have a chance to be entered in a drawing for a Visa gift card. 

      AirCargo is jointly presented by four Associations, including the Airforwarders Association, of which Riege are Platinum members. We are committed to working with air forwarders and through our participation in the CNS eAWB tour last year (there's another one coming in 2017 - stay tuned) and our membership in the AfA, air forwarders can do so much more with Scope than their existing TMS.

      Riege will be well represented at AirCargo with a booth and no less than four of our team members in attendance. For more information and to register, be sure to check out the AirCargo Conference website and we'll see you back in Orlando in just a few weeks.

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      Riege presents new highlights at transport logistic 2017 https://www.riege.com/news/riege-presents-new-highlights-at-transport-logistic-2017/ Tue, 09 May 2017 14:26:00 +0200 Bennobo https://www.riege.com/news/riege-presents-new-highlights-at-transport-logistic-2017/ Meerbusch, Germany – At the transport logistic fair 2017 in Munich Riege stakes its claim as leading provider of innovative software and services for freight forwarders, handling agents and airlines.

      One and only. Riege unifies customs in a One-for-All Integration.

      While other providers acquire companies to meet the demands of their customers, Riege takes the innovative path and develops customs solutions inhouse. The Scope One-for-All integration unifies the customs procedures of all countries where Scope is operational or will become operational in the future. Currently, this applies to Germany, the Netherlands, Switzerland and the USA. But Scopes integration abilities do not end there, the Scope customs platform can additionally, seamlessly integrate with the TMS systems of third party providers.

      Contract work. Riege develops Order Management System.

      Commissioned by Berkman Forwarding based in the Netherlands, Riege was required to automate the booking procedures between the forwarder's headquarters in Rotterdam-Barendrecht and subsidiaries in China, Vietnam and India as well as agents in South-East Asia. Berkman is now able to process all operations seamlessly out of Scope.

      Evolution No.9. Riege announces go-live of Scope 9.2.

      A few days after transport logistic ends, the new Scope 9.2 release will go live. This is the 2nd major release in 2017, on schedule for Riege to meet its promise of 4 major releases per year. As always, users look forward to new functions and improvements designated to simplify procedures within their daily routine.

      Better data, lower cost. Riege strengthens Airline Messaging.

      Scope can communicate with all existing Cargo Community Systems. Consequently, Riege has evolved innovative ways for airline messaging to extend its business areas. The greatest advantage for prospective airline partners is significantly higher data quality accompanied by lower cost.

      America part two. Riege goes to Mexico.

      With a successfully established subsidiary in the USA, Riege is expanding in the Americas and has now entered the Mexican market. Only 2 months after opening an office in Santiago de Querétaro in the heart of Mexico, Riege announces the first customer, Welldex Logistics, the freight forwarding branch of the Mexican customs broker with 11 subsidiaries in Mexico and 2 in the USA.

      Party part two. Wednesday, May 10, 2017 from 6:00 pm.

      As a follow-up to the successful 30th anniversary party in 2015, Riege offers invitations to an after-work-party in 2017. A perfect opportunity to meet colleagues and network with cool drinks and delicious snacks.

      About Riege Software

      Riege Software International is a leading provider of smart software solutions and services for the cargo industry. Established 1985, the privately-owned company provides products and services to more than 300 customers worldwide. Headquartered in Germany, Riege maintains branches in Europe, Asia and North America.

      The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Ocean Freight, Customs and Handling. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

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      Welldex Logistics declares Scope well-done https://www.riege.com/news/welldex-logistics-declares-scope-well-done/ Tue, 09 May 2017 07:00:00 +0200 Niels Schellingerhout https://www.riege.com/news/welldex-logistics-declares-scope-well-done/ A customs broker by origin with 11 offices in Mexico, 2 in the USA and more than 90 years in the market, Welldex Logistics has recently branched out into freight forwarding.

      In their own words, the Veracruz based freight forwarder chose Scope to take their business to the next level, taking special account of all the advantages presented by cloud based (SaaS) software, and the numerous integrations Riege is developing according to Mexican law and business requirements:

      • Mexican Tax logic is already implemented. Welldex Logistics is ready to invoice directly out of Scope.
      • The implementation of daily automatic download of exchange rates to Mexican Peso from the Banco de México is finished.
      • The integration of the popular Mexican accounting system CONTPAQi will be running with Scope 9.2 which ships in June 2017.
      • The development of a feature to validate Mexican tax IDs (RFC) is in progress.
      • Connection to Mexican SAT (Servicio de Administración Tributaria) to register AMS filings is under evaluation.  

      Starting with about 15 users, Welldex Logistics expects to expand its freight forwarding business rapidly.

      Providing first class services with a passionate team and some really smart tools, will drive Welldex to their goals. Supported by a no less passionate Riege team:

      With a spirit like this, all expectations shall come true. Bienvenido on the smart side.

      ]]>
      Welldex Logistics signs contract for Transport Management System made in Germany https://www.riege.com/news/welldex-logistics-signs-contract-for-transport-management-system-made-in-germany/ Tue, 09 May 2017 00:00:00 +0200 Bennobo https://www.riege.com/news/welldex-logistics-signs-contract-for-transport-management-system-made-in-germany/ Meerbusch, Germany – Just 2 months after opening their Mexico office, Riege Software wins Welldex Logistics who will use Scope, the smart Transport Management System.

      In their own words, the Veracruz based freight forwarder made the decision to go with Scope and propel their business to the next level, taking advantage of all the benefits of a cloud based (SaaS) software system and the numerous integrations Riege is developing according to Mexican law and business requirements:

      • Mexican Tax logic is already implemented. Welldex Logistics is ready to invoice directly out of Scope.
      • The implementation of daily automatic download of exchange rates to Mexican Peso from the Banco de México is finished.
      • The integration of the popular Mexican accounting system CONTPAQi will be running with Scope 9.2 which ships in June this year.
      • The development of a feature to validate Mexican tax IDs (RFC) is in progress.
      • Connection to Mexican SAT (Servicio de Administración Tributaria) to register AMS filings is under evaluation.

      A customs broker by origin with 11 offices in Mexico, 2 in the USA and more than 90 years in the market, Welldex Logistics has recently branched out into freight forwarding. Starting off with about 15 Scope users, Welldex Logistics expects to expand its freight forwarding business rapidly. “Compounding our local and global know-how with a smart software made in Germany will be a solid foundation to conquer the market,” says Enrique Hinojosa Herrera, Business Development Manager at Welldex Logistics.

      Providing first class services with a passionate team and a smart tool will drive Welldex Logistics to its goals. Supported by a no less passionate Riege team in Mexico. Niels Schellingerhout, Head of Business Development Mexico bei Riege Software faces the challenge: “A contract is only the beginning. Now it's time to get our hands dirty and provide a smooth and seamless implementation to enable operations as fast as Scope itself.”

      At Riege Mexiko, Mr. Schellingerhout provides personal contact for customers and prospects in Mexico, his colleague Javier De Velasco Oriol, provides the local support. Based in Santiago de Querétaro, in the heart of Mexico, they will assure all the quality services Riege Software stands for worldwide.

      About Welldex Logistics

      As a leading provider of logistics services, Welldex Logistics efficiently supports the international trade business with competitive prices. They deliver excellent, timely and reliable services, focusing on the total satisfaction of customers' needs.

      Deep-rooted in Mexico, it is the company's aim to continue to be recognized as a productive, respectable, honest, solid and safe entity that promotes economic and social development of both the community and country.

      About Riege Software

      Riege Software is a leading provider of smart software solutions and services for the cargo industry. Established 1985, the privately-owned company provides products and services to more than 300 customers worldwide. Headquartered in Germany, Riege maintains branches in Europe, Asia and the Americas.

      The company's brand is Scope, a smart, innovative Transport Management System for Air Freight, Sea Freight and Customs. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

      ]]>
      Customs procedures of the world, unite! https://www.riege.com/news/customs-procedures-of-the-world-unite/ Mon, 08 May 2017 08:00:00 +0200 Dirk Heidenfelder https://www.riege.com/news/customs-procedures-of-the-world-unite/ While other vendors gather crowds of companies to cobble together the tools demanded by customers, Riege takes the correct and innovative route, building these integrations directly into Scope.

      That's why over the last year, Scope Customs has opened its doors and arms to embrace 3rd party logistics applications, delivering unified customs integration. An efficiency revolution done the right way.

      The Scope One-for-All integration unifies all available customs procedures in all countries. Currently in Germany, the Netherlands, Switzerland and the US.This gives Scope users the opportunity to

      • deliver a full set of data to the receiving customs process
      • integrate one country after another
      • expand the customs services within each country

      All procedures are done without worries about data content and integrity. With this advanced integration, Scope users enjoy the benefits of

      • no retyping of existing data hence reduction of errors
      • improved workflow hence faster and more reliable response times
      • immediate information about exceptions (interrupting the flow of goods) hence enabling prompt action for customers.

      The new Scope Customs integration has passed its baptism of fire with a seamless go-live for a new customer, creating customs declarations directly from the forwarding module.

      Commercially, the integration offers fair pricing and little maintenance which leads to predictable, calculable costs, while the benefits of improved processes and expanded possibilities far outweigh these costs.

      So if you want to change things for the better don't go to the barricades. Carry out a laid-back and relaxed customs revolution.

      ]]>
      Three key technologies for forwarders to monitor in the future https://www.riege.com/news/three-key-technologies-for-forwarders-to-monitor-in-the-future/ Fri, 28 Apr 2017 06:00:00 +0200 Mark Ketcham https://www.riege.com/news/three-key-technologies-for-forwarders-to-monitor-in-the-future/ Moore’s Law states that computing power doubles every eighteen months. While Moore’s Law appears to be slowing down, bumping up against limitations in material development, manufacturing and the laws of physics, technology in other areas continues to advance at breakneck speed.

      As someone who has been in the technology side of logistics since the early 90’s but around air cargo all my life (my father worked in IT at Flying Tigers), I’ve seen more than my fair share of technology change over time. From computers the size of rooms to, well…computers that now fit on our wrists.

      While we can get lost in the day-to-day operations of our business, I think it is important to realize that there are a few areas where increasing computing power and more powerful, collaborative software are going to come together and change the landscape of how we handle cargo in the future.

      Before delving into the three things that we have identified, I would be remiss to not call attention to the increasing appearance and discussion of AI, or Artificial Intelligence. Certainly one of the most visible representations of this to date is IB&M’s Watson who is helping consumers and businesses alike solve problems as simple as their taxes or more complex issues that require analyzing business intelligence and helping companies make key financial decisions on investments and infrastructure planning.

      Information sharing and collaboration through blockchain.

      Blockchain is the technology which underpins the internet currency known as Bitcoin. In my travels, I’ve now actually seen some retail locations that take payment via Bitcoin. The simplest description of blockchain is that multiple parties to a transaction can contribute information about a transaction while maintaining control and verifying the authenticity of what they are providing. More importantly, the data cannot be changed by any other party other than whomever provided it initially. This means that forwarders can receive notification of a shipment, create the air waybill and other documents and electronically contribute that information to a “file” that will then be added to by the airline with status messages and by a Customs broker and trucker at the receiving end all the way through proof of delivery. This has the potential to bring additional transparency and visibility through the supply chain while securing the information that is contributed from adulteration by someone other than an authorized party to the transaction.

      Payments between partners and across borders will accelerate dramatically.

      Think of how long credit card payments or wire transfers take to complete. The time is measured in days, and somebody is sitting on the money between the time it leaves your account and arrives at the recipient. The European Union is looking to reduce that to seconds, ensuring that funds are directly sent between the two transacting parties with no delays or time for someone to use that money for their own financial float purposes. What if we could instantaneously and securely be paid for our work, or if we have cargo held up for payment of charges like freight or handling or breakdown or storage, we could immediately secure its release by rapidly sending money to the party who is owed? There are payment platforms offering these guarantee services to facilitate shipments now, and it will only expand as time goes on.

      Augmented reality and virtual reality aren’t only for gamers.

      Strap a pair of goggles powered by a smartphone to your face and listen to the comments you’ll draw from the audience. But there are legitimate business uses for technology such as this. Imagine being half a world away from your agent and helping them determine how best to load a ULD or charter aircraft. Imagine wearing a pair of augmented reality glasses or goggles that will project information about a shipment into your field of vision and how especially helpful this could be for things like proper hazardous materials compatibility or loading. The more a shipment can tell us about itself without having to refer to paperwork or other sources, the more efficient we can be in handling it quickly, effectively and ensuring the customer’s expectations being met or exceeded while also provided the user additional productivity and overall job satisfaction.

      Riege is focused intently on researching and deploying the most viable current technologies for our clients. Our Scope product for forwarders enables collaboration, visibility and communication between stakeholders in the supply chain. We know that our customers ultimately want to provide the best possible service to their shippers and deliver technology and solutions that help them compete and win business from multinational competitors and integrators alike.   

      ]]>
      The stand to stay https://www.riege.com/news/the-stand-to-stay/ Thu, 06 Apr 2017 06:29:00 +0200 Benjamin Riege https://www.riege.com/news/the-stand-to-stay/ Come and see us to get in touch and up to date. Explore the latest state of the art in logistics software. Enjoy our well-liked stand party on Wednesday from 5:00 pm.

      What else can you expect? Your personal Scope demo conducted by the Riege Sales & Support team, and a relaxed talk to the Riege management – if you wish to. After all, there is no more to see, no way further to go. Between May, 9th to 12th. We're looking forward to welcoming you. 

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      Scope Keeps You Connected https://www.riege.com/news/scope-keeps-you-connected/ Wed, 05 Apr 2017 22:09:00 +0200 Mark Ketcham https://www.riege.com/news/scope-keeps-you-connected/ Scope, our global TMS that offers multi-lingual service and support in Europe, Asia and the Americas, is a success because we have chosen to create partnerships and integrations that connect or integrate seamlessly with our product.

      The development of technology is not unlike one of those games on a video board at a sporting event where people choose a character in a race and cheer for them to win. They are always jostling for position and sometimes the character in last place suddenly finishes first with a burst of speed at the end.

      Because of the tremendous number of different companies and businesses in logistics, they each have technology that is modern or slightly older that requires someone to find a way to connect them to everyone else.

      Within Scope, we have partnered with companies who connect to airline and sailing schedules, send messages to and from carriers and let our customers share their data with non-Scope agents or business partners around the world.

      Champ, OAG, SITA, Ocean Insights, Cargosmart, GT Nexus, Inttra, Cargonaut and portbase are just a handful of the vendors that we have integrated into Scope where our customers can remain in a transaction, access key data to make a booking or transmit documents and finish all within the same file flow.

      We also know that at Riege, we’re not accountants and many of our customers are using third party accounting solutions for not only their operations, but other parts of their business as well. This is why we have integrations with accounting packages such as Abacus, Exact, Sage and Quickbooks where customer data, credit status/limits, accounts payable/receivables and invoices can seamlessly and without human intervention move back and forth, saving valuable time and employee overhead in a department that doesn’t generate revenue; accounting.

      Riege continues to evaluate technology platforms and providers to bring solutions to Scope customers around the world. If you have a suggestion for an integration partner or would like to see how our integrations and partnerships function within Scope, contact us for more information.

      ]]>
      The Flying Dutchman https://www.riege.com/news/the-flying-dutchman/ Tue, 21 Mar 2017 11:13:00 +0100 Henk Boorsma https://www.riege.com/news/the-flying-dutchman/ Recognized for storming sea operations, the true import of the legendary Flying Dutchman finally has been revealed. Berkman Forwarding speed up their operations with Scope by Riege.

      Initially, Berkman Forwarding was looking for an Order Management System (OMS) that could automate booking processes between their office in the Netherlands and their offices in China, Vietnam and India as well as their agents in other Asian countries like Indonesia, Taiwan, South Korea, Malaysia and Japan, to name a few.

      What they needed was a system in which both Berkman Forwarding and their partners could perform all daily operations. Until that point, these operations were done solely via Email and excel sheets and were not entered into a system up until a booking was actually placed with a Liner Agent and shipped on board.

      Riege was ready to deliver the OMS, but not without Scope owing to our own claim assuring the best performance possible – without compromise.

      After an impressive demo of the overall scopes of Scope and a precise demand analysis by Johannes Riege, Berkman Forwarding were convinced to purchase both the required OMS and Scope.

      The solution was designated to fulfill their demands completely — ocean bound but flying like an eagle. With flying colors they boarded Scope. All the other options seemed mostly ghostly.

      ]]>
      Size doesn’t matter – except for the software https://www.riege.com/news/size-doesnt-matter-except-for-the-software/ Wed, 15 Mar 2017 10:46:00 +0100 Andreas Rohde https://www.riege.com/news/size-doesnt-matter-except-for-the-software/ Kras-Logistics understand themselves as a logistics service provider and put this into practice daily. The industry standard guidelines for a quality management are widely exceeded by their own requirements. Profound expertise, ambitious engagement and regular staff training are the keys to their success.

      Each customer and every order is deemed of utmost importance. Whether shipments are large or small, they’re all treated the same way – reliably, efficiently and on time. That’s what has made Kras-Logistics big.

      So Kras-Logistics needed a new software system, an innovative smart solution that met the company’s demands for a long-term, future-proof transport management system, to handle their worldwide business but not costing the earth. The solution for these requirements was Scope by Riege.

      Scope is a cloud based application (SaaS) and this allows it to continuously advance, driven by improvements and enhancements added to a permanent set of vital features. This combination ensures unrestricted state-of-the art technology. 4 major and numerous minor updates per year guarantee that Scope is both programmed for the future and has a future.

      The Kras-Logistics team had explicit requirements and Scope hits all of these high-notes:

      • integrated notification processes (Pre-Alerts)
      • automated invoicing processes
      • simple clearing of customs declaration
      • integrated air cargo security checking
      • smooth communication with airlines (e-freight)

      A point that factors heavily in favor of Scope is its cloud based mobility. The work-day at Kras-Logistics never ends, the focus of their business activity is the shipment of aircraft parts. They are specialized in AOG (Aircraft On Ground) shipments and these are handled 24/7 by Kras-Logistics staff, meeting the highest level of uncompromising professionalism. Orders are taken at any time and anywhere, day or night which is where Scope’s mobility becomes crucial.

      14 users at Kras-Logistics branch Frankfurt work successfully with both Scope Air Freight and Scope Customs. Migration is in planning stage for the Russian and UK branch.

      As a sign of their growing success, Kras-Logistics will move into their own new offices in November 2017. This is a case where size does matter for Kras-Logistics.

      ]]>
      Evolution No. 9 https://www.riege.com/news/evolution-no-9/ Tue, 14 Mar 2017 10:22:00 +0100 Sascha Plath https://www.riege.com/news/evolution-no-9/ One giant leap. Scope 9.0 provides numerous improvements and enhancements covering the scopes of freight forwarding, customs, finance and administration.

      Forwarding

      Safer shipment cancellation via pop-up.

      Cancelling a shipment now causes a pop-up. Cancellation reasons can be defined as category “Cancel order” via Maintenance > Reasons.

      Air Freight

      Import consolidated shipments via CSV Import.

      In the module Import-Master, it is now possible to import manifests via “Import CSV”. This reduces the manual effort to add individual HAWB shipment details to a minimum or it even eliminates entry completely.

      New design for AWB-Editor.

      The rating lines in particular are modeled more closely to the awb-formula. HS Codes can be edited in the text line again.

      Sea Freight

      Transmisson of Vermas Messages.

      The Vermas message (which contains the VGM-Information) can now be sent separately for master and single  shipment/FCL single shipments. The connected portals are: INTTRA / GT-Nexus / Cargosmart.

      Capture multiple BHT and AES per commodity line.

      BHT orders can now be created with AES - AND - BHT customs details at the line level.

      Adaptation from the DUX registration according to the Zapp-Newsletter 35.

      According to the Zapp-Newsletter 35 the registration “DUX” changes on march 2017. Additionally two exceptions for registration “MIT” are removed on the 01.01.2017.

      Finance

      Activity Type per Cost Center.

      With Scope 9.0 a Cost Center can be assigned to an activity type. The Cost Center can be respective to the Shipment Type, the Customer, or for a rendered service, for example the customs clearance by another branch.

      Group internal accounting.

      Scope 8.6 introduced Intercompany-Billing. There are now 3 options: 1. Select the order for the opposite party myself. 2. Have the order selected by the opposite party. 3. Do not create the automatic accounts payable for the opposite party.

      Reduction of the Basis-Types in calculation.

      Basis-Types for the calculation from Airfreight (AF) and Seafreight (OF) orders are limited as followed: 1. AF Buying – only Chargeable weight. 2. OF Buying – container type, number of containers and W/M. 3. AF and OF Selling – same basis as per buying tariffs, additional “amount charge type (cost)”.

      Differentiation of tariffs FCL / LCL.

      Sea Tariffs can now be differentiated between FCL and LCL Buying/Selling.

      General

      Import customs clearance simplified with freight amounts on the General tab.

      Air and sea freight Import shipments are extended with new fields on the General tab: This simplifies the customs clearance of shipments.

      Enhancement of Shipment overview.

      The shipment overview has been extended with the following fields: ETD, ETA, ATD, ATA, Customer Partner (the party who according to the incoterm is flagged as the Customer), and “Is / Is not - Shipper, Consignee or Agent”.

      UN/Locode for transport order.

      Tariffs can now be defined for fixed routes on transport orders. Departure / Destination UN/Locodes of Pickup / Unloading are used for this. Each screen for transportation orders is extended with UN/Locode fields.

      ]]>
      Cope with the big boys https://www.riege.com/news/cope-with-the-big-boys/ Tue, 14 Feb 2017 16:08:00 +0100 Christian Riege https://www.riege.com/news/cope-with-the-big-boys/ There is a well-worn belief within the forwarding industry that smaller companies cannot possibly compete with the big boys of the business because they simply cannot afford the hugely overpriced Transport Management Systems deployed by global players. These systems claim to be integrated, efficient and comprehensive, thus justifying their enormous expense.

      Anyone pushing this myth has most certainly only one goal in mind – either to keep the competition down or to stop you from thinking big. But don’t believe it, there is a true and affordable solution that exists and is within reach. The name is Scope.

      Scope is the comprehensive TMS that delivers state-of-the-art features and functions so innovative they add up to a significantly smarter solution. And Scope – by the way – creates the e-AWB automatically with the completion of a shipment, without extra effort or cost.

      Sounds a bit as if it fell from nowhere out of the sky? Well yes, it may look like that but check-out the good things it brings:

      Cloud

      Unlike any other logistics software, Scope lives up to its slogan “Innovation in Logistics”.

      Scope is exclusively available as Software as a Service (SaaS) delivered through the safe, secure Riege cloud, an industry standard, presumably only to us since 2008 when the first Scope customer went live, and long before public awareness of the cloud permeated the market place.

      Next to simply making use of advanced technology, there are multitudinous advantages to Scope in the cloud. Bringing high-end technology to operations without burdening your wallet for incalculably large one time investments. There are reasonable monthly fees, Riege ensured resilience and on demand scalability, these make Scope even smarter. And because it is a cross-platform you can run Scope on macOS, Windows or Linux.

      Trivia on the brink: You can run Scope between and above the clouds, via WiFi on a plane 35,000 feet above ground, literally from anywhere else like the hotspot on your phone. Its connectivity is boundless and not even the sky is the limit.

      Competitiveness

      Since users only pay per use of services, even small and medium size forwarders can afford this comprehensive, big solution which inexplicably bears the price tag of a small one. We are pretty proud to say that in this regard, Scope makes a substantial contribution to the democratization of the forwarding industry.

      Even as a small forwarder you can get the same tools being used by much larger companies and compete on their turf. This pitches you into a realm where you generate your advantages via the business practices you develop around this tool. Your TMS becomes the driver of your business rather than a dead-weight.

      Benefits

      Innovation is an ongoing process within Scope. This means day-to-day refresh of all master data such as taxes, location codes, customs code lists and integrated data transfer from third party suppliers.

      Numerous integrations ensure seamless connectivity to your many partners and participants in the supply chain; the airlines, ocean carriers, customs authorities and compliance check databases.

      Fast and effective execution of shipments combined with direct connections to third party suppliers results in automatic cost savings and competitive advantage.

      Given its functional completeness, Scope is also remarkably low-maintenance. It comes with professional online support which can be effortlessly activated by the customer. Additional internal investment in IT is not required, users and management can concentrate 100% on core business and not “computer issues”.

      Ease

      Contrary to other vendors in the market, you do not need a large project-team or hordes of consultants to implement Scope. Our skilled and experienced team has successfully managed larger-scale projects smoothly with little interference in daily routines.

      To read the full story of constructive collaboration between Riege and a client leading to the flawless implementation of Scope see Streck Transport and C.H. Robinson case studies.

      ROI

      Last but not least is the question of ROI which is really eye-popping in comparison to increased spend where no TMS is deployed. ARC Advisory Group conducted a survey and found that even an average TMS reduced overall freight spend by about 5% to 10% while they assumed that without a TMS the spend would have increased from 5% to 10% or more, since this would require purely manual processes for planning and execution.

      Since Scope is not an average TMS but the likely smartest solution around, a ROI above 10% is to be expected combined with the assumed 10% spending increase without a TMS, adds up to an impressive 20% in total difference. Who wants to miss out on that?

      Deal

      To get Scope is as easy as Scope is itself. Simply contact sales@riege.com. You will get a great tool and a big deal.

      ]]>
      High-flyer https://www.riege.com/news/high-flyer/ Fri, 10 Feb 2017 16:12:00 +0100 Mark Ketcham https://www.riege.com/news/high-flyer/ As you know, Scope works from the cloud, but did you know Scope works flawlessly even above the clouds? This is the full story:

      A Scope user on his way from Europe to the USA connected his Laptop to the aircraft’s WiFi 35,000 feet above ground to check his Scope operations in-flight. He had to share bandwidth with a plane-load of passengers, and so he was dubious this was going to work since many of his fellow flyers were already on their devices and online.

      Maybe Scope would not even connect or if it did performance would be unstable, they were after all speeding along at over 500 m.p.h. To his great surprise and joy, it worked. Scope performed perfectly, no different to sitting in his office on the ground. He could check his operations and even execute tasks.

      “Scope not only gives wings to my operations”, he reported later on with a wink to us, “it’s a high-flyer in the truest sense of the word.”

      So what does this mean for you as a freight forwarder? Get Scope. If you haven’t got it yet, it’s high time.

      ]]>
      See you in Singapore https://www.riege.com/news/see-you-in-singapore/ Wed, 25 Jan 2017 22:07:00 +0100 Johannes Riege https://www.riege.com/news/see-you-in-singapore/ Save the date for one of the most important and most exciting events for freight forwarders all over the world on February 7-10, 2017 at the Suntec Singapore International Convention and Exhibition Centre.

      “Thanks to the unprecedented opportunities to build new relationships and strengthen existing ties, the conference is firmly established as the most productive business-generating platform of the year…and the 2017 conference will offer even greater avenues for you to develop new partnerships and secure more business.”
      ― WCA First (Source: website)

      As a WCA vendor for innovative IT solutions, Riege Software International will not only attend the conference but provide members the opportunity to discuss their logistics needs, and their desire for smarter and future-proof software solutions.

      President Johannes Riege will be available as well as Mark Ketcham, VP, The Americas and Hong Kong based Managing Director, Asia Pacific Patrick Ling.

      “You are cordially invited to experience Scope, most likely the smartest Transport Management System which automatically creates e-AWBs on completion of each shipment. See live how impressively fast Scope connects to WIN directly with no delays. Curious? We are looking forward to giving you a One-on-One meeting for a profound personal insight.”
      ― Johannes Riege, Chairman

      What else can we say? Feel free to schedule now. See you in Singapore.

      ]]>
      Lubricating Innovation https://www.riege.com/news/lubricating-innovation/ Tue, 03 Jan 2017 09:20:00 +0100 Christian Riege https://www.riege.com/news/lubricating-innovation/ As you know, Scope is smart and getting smarter by the day because it is a growing body of continuous improvements. Great new ideas are often presented by users themselves whose suggestions are frequently incorporated, making the application even more innovative and useful.

      That's exactly what happened, when the "Enhanced Notification" feature was introduced with the release of Scope 8.4.

      Not long after launch, Kasra Ferasat of American Export Lines approached us with some useful hints for improved functionality of this feature which he generally described as:

      “Great feature to help reduce emails!!!”

      His excitement is genuine since he has been an avid Scope user dating back to March 2014:

      “During the first demo, we were impressed by how simple and straight forward the user interface and processing of shipments was within Scope.”

      This excitement continues whenever he tries a new feature like the ability to assign a shipment from one operator to another, but he felt that when this action occurred the notification needed to be a little bit “louder”. He came up with a couple of ideas to lubricate the engine for even more better performance. Kasra's argument was convincing:

      “If there are any unread messages in the notifications bar, the notification button should be a bright color, even when you are not hovering over it. The sooner you notice, the faster you know – and accomplish your work.”

      Kasra simply created some improvement tickets, and we immediately executed one of them, and another followed shorty after. The others are still "on ice", but should see the light of day any time now.  With the latest release due in a few weeks, users will feel a definite step-up in speed powered in part by smart ideas from customers, differentiating Scope from any slower, unsmart solution.

      So all you potential providers of ideas, feel encouraged and motivated. Even a noob can add lube. We always are delighted to receive your insights and ideas. As you've just learned, a good idea can be transferred easily and speedily into Scope – faster than you get most pesky engines running.

      ]]>
      More than words https://www.riege.com/news/more-than-words/ Fri, 23 Dec 2016 15:20:00 +0100 Benjamin Riege https://www.riege.com/news/more-than-words/ Looking back on 2016, we see another year of drama and catastrophes. And we are not talking business and the economy. We talk about war and violence, hate and repression, doom and death, all of them exceeding our imagination, and unbelievably, this is happening in the 21st century.

      Yes, some of our businesses might have been affected in one way or another, but most of us are doing well and prosper in stark contrast to the many who suffer from losses – losses of livelihood or even worse, loss of physical well-being or even life.

      We keep asking ourselves, are we utterly helpless just because all this misfortune happens outside of our daily experience and beyond our borders? The answer is NO! Just because most of our legal entities are Ltd. doesn’t mean our options are entirely limited.

      You will not change the world, but if you take a look around the world you inhabit, your family and friends, your colleagues or even a stranger in the street, you’ll find lots of opportunity to change some things, little things, for the better.

      For love and peace, search your own hearts first. Make Xmas more than words. Make words come alive, bring the spirit to life – and share it with as many as possible.

      If you are looking to contribute on a broader scope, you can do it here; we do:

      www.christian-liebig-foundation.com

      ]]>
      Scope 8.6 – Whiz at numbers https://www.riege.com/news/scope-8-6-whiz-at-numbers/ Tue, 20 Dec 2016 14:39:00 +0100 Sascha Plath https://www.riege.com/news/scope-8-6-whiz-at-numbers/ Count on the best: Top Features in Scope 8.6 support and enable a multitude of calculations in Forwarding and Finance.

      Forwarding

      Net rate search now also available in Sea Freight.

      As in Scope Air Freight, the net rate search is now also provided in Scope Sea Freight. After entry of search criteria the results for net rates are displayed as well as the surcharges.

      Consolidation of bookings into shipments.

      One or more bookings can be added to a shipment or may be removed. Shipment data will be adjusted automatically.

      Finance

      Jobcosting definable through activity type.

      While recording the activity type you can determine which cost should be billed to any selected party.

      Variable cost center in title bar.

      The cost center is now displayed in the title bar. The standard cost center for the type of shipment is set by default, but can be replaced by any other.

      Notes now available in Scope Connect.

      If a shipment in Scope is tagged with the notation “Web”, it will be visible in Scope Connect by just clicking the shipment.

      Global summary of costs and earnings.

      In addition to the local records, costs and earnings can be viewed in the shipment overview on a global scale. Individual branches can be added or removed.

      ]]>
      Q: How many QAs do you execute for Scope? A: More than 20,000 per Release! https://www.riege.com/news/q-how-many-qas-do-you-execute-for-scope-a-more-than-20-000-per-release/ Tue, 11 Oct 2016 16:08:00 +0200 Sascha Plath https://www.riege.com/news/q-how-many-qas-do-you-execute-for-scope-a-more-than-20-000-per-release/ One of our top priorities is such a big issue for us that we write it in capital letters: QA – Quality Assurance. With each enhancement and change in Scope we execute some 20,000 (or to be exact: 20,392) automated test runs and these increase with every new release. This is not some casual process, at Riege it’s a rule.

      But if that’s not enough; our specialized support staff for Air, Ocean, Handling and Customs conduct an impressive number of manually operated tests. Based on various and diverse scenarios, each new Scope release is tested with physical data entry to ensure smooth sequence of operations. (QC – Quality Control). At the same time, this procedure checks the execution of required or intended changes and enhancements within Scope.

      And that’s still not everything. Before a new version goes live, it is installed on each customer’s individual test system, so the customer may check it for themselves that operation is faultless. This step safeguards against unexpected and undesired problems occurring during daily operations.

      Yet long before any of these activities get underway, a set of mandatory steps need to occur. For each and every change or enhancement a ticket will be opened and will not be closed until the entire QA / QC procedure is completed. The full details of the testing process will be logged in this ticket. This preserves a history of all test results for all Scope releases.

      The bottom line is that, all innovations will be recorded in the changelog and documented in the official Scope manual. New top features are comprehensively described with in-depth explanations. Video tutorials demonstrate their practical usage. Training and workshops can be be conducted on request to ensure complete understanding of these innovations and their implications for administration.

      Our insistence on these intensive Quality Assurance and Quality Control programs, combines to deliver an exceptional product that differentiates Scope from other systems and makes it even smarter.

      Scope QA + QC at a glance:

      • Over 20,000 automated test runs during each assembly phase
      • Manualy executed release checks in step with actual practice
      • Creation and adjustment of documentation and changelogs
      • Detailed explanations and creation of video tutorials for top features
      • Provision of training and workshops

      Interested in QA at our HQ in Düsseldorf? Apply now.

      ]]>
      Scope 8.4 – Freedom of choice https://www.riege.com/news/scope-8-4-freedom-of-choice/ Thu, 08 Sep 2016 14:28:00 +0200 Sascha Plath https://www.riege.com/news/scope-8-4-freedom-of-choice/ The Top Features of Scope 8.4 allow to set important parameters such as filters and choices by the user himself. Synchronistically, automated alternatives to manual import functions have been added or optimized.

      General

      • Note function with shipment transfer to other user

      Forwarding

      • User administration of airline products
      • AWB print improvement

      Finance

      • Import of ZIP-zones for ZIP-Schemas
      • Improvement of shipment overview
      • New appliance “OB & Credit Limit Import”
      ]]>
      With Scope 8.4 Riege banks on self-determination and alternative automation https://www.riege.com/news/with-scope-8-4-riege-banks-on-self-determination-and-alternative-automation/ Tue, 06 Sep 2016 00:00:00 +0200 Bennobo https://www.riege.com/news/with-scope-8-4-riege-banks-on-self-determination-and-alternative-automation/ MEERBUSCH, Germany — September 6, 2016 — Scope by Riege Software International is the innovative software for Air, Ocean, Customs and Handling. With immediate effect, version 8.4 is available with a multitude of distinguished additions and improvements. As always, center stage is taken by new top features.

      Star attractions in Scope 8.4 enable users to set important parameters for themselves by adding new filters and making use of additional options. Conversly, manual import functions have been enhanced with new or improved automated alternatives.

      User administration of airline products

      Service offers by airlines often include numerous products which are neither needed nor used in day-to-day practice. Automated import of airline products provides every possible service. The user is then presented with a myriad of unclear options, resulting in confusion and wasted time.

      By implementing manual pre-selection, the user is can choose precisely which products will be used on a daily basis. These products are then readily available to all users during shipment creation via mouse click or drag-and-drop.

      Improvement of shipment overview

      New Intelligent filter functions expand the range of possible shipment searches, offering precise overview and analytics of shipments based on weights and volumes.

      Import of ZIP-zones for ZIP- plans

      Zip-zones can be used as a calculation factor when defining tariffs. The standard manual entry of zip zones is upgraded with automated import of zip zones. Entire zip zone spreadsheets can be imported and assigned to user-defined zip-plans, saving time and ensuring accuracy.

      Additional top features in Scope 8.4

      

A note function enables information and instructions to be transmitted to another user when handing over shipments. AWB prints can be selected before editing and sharing with third parties. The overview “Open Balance & credit limit” is now available as a self-contained appliance. Import can be carried out manually or via interface. Any errors generated while importing data are clearly displayed.

      Christian Riege, commenting on the new release, “With these new top features we succeeded in making Scope even smarter. We consciously focused on two aspects: user controlled configuration of individual requirements or preferences, and automation of input to reduce failure. Both are designed to speed up activities and simplify day-to-day business”. Christian further noted, “ Once again we did justice to our claim of making working processes more efficient and work life appreciably easier.”

      About Riege Software International

      Riege Software International is a leading provider of smart software solutions and services for the cargo industry. Established 1985, the privately-owned company provides products and services to more than 300 customers worldwide. Headquartered in Germany, Riege maintains branches in Europe, Asia and North America.

      The company’s brand is Scope, a smart, innovative Transport Management System for Air Freight, Ocean Freight, Customs and Handling. Built with effortless, functional features, Scope accelerates all processes and procedures. Since man is the most important link in the entire supply chain, Scope combines form with function and is designed for current and future logistics professionals. Guaranteed to enhance their work-life.

      ]]>
      SaaP – Software as a Partnership https://www.riege.com/news/saap-software-as-a-partnership/ Wed, 31 Aug 2016 15:18:00 +0200 Rita Schmidt https://www.riege.com/news/saap-software-as-a-partnership/ Determining which new Transport Management System to buy is a long, arduous process of establishing criteria, comparing systems, evaluating their performance, identifying compatibility with individual demands, flexibility of adjustments and overall features.

      But one fundamental criteria is regularly omitted when it should be a paramount feature – customer support. Customer support should be far more than simply the usual after-sales service by the software provider. Customer support is an essential component to fully leverage the potential offered by an advanced, innovative system that is designed to drive progress and move the customer forward. Utilizing, indeed capitalizing, on the possibilities of a new system is the impetus for change in the first place. The desire for greater efficiency while simultaneously increasing services and options for existing customers and enticing new prospects.

      Roll-out of new software is accompanied by intensive staff training, following this there is a period of acclimatization and development of improved routines to streamline day-to-day operations. But this is only the beginning. The implementation of new software must be regarded as an investment not just a change. The goal is to achieve growth and increase profitability, a race to get return on investment in the shortest period of time and ensure a company’s successful future. First rate support is crucial to reaching these goals.

      Support is not a feature in itself, and should not be considered a simplistic process of bug-fixes and troubleshooting. Software support is not like servicing a vehicle where a quick trip to the garage for some replacement parts and a little lube make all the difference. Support, as we understand it, is an ongoing process of presence, contact and interaction with the customer, enriched by depth of forwarding expertise which makes support a real key feature. Any vendor not offering this kind of service clearly has a shallow, trouble-prone solution.

      10 examples of the quality support provided for Scope

      1. Following initial training, online video training is provided to clarify and answer specific questions regarding individual usage.
      2. A test system is installed to enable new users to become familiar with Scope prior to access to live operations. The system is also available for demonstration of new features as well as problem solving.

      3. With 4 major and several minor updates Scope delivers up to 12 releases per year. A resilient QA (Quality Assurance) is conducted for each new release.

      4. Configuration support for complex subjects like tariff maintenance or customization of individual documents accelerates progress and eases usage.

      5. Since Scope is continuously improved and enhanced, users are regularly informed about new features and changes by release notes and top feature videos.

      6. Support tickets are treated in the shortest amount of time possible. Regularly confirmed by customers.

      7. Support staff are forwarding experts and not technicians. They speak the language our customers speak and understand. They perceive themselves to be connectors between users and developers rather than company representatives.

      8. Substantial expertise and long experience is constantly updated with further education, for example aviation safety. This assures competence in current forwarding issues.
      9. Customer calls are a regular component of customer care, not only for on-site resolution of problems but to deepen customer insights of more efficient Scope usage.

      10. Long-standing, loyal staff guarantee continuity in collaboration. A customer has always direct access to their established contact person, skipping receptionists or call centers.

      Final conclusion before final decision

      Support as a product key feature that turns a business relationship into a real partnership. This is why depth of support and quality of support should be considered from the very beginning, prior to software acquisition. Making a decision without thorough analysis of the quality of support is the first step in the wrong direction. It can take months for poor support to fully manifest itself and result in years trapped in an unpleasant solution, risking financial loss and business stagnation. When the time comes to make up your mind, think of software as a long-term partnership.

      ]]>
      Sandwiches & Software https://www.riege.com/news/sandwiches-software/ Wed, 24 Aug 2016 15:12:00 +0200 Mark Ketcham https://www.riege.com/news/sandwiches-software/ Hungry for more information? Fed up with half-baked solutions? In Grand Ballroom A we’ll serve you scrumptious snacks and feed your mind and body with eupeptic[1] information on Scope – the Transport Management System that creates e-AWB automatically. You will have the opportunity to

      • meet Riege staff and e-AWB experts
      • talk to satisfied Scope customers
      • zero in the multi-modal capabilities of Scope
      • be pleasantly surprised by automated e-AWB creation
      • just relax doing nothing at all

      We will be glad to satisfy your hunger for food and lore. In Grand Ballroom A at the Sheraton Gateway, just a few steps away. Come on in – and enjoy.

      [1] Eupeptic (yo͞oˈpeptik), adjective: of or having good digestion or a consequent air of healthy good spirits.

      ]]>
      Keep Georgia on your mind https://www.riege.com/news/keep-georgia-on-your-mind/ Tue, 23 Aug 2016 15:12:00 +0200 Mark Ketcham https://www.riege.com/news/keep-georgia-on-your-mind/ As you know

      The e-AWB promoted by IATA is based on the electronic FWB and delivers:

      • Lower Cost
      • Less Paper
      • Fewer Errors
      • Fewer Delays
      • More Efficiency
      • More Connectivity

      Good to know, but Riege solutions have provided these e-AWB benefits since 1995.

      What you need to know

      A web search will show there are numerous e-AWB tools available. These are an assortment of plug-ins, web portals and standalone solutions, but none of them provide an integrated efficient solution.

      But such a solution exists – Scope by Riege. Running resiliently since 2006, Scope is an integrated Transport Management System of which the e-AWB was an essential part right from the beginning. This is also true for its predecessor Procars, enabled to do e-AWB since 1995.

      No more questions – just one answer

      Going for the e-AWB and finding it makes yet more work? That’s out of question. With Scope, you don’t even have to think about the e-AWB. It’s there.

      The true solution

      Scope is the comprehensive Transport Management System for air, ocean, ground transportation and handling as well as customs. Creating an electronic airway bill automatically with the completion of a shipment, Scope is appreciated and relied upon by 4.000+ users in 24 countries around the world.

      Shape your future and switch to 100% e-AWB without any deviation. Don’t go for just second best. Go for Scope – Innovation in Logistics.

      Experience Scope live

      Eager to experience Scope in a live presentation? See me on August 16th in Atlanta at the eAWB360 event. To fix a date please call: (844) 474 - 3436 or mail: ketcham@riege.com

      Get in the mood now!

      ]]>
      Eventually events for real! https://www.riege.com/news/eventually-events-for-real/ Tue, 23 Aug 2016 15:03:00 +0200 Tobias Riege https://www.riege.com/news/eventually-events-for-real/ For a long time missing tracking data meant that seafreight shipments effectively disappeared for a week or two once the vessel departed origin port. This radio silence was particularly acute from the importers point of view since it limited reliable planning due to the complete uncertainty about the true position of the freight. Managing the sea freight supply chain has never been smooth and efficient due to this gulf of uncertainty.

      Recent cooperation between Riege Software International and Ocean Insights enables Scope, Riege’s innovative Software for logistics, to put an end to missing sea freight tracking events. Ocean Insights collects shipment tracking data from ocean carriers and other systems, and this enables them to provide accurate tracking data for shipments.

      An interface to Ocean Insights connects Scope to their container tracking system, acquiring tracking data for shipments import agents may not be able to get from the export agent – with no extra effort involved: When a sea freight shipment is created in Scope, a search will be initiated using the master bill or carrier booking number. These details are sent to Ocean Insights as a query.

      Once matched to a shipment in the Ocean Insights database, Ocean Insights will feed any previously stored events and ongoing events back to Scope. These events are mapped to milestones in Scope tracking plans and can then be used to initiate and complete milestones. The resulting tracking and monitoring information is available in both Scope and Scope Connect.

      So for Scope users, there is no more missing information on sea freight events. Cast off!

      ]]>
      Scope 8.2 – The new acceleration formula https://www.riege.com/news/scope-8-2-the-new-acceleration-formula/ Tue, 23 Aug 2016 14:53:00 +0200 Sascha Plath https://www.riege.com/news/scope-8-2-the-new-acceleration-formula/ The Top Features of Scope 8.2 comply with rules, shorten processes, improve evaluations. Thus they deliver reliably faster more desired results.

      Forwarding

      • VGM registration according to new SOLAS rule
      • Specific selection from OAG-Flightschedule
      • Templates for RFS-Flights
      • SITA improvements

      Finance

      • New base in tariffs
      • Extension for partner turnover report
      • Exchange Rate updates
      • Manual entry of evaluation basis

      NL Customs

      • AGS Partner positioning and defaulting
      • New PD fields on Customs Partner
      ]]>
      Missing sea freight tracking data successfully circumnavigated https://www.riege.com/news/missing-sea-freight-tracking-data-successfully-circumnavigated/ Fri, 12 Aug 2016 00:00:00 +0200 Bennobo https://www.riege.com/news/missing-sea-freight-tracking-data-successfully-circumnavigated/ Meerbusch, Germany – For a long time missing tracking data meant that sea freight shipments effectively disappeared for a week or two once the vessel departed origin port. This radio silence was particularly acute from the importers point of view since it limited reliable planning due to the complete uncertainty about the true position of the freight. Managing the seafreight supply chain has never been smooth and efficient due to this gulf of uncertainty.

      Recent cooperation between Riege Software International and Ocean Insights enables Scope, Riege’s innovative Software for logistics, to put an end to missing sea freight tracking events.

      Ocean Insights collects shipment tracking data from Ocean carriers and other systems, and this enables them to provide accurate tracking data for shipments.

      An interface from Scope now connects to the Ocean Insights container tracking system. This delivers shipment tracking data which import agents may not be able to get from the export agent.

      Delays in the ETA, vessel changes and non-notified detentions due to missing information have always been imponderables that have prevented determining the exact status of a shipment, and these are now eliminated. Identification of events by accurate real-time information enables process participants to take action immediately. But even trouble-free transits can be handled more efficiently because reliable pre-arrival-messages confirm conditions to trigger and complete milestones in good time.

      Looked at in this light, the docking of Scope in Ocean Insights is also a milestone, optimizing sea freight supply chain management. In future, Scope users plugged in to Ocean Insights will elegantly circumnavigate missing tracking data and deliver reliable planning for sea freight.

      About Ocean Insights

      Ocean Insights was founded in Hong Kong in 2012. With offices in India and Germany, the Ocean Insights Team is today operating on global scale, providing data and intelligence for the logistics industry to improve visibility and transparency in ocean freight.

      Ocean Insights combines container liner schedules and carriers’ container tracking information with neutral AIS vessel tracking data, allowing customers to plan and monitor operations on a level never experienced before.

      About Riege Software International

      Riege Software International is a leading provider of smart software solutions for the cargo industry. Established 1985, the family-owned company provides products and services to more than 300 customers worldwide. Riege employs over 80 staff at headquarters in Germany and branches in Europe, Asia and North America.

      ]]>
      Scope secures safety at sea pronto https://www.riege.com/news/scope-secures-safety-at-sea-pronto/ Tue, 14 Jun 2016 00:13:00 +0200 Rita Schmidt https://www.riege.com/news/scope-secures-safety-at-sea-pronto/ On July 1, 2016, the new SOLAS rule for Verified Gross Mass (VGM) of containers will come into force. Although there is a three-month grace period, Scope will be VGM ready and on time with its 8.2 release. Secure processing of orders and safety aboard vessels at sea ranks above all else.

      Entry of all necessary data is provided in the container editor. By default, the Gross Weight (Container Tax-Weight plus Loaded Weight) will be recognized as the VGM. Date of weighing is equal to the date of entry. The operator in charge will be identified as the responsible person. All information can be edited should the responsible person or data need to be changed.

      When ready, the VGM information will be transmitted via DAKOSY within the B/L, or via INTTRA, GT-Nexus and CargoSmart within B/L instructions. The VGM details are also printed on the B/L instruction or the B/L itself for those shipping lines that are not accessible via an interface.

      ]]>
      Keep cool! https://www.riege.com/news/keep-cool/ Fri, 10 Jun 2016 08:00:00 +0200 Christian Riege https://www.riege.com/news/keep-cool/ Scope is smart and getting smarter every day because it is a continuously growing body of improvements. Great new ideas are frequently presented by users themselves, but as good as an idea may be, often it cannot be implemented immediately. Consequently, some of those volunteer inventors feel we have cold shouldered them. Nothing could be further from the truth! Good ideas do not get lost, even if they are not immediately implemented in Scope. We just put them on ice for some very good reasons you may like to know about:

      • Our continuous work on Scope makes great demands on our human resources. We extend and improve Scope in diurnal rhythm. The effort involved regularly turns out to be larger than generally assumed. Visible results tend to be just the tip of the iceberg. The actual labor involved is seldom measured in either hours or days but more often in weeks.
      • We have to prioritize: Continuous further development of Scope demands necessary bug-fixes and user-specific extensions like interfaces, and the huge share of working hours which these demand cannot be underestimated. Then there are paid for orders which take absolute priority as our customers do not expect us to keep them waiting.
      • We are above all, uncompromisingly true to our quality standards. Nothing will be knocked off in a hurry or as an after-thought. That wouldn’t be a good idea at all.

      For these and other reasons we have to put some really good ideas on ice. But think of this as keeping them fresh, not trashed but waiting for their day in the sun. All good ideas are collected and chilled. Periodically they are checked and rated. Finally, an internal project team decides which idea will be implemented at what time. This may take a while, but one fine day they will appear, and then not only those who provided good ideas but all users of Scope will benefit and agree: “It was worth waiting for.” Until then, just keep cool.

      So all you potential providers of ideas, do not lose heart. On the contrary! We always are delighted to receive their insights and ideas. Once in awhile a good idea can be transferred easily and speedily into Scope and when we get this opportunity, good ideas are implemented faster than ice melting in the sun.

      ]]>
      Ho! Done! Time to unsaddle https://www.riege.com/news/ho-done-time-to-unsaddle/ Fri, 03 Jun 2016 15:51:00 +0200 Christian Riege https://www.riege.com/news/ho-done-time-to-unsaddle/ Some rides are not as smooth as expected. We thought we had finalized Scope 8.0, but quickly realized the beast still needed taming. Our team worked hard on this release, we were ambitious and engaged but some customers were confronted with something best described as a bucking bronco. The good news is that we finally broke our mustang.

      I would like to take this opportunity to thank the entire Riege team involved in efforts that delivered final success.

      Most importantly, I feel obliged to thank and honor our customers who took the first rough ride. Their professionalism and extensive feedback made possible the realtime resolution of these unexpected problems.

      Cheers to all of you. Now take a little time to relax. You all deserve a rest from this temporary bump in our ride.

      ]]>
      Don’t go for just gold. Go for platinum! https://www.riege.com/news/dont-go-for-just-gold-go-for-platinum/ Wed, 01 Jun 2016 02:25:00 +0200 Mark Ketcham https://www.riege.com/news/dont-go-for-just-gold-go-for-platinum/ In our continued dedication to the freight forwarding community, we at Riege Software International are delighted to update our membership with the Airforwarders Association (AfA) to platinum sponsorship.

      “It’s not for the decoration and the honors, it’s to show our deep commitment to AfA and our fellow forwarder members.”
      – Johannes Riege, CEO and Founder, Riege Software International
      “The Airforwarders Association is proud to welcome Riege Software International as its newest Platinum member. We have come to know their team’s fine product offerings to our industry and appreciate Riege’s ongoing commitment to our organization and its members.”
      – Brandon Fried, Executive Director, Airforwarders Association

      To celebrate this graduation together with our forwarder members within AfA, we decided to make you an offer that deserves to be called unique – a first class e-AWB TMS at a price you would expect to pay for one of those cattle class products.

      In an effort to change the long-standing industry impasse where small forwarders cannot afford first class technology and solutions, Riege feels obliged to change the game and provide small forwarders with a full featured platinum solution which we call Scope and we will do it at an affordable flat rate.

      Scope is the innovative multi-modal TMS solution that will provide integration with your air carriers (e-AWB & e-freight), ocean carriers, agents, customers and US Customs (CBP). This is the sole solution that will equip you with first class technology at a cost you can’t afford to miss. You provide platinum services. Now do yourself and your customers a favor, get a platinum TMS.

      ]]>
      Rise high in Phoenix https://www.riege.com/news/rise-high-in-phoenix/ Fri, 27 May 2016 14:00:00 +0200 Mark Ketcham https://www.riege.com/news/rise-high-in-phoenix/ We are proud to announce that Riege Software International will attend the AirCargo 2016 Conference in Phoenix, AZ, from June 8-10. We will be a Bronze & Golf Breakfast sponsor of the event. 

      Riege is changing the game and the conversation about e-AWB and TMS technology and its affordability for small forwarders. We are giving them a way to compete using world class technology for less than their companies monthly cell phone bill. So no longer it has to be discussed whether there is an affordable way for small forwarders to manage their entire multimodal forwarding business – Multi-Modal (Air, Sea, Truck), Documents, Finance, Web tracking, Airline/Ocean carrier, US Customs Integration and do e-AWB/e-freight. Now there is an affordable way and it is the game changer "Scope", from Riege.

      As a special delicacy you can experience a demonstration of the impressive Scope system, the multi-modal TMS with integrated e-AWB. Scope will lift you to higher altitudes and empower you to easily manage and track your entire business cycle – from quotes to delivery – while satisfying US customs regulatory requirements, including completely paperless processing.

      Experience Scope – the smarter, sharper, stronger TMS that outshines others by

      • Intuitive entries and meaningful summaries
      • Appealing desktop and efficient workflow
      • Convincing performance and impressive results

      To benefit from this game changing promotion book a flight to Phoenix and get a ride to the future. I am looking forward to meeting you there. Please call me directly (844) 474-3436 for a personal appointment.

      Have a pleasant flight.

      ]]>
      Simple is outrageously hard https://www.riege.com/news/simple-is-outrageously-hard/ Mon, 09 May 2016 10:58:00 +0200 Christian Riege https://www.riege.com/news/simple-is-outrageously-hard/ It is said that it’s the simple things which make life comfortable. While at first sight this proposition sounds like the priggish rediscovery of a luxurious habit of modern modesty – cabbage instead of caviar, at least for the crowd – you may easily detect an element of truth in it: Whoever makes it his business to find a simple solution to a problem instead of creating a complex puzzle of hopefully corresponding partial solutions has a hard row to plow. Although pleading and searching for simple solutions doesn’t necessarily make one’s life easy. On the contrary. Simple is outrageously hard, it frequently costs a lot of blood, sweat and tears – and needs an incredible amount of persistence.

      Looking at our business, an appropriate example of how to solve fundamental problems the simple way instead of making use of complex structures, is the invention of the wheel (and before that the hammer and chisel). The wheel has made human life more agreeable and easier by simplifying the movement of goods from A to B. But it was a long and winding road to get there since a variety of conventional and established but simultaneously laborious and lavish procedures already existed and needed to be overcome. And more than a few people earnestly tried to improve these old-fashioned techniques rather than looking for superior and simpler solutions.

      “If I had asked people what they wanted, they would have said faster
 horses.”
      Henry Ford

      The point is to improve and facilitate the future, and to discard things which have become outdated and do not have any future at all. Complexity can be nothing more than the sum of numerous components which in practice have proven to be either redundant or – even worse – counterproductive.

      I could have done that myself

      The ingenious part to a simple solution is – in retrospect – always so obvious and close. “I could have done that myself!” True! But I didn’t. Unfortunately, this point of view reveals another fatal drawback: The determination to downgrade the value of the solution itself as well as its creator’s achievement.

      In many cases, it is still the case that only visible complexity of a solution represents perceived added value and therefor justifies a higher price. If it’s simple and looks simple it simply cannot cost anything at all, or at least not a lot, regardless how efficient it may be.

      In fact the opposite is true: It is the plain, almost invisible simplicity of a solution which is worth not only the highest level of appreciation but also the money. Sometimes it’s even priceless, because the journey to simplicity may be incredibly long. Reduction takes time.

      “ I didn’t have time to write a short letter, so I wrote a long one instead. ”
      – depending on source: Voltaire, Johann Wolfgang von Goethe, Mark Twain, Karl Marx, Blaise Pascal

      A software developer who dedicates himself to the principle of reduction, in other words simplicity, may finally present nothing but a single button and no one can tell that it is the result of hours, days, sometimes weeks of hard work, endless ideas, hope and desperation. But it is exactly this simple single button which represents the best, highly outrageous and therefore most valuable solution.

      Reduction makes solutions and their usage easier, clearer, at the same time automatically more user-friendly and – after all – faster and more efficient. In a word: perfect. What more can you expect?

      ]]>
      Go innovate!? https://www.riege.com/news/go-innovate/ Tue, 03 May 2016 12:00:00 +0200 Christian Riege https://www.riege.com/news/go-innovate/ Expect the unexpected

      Everyone has expectations of progress, but innovations always startle us. We all want to innovate because innovation is the rock-star of progress, but innovation is truly rare and we generally find it comes from a rarefied few, the Henry Fords and the Steve Jobs.

      This rarity is because Innovating is not about bridging awareness gaps or filling in missing links. Innovations are always surprising and occur unexpectedly. That’s why they’re innovations, not improvements.

      We crave innovations, but there is no clear conception or guidance as to what these could or should be. They appear suddenly amongst us as the obvious cure for a variety of specific ills. The absence of innovation builds a pressure and a yearning for something or someone to fix what ails us.

      “But how important is innovation? I think the customer really needs to be more honest with their 3PLs on the need for innovations, while 3PLs need to clarify where their expertise lie.” 
      — Barry Blake, SCM vice-president of research

      Of course, you may proclaim your honesty and pledge expertise, but who defines the meaning of these things or what they stand for in practice? How do you differentiate from others if you don’t know the difference yourself?

      Compounding the conundrum is the fact that those who need innovation the most are themselves not innovators. There are numerous examples in our industry of spectacular and expensive failures, grandiose projects dead on arrival because their creators failed to recognize their own limitations. You cannot force innovation just because someone or something is squeezing you. Innovation arrives through insight, inspiration, intuition – and interestingly, denial.

      “Innovation is saying no to a thousand things.”
      — Steve Jobs

      Innovation sells, but who’s buying?

      “I think there is an endemic problem from the buyers’ side. They want something beyond just shifting boxes, but they end up grinding down their suppliers on price – the buyers are not paying for what they want, which they say is innovation.”
      – Kevin O’Marah, SCM World chief content officer (Source: article)

      Clearly, customers do not pay for innovation and innovation is not an end in itself. Customers pay for the added value delivered by innovation. The core business, powered by innovation, becomes the generator of these added values. Faster processing, eFreight execution, ultimate transparency and unlimited door-to-door monitoring are examples of added values beyond just shifting boxes. The cost associated with the fulfillment of performance expectations may not be recoverable directly. But ultimately it pays for itself through increased efficiency, lower costs and customer loyalty.

      Innovation comes from innovators

      “Forwarders have got to be more innovative – you can’t just roll along any more, you have to be proactive. You have to invest more in IT and communications as a selling tool – it doesn’t matter how nice you are or how good you are, you need to be cutting edge.”
      – Anonymous Forwarder (Source:  article)

      The first steps in solving the problem is the identification of basic needs. IT and communications are keystones in this process since they are at the heart of building closer collaboration.

      Closer collaboration automatically results in integrated connectivity, more efficiency, less failure, higher profitability. Hand in hand with customer and user satisfaction. All Assembled to achieve a USP and a stronger position in the market. That’s what innovation in logistics is all about, not an imaginary new feature or a new virtual service nobody wants or needs and consequently wouldn’t pay for.

      A forwarder is designated to forward, not to innovate. Innovators are designated to innovate. Don’t go on an innovation trip for innovation’s sake. You’ll waste time on issues beyond your core competences. Go buy innovation! It’s there, and it will deliver.

      ]]>
      C.H. Robinson speeds up customs clearing in The Netherlands and Germany with Scope https://www.riege.com/news/c-h-robinson-speeds-up-customs-clearing-in-the-netherlands-and-germany-with-scope/ Mon, 02 May 2016 00:00:00 +0200 Bennobo https://www.riege.com/news/c-h-robinson-speeds-up-customs-clearing-in-the-netherlands-and-germany-with-scope/ Meerbusch, Germany – In order to optimize their European activities, mainly by simplifying and accelerating processes in Germany and The Netherlands, C.H. Robinson began looking for a smarter and stronger software solution for their customs clearance operations. The final decision to choose Scope from Riege was the result of a strict selection process. This effort finally determined Scope was the most convincing and appropriate solution because the rapidly growing company needed a time-saving and highly efficient software product “and that is what we found with Scope from Riege” said Bob van Leeuwen, Customs Manager at C.H. Robinson Europe.

      In September 2015, it was decided to implement Scope in both Amsterdam and Rotterdam in the Netherlands. After final implementation, including some additional modifications, users were able to execute very efficient operations with significant time savings. Literally, Bob said: “I want to thank you for the smooth transition to your Scope customs module. Talking to the users, I didn’t hear any negative feedback. Most common comment is the friendly layout and excellent speed. Perfect job done.”

      Subsequent to this very smooth start, C.H. Robinson decided to accelerate the launch in Germany to February 1st, 2016. Both the Riege and C.H. Robinson project teams managed the migration of all relevant data and scheduled training plans for employees. As of February 2016, 113 C.H. Robinson staff in the Netherlands and in Germany handle their customs processes with Scope. In The Netherlands, 27 users in 2 branches utilize Scope AGS-import, Scope AGS-export, Scope NCTS and Scope NL PD. In Germany, 86 users in 5 branches handle their customs duties with Scope ATLAS Einfuhr, Scope ATLAS AES and Scope ATLAS NCTS. Consequently, only three weeks after the successful live date, the German harbor connection for Bremen was also added.

      Savings are a rule – and with Scope, an inevitable result. C.H. Robinson now have a single smart software solution for The Netherlands and Germany and the high efficiency of Scope substantially benefits and supports their growing business operation in terms of both money and time saving.

      The focus for the near future is C.H. Robinson’s air freight customs clearance in Germany, and in particular the huge Chicago consolidations with up to 10 – 12 LDP and UDP. There is a clear recognition that the customs process for these large movements need significantly smarter handling to allow smoother, more lucrative operations. The team of experts assembled for the project estimate that savings of about 6 hours per week are realistic – just for the Chicago operations. Initial meetings have been conducted with Tim Bräuder, Gateway Manager Frankfurt, and Peter Wachsmuth, Export Manager of C.H. Robinson Worldwide. A test phase is scheduled. We are ready for take-off.

      About C.H. Robinson

      Founded in 1905, C.H. Robinson is one of the world’s largest third party logistics (3PL) providers, with 13.159 employees and 2015 gross revenues of $13.5 billion. The company provides freight transportation and logistics, outsource solutions, produce sourcing and information services to 110,000 customers through a network of offices in North America, South America, Europe, and Asia. C.H. Robinson has contractual relationships with 68,000 transportation providers worldwide, including contract motor carriers, railroads, air freight carriers, and ocean carriers.

      About Riege Software International

      Riege Software International is a leading provider of smart software solutions for the cargo industry. Established 1985, the family-owned company provides products and services to more than 300 customers worldwide. Riege employs over 80 staff at headquarters in Germany and branches in Europe, Asia and North America.

      ]]>
      Scope 8.0 – Overhaul of architecture https://www.riege.com/news/scope-8-0-overhaul-of-architecture/ Thu, 21 Apr 2016 00:00:00 +0200 Sascha Plath https://www.riege.com/news/scope-8-0-overhaul-of-architecture/ The major changes in Scope 8.0 are initially invisible to the user, but are a noticeable improvement. An overhaul of Scope’s basic software architecture drives it faster forward. New useful features add some extra thrust.

      Forwarding

      • CPA now available for Seafreight Export
      • Ready to define terms manually

      Finance

      • Import of Accounts Payable via data files
      • New Report “Partner turnover”
      • Tariff Calculation according to Validity Period
      ]]>
      C.H. Robinson speeds up customs clearing in The Netherlands and Germany https://www.riege.com/news/c-h-robinson-speeds-up-customs-clearing-in-the-netherlands-and-germany/ Fri, 01 Apr 2016 00:00:00 +0200 Bennobo https://www.riege.com/news/c-h-robinson-speeds-up-customs-clearing-in-the-netherlands-and-germany/ Founded in 1905, C.H. Robinson is one of the world’s largest third party logistics (3PL) providers, with 2015 gross revenues of $13.5 billion. The company provides freight transportation and logistics, outsource solutions, produce sourcing and information services to 110,000 customers through a network of offices in North America, South America, Europe, and Asia. To meet their customers’ freight needs, C.H. Robinson has contractual relationships with 68,000 transportation providers worldwide, including contract motor carriers, railroads, air freight carriers, and ocean carriers. With the service and dedication of 13,159 employees, a performance-driven culture, and a proven track record of success, the company has built a strong reputation as an industry leader.

      Need for speed

      In order to optimize their European activities, mainly by simplifying and accelerating processes in Germany and The Netherlands, C.H. Robinson began looking for a smarter and stronger software solution for their customs clearance operations. With previous systems, data capture and system monitoring grew increasingly difficult. The final decision to choose Scope from Riege was the result of a strict selection process. This effort finally determined Scope was the most convincing and appropriate solution because the rapidly growing company needed a time-saving and highly efficient software product “and that is what we found with Scope from Riege” said Bob van Leeuwen, Customs Manager at C.H. Robinson Europe.

      Smooth is a duty

      In September 2015, Bob and his Business Analyst colleague Anurag Garg decided to implement Scope in both Amsterdam and Rotterdam in the Netherlands. Over the course of several meetings, participants analyzed demands and defined the requirements for an easier overall work flow. Some additional modifications were requested, and once delivered, users were able to execute very efficient operations with significant time savings.

      All that counts

      Subsequent to this very smooth start, Bob and Anurag decided to accelerate the launch in Germany to February 1st, 2016. Both the Riege and C.H. Robinson project teams managed the migration of all relevant data and scheduled training plans for employees. As of February 2016, 113 C.H. Robinson staff in the Netherlands and in Germany handle their customs processes with Scope. In The Netherlands, 27 users in 2 branches utilize Scope AGS-import, Scope AGS-export, Scope NCTS and Scope NL PD. In Germany, 86 users in 5 branches handle their customs duties with Scope ATLAS Einfuhr, Scope ATLAS AES and Scope ATLAS NCTS. Consequently, only three weeks after the successful live date, Bob decided to add the German harbor connection for Bremen to the application and assigned users to send harbor orders via Scope to BHT.

      Business without borders

      Savings are a rule – and with Scope, an inevitable result. C.H. Robinson now have a single smart software solution for The Netherlands and Germany and the high efficiency of Scope substantially benefits and supports their growing business operation in terms of both money and time saving. “C.H. Robinson is a perfectly organized company. It was our great pleasure to provide our services with the project team of CHR and we are very satisfied to see C.H. Robinson as a Riege customer in The Netherlands and in Germany,” said Johannes Riege, President of Riege Software International, confident that the two companies will continue to co-operate on future business ventures.

      Ready for take-off

      The focus for the near future is C.H. Robinson’s air freight customs clearance in Germany, and in particular the huge Chicago consolidations with up to 10 – 12 LDP and UDP. There is a clear recognition that the customs process for these large movements need significantly smarter handling to allow smoother, more lucrative operations. On a technical level, the enhanced field tags for MRN numbers in HAWBs (from 12 to 999) proved a challenge which had to be mastered. The most obvious target is the goal of saving time during critical Saturday morning hours of operation. The team of experts assembled for the project estimate that savings of about 6 hours per week are realistic – just for the Chicago operations. And this is only the beginning. Initial meetings have been conducted with Tim Bräuder, Gateway Manager Frankfurt and Peter Wachsmuth, Export Manager of C.H. Robinson Worldwide. A test phase is scheduled. We are ready for take-off.

      ]]>
      Better safe than sorry https://www.riege.com/news/better-safe-than-sorry/ Fri, 25 Mar 2016 00:00:00 +0100 Gunther Schlegel https://www.riege.com/news/better-safe-than-sorry/ You have probably noticed: Microsoft Office and other documents attached to E-mails are rejected by our systems. This is not an accident but a result of our fortified firewall. We had very good reasons to take this action. This one is the most important:

      Predominantly Office documents, but others also, are downright contaminated by malware, this occurs frequently, deliberately and generally with brand-new malware types which protection software does not yet detect. This is not your fault and even worse, third party intruders might abuse your e-mail address and mail these attacks under your name.

      It is worth noting that according to the BSI (German Federal Office for Information Security), attacks by ransomware (blackmail trojans) have increased dramatically since December 2015.

      We at Riege must avoid viruses that might infect our systems this way.

      After all, it is not only about safeguarding our own systems, it is also about your safety: Your Scope and Procars systems are our systems as well. As a worst case scenario but a rather unlikely one – infection of Scope and Procars cannot be ruled out or generally repulsed. Therefore averting these issues is also in your interest.

      With the above in mind, there are simple solutions to the problem:

      Instead of sending Office documents, make use of PDF files or true text files such as .txt, .csv or XML files. MS Word offers a quick conversion into PDF, Excel allows generation of csv files in just a few steps. The most appropriate way, however, is attaching your documents in our JIRA ticket system because the required authentication of assigned users makes it the most secure way of all.

      Ensuring that, now and in future, you will be able to work smoothly and – more than that - securely.

      ]]>
      Scope 7.6 – More Options, Less Effort https://www.riege.com/news/scope-7-6-more-options-less-effort/ Thu, 03 Mar 2016 14:46:00 +0100 Sascha Plath https://www.riege.com/news/scope-7-6-more-options-less-effort/ Faster access to relevant data, alternative choices and regular information updates will increase efficiency of order fulfillment and push customer loyalty.

      General

      • Evaluate and select agents

      Forwarding

      • Format change in RA / KC registration number
      • Capture contract number to draw K-rate
      • Faster access to AWB information
      • Choose between central and local sailing schedule

      Finance

      • Edit and send rate sheets
      • Import of Sea Freight tariffs FCL / LCL instead of single data entry
      ]]>
      “I want it all. (I want it now.)” https://www.riege.com/news/i-want-it-all-i-want-it-now/ Fri, 05 Feb 2016 15:56:00 +0100 Christian Riege https://www.riege.com/news/i-want-it-all-i-want-it-now/

      Freddy Mercury is dead. But the spirit of his works – particularly this one – lives on, most notably in the mind of type all-dominant remitter employing software developers. As sung in another old song: I don’t know what I want but I know how to get it.

      Whatever is technically possible, he wants to get it. And he wants it instantly. Regardless if it makes sense or not. The most delicate thing for a developer is to have a strong view on this issue. He, the all-dominant remitter, doesn’t like it.

      Truth is, there are – of course – for every remitter legitimate requests or demands based on bare necessities. After all, the developer has to reinforce his customer’s business not to impede it. But as soon as he detects dispensable or just nice-to-have demands for features and dares to contradict he will end up recognized as indignant and ignorant for not worshiping the all-dominant entitlement.

      Having said that, the willing and submissive developer quite often has to learn his lesson when the remitter is not happy with delivered results on demand since they may not be as spectacular or efficient as expected.

      The reasons of these lacks of consensus are many, but there are 4 which are the most conspicuous and therefore most destructive ones:

      • Language Barrier
      • Attempted Extortion
      • Gap Search
      • Mind Change

      Language Barrier

      All-dominant remitters – usually represented by executives (MBAs), not users – and developers do not speak the same language. The may use identical words or terms, but they do not understand each other anyway. And if it comes to „Who’s right?“, guess who’s queen?

      Take a look at what Joel Spolsky said about this, years ago but still as true as ever:

      “I promised to tell you a secret about translating between the language of the… nontechnical managers… of your software and the language of programmers. You know how an iceberg is 90% underwater? Well, most software is like that too – there’s a pretty user interface that takes about 10% of the work, and then 90% of the programming work is under the covers. And if you take into account the fact that about half of your time is spent fixing bugs, the UI only takes 5% of the work. And if you limit yourself to the visual part of the UI, the pixels, what you would see in PowerPoint, now we’re talking less than 1%. That’s not the secret. The secret is that People Who Aren’t Programmers Do Not Understand This.”
      Source: The Iceberg Secret, Revealed by Joel Spolsky

      The learning from this issue is, get at least one person at the table who speaks both languages – fluently – with the talent to translate without loss of essential content.

      Attempted Extortion

      That’s the most miserable part of every business rendering services: There is always someone who does it cheaper. Or more submissive. Surely not better. But you might find yourself confronted blackmailed with these facts. Do not ever take part in this vicious game or the sword of Damocles will always be hanging over you. Never forget, you are selling software and services – not your soul.

      Gap Search

      Gap detecting seems to be one the most favourite engagements of all-dominant remitter before detecting and crediting the capabilities of a software. And it’s easily done, either by claiming missing functionality or simply by a missing button.

      But what is it all about? A missing functionality is usually one singular person’s view on an in other respects highly valued enterprise software. Should the sole demand of a single person be the rating measure for an entire software company and its product? Couldn’t the opposite be true and this person goes for just cosmetic (the button) and needless (the functionality) features? Imagine features with a just-in-case-once-a-year option as a quality criticism of a high quality, continuously improved software!

      In Jared Spool’s podcast Hagan Rivers calls it „The Get The Features In Mode“, no matter if they are real pain points (for users, not MBAs) or not. Though elimination of pain points has more impact on users than the delivery of putatively missing features as part of a feelgood management:

      “You should have a good list of your user’s current pain points. What’s aggravating them in the software? Every time you do a release, you ought to knock a couple of those off that list. I worked with a client. We did some field studies. We watched the users using the software. I made that list of pain points…One of them, it was seven clicks to do this one thing that people did a lot…We fixed it so it was one click…When we finally showed the new version to the users, they were more excited about that one little fix than they were about the six other new features that they had also wanted.”
      Source: Time Traveling with Enterprise Applications by Jared M. Spool

      The reclamation of missing functionality should never discountenance any developer (“Gaps? Which gaps?”) but encourage him to touch the more sensitive issue of pain points. And there are many of them.

      Mind Change

      Given the developer gives in and commences to work on a specific, but in his eyes needless assignment (remember: the 90% of his work), with a – not rarely – fixed fee, and finally finds himself confronted to permanent requests on changes or additional duties. Where will it take him? Into sanitarium, most likely.

      At least into an endless loop of programming for unfortunately not endless money. What kind of final quality level would one expect? Executed on a high level of frustration, desperation and internal pressure from his own controller. Don’t even think about it.

      The developing company – with every individual involved – has to make sure the remitter makes up his mind once forever to prohibit undesired surprises, on the work side as well as on the reward side. Else you have to employ more lawyers than developers. A binding contract may be a solution to this problem, but not on a humane emotional level which most of the developers consider as important as collecting their wages, believe it or not. Frustration cannot be compensated with money at all.

      Conclusion

      After all, it seems to be better to avoid additional contracts by avoiding additional specific assignments. Just improve your product regularly according to the real needs and demands of the entire industry. Eliminate pain points, prohibit mind change, and you will most probably identify the language barrier as non-relevant. You’re a developer, not a yes-man. Let your results speak for themselves. That’s a language everyone can understand.

      ]]>
      He Who Does Not Move With The Times, Will Be Removed Over Time https://www.riege.com/news/he-who-does-not-move-with-the-times-will-be-removed-over-time/ Thu, 31 Dec 2015 17:38:00 +0100 Riege https://www.riege.com/news/he-who-does-not-move-with-the-times-will-be-removed-over-time/ Scope is not static, rigid software but a continuously growing collection of improvements – which is also true of its desktop. Having been smarter from the very beginning, its latest release is now even nicer to look at. Starting off sharp at the stroke of midnight 01/01/2016.

      As a result of conscious but clever reduction, reduced colours and plainer elements need less computing capacity and simultaneously deliver stunningly modern looks – while functionality remains the same. Isn’t that also nice? And just that easy – as everything else you do with Scope. Have a good time with it.

      We wish you a very happy and successful New Year.

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      A Word About Flights https://www.riege.com/news/a-word-about-flights/ Thu, 24 Dec 2015 12:32:00 +0100 Riege https://www.riege.com/news/a-word-about-flights/ Whatever you think or hold, whatever your consent or concern – in the verge of christmas, just pause for a moment, take a minute and reflect about one fact: What we call our Christian Western culture would not have emerged to what we value and retain today without a flight.

      ]]>
      Money is never burnt, it just changes hands https://www.riege.com/news/money-is-never-burnt-it-just-changes-hands/ Fri, 13 Nov 2015 13:48:00 +0100 Tobias Riege https://www.riege.com/news/money-is-never-burnt-it-just-changes-hands/

      While investors expect and demand serious information regarding financial forecasts according to e.g. the SEC (U.S. Securities and Exchange Commission), customers regularly expect or demand highly speculative estimates based on requirement specifications that are often – unconsciously – incomplete or overstuffed with contingency features which will never be used.

      Quotes on this basis cannot be precise or reliable, let alone serious. But many companies regard a true and fair answer to this kind of requirement as unsatisfactory or indicative of a potential vendor’s inflexibility. The opposite is true. A serious supplier will never submit speculative offers based on promises he knows in advance he cannot deliver on. This applies to the three critical scores – cost calculation, timeline targets and desired quality and volume of solutions.

      It is a simple breakdown of eventualities. If a serious vendor includes these eventualities in his quotes – clearly stating that final cost will be based on real, measurable effort – he finds his offer regularly disqualified as over-priced and himself as a loser of tenders. While winners, having undercut competitors quotes, score the deal and subsequently introduce post calculations far exceeding original estimates.

      Practice has proven that timeline targets – due to unpredictable incidents – tend to be difficult to achieve, there is an obstinately recurring demand to deliver in the shortest period of time, meanwhile, the length of time between first quote and final decision frequently exceeds by a considerable margin the time allowed to reach go-live date.

      Accomplishment of satisfactory quality and quantity of solutions is a result of flexible but serious cost estimation and realistic timeline computation. To achieve the desired results, this triad must be harmonized.

      One would expect decision-makers to seek optimum results in exchange for reasonably fair pricing (also in the eye of the supplier), but the reality is rather different. Shallow promises go hand in hand with highly speculative and un-serious quotes. These are – time and again – accepted to finally end up in endless or abandoned projects and financial disasters.

      One gets the impression decisions are based on beginnings, not ends. A promising start seems to be more important than a successful completion of a project. These unhappy ends or – even worse – never ending stories earn a lot of public attention when projects of national or global importance become the focus of investigative media, but in reality they take place every day compromising the future strategies of countless institutions and companies. Not infrequently, money is spent for nothing, for solutions that won’t work, for projects unfinished. While customers seriously suffer from wasted money with no results, there is always someone who will rub his hands and make a profit. Money is never burnt, it just changes hands.

      The solution to the problem is as easily said as done, simply don’t trust in promises and undercutting competitions, but look for transparent disclosure and serious calculation based on realistic quotes. A tender should never be just about money. It is also meant to separate the wheat from the chaff by either by qualitative selection procedures or contractually guaranteed commitments whereby it should be noted that sometimes no commitment is a hard and fast and more serious alternative. With these simple rules in mind, customers will be better off, and so will their company, their targets – and their hard earned money.

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      8 rules! Scope 8 wants Java 8! https://www.riege.com/news/8-rules-scope-8-wants-java-8/ Fri, 06 Nov 2015 14:29:00 +0100 Christian Riege https://www.riege.com/news/8-rules-scope-8-wants-java-8/ Riege Software International will launch Scope 8.0 in April 2016 which includes numerous fundamental improvements – but a little extra effort is required for customers acquire the security and unlimited benefits of this update.

      Please install – preferably near-term – the latest version of Java 8 on all of your Scope client systems.

      Why Java 8?

      Back in April this year, Oracle ended its free support for Java 7. This means free of charge security updates are no longer available. Thus, Java 8 is the sole version of Java which enables us to warrant pristine and secure operation of our customers’ systems.

      Please note: Java 8 does not support Windows XP.

      In the unlikely case some customers are still using Windows XP as a platform, we highly recommend update to at least Windows 7 since possibly critical bug-fixes or corrections of defects cannot be executed with Windows XP. Please find additional information on the Java website.

      This is all you need to experience the true promise of Scope 8.0 No more, no less. Enjoy.

      ]]>
      The only demonstration you should take part in https://www.riege.com/news/the-only-demonstration-you-should-take-part-in/ Mon, 02 Nov 2015 17:25:00 +0100 Tobias Riege https://www.riege.com/news/the-only-demonstration-you-should-take-part-in/ Demand your right to get a look at the latest Scope. Online or inhouse. It’s really easy: you either schedule an online live demo. No sales talk. No pressure. Just an individual Scope demonstration for you. With expert guidance and instruction. Or our Scope experts will gladly come to your premises and show you live and in person what you always wanted to know about Scope or should know. With all questions answered.

      Which way and wherever, except in the streets – you will enjoy a demo designed just for you and your requirements and focus. Whether air, sea, customs, or all of them. Schedule your personal demo now. You’re just a click away.

      Schedule a live demo

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      Happy! From Scope to Birthday https://www.riege.com/news/happy-from-scope-to-birthday/ Fri, 30 Oct 2015 17:41:00 +0100 Tobias Riege https://www.riege.com/news/happy-from-scope-to-birthday/ What started in 1965 with a 20 lb. air freight shipment grew into a leading forwarding enterprise with a US$400M turnover and more than 800 staff in branches in Europe, America, Asia and Australia.

      In 1993, driven by its ongoing growth, EMO-TRANS decided to use Procars, a highly innovative TMS developed by Riege Software International. Procars met the demands of their customers and assured the future of EMO’s international business. In 2013 EMO-TRANS were ready for the next generation TMS and resolved to migrate from Procars to its smart and highly sophisticated successor Scope.

      The challenges were great and many: 5 companies with 13 branches had to migrate within a fixed and short time-window, with difficulties occurring as the deadline drew closer. The development of a special program for EMO-TRANS’ consolidation department – one of the largest in the entire business – was complex and complicated with more than one attempt required to deliver a solution fit for EMO-TRANS’ demands and meeting their expectations.

      The final result was more than satisfactory, as were several additional projects, such as daily import of rates, a new module for quotes, expansion of the CRM module and interfaces to various partners.

      Allied to our own expertise and skills was the outstanding engagement, the precise analysis and the constructive cooperation of EMO-TRANS’ project management that assured the on schedule accomplishment of the migration. Under the direction of Randolph Reichel, EMO professionals Sandra Stuetz (air and customs), Maria Carcanella (IT) and Thorsten Peters (sea) contributed efficiently and deserve all the credit for successful completion the project.

      Thus the first branch went live in summer 2014, the last one in spring 2015. Although some issues are still to be clarified and finalized, everyone at EMO-TRANS who works with Scope, from project management to operators doing their daily business, all have declared themselves happy with Scope. Just in time to celebrate the company’s 50th anniversary.

      What else can we say but: „Thank you very much everybody for your substantial support and – once again, happy birthday, EMO-TRANS!“

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      PRIMUS Douane-Expediteur BV https://www.riege.com/news/primus-douane-expediteur-bv/ Mon, 12 Oct 2015 13:28:00 +0200 Henk Boorsma https://www.riege.com/news/primus-douane-expediteur-bv/ Vanuit haar kantoor in Naarden doen de medewerkers van PRIMUS Douane-Expediteur BV Duitse export aangiften via de ATLAS koppeling van Scope.

      Zendingen die via Hamburg vertrekken worden ook in het DAKOSY systeem van de haven van Hamburg aangemeld.

      Een grenzeloze combinatie, een Douane Expediteur in Nederland met software van een Duits-Nederlands bedrijf!

      Over Primus: Primus verzorgt uitvoer aangiften voor laadlocaties in Nederland en Duitsland.

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      Scope 7.4 – Hands on, hands off https://www.riege.com/news/scope-7-4-hands-on-hands-off/ Thu, 01 Oct 2015 13:55:00 +0200 Sascha Plath https://www.riege.com/news/scope-7-4-hands-on-hands-off/ Improvements and options for individual alignments by users themselves.

      General

      • Optimized document tab for a better overview

      Forwarding

      • Super-House-Shipment now available for import shipments
      • OAG flight schedule with own regions
      • Manually record exceptions in Track & Trace

      Finance

      • Shipment statistics with costs and income forecast
      • Separate printing of document copies
      • Rate information – overview and manual adjustment
      ]]>
      Weighed and found wanting https://www.riege.com/news/weighed-and-found-wanting/ Thu, 24 Sep 2015 14:44:00 +0200 Tobias Riege https://www.riege.com/news/weighed-and-found-wanting/ e-freight is a never-ending process, blighting the cargo industry from its inception, with no significant successes to date. No wonder; small-sized forwarders who cannot afford to participate or do not want a complex software solution still create AWBs the old-fashioned way, or they descend into the free platforms provided by carriers. “It’s free!” sounds very attractive but seldom considers the real cost.

      And these hidden costs are significant – including wasted time and crippled efficiency caused by disrupted workflows and countless media breaks. Wasted time equals wasted money, how many windows must the user click through for each of the different airlines he is working with? How much of the same data must be keyed in again and again. Anyone who checks their shopping receipt in a supermarket should apply the same diligence in their business and calculate the cost of this needless effort. Figuring the true cost of a “free” solution will probably be more shocking than surprising.

      There are also the “simple low-tech” platforms, touted to solve the problems of aggrieved parties. Not “sophisticated” but cheap. Now you may ask yourself what price is actually cheap? Whatever the price charged, is a one-dimensional platform worth any cost at all? Where is the added value for the small-sized forwarder who probably will be gazing at fewer windows but then has to pay for it? Even an average voyeur is better off – who doesn’t pay any money at all.

      A cheap solution not only sounds cheap, but raises the question how cheap is cheap? Cheap offers often end up in expensive results when unexpected expenses occur either all of a sudden or are observably implemented within the offer itself. What will the final price be for an eAWB? 50 Cents, One Dollar? Maybe two? Just add up sixty shipments per month and you will easily end up at more than one hundred USD. Is this little or a lot, cheap or not? From a small–sized forwarders point of view this could be a substantial amount of money – just for a couple of dozen AWBs using a small and undersized solution is not sustainable. Why undersized?

      A one-task platform will always be undersized. And petty-minded, too. It represents patchwork thinking instead of intelligent integration of patches. By contrast, a complex large solution can appear surprisingly small in its pricing: The price for a Scope Airfreight installation with two users is a little more than three hundred USD – including hosting, RA/KC service, Compliance Check and generation of eAWBs plus status messaging of carriers, all without additional individual work steps required.

      For a reasonable and affordable amount of money, Scope provides not only all necessary AWBs but a highly sophisticated fully integrated innovative software application designed by one the most highly regarded developers and service providers in the market. Not “solution light”, but a quality solution made in Germany. A “one(!) window” SaaS solution which cleans and polishes itself: continuous updates guarantee permanent state-of-the-art features and countless improvements - at no extra cost! This is real added value that also can be calculated in real money, which works out to be more than just loose change.

      Conclusion: A sole stand-alone AWB platform will always found wanting when weighed, no matter how little its usage will cost. A “solution light” is no solution at all. He who aims for second best will get second best. At Riege you can expect to get the best – Scope. Regardless how big or small a forwarder may be, Scope will never be too big, it will always be great even in its pricing. Just ask some of our – satisfied – small-sized customers. Here are more than just a few.

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      Holland ist Europameister! https://www.riege.com/news/holland-is-european-champion/ Fri, 11 Sep 2015 16:55:00 +0200 Johannes Riege https://www.riege.com/news/holland-is-european-champion/ Grund zum Jubeln hat die niederländische Niederlassung von Riege Software International. 12 neue Kunden sind im Laufe dieses Jahres live gegangen. Eine Leistung, die das holländische Team fast im Alleingang erbracht hat. Henk Boorsma, Martin Bos und Nardo Bezemer, die aufstrebenden neuen Oranje Legenden, konnten mit der Unterstützung ihres kanadischen Kollegen Jeff Zarnett und dem Riege Vertriebspartner European Customs Consult – durch kontinuierliche Spitzenleistung überzeugen und so den Wettbewerb 12 mal für sich entscheiden. Die neuen Kunden sind:

      • Base Logistics
      • Fregat Logistics
      • Fresenius Hemocare
      • HAVENS Graanhandel
      • Heumen Logistics
      • Hollandia Forwarding
      • Moduslink Global Solutions
      • PF Douane
      • Plane Parcel Express
      • Ralo Shipping
      • TecLub
      • Transglobistics

      Sie alle setzen in Zukunft auf die unschlagbare Softwarelösung für Spediteure, Handling-Agenten und Shipper: Scope – Innovation in Logistics und ein Gewinn für jeden Anwender: Smarter durch intuitive Eingabefelder und einmalige Dateneingabe. Schärfer durch ansprechende Oberfläche und klare Struktur. Stärker durch überzeugende Performance und sichtbare Resultate. Das weckt natürlichen sportlichen Ehrgeiz. Im Oktober gehen 2 weitere Neukunden live:

      • Hortichain
      • VidaXL
      ]]>
      Scope 7.2 – Determining Improvements https://www.riege.com/news/scope-7-2-determining-improvements/ Tue, 28 Jul 2015 17:14:00 +0200 Sascha Plath https://www.riege.com/news/scope-7-2-determining-improvements/ Scope is and will be a continuously growing summary of improvements. The new version 7.2 enables users to yet easier search, assign, skip, (de-)activate, change.

      Finance

      • FCL / LCL Activity Types
      • Skip booking lines with zero-amounts from the invoice
      • Search field for specified container types in tariffs
      • Net rate information: Search option for more than one departure/ destination
      • Public / Private Layouts
      • Combined address field for sales person allocations

      Forwarding

      • Default warehouse per branch
      • Deactivate the automatic creation of DTT orders
      • Extension of the “Screening Order”
      • Change Branch invoice

      Customs Netherlands

      • GPA Support
      ]]>
      Green IT – even a logo can contribute https://www.riege.com/news/green-it-even-a-logo-can-contribute/ Wed, 01 Jul 2015 17:30:00 +0200 Christian Riege https://www.riege.com/news/green-it-even-a-logo-can-contribute/ Until recently, logo files for documents in Scope were generally provided in JPG, PNG, GIF or similar formats. These formats have many disadvantages: adaptations and adjustments are tedious and time-consuming, while visual results tend to lack quality.

      When processing these kinds of files up to 30 times more storage capacity is required versus more efficient formats. This has the knock-on effect of greater load on the CPU and heavier power consumption. These negatives manifest themselves to the user as slow printing of documents.

      In contrast, an SVG file (Scalable Vector Graphics) needs minimum storage and processor capacity, is easily adjustable and always leads to professional visual results. This translates into considerably lower power consumption and significantly faster print time.

      Every marketing department or advertising agency can provide SVG files which should be passed on to us. We’ll take care of the rest and say thank you in advance – also on behalf of the environment.

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      Lacunae of Logistics https://www.riege.com/news/lacunae-of-logistics/ Wed, 03 Jun 2015 18:08:00 +0200 Christian Riege https://www.riege.com/news/lacunae-of-logistics/ Based in Düsseldorf, Germany, the Institut für Zeitgenossenschaft (Institute for Contemporaneity) is an independent, scientific and artistic institution selflessly committed to the detection and evaluation of socially relevant phenomena beyond commonly established social sciences. Thus, the institute’s latest research project is dedicated to The 100 Most important Things.

      What is important? And why? Which things are designated to enable life as we do experience it day by day? Which things in life are important, anyway?

      Since The 100 Most Important Things have been journalised, they were presented to the public in many different ways: in book-form, as subject of academic lectures and at several exhibitions at renowned institutions of art and culture. But what good does it bring if the most important things are not moved globally? And after all, what if this isn’t done on time and also in an economic as well as ecologically efficient way?

      The concept

      In close cooperation with Riege Software International, the IFZ will ship The 100 Most Important Things – 100 exhibits, framed, packed and wrapped separately, stored in the fractional lacunae of containers and shipped around the world.

      The project

      The 100 Most Important Things shall be recognised as the first worldwide travelling logistics exhibition. Though in step one, the exhibits will not be presented to a wider audience. The special effect of this undertaking will be the documentation of this event in terms of films and photographs taken during the entire supply chain. Our target is to make the invisible world of logistics visible to the rest of the world – thus enabling “access” to goods, freight, devices and things in order to provide a new understanding of logistics while creating a hype by inventive context and spectacular public activities.

      Cooperation partners: any motivated, engaged company and institution involved in logistic processes.

      ]]>
      Lacunae of Logistics https://www.riege.com/news/lacunae-of-logistics-ifz/ Tue, 05 May 2015 00:00:00 +0200 Bennobo https://www.riege.com/news/lacunae-of-logistics-ifz/ Meerbusch, Germany – Based in Düsseldorf, Germany, the Institut für Zeitgenossenschaft (institut for coevalship) – IFZ – is an independent, scientific and artistic institution selflessly committed to the detection and evaluation of socially relevant phenomena beyond commonly established social sciences. Thus, the institute’s latest research project is dedicated to The 100 Most important Things. What is important? And why? Which things are designated to enable life as we do experience it day by day? Which things in life are important, anyway? Above all: Are those things one stores at home really that important?

      By publishing the book of The 100 Most Important Things, the IFZ has created a serious scientific skit, presenting 100 photographs with 100 additional analytic copies of the last of the material sooths – surprising, convincing und easily to be understood even by laymen.

      As an institution not only interested in things but to a great extent also in all the handling processes involved, the Institut für Zeitgenossenschaft has decided to explore the distances the most important things have to globally cover before they reach their final destination.

      Therefore, the institut is highly interested in the lacunae of logistics, the few empty spaces – namely those six inches of unrealised shipping space inside a container.

      In close cooperation with Riege Software International, the IFZ will ship The 100 Most important Things – 100 exhibits, framed, packed and wrapped separately, stored in the fractional lacunae of containers and shipped around the world. Employing the empty spaces as unconventional, invisible exhibition rooms, the institut wants to indicate the logic of logistics – including the enterprises and individuals involved in each and every logistics process.

      The 100 Most important Things shall be recognised as the first worldwide travelling logistics exhibition. Though in step one, the exhibits will not be presented to a wider audience. The special effect of this undertaking will be the documentation of this event in terms of films and photographs taken during the entire supply chain. Our target is to make the invisible world of logistics visible to the rest of the world – thus enabling “access” to goods, freight, devices and things in order to provide a new understanding of logistics while creating a hype by inventive context and spectacular public activities.

      Cooperation partners are welcome and cordially invited to participate, namely, any motivated, engaged company, person and institution involved in logistic processes.

      About Institut für Zeitgenossenschaft

      Founded 2011 in Dusseldorf, Germany, the IFZ is a consortium of artists, designers, scientists, authors and film-makers. In reference to Theodor W. Adorno’s Frankfurt School and Max Schemmler’s Dusseldorf Exigence, the IFZ pursues the question how to reorganize the gateways of bureaucracy, logistics and administration in modern societies.

      In search of answers to this question, the Institut projects photo-optical installations, publishes books and essays and produces short films. The Institut regards itself as a creative spot for development and conceptual design of fresh, aesthetic ideas – whether on paper, in galleries, in containers or on screen.

      About Riege Software International

      Riege Software International is a leading provider of smart software solutions for the cargo industry. Established 1985, the family-owned company provides products and services to more than 300 customers worldwide. Riege employs over 80 staff at headquarters in Germany and branches in Europe, Asia and North America.

      ]]>
      Get Your Rates Straightforward https://www.riege.com/news/get-your-rates-straightforward/ Thu, 30 Apr 2015 13:45:00 +0200 Henk Boorsma https://www.riege.com/news/get-your-rates-straightforward/ In the latest release of Scope, Riege Software International and Cargoguide hook up. Cargo Office Air, the air freight rate management system by Cargoguide, is widely used amongst the Riege customers. To allow Scope users to select rates more easily, Riege Software International has integrated a direct access interface to Cargo Office Air. Scope users can now easily access and select the Cargo Office rates from within their air export shipment. The selected rate is copied into Scope as a sticky note on the shipment. That’s air freight straightforward.

      See us at transport logistic from May 5-8 in Munich. Cargoguide: B1.400B, Riege: B2.313/414.

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      A Friend Has Departed https://www.riege.com/news/a-friend-has-departed/ Tue, 28 Apr 2015 14:40:00 +0200 Johannes Riege https://www.riege.com/news/a-friend-has-departed/ On March 25th, Dieter Alheit has left this world forever. A man has departed from life who meant a lot to me through my entire lifetime. He was a friend and patron – and my first customer long before I had founded my own enterprise. By his faith in me and thus enabling the experiences as a programmer for the cargo industry, I felt encouraged to take the step into the right direction. Thank you, Dieter!

      Yet Dieter rendered outstanding services to so much and many more. Unremittingly, he was on duty for „his“ company, Union Air Transport, pulling the strings for decades and – by all means – stood strong through all the highs and lows. At a time, when airfreight was considered to be too pricey and therefore negligible, he recognised the signs of the times and took off to catapult this business area up to incredible heights. Subsequently, he became co-founder of the ACD where he not only safeguarded the interests of his company but engaged himself with heart and mind for the entire airfreight industry.

      While he was demanding and fair as a customer, he was incredibly loyal and incomparably commendable as a manager. Dieter counted on what later also became the credo of my enterprise: human at the core of it all. Success proved both of us were right.

      As consequently as he practised his profession, Dieter lived a private life of his own. At he age of 30, he promised his wife to retire at the age of 60 in order to enjoy and share the fruit of labour for as many years as possible. Since reliability was his first name, he delivered on his promise and spent another 24 wonderful years with his wife Käthe. I am glad, he did, I mourn he passed and share my grief with those who loved and miss him.

      I owe Dieter a lot – including to never forget him.

      ]]>
      30 Years Of Human At The Heart Of The Mind https://www.riege.com/news/30-years-of-human-at-the-heart-of-the-mind/ Thu, 02 Apr 2015 15:04:00 +0200 Johannes Riege https://www.riege.com/news/30-years-of-human-at-the-heart-of-the-mind/ Albert Einstein delivered the insight “Time is, what is indicated by your watch”. 30 years may be a large span of time for the thinker but just a wink for the doer. Thus, time spun away – relatively speaking. And yet, we always remained true to ourselves: first man, then machine. That’s why we never worked saying “All’s well that ends well” but true to our motto “Good for all, good for us, for this assures our future”. Well, the future is here – and it arrived fast enough.

      30 Years of Riege Software International. 30 years of Innovative Thinking. With human at the heart of the mind we’d like to celebrate this anniversary with you. You’ll find us in the center of Hall B2.313/414.

      Look forward to our feast. We’re looking forward to welcoming you.

      ]]>
      30 Years Of Human At The Heart Of The Mind https://www.riege.com/news/30-years-of-human-at-the-heart-of-the-mind-1/ Thu, 02 Apr 2015 00:00:00 +0200 Bennobo https://www.riege.com/news/30-years-of-human-at-the-heart-of-the-mind-1/ MEERBUSCH, Germany — April 02, 2015 — Albert Einstein delivered the insight “Time is, what is indicated by your watch”. 30 years may be a large span of time for the thinker but just a wink for the doer. This incite was insight delivered by Johannes Riege, founder and CEO of Riege Software International, for however speedily he delivered over the last 30 years, he felt it was never fast enough. “A feeling our customers sometimes shared with us”, he adds with an impish smile.

      Punching out the formative code of the world’s earliest of freight software, Johannes succeeded in convincing his first customers to adopt his system in 1985. This outstanding TMS called Procars grew mightily and within 20 years served over 15.000 users worldwide. Thus, time spun away – relatively speaking. And yet, he always remained true to himself: first man, then machine. That’s why Riege never worked saying “All’s well that ends well” but stayed true to his motto “Good from the outset and good for all assures the future”. Well, the future is here – and it arrived fast enough.

      In the mid 90’s, Christian Riege, future head of development, joined the company and began development of a future-oriented, future-proof successor to Procars, supported by 80 highly ambitious staff.

      It was in the year 2006, when Scope – claiming the unique proposition “Innovation in Logistics” – at last reached marketability and in short order became acknowledged as a leading and outstanding software solution for the cargo industry. A success, Christian shares with his two brothers, Tobias and Benjamin, who joined the company almost simultaneously. While Tobias became COO, Benjamin took over the marketing department, both working hand in hand to further the product and brand as well as the company itself. Qualitative foundations had been laid.

      The outstanding scope of Scope is not simply serving the industry’s standards for managing logistic processes but to optimize them by automation, communication and integration of all necessary processes. With four paramount goals in mind: to unburden the daily work of users, to simplify collaboration, to drive e-freight, to increase profitability.

      30 years of Riege Software International. 30 years of Innovative Thinking. With human at the heart of the mind. More than one good reason to celebrate and focus on the imminent future. And, as we have learned, future will arrive fast enough.

      About Riege Software International

      Riege Software International is a leading provider of smart software solutions for the cargo industry. Established 1985, the family-owned company provides products and services to more than 300 customers worldwide. Riege employs over 80 staff at headquarters in Germany and branches in Europe, Asia and North America.

      ]]>
      Way Beyond Compare https://www.riege.com/news/way-beyond-compare/ Fri, 20 Mar 2015 15:25:00 +0100 Henk Boorsma https://www.riege.com/news/way-beyond-compare/ Once again, Riege Software has taken a giant step forward, scaling up collaboration efficiency between freight forwarders, their customers and agents by sharing data and visibility of air freight, sea freight and road shipments online – in real time. With the Scope Connect module, customers of freight forwarders will no longer just track and trace their shipments but manage them as options are many:

      Shipment Booking

      With the completely redeveloped module, web users can enter bookings directly, whether they are air, sea or road. One time shipments can be booked in 4 simple and clear steps. Repetitive bookings can be generated easily by using templates. Right after its submission, the new booking is visible in Scope for further processing by the freight forwarder.

      Document Center

      PDF documents generated from Scope such as airwaybill, bill of lading instructions and booking confirmations are visible for the web users in order to provide real time information updates.

      Status Information

      Detailed status information on each shipment can also be queried by web users. All common statuses are displayed – pickup done, fwb submitted, shipment departed, container booked, container loaded onboard, vessel departed, shipment arrived, proof of delivery. You name it, they’ll get it.

      Overview and Monitoring

      Web users can monitor the statuses of their bookings and shipments online and export reports directly to Excel – for a complete overview of all of their bookings and shipments.

      Collaboration

      If third parties next to shippers or consignees are defined, they may also be enabled to enter additional information on shipments. Road transporters may register pickup dates and time or pod-details. Overseas agents may register arrivals or customs clearance status updates – including PDF uploads of customs documentation on shipments.

      Coordination

      To avoid undesired confusion or access, all details of what a web user is allowed to do and what he can see are defined by the freight forwarder in Scope. Thus, Scope Connect is as comfortable as controllable. For the benefit of all partners involved.

      What else can we say? Time to get real, time to get Scope – since with the real time shipment management by Scope Connect, freight forwarders will also be way beyond compare to competitors.

      ]]>
      C2K is the future – and Riege is far ahead https://www.riege.com/news/c2k-is-the-future-and-riege-is-far-ahead/ Mon, 16 Mar 2015 16:03:00 +0100 Martin Skopp https://www.riege.com/news/c2k-is-the-future-and-riege-is-far-ahead/ As of February 5th, the test suite for the revised phase 1- specifications was delivered to all IT providers within C2K group while the deadline was officially fixed to March 17th. Riege succeeded to accomplish this test – including implementation – in close cooperation with DB Schenker three weeks prior to deadline. The specifications are valid from April 1st, and incorporate fundamental changes as well as setting a new technological milestone for the members of Cargo 2000.

      With this implementation, the internal quality of reports of airlines and forwarders within C2K group plus the accuracy of C2K Key Performance Indicators will improve significantly and also represent another important step towards e-freight. This successful jumping the gun results from intense development work of Cargo 2000 Technical Working Group as well as the trustful collaboration between all participating partners. Consequently, we feel obliged to express our gratitude to all parties involved and would like to assure our furthermore commitment and dedication to the cargo industry by keeping to our promise: To ensure continuous quality along the supply chain as the key aspect of our affords to enable economic growth and success.

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      Scope 7.0 – faster in, smarter out https://www.riege.com/news/scope-7-0-faster-in-smarter-out/ Wed, 04 Mar 2015 16:18:00 +0100 Sascha Plath https://www.riege.com/news/scope-7-0-faster-in-smarter-out/ The year started off well. And it’s getting even better – with the awesome improvements within Scope 7.0, designated to further simplify and facilitate everyday work.

      Scope 7.0 Top Features

      General

      • Login Settings

      Finance

      • AEB ASSIST4 eInvoice Format
      • Administration of automated e-mail messages
      • Cargo Office Integration
      • Contact person for outgoing invoices

      Forwarding

      • Air Freight Import: new transfer order „Terminal pickup“
      • Export shipment entries: Short-cut für „Exceptions from regular export procedures“
      • CargoSmart – B/L Instructions, Bookings and events
      ]]>
      A Big Loss https://www.riege.com/news/a-big-loss/ Mon, 09 Feb 2015 16:30:00 +0100 Benjamin Riege https://www.riege.com/news/a-big-loss/ By end of December 2014, we had to bid our last farewell to André Kieker. Passed away at the age of only 47, his heritage is larger than one would assume regarding his young age. With sincere sympathy we wish to thank him for having created an outstanding 3D visual world which had and will have deep impact on our communication and image.

      Wherever you are: fly high & godspeed.

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      Don’t Stop Making Sense https://www.riege.com/news/dont-stop-making-sense/ Thu, 05 Feb 2015 16:36:00 +0100 Christian Riege https://www.riege.com/news/dont-stop-making-sense/ If you’d been asked to name the 100 most important things or rather 100 senseless things what would you start with? Right, there are so many more useless than needful things and you would easily be able to list more than 100 of them.

      Counting aside, the existence of things you don’t need is true for most facets in life and – sadly enough – to an exceeding extent for enterprise software. We talk about features or rather an overload of aggregations of them. They conquer applications like viruses on computers, infesting them like a severe disease: Featuritis. Unfortunately, there is no antidote or cure, it either hits you or you resist. Some do, as Horace Dediu reports, and you may be surprised who:

      We were witnesses to apps which appeared to be designed for users[!] They were not designed for committees that prepare checklists of requirements. We must applaud IBM for having the courage to resist the featuritis which plagues enterprise software design. This resistance requires saying No to those who specify and are thus authorized to purchase software and hardware. IBM has had to essentially say no to those who buy and yes to those who are paid to use. The quality of the experience is evident at first sight. The number of user actions, the number of screens to wade through have been ruthlessly culled. These are concepts and ideas which now permeate app design best practices. Yet they are practices which still elude the spec-driven enterprise software wastelands.

      This describes in essence the philosophy upon which Scope is built. When we started the development of Scope in 2006, one of my biggest fears was encountering the dreaded “Second-system effect”. We had a perfectly good working system with ProCars, and it was a very tough decision to question assumptions that had manifested themselves over thirty years.

      Yet, we started Scope from a blank slate. We designed Scope first and foremost with its potential users in mind. With resistance to featuritis from the very beginning. Features that were important for just “enterprise sized” customers were dropped — screens were made fix instead of being configurable. Component behavior was standardized across the application. Master data management (e.g. countries, ports, currencies) was removed from the realm of the user into a central responsibility on our side.

      We are now in year nine of Scope. Numerous features and functionality have been added since the humble – but nevertheless ardent – beginnings in 2006. But for every feature or improvement request that we receive we still keep asking ourselves: “Is this really necessary?“. “Does it help the user?”. “Is there a better way to do it?”. We continue to say “No” or “Maybe” to a lot of issues. Saying “No” is hard and sometimes leads to controversy. But the rule is – and always will be – it has to make sense. Make doing the easy things easy and the hard things possible. Otherwise it’s not a feature but a plague.

      Nevertheless, as a reliable, cooperative partner to our customers we always have an open mind on suggested improvements – Scope literally lives from additional input of users and, after all, is a continuously growing summary of improvements. Therefore we will continue to invest in all necessary resources to deliver real Innovation in Logistics. Not to fulfill the check-marks on an enterprise’s list of features. For it is our pronounced intention to please current as well as future users and contribute to their work-life becoming a bit brighter. Thus we’ll never stop doing things that make sense.

      References

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      Innovation in Logistics – Q4 connects 8! https://www.riege.com/news/innovation-in-logistics-q4-connects-8/ Thu, 15 Jan 2015 00:00:00 +0100 Bennobo https://www.riege.com/news/innovation-in-logistics-q4-connects-8/ Meerbusch, Germany – Remarkably successful end-of-quarter closing for Riege Software International. With eight new customers connected to Scope in Q4 2014, the company’s aims have been accomplished, providing what the industry requires most: Innovation in Logistics to assure profitable future growth.

      Likewise remarkable, the new customers are recognized to be amongst the most important players at their company’s location in the US, Netherlands, Mexico and Germany. Namely American Export Lines (with customs module US AES), Cargo Modules LLC, Lift Freight Services, Moving Forward International, Pfister Logistik, United Logistics Services, Westar and Zufall. Final decisions have predominantly based on one of the most convincing facets within Scope – the One-Data-Entry principle to enable entire shipment handling from initial quotation to final billing – including paperless communication, exchange of data and e-invoicing.

      Within Scope, e-freight is implemented by default. As a key result, customers significantly save time as well as reduce operational cost, two essential aspects in a highly competitive market.

      For Riege Software International, the success of Q4 constitutes ideal conditions for an even-handedly successful year 2015. “Innovation in Logistics” – with Scope, future may come.

      About Riege Software International

      Riege Software International is a leading provider of smart software solutions for the cargo industry. Established 1985, the family-owned company provides products and services to more than 300 customers worldwide. Riege employs over 80 staff at headquarters in Germany and branches in Europe, Asia and North America.

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      The Power of Love https://www.riege.com/news/the-power-of-love/ Mon, 15 Dec 2014 12:24:00 +0100 Johannes Riege https://www.riege.com/news/the-power-of-love/ At the end of the year, let’s not talk about business. Neither future nor past. Let’s talk about what keeps us alive and well to do the things we’re living for – world peace.

      But after all, there is no peace without love.


      Almost unexpectedly, there is a business aspect in this. We’re all connected by the love for logistics. Whether love or hate, peace or war, gladness or madness, it affects our common undertakings not just at Christmas but every day of the year.

      Therefore, let’s all stick together and contribute our share to keep this world in peaceful motion. With the power of love.

      Listen to the song at thepoweroflove.nl, donate and download. For the love of peace.

      Or enjoy video right here:

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      Riege XXL at CXMLTF https://www.riege.com/news/riege-xxl-at-cxmltf/ Fri, 28 Nov 2014 13:15:00 +0100 Andreas Rohde https://www.riege.com/news/riege-xxl-at-cxmltf/ The days of Cargo-IMP are numbered. The end-of-life date is still written in the stars, but IATA is eagerly seeking an XML-based solution that will enable an easier, safer and paperless exchange of data between IATA, Cargo 2000, e-freight and other market players.

      As we understand our role, we will transform decisions of the committee into outstanding and comprehensive software solutions. Hence we must participate actively in order to have an impact upon resolutions and decisions. As of January 2015, Riege Software International will be acknowledged as an IATA strategic partner in the CXMLTF, the IATA Task Force pushing the implementation of Cargo-XML.

      To us, this engagement is more than just a matter of duty. We will not only participate but will represent the interests of our customers and the entire cargo industry. We will show our colours through our abilities; our expertise in Cargo-IMP is as substantial as our XML expertise. For Riege, XML is a long-standing fundamental standard.

      Consequently, Scope users do not have to prepare themselves for forthcoming adjustments, they are optimally prepared from the outset. Scope modules generally feature XML-based interfaces to ensure optimized messaging while meeting our long established goal of reduced paper consumption. These achievements and our advanced knowledge qualifies us to lobby within CXMLTF: Riege XXL for Cargo-XML.

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      High Altitude Performance https://www.riege.com/news/high-altitude-performance/ Thu, 27 Nov 2014 13:47:00 +0100 Henk Boorsma https://www.riege.com/news/high-altitude-performance/ Based in Rhoon/Rotterdam, van Donge & De Roo (VDR) is a leading provider of forwarding and logistics services in the Netherlands. Deploying profound expertise in not only air freight, sea freight and road but also rail and inland barge transportation, VDR meet all of their customers forwarding requirements. Supported by a worldwide network of handling agents, the company covers the entire scope of the international transport business.

      VDR examined and verified the Scope air freight module as a suitable solution for their air freight activities, befitting their own exacting standards. In order to accomplish advanced execution of all ready-for-carriage procedures, they decided to handle air freight shipments, export declarations, ECS procedures and e-AWB with Scope.

      We are glad to be on board supporting van Donge & De Roo’s high altitude performance and wish them always speedy arrivals.

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      How Fast Can You Get? https://www.riege.com/news/how-fast-can-you-get/ Thu, 13 Nov 2014 14:13:00 +0100 Sascha Plath https://www.riege.com/news/how-fast-can-you-get/ 8 months ago, Streck Transport and Riege celebrated the successful implementation of Scope which replaced the longtime deployed Procars logistics software also developed by Riege Software International. Roll-out proceeded exceedingly smoothly, Scope went live, expectations were great.

      8 months later, Božo Čičak, CIO of Streck Transport Group, took first stock: “From the very beginning, we were convinced Scope was the best solution for our purposes. Experience shows we were absolutely right. All desired optimization effects occurred, many beyond our expectations. Implementing Scope completely simplified and streamlined our workflow. We have increased cost effectiveness, we serve customers faster than ever, operators are multi-motivated. After all, investing in Scope was an intelligent decision. I would like to express my gratitude to everyone involved in the process. Congratulations! We at Streck Transport are looking forward to our next steps with Riege and Scope.“

      What else can we say, except it was great teamwork throughout the entire process cycle. Input as well as co-operation from Streck IT and forwarding departments were substantial and exemplary – and essential for the very fast final result. A sincere “Thank you!“ from our side also.

      About Streck Transport:

      • Est. 1946 in Lörrach/Germany
      • 19 subsidiaries in Germany and Switzerland
      • 1200+ staff members
      • 120+ Scope users
      • 220 million € annual turnover
      • Co-founder/member of System Alliance, System Alliance Europe, IATA

      Read Case Study with Streck Transport

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      Broadening the scopes https://www.riege.com/news/broadening-the-scopes/ Wed, 12 Nov 2014 13:55:00 +0100 Mark Ketcham https://www.riege.com/news/broadening-the-scopes/ Cargo Modules LLC is a full-service freight forwarding and logistics company that offers one special advantage most others can’t – an unmatched level of personalized service. This is exactly one of the reasons they chose Scope by Riege Software International.

      Next to the unique user-friendliness of Scope and its flexibility, enabling tailor-made configuration to customers’ needs, it is the “Excellent local support”, as Werner Staub, Managing Partner, points out and continues, “The sophistication and flexibility of Scope to handle complex supply chain logistics coupled with the un-parralled support offered by Riege makes all the difference in selecting a long term partner and supplier.” For Cargo Modules he chose Scope Ocean Freight and Air Freight both Import and Export module plus Scope Statistics and an interface to the likewise smart QuickBooks accounting software.

      Werner further explains, “We’re flexible and creative, able to find fast, innovative ways to arrange shipping of products, especially those with unusual handling and shipping requirements different from shipment to shipment. What may look like mission impossible for the traditional freight forwarding company is business as usual for Cargo Modules. Our customized logistics solutions give a competitive edge to the small- and medium-sized company engaging in international business. We are passionate about outstanding communication with our customer by being contactable 365 days per year and much more.”

      To further broaden these outstanding customer values, Cargo Modules chose Scope as the sole solution to handle all of their logistics management and operational needs to meet their future service requirements. We wish them smooth – and excellent – sailing.

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      One-Stop-Solution for a One-Stop-World https://www.riege.com/news/one-stop-solution-for-a-one-stop-world/ Tue, 04 Nov 2014 14:28:00 +0100 Mark Ketcham https://www.riege.com/news/one-stop-solution-for-a-one-stop-world/ United Logistics Services (ULS) is a Dutch-Mexican freight forwarder maintaining offices worldwide. Committed to a one-stop-world logistics concept, ULS were eagerly seeking an innovative, smart business software which supports their claim to provide complex services at a lower cost.

      With Scope, ULS handle a wide range of integrated services such as supplier and goods inspections, land, air and sea freight, both LCL and FCL, and most notably tailored-made services for unusual needs, while offering highly competitive rates.

      According to Sjef Minke, Director at ULS Mexico, ULS are “… very excited to be using and offering such an innovative and complete tool to our customers. We can adapt and customize it to our needs and it enables us to manage complex supply chains simply, while saving time and being more efficient.”

      Sounds like a very convinced “¡Àndale! Mas efficiente, mas económico.” to us. Enabled by a smart one-stop-solution for a one-stop-world. “¡Sigue así!”

      About United Logistics Services

      • Est. 2006
      • HQ Juriquilla, Queretaro Mexico
      • Offices: Mexico (5), Ecuador (1), Asia (8), Europe (4).
      • Employees: 20+ in Mexico
      • Member of the World Cargo Alliance, Certified ISO 9001:2008
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      Streck Transport Speeds Up With Scope at Work https://www.riege.com/news/streck-transport-speeds-up-with-scope-at-work/ Mon, 03 Nov 2014 20:42:00 +0100 Bennobo https://www.riege.com/news/streck-transport-speeds-up-with-scope-at-work/ For more than twenty years, freight forwarder and logistician Streck Transport counted on Procures to handle their air and sea shipments which include customs clearing. Procars was a highly automated and extraordinarily successful project from the start for the Lörrach, Germany based company. But technology moves on and Streck Transport managers, Thomas Schramm and Roland Steinebrunner, recognized Scope, the next generation logistics software, as a most convincing, future-oriented solution. Consequently, the conversion from Procars to Scope was just a matter of quotation: one intelligent investment presenting the potential for greater efficiency in handling while proving immensely popular with operators.

      Scope at Work – more intelligent, more efficient

      Combing a modular, seamlessly integrated architecture with an intuitive user interface, Scope enables faster and more efficient workflow for both operations and communications. Due to intelligent data transfer within the program architecture, individual operations are significantly optimized.

      Constant updates of entities plus special interfaces for automated data retrieval from external data bases add additional handling capability, for example; conformity with aviation security requirements, RA/KC verification and compliance checks. By embedding standardized office and accounting software, all final reports and documents including electronic invoices can be centralized and shared securely via e-mail – directly out of Scope.

      Streck & Riege – one team, one goal

      To further optimize workflow, Riege co-operated closely – and smoothly – with the Streck Transport IT and forwarding departments. This collaboration was vital to successfully implement all necessary individual interfaces. These enable cross-systems connectivity and unlimited secure exchange of data which is provided within Streck Transport group and to their customers and partners such as their shipment and accounting applications. As a final result, Streck Transport service offers have increased in terms of quantity with improved quality.

      Implementation & Roll-Out – seamless, smooth

      Installing 120+ user workstations in 11 subsidiaries at no time interfered with day-to-day routines. Migration of existing data files proceeded without complication. Scope went live as smoothly as anticipated and predicted.

      Perspective & Prediction – good, better

      Since project completion, Streck Transport Group handles operations faster and far more efficiently. With ongoing support from Riege Software International, a new Scope module for land freight disposition has begun operation. Scope Tracking & Booking will follow shortly and a new Scope handling module is in the works. We at Riege Software International are well-prepared to grow Scope, with an exciting stream of developments and customers ahead of us. Scope without limits.

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      What the “e” is going on? https://www.riege.com/news/what-the-e-is-going-on/ Mon, 27 Oct 2014 14:48:00 +0100 Henk Boorsma https://www.riege.com/news/what-the-e-is-going-on/ While engaging not only for customers’ issues but for the entire cargo industry, Riege Software International is an active member in leading associations and alliances of the forwarding business. We show colors in leading market media too.

      Henk Boorsma, Managing Director of Riege Software International Benelux, explains the e-freight or rather e-awb status in the Netherlands in his column in Cargohub Magazine.

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      Gonzo going foremost to Gabon https://www.riege.com/news/gonzo-going-foremost-to-gabon/ Thu, 23 Oct 2014 15:01:00 +0200 Tim Mitchell https://www.riege.com/news/gonzo-going-foremost-to-gabon/ A few days ago, implementation of the Scope US AES customs module was finalized for American Export Lines (AEL), an international freight forwarder, NVOCC and IATA/CNS agent, and their initial transmission to US Customs was completed. AEL implemented Scope in June of this year following extensive feasibility studies, customization, testing and training by Riege Software International who has previously undergone and completed rigorous testing and certification to become an official and approved AES service bureau for its customers using Scope.

      Upon submitting the Letter of Intent (LOI) to US Customs and Border Protection (CBP), the interface was activated and export declarations were immediately transmitted to US Customs. The AES module performed as expected when initially handling this noteworthy maiden shipment: AEL’s very first entry was the declaration of a second-hand Mitsubishi Outlander going to Libreville, Gabon. After the tremendous effort of implementation, configuration, certifications and connection to US Customs, everyone involved was ready to go – American Export Lines, US Customs and, of course, the second-hand Mitsubishi Outlander. When the lucky new owner takes delivery of their fine used vehicle they will be quite unaware of the immense effort conducted behind the scenes. Nevertheless, the happy Outlander owner is one of many importers benefiting from current and prospective customers of Riege Software International who choose to use Scope for their forwarding.

      In the end, it wasn’t gonzo at all. It was smooth sailing, and for AEL this was a consequential next step towards greater efficiency in handling customs export declarations. For us, this was another validation of Riege Software International’s skill, capabilities and dedication to provide forward thinking customized solutions for the freight and cargo handling industry which – in this case – is referred to as the Scope US AES module.

      About American Export Lines

      • Est. 1974
      • HQ Los Angeles, California
      • 45+ Employees
      • 20+ Scope Users
      • Member of World Cargo Alliance (WCA), IATA/CNS, Los Angeles Area Chamber of Commerce, California Trucking Association, Air Forwarders Association, Los Angeles Air Cargo Association
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      Pick your ACE https://www.riege.com/news/pick-your-ace/ Wed, 22 Oct 2014 15:06:00 +0200 Mark Ketcham https://www.riege.com/news/pick-your-ace/ With implementation of the Automated Commercial Environment (ACE), CBP takes a giant step towards simplification of handling processes as well as environmental friendlyness.

      To get full insight and a precise understanding of this future single window and the changes and consequences coming with it, join the ACE webinar by Airforwarders Association (AfA) on Thursday, October 23rd, 2.00 p.m. EDT.

      Riege Software International proudly announces their sponsorship of this important webinar since it is our goal to not only engage for our customers but the entire cargo industry of the US. Join the webinar, you are cordially invited.

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      Scope 6.4 – More than New https://www.riege.com/news/scope-6-4-more-than-new/ Tue, 07 Oct 2014 15:48:00 +0200 Sascha Plath https://www.riege.com/news/scope-6-4-more-than-new/ Scope is in constant progress. Once again, the major release in the 3rd quarter 2014 provides new features and improvements for even faster, more efficient and more comfortable operations.

      Scope 6.4 Top Features

      General
      • Drag & Drop from Scope to Desktop
      Forwarding
      • Stand-Alone Booking Overview
      • BUP - ULD Building function
      • GT-NEXUS Interface (Bookings, Shipping instructions & status updates)
      Finance
      • Consolidated invoice lines
      • Sales representative assignment
      • Automated emailing of Invoices
      • Read-Only Shipment Overview
      Customs
      Netherlands
      • DTV Webservice
      • DTV Request for Calculation
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      TP Industrial Yarns selects Scope to do Customs clearances themselves https://www.riege.com/news/tp-industrial-yarns-selects-scope-to-do-customs-clearances-themselves/ Thu, 21 Aug 2014 17:11:00 +0200 Henk Boorsma https://www.riege.com/news/tp-industrial-yarns-selects-scope-to-do-customs-clearances-themselves/ TP Industrial Yarns, headquartered in Bleiswijk, has selected Riege Software International’s Scope software to manage the customs clearance processes in its distribution of goods worldwide. TP’s Industrial Yarns contain different technical properties, which makes them suitable for a wide range of purposes ranging from ropes and hoses to geotextiles used in windmills and other clean energy applications. TP Industrial Yarns has obtained its AEO certification and using Scope for its AGS2 and NCTS declarations with the customs authorities in The Netherlands.

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      Streck Transport implements logistics software from Riege https://www.riege.com/news/streck-transport-implements-logistics-software-from-riege/ Tue, 22 Jul 2014 00:00:00 +0200 Bennobo https://www.riege.com/news/streck-transport-implements-logistics-software-from-riege/ Meerbusch, Germany – The transport and logistics company Streck Transport has introduced the logistics software “Scope” from Riege Software International in all 11 of its air freight subsidiaries in Germany and Switzerland. Streck Transport used the previous solution from Scope, called Procars, for many years. The rollout phase, which lasted around 3 years, was concluded in spring 2014 with the implementation of the software at the Swiss locations Möhlin and Zurich.

      Streck Transport primarily uses the air freight and ocean freight modules of Scope as well as Scope ATLAS, which handles customs formalities. These modules have significantly increased the productivity and efficiency of the 120 Streck users. These benefits have been realized because the system includes numerous intelligent functions, such as links to standard software like Microsoft Office. This means e-mails, for example, can be sent directly from Scope. The software also supports users with the entry of context-dependent information. What’s more, all information, documents, processes and even photos related to an order are linked and then made visible to the user immediately. Scope simplifies communication within the Streck subsidiary network, and all information is available to all users within a central database, based on defined access levels.

      Riege also implemented some individual requirements of Streck Transport and programmed them in Scope. As a result of this, work processes are simplified with the help of the freight software and the visualization of data relationships has been improved for the users. Individual interfaces, such as to ERP systems or for accounting and invoicing systems of customers and partners, were also developed specifically by Riege. These interfaces ensure trouble-free data transfers.

      Thanks to Scope, employees at Streck Transport can now work more efficiently and securely with regard to the new air safety regulations of the LBA (Luftfahrt Bundesamt), which were introduced in 2013. In close cooperation with Streck Transport, Riege integrated an automated query function for the RA/KC database into the software, which covers the entire transport chain.

      Božo Čičak, CIO of the Streck Transport Group, draws a very positive conclusion of the overall migration to the new software: “Thanks to the new functionalities in Scope, we have been able to optimize our internal processes. Our improved data quality as well as automation have enabled us to improve the efficiency of order processing. We are using the high level of transparency and improved connectivity of the system to improve our performance for customers. The overall implementation ran smoothly at all 11 locations, and this clearly highlights the quality of the application and the close cooperation we experienced within the joint project team.”

      Tobias Riege, Managing Director of Riege Software International, emphasized the participation of Streck Transport during the further development of the software: “Together with the IT and air freight specialists at Streck Transport, we received valuable input during numerous workshops for improving Scope, especially with regard to the automation of work processes. The expertise of these practitioners flowed into the software and improved its performance even further.”

      Streck Transport has also been using the Scheduling module of Scope for land-based transports since 2013. During the course of 2014, Streck will migrate to the new Scope Web Tracking System with the help of Riege. Thanks to this system, all partners of Streck (customers, suppliers, agencies) will receive information on their shipments – such as shipment data and status events – via an intuitive Web interface. This means additional important areas will also be integrated into the overall system.

      About Streck Transport

      Streck Transport was founded in 1964 in Lörrach by Karl Streck. Streck Transport currently has 1200 employees in 19 subsidiaries in Germany and Switzerland, generating an annual turnover of 220 million euros. Streck Transport is a founding member of the logistics networks System Alliance and System Alliance Europe and also a member of the International Air Transport Association (IATA).

      About Riege Software International

      Riege Software International is a leading provider of smart software solutions for freight and logistics. Established for more than 25 years, the family-owned company has more than 80 staff with headquarters in Germany and branches in Europe, Asia and North America. Riege delivers products and services to more than 300 customers including Dachser, DB Schenker, Fast Forward Freight, General Transport, Jet-Speed, Kerry Logistics, Logwin, Pan Asia Logistics, SDV Geis, UTi and Zufall.

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      Riege Showcases Scope at WCA First Annual Conference 2014 in Hong Kong https://www.riege.com/news/riege-showcases-scope-at-wca-first-annual-conference-2014-in-hong-kong/ Thu, 01 May 2014 18:33:00 +0200 Mark Ketcham https://www.riege.com/news/riege-showcases-scope-at-wca-first-annual-conference-2014-in-hong-kong/ Riege Software International is participating for the second time at the 16th WCA First Annual Conference from May 11th to 14th, 2014 in Hong Kong, China.

      Members of WCA make up the world’s most powerful grouping of independent freight forwarders with 5438 offices in more than 759 cities and ports worldwide and together create more logistics power than all other networks combined.

      We will showcase the latest developments of Scope, our multi-modal transport management system which also integrates into the WIN platform, a common platform for the logistics industry, designed specifically to facilitate electronic communication of shipment data and documentation.

      The integration with WIN produces significant improvements in efficiency and cost-savings for forwarders and agents and provides a perfect platform for E-commerce and paperless transfer of documents. No matter which software the partner is using, by integrating with WIN, Scope creates a seamless connection and data exchange.

      Johannes Riege, Founder and CEO of Riege Software International:

      We are all very excited to be able to showcase Scope, our innovative transport management system with all attendees. Over the years I have met many freight forwarders who all share the challenge of managing such a complex supply chain process and who look for ways to save time and efficiencies and to continuously improve on what they already do. I enjoy hearing both successes and challenges as the custom requirements continuously change and evolve. Having been involved in the industry for more than 30 years, I believe that Scope provides a uniqueness that can help take things to the next level.

      Come and meet us at our booth B2 – we are pleased to welcome you!

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      Aircargo.nl Select Scope in The Netherlands https://www.riege.com/news/aircargo-nl-select-scope-in-the-netherlands/ Mon, 14 Apr 2014 15:34:00 +0200 Henk Boorsma https://www.riege.com/news/aircargo-nl-select-scope-in-the-netherlands/ Aircargo.nl, with offices in Amsterdam and Aalsmeer, have made the change to Scope Air Freight and Customs modules. They are now using the cloud based system from Riege Software International to manage their shipments. Interfaces have been built to meet the forwarders additional needs, Customs documents created within Scope are loaded on an Aircargo.nl server where they can be viewed and downloaded by customers.

      For accounting, Scope provides an interface to Exact Online, the popular software package selected by Aircargo.nl for their finance operations.

      About Aircargo.nl

      As an international freight forwarding and logistics company, we are able to offer our customers a wide range of AOG, Offshore, Ship-spares, perishable goods and general cargo, by means of various transport services. With offices in Amsterdam and Aalsmeer, Aircargo.nl is able to help in every possible way, be it urgent or general cargo. Aircargo.nl offers a worldwide service and takes care of all aspects of logistics processes

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      TNT Express Benelux Switched to Scope for their Special Services https://www.riege.com/news/tnt-express-benelux-switched-to-scope-for-their-special-services/ Wed, 02 Apr 2014 15:53:00 +0200 Henk Boorsma https://www.riege.com/news/tnt-express-benelux-switched-to-scope-for-their-special-services/ TNT Express Benelux has switched to Scope of Riege Software International. After just a few short weeks the TNT staff were already processing shipments faster and with more accuracy than they were able to do with their previous system.

      Known consignors are easily checked in Scope Air Freight, thereby verifying secure shippers, authorized agents and carriers and the required screening of shipments. The security status of the consignment with the integrated Denied Party lists within Scope are used to check more than 30 U.S. and international address lists. Additionally, making export declarations, sending electronic messages and ECS handling are now integrated into one solution.

      About TNT Express

      TNT Express Special Services provides international solutions to complement the TNT Express network with the challenges in supply chain, speed, product features to ensure they are meeting customer expectations.

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      Visit Us at NCBFAA 2014 in Summerlin, Nevada https://www.riege.com/news/visit-us-at-ncbfaa-2014-in-summerlin-nevada/ Tue, 01 Apr 2014 16:01:00 +0200 Mark Ketcham https://www.riege.com/news/visit-us-at-ncbfaa-2014-in-summerlin-nevada/ Riege Software International is participating in the NCBFAA Annual Conference in Summerlin, Nevada on April 6th through the 9th with 600 of the international trade industry’s top representatives from around the United States. For four days the nation’s leading customs brokers, freight forwarders, NVOCC’s, OTI’s and service providers gather to update themselves on industry developments and to connect with colleagues new and old.

      Riege representatives Tim Mitchell, Managing Director of the Americas and Mark Ketcham, Vice President, the Americas, will be available to demonstrate the capabilities of Scope, Riege’s transportation management system.

      Scope is the smart software solution that empowers freight forwarders and logistics partners to easily manage and track their entire business cycle – from quotes to delivery – while satisfying regulatory requirements worldwide.

      Visit us at booth #214!

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      See You at AirCargo 2014 in Orlando https://www.riege.com/news/see-you-at-aircargo-2014-in-orlando/ Fri, 28 Mar 2014 14:04:00 +0100 Benjamin Riege https://www.riege.com/news/see-you-at-aircargo-2014-in-orlando/ Riege Software International is participating in the AirCargo 2014 Conference in Orlando, Florida on March 30th to April 1st. AirCargo is the premier annual trade show and conference for the AEMCA (Air & Expedited Motor Carriers Association), the AfA (Airforwarders Association), the XLA (Express Delivery & Logistics Association), and ACI-NA (Airports Council International - North America) which co-host AirCargo as a service to the industry.

      The conference includes a diverse educational program for attendees, outstanding business opportunities for exhibitors and excellent corporate exposure for sponsors. Each year, AirCargo brings together a virtual “who’s who” of the industry within the express delivery, air freight forwarding and expedited motor carrier industries.

      Mark Ketcham, Vice President, the Americas for Riege Software International, will be available to discuss the capabilities of Scope, Riege’s transportation management system. Scope is the smart software solution that empowers freight forwarders and logistics partners to easily manage and track their entire business cycle – from quotes to delivery – while satisfying regulatory requirements worldwide.

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      Meet Riege at the 8th World Cargo Symposium in Los Angeles https://www.riege.com/news/meet-riege-at-the-8th-world-cargo-symposium-in-los-angeles/ Fri, 07 Mar 2014 14:18:00 +0100 Mark Ketcham https://www.riege.com/news/meet-riege-at-the-8th-world-cargo-symposium-in-los-angeles/ Riege Software International is participating in the 8th World Cargo Symposium in Los Angeles, California on March 11th with 1000+ of other cargo decision-makers and experts across the entire air cargo supply chain. The three day conference will provide a great opportunity to hear from industry experts, and most importantly network with our customers and partners to ensure Riege continues to keep its finger on the pulse of the industry. Johannes Riege, CEO and founder of Riege Software International will be attending with Mark Ketcham, Vice President of the America’s based in Southern California.

      The World Cargo Symposium compromises a full day plenary on 11 March, two-day tracks and a Closing Plenary on 13 March. The symposium will also host the Cargo Executive Summit (CES) that unites leaders from across the Supply Chain Worldwide to discuss and stimulate initiatives that will drive significant industry benefits.

      We are very excited to attend this conference which will bring updates on current industry initiatives and challenges, and we look forward to sharing the latest developments in Scope, our innovative multi-modal transport management system. Over the years we continue to meet and discuss the challenges of managing complex supply chain processes. Riege Software highly value these gatherings which are essential to our goals of bringing improvements and new efficiencies to the Cargo industry.

      We hope to see you there!

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      AEL Partners with Riege Using Scope https://www.riege.com/news/ael-partners-with-riege-using-scope/ Tue, 04 Mar 2014 16:24:00 +0100 Mark Ketcham https://www.riege.com/news/ael-partners-with-riege-using-scope/ Recently expanded into the US market, Scope, Riege’s transport management system is a perfect fit for American Export Lines (AEL), especially with the WIN connection, “Efficiency, productivity, and the ability to adapt to changing customer and agent demands requires a combination of good technology, people, and processes. WIN has proven to be a solution to help improve operational efficiency between agents, and the fact that Scope integrates with WIN is definitely going to benefit us at AEL,” quotes Kasra Ferasat, Marketing Director at AEL. “During the first demo, we were impressed by how simple and straight forward the user interface and processing of shipments was within Scope.”

      AEL is most excited about the efficiency the software brings, including the search options, security options, real time view of operations and access rules for all areas of Scope, “Forward thinking innovative approach to their software.” AEL and Riege look forward to a long partnership, “The people I have dealt with are extremely professional, patient, open-minded, experienced and pleasant to work with. Additionally, the fact that a majority of their team has a Freight Forwarding/Logistics background is a major plus. It’s a software “built by forwarders, for forwarders!” adds Mr. Ferasat.

      Johannes Riege, founder of Riege said, “Our customer service, with competitive rates and first-class service, is our first priority. We believe in our clients as partners; their success is our success. Constant attention to them is just part of our daily work. We are very proud of the loyalty of our employees and customers most of whom have been with the company for over 15 years.”

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      QCS Netherlands Switches to Scope https://www.riege.com/news/qcs-netherlands-switches-to-scope/ Tue, 18 Feb 2014 16:35:00 +0100 Henk Boorsma https://www.riege.com/news/qcs-netherlands-switches-to-scope/ QCS-Quick Cargo Service, located at Schiphol Airport and the Port of Rotterdam are handling their air and sea freight shipments with Scope, the transport management system from Riege Software International.

      Scope has an integrated customs module which allows QCS to also complete customs declarations within the TMS. Accounting operations use Exact Globe Next, and an interface provides a seamless link from Scope to Exact.

      QCS-Quick Cargo Service was established in 2004 at Schiphol and Rotterdam in 2008, and is a leading European logistics service provider (LSP) offering a wide spectrum of services including a complete range of international freight forwarding services.
      With the right combination of infrastructure to provide a dense global network of agents, service and know-how, QCS-Quick Cargo Service generates added value for national and international accounts.
      QCS-Quick Cargo Service, your specialist in coordination and optimization of logistics services.

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      Known Consignor and Regulated Agent, EU database integration with Scope https://www.riege.com/news/known-consignor-and-regulated-agent-eu-database-integration-with-scope-1/ Mon, 17 Feb 2014 14:13:00 +0100 Henk Boorsma https://www.riege.com/news/known-consignor-and-regulated-agent-eu-database-integration-with-scope-1/ The latest version of Riege Software’s transport management system Scope, is now connected to the Regulated Agent (RA) and Known Consignor (KC) database of European Union. Previously it was possible to store in Scope the RA and KC status, but this new feature adds online validation of these parties.

      New regulated agents or known consignors can be looked up in the RAKC database while processing shipments or customs entries in Scope. The RA or KC number and date of registration are then included in the Scope database automatically.

      The user can set a regular interval for Scope to automatically validate RA and KC addresses (e.g. every day at 02:00) and inform users if any changes to these addresses occur.

      Scope uses a login provided by the Dutch Royal Military Police (KMAR) which is specific to each user or group of users. This enables the KMAR to show how many times a user has accessed the RAKC database.

      Integrated control of established regulated agents and known consignors within the European Community is in accordance with Regulation (EC) No 300/2008 and its implementing regulations.

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      TLT is live with Scope in Amsterdam, Atlanta and Frankfurt https://www.riege.com/news/tlt-is-live-with-scope-in-amsterdam-atlanta-and-frankfurt/ Tue, 11 Feb 2014 16:48:00 +0100 Henk Boorsma https://www.riege.com/news/tlt-is-live-with-scope-in-amsterdam-atlanta-and-frankfurt/ TLT Silver Tiger Logistics (TLT) with headquarters in Frankfurt (Germany) and subsidiaries in Amsterdam (Netherlands) as well as Atlanta, Georgia (USA) has been live for a couple of weeks with Scope, Riege’s transport management system.

      After a short rollout phase, TLT is processing all its air and sea freight shipments using Scope. Accounting is executed via interfaces to third party accounting packages in each country, e.g. Quickbooks in the USA.

      TLT Silver Tiger Logistics are an innovative global logistics solutions provider, adaptable to all customer needs, providing highest satisfaction, quality and cost-savings.

      About TLT Silver Tiger Logistics:

      Headquartered in Frankfurt (GER) and with stations in Amsterdam (NED) and Atlanta (USA) combined with representation in China and India, they are a specialized division of the TLT Group. The TLT Group takes over manufacturing and logistics processes for the industry (e.g. automotive) and supports them with engineering, consulting, interim management as well as customized products and services.

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      Akomar – satisfied user of Scope Sea Freight https://www.riege.com/news/akomar-satisfied-user-of-scope-sea-freight/ Sat, 01 Feb 2014 22:24:00 +0100 Bennobo https://www.riege.com/news/akomar-satisfied-user-of-scope-sea-freight/ Akomar Shipping BV is a medium-sized company which in the last 25 years has put its stamp on the Rotterdam shipping and forwarding business. Founded in 1988 by Arjan Kruis, the company has consistently delivered stable year on year growth. Headquartered in Ridderkerk, with a separate air office in 'Zestienhoven' (Rotterdam The Hague Airport), Akomar serves its customers worldwide. All departments within the company have been working with Scope since January 1, 2013 and have expressed satisfaction with the sea freight module. The previous package used no longer met the requirements of Akomar.

      “The sea is the limit”

      Akomar is one of the biggest players in the Ro / Ro business. Trucks, cars, and buses are shipped expertly and quickly by Akomar, who also produce the proper documents for all parts of the world. For LCL / groupage cargo, the Akomar customer is in the right place. The company has a weekly service specializing in the near and middle east, but other areas are also possible. “We say 'the sea is the limit' but in reality there are no borders with other modes." said Arjan Kruis. There are also no proverbial boundaries at the document level: the Scope sea freight module seamlessly integrates with Port Base, the logistics information exchange system between port-related businesses and government, a feature used by Akomar.

      New package, familiar team

      “I've known Henk, Martin and Nardo since 1997,” says Arjan about the Riege Netherlands team. “They have so many years of expertise and are totally service oriented, so when I heard they had started Scope in the Netherlands, without a doubt the door was open to them here.” The package Akomar worked with previously did fine at first, meeting the requirements. Unfortunately, the back office of the package was moved to India which did not facilitate communication. Moreover, it was found that the package no longer kept pace with the development of basic requirements at Akomar. When Arjan decided it was time for a change, he contacted Henk Boorsma who was at that time busy marketing Scope.

      “It was immediately familiar,” says Arjan who simultaneously realized that switching to a new system could well encounter some resistance from employees. “Fortunately, we immediately experienced the benefits of Scope, so any hesitation vanished quickly, like snow in the sun. Formerly, when an order was to be confirmed, this was done manually via an email, but now Scope automatically generates a professional and accurate document. This example of time saving is an important advantage of the system. We receive compliments from our customers who are very pleased with changes" said a proud Arjan. Working with Scope at Akomar meant saying goodbye to a bulky, power-hungry server. Scope is a program that, as it says, is working 'in the cloud'.

      Good service and promises

      The economic crisis has happily been virtually ignored by Akomar. The company sees no growth as a goal in itself. “We are providing a good service and delivering on our promises to our customers, this is very important. As a result, our customers remain loyal to us, so when they grow, we grow with them,” says Arjan.

      Scope guarantees identity

      What Akomar find very important is presenting an identity of its own. Within the system “I do not want standard forms used by other forwarders. Akomar has a face and we want to show that face in all our output, Customers should immediately recognize our signature. Riege's team has put in the time necessary to implement our identity in the system. We are proud that they have succeeded and that Akomar - thanks to Riege - is set apart from the rest in this area.” according to Arjan.

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      Fast Forward Freight active with Scope in three countries https://www.riege.com/news/fast-forward-freight-active-with-scope-in-three-countries/ Sun, 01 Sep 2013 21:36:00 +0200 Bennobo https://www.riege.com/news/fast-forward-freight-active-with-scope-in-three-countries/ Fast Forward Freight, founded in 1995, is a niche player in the international transport industry. Headquartered in the Netherlands and with multiple offices worldwide, FFF is an international freight forwarder with global knowledge and experience. On January 1, 2011, FFF Germany switched over to Scope. A year later, the Belgian branches followed and the offices in Amsterdam and Rotterdam switched over in the second quarter of 2012. Riege is the right partner to support FFF’s increasing growth with Scope and its functionalities.

      Customer-oriented logistics service provider

      Fast Forward Freight strives to be Europe’s most customer-oriented logistics service provider by offering the highest degree of service. All employees are highly motivated to provide customers with the very best service possible. “Teamwork, innovative thinking and customer focus are our key words,” stresses Van Breugel. In geographical terms, FFF is specialized in sea, and air freight shipments to Africa. Although FFF can transport all commodities, the emphasis is on shipments for the printing, food and offshore industries. “We provide a consignment from A to Z, including all the necessary documents and we thus relieve our customers of all their concerns,” said Van Breugel.

      “Because we are a niche player with a unique approach, we cannot make do with the outdated software packages that are flooding the market,” said Robert van Breugel, a member of the Fast Forward Freight management team. “We were looking for a package that contains all functionalities. We found these in Scope, the product offered by Riege, and a special module has even been developed for our AOG (Aircraft on Ground) division.”

      FFF previously worked with a package from another provider. Unfortunately, we found that the development of the package had stopped. “And we needed a partner who could think along the same lines as us, who could keep pace with our increasing growth,” said Van Breugel.

      Distinctive capacity

      With Scope, Riege offers a system that perfectly meets the most diverse customer requirements. When a customer is looking for a specific functionality that the system does not provide, the Riege team gets down to work creating a solution for the customer. In the chain, increasingly more work is being done digitally, so these new tasks must be be possible from a software perspective. “Other software companies want to, but can no longer keep pace. With Scope, Riege has a relatively young product with which it is possible. This is what makes the company stand out from the rest,” says Van Breugel.

      The integration of Scope with the Exact accounting program is a good move. Through Scope, outstanding balances from Exact can all be managed at customer level and reminders can be sent automatically from the system. The three countries in which FFF is located are also well connected. If a customer is a debtor in one country, they know that in the two other countries also. Yo